Joanne Hairdressing Poole

10-11 Neighbourhood Centre, , Culliford Crescent, Poole, Dorset, BH17 9DW

About us

Welcome to our warm and luxurious 5 star salon in Canford Heath, Poole. Voted the best salon in BCP 2024!
We've got a great team of stylists who will give you the highest level of technical and artistry services.
We will ensure that your salon experience is excellent and your hair is even better.

Read more...

Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 18.00
Friday 09:00 - 19:30
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
951 verified reviews
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Filter by rating

Amazing hair experience

Dawn Bird
17th Jan 2025
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Received a very good hair cut from Kathryn. I’m a very happy customer,

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What a Salon!!

Tessa Raquet
17th Jan 2025
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

What an absolute legend this guy is! I booked in for a wet cut but the boyfriend decided to treat me to whatever I wanted, sooo I went on to have a cut and colour and lots more lol (Callum knows) Callum had a nice big challenge with me today from taking out the purple and dark colours in my hair to make it a lovely vibrant pink. He done an absolute amazing job of my hair even tho he was very sceptical of how it would turn out.
The treatment I got from Callum and the team was more than first class.
Thank you all especially you Callum for putting up with me. Only took 4 hours 🤣

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Highlights

Nicola Goodall
17th Jan 2025
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Thanks.for fitting me in - love my highlights thank yiu

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Ladies wet cut

Julie Szabo
11th Jan 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Another top hair cut by vicky couldn’t be happier with my new hair she has magic hands and would highly recommend her.

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Response from Joanne Hairdressing Poole

Hi Julie! Thank you for taking the time to leave us such a kind review. We are thrilled to hear that you had another great experience with Vicky and love your new hair. She is truly amazing with her magical hands, and we're proud to have her on our team. We appreciate your recommendation and can't wait to see you again soon. Take care! Team at Joanne Hairdressing Poole

Cherry coke

Hazel Davis
11th Jan 2025
Team Member: Mia
4.5
Appointment verified by SaloniQ Software

Love when Mia does my hair it always looks and feels great after and she is a lovely lady

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Response from Joanne Hairdressing Poole

Dear Hazel Davis,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words about Mia and her services. It's wonderful to hear that you always leave our salon feeling great.

We are proud to have Mia as a member of our team and we will be sure to pass along your compliments to her. We agree that she is a lovely lady inside and out.

Thank you again for your support and we can't wait to see you again at Joanne Hairdressing Poole.

Warmly,
The Team at Joanne Hairdressing Poole

Cut and blow dry

Jill Rickard
10th Jan 2025
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Beautiful haircut

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Response from Joanne Hairdressing Poole

Hi Jill! Thank you so much for your lovely review. We are thrilled to hear that you had a beautiful haircut at our salon. Our team always strives to provide the best service and it's great to hear that it shows in our work. We hope to see you again for your next haircut. Take care! Team at Joanne Hairdressing Poole

Colour and cut

Louise Maple
8th Jan 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always a great service from Vicky. Love the colour and cut.

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Response from Joanne Hairdressing Poole

Hi Louise, thanks so much for taking the time to leave a review! We're thrilled to hear that Vicky provided you with a great service and you love your new color and cut. We'll be sure to pass along your kind words and appreciation to Vicky. We can't wait to have you back in our salon for your next appointment. Take care! -Team at Joanne Hairdressing Poole

Hair cut

Martine Traves
8th Jan 2025
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Anita is always very nice and has a chat

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Response from Joanne Hairdressing Poole

Hi Martine,

Thank you so much for taking the time to leave us a review. We greatly appreciate your kind words about Anita and her customer service skills. We pride ourselves on creating a friendly and welcoming environment for all of our clients to enjoy.

We're glad that Anita was able to make your visit to our salon a pleasant one and we hope to see you again soon. Thank you for choosing us for your hairdressing needs.

Warmly,
The team at Joanne Hairdressing Poole

Excellent

Vanessa Mcbride
6th Jan 2025
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Excellent customer service, very chatty , outcome outstanding, no static hair

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Response from Joanne Hairdressing Poole

Dear Vanessa,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon! Our team prides ourselves on providing top-notch customer service and creating a welcoming and friendly atmosphere for our clients.

