Saks Hair Exeter

2 Bampfylde Lane, Princesshay, Exeter, Devon, EX1 1GQ

About us

Our award-winning Saks Exeter hair salon at Bampfylde Lane, Princesshay Shopping Centre is super-special. Ellie Wilson and our team of expert stylists love creating head-turning cuts, colours and styles. All day. Every day. Our hairdressers are L’Oréal Colour Degree specialists too… this is the highest accolade for a colourist to achieve don’t cha know! And did you know we’ve recently won another two awards including Hair salon of the Year 2021 and Laura bagged the Hair Achievement Award too. We couldn’t be happier!

Plus, as we’re part of Saks UK, our hairdressers gets heaps of opportunities to style backstage at glam events and shows, keeping us on our toes creatively. We love inspiring you with our ideas and expertise. Everything we do is to make you feel special and be the best that you can be.

If you’re looking for a new salon why not book in as we’d love to show you what all the fuss is about.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Services

Hair

Our work

Reviews

4.91
374 verified reviews
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Value
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Filter by rating

Relaxing experience

Carra Withero
9th Sep 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Such a relaxing enjoyable experience. Got a wash cut and blow dry. Lisa is so lovely and did an amazing job of my hair. So happy with the results.

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Response from Saks Hair Exeter

Hi Carra, thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a relaxing and enjoyable experience with Lisa. She's definitely a talented stylist. We're glad you're happy with the results of your wash, cut, and blow dry. We hope to see you again soon. Take care! - The team at Saks Hair Exeter

Cut and blow dry

Patricia Myers
9th Sep 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Great cut and finish as always. Thankyou Hannah

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Response from Saks Hair Exeter

Hi Patricia,

Thank you so much for taking the time to write this kind review! We're delighted to hear that you always have a great experience with us and that you were pleased with Hannah's services. It means a lot to hear that you are consistently satisfied with your cut and finish.

We always strive to provide the best experience for our clients, and we're thrilled to know that you appreciate it. Thanks again for trusting us with your hair, and we look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Great cut

Catherine Mullins
9th Sep 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

As always, a great cut. I have particularly fine hair and Adam always makes a super job of my difficult hair.
The whole experience at SAKS is always good down to a really nice cup of tea and a biscuit!

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Response from Saks Hair Exeter

Hi Catherine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that Adam did a fantastic job on your hair. We understand that having fine hair can be tricky, but we are happy to know that Adam was able to create a beautiful cut for you.

At Saks Hair Exeter, we strive to ensure that every visit is enjoyable, so we are delighted that you also enjoyed the cup of tea and biscuit. It's always the little things that make a difference.

Thanks again for your lovely words. We appreciate your support and look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Great highlights!

Maxeen Hone
9th Sep 2024
Team Member: Shannon
5.0

Always a good experience at Saks. Shannon is knowledgeable on all aspects of cutting & colour. She’s a lovely person & makes a visit to the hairdresser a pleasure.

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Response from Saks Hair Exeter

Hi Maxeen,

Thank you so much for taking the time to leave us a review. We really appreciate your kind words and are so glad to hear that you had a good experience at our salon. We are lucky to have Shannon as part of our team, her expertise in cutting and coloring really shines through and we're happy to hear she made your visit a pleasure.

We look forward to seeing you again soon and providing you with another great experience. Take care!

Best wishes,

The team at Saks Hair Exeter

Phenomenal salon

Saskia Stanford
6th Sep 2024
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

The whole experience was incredible from the minute you walk in the door, to the massage chairs/ amazing head massage and the most phenomenal haircut and dry. All the staff are so friendly and welcoming. 10/10

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Response from Saks Hair Exeter

Hi Saskia

Thank you so much for your kind words and positive review. We're thrilled to hear that you had an incredible experience with us, from the moment you walked in the door to your amazing haircut and dry. Our team works hard to create a warm and welcoming environment for all our clients, and we're happy that you felt the friendliness and hospitality during your visit. We hope to see you again for another amazing experience in the future!

Take care, The team at Saks Hair Exeter.

Brilliant as always :)

Katie Davis
6th Sep 2024
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet is a brilliant hairdresser. Her attention to detail and client care comes naturally and she has a real gift when it comes to blow drying. My naturally frizzy hair always stays smooth even in damp weather, which is very hard to achieve but Harrriet manages this every time and it lasts for days!
Loved my time in the salon today and really pleased with my colour.

