TONI&GUY Poole

Dolphin Shopping Centre, 27 Kingland Cres, Poole, Dorset, BH15 1TA

About us

TONI&GUY Poole opened in 2002. A passionate and innovative team, we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team to update their knowledge of up and coming trends, whilst providing up to date styles to their clientele. Our creative technical team boast a wealth of experience and our Technical Director holds the prestigious L’Oreal Colour Specialist Degree qualification.

Here at TONI&GUY Poole we pride ourselves on a friendly and professional service throughout your salon experience. And our strong team of passionate stylists and technicians we will ensure your visit is the ultimate salon experience.

Our excellent team of highly skilled Stylists and Technicians stand strong with their creativity, talent and enthusiasm that shines through to the client; providing them with great looking, wearable hairstyles that makes every client as individual as you can get.

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Opening hours

Monday 9am-17.40pm
Tuesday 9am-17.40pm
Wednesday 9am-17.40pm
Thursday 10.20am-19.00pm
Friday 9.40am-18.20pm
Saturday 9am-16.20pm
Sunday CLOSED

Reviews

4.87
617 verified reviews
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Last week's appointment

Sandi Sowter
22nd Sep 2021
5.0

Dawn is an amazing stylist. My cut and blow dry was perfect, Dawn always assesses your hair and listens to what you say. Lovely environment, clean and welcoming. Staff are always helpful and friendly. Great job, thanks Dawn.

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Great experience

Charlotte
1st May 2021
5.0

My hair was in an awful state this morning before seeing Louise. It was so dry and damaged having not been to the hairdressers since July 2020. She did an amazing job with my hair. It now feels (and looks) so much healthier.

I am so grateful to Louise and for her advice on the best shampoo and conditioner to use. I’m already excited about going back in a couple of months

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1st Class Experience

Jordan Brougham
12th Dec 2020
5.0
Appointment verified by Zenoti

Amazing staff provide such a warning welcome and nothing is too much trouble always offer a drink and a biscuit feels like a 1st class service every time always look forward to my hair cut and feeling a new person when I leave the salon.

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Cut and Dry

Sarah
11th Dec 2020
5.0
Appointment verified by Zenoti

Lovely, friendly hair stylist who took her time to understand what I wanted and made suggestions as to what would work better. Highly recommend.

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A fantastic cut by a really lovely team

Holly
11th Dec 2020
5.0
Appointment verified by Zenoti

For someone who hates having her hair cut, T&G Poole is an absolute god-send! The team are all so friendly, actually listen to what you want and are exceptionally skilled at cutting hair (which, after all, is what you're really there for). The minute you walk in the door, you're made to feel completely at home and offered a drink (with additional festive treat at this time of year). I only get my hair cut 3 times a year, but somehow they remember how I like it and even what's going on in my life! They are honestly one of the loveliest teams, despite a few recent changes, and I don't think I will ever go anywhere else now. Can't recommend them highly enough.

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Thank you

Georgia Clayton
10th Dec 2020
5.0
Appointment verified by Zenoti

So well organise and efficient. Super hair cut st short notice via cancellation list system. Much appreciated. Managed the salon so we with PPE but still a nice salon experience.

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BEST HAIRCUT EXPERIENCE EVER!

Gemma
5th Dec 2020
5.0
Appointment verified by Zenoti

I have never been to a Toni and Guy before but I wont go anywhere else ever again! The whole experience was fantastic. Staff were very professional but lovely and friendly. Extremely helpful when explaining everything and offering advice. My hair has never looked or felt so healthy and I feel like I've been well and truly looked after. I wish my hair needed cutting more often just so I could enjoy the experience more often. Honestly cannot thank the staff enough.

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Always friendly, always helpful, always a good cut

Rick Thornton
5th Dec 2020
5.0
Appointment verified by Zenoti

This is somewhere you feel like you’re being taken care of. The staff treat you like a friend, they listen to what you want and advise when something might work differently. Nicely managed and always a great cut.

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Fab colour

Jan Whittaker
9th Nov 2020
Team Member: Jayne
4.5
Appointment verified by SALONGENIUS Software

Jayne knows just the right colours to make my hair look good. Thank you Jayne

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Response from TONI&GUY Poole

And thank you Jan for your lovely review

Cut & Blowdry

Anonymous
29th Oct 2020
4.5

The staff were really friendly and accommodating from the moment I set foot in the salon. Danni was lovely and really friendly, she did a great job with styling my hair after a year of not having a haircut.

