TONI&GUY Poole

Dolphin Shopping Centre, 27 Kingland Cres, Poole, Dorset, BH15 1TA

About us

TONI&GUY Poole opened in 2002. A passionate and innovative team, we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team to update their knowledge of up and coming trends, whilst providing up to date styles to their clientele. Our creative technical team boast a wealth of experience and our Technical Director holds the prestigious L’Oreal Colour Specialist Degree qualification.

Here at TONI&GUY Poole we pride ourselves on a friendly and professional service throughout your salon experience. And our strong team of passionate stylists and technicians we will ensure your visit is the ultimate salon experience.

Our excellent team of highly skilled Stylists and Technicians stand strong with their creativity, talent and enthusiasm that shines through to the client; providing them with great looking, wearable hairstyles that makes every client as individual as you can get.

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Opening hours

Monday 9am-17.40pm
Tuesday 9am-17.40pm
Wednesday 9am-17.40pm
Thursday 10.20am-19.00pm
Friday 9.40am-18.20pm
Saturday 9am-16.20pm
Sunday CLOSED

Reviews

4.87
619 verified reviews
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Wonderful salon

Janet
16th Sep 2017
5.0

Such a brilliant salon. Always feel welcome and get such an amazing cut.

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Response from TONI&GUY Poole

Thank you Janet for your lovely review :)

Friendly team, good service

Nikki
15th Sep 2017
5.0

Always very pleased with experience here. Dawn is a fantastic asset to the team. Others in there are friendly too, never any pressure to buy additional products, but good advice given if you do want them

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Response from TONI&GUY Poole

Thank you Nikki for your lovely comments :)

Dawn

Sandi
14th Sep 2017
5.0

Dawn is an exceptional hairdresser and is always friendly creating a great atmosphere. Thank you Dawn.

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Response from TONI&GUY Poole

Thank you Sandi its always a pleasure to see you :)

Thanks

Angela Mansbridge
13th Sep 2017
5.0

Always a pleasure having my hair cut with Dawn.

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Response from TONI&GUY Poole

Thank you Angela for your lovely comments,Dawn will be very pleased :)

Highlights

Gail birkin
13th Sep 2017
5.0

Full head of highlights by Andy, looks amazing! Very pleased and had loads of compliments!

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Response from TONI&GUY Poole

Thank you Gail we will pass on your lovely comments to Andy :)

Not just a haircut it's an experience

Lukr
13th Sep 2017
5.0

A+

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Response from TONI&GUY Poole

Thank you lukr for your lovely review :)

Loving them

Anonymous
13th Sep 2017
5.0

As always service amazing from small four legged greeter to Dawns fabulous skill and understanding

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Colour refresh

Anonymous
11th Sep 2017
5.0

As always, I'm very pleased with my colour. Love visiting the Poole salon - staff are friendly, professional and attentive. I always enjoy the experience of having my hair done there.

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Best cut ever!

Adrienne
9th Sep 2017
5.0

I've had many haircuts over my life (I'm quite adventurous!) but never such a good one as that which Roxi gave me last time. It was sharp, funky, just what I wanted - and then I had a whole fortnight when I had no access to my straighteners or even a hairdryer. Horror! But even then it still looked great and totally on point. I couldn't be happier!

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Response from TONI&GUY Poole

Thank you Adrienne we will pass your lovely comments onto Roxi :)

Excellent

Debbie Meggs
7th Sep 2017
5.0

Dawns always spot on with advice and cutting. Always a good experience

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Response from TONI&GUY Poole

Thank you Debbie for your lovely comments :)

Fab and Sleek

Jackie Bonham
7th Sep 2017
5.0

Wonderful colour by the excellent Jane and supremely relaxing blow dry and straighten by the light-touched, heavenly-handed Roxie.

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Response from TONI&GUY Poole

Thank you Jackie for your lovely review :)

Great service with a smile

Anonymous
5th Sep 2017
5.0

Had colour done in the salon, always greeted with a friendly smile and feel like I'm treated as a valued customer. always offered a drink and feel like the service from first stepping in to leaving is excellent

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Great every time

Millie
4th Sep 2017
5.0

I've been coming to this salon for years and every time I do I am delighted with the results. You can trust these guys - they know what they're doing.

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Response from TONI&GUY Poole

Thank you Millie for your lovely review :)

Excellent T Section and hair cut

Heather Jones
3rd Sep 2017
5.0

Thank you Andy for excellent highlights and lowlights. Hubby thinks the colour is fab and that is quite a compliment from "the boss"!. Lots of nice compliments from people I have met today, so that is good. Well done Sophie. Great hair cut.

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Response from TONI&GUY Poole

Thank you Heather we are pleased the boss likes it!! :)

Fab as always

Anna
1st Sep 2017
4.0

Once again another lovely cut by Roxy - Oscar the dog is just too cute - lovely staff and great salon - I feel human again ??

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Response from TONI&GUY Poole

Thank you anna for your lovely review :)

Always fun

Dolores Jones
1st Sep 2017
5.0

Love having Jane and Dawn make me look human again and I always look forward to having a good laugh with them..

