Joanne Hairdressing Poole

10-11 Neighbourhood Centre, , Culliford Crescent, Poole, Dorset, BH17 9DW

About us

Welcome to our warm and luxurious 5 star salon in Canford Heath, Poole. Voted the best salon in BCP 2024!
We've got a great team of stylists who will give you the highest level of technical and artistry services.
We will ensure that your salon experience is excellent and your hair is even better.

Read more...

Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 18.00
Friday 09:00 - 19:30
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
918 verified reviews
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Filter by rating

Excellent Brazilian keratin treatment

Anonymous
20th Nov 2024
5.0

Callum was very nice, efficient and he didn’t waste time, which is great. My hair looks smooth and silky

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Excellent

Sandra taylor
20th Nov 2024
Team Member: Mark
5.0

Good cut more then pleased thankyou mark always professional

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Haircut

Sara Millar
13th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always have a fab haircut from Vicky, she’s the best…. 🌈

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Highlights

Anonymous
8th Nov 2024
5.0

Lovely haircut and highlights I would definitely recommend

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Response from Joanne Hairdressing Poole

Dear valued customer,
Thank you for leaving us such a positive review! We are thrilled to hear that you were happy with your recent visit to our salon.
Our team at Joanne Hairdressing Poole strives to provide the best possible service for our clients, and we are glad to know that you had a lovely haircut and highlights.
Thank you for recommending us to others, we truly appreciate your support. We look forward to seeing you again soon.
Best regards,
The team at Joanne Hairdressing Poole

Couldn’t be happier

Bethany Wright
7th Nov 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really happy with my hair done by Callum, so grateful for squeezing me in so last minute! Thanks again!

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Response from Joanne Hairdressing Poole

Hi Bethany,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you were happy with your hair done by Callum. Our team is always dedicated to providing the best service, even at last minute requests. We're glad we were able to accommodate you.

Thank you again for choosing our salon and we hope to see you again soon!

Warmly,
The team at Joanne Hairdressing Poole

Cut & Blowdry

Anonymous
5th Nov 2024
5.0

I visited Vicky at Joanne’s salon Canford Heath for the first time Saturday for a cut & blow dry
And was really pleased with the service I received Vicky took time to make sure exactly the style I wanted
And can’t be more pleased with the lovely cut and blow dry I went home with it was perfect
Definitely be returning

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Response from Joanne Hairdressing Poole

Hi there,

Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your visit with Vicky at our salon in Canford Heath. Our team takes pride in providing excellent services and we're glad to hear that Vicky was able to give you the style you wanted.

It's great to know that you left our salon feeling satisfied with your cut and blow dry. We appreciate your support and look forward to welcoming you back in the future. Thank you again for choosing to visit our salon.

Best regards,

The team at Joanne Hairdressing Poole

Haircut

Carrie Clark
31st Oct 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Marcia cut my 16 year old daughter’s hair. She shaped it and gave her a restyle which she absolutely loves. It looks great- thanks so much

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Response from Joanne Hairdressing Poole

Dear Carrie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that your daughter had a great experience with Marcia and loves her new hairstyle. Our team at Joanne Hairdressing Poole is dedicated to providing personalized and quality services to all our clients.

We are delighted that we were able to give your daughter a stylish and satisfying restyle. It's always a joy to see our customers happy with their new look. We will certainly pass your kind words onto Marcia. We appreciate your feedback, as it helps us to continue providing excellent services to our clients.

Once again, thank you for choosing our salon! We look forward to welcoming you and your daughter back in the near future.

Best, The team at Joanne Hairdressing Poole

Great service

Elaine Wescombe
30th Oct 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

I have been coming here for a few years now and have got to know the staff and find them very friendly and helpful with suggestions, and Chrissy listens to my requirements and does an excellent job. Iove the loyalty card which gave me a free treatment after my colour today.

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Response from Joanne Hairdressing Poole

Hi Elaine,

Thank you so much for taking the time to leave us a review! We truly value your loyal support over the years and are delighted to hear that you have had positive experiences with our team. Chrissy will be thrilled to hear that you are happy with her services - she always strives to listen and meet the needs of our clients.

We're glad you enjoyed your free treatment with our loyalty card - it's our little way of saying thank you for choosing our salon.

We look forward to seeing you again soon!

The team at Joanne Hairdressing Poole

My hair.

Isobel Roberts
30th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As usual my hair was done the way I wanted by Mark.