We're glad to hear that you found us to be chatty and that you were pleased with the outcome of your visit. We always strive to deliver outstanding results and we're happy to know that we achieved that for you. We also take extra care to minimize static hair, so we're delighted to hear that it was not a problem during your appointment.

Thank you again for choosing our salon, Vanessa. We truly appreciate your support and we can't wait to welcome you back for your next visit!

Best regards,
The team at Joanne Hairdressing Poole

Full highlights

Faye Lapworth
6th Jan 2025
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was lovely and listened to what I wanted.
Will definitely be back.

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Response from Joanne Hairdressing Poole

Hi Faye,

Thank you for leaving us such a kind review. We are thrilled to hear that you had a positive experience with Callum at our salon. Our team takes pride in listening to our clients and delivering the desired results.

We look forward to welcoming you back to our salon in the near future. If there is anything else we can assist you with, please do not hesitate to reach out.

Warmly,
The team at Joanne Hairdressing Poole

Absolutely amazing!

Kim May-Papailiou
1st Jan 2025
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Perfect as always! Callum is incredibly skilled and takes time to get everything absolutely right. I always pretty much get the same treatment on my hair, and he gets it perfect every time, somehow always exceeding my expectations too. I wouldn’t go anywhere else. He deserves 10 stars.

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Response from Joanne Hairdressing Poole

Hi Kim,

Thank you so much for your kind review. We're thrilled to hear that you had a perfect experience with Callum at Joanne Hairdressing Poole. Our team takes great pride in delivering exceptional service and we're glad that your expectations were exceeded once again. Callum will be delighted to hear your compliments and we'll be sure to pass them along to him. Your loyalty means the world to us and we can't wait to welcome you back for your next treatment.

Warm regards,
The team at Joanne Hairdressing Poole

Highlights/ wash/ cut/dry

Tina
20th Dec 2024
Team Member: Alison
4.0
Appointment verified by SaloniQ Software

Can’t fault Alison. Cut and colour always excellent and LISTENS to what I ask for.
Such a shame due to the lack of juniors the shampoo and most importantly the head massage is rushed. 15 second head massage. Please get more staff!!!

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Response from Joanne Hairdressing Poole

Hi Tina,

Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you have consistently had excellent cut and colour services with Alison.

We apologise for the lack of juniors ,we have had trouble recruiting recently and for the rushed head massage during your recent visit. We take our customer’s feedback seriously and we will make sure to address this issue with our team to ensure a more relaxing experience for our clients in the future.

We value your loyalty and hope to see you again soon.

Best regards,
The team at Joanne Hairdressing Poole

Lovely

Clair Bone
20th Dec 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Lovely professional experience my daughter really enjoyed her cut

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Response from Joanne Hairdressing Poole

Dear Clair,

We are so glad to hear that your daughter had a lovely experience at our salon! Our team at Joanne Hairdressing strives to provide a professional and enjoyable experience for all of our clients.

Thank you for sharing your positive feedback with us, it means a lot to know that our efforts are appreciated. We hope to see you and your daughter again soon for another cut and style!

Best regards,
The team at Joanne Hairdressing Poole

Colour and cut

Mary James
19th Dec 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

As always really nice friendly and very pleased with the result

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Response from Joanne Hairdressing Poole

Hi Mary,
thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a pleasant experience with us and are happy with the end result. We strive to provide excellent customer service and are glad to hear that it reflects in your visit. We appreciate your support and look forward to seeing you again soon. Thanks again and take care!
Sincerely,
The team at Joanne Hairdressing Poole

Perfect

Anonymous
19th Dec 2024
5.0

Chrissy was fantastic

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Response from Joanne Hairdressing Poole

Hi Chrissy,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fantastic experience at our salon. We take pride in delivering excellent service to each and every one of our clients.

We are glad to have met your expectations and we hope to welcome you back soon for another wonderful hairdressing experience. Your kind words mean a lot to our team and we are grateful for your support.

Thank you for choosing our salon and we look forward to seeing you again soon.

