William Guy - Westbourne

54 Poole Road, Westbourne, Bournemouth, Dorset, BH4 9DZ

About us

Hairdressers in Westbourne, Bournemouth.

We are a multi award winning hair hairdressers in Bournemouth with award winning stylists. Our hair directors, stylists & colour specialists are highly skilled in the latest techniques to offer outstanding technical and creative excellence.

Our award winning hairdressers and hair loss clinic is renowned for offering the best in cutting, styling and colouring all types of hair, including fitting high quality tape in hair extensions.

We are proud to offer the finest salon professional products, which include the award winning Davines and Olaplex . The William Guy hair salon services include:

- Cutting services
- Colour Services including full and half head colour, highlights and balayage .
-Tape Hair Extensions
-Blow Dries
-

Our hair loss specialists/ Trichologist is highly qualified and skilled in the latest hair loss treatments and knowledgeable in many hair loss conditions, including:

- Alopecia
- Telogen Effluvium
- Trichotillomania
- Female & Male Pattern Baldness

Please note: We require clients to have a patch test for any colour service a minimum of 48 hrs before appointments, these will need to be updated every 3 months. Appointments cannot go ahead without this.

We have a 72 hour cancellation policy. Appointments cancelled or no-show for an appointment within 24 hours will incur a 50% fee of the appointment value. This is non-negotiable and will be enforced.

Read more...

Opening hours

Monday Closed
Tuesday 9 - 5PM
Wednesday 9am - 6PM
Thursday 9am - 8pm
Friday 9am - 7pm
Saturday 9am - 5pm
Sunday Closed

Services

Hair
Aesthetics

Reviews

4.85
1,317 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Hair

Mitra Woollard
31st Dec 2024
Team Member: Nikola
5.0
Appointment verified by SaloniQ Software

Lovely lady. Very talented. Excellent stylist. She also advised snd did colour. All excellent. Thank you

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Response from William Guy - Westbourne

Hi Mitra,
Thank you so much for leaving a lovely review about our salon. We are glad to hear that you had a positive experience with our stylist and that you were happy with both the cut and color. We truly appreciate your kind words and we hope to see you again soon for your next styling session.
Warm regards,
The team at William Guy - Westbourne

Amazing Hairdressers

Jo Shaw
21st Dec 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

I am a very mature lady. All the staff are very polite & attentive. Salon is extremely clean & inviting & I love the disposable towels, Stylist listen to how you want your hair & do their best to achieve this.

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Response from William Guy - Westbourne

Hi Jo,

Thank you for taking the time to write such a lovely review. We are delighted to hear that you had a pleasant experience at our salon. It was our pleasure to have you as a client and we are glad that you appreciated our efforts in maintaining cleanliness and using disposable towels.

Our team takes great pride in providing attentive and polite service to all our customers, regardless of age. We are happy to know that our stylists were able to listen to your preferences and work towards achieving the desired result.

Thank you once again for your kind words and we look forward to seeing you again at William Guy - Westbourne.

Best,
The Team at William Guy - Westbourne

£20 wash and blow dry

Deb Bosanquet
21st Dec 2024
2.5
Appointment verified by SaloniQ Software

I made an appointment to have a wash and blow dry because I was having a soirée that evening and didn’t have time to blow dry it myself.
I asked for a Farrah Fawcett 70’s blow dry which she was too young to know about so I googled a picture to show her (I don’t know the name of the young girl)
She blow dryed my hair straight with a round brush which was quite painful as she pulled it very hard. Then she got flat irons and proceeded to make twirls with my hair.
I have never had my hair done by these before, although she did manage to get some body into it however I did not get the flicky curtain bangs I was after and definitely didn’t get the side flicks.
I asked her to spray quite a lot of hairspray into it as I wanted it to last for the whole night but unfortunately it fell flat around 6 -7 rather than closer to midnight which I’d hoped for.
She then charged me £30 when I was told it would cost £20
Rather disappointing to be honest

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Response from William Guy - Westbourne

Dear Deb Bosanquet,

Thank you for taking the time to leave us a review. We're glad that you chose our salon and we apologize for any inconvenience you may have experienced.

We apologize for not being able to achieve the exact look you wanted. we always strive to accommodate our clients, We're sorry if you felt any discomfort during the blow dry and we will ensure to communicate with our stylist to be more gentle in the future.