Thank you :)

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Response from Saks Hair Exeter

Hi Katie,

Thank you so much for your kind words and for taking the time to share your experience at our salon. We are thrilled to hear that you loved your time at our salon and are pleased with your colour. We are also happy to hear that Harriet has left a positive impact on your visit and has done an amazing job on your hair. She truly has a gift for blow drying and we are grateful to have her on our team.

Thank you again for your lovely review, Katie. It means a lot to us and we can't wait to see you again for your next appointment.

Best wishes
,
The team at Saks Hair Exeter

Perfect

Lynn Thurgate
5th Sep 2024
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Another perfect cut and style today. I love coming here it’s such a treat and the salon is so clean and stylish.

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Response from Saks Hair Exeter

Hi Lynn,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had another perfect cut and style during your recent visit at our salon. It's always a pleasure to have you here and we're happy to provide a relaxing and stylish experience for our clients. Keeping our salon clean and welcoming is always a top priority for our team. We appreciate your kind words and we look forward to seeing you again soon.

Take care

The team at Saks Hair Exeter

Sunday salon treat

Carol Walter
2nd Sep 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

A great cut and colour as usual!

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Response from Saks Hair Exeter

Hi Carol,

We're so thrilled to hear that you had another great experience at our salon! Thank you for taking the time to leave a kind review. It means a lot to our team.

We always strive to provide our clients with exceptional cuts and colours, and we're delighted to know that we were able to meet your expectations.

Looking forward to seeing you again soon!

Best wishes,

The Saks Hair Exeter team

Outstanding.

Minette Marrin
31st Aug 2024
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Couldn’t be better. Great colour, very nice atmosphere.

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Response from Saks Hair Exeter

Hi Minette,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you loved your hair colour. Our team at Saks Hair Exeter works tirelessly to create a warm and welcoming atmosphere for all our clients.

We appreciate your kind words and we hope to see you again soon!

Best wishes from all of us at Saks Hair Exeter.

Great haircut

Mrs Louise Collison
30th Aug 2024
Team Member: Angela
5.0
Appointment verified by SaloniQ Software

Angela as always was very friendly and cut my hair really well helping me to feel stylish!

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Response from Saks Hair Exeter

Dear Louise,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you had a pleasant experience. We pride ourselves on providing friendly and professional services to all our clients.

We are happy to hear that you are pleased with your haircut and that it helped you achieve the stylish look you were hoping for.

Thank you again for choosing Saks Hair Exeter and we look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Exeter

Good experience!

Margie Barton
30th Aug 2024
Team Member: Adam
5.0

So so clever, understands and does exactly what one wants.

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Response from Saks Hair Exeter

Hi Margie,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a positive experience at our salon. Our team takes great pride in understanding and delivering exactly what our clients want. We appreciate your kind words and hope to see you again soon!

Best wishes,

The Saks Hair Exeter team

Amazing service

Sarah Crocker
29th Aug 2024
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

So pleased with my cut and blowdry with Harriet, looks and feels amazing. Such a lovely stylist, would definitely book in with her again

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Response from Saks Hair Exeter

Hi Sarah,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a great experience with our stylist Harriet and that you are happy with your cut and blowdry. We will make sure to pass along your compliments to her.

We would love to have you back in our salon for another appointment with Harriet. She will be delighted to work with you again and ensure you leave with another amazing look.

Thank you again for choosing us and for your positive feedback. We can't wait to see you soon!

Best wishes,

The Saks Hair Exeter team

Good service / lovely haircut

Sue Southwell
27th Aug 2024
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Listened to what I wanted and then cut my hair accordingly.

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Response from Saks Hair Exeter

Hi Sue,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a positive experience with us and that our stylist listened to exactly what you wanted. We pride ourselves on providing personalized and attentive services to all of our clients.

We hope you are loving your new haircut and we look forward to welcoming you back to our salon in the future. Thank you again for your kind words and support.

Best wishes,

The team at Saks Hair Exeter

Haircut only

Karen Powell
26th Aug 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Very neat cut short as wanted and thinned out nicely. Very polite staff. Nice coffee

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Response from Saks Hair Exeter

Hi Karen,

Thank you so much for taking the time to leave us a review! It's great to hear that you were happy with your neat cut and that our staff were polite. We always strive to provide a friendly and professional service to our clients.

We're also glad to hear that you enjoyed our nice coffee while you were here. It's those little details that make the salon experience even more enjoyable.

Thank you again for your kind words and we look forward to seeing you again at Saks Hair Exeter!

Best wishes,

The team at Saks Hair Exeter

Transformed my hair

Pat Lloyd
25th Aug 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Third visit and Lisa is amazing! I have had highlights and cut blow dry. My hair always looks amazing and is in such good condition! Everyone is so friendly and helpful, thank you so much .