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Response from Joanne Hairdressing Poole

Hi Isobel,

Thank you so much for your lovely review! We are thrilled to hear that Mark was able to give you the perfect hairdo once again.

We strive to always listen to our clients' wishes and it's wonderful to know that Mark was able to fulfill yours. We will make sure to pass along your kind words to him.

If there is anything else we can do for you in the future, please do not hesitate to let us know. We are always happy to have you at our salon.

Best regards,

The team at Joanne Hairdressing Poole

Mixed

Anon
27th Oct 2024
2.5

6/10 for the haircut. 2/10 for the experience. Stylist was very young and asked inappropriate questions of an older person. Made to feel very inadequate and came away feeling quite upset. The haircut itself was reasonable but would not return or recommend.

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Response from Joanne Hairdressing Poole

Dear Anon,

Thank you for taking the time to leave us a review. We are sorry to hear that your experience at our salon was not up to your expectations. As a team, we always strive to provide excellent service to our clients regardless of age.

We apologize if our stylist made you feel uncomfortable. We will definitely address this with our team to ensure that we create a welcoming and inclusive environment for everyone. We are glad to hear that you were satisfied with the haircut itself.

We hope that you will give us another chance to make things right. We would love to have you back at our salon and provide you with a better experience. Thank you again for your feedback.

Best regards,
Joanne Hairdressing Poole Team

Simply fabulous!

Vikki
26th Oct 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

I never leave Joanne’s disappointed! Marcia always knows exactly what to do, even when I’m all out of ideas for something new. Thank you so much for squeezing me in today as well!

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Response from Joanne Hairdressing Poole

Hi Vikki, thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you are always happy with your experiences at our salon. Marcia is an incredibly talented stylist and we are lucky to have her on our team. We are glad we could accommodate you today and give you a new hairstyle that you love. We can't wait to see you again for your next appointment.
All the best,
The team at Joanne Hairdressing Poole

Excellent

Paul Bailey
24th Oct 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Always friendly and chatty
Great haircut

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Response from Joanne Hairdressing Poole

Hi Paul,

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your visit to our salon and that our team was friendly and chatty. We pride ourselves on creating a welcoming and comfortable atmosphere for our clients.

We are also happy to hear that you loved your haircut! Our team always strives to provide top-quality services for our clients. We appreciate your kind words and hope to see you again soon!

Best,

The team at Joanne Hairdressing Poole

Colour Refresh

Clare Robbins
19th Oct 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Another lovely appointment with Chrissie. Colour refresh, trim and blow dry. So pleased with the results as always. Chrissie is marvellous and I always come away happy and feeling pampered. Thank you. 🥰

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Response from Joanne Hairdressing Poole

Hi Clare,

We are so happy to hear that you had another great appointment with Chrissie! We truly appreciate your kind words about her skills and the results she consistently delivers. We strive to make each client feel pampered and leaving happy, so it's wonderful to know that we've achieved that for you.

Thank you for taking the time to share your experience. It means a lot to us. We can't wait to welcome you back for your next hair appointment.

Best regards,
The team at Joanne Hairdressing Poole

Colour

Kelly Orchard
19th Oct 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was amazing and sorted my colour issue out no problem… highly recommended 😊

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Response from Joanne Hairdressing Poole

Hey Kelly,

Thank you so much for your kind review! We're thrilled to hear that Callum was able to sort out your color issue to your satisfaction. We take pride in providing high quality services and it's always nice to hear when we've succeeded.

We hope to see you again soon and thank you once again for your recommendation! 😊

Best,
The Team at Joanne Hairdressing Poole

Cut and blow dry

Maggie Gibbs
16th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Joanne Hairdressing Poole

Dear Maggie,
We're thrilled to hear that you had an excellent experience at our salon! We strive to provide the best service possible to all of our clients. Thank you for taking the time to leave us such a lovely review. We hope to see you again soon for another great visit.
Best regards,
The team at Joanne Hairdressing Poole

Hair cut

Barbara Foulger
15th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark recently restyled my hair. I was very pleased with the result, and in subsequent appointments he has maintained the style in a very pleasing way.

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Response from Joanne Hairdressing Poole

Hi Barbara, we are thrilled to hear that you had a great experience with Mark during your recent visit to our salon. Our team at Joanne Hairdressing Poole takes pride in providing our clients with top-notch service and we are happy to hear that Mark was able to deliver a satisfying result for you. We are glad that he was able to maintain your style in subsequent appointments. We appreciate your kind words and we hope to see you again for your next hair appointment. Until then, take care!
Warm regards,
The Joanne Hairdressing Poole team.