We're happy to hear that your hair had some body and hold throughout the night, but we understand that it may not have lasted as long as you wanted. We will take note of your feedback and make sure to use a stronger hairspray in the future.

We appreciate you bringing up the price discrepancy and we will review our pricing with our team to ensure clear communication with our clients. We hope to have the opportunity to make it up to you in the future.

Thank you for sharing your experience with us. We value your feedback and will use it to improve our services. We hope to see you again

Excellent

Sue Starkey
20th Dec 2024
Team Member: Becky
4.5
Appointment verified by SaloniQ Software

Great cut and colour as always, thanks Becky

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Response from William Guy - Westbourne

Hi Sue,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Becky and that your cut and colour turned out as you wanted. It's always a pleasure to have you in our salon and we're so grateful for your loyalty.

We look forward to seeing you again soon and creating even more fabulous looks for you!

Wishing you all the best,
The team at William Guy - Westbourne

Excellent

Sue Starkey
20th Dec 2024
Team Member: Becky
4.5
Appointment verified by SaloniQ Software

Great cut and colour as always, thanks Becky

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Response from William Guy - Westbourne

Hi Sue, thank you so much for your lovely review! We are thrilled to hear that you had another great experience with Becky's cut and colour. We will definitely pass on your kind words to her. We are always happy to have you back at our salon and look forward to seeing you again soon! Have a wonderful day.
Warm regards,
The team at William Guy - Westbourne

Cut and style

Ruth Orme
19th Dec 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

It’s always a pleasure to have Michelle for my cut and style. She knows just how I like it done and I receive many compliments afterwards.

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Response from William Guy - Westbourne

Hi Ruth,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a pleasant experience with Michelle for your cut and style. We will be sure to pass on your compliments to her.
We always strive to provide the best service to our valued clients like you, and we are glad that we were able to meet your expectations. We look forward to seeing you again at our salon.
Warmly,
The team at William Guy - Westbourne

Cut and style

Ruth Orme
19th Dec 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

It’s always a pleasure to have Michelle for my cut and style. She knows just how I like it done and I receive many compliments afterwards.

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Value
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Atmosphere
Response from William Guy - Westbourne

Hi Ruth,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your recent visit with Michelle for a cut and style at our salon.

We are so glad that Michelle was able to deliver your desired look and that you received compliments afterwards. We will be sure to pass on your kind words to her.

We appreciate your continued support and we look forward to welcoming you back to our salon in the future.

Warmly,
The team at William Guy - Westbourne

Compliments

Ruth Orme
19th Dec 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

It is such a pleasure going to Michelle to have my haircut and styled. She knows just how I like it done and I get so many compliments afterwards. Thank you Michelle.

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Response from William Guy - Westbourne

Hi Ruth,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Michelle was able to give you the perfect cut and style. We will make sure to pass along your compliments to her.

We are always happy to see you and look forward to your next visit with us. Thank you again for choosing us for your hair needs.

Warmly,
The team at William Guy - Westbourne

Excellent

Mary Phillips
17th Dec 2024
Team Member: Lauren
4.5
Appointment verified by SaloniQ Software

Super colour and cut as always- thank you Lauren

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Response from William Guy - Westbourne

Hi Mary, thank you so much for taking the time to leave a review. We're thrilled to hear that you had another great experience at our salon. Lauren is one of our talented stylists and we will definitely pass along your compliments to her. We appreciate your support and can't wait to see you again soon. Take care!
Warmly, the team at William Guy - Westbourne

Great experience

Maddie
14th Dec 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michele has been helping me manage my hair growth for nearly a year and I am loving the style

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Response from William Guy - Westbourne

Hi Maddie, thanks so much for taking the time to share your positive experience with us! We are so glad that Michele has been able to help you achieve your hair goals and that you are loving your style. We take great pride in providing top-notch hair services and will definitely pass along your kind words to Michele. See you at your next appointment! Best, the team at William Guy - Westbourne

Cut & Colour

Jane Smith
5th Dec 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

So pleased with both my cut and colour. Michelle cut my hair in a trendy bob and the colour was better than what I expected. Thank you so much!!

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Response from William Guy - Westbourne

Hi Jane,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you were pleased with your cut and colour done by Michelle. Your trendy bob and perfect color are a testament to her skill and expertise.