Best wishes,
The team at Joanne Hairdressing Poole

Great

Bradley.
17th Dec 2024
Team Member: Anita
5.0

Awesome , nice people

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Response from Joanne Hairdressing Poole

Hi Bradley, we are so glad to hear that you had an awesome experience at our salon! Our team takes great pride in providing top-notch service to all of our clients. Thank you for your kind words about our staff - we strive to create a friendly and welcoming atmosphere for everyone who walks through our doors. We appreciate your support and hope to see you again soon!
Best,
The Joanne Hairdressing Poole team

Colour

Janice Batty
16th Dec 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Always a great experience

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Response from Joanne Hairdressing Poole

Hi Janice,

Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are delighted to hear that you always have a great experience at our salon.

Our team works hard to ensure that all of our clients leave feeling happy and satisfied with their hairdressing experience. Your review means a lot to us and we hope to continue providing you with excellent service in the future.

Thank you again and we look forward to seeing you at our salon soon.

Best wishes,
The team at Joanne Hairdressing Poole

Perfect....

Sally Samways
14th Dec 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

As always a fantastic relaxing couple of hours. It's more like going to see a friend for a catch up some laughs than having your hair done! Marcia is fab, I always come out feeling totally refreshed and my hair looking perfect! Wouldn't go anywhere else.

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Response from Joanne Hairdressing Poole

Hi Sally,
Thanks for taking the time to share your experience at our salon. We're glad to hear you enjoyed your visit and that Marcia provided you with a fabulous experience. We strive to create a warm and friendly atmosphere where our customers can relax and catch up with their friends. We appreciate your loyalty and are delighted that you wouldn't go anywhere else for your hair needs. We hope to see you again soon for another refreshing visit.
Best,
The team at Joanne Hairdressing Poole

Lovely salon 🥰

Joy Reachill
14th Dec 2024
Team Member: Callum
5.0

Absolutely lovely and done an amazing job 🥰 will certainly be going back to him. Great hairdresser 💖

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Response from Joanne Hairdressing Poole

Dear Joy,

Thank you so much for taking the time to leave us such a kind and positive review! We are so glad to hear that you had a lovely experience with our team and that you are happy with your hair. We always strive to provide top-quality services and we are happy to hear that we have succeeded in doing so for you.

We would love to have you back at our salon anytime and we are looking forward to seeing you again soon! Thank you for choosing us as your go-to hairdresser and for being a part of our salon family.

Warm regards,

The team at Joanne Hairdressing Poole

Amazing

Lucy Tucker
12th Dec 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum did exactly what I wanted, with such thin hair I didn’t think he’d achieve it but it looks amazing.

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Response from Joanne Hairdressing Poole

Dear Lucy,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you were pleased with your experience at our salon, especially with the work that Callum did on your hair. We are glad that he was able to achieve the look you wanted, despite the challenges of thin hair. We always strive to make our clients happy and it's wonderful to hear that we succeeded with you.

We hope to see you again soon for your next hair appointment.

Best regards,

The team at Joanne Hairdressing Poole

Best in the West

Pauline Camm
12th Dec 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

The best cut and style Ive had in years and perfect to manage at home.

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Response from Joanne Hairdressing Poole

Hi Pauline! Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that you are happy with your cut and style. Our team at Joanne Hairdressing Poole always strives to give our clients the best results that are also easy to manage at home. We truly appreciate your kind words and hope to see you again soon! Take care and stay stylish!

Warmly,
The team at Joanne Hairdressing Poole

Shampoo &cut

Maggie Marsh
10th Dec 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqueline is always happy polite and accommodating.

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Response from Joanne Hairdressing Poole

Hi Maggie,

Thank you so much for taking the time to leave us a review. We're glad to hear that you've had a great experience at our salon! Jacqueline is certainly a valued member of our team and we're happy to hear that she was able to make your visit a pleasant one.

We pride ourselves on providing excellent customer service and we're glad to hear that it's appreciated. We hope to see you again soon for your next hairdressing appointment.

Take care and stay safe!

Warmly,
The team at Joanne Hairdressing Poole

Good, professional Service

Del Richardson
9th Dec 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Chrissie is very friendly, respectful and resourceful. She explains what she thinks is good for my hair while listening to how I would like my hair to look.

