HNB Salon Spa and Cosmetic Clinic

25 Haven Road, Canford Cliffs , Poole , Poole, Dorset, BH13 7LE

About us

Welcome to HNB
HNB SALON SPA AND COSMETIC CLINIC
HNB Hair and Beauty Spa has been described as glamorous yet unpretentious and is home to the most innovative hair, beauty and medical aesthetic treatments. The 4000sqft super-size destination salon has been elegantly and luxuriously refurbished to guarantee you leave feeling pampered and revived ready to face the world.

Located in the heart of Canford Cliffs, just minutes from the “platinum peninsular” of Sandbanks, this award-winning destination salon is one of the UK’s most glamorous pampering hot-spots; a haven of relaxation and rejuvenation.

With treatments such as Spa Multi-Tasking and Super-Fast Blow Dry where stylists and therapists work in tandem for the ultimate in speedy expertise, HNB offers a fabulous one-stop hair, beauty and grooming shop.

Steph Stevenson, Founder, has cultivated a team of long-serving, talented experts, renowned for their outstanding technical knowledge and creative abilities who together combine truly personal service with a wealth of experience.

HNB’s unique brand is a state-of-the-art environment featuring experts and offering only the best tried and tested products available, across all departments. HNB’s 40-strong team offer the most innovative, must-have hair and beauty treatments while the Safe-Face Medi-Cosmetic Clinic offers a variety of aesthetic treatments applied by medically trained and registered practitioners. 75% of the team are home grown and offer the most innovative, must-have hair and beauty treatments

Steph’s meticulous attention to detail and superlative customer service is evident from the many personal touches; from the resident Concierge Michael who parks your car to the front of house hostesses who cater to your every need. HNB is like visiting an uber-glamorous London hot spot. You can relax in our ‘chill area’ enjoy a silky latte and soak in the atmosphere.

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Opening hours

Monday Closed
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.90
403 verified reviews
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Great as always!

Chris Magee
30th Mar 2022
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

I haven’t written a review before but I should have!
Always great coming here and thanks Emma for a superb cut!
Thanks Michael for looking after my car and thanks for the nibbles.

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Manicure

Jo Higginson
28th Mar 2022
Team Member: Debbie
4.0
Appointment verified by Shortcuts Software

Debbie is a lovely therapist. I would like to see a wider range of polish colours especially spring/summer bright colours.
Also, when my nails chipped and peeled off virtually straight after application, it was difficult for them to fit me in as very tightly booked.

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Response from HNB Salon Spa and Cosmetic Clinic

Hi Jo
Many thanks for your feedback , yes all our spring colours will be here this week and unfortunately we are fully booked which is great news for us but I know it can be frustrating we can only recommend you book well in advance or a regular time slot that suits you.

Amazing colour!

Donna Thomson
27th Mar 2022
5.0
Appointment verified by Shortcuts Software

Alona did amazing natural balayage colour for my teenage daughter! Looks great!

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Disappointed

Kelly Boyce
25th Mar 2022
3.0

I had an appointment to talk about hair extensions. My first appointment was cancelled when I got to the salon as Sophia wasn’t in and reception hadn’t got my number to call to make me aware. The receptionists were brilliant at rebooking and extremely apologetic, these things happen so I was happy to rebook which I did.
I came to my appointment excited that I would hopefully be able to book once I had spoken to Sophia and got all the information I needed about them but sadly over 3 weeks on I’m still waiting for the phone call to let me know the costings. I’m so disappointed as I really wanted to be blown away by coming to HNB and all I was, was disappointed. My appointment time was 11am and I was seated straight away but it was 20 mins before Sophia came over - I understand appointments run over but she was working next to me the whole time. I would have just expected a courtesy to say she was running late. When she did see me she was really polite and apologetic and gave me the information I needed to make a decision and she said she would call but I’m still waiting.
It’s such a shame as I had such high hopes and having extensions wasn’t a decision I made lightly.
Your receptionists were great but sadly it fell down everywhere else.

