William Guy - Westbourne

Was absolutely delighted with my hair cut today exact the way I wanted it. Time was taken and informed every step of the way. Brilliant experience. Will definitely be back.

Delighted as hair was done exactly as I wanted. The offer was really good value. The atmosphere was relaxed and friendly.

Absolutely love this salon always leave more than happy! Exceptional service, friendly staff and astitically pleasing interior! My hair is the best it's ever been.

Lovely salon, friendly staff all round nice experience.
Thank you

Great service as always- would recommend your salon to Ladies and Gents without hesitation.
Thank you.

I had my haircut by Alex who was great. She listened to exactly what I wanted. I'll be coming back! Great stage and service.

This was my first visit to Simone Thomas Salon and I was made to feel welcome the second I walked through the door.

I'd booked to have a synthetic wig trimmed, as the ends were getting a little tired. Georgie did an excellent job and also layered the sides a little to get rid of a bit of "weight". The end result was brilliant!

Georgie also advised me on how to care for my wigs and gave lots of tips on "do's and dont's".

Professional and friendly staff, excellent value for money and beautiful surroundings.

This was my first visit to Simone Thomas Salon and I was made to feel really welcome the second I walked through the door. I'd booked to have a synthetic wig trimmed and tidied by Georgie, and have to say that she did an amazing job, trimming off dried ends and taking a little "weight" off of the sides. All the time, she was advising me on how to care for synthetic wigs and how to get the most from them. Georgie really is amazing at her job, besides being so very warm and friendly. The salon carries a wide range of wigs, both synthetic and human hair, which can be styled to suit the client. I will definitely be returning for another head of hair in the not too distant future!

Thanku so much for a brilliant Hair bleach & hair cut. All credit to Emma at Simone Thomas in Westbourne. Post Chemotherapy now curly hair
Is again a fantastic Platinum Blonde.

Thanku so much
Xxx

Lovely balayage and blow dry. Very relaxing atmosphere and friendly staff!

I had my first appointment at your salon last Wednesday 8 Feb 2017, for a cut and colour. I am absolutely delighted with both and please thank Kim for the outcome. My next appointment will certainly be at your salon in Westbourne.

Margaret Hughes

I came into the salon with light brown dead hair that had been died too much and had gone a greenish colour and I have come out the salon the happiest girl! My hair looks and feels amazing, the staff are lovely and I am so pleased with everything overall.

After having a friendly consultation with Emma at the Westbourne branch, I had my root colour/toner/cut and blow dry today. From the first step in the door I was greeted with a lovely cup of tea and had 5* Service the whole time. Extremely happy with my new hair do! Thank you

I was very pleased with my cut and colour . It was my first visit to the salon and Emma was very easy to talk to and understood what I wanted in terms of the colour and style . I will be going back !

Amazing service by Kim, I know it sounds terrible, but I'm sure her name was Kim, has a boyfriend called Jack. She was confident and reassuring - I've had so many disasters I was really nervous - I didn't need to be, I love my colour, it's exactly what I wanted and will definitely go back, in fact I'm thinking I want Kim to cut my hair too. We did have a giggle, which I also didn't expect either, fantastic and lovely person.

Thank you again for a lovely cut and blowdry

First time at the salon. Very friendly with a calming atmosphere. More than happy with the cut and colour and have booked my next appointment

Needed a wig due to cancer. I was very pleased I chose your salon. Georgie was really friendly and professional. I was putf at ease in this difficult situation and looked after very well. I'm really happy with the wig. Thank you

Fully satisfied and will definitely come again. Thank you!

I've been going to Kim at Simone Thomas for some months and always look forward to it. Not only is she good at listening and coming up with intelligent suggestions but she always creates a terrific end result and is really good to have a proper chat with. So overall an excellent experience and Ive been getting a few compliments about my hair. I am happy to recommend the salon for comfort and environment and definitely recommend Kim for a great cut and blow dry.

Emma always delivers fantastic service and gets the colour just perfect!