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Response from TONI&GUY Poole

THANK YOU FOR YOUR LOVELY REVIEW

Amazing

Anonymous
29th Oct 2020
5.0

Danni was amazing and did a great cut, thank you so much!

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Response from TONI&GUY Poole

AND THANK YOU FOR YOUR LOVELY REVIEW

Long hair Cut

Hannah MURRAY
26th Oct 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

Great consultation. Excellent cut.

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Response from TONI&GUY Poole

Thank you for the lovely review

Very safe vjsit

Tina Coyne
23rd Oct 2020
Team Member: danni
4.0
Appointment verified by SALONGENIUS Software

Salon was kept clean and social distancing maintained
Danni listened to what I wanted and what I didn't and acted on it.

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Response from TONI&GUY Poole

thank you for your review

Thank youToni &Guy Poole!

Rachel
22nd Oct 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

Super, friendly , efficient staff.
Great job , happy with cut and blow dry- delivered by Danni.

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Response from TONI&GUY Poole

thank you so much rachel for your kind review

Mrs

Heidi
22nd Oct 2020
5.0

Very happy.

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Response from TONI&GUY Poole

thank you for choosing toni and guy poole and we are delighted you are happy

Love my new style!

Ellie
15th Oct 2020
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

I had my hair coloured by Jayne and styled by Charlie and I absolutely love it. The whole experience was fab and everyone in the salon is so friendly and chatty. Jayne is really good at checking in with everyone, customers and staff, and you just know you're in excellent hands. Charlie gave me some great styling tips too, tailored to my hair type. I was a bit apprehensive with all the ppe but they've got such a good system that you barely even notice the changes, yet you still feel safe. Just a lovely group of people in a great salon where they really care about their clients. Thanks!!

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Response from TONI&GUY Poole

AWWWWWW HOW LOVELY YOU HAVE MADE OUR DAY IT WAS A PLEASURE AND MAKES OUR JOB WORTH WHILE

Cut and blow dry

Anonymous
9th Oct 2020
5.0

Great

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Response from TONI&GUY Poole

Thank you for your review

Another fab haircut

Lynn
6th Oct 2020
5.0

Another fab experience with my Toni & guy family .. Danni did a wonderful job, thank you and the whole experience was very safe and very relaxed .. thank you Jane and Danni see you again soon

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Response from TONI&GUY Poole

Thank you for your lovely review

Another fab haircut

Anonymous
5th Oct 2020
5.0

Another fab haircut and the usual warm welcome from the Toni & guy family at Poole .. thank you Danni & Jane see you again soon. X

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Response from TONI&GUY Poole

Thank you for your lovely review

Another Brilliant experience

Lily
1st Oct 2020
5.0

Danni did a fantastic job had my hair cut by her twice now both times I’ve been very satisfied easy to talk to and understands I need to use my own shampoo and conditioner due to having a very sensitive scalp had several compliments already definitely walk out of the salon feeling a million dollars couldn’t be happier. Definitely recommend.

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Response from TONI&GUY Poole

Thank you for your lovely review

Post visit

Anonymous
1st Oct 2020
Team Member: danni
5.0

Loved my haircut today, got exactly what I asked for. Thank you Danni for your time . See you soon

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Response from TONI&GUY Poole

Thank you for your lovely review

Great!

Shannon
29th Sep 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Really friendly staff and love how my hair looks now! Felt very safe with the current conditions and would definitely go back in the future.

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Response from TONI&GUY Poole

Thank you for your lovely review

Haircut

Julie harvey
26th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

On lock down shaved hair on a number 6 , and Charlie gave me a a nice new style, feel so much better and happy to show it off thank you so much

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Response from TONI&GUY Poole

it was our pleasure and i think the short hair really suits you

Excellent....again

Julian
25th Sep 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

From the start Sophie was attentive, professional and careful to cut my hair exactly as I asked and as usual she did it very well! She is good company too. The Covid procedures are thorough and reassuring, and were meticulously carried out.