We are so grateful for your kind words and we hope to have the opportunity to serve you again in the future. Thank you for choosing our salon and we look forward to seeing you soon!

Best regards,
The team at William Guy - Westbourne

Excellent hair salon, would highly recommend.

Anonymous
3rd Dec 2024
Team Member: Deborah
5.0

Excellent service, very happy with my visit today.

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Response from William Guy - Westbourne

Dear [Reviewer's Name],

Thank you for sharing your experience at our salon. We are delighted to hear that you had an excellent service and were happy with your visit today.

Our team at [Salon Name] strives to provide top-notch services to all our clients, and it is wonderful to know that we met your expectations. Your satisfaction is our top priority, and we are pleased to have achieved that during your visit with us.

We hope to have the pleasure of welcoming you back to our salon in the future. Thank you once again for your kind words and for choosing [Salon Name].

Warmly,
The team at William Guy - Westbourne

Great lisse treatment

Tamsin Betts
22nd Nov 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle is always a great stylist and manages my difficult hair brilliantly. The treatment takes a long time but always in a relaxed environment and I would recommend Michelle and the salon to anyone

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Response from William Guy - Westbourne

Hi Tamsin,

Thank you for your lovely review! We're so glad to hear that you had a great experience with Michelle at our salon. She's truly talented when it comes to managing difficult hair and we're lucky to have her on our team.

We apologize for the longer treatment time, but we're happy to hear that the relaxed environment made the time fly by. Michelle really puts in the effort to ensure that all of our clients have a pleasant and enjoyable time at our salon.

Thank you for recommending us to others. We truly appreciate your support and we can't wait to see you again for your next hair appointment.

Best,
The team at William Guy - Westbourne

A pleasure as always

Zoe Watson
16th Nov 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle’s always incredibly friendly and she’s a great stylist. Would 10/10 recommend

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Response from William Guy - Westbourne

Hi Zoe! Thank you so much for taking the time to leave Michelle such a positive review. We're thrilled to hear that she was able to provide you with a great styling experience and that you would highly recommend her. We appreciate your support and we hope to see you again soon! Thanks again from our team at William Guy - Westbourne.

Amazing Hairdressers

Jo Shaw
9th Nov 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Every one is friendly, starting with the polite & helpful receptionist.

Georgia is my stylis. She listens to how I want my hair & takes great care to achieve it. She is quite happy for me to fiddle with it afterwards.

No more smelly towels as they use disposable ones.

The decor is lovely especially now they have the Xmas tree.

The final icing on the cake is someone always opens the door for me.

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Response from William Guy - Westbourne

Dear Jo Shaw,

Thank you for taking the time to leave such kind words about your recent visit to our salon. We are thrilled to hear that you had a pleasant experience and felt welcomed by our friendly team, especially our receptionist.

We are delighted to know that Georgia took great care to achieve your desired hairstyle and was open to any adjustments you wanted to make. We take pride in using disposable towels to ensure hygiene and cleanliness for all our clients.

We appreciate your compliments on our lovely decor and festive touch with the Christmas tree. And of course, it's always our pleasure to have someone open the door for you - that's just part of our outstanding service.

Thank you again for your lovely review, Jo. We can't wait to see you again and make you look and feel your best.

Best regards,

The team at William Guy - Westbourne

Wash cut and style

Ruth Orme
7th Nov 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

A lovely experience and wonderful hair do by Michelle who always knows exactly the style I like. Thanks you very much Michelle.

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Response from William Guy - Westbourne

Hi Ruth, thank you so much for taking the time to leave us a review. We are delighted to hear that you had a lovely experience at our salon and that Michelle was able to give you a wonderful hairdo. She always strives to understand exactly what our clients want and we're glad she was able to deliver that for you. We will be sure to pass on your kind words to her.
Thanks again for choosing our salon and we look forward to seeing you again soon.
Best regards,
The team at William Guy - Westbourne.

Best experience

Donna Milne
1st Nov 2024
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren was punctual and professional, welcoming and friendly. She took the time to listen to what I wanted, suggested how we would achieve this and was very reassuring. She provided information on how to manage my hair and maintain style.a genuine positive experience.

