HNB Salon Spa and Cosmetic Clinic

25 Haven Road, Canford Cliffs , Poole , Poole, Dorset, BH13 7LE

About us

Welcome to HNB
HNB SALON SPA AND COSMETIC CLINIC
HNB Hair and Beauty Spa has been described as glamorous yet unpretentious and is home to the most innovative hair, beauty and medical aesthetic treatments. The 4000sqft super-size destination salon has been elegantly and luxuriously refurbished to guarantee you leave feeling pampered and revived ready to face the world.

Located in the heart of Canford Cliffs, just minutes from the “platinum peninsular” of Sandbanks, this award-winning destination salon is one of the UK’s most glamorous pampering hot-spots; a haven of relaxation and rejuvenation.

With treatments such as Spa Multi-Tasking and Super-Fast Blow Dry where stylists and therapists work in tandem for the ultimate in speedy expertise, HNB offers a fabulous one-stop hair, beauty and grooming shop.

Steph Stevenson, Founder, has cultivated a team of long-serving, talented experts, renowned for their outstanding technical knowledge and creative abilities who together combine truly personal service with a wealth of experience.

HNB’s unique brand is a state-of-the-art environment featuring experts and offering only the best tried and tested products available, across all departments. HNB’s 40-strong team offer the most innovative, must-have hair and beauty treatments while the Safe-Face Medi-Cosmetic Clinic offers a variety of aesthetic treatments applied by medically trained and registered practitioners. 75% of the team are home grown and offer the most innovative, must-have hair and beauty treatments

Steph’s meticulous attention to detail and superlative customer service is evident from the many personal touches; from the resident Concierge Michael who parks your car to the front of house hostesses who cater to your every need. HNB is like visiting an uber-glamorous London hot spot. You can relax in our ‘chill area’ enjoy a silky latte and soak in the atmosphere.

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Opening hours

Monday Closed
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.90
403 verified reviews
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Beautiful nails and accommodating staff

Jo Higginson
17th Jun 2022
5.0
Appointment verified by Shortcuts Software

Fabulous gel nails that last by the lovely Edra. I needed a last minute hair appointment for my big birthday celebration and Steph managed to fit me in last minute for the following morning.

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Sophia… simply the best!

Nic
17th Jun 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Working her magic yet again. Sophia has transformed my hair with the latest keratin treatment. Literally the best! Thank you as always! Special mention to Hazel for always being there with my coffee, she’s so attentive! HNB at its finest, thank you!

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Amazing nails

Rachel
12th Jun 2022
5.0
Appointment verified by Shortcuts Software

Amazing nails!!

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Porcha is amazing!!

Claire
12th Jun 2022
5.0
Appointment verified by Shortcuts Software

What a great addition to the team Porcha is! She was meticulously spot on with both my toner, cut and blow dry! One very happy customer.

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Bliss

Tonia
11th Jun 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Yet again, an afternoon of absolute bliss!!!
Hair by Steph and Portia, Prosecco, sandwiches and coffee by Hazel and a wonderful greeting at the door from Michael.

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Salon experience

Angie dunn
11th Jun 2022
Team Member: Nikki
5.0
Appointment verified by Shortcuts Software

You actually take for granted those wonderful touches in the salon. I was offered beautiful fresh fruit and a drink within minutes of arrival by a very lovely lady who was out to please whatever the cost it’s is always a joy visiting the salon and greeted by the doorman. All quite definitely down to Steph’s contact with USA

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It’s class service

Janet Warwick
11th Jun 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Always a happy relaxing atmosphere and Steph simply the best. Thoroughly recommend it.

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Amazing blow dry

Rachel
8th Jun 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Always such a sweetie and a fab blowdry too???

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Hair

Amy Norman
3rd Jun 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Caroline has totally saved my hair! The colour had gone odd and the cut wasn’t right but she’s made it great again and I get lots of compliments.

Although so hard to get appointments now for both hair and beauty - which as a long time member is a noticeable and disappointing change

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Massage

Lisa
2nd Jun 2022
5.0
Appointment verified by Shortcuts Software

Katie your hands work miracles a really great massage thank you

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Perfect cut

Sally Smith
29th May 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Yet again another good experience at HNB. This time not only a good cut but also a friendly welcome to my 4 year old granddaughter who I was looking after for the day.

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Thank you Hazel

Jules
29th May 2022
5.0
Appointment verified by Shortcuts Software

HNB is such a fantastic salon, the experience is always 5* and the service is so personal. I want to say a huge thank you to Hazel, she is always so welcoming and friendly, looking after all the customers with a huge smile,. Whether its coffee or fizz, sandwiches or fruit, Hazel has us covered. She also looks after the little four legged friends with water, treats and cuddles. Wilfred and I just love ❤️ our visits. Thank Hazel you are a star!