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Response from Joanne Hairdressing Poole

Hi Del,
Thank you for taking the time to leave us a review. We are delighted to hear that Chrissie provided you with a friendly and resourceful experience during your visit to our salon. Our team strives to listen to our clients and provide the best hair solutions based on their preferences. We are glad that Chrissie was able to communicate effectively and help create the hair look you desired.
Thank you for choosing our salon, it was a pleasure having you as our customer.
Best regards,
The team at Joanne Hairdressing Poole

New reshape

Julie Rabbetts
7th Dec 2024
Team Member: Chrissie
4.5
Appointment verified by SaloniQ Software

Christmas has been my stylist for a few times. I totally trust her recommendations and advice. I love my new reshaped fringe and choice if colours.

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Response from Joanne Hairdressing Poole

Hi Julie,

Thank you so much for your kind review! We're thrilled to hear that Chrissie has been your go-to stylist and that you trust her recommendations and advice. We're delighted that you love your new reshaped fringe and choice of colours.

We can't wait to see you again and continue to provide you with top-notch services.

Warmly,
The team at Joanne Hairdressing Poole

The best

Carol Innes
6th Dec 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

I am a long term client of Marcia, and her flair and care is always excellent. I would not consider going elsewhere for hair care, colour or hair advice. Marcia is not only a skilled/creative hair stylist but she is also lovely and such good fun through the hair appt. Marcia's team are great too and the environment is a lovely, friendly, welcoming place to be in. I recommend Joanne's 100%

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Response from Joanne Hairdressing Poole

Hi Carol,

Thank you so much for your glowing review! We are thrilled to hear that you have been a loyal client of Marcia's and are pleased with the excellent service and care you receive at our salon. We pride ourselves on providing not only skilled and creative hair services, but also a warm and fun atmosphere for our clients.

Your recommendation means the world to us and we look forward to seeing you again soon. Have a great day!

many thanks

The team at Joanne Hairdressing Poole

Pleasant visit

Phill Maher
5th Dec 2024
5.0
Appointment verified by SaloniQ Software

Dropped in to have my hair cut on the off chance I could have it done there and then.
They did not disappoint. Wash and haircut at a real competitive price.
Will certainly be returning.

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Response from Joanne Hairdressing Poole

Dear Phill,

Thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you had a great experience with us at our salon.

Our team takes pride in providing efficient and competitive services, and we're delighted that this was reflected in your recent visit. It's wonderful to know that you plan on returning, and we can't wait to see you again soon!

Thank you again for choosing our salon, and we're grateful for your support.

Sincerely,

The team at Joanne Hairdressing Poole

Cut and blowdry

Amanda Hawkins
2nd Dec 2024
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Please with the cut and blowdry

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Response from Joanne Hairdressing Poole

Hi Amanda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with your cut and blowdry at our salon. We strive to provide exceptional service to all of our clients and it means a lot to us that you had a positive experience.

We hope to see you again soon and thank you for choosing us for your hair needs!

Best,
The team at Joanne Hairdressing Poole

Girls cut

Rachel Fenner
30th Nov 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

My 10 year daughter loves coming here to have her hair cut. A lovely salon, great team and fantastic stylist

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Response from Joanne Hairdressing Poole

Hi Rachel,

Thank you for sharing your daughter's experience at our salon. We are so happy to hear that she loves coming here for her haircuts! Our team strives to create a friendly and welcoming atmosphere for all of our clients, especially our youngest ones. It's wonderful to know that Marcia did a fantastic job on her hair.

We appreciate your kind words and look forward to seeing your daughter again for her next haircut. Thank you for choosing us for her hairdressing needs.

Warmly,
The team at Joanne Hairdressing Poole

Mrs

Audrey Fisher
29th Nov 2024
Team Member: Mark
5.0

Professional and caring listening to what I needed makes me feel welcome

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Response from Joanne Hairdressing Poole

Dear Audrey,

Thank you for taking the time to leave us a review. We are delighted to hear that our team at Joanne Hairdressing Poole provided you with a professional and caring service. Our goal is to always listen to our clients' needs and make them feel welcome.

We strive to create a welcoming and inclusive environment for everyone who walks through our doors, and we are glad to see that we achieved that with you. Your satisfaction is our top priority, and we appreciate your feedback.