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Response from William Guy - Westbourne

Dear Donna,
Thank you very much for your kind review. We are so happy to hear that Lauren provided you with a genuine and positive experience at our salon. It means a lot to us that she was punctual, professional, and friendly throughout your appointment. Our team at William Guy - Westbourne is dedicated to providing great service and listening to the specific needs of our clients. We are also glad that Lauren took the time to suggest and reassure you on achieving your desired look, as well as providing helpful tips for managing and maintaining your hair. We truly appreciate your feedback and hope to see you again soon.
Warm regards,
The Team at William Guy - Westbourne.

Best colour and blow dry

Kimberley Jane
31st Oct 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Absolutely love my hair , Georgia is very good at blow drys too.

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Response from William Guy - Westbourne

Hi Kimberley Jane,

Thank you so much for leaving us such a lovely review. We are thrilled to hear that you love your hair and that Georgia did an amazing job with your blow dry. We always strive to provide our clients with exceptional service and it's great to know that we were able to meet your expectations.

We appreciate your feedback and look forward to having you back at our salon. See you soon!

Sincerely,
The team at William Guy - Westbourne

Wash, cut and blow dry

Anonymous
29th Oct 2024
Team Member: Michelle
5.0

Brilliant as always, Michelle is great.

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Response from William Guy - Westbourne

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a brilliant experience with Michelle - she really is great! We truly appreciate your support and hope to see you again soon at William Guy - Westbourne. Take care! - The team at William Guy - Westbourne

Curly cut

Jenny Thompson
25th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

I don't like a lot of fuss and blow drying. It's great to go somewhere that respects that . And come away with a Brill hair cut .

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Response from William Guy - Westbourne

Hi Jenny,

Thank you for taking the time to leave us a review! We're so happy that you had a positive experience at our salon. We understand that not everyone likes a lot of fuss and blow drying, and we make it a point to respect our clients' preferences and provide them with the exact service they desire. We're delighted that you left our salon with a brilliant haircut.

Our team at William Guy - Westbourne always strives to make our clients feel comfortable and satisfied with their haircuts. We appreciate your kind words and we hope to see you again soon!

Best,
The team at William Guy - Westbourne

Fantastic

Debbie
24th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

I knew that Michelle would understand exactly what I wanted which gave me the confidence to go shorter. The highlights blend in perfectly and look so natural. Once again I'm totally happy with my hair and the friendly service by all who I saw at the salon today.

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Response from William Guy - Westbourne

Hi Debbie,

Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a positive visit to our salon and that you were able to achieve the hairstyle you wanted with Michelle. It's wonderful to know that our team was able to provide you with a friendly and welcoming service.

We're also pleased to hear that you are happy with your highlights and that they turned out looking natural. Our goal is always to help our clients feel confident and satisfied with their hair.

Thank you again for your kind words. We look forward to seeing you again soon at William Guy - Westbourne.

Sincerely,
The team at William Guy - Westbourne

Highlighted and cut

Marion Marks
22nd Oct 2024
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Wow as always Lauren is great doing my hair and since she has been my hairdresser my hair is in much better condition 🙂

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Response from William Guy - Westbourne

Hi Marion,

Thanks for the awesome review! We're thrilled to hear that Lauren has been doing a great job on your hair and that it's in better condition now. We'll make sure to pass on your kind words to her.

We'd love to have you back at our salon whenever you need a hair makeover. Just let us know and we'll be happy to assist you.

Thanks again for the positive feedback! Take care.

Best Regards,
The William Guy - Westbourne Team

Wash & Cut

Lorraine Grieve
19th Oct 2024
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie is lovely and very easy to talk to I have only been to her twice so far She listens to what I want done to my hair and creates what I envisage I have been very pleased each time with my haircut Looking forward to my colour & cut at Christmas

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Response from William Guy - Westbourne

Dear Lorraine,

Thank you so much for your kind words about Sophie and our salon. We are glad to hear that you have enjoyed your visits with her and that she has been able to bring your hair visions to life. It's always our goal to listen to our clients and deliver the best possible service.

We are excited to see you again for your upcoming color and cut appointment at Christmas. It's always a pleasure to have you at our salon, and we can't wait to make you feel pampered and beautiful once again.

Thank you for choosing William Guy - Westbourne for your hair care needs. We look forward to seeing you soon!