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Response from TONI&GUY Poole

Thank you Dolores for your lovely review :)

Excellent cut and colour

Michelle Spruce
1st Sep 2017
5.0

Roxy and Andy are completely wonderful and highly skilled! My hair is always safe in their hands all you have to do is sit back and enjoy

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Response from TONI&GUY Poole

Thank you Michelle we are glade you enjoy your experience every time and thank you for the great review :)

mrs

jo storey
29th Aug 2017
5.0

Fantastic cut,service,lovely people,Dawn superb hairdresser

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Response from TONI&GUY Poole

Thank you Jo for your lovely review :)

Another excellent relaxing visit!

Sara Roberts
26th Aug 2017
4.5

Wonderful, as ever, from start to finish. Friendly staff, perfect latte (I arrived early just to make sure I had time for one!), mega-relaxing wash and perfect cut by the lovely Dawn. Roll on the next one!

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Response from TONI&GUY Poole

Thank you Sara for your lovely review. We will pass on your comments to the team and Dawn :)

Hair colour and wedding hair advice

Anonymous
24th Aug 2017
5.0

Pleased to get roots done and plan with Andy next hair colour appointment pre a friends wedding.Deighted as always. Also as well as free fringe trim, Dawn took time to demonstrate some GHD curling on my hair.
Many Thanks

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Killer Blow Dry

Jackie Bonham
23rd Aug 2017
5.0

Vibrant root touch-up as ever by Jane followed by cut and smooth blow dry by Sophie.
#ConquersWorld ??

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Refresh and tint and haircut

Anonymous
21st Aug 2017
5.0

I have always been made to feel welcome staff are amazing. My thanks to Andy and Roxie as always they have done a great job on my hair . Thank you to all the staff at toni and guy poole ?

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Response from TONI&GUY Poole

Thank you to your lovely review we will pass on all your comments onto the team :)

Cut n blow dry with Dawn

Maggie Wilson
19th Aug 2017
5.0

Wouldn't go anywhere else to have my hair done! Always pleased with the result! Dawn is brilliant and I always get lots of compliments when she does my hair! Love the head massage you get when hair washed(thanks Molly)!

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Response from TONI&GUY Poole

Thank you Maggie for your lovely comments :)

Exceptional

Karen
14th Aug 2017
5.0

I was greeted as soon as I arrived even though I was at least 10 min early. After discussing my requirements my whole experience was relaxing and worthwhile. The result was amazing. Felt really pampered.

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Response from TONI&GUY Poole

Thank you Karen for your lovely review :)

Amazing personal service

Janet Cailes
14th Aug 2017
5.0

I love going here. It's a real treat and I feel the staff go way beyond the call of duty to make you feel welcome. Love my hair too!!

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Response from TONI&GUY Poole

Thank you Janet for such a lovely review. We will pass your lovely comments onto the team :)

Hair

Denise
10th Aug 2017
5.0

I am so pleased with my colour and finish, I was listened to and the result was better than expected.
Thanks see you in 6 weeks

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Response from TONI&GUY Poole

Thank you Denise we are so pleased your enjoyed your visit :)

Dawn

Anonymous
9th Aug 2017
5.0

As always great cut and blow dry by Dawn. Lovely personality and always provides a friendly and professional service. Thank you.

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Response from TONI&GUY Poole

Thank you for your lovely review we will pass this onto Dawn :)

Fabulous as always!

Charlotte
8th Aug 2017
5.0

I've been a regular at Poole and Jane and her team are always fabulous! The coffee is great too. I'm always pleased with my hair and get lots of compliments on it.

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Response from TONI&GUY Poole

Thank you Charlotte, We will pas your lovely comments onto the team :)

Excellent as always

Vicky Lewis
6th Aug 2017
5.0

Excellent service throughout my visit. Even short staff due to sickness, the remaining staff worked really hard to meet the needs of all the customers whilst creating a warm and friendly atmosphere. Highly recommend and will continue to regularly visit

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Response from TONI&GUY Poole

Thank you Vicky, That's so lovely thank you for being patient with us. We will pass on your lovely comments onto the whole team :)

Toni&Guy poole

Tracy Hurley
4th Aug 2017
5.0

Fabulous staff and excellent service

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Response from TONI&GUY Poole

Thank you Tracy we will pass your lovely comments onto all the team :)

Excellent as always

Debbie Meggs
3rd Aug 2017
5.0

Dawn is always top notch ???

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Response from TONI&GUY Poole

Thank you Debbie we will pass your lovely comments onto Dawn :)

Consistently wonderful!

Natalie Wood
3rd Aug 2017
5.0

As per usual, friendly, professional relaxing and a great haircut to boot! Thank you! Especially to Dawn and Chloe!

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Response from TONI&GUY Poole

Thank you Natalie, That's very kind of you to mention the girls we are pleased you enjoyed your experience :)

Granny's down time

Claire Murphy
3rd Aug 2017
5.0

As usual a gorgeous relaxing experience, from the moment I walk through the door to when I leave I am made to feel special.