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Relaxing Treat

Chalice
25th Mar 2022
5.0
Appointment verified by Shortcuts Software

My stylist Ilonka (not sure if Correct spelling, really lovely red head) created a lovely balayage for me. She set my expectations as to the color result die to my hair being naturally dark. She provided me with privacy as I needed to work on my laptop while getting my hair done. Always a treat to be in HNB as I always feel pampered.

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Colour

Rachel Cruz
23rd Mar 2022
Team Member: Julie
5.0
Appointment verified by Shortcuts Software

Amazing colour…
Thank you ???

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Review

Penny boyce
21st Mar 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Caroline again surpassed herself.
Thank you so much again for her invaluable input in sorting my chemo hair out.

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Shadi is incredible

Rachel
21st Mar 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

From the moment I met Shadi I knew I was in good hands. She is so knowledgable, sweet and is an expert in her field. I booked Shadi to get my eyebrows threaded - something I have been avoiding for years after hearing horror stories. I needn’t have worried - Shadi was so gentle, she explained the process and helped me to relax. Her approach was so lovely that after my appointment I booked an eyelash lift and tint and also a facial! My eyelash tint and lift was exceptional. After growing my lashes with serum during lockdown they were so long and I’m lazy with make up so a tint and lift sounded ideal. The experience was relaxing and an opportunity to take time out. I didn’t know what to expect in terms of the results but all I can say is wow! My lashes look incredible and since my treatment I’ve had so many comments asking if they’re real. It goes without saying that I will be rebooking for my eyebrows and eyelashes again when needed. Thank you Shadi, see you soon for my facial ?

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Colour and cut

Debs Hangam
20th Mar 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Wonderful experience as always very happy with colour and cut

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Amazing blowdry

Rachel
19th Mar 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Just always delivers an amazing blow dry??????????☕️??☀️☕️?????

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Superb as Always

Sophie
11th Mar 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Everyone needs a Sophia in their life. Sophia just knows and gets it. She works her magic and I always leave feeling better than when I went in.

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Lovely

Andy Belcher
10th Mar 2022
Team Member: Emma
4.5
Appointment verified by Shortcuts Software

Emma is lovely and does a great job of cutting my hair but more importantly visiting the salon is one of my favourite social outings as everyone is so friendly which is a big contrast to my normal lonely life . I find the price odd as it has varied anywhere from £15 to £38 over the past 3 years but I do not like to question why as it is still way cheaper than going out for dinner.

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Response from HNB Salon Spa and Cosmetic Clinic

Hi Andy
Many thanks for your lovely review.
The price variant is by the education level of your stylist. If you’re happy with Emma then your price will remain static. Apologies if this has never been explained to you this is great feedback that we can work on to improve our communication around pricing.

Fab colour

Rachel Cruz
10th Mar 2022
Team Member: Julie
5.0
Appointment verified by Shortcuts Software

Lovely colour
Really happy

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Blowdry

Lisa
9th Mar 2022
Team Member: Nikki
5.0
Appointment verified by Shortcuts Software

First time to experience one of Nikki blowdry thank you for my beautiful hair today ??

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Best Massage!

Nic
9th Mar 2022
Team Member: Debbie
5.0
Appointment verified by Shortcuts Software

If you want a relaxing full body massage, Debbie is the one to see! She is amazing! Thank you as always!

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Chairs

Anonymous
5th Mar 2022
4.5
Appointment verified by Shortcuts Software

Such a lovely salon great atmosphere very talented staff but the chairs are so uncomfortable such a shame as you have to sit in them for so long.

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Response from HNB Salon Spa and Cosmetic Clinic

Hi, many thanks for your feedback, we had to change to smaller chairs during Covid to create more space for social distancing.
Hopefully soon, we will be able to return to the larger, more luxurious chairs again.

Best Salon in the world

Maria Brookes
2nd Mar 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Steph has an eye for what suits you. It’s a gift, and it really is with Steph. I went into the first lockdown with great hair, and came out at the end with a total mess. I live in France and returned to Canford Cliffs for help. She just completely transformed my hair and I feel like myself again, only much much better.

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Best massage ever!