Best,
The team at William Guy - Westbourne

Cut and blowdry

Sarah Plumb
19th Oct 2024
Team Member: Sophie
5.0

Always a pleasure to visit and have my hair cut and styled by Sophie.

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Response from William Guy - Westbourne

Hi Sarah,

Thanks for the lovely review! We're so glad to hear that you had a pleasant experience at our salon and enjoyed your haircut and styling by Sophie. We pride ourselves on having a talented team who always strive to make our clients look and feel their best.

We appreciate your support and hope to see you again soon. If there is anything else we can do for you, please don't hesitate to let us know.

Take care,

The team at William Guy - Westbourne

Lovely experience

Steph Bennett
17th Oct 2024
Team Member: Michelle
5.0

Great, as always!

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Response from William Guy - Westbourne

Hi Steph, thank you for your lovely review! We're so glad to hear that you had a great experience at our salon. Our team always strives to provide high-quality services to our clients. Your satisfaction is our top priority and we appreciate your feedback. We look forward to seeing you again soon! Have a wonderful day. 😊
Best,
The team at William Guy - Westbourne

Great Experience

Andrea Lowe
16th Oct 2024
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

It was my first time at the salon. Sophie was brilliant. She took.the time to talk with me before we began and made sure that I was totally comfortable with what we were doing. The results were great. My hair looks wonderful.

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Response from William Guy - Westbourne

Hi Andrea,

Thank you for choosing our salon for your first visit and for taking the time to leave us a review. We are delighted to hear that you had a positive experience with Sophie. Our team takes great pride in ensuring our clients are comfortable and happy with their services.

We are thrilled to hear that you are pleased with the results of your hair and that it looks wonderful. Your kind words mean a lot to us and we look forward to seeing you again for your next visit.

Thank you again for your support and trust in our team.

Warmly,
The team at William Guy - Westbourne

Mind Reader

Anna Dackner
11th Oct 2024
Team Member: Michelle
5.0

It’s as if she can read my mind! Hair - everything about it: colour, cut, finish, styling. Perfection. Exactly as I had imagined and hope for. Endless thank yous!!!!!

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Response from William Guy - Westbourne

Hi Anna, thank you so much for taking the time to write such a lovely review! We're delighted to hear that your experience at our salon was perfection and exactly what you had hoped for. We strive to make our clients' hair dreams a reality and it's wonderful to hear that we hit the mark. Thank you for entrusting us with your hair and we look forward to seeing you again soon. Take care!
Team at William Guy - Westbourne

Cut colour

Sarah Ianson
11th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

With all the issues I've been having in relation to hair loss over the last few months Michelle has a exceptional approach to get the best out of me hair .she is very knowledgeable and experienced which is reassuring. She recommend q microdermabrasion treatment which my trichologist says has helped to improve the health of my scalp very pleased with the bright blonde that give more volume and shine now

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Response from William Guy - Westbourne

Hi Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Michelle was able to provide exceptional service for you during your visit to our salon.

We understand how concerning hair loss can be and we are glad that Michelle's extensive knowledge and experience helped put you at ease. We are also happy to hear that the microdermabrasion treatment recommended by Michelle has had a positive impact on the health of your scalp.

Lastly, we are excited that you are pleased with your bright and voluminous blonde hair. It brings us joy to know that we were able to help you achieve your desired look.

Thank you again for your kind words and for choosing William Guy - Westbourne. We are always here to provide you with top-notch hair care services.

Best regards,
The team at William Guy - Westbourne

Very happy client

Angela Janes
10th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

I always enjoy seeing Michelle and I always love my hair cut.

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Response from William Guy - Westbourne

Hi Angela,

Thank you so much for leaving such a lovely review! We are delighted to hear that you always enjoy your visits with our stylist Michelle. We pride ourselves on providing excellent haircuts, and it's great to know that you are always happy with the results.

We appreciate your continued support and look forward to welcoming you back to our salon in the future.

Best regards,
The team at William Guy - Westbourne

Highlights

Anne Lochhead
9th Oct 2024
5.0
Appointment verified by SaloniQ Software

I can’t remember colorist, S African lady. Becky. Would love her to do my hair again.

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Response from William Guy - Westbourne

Hi Anne,

Thank you so much for taking the time to leave us a review. We are so happy to hear that you had a positive experience at our salon with our colorist Becky, who we believe is truly talented. We will definitely pass along your kind words to her and we hope to see you back in our salon soon for another amazing hairstyle with Becky.