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Response from Saks Hair Exeter

Hi Pat,

Thank you so much for your lovely review! We're so glad to hear that you had an amazing experience with us at Saks Hair Exeter. It means a lot to us that you have been a returning customer and continue to trust us with your hair.

We're thrilled to hear that Lisa did an amazing job with your highlights, cut, and blow dry. Our team takes great pride in their work and ensuring that our customers leave feeling happy and satisfied. And we're even happier to know that your hair is in great condition as well!

Thank you for your kind words about our team. We truly strive to create a friendly and helpful atmosphere for all our customers. We hope to see you again soon for your next hair appointment!

Best wishes,

The team at Saks Hair Exeter

Hair up

Joanna Mitchell
23rd Aug 2024
Team Member: Freya
4.5
Appointment verified by SaloniQ Software

I’ve had a few blow outs / styles with Freya and she always does a stellar style for me , I have thick straight long hair and it’s quite difficult to wave , my waves stay in when Freya styles my hair. Highly recommend her for hair up or general styling for events.

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Response from Saks Hair Exeter

Hi Joanna,

Thank you so much for taking the time to leave a review for our salon. We're thrilled to hear that you have had consistently great experiences with Freya. We understand that thick, straight hair can be tricky to work with, but it's wonderful to know that Freya's skills have helped you achieve the perfect waves. We will make sure to pass along your kind words to her.

Thank you for recommending Freya for hair up and event styling - we're sure she will continue to impress you. We can't wait to see you at the salon again soon.

Best wishes,

The team at Saks Hair Exeter

Amazing experience

Mrs Sophie Moody
23rd Aug 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Lisa always does my cut and colour and I always love the results!!

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Response from Saks Hair Exeter

Dear Sophie,

Thank you so much for your kind review! We are thrilled to hear that you always love the results of your cut and colour done by Lisa. We will be sure to pass along your praise to her.

As always, our team at Saks Hair Exeter is dedicated to providing top-quality services and ensuring that our clients are happy with their results. We are happy to hear that we were able to meet your expectations.

Thank you for choosing our salon and for taking the time to leave us such a positive review. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter.

Amazing experience

Mrs Sophie Moody
23rd Aug 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Lisa always does my cut and colour and I always love the results!!

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Response from Saks Hair Exeter

Dear Sophie,

Thank you so much for your kind review! We are thrilled to hear that you always love the results of your cut and colour done by Lisa. We will be sure to pass along your praise to her.

As always, our team at Saks Hair Exeter is dedicated to providing top-quality services and ensuring that our clients are happy with their results. We are happy to hear that we were able to meet your expectations.

Thank you for choosing our salon and for taking the time to leave us such a positive review. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter.

So happy.

Rosie Turner
22nd Aug 2024
Team Member: Josie Apprentice
5.0
Appointment verified by SaloniQ Software

Josie is amazing. I went in with my hair damaged from bleach and in a poor condition. Josie spent hours conditioning and transitioning my hair into a more natural and maintained look. I honestly could not recommend enough I left so happy.

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Response from Saks Hair Exeter

Hi Rosie. Thank you so much for your amazing review. We are so glad to hear that Josie was able to help you out with your hair. It's always our goal to make sure our clients leave feeling happy and satisfied with their hair. We really appreciate your recommendation and we hope to see you again soon! Take care.
- The team at Saks Hair Exeter

Amazing as always

Sally Gillis
17th Aug 2024
Team Member: Paula
4.5
Appointment verified by SaloniQ Software

Great service, cut and personal attention. Highly recommend!

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Response from Saks Hair Exeter

Dear Sally,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you were happy with the service, cut, and personal attention you received.

It means a lot to us that you would recommend us to others and we truly appreciate your support. We are always striving to provide excellent service and we are so glad we were able to meet your expectations.

Thank you again for choosing our salon and for your kind words. We look forward to seeing you again soon!

Best wishes,

The Saks Hair Exeter Team

Amazing freya

Lottie Hughes
16th Aug 2024
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

I managed to get a “ walk in “ appt with Freya .
After trying to explain what my 15yr old wanted I asked for her opinion and to add her own touch .
Absolutely amazing she understood exactly what we wanted and advised her own opinion also and was just superb .
My daughter has autism and sensory difficulties ( which we did not inform Freya) however my daughter has stated this was by far the best salon experience.
Her gentle manner went a long way !
You have a new customer we shall definately return .
She made my daughter feel very included in the decision ( I doubt she even realised her kind nature )
I can’t say enough
AMAZING !
See you soon Freya !