Ashley was very friendly, did a great job on my hair and gave some good advise. Great deal for everything I had done, will be returning.

Thanks!

Emma was so lovely & friendly. I absolutely love my hair and couldn't of asked for any more!! Beautiful ombré with blow dry and cut. Love it!

First time and very happy, Emma was lovely,thoroughly recommend

Very friendly & welcoming. Georgie was very professional & informative & I look forward to future appointments with her!

All I can say Simone Thomas saloon is the best hair care saloon I have come across on my search to find the perfect saloon to look after me
I travel 3 hours each way every 4. Weeks to get the perfect haircare and style all I can say is thank you very much Simone and her staff really care about their customers and take great pride in there work .kellie Maloney

Thank you Emma for my gorgeous new hair cut, warm, welcoming and attentive.

Thank you Emma for my gorgeous new hair cut, warm, welcoming and attentive.

Had my hair highlighted and love the result, wanted an ashy blonde tone which I got. Loved the atmosphere and look of the salon, they seem to use lots of natural products and staff all very friendly. Price not bad as they had an offer on at the time!

Very pleased with result! I love the way Kim does the highlights so fine.

What an amazing Salon, you have transformed me and my hair this week and I am so happy I found this beautiful salon. I went in with what could be describe as seven months of outgrown flat dark grey roots and highlights and left with a beautiful blonde and brown ombré. My hair is so shiny, love the cut it's full of bounce and my blow dry is still perfect three days later. Happy Christmas and thank you, see you in 2017 :-)

I attended the salon on Saturday December 3 for balayage after waiting a couple months for a Saturday appointment. I was in there about 5 hours, I had asked for balayage in cool tones and instead ended up with a full head of highlights in warm tones (now I understand it takes a couple sessions to get all the warmth out of coloured hair, but the bleach was left on only 30 mins and barely lifted at all). I asked for my greys to be covered whilst keeping the root colour as close to my natural colour as possible (a cool tone dark brown) and my roots are now a warm almost ginger brown and still about 2 inches of grey visible as the colour only seemed to be applied to the first two inches of my roots. I ended up with hair dye all over my forehead and the bleach/toner was not washed out properly above my nape. I'm lucky the hair didn't break off there. I wasn't told that root colour would be an extra £40, I thought it was included in balayage (being a first time customer to the salon). When I went to pay I was hit with a £183 bill for colour, cut and blow dry, to end up with something that was not at all what I wanted. On a positive note the girl who did my hair (Kim) was so lovely which made it that much harder to say anything. Overall disappointed is an understatement, will not be returning.

I'm so pleased with my cut and colour, it's just what I wanted thank you Emma!!

I went to the salon today for the first time, I would highly recommend it. The staff were so friendly and helpful and I felt completely at ease which was lovely as I was there for a hair loss treatment. Thank you and see you soon.

After having not been to a proper salon for years, I decided to go to Simone Thomas in Westbourne after reading all the really positive reviews. The staff are very welcoming as soon as you walk in , nothing was too much trouble. My appointment was with Kim who is one of the most professional people I have ever met. She listened to what I want I wanted and she took it from there. I am extremely happy with my hair and I will definitely be returning. Thank you so much Kim ????

I walked by today to the salon to see if i could have an olaplex treatment. Ashleigh who did my hair is a lovely girl who gave me the treatment.She really looked after my hair she brushed it carefully and gave me a fantastic blow dry. I really loved having the treatment and will come again. Thanks Ashleigh your hair advice was great too.

Thank you Georgie for my wonderful new hair,I love it. So pleased I found this salon,the staff are amazing :)

It was my first time at a new salon in 18 years!
I loved it! Really welcoming and relaxed.
Great cut too! ????

A really discrete and helpful service for what can be quite an emotional and confronting experience.