Once again, thank you for choosing us and for your wonderful feedback. We truly appreciate it.

Warm regards,

The team at William Guy - Westbourne

Colour

Micheala Greenwood
9th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

As always Michelle gave expert advise and guidance and I am over the moon with the results ..
Really love the DAVINES products that are used in this salon.

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Response from William Guy - Westbourne

Hi Micheala,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon, and we're glad that our team member Michelle was able to provide you with expert advice and guidance. We're also happy to know that you are pleased with the results.

We take pride in using quality products in our salon, including DAVINES, and we appreciate you noticing and loving them as much as we do. We look forward to seeing you again soon and we'll make sure to pass on your positive feedback to Michelle.

Take care and thank you for choosing our salon.

Best wishes,
The team at William Guy - Westbourne

Restyle

Sue Hailstone
8th Oct 2024
Team Member: Michelle
4.5
Appointment verified by SaloniQ Software

Good visit, had hair chopped and a different style.

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Response from William Guy - Westbourne

Hi Sue, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a good visit and were happy with your new haircut and style. Our team at William Guy - Westbourne loves creating new looks for our clients! Thank you for choosing us and we look forward to welcoming you back again soon. Take care, the team at William Guy - Westbourne.

Great Experience with Leanne

Debbie Sinclair
7th Oct 2024
Team Member: Leanne
5.0

Have been having Leanne do my hair for sometime now. I have received many compliments from friends and even the odd stranger on how she has cut and styled my hair. She has a friendly personality and makes me feel at ease. A professional experience I would recommend to others.

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Response from William Guy - Westbourne

Hi Debbie,

Thank you for taking the time to leave us a review. We are so glad to hear that you have been happy with the services provided by Leanne. She is truly talented and we are proud to have her on our team.

It's always great to hear when our customers receive compliments on their hair. We strive to create beautiful and unique styles for each of our clients.

We appreciate your recommendation and we look forward to seeing you again at William Guy - Westbourne.

Best,
The team at William Guy - Westbourne

Excellent

Angela Granger
4th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Fantastic cut and lovely colour

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Response from William Guy - Westbourne

Hi Angela, thank you so much for leaving us a positive review! We're glad to hear that you had a fantastic cut and lovely colour at our salon. Our team takes great pride in providing our clients with the best services possible. We appreciate your kind words and look forward to seeing you again soon. Have a great day!
Team at William Guy - Westbourne

Consultation

Jacqueline Smith
2nd Oct 2024
Team Member: Deborah
4.5
Appointment verified by SaloniQ Software

Very interesting and helpful

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Response from William Guy - Westbourne

Dear Jacqueline,

Thank you so much for taking the time to write us such a kind review. We're glad to hear that you found our salon interesting and helpful. Our team strives to provide excellent service and we're thrilled that we were able to assist you.

We appreciate your support and hope to see you again soon!
Best,
The team at William Guy - Westbourne

Hairdressers Extraordinaire

Ann Saint
2nd Oct 2024
Team Member: Leanne
5.0

Excellent

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Response from William Guy - Westbourne

Dear Ann,

Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had an excellent experience at our salon. Our team prides itself on providing exceptional and friendly service to all our clients.

We are thrilled to know that you were pleased with the services we offer and we hope to continue exceeding your expectations. Thank you for choosing our salon and we look forward to welcoming you back again soon.

Warmly,
The team at William Guy - Westbourne

Excellent

Kerri bower
29th Sep 2024
Team Member: Sophie
5.0

I look forward to my appointment s with Soph for hair extensions..
Lovely chatty lady and good at her job..
Lots of positive feedback please.

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Response from William Guy - Westbourne

Hi Kerri,

Thank you for your review! We're delighted to hear that you enjoy your appointments with Soph for hair extensions. She truly is a lovely and chatty lady, and we're glad to hear she's also great at her job.

We love receiving positive feedback and we'll be sure to share it with our team. Thanks for choosing us for your hair extensions and we look forward to welcoming you again soon.

Warm regards,
The team at William Guy - Westbourne

Hair wash cut and style

Ruth Orme
26th Sep 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Always a lovely experience to have my hair done by Michelle with a super result.
Thank you Michelle and look forward to next time.