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Response from Saks Hair Exeter

Hi Lottie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Freya at our salon. Freya is a great stylist and we are glad she was able to understand exactly what was needed and provide an amazing service.

We are also touched to know that you felt very included and comfortable during the salon visit. We always strive to create a welcoming and inclusive environment for all our customers.

Your kind words are greatly appreciated and we are looking forward to seeing you again soon at our salon. Thank you for choosing us and entrusting us with your haircare needs.

Take care,

The team at Saks Hair Exeter

Wonderful as always!

Mary Towill
16th Aug 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Thank you very much to Shannon and the team at Saks Exeter for another great salon experience. I am so pleased with my cut. Shannon is brilliant, nothing is too much trouble and she really listens and understands the issues you face with your hair type. Very pleased with the end result and felt so relaxed when I left the salon. Many thanks!

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Response from Saks Hair Exeter

Dear Mary,

Thank you for taking the time to leave us a lovely review! We're so happy to hear that you had another great experience at our salon. Shannon is truly a talented stylist and she really takes the time to listen to our clients and understand their hair concerns.

We're thrilled that you were pleased with your cut and that you felt relaxed after your visit. Our team always strives to create a positive and relaxing environment for our clients.

Thank you again for your kind words, we truly appreciate your support. We can't wait to have you back at our salon!

Best wishes,

The Team at Saks Hair Exeter

Sals salon exeter

Jaqueline Gill
15th Aug 2024
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Always enjoy my salon experience with Laura professional stylist always love my hair

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Response from Saks Hair Exeter

Hi Jaqueline,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you always enjoy your salon experience with Laura. She is truly a talented professional and we will be sure to pass along your kind words to her.

We are also happy to hear that you love your hair after each visit. Our team strives to provide exceptional results for every client and we are glad to know that we have met your expectations.

We appreciate your support and look forward to seeing you again at Saks Hair Exeter.

Best wishes,

The team at Saks Hair Exeter

Fabulous styling!

Lisa Dawe
14th Aug 2024
Team Member: Angela
5.0
Appointment verified by SaloniQ Software

Angela has been cutting my teenage daughters’ hair for more than a year now. She always listens to what my daughter wants to achieve with her style and gets it spot on every time. Angela is up to date with the latest styles and is also easy to talk to. One happy teenager :)

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Response from Saks Hair Exeter

Hi Lisa,

Thank you so much for taking the time to leave us a review! We are thrilled to know that your daughter has been happy with her haircuts from Angela for over a year now. It's always our goal to listen to our clients' preferences and deliver the perfect style, and we are happy to know that Angela has achieved that for your daughter every time.

We are glad that Angela's knowledge on the latest styles has also been appreciated by your daughter. And it's great to hear that she's easy to talk to, as we consider building a rapport with our clients very important.

We will make sure to pass on your kind words to Angela, and we look forward to seeing both of you at our salon again soon!

Best wishes,

Team at Saks Hair Exeter

Fabulous 😍

Martine Ellis
13th Aug 2024
Team Member: Angela
5.0
Appointment verified by SaloniQ Software

Lovely salon with a warm, friendly atmosphere. Angela did an amazing job, as per usual - the colour, style, and cut are perfect. She is fab and I highly recommend! ⭐️

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Response from Saks Hair Exeter

Hi Martine,

Thank you so much for leaving us a review and recommending our salon. We are thrilled to hear that you had a lovely experience with our stylist Angela and that you are happy with your colour, style, and cut. We are lucky to have such talented stylists like Angela at our salon and we are glad she gave you such great results.

We hope to see you again soon and thank you again for your kind words.

Best wishes,

The team at Saks Hair Exeter

Great haircut

Paul Clarke
12th Aug 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Always a great haircut from Adam

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Response from Saks Hair Exeter

Hi Paul,

Thank you so much for taking the time to leave such a kind review about your experience at our salon. We're thrilled to hear that you always receive a great haircut from Adam.

Our team takes great pride in providing excellent services and we're happy to know that Adam was able to deliver that for you. We always strive to make our clients look and feel their best and we're glad to know we're achieving that with you.

We appreciate your support and we look forward to seeing you again soon.

Best wishes,

The Team at Saks Hair Exeter

Relaxing. And friendly staff

Sarah Anne Snell
12th Aug 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Always a good experience

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Response from Saks Hair Exeter

Hi Sarah,

Thank you so much for leaving such a kind review for our salon! We are thrilled to hear that you always have a good experience with us. Our team strives to provide the best services and make every visit a great one for our clients. We appreciate your support and look forward to seeing you again soon for your next hair adventure.