Nic
25th Feb 2022
Team Member: Debbie
5.0
Appointment verified by Shortcuts Software

Debbie is the best! I look forward to seeing her friendly face! She knows her stuff & can always ‘fix’ the knots in my shoulders, pain in my knee, you name it, she’s the one to go to. I walk out feeling like a new woman. Look forward to seeing you again!

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Blow dry

Lisa
24th Feb 2022
Team Member: Julie
5.0
Appointment verified by Shortcuts Software

Thank you Julie for beautiful blowdry and a amazing colour x

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Child’s cut and blow dry

Isabella Webb
23rd Feb 2022
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

Lovely experience as always - a pamper treat for a little one. Makes her feel so grown up thank you

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Thank you ?

Debbie Burke
20th Feb 2022
Team Member: Sophia
5.0

Thank you to Debbie who did my eyebrows and eyelashes - I love them!
Thank you to Sophie who washed my hair and was so delightful.
Thank you so much to Sophia who tajj oh we so much care and cuts/styles my hair beautifully - I love it every time!!!
Highly recommend ⭐️⭐️⭐️⭐️⭐️

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A lovely experience in every way

Jo Calvert
19th Feb 2022
Team Member: Julie
5.0
Appointment verified by Shortcuts Software

From the greeting at the door to the finished haircut, five stars all round . Julie instilled confidence and I was happy to give her free rein . I’m very pleased with the results and , of course, I’ll be back !

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Hair styling

Dawn
18th Feb 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Excellent Steph thank you. I. always leave the saloon feeling very happy and relaxed. Debbie who washed my hair, did the best head massage ever.-released all the tension in my neck.

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Walking on air

Wendy
18th Feb 2022
Team Member: Debbie
5.0
Appointment verified by Shortcuts Software

Reflexology is much more than a foot massage in the hands of a skilled reflexologist. Went in feeling tired and tense, came out feeling relaxed and light of step. Thank you, Debbie!

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Excellent as always

Jen Elliott
18th Feb 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

Shardi is always amazing, my daughter and I had eyebrows threaded, she always goes the extra mile and gives great advice on skin care and has a holistic approach. Highly recommend!

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Fab extensions

Rachel
18th Feb 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Fab extensions and atmosphere in the salon.
Sophia is always a pleasure.

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Hair

Jo Trenchard
16th Feb 2022
5.0

I had Elona yesterday for highlights and root smudge. So friendly and the best colour I’ve had in years!

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Thank you for my adorable hair

Ime aged 8
13th Feb 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Sophia made my hair fabulous so quickly which I ❤️ and it was perfect for my 9th birthday.Thank you so much. From Ime???

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Never fails

Jx
12th Feb 2022
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

Emma is a ray of sunshine and hair talent… xx

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Fab blow dry

Rachel
10th Feb 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Wonderful blow dry as usual ???

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A breath of fresh hair

Sophia
9th Feb 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

After chopping off 12 inches of my hair back in the summer I have struggled to feel confident in my hair style. After a failed attempt with a salon local to where I live I decided travelling an hour and 15 minutes to HNB was just what my hair needed.

After speaking to Sophia regarding my hair, how it made me feel, and what type of style I was aiming for she kindly offered me advice on what style would best suit me. She took her time and explained what she was doing throughout my time with her. She even gave me styling tips for when I do it at home.

Not only was Sophia great, the reception team was top notch. My friend and I were made to feel welcome and cared for from the moment we entertained the salon.

I am so pleased with the service, my time there and most of all feel confident with my trendy hair style!

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Feeling fabulous!

Wendy
8th Feb 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

Always emerge with a great sense of well being after a session with Shadi. Feeling quite fabulous! Thank you, Shadi ❤️

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Excellent service

Louise h
6th Feb 2022
5.0
Appointment verified by Shortcuts Software

A fantastic visit. All the staff were extremely friendly and put you at ease. On arrival refreshments were given and there was nothing that was too much trouble for the staff.
My hair Stylist was great, with a lot of knowledge and experience of how to deal with my thick curly hair. She was extremely patient and advised how to cut my hair to suit the bounce or the curls to compliment the shape more rather than just standard layers.
The receptionist was a great host and the customer service was excellent providing a lot of laughs and very helpful on checking out.
The whole experience was great and would fully recommend, whether its to get your hair blow dried or if its just to escape your busy life to feel pampered like a VIP.
The whole team are a credit to the company.