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Response from TONI&GUY Poole

Thank you claire for your lovely review we are pleased :)

colour & cut.

Mary
30th Jul 2017
5.0

As always exceptional service & kind chitchat.

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Response from TONI&GUY Poole

Thank you Mary :)

colour & cut.

Mary
30th Jul 2017
5.0

As always exceptional service & kind chitchat.

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Response from TONI&GUY Poole

Thank you Mary :)

Amazing as always x

Maxine james
29th Jul 2017
5.0

Had a lovely visit to Toni and guy today. Was looked after. Jane did amazing hilights. Dawn haircut was Great as always x the girl( so sorry I forgot her name) who washed my hair and gave me the most amazing spa treatment x thankyou all xx

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Response from TONI&GUY Poole

Thank you Maxine we will pass all your lovely comments onto the team :)

Haircut

Joan Cawte
28th Jul 2017
5.0

Excellent service as always.l was really pleased with my new haircut.l felt like a new woman.

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Response from TONI&GUY Poole

Thank you Joan for your lovely review:)

Hair appointment

Carole singleton
27th Jul 2017
5.0

Always a good experience with Jayne and staff at the Poole salon.

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Response from TONI&GUY Poole

Thank you Carol for your lovely review. We will pass your comments onto the team:)

Toni and Guy Poole

Steve Briskham
27th Jul 2017
5.0

Excellent as usual love the place

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Response from TONI&GUY Poole

Thank you Steve, We will pass on your comments into the team :)

Awesome

Luke A
27th Jul 2017
5.0

As always - very professional and friendly.

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Response from TONI&GUY Poole

Thank you for your lovely review Luke we will pass your comments onto the team :)

Fresh summer style

Anonymous
20th Jul 2017
5.0

Very happy with my cut and blow dry. Arrived feeling a bit disravelled, left all neat and tidy!!

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Hair cut

Jane Burden
19th Jul 2017
5.0

Lovely welcome at the door very professional. Excellent treatment with a very helpful hairdresser resulting in a great hair cut. So pleased with the whole visit.

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Response from TONI&GUY Poole

Thank you Jane we will pas your lovely comments onto Sophie :)

Worth every penny

Anonymous
19th Jul 2017
5.0

I spent years trying to find a stylist and salon that made me feel comfortable and gave me the results I wanted. Definitely found that here. Everyone is so friendly, especially Roxi who always does a fantastic job!

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Response from TONI&GUY Poole

Thank you so much for your review and we will pass on your lovely comments onto Roxi :)

Cut and Blow Dry 15/07/17

Fiona Mercer
15th Jul 2017
5.0

Roxie is fab as always and have recommended her to my family and now my mum has come along and loves her cut and blow drys too! Totally recommend her!

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Response from TONI&GUY Poole

Thank you Fiona we are so pleased thank you for your lovely comments :)

Poole Toni and Guy

Sharon
15th Jul 2017
5.0

Full head of highlights with Jane
Fabulous head massage and super cut and blow dry followed by lovely loose waves with Dawn
As usual left happy wishing I could have a blow dry every week

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Response from TONI&GUY Poole

Thank you Sharon we will pass all your lovely comments to Jayne and Dawn :)

Roxie

Mary
15th Jul 2017
4.0

Friendly welcoming reception
Roxie is lovely, reassuring and listening to my views
Very happy with cut - have already recommended her to friends and family

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Response from TONI&GUY Poole

Thank you Mary we will pass your lovely review onto Roxi :)

Pampered

Vicky
14th Jul 2017
5.0

I love coming....pampered with drinks, chitchat, smiles....oh and of course a fantastic cut (thanks Sophie) and colour (My lovely Andrew) you always make me feel special and can never do enough for me. Thank you all, you're all amazing......and Roxy with Oscar who my daughter always looks forward to seeing xxx

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Response from TONI&GUY Poole

Thank you Vicky we will pass those lovely comments onto all the team :)

Cut and blow dry

Sue Turner
13th Jul 2017
5.0

Always a lovely experience, excellent staff thanks to Jane and her team; especially my stylist Dawn.

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Response from TONI&GUY Poole

Thank you Sue we will pass your comments onto Jayne, the team and dawn we look forward to seeing you again :)

Awful

Anonymous
12th Jul 2017
2.0

Had my hair done by **** a couple of times she's meant to be an art director but she never does what you ask for always makes her own decision on what she's thinks is best. I think this is wrong she always rushes and never take time or pride really not happy and will never be returning to the salon.

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Response from TONI&GUY Poole

Thank you for your review.

We are very sorry about this and we welcome your comments and will defiantly look into this matter.
All of our stylists go through various training to gain the highest qualification they hold. We are sorry you feel you have not received the level of experience you should have.
If you can contact the salon on 01202 673674 Jayne or Hayley will be happy to resolve this matter.

Thank you again for bringing this to our attention.

Great team, great service

Karen wright
12th Jul 2017
5.0

As always very happy with my hair colour by Jayne. Always a happy friendly experience

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Response from TONI&GUY Poole

Thanks Karen for your lovely review we will pass that onto Jayne and look forward to seeing you again :)