Francesco Hair Ferndown

48-50 Victoria Road, Ferndown, Dorset, BH22 9HZ

About us

Welcome to the Francesco Hair Salon in Ferndown! Our luxury, professional salon on Victoria Road offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Our work

Reviews

4.91
339 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Miss

Krissy Stamp
19th Apr 2024
Team Member: Abigail
5.0
Appointment verified by SaloniQ Software

I loved my hair appointment Abby was amazing and new just what I wanted and I have booked again lovely salon with lovely staff

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Very pleased

Chase Taylor
19th Apr 2024
Team Member: Honey
5.0

First time attending the salon and will definitely be returning. Very welcoming atmosphere and Honey did an amazing job with my hair. Made sure I was happy with the progress throughout and at the end. Lovely girl and will be going back for my next appointment.

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Ambience

Wendy Keynes
19th Apr 2024
Team Member: Carolyn
5.0

As usual made to feel welcome and special
Excellent job on hair

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Great morning at Francesco’s.

June Knowles
12th Apr 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Greeted with ‘Would you like a glass of Prosecco’? Apparently Friday is Prosecco day. Wow. Introduced to their colour stylist who got to work and arranged for a hot chocolate while the colour was taking. Then a fab wash and massage befor Carolyn finished with a blow dry.
Good result all round.

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Hair cut

Lorraine Oh Anlon
11th Apr 2024
Team Member: Louise
4.5
Appointment verified by SaloniQ Software

Good

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Value
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Mrs

Yyvonne Andrews
10th Apr 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Very pleased with Shannon how she cut & styles my hair. Feel like I have known her forever, always makes you feel very welcome & nothing is to much trouble.

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Always Fabulous!

Catherine Fitzgerald
6th Apr 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Shannon is a really great colourist with an amazing eye for detail. I highly recommend her!

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A very satisfied customer

Anonymous
5th Apr 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo is outstanding especially at cutting really amazing

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Value
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Great service

Daryl Gibbins
5th Apr 2024
Team Member: Abigail
5.0
Appointment verified by SaloniQ Software

Amazing service, helped me with the design and cut, explained what she was doing and or thinking about that might work for my hair, provide info on suitable products.

I have found a hairdresser that meets my needs and expectations.

Thanks

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Hair style

Gary Howe
5th Apr 2024
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Superb friendly service as always.

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Value
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Cut and blowdry

Mandy Edwards
2nd Apr 2024
Team Member: Abigail
5.0
Appointment verified by SaloniQ Software

Very happy with my cut an blow-dry by abby

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Value
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Mrs

Sam Wood
2nd Apr 2024
Team Member: Shannon
5.0

Shannon did a wonderful job of colouring my hair & looking after me, as usual. I love it.

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Happy

Claire Ineson
28th Mar 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

As always, a great cut and colour and a lovely relaxing experience.

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Value
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Wonderful Experience

Barbara White
23rd Mar 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

It’s always a real treat having my hair done at Francesco. Zoe always cuts and colours my hair immaculately and it’s such a chilled experience. All the staff are always ver pleasant and it’s nice to see the young girls progressing with their training Thank you

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Value
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Brilliant

Elouise - 12 Wagstaff
23rd Mar 2024
Team Member: Honey
5.0
Appointment verified by SaloniQ Software

Fantastic, Elloise is so pleased with her hair. Honey took so much time and consideration for what Elloise wanted. She’s already looking forward to her next cut!

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Value
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Update roots, cut and blowdry

Diane Rose
19th Mar 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I’m always very pleased with how Jo does it.

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Value
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Mrs

Carol Barry
18th Mar 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Brilliant as always . Feel like I’ve had special pamper .

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Value
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Mrs

Carol Barry
18th Mar 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Brilliant as always . Feel like I’ve had special pamper .

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Value
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Short haircut

Denise Hennessy
18th Mar 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo has been colouring and cutting my hair for over 6 years now.
She is an expert at short hair. Mine is very thick and a challenge for some hairdressers. I’m always pleased with the result. She also listens and I enjoy her company too .