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Response from William Guy - Westbourne

Dear Ruth,
We are thrilled to hear that you had a lovely experience at our salon with Michelle. We are so glad that she was able to give you a super result. We will be sure to pass on your kind words to her. We can't wait to have you back at the salon for your next appointment. Thank you for taking the time to leave us a review and for choosing our salon for your hair needs. We appreciate your support and can't wait to see you again soon.
Best,
The team at William Guy - Westbourne.

Cut and Blow Dry by Leanne

Anonymous
18th Sep 2024
5.0

Exceptional cut and bliw dry by Leanne. Super friendly salon.

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Response from William Guy - Westbourne

Dear reviewer,

We are thrilled to hear that you had an exceptional experience with Leanne at our salon. We take great pride in providing high-quality services with a friendly and welcoming atmosphere. Your feedback means a lot to our team and we will make sure to pass along your kind words to Leanne. We appreciate your support and look forward to seeing you again soon for another fantastic cut and blow dry.

Best regards,
The team at William Guy - Westbourne

Highlights

Anonymous
16th Sep 2024
5.0

I’m so pleased I found Becky. I have had highlights since I was a teenager and Becky is the best hairdresser I’ve ever had. She does lovely white blond clean looking highlights right to the top, with no signs of regrowth for a number of weeks. She’s brilliant.

Only thing I find annoying is £50 deposit and having to get a patch test done if it runs over 12 weeks between appointments.

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Response from William Guy - Westbourne

Dear valued client,

Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with our stylist, Becky. It is fantastic to know that she was able to provide you with the perfect white blond highlights and ensure no regrowth for weeks. We will definitely pass on your kind words to Becky.

We understand that the deposit and patch test policy can be a bit frustrating, but it is important for us to maintain the quality of our services and ensure the safety of our clients. We apologize for any inconvenience caused and we hope it did not affect your overall experience at our salon.

Once again, thank you for choosing our salon. We look forward to seeing you again soon!

Best regards,
The team at William Guy - Westbourne

Great hair styling experience!

Amanda Wright
14th Sep 2024
Team Member: Georgie
5.0
Appointment verified by SaloniQ Software

I felt very wrll looked after and zGeorgie was very attentive and polite and aware of considering my wishes, whilst offering me her views and expertise. A very skilful and pleasant Stylist. I was very pleased with the results 😊

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Response from William Guy - Westbourne

Hi Amanda! Thank you for taking the time to share your kind words about your recent visit to our salon. We are delighted to hear that you had a pleasant experience with our stylist Georgie. Ensuring that our clients are well taken care of and happy with their results is our top priority. We are glad that Georgie was able to provide you with her expertise and also take into consideration your wishes. We hope to have the chance to welcome you back again soon. Thank you once again for your lovely feedback. Best, The team at William Guy - Westbourne.

Hair Experience

Carolyn Quince
13th Sep 2024
3.5
Appointment verified by SaloniQ Software

Felt welcomed, but since my appointment my hair is not as requested. The colour is good but the cut is not what I asked for. The cut seemed to take no time at all and it is not a Bob as described. This was a surprise gift for me and now a little disappointed especially knowing the cost of the appointment. Little disappointed. My hair was carried out by a stylist that is not listed on your drop down list above.

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Response from William Guy - Westbourne

Hi Carolyn,

We're sorry to hear that your recent appointment at our salon did not meet your expectations. We strive to ensure that all of our clients leave feeling happy and satisfied with their hair. We have passed on your feedback to the stylist who carried out your appointment and we will do our best to rectify any issues that you may have with your haircut.

We are glad to hear that you liked the colour, but we apologize that the cut was not what you requested. We will make sure to take more time and pay attention to detail in the future to ensure that this does not happen again.

We appreciate your honest feedback and we hope that you will give us another chance to exceed your expectations. Thank you for choosing William Guy - Westbourne and we hope to see you again soon.

Best,
The team at William Guy - Westbourne

Colour cut

Lisa lisa Goodwin
13th Sep 2024
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Great cut and colour very professional and friendly felt very relaxed

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Response from William Guy - Westbourne

Hi Lisa,

Thank you for your kind words about your recent visit to our salon. We're glad to hear that you had a great experience with us and that you were pleased with your cut and colour. Our team takes pride in providing professional and friendly service to each and every client.