We look forward to seeing you again soon for another enjoyable experience at Joanne Hairdressing Poole.

Sincerely,
The Joanne Hairdressing Poole Team

Excellent!

Rebecca Skerman
28th Nov 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Popped in to have half head lowlights between cuts. Really thrilled with result but Marcia never fails!

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Response from Joanne Hairdressing Poole

Dear Rebecca,

We're so grateful for your review and are delighted to hear that you were thrilled with your recent half head lowlights done by Marcia. She's truly a talented stylist and always delivers great results for our clients.

We look forward to seeing you again soon and thank you for choosing our salon for your hair needs.

Warmly,
The team at Joanne Hairdressing Poole

Hair cut

Gaynor Giles
27th Nov 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Thank you to Callum, I am very happy with my hair cut today and the product advice he gave me. I have been a client for years and all the team are friendly and professional.

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Response from Joanne Hairdressing Poole

Dear Gaynor,

Thank you so much for taking the time to leave us this lovely review. We are so glad to hear that Callum was able to provide you with a great haircut and some helpful product advice. He is a valued member of our team and we will make sure to pass along your kind words to him.

We are also grateful for your continued loyalty as a client over the years. It means a lot to us that you trust our team to take care of your hair. We pride ourselves on being friendly and professional, and we are delighted to hear that this has been your experience.

Thank you again for your kind words. We look forward to seeing you at your next appointment.

Best wishes,
The team at Joanne Hairdressing Poole

Great experience

Susie Mathison
25th Nov 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very good stylist reassuring about colour great cut Very happy

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Response from Joanne Hairdressing Poole

Hi Susie, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Callum and that you're happy with your new colour and cut. We strive to make our clients feel comfortable and confident, so it's wonderful to hear that our stylist was reassuring. We look forward to seeing you again in the future and helping you achieve your desired look. Take care!
The team at Joanne Hairdressing Poole.

Love my hair!

Sarah Layton
22nd Nov 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark never disappoints, always happy with the way he cuts my hair 😊

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Response from Joanne Hairdressing Poole

Hi Sarah,

Thank you for taking the time to leave us a review. We are delighted to hear that Mark consistently delivers a satisfactory haircut for you. We take pride in our team of skilled stylists who are dedicated to providing exceptional service to our clients.

We value your support and look forward to welcoming you back to our salon in the future. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

Warmly,
The team at Joanne Hairdressing Poole

Excellent Brazilian keratin treatment

Anonymous
20th Nov 2024
5.0

Callum was very nice, efficient and he didn’t waste time, which is great. My hair looks smooth and silky

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Response from Joanne Hairdressing Poole

Hi there! We are thrilled to hear that you had a positive experience with Callum at our salon. We pride ourselves on providing efficient and high-quality services. We're glad to hear that your hair looks smooth and silky after your visit. Thank you for taking the time to leave us a review. We hope to see you again soon at Joanne Hairdressing Poole. Have a great day! Sincerely, The team at Joanne Hairdressing Poole.

Excellent

Sandra taylor
20th Nov 2024
Team Member: Mark
5.0

Good cut more then pleased thankyou mark always professional

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Response from Joanne Hairdressing Poole

Hi Sandra, thank you for your kind review! We're glad to hear that Mark gave you a great cut and provided professional service. We appreciate your feedback and we hope to see you again soon at our salon. Thanks again!
-The team at Joanne Hairdressing Poole

Haircut

Sara Millar
13th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always have a fab haircut from Vicky, she’s the best…. 🌈

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Response from Joanne Hairdressing Poole

Hi Sara, thank you for taking the time to leave us a review!
We're so happy to hear that you always have a fabulous haircut with Vicky. She is definitely one of our top stylists with her talent and expertise. We appreciate your kind words and we hope to see you again soon! Take care,
The team at Joanne Hairdressing Poole

Highlights

Anonymous
8th Nov 2024
5.0

Lovely haircut and highlights I would definitely recommend

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Response from Joanne Hairdressing Poole

Dear valued customer,
Thank you for leaving us such a positive review! We are thrilled to hear that you were happy with your recent visit to our salon.
Our team at Joanne Hairdressing Poole strives to provide the best possible service for our clients, and we are glad to know that you had a lovely haircut and highlights.
Thank you for recommending us to others, we truly appreciate your support. We look forward to seeing you again soon.
Best regards,
The team at Joanne Hairdressing Poole

Couldn’t be happier

Bethany Wright
7th Nov 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really happy with my hair done by Callum, so grateful for squeezing me in so last minute! Thanks again!