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Happy.

Jenny Toney
18th Mar 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

The salon is very clean and nice and bright. Everyone is very friendly, I always enjoy visiting the salon.

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Value
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Excellent service

Mrs Teresa John
16th Mar 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Another brilliant cut and blow dry by Carolyn. Always a good experience I know I can relax. Coffee was very good too.

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Value
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Pampered

Sandra Black
15th Mar 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo was great ,my hair looks beautiful as it does every appointment and the head massage was very relaxing

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Value
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Kim

Anonymous
13th Mar 2024
Team Member: Isobel
5.0

Very happy with my hair feels and looks lovely and for Izzy she always makes me feel very welcome and doing my hair and making it look very sleek and very stylish

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Value
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Always excellent

Cathy Morris
11th Mar 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo is amazing, she really understands my hair and cuts it beautifully. She is always happy to discuss ideas and offer suggestions.

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Value
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Cut & blow dry.

Lisa Caballero
8th Mar 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

It was my first time having a cut with Shannon and I’m very pleased with the cut and blow dry. Nice cup of coffee too.
As always, the staff were lovely.

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Value
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Fabulous!

Catherine Fitzgerald
7th Mar 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

What a pleasure! I absolutely love my hair & can’t thank Carolyn enough for the time & attention she took to make it just how I wanted it!

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Value
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First Cut for 5 years

Jon Morrisey
5th Mar 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Quite frankly excellent throughout. Greeting on arrival was great, "Chat" throughout the cut was friendly but not intrusive and the quality of cut and styling was everything I could have wished for. I'm "over the moon" happy and would recommend to anyone else.

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Francesco is a top class salon

Anna Taylor
2nd Mar 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

I always have Carolyn she is such a talented hairdresser. All her staff are brilliantly trained. It's such a pleasure to go there.

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Value
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Another wonderful visit.

Pat Terry
2nd Mar 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Carolyn always makes me feel special. which is something we all need sometimes. My hair always looks wonderful after she works her magic. Thank you so much.

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Happy Day

Anonymous
29th Feb 2024
5.0

Always a pleasure to meet Carolyn and her team and know that I’ll be leaving after a treatment or just a wash and blow dry with my hair looking fab or so my husband says.

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Value
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Lovely Salon

Maria Hannah
28th Feb 2024
Team Member: Shannon
4.5
Appointment verified by SaloniQ Software

Shannon listened to what I was thinking but also made suggestions to suit my face and hair texture. I enjoyed my first visit, it is an airy, modern,clean salon. An altogether enjoyable experience. Nice haircut, thank you Shannon x

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Always a great expetience

Mrs Janet Kelly
28th Feb 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Great appointment as always thank you Shannon for lovely highlights and finish, and thank you Emma for the nice music this afternoon

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Lovely cut and colour

Lyn Cox
27th Feb 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Just had another relaxing appointment at Francesco ferndown
Hair looks and feels amazing!
Thanks zoe x

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Value
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Brilliant

Ann Herridge
26th Feb 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Lovely lady , professional, friendly, makes sure I am happy - all I want

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Fabulous Friday!!

Mrs Helena Pope
23rd Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Each visit is always an enjoyable and relaxing experience! Carolyn and all the staff are very friendly and professional and always make you feel welcome as well as giving great customer service and excellent, professional styling.

So look forward to my monthly visits and thank you for having me and always giving such excellent service.

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Never Disappoints

Dawn Roffe
23rd Feb 2024
Team Member: Carolyn
5.0

I have been going to Francescos for many years and Carolyn has never disappointed me. She knows my hair so well that I wouldn’t entrust it with anyone else now. Her team are amazing too and I love the new decor. Highly recommend Francescos and Carolyn!

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Highlights

Anonymous
22nd Feb 2024
1.0

Attended salon 3 weeks ago for skin test. I was advised to wait 2 weeks following steroids for psoriasis to have skin test. Attended today and they have now refused to do skin test because of psoriasis. I have had highlights at this salon with psoriasis several times before. I have had my time wasted twice. I should have been informed on my first attendance. Very poor service.