Going to get my hair done is one of my most favourite things! I went to simone thomas salon today for a full head blonde ombre and I can not praise the girls enough!
Emma did my colour, she was so attentive and listened to exactly what I wanted, I asked her advice and she was more than helpful. Not only did I trust Emma completely with my hair I got exactly the look I wanted and I'm over the moon!
Georgie cut and blow dried my hair and again she listened to everything I said and I got exactly the finished look I wanted, wish I had been going out tonight, my hair has looked the best it's ever looked!
Both girls talked me through aftercare of colouring hair too and the range of aftercare products available was fantastic.
Overall, the salon delivers an expert and professional service. The team are so friendly and approachable. I thoroughly enjoyed the atmosphere, it felt just like home.
If you haven't already tried Simone Thomas I strongly suggest you do, you won't ever be disappointed.
Thank you so much girls xxxxx

Simones is my favourite salon to go to. I usually have the same hairdresser, kim, and although i havnt been in over a year she remembered me and what i like. Shes lovely and i love my new hair.

I entered to see George today after noticing my hair has thinned considerably over a few months and worried it might be female pattern baldness George madesign me feel positive about my hair and looked under microscope at folicles and then a cleansing and hair growth treatment on my hair and said hair loss likely due to medication etc and said to go for a followup appointment in 2-3 months to see if it's getting better or worse to give better idea of cause etc. She also recommended nioxin shampoo and scalp conditioner which I have purchased from the salon to try. Overall I'm very happy with the service goergie provided and aftercare advice and I will be back for my review in a few months to see how it's progressing.

Thank you George for your help today

Miss tracey west

I had a haircut that was obviosly uneven and poorly cut. On contacting the salon ,I was made to feel that they were correcting it as a goodwill gesture .It appears the manager who I had spoken to hadn't informed the stylist of the problem before my return visit. After agreeing how poor the cut was she then had to cut it much shorter than i would have chosen .
Its fair to say she did make a good job of a very bad haircut ,but the whole experience was very uncomfortable.
Customer service is non existent and at no time was an apology offered .My experience has in no way resembled the Salon description that states "you,our client deserve excellent and exceptional service and should be treated as an individual and not just a number '

I had a visit to theSimone Thomas salon today for a Nioxin treatment. I was treated extremely well and felt very well looked after. Natalie who carried out the treatment is a lovely polite and genuinely considerate young lady and I was relaxed and in beautiful surroundings, I can't wait to go back!

My first time in the salon and came for a trainee evening. I with Ashley was really pleased with my colour and cut and blowdry and looked amazing afterwards and will definitely be back.

IMy first visit to this salon. Haircut was ok - nice stylist. However, booked my appointment whilst looking at the website. I spoke to a girl at the Westbourne salon and made an appointment with a senior stylist which was £55.00 - when I came to pay - I was charged £63 - I said I had booked a senior stylist which was £55 - the two girls disagreed with me and said this could not have happened as they do not have any senior stylists in Westbourne (so why advertise the fact they have on the website price list ????). I really objected to the insuation that I was not telling the truth. Eventually they decided that as it was my first (and last !) time at the salon they would give me a 20% discount - which so I paid £50 . Fine - except I object to having to argue about payment and not getting what I booked for and is advertised on their website. Not great customer service - a bit sharp I would say.

Transformed the way I felt about myself.
Very sensitive service.
They give you time to think and make decisions.

Suffering from alopecia, buying a wig was the best thing I did. The advice I got and made a traumatic time much easier.
You don't feel they are trying to sell you something, all done at your pace.
Great advise, lovely people.

This was my first experience at Simones nothing was to much hassle and the cut was perfect . . I was given a hot towel for my conditioning treatment that was very relaxing. Overall was by far the best salon experience I have ever endured . Thanks guys xx

Had a really great appointment with Georgie and Natalie. Really relaxing and stress free. "Looking forward to getting the quote for my new hair system and to my next trip to Bournemouth - well worth the trip.

I have super curly hair and wanted advice about how to manage it, rather than just drying it straight!
Emma was honest and helpful. She gave me a beautiful hair cut and didn't try to oversell me products!
The salon was lovely and relaxing.
I would recommend it