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Response from Joanne Hairdressing Poole

Hi Bethany,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you were happy with your hair done by Callum. Our team is always dedicated to providing the best service, even at last minute requests. We're glad we were able to accommodate you.

Thank you again for choosing our salon and we hope to see you again soon!

Warmly,
The team at Joanne Hairdressing Poole

Cut & Blowdry

Anonymous
5th Nov 2024
5.0

I visited Vicky at Joanne’s salon Canford Heath for the first time Saturday for a cut & blow dry
And was really pleased with the service I received Vicky took time to make sure exactly the style I wanted
And can’t be more pleased with the lovely cut and blow dry I went home with it was perfect
Definitely be returning

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Response from Joanne Hairdressing Poole

Hi there,

Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your visit with Vicky at our salon in Canford Heath. Our team takes pride in providing excellent services and we're glad to hear that Vicky was able to give you the style you wanted.

It's great to know that you left our salon feeling satisfied with your cut and blow dry. We appreciate your support and look forward to welcoming you back in the future. Thank you again for choosing to visit our salon.

Best regards,

The team at Joanne Hairdressing Poole

Haircut

Carrie Clark
31st Oct 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Marcia cut my 16 year old daughter’s hair. She shaped it and gave her a restyle which she absolutely loves. It looks great- thanks so much

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Response from Joanne Hairdressing Poole

Dear Carrie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that your daughter had a great experience with Marcia and loves her new hairstyle. Our team at Joanne Hairdressing Poole is dedicated to providing personalized and quality services to all our clients.

We are delighted that we were able to give your daughter a stylish and satisfying restyle. It's always a joy to see our customers happy with their new look. We will certainly pass your kind words onto Marcia. We appreciate your feedback, as it helps us to continue providing excellent services to our clients.

Once again, thank you for choosing our salon! We look forward to welcoming you and your daughter back in the near future.

Best, The team at Joanne Hairdressing Poole

Great service

Elaine Wescombe
30th Oct 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

I have been coming here for a few years now and have got to know the staff and find them very friendly and helpful with suggestions, and Chrissy listens to my requirements and does an excellent job. Iove the loyalty card which gave me a free treatment after my colour today.

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Response from Joanne Hairdressing Poole

Hi Elaine,

Thank you so much for taking the time to leave us a review! We truly value your loyal support over the years and are delighted to hear that you have had positive experiences with our team. Chrissy will be thrilled to hear that you are happy with her services - she always strives to listen and meet the needs of our clients.

We're glad you enjoyed your free treatment with our loyalty card - it's our little way of saying thank you for choosing our salon.

We look forward to seeing you again soon!

The team at Joanne Hairdressing Poole

My hair.

Isobel Roberts
30th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As usual my hair was done the way I wanted by Mark.

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Response from Joanne Hairdressing Poole

Hi Isobel,

Thank you so much for your lovely review! We are thrilled to hear that Mark was able to give you the perfect hairdo once again.

We strive to always listen to our clients' wishes and it's wonderful to know that Mark was able to fulfill yours. We will make sure to pass along your kind words to him.

If there is anything else we can do for you in the future, please do not hesitate to let us know. We are always happy to have you at our salon.

Best regards,

The team at Joanne Hairdressing Poole

Mixed

Anon
27th Oct 2024
2.5

6/10 for the haircut. 2/10 for the experience. Stylist was very young and asked inappropriate questions of an older person. Made to feel very inadequate and came away feeling quite upset. The haircut itself was reasonable but would not return or recommend.

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Response from Joanne Hairdressing Poole

Dear Anon,

Thank you for taking the time to leave us a review. We are sorry to hear that your experience at our salon was not up to your expectations. As a team, we always strive to provide excellent service to our clients regardless of age.