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Hair color

Lisa brook
5th Feb 2022
Team Member: Julie
5.0
Appointment verified by Shortcuts Software

Very happy client thank you Julie ❤️

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Wonderful blow dry

Rachel Cruz
5th Feb 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Wonderful blow dry yet again…
Thanks Sophia??????

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5 star+

Penny boyce
30th Jan 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Caroline was absolutely amazing. I took my wig in as on chemo & loosing my hair . She took so much time in styling it for me - I could have hugged her - thank you.

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Nikki

J
30th Jan 2022
Team Member: Nikki
5.0
Appointment verified by Shortcuts Software

She listened to my concerns with having my hair coloured and did a beautiful job xx thank you

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Fantastic Brows

Rachel Cruz
30th Jan 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

Fabulous brows by Shadi
Really wonderful????

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Always fab?

Rachel
30th Jan 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

My daughter had her eyebrows reshaped and they look really great. Having mine perfected next week!???

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Fabulous

Sarah Gunnell
28th Jan 2022
Team Member: Caroline
5.0
Appointment verified by Shortcuts Software

Lovely Caroline made me feel relaxed and gave some fabulous advice for my hair. Thank you ?? ?

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Best facial ever!

Annie
22nd Jan 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

I have had many facials, but Shadi exceeded my expectations. Her professional demeanor and in-depth knowledge added to an excellent facial massage technique, leaving me 'glowing'! I left with instructions about continuing care and felt that this was the first time I had been given the correct details to improve my skin. Thank you Shadi

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Great as always….

Jacquelyn Greenaway
21st Jan 2022
Team Member: Julie
5.0
Appointment verified by Shortcuts Software

A little longer style cut today nice to have a change… Julie’s suggestion well received.

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Amazing. Personable. Truly professional

Kamal Lakhpuri
18th Jan 2022
Team Member: Shadi
4.5
Appointment verified by Shortcuts Software

Visiting Shadi at the hnb salon is a perfect way to start the weekend. Shadi made me feel special and important as soon as I arrived. She was welcoming and attentive. During the treatment the advice provided by Shadi and the attention to detail was perfect. The treatments are worth every penny.
The products and equipment used were exactly what I needed. Shadi has excellent customer service and is a master of her trade.
Shadi did ask the salon hosts to keep quiet during my treatment as they were very noisy outside the treatment room. With regret they ignored this.
Management should consider having some signs or reminding hosts and guests that treatments are happening and their silence is welcomed.

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Blow dry

Rachel
15th Jan 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Georgia is on leave and so Sophia has taken over my blow drys - really great!
Highly recommend ???

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Hair colour and blow dry

Debbie Hanham
15th Jan 2022
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Wonderful experience and very happy with hair colour and blow dry

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Always the best blow dry!

Nic
12th Jan 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

I absolutely love Sophia’s blow drys! She’s the best!

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Cut blowdry

Ava
9th Jan 2022
Team Member: Sophia
5.0
Appointment verified by Shortcuts Software

Always the beautiful Sophia takes care of us x

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Amazing experience

Anonymous
8th Jan 2022
5.0

Spent the most wonderful 3 hours at this amazing salon yesterday. Everything from start to finish , including my arrival and greeting from Michael and the lovely reception team was first class. Loved my colour from Julie and Sophia did the most amazing job with my hair - love, love, love it, It was the best birthday present a girl could ever wish for. Thank you H&B team, see you soon xx

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Eyebrows threading

Seeta
8th Jan 2022
Team Member: Shadi
5.0
Appointment verified by Shortcuts Software

Excellent service friendly they look after and welcome you
I didn’t have an appointment and she managed to fit me in ?

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Hair colour

Anonymous
8th Jan 2022
5.0

Amazing hair colour today……
Thank you so much????????

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