Best wishes,

The Team at Saks Hair Exeter

Cut and blow dry

Alison Kennard
10th Aug 2024
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Was the most relaxing hour spent and I was pleased with the result as usual. Thank you Freya x

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Response from Saks Hair Exeter

Hi Alison,

Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed your time with us and that Freya was able to provide you with a relaxing experience. We strive to create a comfortable and welcoming atmosphere for all of our clients, and we are happy to know that you felt at ease during your visit.

We appreciate your loyalty and it means a lot to us that you are pleased with the results. Thank you again for choosing our salon and we look forward to seeing you again soon!

Best wishes

The Team at Saks Hair Exeter

OBSESSED

Poppy Taylor
9th Aug 2024
Team Member: Angela
5.0
Appointment verified by SaloniQ Software

I am so in love with my hair! Angela did exactly as I asked and my hair colour is gorgeous! So soft, glossy and I’m just in love. This is the only hair salon I’ll ever go to, it’s such a friendly atmosphere and the results are always amazing 💗

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Response from Saks Hair Exeter

Hi Poppy,

Thank you for your kind words about our salon! We are very happy to hear that you are so in love with your hair. Angela is a talented stylist and we are delighted that she was able to give you the gorgeous soft and glossy hair color that you asked for.

At our salon, creating a friendly and welcoming atmosphere for our customers is our top priority, so it's great to know that you enjoy the experience as much as the results. We appreciate your loyalty and we are honored to be your go-to salon!

Thank you for taking the time to leave this lovely review, it really means a lot to us. We can't wait to see you again for your next appointment.

Best wishes,

The Saks Hair Exeter team

Hair tidy up

islaa bowden holland
8th Aug 2024
Team Member: Lisa
5.0

Amazing she did a fantastic job loved it so much best salon ever loved her so much she was so so sweet couldnt be better everyone was so sweet even the receptionist was so sweet the massage was amazing and lisa transformed my hair it looks so nice and she made it go from 0/10 to 1000000/10 loved my time here so nice will 100% be coming back without a doubt.

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Response from Saks Hair Exeter

Hi Isla,

Thank you for taking the time to leave such a lovely review! We are so delighted to hear that you had such a fantastic experience at our salon. Our team strives to provide top-notch service and we are thrilled to know that you were happy with your visit.

Lisa is truly a talented stylist and we are glad she was able to transform your hair to your liking. Our team takes pride in making sure all our clients leave feeling amazing. We are also happy to hear that you enjoyed our massage service and that our receptionist made you feel welcome.

Thank you for choosing us as your go-to salon and for recommending us! It means a lot to us. We look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Exeter

Hair tidy up

islaa bowden holland
8th Aug 2024
Team Member: Lisa
5.0

Amazing she did a fantastic job loved it so much best salon ever loved her so much she was so so sweet couldnt be better everyone was so sweet even the receptionist was so sweet the massage was amazing and lisa transformed my hair it looks so nice and she made it go from 0/10 to 1000000/10 loved my time here so nice will 100% be coming back without a doubt.

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Response from Saks Hair Exeter

Hi Isla,

Thank you for taking the time to leave such a lovely review! We are so delighted to hear that you had such a fantastic experience at our salon. Our team strives to provide top-notch service and we are thrilled to know that you were happy with your visit.

Lisa is truly a talented stylist and we are glad she was able to transform your hair to your liking. Our team takes pride in making sure all our clients leave feeling amazing. We are also happy to hear that you enjoyed our massage service and that our receptionist made you feel welcome.

Thank you for choosing us as your go-to salon and for recommending us! It means a lot to us. We look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Exeter

A snip in time

Simon Deane
7th Aug 2024
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

I am never very good at getting my haircut but it actually a really pleasant process with the Saks team, from the warm welcome from Molly and Lolly to my haircut with Paula - which is as much a social catch up as a haircut. I wouldn’t go anywhere else.

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Response from Saks Hair Exeter

Hi Simon,

Thank you for your kind words about your experience at our salon. We are thrilled to hear that you had a pleasant time with our team, especially Molly, Lolly, and Paula. It's always our goal to make our clients feel welcomed and comfortable while getting their hair done.

We are glad that you not only enjoyed your haircut, but also the friendly atmosphere and the chance to catch up with Paula. We appreciate your loyalty to our salon and it means a lot to us that you wouldn't go anywhere else.