We apologize if our stylist made you feel uncomfortable. We will definitely address this with our team to ensure that we create a welcoming and inclusive environment for everyone. We are glad to hear that you were satisfied with the haircut itself.

We hope that you will give us another chance to make things right. We would love to have you back at our salon and provide you with a better experience. Thank you again for your feedback.

Best regards,
Joanne Hairdressing Poole Team

Simply fabulous!

Vikki
26th Oct 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

I never leave Joanne’s disappointed! Marcia always knows exactly what to do, even when I’m all out of ideas for something new. Thank you so much for squeezing me in today as well!

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Response from Joanne Hairdressing Poole

Hi Vikki, thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you are always happy with your experiences at our salon. Marcia is an incredibly talented stylist and we are lucky to have her on our team. We are glad we could accommodate you today and give you a new hairstyle that you love. We can't wait to see you again for your next appointment.
All the best,
The team at Joanne Hairdressing Poole

Excellent

Paul Bailey
24th Oct 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Always friendly and chatty
Great haircut

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Response from Joanne Hairdressing Poole

Hi Paul,

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your visit to our salon and that our team was friendly and chatty. We pride ourselves on creating a welcoming and comfortable atmosphere for our clients.

We are also happy to hear that you loved your haircut! Our team always strives to provide top-quality services for our clients. We appreciate your kind words and hope to see you again soon!

Best,

The team at Joanne Hairdressing Poole

Colour Refresh

Clare Robbins
19th Oct 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Another lovely appointment with Chrissie. Colour refresh, trim and blow dry. So pleased with the results as always. Chrissie is marvellous and I always come away happy and feeling pampered. Thank you. 🥰

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Response from Joanne Hairdressing Poole

Hi Clare,

We are so happy to hear that you had another great appointment with Chrissie! We truly appreciate your kind words about her skills and the results she consistently delivers. We strive to make each client feel pampered and leaving happy, so it's wonderful to know that we've achieved that for you.

Thank you for taking the time to share your experience. It means a lot to us. We can't wait to welcome you back for your next hair appointment.

Best regards,
The team at Joanne Hairdressing Poole

Colour

Kelly Orchard
19th Oct 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was amazing and sorted my colour issue out no problem… highly recommended 😊

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Response from Joanne Hairdressing Poole

Hey Kelly,

Thank you so much for your kind review! We're thrilled to hear that Callum was able to sort out your color issue to your satisfaction. We take pride in providing high quality services and it's always nice to hear when we've succeeded.

We hope to see you again soon and thank you once again for your recommendation! 😊

Best,
The Team at Joanne Hairdressing Poole

Cut and blow dry

Maggie Gibbs
16th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Joanne Hairdressing Poole

Dear Maggie,
We're thrilled to hear that you had an excellent experience at our salon! We strive to provide the best service possible to all of our clients. Thank you for taking the time to leave us such a lovely review. We hope to see you again soon for another great visit.
Best regards,
The team at Joanne Hairdressing Poole

Hair cut

Barbara Foulger
15th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark recently restyled my hair. I was very pleased with the result, and in subsequent appointments he has maintained the style in a very pleasing way.

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Response from Joanne Hairdressing Poole

Hi Barbara, we are thrilled to hear that you had a great experience with Mark during your recent visit to our salon. Our team at Joanne Hairdressing Poole takes pride in providing our clients with top-notch service and we are happy to hear that Mark was able to deliver a satisfying result for you. We are glad that he was able to maintain your style in subsequent appointments. We appreciate your kind words and we hope to see you again for your next hair appointment. Until then, take care!
Warm regards,
The Joanne Hairdressing Poole team.

Hair cut

Barbara Foulger
15th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark recently restyled my hair. I was very pleased with the result, and in subsequent appointments he has maintained the style in a very pleasing way.

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Response from Joanne Hairdressing Poole

Hi Barbara,

We're so glad to hear that you were pleased with your recent hair restyle by Mark! We pride ourselves on delivering satisfying results and it's great to know that Mark has maintained your style so well in subsequent appointments. We'll be sure to pass along your kind words to him.

Thank you for taking the time to share your positive experience with us. We appreciate your support and look forward to seeing you again at Joanne Hairdressing Poole.

Best regards,

The team at Joanne Hairdressing Poole