Hair cut

Barbara Foulger
15th Oct 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark recently restyled my hair. I was very pleased with the result, and in subsequent appointments he has maintained the style in a very pleasing way.

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Great haircut

Alison Tulk
14th Oct 2024
Team Member: Callum
5.0

Greet haircut very professional, definitely will be back.

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Response from Joanne Hairdressing Poole

Hi Alison,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a great haircut and found our services to be professional. We're always happy to have satisfied clients like you, and we look forward to welcoming you back again in the future.

If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

Best wishes from the team at Joanne Hairdressing Poole

Joanne’s Hairdressers

Anita Moorse
11th Oct 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

As always it’s a very relaxing experience coming to see Katherine as she knows exactly how I like my hair cut

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Response from Joanne Hairdressing Poole

Hi Anita! Thank you so much for taking the time to leave a review about your experience at our salon. We really appreciate it! We're so glad to hear that you always have a relaxing time with Katherine. Our team strives to make sure all of our clients feel at ease and comfortable during their visits. We're also happy to know that Katherine knows just the right way to cut your hair. We hope to see you again soon for another relaxing visit. Take care,
the team at Joanne Hairdressing Poole.

Fantastic cut !

Wendy
11th Oct 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Another fantastic cut by Katherine...sooo pleased 😊

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Response from Joanne Hairdressing Poole

Hi Wendy,

Thank you for sharing your experience with Katherine at our salon. We are delighted to hear that you are pleased with your haircut! Katherine is a talented stylist and we are lucky to have her on our team.

We are glad that we were able to provide you with another fantastic cut and we hope to see you again soon. If there is anything else we can do for you, please don't hesitate to let us know.

Warmly,
The Team at Joanne Hairdressing Poole

Friendly atmosphere

Yvonne Harvey
11th Oct 2024
Team Member: Chrissie
4.5
Appointment verified by SaloniQ Software

Lovely stylist and very helpful, made me feel very comfortable.

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Response from Joanne Hairdressing Poole

Hi Yvonne,
Thank you so much for taking the time to leave us a review! We're happy to hear that you had a great experience with our stylist. Making our clients feel comfortable is always a top priority for us.
We appreciate your kind words and hope to see you again soon.
All the best from the team at Joanne Hairdressing Poole

Mr

Patrick Mciver
10th Oct 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Great haircut from Catherine as always.
A wonderful salon with such friendly staff on telephone and face to face. Highly recommend. Patrick

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Response from Joanne Hairdressing Poole

Hi Patrick!

Thank you so much for your kind words about our salon and our team member, Catherine. We are thrilled to hear that you had a great experience with us and that you are happy with your haircut.

We take pride in providing a friendly and welcoming atmosphere for all of our clients, whether it's during a phone call or in-person. We truly appreciate your recommendation and look forward to seeing you again soon.

Take care,

The team at Joanne Hairdressing Poole

Blow dry

Eve Salem
9th Oct 2024
Team Member: Callum
4.5
Appointment verified by SaloniQ Software

Was made to feel at ease x Callum was kind and nothing was too much trouble ie shampooing my pink in my hair also was offered a great coffee

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Response from Joanne Hairdressing Poole

Hi Eve,

Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience at our salon and that Callum made you feel at ease. We pride ourselves on providing exceptional service and going above and beyond for our clients.

We are glad you enjoyed our coffee and that you were happy with your hair, including the pink shampoo. We hope to see you again soon for your next appointment.

Best,
The Team at Joanne Hairdressing Poole

Happy Result

Joy Stevens
7th Oct 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was very chatty and knowledgeable to what I wanted to happen to my hair I was very pleased with the result

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Response from Joanne Hairdressing Poole

Hi Joy! We are delighted to hear that Callum was able to create the perfect look for you and that you were pleased with the result. We appreciate your kind words about his friendly and knowledgeable service. Thank you for taking the time to leave us a review. We hope to see you again soon at Joanne Hairdressing! Best, The Team at Joanne Hairdressing Poole

Amazing as always

Debbie Dymond
4th Oct 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Another fantastic experience today with Callum .brilliant cut always leave feeling uplifted and happy .wouldn't go anywhere else ThankyouCallum xxx

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Response from Joanne Hairdressing Poole

Hi Debbie, thanks so much for taking the time to leave such a lovely review! We're thrilled to hear that you had another fantastic experience with Callum and that you always leave our salon feeling uplifted and happy. It's our goal to provide excellent service and we're so glad that you wouldn't go anywhere else. Thanks again and we can't wait to see you at your next appointment with us. Take care!
-The team at Joanne Hairdressing Poole

All the staff are so polite and friendly

Anonymous
3rd Oct 2024
5.0

Excellent as usual

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Response from Joanne Hairdressing Poole

Hi there!