We're also happy to know that you felt relaxed during your visit. Creating a comfortable and welcoming atmosphere for our clients is important to us.

Thank you for choosing our salon. We look forward to seeing you again soon.

Best regards,
The team at William Guy - Westbourne

Great cut

Fiona Lee
12th Sep 2024
Team Member: Michelle
4.5
Appointment verified by SaloniQ Software

Michelle always cuts my hair perfectly

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Response from William Guy - Westbourne

Hi Fiona,

We are so delighted to hear that you always have a perfect haircut with Michelle at our salon. We pride ourselves in delivering top-notch services to all our clients. Your positive feedback truly means a lot to our team. We are always here to give you a fantastic and satisfying experience at William Guy - Westbourne.

Thank you for taking the time to share your kind words. It was a pleasure to have you with us and we look forward to seeing you again soon.

Take care,
The team at William Guy - Westbourne

First Visit. Very Happy

Paula Duncan
11th Sep 2024
5.0
Appointment verified by SaloniQ Software

Leanne cut my hair for first time and l was so happy with it, definitely going back.Lovely job.

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Response from William Guy - Westbourne

Hi Paula, thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you were happy with your haircut from Leanne and that you'll be coming back. We'll be sure to pass along your kind words to Leanne, she will be thrilled to hear them. We look forward to seeing you again soon. Best wishes from the team at William Guy - Westbourne.

Best blow dry

Kim Jane
6th Sep 2024
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Love my blow dry hair is so shiny and no frizz , salon is beautiful too. All staff are amazing x

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Response from William Guy - Westbourne

Hi Kim Jane,

Thank you so much for your lovely review! We're glad that you loved your blow dry and that your hair turned out shiny and frizz-free. Our team works hard to provide great services and we're happy to hear that you had a positive experience.

We take pride in our salon and strive to make it a beautiful and welcoming space for all our clients. Your words mean a lot to us!

Thank you again for your feedback and for choosing our salon. We hope to see you again soon!

Best,

The team at William Guy - Westbourne

Always a good experience

Andreea
31st Aug 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle did a great job today with my hair and I always like the atmosphere and the attention to detail from all staff. Highly recommend it.

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Response from William Guy - Westbourne

Hi Andreea,

Thank you for taking the time to share your positive experience at our salon. We are delighted to hear that Michelle did a great job with your hair and that you enjoyed the atmosphere and attention to detail provided by our team.

Our goal is to ensure that every customer has a pleasant and satisfying experience at our salon. We are happy to know that we exceeded your expectations.

Thank you for recommending us. We truly appreciate it.

Best regards,
The team at William Guy - Westbourne.

Excellent service

Jane Smith
31st Aug 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Great service and fantastic blow dry.

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Response from William Guy - Westbourne

Hi Jane, thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience with us and were satisfied with your blow dry. We strive to provide top-quality service to all of our clients, and it means a lot to us that you enjoyed your visit. We hope to see you again soon at William Guy - Westbourne. Best regards, the team at William Guy - Westbourne.

Great cut and blow dry

Emma Tomes
31st Aug 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Thank you Michelle as always a great cut and blow dry 🙌

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Response from William Guy - Westbourne

Hi Emma,

Thank you so much for leaving such a lovely review! We are thrilled to hear that you had a great experience with Michelle and loved your cut and blow dry.
It's always wonderful to have such a loyal and satisfied customer like you. We appreciate your support and look forward to seeing you at the salon again soon.
Thank you for choosing William Guy - Westbourne.
Best wishes,
The team at William Guy - Westbourne

Great salon

Tamsin Betts
29th Aug 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle is a great stylist and easy to chat to. She is really professional and has loads of good ideas. I have had the lisse treatment and highlights a few times. Always amazing.

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Response from William Guy - Westbourne

Hi Tamsin,

Thank you for your lovely review about Michelle! We're glad to hear that you enjoyed your experience at our salon and that Michelle's skills were able to impress you.
At William Guy - Westbourne, we strive to provide great customer service and a professional environment for all of our clients. We're happy to hear that Michelle's ideas and techniques were able to exceed your expectations.
We hope to see you again for your next appointment and thank you for choosing our salon.
Best regards,
The team at William Guy - Westbourne