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Response from TONI&GUY Poole

Thank you for your lovely review

Fantastic service ax usual

Sarah Hughes
24th Sep 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Sophie is just the best. Always makes me feel relaxed and is an amazing hairdresser.

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Response from TONI&GUY Poole

Thank you for your lovely review

A great experience

Rita Burt
24th Sep 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

As usual a great cut from Sophie.Her attention to detail is commendable

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Response from TONI&GUY Poole

thank you for your lovely review

Hair magic!

Wendy McCracken-Godbold
23rd Sep 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Sophie did her magic again!! Friendly, professional & so good with my hair! She just knows!

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Response from TONI&GUY Poole

Thank you for your lovely review

My daughters wedding

Alison Holland
22nd Sep 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

I just wanted to say thank you to Danni for doing my hair on Saturday for my daughters wedding. I was so pleased. Danni did a wonderful job, it stayed in all day and so many people said how lovely it looked! Thank you again x

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Response from TONI&GUY Poole

thank you so much for your lovely review

Positive experience

Kerry Cade
19th Sep 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

My daughter Scarlett (11) had her hair cut by Danni today, due to Covid I wasn’t allowed in the salon with her and she would have to wear PPE supplied by the salon, this was all explained clearly when booking the appointment. Danni met us at the door and we discussed what Scarlett would like done, Scarlett was then confident enough to go it alone with mums credit card and hair the full salon experience lol!!
Thank you to Danni and all the staff who made Scarlett feel comfortable while on her own, she loves her new hair too!

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Response from TONI&GUY Poole

THANK YOU FOR YOUR POSITIVE FEED BACK

Cut and Blow Dry

Samantha Gibbs-Jones
18th Sep 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

I was still nervous about going into a salon with Covid-19 still around but I was welcomed at the front door and everything was explained with regards to PPE. Danni was brilliant from start to finish and very chatty throughout which helped put me at ease. Lovely salon, lovely staff.

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Response from TONI&GUY Poole

thank you for your lovely review

Great experience

Chantelle
17th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

I had my hair dyed for the first time today with Charlie. The whole experience was great and I absolutely love my colour!

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Response from TONI&GUY Poole

Thank you for your kind review

Always fantastic experience and service

Caroline Bowler
13th Sep 2020
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

Hair tint, always friendly and knowledgeable most of all very covid-19 safe with excellent procedures in place.
Loved my hair as always!

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Response from TONI&GUY Poole

bless you and thank you for your kind review

Very friendly staff safe environment

Susan and Annette
10th Sep 2020
Team Member: jess
5.0
Appointment verified by SALONGENIUS Software

Nice And friendly. Nice cut. Very pleased with my hairstyle. Cut it as I had asked. Will book her again

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Response from TONI&GUY Poole

Thank you for your kind review

Brilliant

Jan Hawkins-Kitson
9th Sep 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

Always go to Toni and Guy in Poole. Great bunch of people. Danni did my hair today for my wedding and it is absolutely beautiful. I cannot recommend them highly enough. All PPE and safety measures are perfect. My only regret is that I can't upload a photo of my hair which Danni kindly took for me, so that you could see what I mean. Thanks again everyone. See you again soon.

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Response from TONI&GUY Poole

hope the wedding went well and it was a pleasure to share your day

Cut & Blow Dry

Caroline
6th Sep 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Lovely job Sophie
Thank you for the time and care that you took.

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Response from TONI&GUY Poole

thank you for your nice review

Toni & Guy @ Poole

Tanya Neale
5th Sep 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

Absolutely love coming to see Danni to have my hair cut, she always cuts it just the way I ask & it always looks amazing when I leave the salon. Danni is easy to talk to & was a friendly face when at first I was unsure about having my hair cut once the salons reopened.

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Response from TONI&GUY Poole

thank you :)

Tony & Guy Poole

Sally House
4th Sep 2020
Team Member: Jayne
4.5

Thanks again for great colour rejuvenation and to Charlie for cut and drying. Relaxing experience with attention to detail Thanks

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Response from TONI&GUY Poole

and thank you sally for the lovely feed back

My cut & dry

Christina
4th Sep 2020
Team Member: Sophie
5.0

Always such a pleasure to see Sophie. Always smiling& always happy. Makes you feel at ease plus I love the way she cuts my hair. Thank you x

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Response from TONI&GUY Poole

thank you :)

Hairdo

Sue messer
3rd Sep 2020
Team Member: danni
5.0
Appointment verified by SALONGENIUS Software

Very positive experience.... friendly and attentive. Very happy with cut....