We're so glad to hear that you had an excellent experience at our salon. Thank you for taking the time to leave us a review.

Our team works hard to ensure that every visit is a great one, and we're happy to know that we're meeting your expectations.

We can't wait to have you back in our chairs for your next appointment. If there's anything else we can do to make your experience even more amazing, please let us know.

Take care and see you soon!
The team at Joanne Hairdressing Poole

Pamper time

Mary Griffin
1st Oct 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui managed to fit me into her busy schedule after Alison became poorly. Always lovely to visit Joanne's. This time it was just for a cut but it's 'me' time. Thank you Jacqui.

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Response from Joanne Hairdressing Poole

Hi Mary,

We are so happy to hear that you had a lovely time at our salon, thank you for your constant support! Jacqui is a fantastic stylist and she always goes above and beyond to make our clients feel special. We are glad we were able to accommodate you in our busy schedule and provide you with the 'me' time you needed. We hope you left the salon feeling refreshed and satisfied with your cut. Thank you for choosing us and we look forward to seeing you again soon!

All the best,

The team at Joanne Hairdressing Poole

Lovely Hairdresser

Natalia Davies
30th Sep 2024
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Mia was truly wonderful and did absolute wonders on my hair. She was so kind and very attentive

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Response from Joanne Hairdressing Poole

Hi Natalia Davies,

We are delighted to hear that you had a great experience at our salon. Thank you for leaving such a positive review. It means a lot to us!

We are so glad to hear that Mia did a wonderful job on your hair and provided attentive service. We will make sure to pass along your kind words to her.

Thank you for choosing our salon for your hairdressing needs. We look forward to seeing you again soon.

many thanks always
The team at Joanne Hairdressing Poole.

Just Perfect

Sandra Mackin
19th Sep 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

I absolutely love coming into the salon to get my hair done. There is always a friendly reception and you're made to feel at ease and comfortable. I love the way Marcia knows her clients, she understands their concerns about their hair and is always on hand to offer advice. I always leave the salon feeling I've had a lovely pampering session and some special "ME" time.

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Response from Joanne Hairdressing Poole

Hi Sandra,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you love coming to our salon for your hair appointments.

Our team takes great pride in providing a warm and welcoming atmosphere, and we are happy to know that you feel at ease and comfortable during your visits.
We will be sure to pass on your kind words to Marcia for her outstanding service and understanding of your hair concerns.

We strive to make each visit feel like a pampering session for our clients, and we are glad you leave feeling refreshed and rejuvenated. Thank you once again for sharing your experience with us.

thank you
The team at Joanne Hairdressing Poole

Curls

Jan
17th Sep 2024
Team Member: Katherine
5.0

Loved the curls done with the straighteners

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Response from Joanne Hairdressing Poole

Hi Jan,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you loved the curls done with the straighteners. It's always great to know that our clients are happy with their results.

Our team works hard to ensure that all of our clients leave feeling confident and beautiful. We are so glad that we were able to achieve that for you. Thank you again for the feedback and for choosing us for your hairdressing needs.

We can't wait to see you again soon!

Best,
The team at Joanne Hairdressing Poole

Professional /Caring

Penny Bartlett
14th Sep 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

My first time at Joannes so was apprehensive but I needn't have been. Mark was very caring & determined to create the style & colour that I had in mind. Great salon & impressed that the staff were working as a team. Nice atmosphere.

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Response from Joanne Hairdressing Poole

Hi Penny,

We are so happy to hear that your first experience at our salon was a positive one. Mark is truly dedicated to creating the perfect style and color for each of our clients, and we are glad he was able to achieve your desired look.

Here at Joanne Hairdressing Poole, we value teamwork and it's wonderful to hear that it was evident during your visit. We believe it creates a more enjoyable and comfortable atmosphere for our clients.

Thank you for taking the time to share your feedback with us. We hope to see you again soon for another great salon experience.