Thank you again for trusting us with your hair and for taking the time to share your positive feedback. We can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Thank you

Fiona
3rd Aug 2024
Team Member: Lisa
4.5

Colour by Lisa and blow dry by Keira were excellent. It’s unfortunate that the finishing blow dry is now costing £10……no-one wants to leave a hairdressers looking like they did when they walked in or worse! Cheeky.

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Response from Saks Hair Exeter

Hi Fiona,

Thank you for taking the time to leave us a review! We're so happy to hear that you loved your hair colour by Lisa and blow dry by Keira. We take great pride in delivering exceptional services to our clients.

We apologise if there was any confusion about the additional charge for the finishing blow dry. We have always offered a complimentary power dry with one of our apprentices, after all colour services, for anyone who is not having a paid cut or blowdry with a stylist. The complimentary dry is simply to allow us to check the colour and to ensure that clients leave with finished hair. In a situation when a client would like more than a simple power dry we have always had a policy that we would add £10 to cover the fact that this takes quite a bit of extra time.

I have spoken with all of our team to explain how important it is that clients are always made aware of this. It does seem that in some cases apprentices have been going above and beyond by providing a full blowdry but haven't charged for this. I do apologise that this came as a shock at your last appointment, I assure you we have always had the same policy.

Thank you again for your feedback which we do value. If you would like to discuss this further we would be very happy to.

Sending our best wishes and we hope to see you again soon
,
The Saks Hair Exeter Team

Feedback

Fay Abdul
2nd Aug 2024
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet did an excellent job . I had a great experience at the salon today. Thank you very much Harriet .

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Response from Saks Hair Exeter

Hi Fay,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon with Harriet. We'll be sure to pass along your kind words to her.

At Saks Hair Exeter, it's our goal to provide excellent service and make our customers feel their best. We're delighted to hear that Harriet was able to deliver just that for you.

Thank you again for choosing our salon and we hope to see you again soon!

Best wishes,

The Saks Hair Exeter Team

Hair cut

Sandra Bennellick
2nd Aug 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Fabulous service and wonderful haircut. Best haircut in a long time. Will definitely not be going anywhere else

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Response from Saks Hair Exeter

Hi Sandra, thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a great experience at our salon and that you love your new haircut! We pride ourselves on providing top-notch service and quality haircuts, and we're honored that you've chosen us as your go-to salon. We can't wait to see you again for your next haircut! Take care, and thank you again for your kind words. From the team at Saks Hair Exeter.

Re growth tint and cut

Louise Brown
2nd Aug 2024
Team Member: Angela
5.0
Appointment verified by SaloniQ Software

Great service as usual. Staff so friendly- hospitality great and delighted with my hair . Angela always listens to what I want and offers good advice. Cannot fault my experience.

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Response from Saks Hair Exeter

Hi Louise,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and that you were delighted with your hair! Our team prides themselves on providing excellent service and we are happy that their friendliness and hospitality stood out to you. We will be sure to pass on your kind words to Angela as well.

We truly appreciate your support and we look forward to welcoming you back to our salon in the future.

Best wishes

The team at Saks Hair Exeter

Colour and Cut

Mrs Anne Roberts
31st Jul 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

So delighted with my colour and cut today with Adam. Every visit to Saks is such a pleasure.

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Response from Saks Hair Exeter

Dear Anne,

Thank you so much for leaving us such a lovely review! We are delighted to hear that you were pleased with your colour and cut done by Adam. It's always a pleasure to have you at our salon.

We take pride in providing our clients with the best experience every time they visit us. Your satisfaction is our top priority and we are glad we could meet your expectations.

We would love to have you back for another wonderful visit, and please don't hesitate to let us know if there's anything we can do to make your next appointment even more special.

Have a fantastic day!

The team at Saks Hair Exeter

Saks Exeter

Debra Hendley
26th Jul 2024
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Great experience
Brilliant interraction
Im very happy
Great head massage too

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Response from Saks Hair Exeter

Hi Debra,

Thank you for sharing about your recent visit with us at Saks Hair Exeter. We are thrilled to hear that you had a great experience and enjoyed our services. Our team always strives to provide a brilliant interaction and we are happy to know it made you feel satisfied. Our head massage is definitely a highlight and we are glad to know you enjoyed it.

We truly appreciate your kind words and it means a lot to us. Thank you for choosing us to take care of your hair needs. We look forward to welcoming you back soon for another great experience.

The Team at Saks Hair Exeter

Another great haircut

Mr Mark Ruddick
26th Jul 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Another fab haircut, friendly staff and Adam always does a brilliant cut.