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Response from Francesco Hair Ferndown

We are very sorry that you feel this way, our clients are extremely important to us. But, as it had been 18 months since your last appointment and in that time we had changed from L'Oreal to Wella products, as skin test was essential. On the first appointment we advised that certain drugs can affect the efficacy of the skin test and at the time of your second appointment, our stylists felt concerned that your skin looked too sore. Our clients health and wellbeing is our top priority, if we had proceeded without these consultations we may have compromised your health and this is not something we are prepared to do.
An offer of a half head of highlights was made, but we appreciate this was not not what you wanted.
Carolyn - Salon Owner

Cut and blow dry

Liz Bosanko
21st Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Excellent!

Service
Value
Result
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Excellent

Barbara Towers
21st Feb 2024
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

I love my visit to Ferndown salon always a warm welcome and a smile and a great coffee. Off course the bonus is my hairxxxxx 11 out of 10. See you next month

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Value
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Great salon

June Dewin
18th Feb 2024
Team Member: Carolyn
4.5
Appointment verified by SaloniQ Software

Carolyn, and Jo, understood perfectly how I wanted my gair coloured and styled. They took time to discuss my hair and various suitable styles and colour.

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Value
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Another good result

June Knowles
17th Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Today was time for a colour, trim and blow dry.
A quiet corner, a discussion on colour/highlights - action agreed and my request for a hot chocolate later noted.
Time spent with Kindle- bliss.

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Value
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Wonderful Pamper

Gemma Clarke
16th Feb 2024
Team Member: Honey
5.0
Appointment verified by SaloniQ Software

I hadnt been to a Salon for many years, 2 years since my last cut. Honey made me feel relaxed, helping me with products for my menapausal hair. Kind staff, friendly, chatty & trust in the products. I felt safe in Honeys hands, I left feeling light & happy. I look forward to returning. Thank you Honey, I feel fantastic.

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Lovely experience

Shelley O'donnell
15th Feb 2024
Team Member: Honey
5.0
Appointment verified by SaloniQ Software

This is my first time in a salon for a long time. The whole experience was relaxed and friendly and Honey cut my hair exactly as I asked , checking I was happy throughout. I had a fringe cut in and have had lots of compliments. Will definitely be returning to get Honey to cut my hair again.

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Mrs

Anonymous
14th Feb 2024
5.0

Very Happy with my wash and blow dry,Izzy always makes my hair look good and feel lovely and soft. I am sure Izzy will make a very good hairstylist and she always makes me feel welcome

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Great haircut

Joanna
14th Feb 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Another great haircut from Zoe. Highly recommend

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Great Experience

Anne Trehane Ann Trehane
10th Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Every visit to the salon is a delight. The salon is very smart and welcoming. The staff all appear to be extremely professional.
Carolyn is a brilliant stylist, nothing is too much trouble. I look forward to every visit.

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Sue

Suzanne Hall
10th Feb 2024
Team Member: Louise
5.0

Great as usual

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Every stylist is brilliant!

Julie Fisher
10th Feb 2024
Team Member: Abigail
5.0

I moved to Abi after my stylist left the salon. I have known Abi since I joined the salon about 7 years ago so I knew she would look after me. She did a brilliant job with my colour and my hair was perfect for a party that evening. The quality of all the staff at the salon is excellent and when a change happens, you never need to worry about standards dropping

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Happy customer

De Boreham (Critchlow)
9th Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

As ever, I have left Ferndown Salon today, one very happy lady. Always greeted with a smile and treated/pampered with a high standard.

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New customer

Tisha Buchanan
6th Feb 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

My visit was excellent!beginning with a very accommodating and warm welcome !
The staff were all very friendly and pleasant !
My stylist Shannon was very professional, talented , gentle and very happy to advise and listen! The cut is fabulous! Just what I wanted!!!
I really enjoyed my 1st visit to the salon!

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