Best wishes,
The team at Joanne Hairdressing Poole

Twice she has not listened

anon
7th Sep 2024
2.0

I have visited in the past and have been happy with the service. However, the last two times I have been served by the same stylist and both times she did not adhere to my request to the length of my hair. Instead she has cut my hair to her own interpretation to what it should look like, and not to what I wanted. Perhaps I should have said something at the time, but I do not like in person confrontation.

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Response from Joanne Hairdressing Poole

Dear anon,

Thank you for taking the time to share your experience at our salon. We are glad to hear that you have been happy with our service in the past. However, we are sorry to hear that your recent visits with the same stylist did not meet your expectations. We want to ensure that every client leaves our salon feeling satisfied.

We apologise for any miscommunication regarding the length of your hair. We understand that it can be uncomfortable to address such concerns in person. We encourage you to please if you feel uncomfortable to show a picture or hand gesture the length you require to ensure in the future if our services do meet your desired outcome. Your feedback is valuable to us, and we always strive to improve and provide the best service for our clients.

We hope to have the opportunity to make it up to you in the future and restore your trust in our salon. Thank you again for bringing this to our attention.

Best regards,
The team at Joanne Hairdressing Poole

Mr

Anonymous
6th Sep 2024
5.0

Great cut

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Response from Joanne Hairdressing Poole

Hi there!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great cut at our salon. It means the world to us that you enjoyed your experience with us.

Our team at Joanne Hairdressing Poole always strives to provide the best service and a great cut for our customers, and we are glad to know that we have achieved that with you.

We really appreciate your support and we cannot wait to see you again in the future!

Best regards,

The team at Joanne Hairdressing Poole

Loved it a lot!!

Chloe Blackmore
5th Sep 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Initially I went in for a balayage as I wasn’t too sure what I wanted or knew what to do with my hair as I hadn’t had it done for nearly over a year but thankfully Chrissie knew the best thing for me! She was so helpful and was able to explain what she was doing and she didn’t make the appointment feel awkward at all. She was able to keep a conversation flowing and was able to not make me feel awkward throughout my appointment. Thank you chrissie!!!

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Response from Joanne Hairdressing Poole

Hi Chloe,

We are thrilled to hear that your visit to our salon was a success! Thank you for choosing us for your hair needs and for taking the time to write this lovely review.

We are delighted to hear that our stylist Chrissie was able to provide you with the perfect balayage and make your appointment a comfortable and enjoyable one. We appreciate your kind words about her expertise and friendly demeanor.

We always strive to create a welcoming and relaxed atmosphere for all of our clients, and it means a lot to us that you felt at ease during your visit.

Thank you again for your support, and we look forward to seeing you again soon.

Best regards,

The team at Joanne Hairdressing Poole

Haircut and blowdry

Teresa Sephton
3rd Sep 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Very pleased with cut and blowdry excellent job

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Response from Joanne Hairdressing Poole

Dear Teresa,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were pleased with the cut and blowdry you received at our salon. Our team works hard to ensure that all of our clients leave feeling happy and confident with their hair.

We truly appreciate your feedback and look forward to seeing you again in the future. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Take care and have a wonderful day!

The team at Joanne Hairdressing Poole

Great friendly service

Louanna Lane
2nd Sep 2024
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

I booked an appointment today for my daughters to get their haircut before returning to school. Both Mia and Callum were fantastic, asking me and my daughters what they wanted and gave them a real salon experience. My girls always look forward to going to get their haircut as they have they have always been treated really well. Mia also managed to fit me in for a consultation and patch test afterwards to set up my first appointment. She was very informative and helped me decide the way to go with my colour and booked my appointment.

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Response from Joanne Hairdressing Poole

Dear Louanna Lane,

Thank you so much for taking the time to leave us a lovely review. We are thrilled to hear that Mia and Callum provided your daughters with a fantastic haircut experience. At Joanne Hairdressing Poole, it is always our priority to make sure our clients feel comfortable and satisfied during their visit.

We are glad that your daughters always look forward to their haircuts with us and it's wonderful to hear that they have always been treated well. We are also happy to hear that Mia was able to assist you with a consultation and patch test for your upcoming appointment.
We look forward to seeing you soon .

Thank you again for choosing Joanne Hairdressing Poole and we look forward to seeing you and your daughters again soon.

Best regards,

The team at Joanne Hairdressing Poole

Wash & blow dry

Lavinia Samways
31st Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very friendly but professional, always does a great job!