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Response from Saks Hair Exeter

Hi Mark,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had another fabulous haircut at our salon. Our team takes great pride in delivering excellent service and it's lovely to know that you found our staff to be friendly.

We will pass your kind words onto Adam, who will surely be delighted to know that he did a brilliant job with your cut. We are grateful for your continued patronage and look forward to seeing you again soon.

Take care!

Another great haircut

Mr Mark Ruddick
26th Jul 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Another fab haircut, friendly staff and Adam always does a brilliant cut.

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Response from Saks Hair Exeter

Hi Mark,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had another fabulous haircut at our salon. Our team takes great pride in delivering excellent service and it's lovely to know that you found our staff to be friendly.

We will pass your kind words onto Adam, who will surely be delighted to know that he did a brilliant job with your cut. We are grateful for your continued patronage and look forward to seeing you again soon.

Take care!

Team at Saks Hair Exeter

Cut and colour

Susan Rushworch
25th Jul 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

The young man who shampooed my hair gave me an amazing head massage. Really first class.
Adam listened to my requirements and cut and coloured my hair exactly as I required. Cheerful,funny a pleasure to meet.

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Response from Saks Hair Exeter

Hi Susan,

Thank you so much for taking the time to write a review about your recent visit to our salon. We are thrilled to hear that you had such a positive experience with our team members, Adam and Jake.

We pride ourselves in providing top-notch services and we're glad to hear that you enjoyed both your hair cut and colour. We will be sure to pass along your kind words to Adam and Jake, who will definitely appreciate them.

We always aim to make our clients feel comfortable and relaxed during their visit, and we're glad that you found it to be a pleasure to meet our team. We look forward to welcoming you back again soon.

Best wishes,

The team at Saks Hair Exeter

Usual enjoyable experience

Maggie Yeomans
24th Jul 2024
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Always enjoy visiting salon & come out looking so much better. Laura is brilliant!

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Response from Saks Hair Exeter

Hi Maggie, thank you for taking the time to leave us a review! We are so happy to hear that you consistently enjoy your visits to our salon and that you leave feeling and looking better. We will be sure to pass on your kind words to Laura, she is truly a talented stylist. We always strive to provide quality services to our clients and we are delighted to know you have had a positive experience. We look forward to having you back soon! Have a great day, from the team at Saks Hair Exeter.

New customer

Kathryn
23rd Jul 2024
Team Member: Faye
4.5

I came to Faye as a new customer ... with hair which can be a bit difficult (I think). I was super pleased because she really seemed to listen to me and has done an excellent job taming/controlling my curly, wiry hair. I am very pleased with the result and will definitely be booking again.

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Response from Saks Hair Exeter

Hi Kathryn,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Faye on your first visit to our salon. We always strive to make sure all of our clients feel heard and leave with beautiful results.

It's wonderful to know that Faye was able to tame and control your curly hair and that you are pleased with the outcome. We look forward to seeing you again for your next appointment.

Best wishes,

The team at Saks Hair Exeter

Relaxing experience

Anne Gulliford
20th Jul 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Friendly staff at the Salon. Warm welcome on arrival lovely hair wash in massage chair cup of coffee and excellent cut and blow dry by Adam.

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Response from Saks Hair Exeter

Dear Anne,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon. Our team strives to create a welcoming and friendly atmosphere for all our clients.

We are so glad that you enjoyed your hair wash in our massage chair and the cup of coffee. Our goal is to ensure that our clients feel relaxed and pampered during their visit.

We will pass on your compliments to Adam - he will be delighted to hear that you were pleased with your cut and blow dry. He is a very talented stylist and we are lucky to have him on our team.

Thank you once again for choosing our salon. We hope to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Great thx

Sara Skate
20th Jul 2024
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Great cut very friendly

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Response from Saks Hair Exeter

Hi Sara, thank you so much for leaving us a review! We're glad to hear that you had a great cut and enjoyed our friendly atmosphere. We strive to provide our clients with the best service possible, and it's always wonderful to hear when we succeed. We hope to see you again soon for your next hair appointment. Thank you again for choosing our salon. Best wishes - The Team at Saks Hair Exeter

Favourite stylist I've ever had

Sophie Mendoza
18th Jul 2024
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

I adore Paula. I sadly cheated on her when I moved house 30 mins away. But it was no good Paula cuts my hair like a dream.
I also love Molly on reception she is so perky and fun it's a joy to be welcomes by her.

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Response from Saks Hair Exeter

Thank you so much for your glowing review! We are delighted to hear that you adore our stylist, Paula, and her amazing hair-cutting skills.