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5*

Deborah
26th May 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

5* service from Portia and Katie, even staying late to make sure I left looking and feeling great. Thank you team HNB

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Experience

Julia
25th May 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

I have been coming to HNB for many years always friendly and professional. Steph is an amazing stylist, and it always feels like it’s a nice treat to come into the salon ??‍♀️

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Disappointing

Emily Bradshaw
23rd May 2022
3.0
Appointment verified by Shortcuts Software

Hmm I don’t like leaving negative reviews but really not happy with service and hair. I got phoned to come in early for my hair appt, saying they wouldn’t have time to do my hair-so come 45 mins earlier or ASAP. So I raced 40 minutes across town with husband and two kids to get there early. Then when I arrived I was kept waiting nearly an hour, my original appt being half hour late.

Without any convo, dye was slapped on my roots, and then I had to wait a long time for hair wash, and wait for a cut.
My hair didn’t look great, the cut looked wierd and the colour looked strange but I had been there for so long I just wanted to go and I didn’t have confidence asking her to change things, thought it might end up worse…..The girl said it was just because she had styled it straight?

I noticed on way back to car, it wasn’t even straightened properly as I had bumps where my curls were coming through at back…on the top

Anyway got home…had a good look….looks like one side is cut longer than the other, I also have stray pieces of hair longer than the rest. I have yellow hair where the blonde has now gone yellow over time, and the darkest brown ever all over my roots. If I wear hair up I’m now a brunette with yellow stripes on the top of my head. And if I wear it down the cut is awful. I don’t really want to go back to get it rectified as I have two small kids, no time and it’s a bit of a drive from here. It’s annoying as we have a family wedding and are leaving tomorrow and wanted hair to look nice for the photos.

I’m so sad as I’ve been coming to this salon for over 5 years, but I don’t think I’ll be back :-( I’ve found the results to be too inconsistent depending on which person you get given

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Response from HNB Salon Spa and Cosmetic Clinic

Hi Emily

Thank you so much for your very detailed review .

Our Operations Director Emma has made contact with you directly to discuss further. .

Finding the right stylist ‘fit’ is so vital to the end result and we appreciate this feedback as it has induced us to make changes at booking, to ensure the correct match between guest and stylist is made.

In terms of your other observations yes you're 100% correct this is not how we operate at HNB and I have personally taken these comments on board to ensure changes are immediately made, so that this never happens again.

Feedback is vital to ensure firstly that we know what's not working, but can then also make the necessary changes or implement the training required, so many thanks again for letting us know. .I genuinely appreciate you taking the time.

Very best wishes Steph

She’s a ray of sunshine

Joy
22nd May 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Sophia effortlessly does wonders to my hair when I visit. She also brings a smile to my face because she is so thoughtful and kind xx

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Amazing Hair

Rachel Cruz
21st May 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Yet another amazing blow dry from
Sophia - thank you so much???

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Hair cut and blow dry

Janet Gill
20th May 2022
5.0
Appointment verified by Shortcuts Software

Porcha did a wonderful cut for me yesterday… delightful stylist and styled my hair perfectly

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Excellent stylist. Highly professional

Debbie
20th May 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Caroline is friendly and welcoming whilst remaining highly professional. Brilliant colourist and hair stylist balancing her clients preferences against her own judgement of what would suit the client and their hair to ensure everyone leaves beaming, looking fantastic and happy.
The salon is spotless welcoming and efficient.

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Salon experience

Mitra woollard
19th May 2022
Team Member: Nikki
4.5
Appointment verified by Shortcuts Software

Amazing as ever. . Curtious and friendly. Excellent styling and colour.

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Best stylist in Canford Cliffs

Sarah
18th May 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Another amazing blow-dry from the fantastically talented Sophia - you’re the best ??

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Amazing facial

Suzanne Wallis-bodn
17th May 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

The most amazing facial I have ever had. I was floating on air for days afterwards and my skin has never looked so good. I will definitely make this a regular treatment with Shadi.

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Expert advice

Kerry
15th May 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

First class service as always. Such a treat to go to HNB

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Coctail time

Patricia Loughlin
15th May 2022
Team Member: Caroline
4.5
Appointment verified by Shortcuts Software

Always made welcome, Always happy atmosphere. Today i was offered a cocktail ? (none Alcohol)and the lady that made it is so nice. Caroline as Always so good ?

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Fab blow dry

Rachel Cruz
14th May 2022
Team Member: Sophia
4.5
Appointment verified by Shortcuts Software

Fab blow dry???

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Gents cut

Chris Lamb
13th May 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Great service from all staff. Caroline is the best. My wife was delighted with my cut.

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Gents cut

Chris Lamb
13th May 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Great service from all staff. Caroline is the best. My wife was delighted with my cut.

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First cut

Ray
13th May 2022
Team Member: Nikki
5.0
Appointment verified by Shortcuts Software

Great team, friendly atmosphere. My 1st professional cut since the beginning of the pandemic. Nikki is great.