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Response from Joanne Hairdressing Poole

Hello Lavinia,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you appreciate our friendly yet professional approach and that we always do a great job for you.

We take great pride in providing excellent service and creating a welcoming atmosphere for all of our clients. It's wonderful to know that we have met your expectations.

We look forward to seeing you again soon and providing you with another great experience at our salon.

Warmly,

The Team at Joanne Hairdressing Poole

Amazing experience

Dominika Gasior
30th Aug 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Lovely stylist amazing job

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Response from Joanne Hairdressing Poole

Hi Dominika,

Thank you for leaving us a review! We're happy to hear that you had a great experience at our salon. Your kind words mean a lot to us and we're glad that our stylist did an amazing job for you.

We hope to see you again soon!

Best regards,
The team at Joanne Hairdressing Poole

Excellent friendly service

Gemma Mawer
28th Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Another lovely appointment. Thank you Callum

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Response from Joanne Hairdressing Poole

Hi Gemma,
thank you so much for taking the time to leave us this kind review. We are thrilled to hear that you had another lovely appointment with Callum. Our team at Joanne Hairdressing Poole always strives to provide great service to our valued clients like you. We look forward to seeing you again soon! Team at Joanne Hairdressing Poole.

Highlights redone

June Brown
28th Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Arrived for the highlights and well needed cut . Acknowledged once entered into salon with friendly greeting All staff busily working away . Very small wait of 5 mins then coat taken and sat at chair for highlights to be started . Usual cup of tea and mags to read till hair was done enough to be now washed and foils removed ( sorry didn’t get lady who washed it but oh how that head massage relaxes you after the conditioner goes on . Then back to chair for cutting and blow drying and a bit of hair straighteners to help give it a boost . All in all well worth every pound fill back to normal and tidy again . 110% to all staff who work at Joanne’s and make us customers feel individually happy . And a thank you to mark for as usual letting me walk out glowing and happy with hair .

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Response from Joanne Hairdressing Poole

Dear June,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a positive experience with us and were pleased with your highlights and cut.

Our team strives to make every client feel welcome and relaxed from the moment they step into our salon. We are glad that you felt acknowledged and received a friendly greeting.

It's great to hear that you enjoyed our refreshments and magazines while your hair was being attended to. We take pride in our hair washing and conditioning experience, and we are glad that our head massage helped you relax.

Thank you for acknowledging our hardworking staff and for mentioning Mark specifically. We will make sure to pass on your kind words to him.

We look forward to seeing you again soon and making sure your hair stays glowing and happy!

Best regards,
The Joanne Hairdressing Poole team.

Regrowth roots

Havard
27th Aug 2024
Team Member: Chrissie
4.5
Appointment verified by SaloniQ Software

First class treated extremely well from start to finish. Very professional.
Thank you

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Response from Joanne Hairdressing Poole

Dear Havard,

Thank you for taking the time to leave such a positive review about your experience at our salon. We are delighted to hear that you felt treated with first class service and that our team was able to provide a professional experience from start to finish.

We strive to provide the best possible service to all of our valued clients and we are happy to know that we have met your expectations. Thank you again for choosing our salon and we look forward to pampering you again in the future.

Best regards,
The team at Joanne Hairdressing Poole

Good cut

Sandra Blainey
25th Aug 2024
Team Member: Chrissie
4.5
Appointment verified by SaloniQ Software

A very good haircut as always. Shorter than I asked, and not really like the photo, but it's a very good cut and will be fine in a few weeks.

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Response from Joanne Hairdressing Poole

Dear Sandra,

Thank you for taking the time to leave us a review. We're glad to hear that you were happy with your recent haircut at our salon. It's always a pleasure to have you as our client.

We apologize if the final result was shorter than you had anticipated and not exactly like the photo. We always strive to meet our clients' expectations and create a great experience for them. However, we understand that hair can have a mind of its own sometimes and we're confident that in a few weeks, your haircut will have settled in nicely and you'll love it even more.

Once again, thank you for your support and we look forward to seeing you again soon.

Best wishes,
The team at Joanne Hairdressing Poole

Dry cut

Daniel swann
24th Aug 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui is brilliant. She always does my hair. How I want it. Every time I go to her the style gets to how I use to have.