We are also happy to hear that you enjoy Molly's welcoming personality at our reception. We agree that she is a true joy to be around. Your kind words have been shared with both Paula and Molly, and they are grateful for your appreciation.

Thank you again for your kind and thoughtful review. We look forward to welcoming you back again soon.

Best wishes,

The team at Saks Hair Exeter

Amazing colour

Sarah Crocker
18th Jul 2024
Team Member: Paula
4.0
Appointment verified by SaloniQ Software

Always happy with my colour with Paula, would highly recommend booking in with her.
After colour blowdry very dissatisfied, the stylist was lovely and this is no reflection on her but I was told I could only have it quickly dried and not blow dried unless I paid £10 extra. This was not listed on the salon menu when I booked my appointment. I had to put my hair up in a bun myself when leaving the salon, not the luxury treatment I usually received from saks. Didn’t receive a head massage at basin either, probably because they didn’t condition my hair before the toner was applied. Felt busy and rushed today so a bit disappointed

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Response from Saks Hair Exeter

Dear Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are always satisfied with your colour appointments with Paula. She is a highly skilled stylist and we are lucky to have her on our team.

We would like to apologize for any disappointment you may have experienced during your recent visit with us. We understand that you were expecting a blowdry after your colour service and we are sorry for not communicating the options with you well enough.

We have always offered a complimentary power dry with one of our apprentices, after all colour services, for anyone who is not having a paid cut or blowdry with a stylist. The complimentary dry is simply to allow us to check the colour and to ensure that clients leave with finished hair. In a situation when a client would like more than a simple power dry we have always had a policy that we would add £10 to cover the fact that this takes quite a bit of extra time.

I have spoken with all of our team to explain how important it is that clients are always made aware of this. It does seem that in some cases apprentices are going above and beyond by providing a full blowdry but haven't charged for this. I do apologise that this came as a shock at your last appointment, I assure you we have always had the same policy.

We greatly appreciate your feedback and will use it to improve our service. Our team strives to provide a luxurious and relaxing experience for all our clients and we are sorry this was not reflected during your recent visit.

Thank you again for your honest feedback, it is always helpful for us to improve our services. We hope to have the opportunity to provide you with the usual Saks experience in the future.

Best wishes,

The Saks Hair Exeter team

Brilliant hair cut

Chris Lawes
17th Jul 2024
Team Member: Paula
5.0

Only booked yesterday and got an appointment with Paula for a cut and blow dry today. I am delighted with my hair, and got compliments already, I have been in this hair business for many years. I know a good hair cut. Thank you Paula, for all your hard work on my hair. I will see you soon.

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Response from Saks Hair Exeter

Hi Chris,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you were able to book an appointment quickly with Paula and that you are delighted with your cut and blow dry. It means a lot to us to receive compliments from someone who has been in the hair business for many years.

We will be sure to pass on your kind words to Paula and we hope to see you again soon. Thank you for choosing our salon and for trusting us with your hair.

Best wishes,

The Saks Hair Exeter team

Brilliant service

Denise Ullmann
16th Jul 2024
Team Member: Laura
5.0

Brilliant hair cut and colour. Great advice given. Laura is a treasure. She is always friendly, happy, kind, listens, respects and professional.

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Response from Saks Hair Exeter

Hi Denise,

Thank you so much for taking the time to leave us such a lovely review about Laura and her services! We are thrilled to hear that you had a brilliant hair cut and colour and that she gave you great advice.

Our team at Saks Hair Exeter always strives to create a friendly, happy, and professional atmosphere for our clients, and we are delighted that Laura was able to provide that for you. Your kind words about her listening skills and respect mean a lot to us.

Again, thank you for your wonderful review. We truly appreciate it and hope to see you back at our salon soon!

Best wishes,

The Saks Hair Exeter Team

Walk in hair appointment

Karen Janes
15th Jul 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I had a lovely last minute hair appointment with Chloe today. I got an appointment within half an hour. Everyone was lovely and welcoming and Chloe was a delight. She listened to what I wanted and gave me a fabulous cut. Thank you very much x

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Response from Saks Hair Exeter

Hi Karen,

Thank you so much for taking the time to leave such a wonderful review about your experience at our salon. We are so glad to hear that you had a lovely last minute appointment with Chloe and that she was able to give you a fabulous cut. We will definitely pass along your kind words to her and the rest of our team.

We always strive to create a welcoming and enjoyable atmosphere for our clients and we are thrilled to hear that you felt comfortable and well taken care of during your visit. We hope to see you again soon for another amazing hair experience.

Best wishes,

The team at Saks Hair Exeter