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First cut

Ray
13th May 2022
Team Member: Nikki
5.0
Appointment verified by Shortcuts Software

Great team, friendly atmosphere. My 1st professional cut since the beginning of the pandemic. Nikki is great.

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Never a dull moment at HNB

Sarah Choudhury
12th May 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

In my opinion there isn't a better salon than HNB. The service is simply outstanding. I always go in to HNB feeling OK but come out feeling like a million dollars. Also, I can confirm that I haven't laughed so much in ages...Stephanie and Caroline had me in stitches yesterday. Hazel always makes sure that all the customers have delicious refreshments.
The whole choice at HNB IS AWESOME!!! Thank you all at HNB.

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Gorgeous

Joy
5th May 2022
Team Member: Nikki
5.0
Appointment verified by Shortcuts Software

Nikki and Sophia are both soooo talented and a credit to your team. I always leave HNB looking AND feeling better xx

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Wonderful eyelash lift

Bianca S.
4th May 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

Shadi does an amazing eyelash lift and the products they use have even helped lengthen my eyelashes so it looks even better each time I have the treatment.

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Amazing service yet again

Rachel Spackman
1st May 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Amazing experience yet again from visiting
H&B this weekend. Big thanks to Sophia, McKenzie, the lovely new lady who washed my hair and the equally lovely lady who looked after me with refreshments throughout the 3 hours I was there. Always a treat to be able to go here every month. Thank you to Steph and her amazing team for creating such a wonderful haven to relax in.

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The BEST

Sophie
29th Apr 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

The HNB team are superb - the warm welcome from Michael, the attentiveness of Hazel, the expertise of Julie and Sophia. A glorious head massage at the basin and a customer focused reception team. The salon is a blissful treat and truly sets the standards for customer service.

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Extensions

Lisa
23rd Apr 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Always look great after being in the very talented hands of Sophia ?

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Hair appointment

Anonymous
22nd Apr 2022
5.0

Love my new hair colour and style which McKenzie did for me yesterday. Will definitely be re- booking.
This Salon is truly the best. You are totally spoilt from the moment you arrive with The doorman’s friendly greeting and the ongoing refreshments throughout. All staff are lovely x
Thank you so much

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Great Haircut as always

Mary
17th Apr 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Absolutely fantastic haircut and blow dry.

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Blissful experience

15th Apr 2022
5.0
Appointment verified by Shortcuts Software

It’s impossible to select one particular stylist as each of them always exceeds my expectations. It is always a surprise to me that they manage to transform my hair ….as I have extremely difficult, long and tangled hair. Well done x

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Reviews of experience at the salon

Dawn
12th Apr 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Really pleased with the whole experience, Steph worked her usual magic on my hair

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Hnb

Sarah darch
10th Apr 2022
5.0
Appointment verified by Shortcuts Software

Had my hair done by Leonia , she amazing colourist , the best , she done a fantastic job , love my hair

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A lovely experience

Lucy Ttofis
7th Apr 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

I came in for a much needed restyle and Sophia not only did a great job with my hair, she was personable and made the whole experience relaxing and enjoyable. Thank you so much

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Wash & Blow Dry and put up

Jean Curtis
3rd Apr 2022
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

Having my hair done at HNB is always a lovely experience. Emma didn’t disappoint yesterday. A great hair cut plus my hair was put up just perfectly

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Wonderful

Tonia
3rd Apr 2022
5.0
Appointment verified by Shortcuts Software

The moment you step into HNB it’s like a big hug. The little extras like Michael opening the door to being served drinks with finger sandwiches and fruit salad to the care and attention all the staff show.
Can’t fault HNB, it feels like a little piece of heaven each time I go.

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Amazing Service

Mandy
2nd Apr 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Blaire gave a warm welcome and hairwash and as always Spphia gave a great and meticulous cut. Always made to feel so very welcome and look forward to coming for cut and colours every time.

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Thank you ?

Yvette Rowley
2nd Apr 2022
5.0
Appointment verified by Shortcuts Software

Thank you so much for fitting me in last minute. Katie did an amazing job. Definitely recommend using HNB

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Everytime

J
31st Mar 2022
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

Everytime without fail Emma does my hair beautifully

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Love my new hair!

Hannah
31st Mar 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Such a lovely team of people at HNB! Thanks so much to Sophia, who did wonders with my hair and I left feeling great :)

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PRP

Lisa
31st Mar 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

As always the amazing Shadi works her magic

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Fab hair extensions

Rachel Cruz
31st Mar 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Amazing extensions!
Thank you????

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Excellent massage & reflexology

Paula
30th Mar 2022
Team Member: Debbie
5.0
Appointment verified by Shortcuts Software

Debbie gives a relaxing & excellent massage and is also an excellent reflexologist

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