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Response from TONI&GUY Poole

thank you :)

Today's appointment

Sandi
2nd Sep 2020
Team Member: Dawn
5.0
Appointment verified by SALONGENIUS Software

Great cut and blow dry, friendly and professional as always. Thanks Dawn.

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Response from TONI&GUY Poole

thank you sandi

Excellent service

Sandra Poulton
2nd Sep 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Felt totally safe. Always fantastic service with 1st class staff

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Response from TONI&GUY Poole

thank you for your lovely review

Great haircut nice salon

Jacoba Gale
27th Aug 2020
Team Member: Dawn
5.0
Appointment verified by SALONGENIUS Software

As usual, another great haircut! Thank you Dawn! Always a nice experience to visit Toni & Guy in Poole. A very well run salon and at present they have all the safety measures down to a fine art.

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Response from TONI&GUY Poole

Thank you for your lovely review

Highly recommend, very friendly and clean.

Trudy Horne
25th Aug 2020
Team Member: Sophie
5.0

My first visit to Toni & Guy, post lockdown and sporting my own covid cut! Sophie was absolutely lovely and very kind about my diy hair cutting skills! I had a wash, cut & blow dry followed by a tonging and left looking and feeling amazing. Sophie was very attentive and the other staff were all lovely, hair wash (sorry cannot remember her name) was perfect and didn't touch my make up!. Love my new hair & will definitely be going back.

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Response from TONI&GUY Poole

Thank you for your lovely review

Lovely experience as a new customer

Susie
18th Aug 2020
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

I have just relocated to Poole, Jayne took time to talk to me about my hair and engaged with my concerns about trying someone new after having a regular who knows me back home. She offered advice and was happy to follow the same formula previously used back home. I left the salon feeling very happy and will definitely return. All the team made me feel very welcome to Poole.

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Response from TONI&GUY Poole

thank you so much for your very kind review it was a pleasure and we look forward to seeing you again :)

Still an enjoyable experience!

Katie
16th Aug 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

The atmosphere was very nice, calm and pleasant. Was expecting it to feel a bit odd, but wasn’t surprisingly. Staff were lovely, chatty and made it nice to come back and have my hair done again. Thanks!

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Response from TONI&GUY Poole

And thank you katie for your lovely review

First cut in 6 months

Jayne
14th Aug 2020
Team Member: Dawn
5.0
Appointment verified by SALONGENIUS Software

Great service as always. Dawn as fabulous as always - excellent advice on growing out colour as going to embrace the grey.

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Response from TONI&GUY Poole

thank you for your kind review

Cut and blow dry + mullet removal

Beck Mulholland
14th Aug 2020
Team Member: Dawn
5.0

An amazing job as usual from Dawn. Decided to let my hair be curly for the first time. Excellent cut and then she helped me with styling for myself at home. Always friendly fun staff and Dawn will be surely missed.

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Response from TONI&GUY Poole

we are so greatful for your review and yes we will miss her very much

Salon experience

Jo Chinsky
12th Aug 2020
Team Member: Dawn
5.0

Dawn was amazing as always!!
All the correct PPE was worn by staff and given to clients. Rules were being followed strictly and safely by all.
We were met at the door by Sophie and instructed to wait outside for Dawn to call son in.
Jayne was advising staff and clients near the front desk.
Very pleased with sons haircut as is he ?
10/10

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Response from TONI&GUY Poole

Thank you for your lovely review Jo

Mt great

Maria LOCKYER
11th Aug 2020
Team Member: Dawn
5.0
Appointment verified by SALONGENIUS Software

Had a great first experience in the Salon today. Staff we all polite and kind. Dawn was lovely and asked lots if questions about what I would like, what would suit etc. Cane away happy. Thank you

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Response from TONI&GUY Poole

Thank you for your great review :)

Fabulous

Jo
11th Aug 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Sophie and Jane did my hair today and it's turned out looking fabulous as always

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Response from TONI&GUY Poole

thank you Jo for your great review