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Response from Joanne Hairdressing Poole

Hi Daniel,

Thank you for taking the time to leave such a lovely review! We are happy to hear that Jacqui always gets your hair just the way you like it. We pride ourselves on providing top-notch service to our clients and we're glad it reflects on your visits with us.

We value your loyalty and are committed to maintaining your preferred style each time you come to our salon. Thank you for choosing us and we look forward to seeing you again soon!

Warmly,
The team at Joanne Hairdressing Poole

Great result as always

Christine Dell
23rd Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I always feel confident and relaxed with Callum. He is such a nice young man and a great stylist. It’s a bit pricey but the result is well worth it. Wasn’t advices about colour services as I was having my usual colour put on

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Response from Joanne Hairdressing Poole

Hi Christine,

Thank you so much for taking the time to leave a review for Callum at our salon. We're so glad to hear that you feel confident and relaxed with him and that you are happy with the results of your services.

We always strive to provide high-quality services and we're thrilled that you enjoyed your experience with Callum as your stylist. We apologize that you were not advised about our colour services and we will make sure to communicate this with our team for future reference.

Thank you again for your support and feedback. We look forward to seeing you again soon!

Warm regards,

The team at Joanne Hairdressing Poole

5 week hair cut!

Anne Phelps
22nd Aug 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Visited the salon for my 5 week hair cut with Marcia. Always a pleasure to go in and see everyone! A lovely cut as always 🙂 I work with the public and nearly every day no kidding I get asked where I get my hair done. Nice for me & great advertisement for the salon! 😉

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Response from Joanne Hairdressing Poole

Hi Anne,
thank you so much for taking the time to leave us such a kind review!
We are thrilled to hear that you always have a pleasant experience when visiting us.
Marcia will be delighted to know that you loved your haircut. We also appreciate you sharing our salon with those around you, it truly means a lot to us. We hope to continue providing you with top-notch hair services.
See you soon!
With warmest regards from the team at Joanne Hairdressing Poole.

Tint

Janet Knight
22nd Aug 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Excellent welcome, hair colour & friendly staff as always

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Response from Joanne Hairdressing Poole

Hi Janet,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with our friendly staff and hair colour! We always strive to provide the best service to our clients.

We truly appreciate your loyalty and look forward to welcoming you back to our salon. Your satisfaction means the world to us.

Thank you again for your support and kind words.

Best regards,

The Team at Joanne Hairdressing Poole

Child’s haircut

Annabelle James
21st Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Great cut for daughter - trim with layers. She’s very happy with it.

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Response from Joanne Hairdressing Poole

Hi Annabelle,

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that your daughter had a great experience and is happy with her new cut. Our team always strives to provide the best services to our clients and your feedback means a lot to us.

We hope to see you and your daughter again soon for another visit. Have a great day!

Best,
The Joanne Hairdressing Poole team

Hair cut

Sandra Taylor
21st Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Excellent as always very professional girl who washed my hair Excellent

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Response from Joanne Hairdressing Poole

Hi Sandra,

Thank you so much for your kind words and for taking the time to leave us a review! We're so happy to hear that you had an excellent experience with our team member who washed your hair. We pride ourselves on providing professional and top-quality service to all of our clients.

We look forward to seeing you again soon at our salon.

Warmly,
The team at Joanne Hairdressing Poole

Cut

Micheal Penney
20th Aug 2024
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

As ever with Mark excellent!

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Response from Joanne Hairdressing Poole

Dear Michael,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled that Mark provided you with an excellent experience at our salon.

We take great pride in delivering high-quality services, so it's wonderful to hear that you were satisfied with your visit. Mark is a fantastic member of our team and we will be sure to pass on your kind words to him.

We look forward to seeing you again soon at Joanne Hairdressing Poole.

Take care,

The team at Joanne Hairdressing Poole

Wet cut

Kate Norman
16th Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum is so good at listening to what you want and making sense of it, I have been going to Joanne's for over 30 years, always looked after and a really friendly salon. Thank you Callum for my cut today and suggestions for possible future styles.

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Response from Joanne Hairdressing Poole

Hi Kate,
Thank you for your lovely review! We are so happy to hear that Callum gave you an enjoyable and satisfying experience at our salon. We always strive to listen to our clients and make sure they leave feeling happy and confident with their new look. We are also glad to hear that you have been a loyal customer at our salon for over 30 years. It means a lot to us to have such loyal and satisfied clients. We will definitely pass on your compliments to Callum and we hope to see you again soon.
Best wishes,
The team at Joanne Hairdressing Poole