Saks Hair Barnard Castle

2, Market Place, Barnard Castle, Durham, DL12 8ND

About us

Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 17:30
Saturday 09:00 - 16:30
Sunday Closed

Our work

Reviews

4.87
488 verified reviews
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Colour and cut

Sharon Hezmalhalch
29th Mar 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

A brilliant experience - my first time at the salon. The cut and colour is great. Excellent service and very friendly. Booked my next appointment before I left. Andrew was very friendly, professional and understood what I wanted. A chilled out experience.

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Wonderful as always

Ann Lillico
29th Mar 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I have had wonderful experience yesterday with Ann-Elise S as always. We had a laugh and a giggle and my hair looks superb as always. Time just flew by

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Response from Saks Hair Barnard Castle

Hi Ann,

Thank you so much for your lovely review! We are thrilled to hear that you had a wonderful experience with Ann-Elise.

We're also happy to hear that you are pleased with the end result of your hair. We strive to ensure that all of our clients feel confident and beautiful when they leave our salon, so your positive feedback means a lot to us.

Thank you for choosing our salon and we hope to see you again soon!

Best wishes,
The Team at Saks Hair Barnard Castle

Cut and blow dry

Elizabeth Knott
25th Mar 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As usual a very pleasant, enjoyable visit

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Response from Saks Hair Barnard Castle

Hi Elizabeth,

Thank you so much for taking the time to leave us a review. We're so glad to hear that you had a pleasant and enjoyable visit at our salon. It's always our goal to make sure our clients feel comfortable and happy during their appointments.

We hope to see you again soon for another great visit! Take care.

Warmly,
The team at Saks Hair Barnard Castle

The Best as Expected 😀

Jill Bacon
24th Mar 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Always a lovely experience and never come away disappointed

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Response from Saks Hair Barnard Castle

Hi Jill,

Thank you so much for leaving such a kind review about your experience at our salon! We're thrilled to hear that you always have a lovely time with us and never leave disappointed.

Thank you for your continued support and for taking the time to share your thoughts. We can't wait to have you back at our salon.

Take care,
The team at Saks Hair Barnard Castle

Quality service

Marie Bate
20th Mar 2025
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Quality service, expert guidance on hair colouring choices and cut. Pampered throughout, massage shampoo, hot drinks expert hairdressing and curtesy, felt super pampered , hair colour and cut amazing. Highly recommended.

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Response from Saks Hair Barnard Castle

Hi Marie,

Thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you had a positive experience at our salon and were happy with your hair colouring and cut choices.
We're delighted that you felt pampered and well taken care of during your visit.

We're glad you enjoyed our massage shampoo and hot drinks and that our hairdressing expertise met your expectations. It means the world to us that you would highly recommend us to others.

Thank you again for choosing our salon and for your lovely words. We can't wait to welcome you back for your next pampering session!

Best regards,
The team at Saks Hair Barnard Castle

Great bespoke service

Deborah Wafer
15th Mar 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

I did not know what I wanted or needed but was helpfully guided along the way! Thanks Andy!

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Response from Saks Hair Barnard Castle

Hi Deborah!

Thank you for taking the time to leave us a review.
We are glad to hear that Andy was able to help guide you during your visit to our salon.

We hope to see you again soon!

All the best,
The Saks Hair Barnard Castle team

cut and blow

Tracey Betney
13th Mar 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

fab

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Response from Saks Hair Barnard Castle

Hi Tracey,

Thank you for the review!

We look forward to seeing you again soon and providing you with another fab experience. Thank you for choosing our salon.

Best regards,
The team at Saks Hair Barnard Castle

Work in Progress

Jane Hilton
13th Mar 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

As my hair is a work I progress, there is always a lot of discussion at the start of my appointment which is great. I feel that I am listened to & that Jess & I are in partnership on my hair journey. Brilliant.

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Response from Saks Hair Barnard Castle

Hi Jane,

Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you feel listened to and that your hair journey with Jess is a partnership.

We look forward to continuing to work with you and see your hair progress.

Thank you for choosing Saks Hair Barnard Castle!

Warm regards,
The Saks Hair Barnard Castle Team

Amazing as always!

Sarah Tubbs
11th Mar 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Great cut, colour and treatment - as always!

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Response from Saks Hair Barnard Castle

Hi Sarah,

Thank you so much for taking the time to review our salon. We are thrilled to hear that you were happy with your recent visit and that we were able to meet your expectations once again.

It's great to know that you are always pleased with your cut, colour and treatment at our salon.

Thank you once again for your positive feedback.

Best regards,
The team at Saks Hair Barnard Castle

Superstar

A. C
10th Mar 2025
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

Sarah is very talented - her advice and gentle approach to my requested changes means I've the haircut I had envisioned!

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Response from Saks Hair Barnard Castle

Dear A.C,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with Sarah at our salon.
We are thrilled to hear that Sarah's advice and gentle approach helped you achieve the exact haircut you were looking for. It is wonderful to know that you are happy with the results.
We truly appreciate your kind words.

Warmly,
The team at Saks Hair Barnard Castle

Great cut as always

Sue Dixon
7th Mar 2025
Team Member: Andrew
4.0
Appointment verified by SaloniQ Software

Andrew now’s how I like my hair cut and styled I leave the salon happy with my hair

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Response from Saks Hair Barnard Castle

Dear Sue,

Thank you for taking the time to leave us a review. We are thrilled to hear that Andrew was able to give you the perfect haircut and style that you love.

Take care,

The Team at Saks Hair Barnard Castle

Fabulous as always

Patricia Gilbert
3rd Mar 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Jess is always friendly and professional. Fabulous colour and cut yet again.

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Response from Saks Hair Barnard Castle

Hi Patricia,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you were happy with your recent visit to our salon. It means a lot to us that you enjoyed your experience with Jess and that you were pleased with your colour and cut.

We look forward to seeing you again soon for another fabulous hair session.

Thank you for choosing our salon and for your kind words.
Best wishes,
The team at Saks Hair Barnard Castle.

Always friendly

Anonymous
26th Feb 2025
Team Member: Andrew
5.0

The team at Saks BC are excellent. Always really professional but friendly and welcoming even when I mix up my appointment times. Very patient!

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Response from Saks Hair Barnard Castle

Dear valued client,

Thank you so much for your kind words!

We understand that things can get a little hectic at times, and we are more than happy to accommodate any changes or mix-ups in appointment times.

Thank you for choosing our salon for your hair needs!

Warmly,
The team at Saks Hair Barnard Castle

Fabulous

Pamela Jane
26th Feb 2025
5.0
Appointment verified by SaloniQ Software

Sasha did my hair beautifully today.
Always a pleasure going to saks.
Professional and friendly.

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Response from Saks Hair Barnard Castle

Dear Pamela Jane,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a wonderful experience with Sasha at our salon.

We are glad that you enjoyed your visit with us!

Best regards,
The Saks Hair Barnard Castle team

Great experience

Jon Lock
26th Feb 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As always Andy listened and understood what I wanted, really happy with the result- never disappointed,

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Response from Saks Hair Barnard Castle

Hi Jon Lock,

Thank you so much for taking the time to leave a kind review. We are so happy to hear that you had a great experience with Andy at our salon. We are delighted that you are never disappointed with the results. We appreciate your support.

Best wishes,
from all of us at Saks Hair Barnard Castle.

This is an excellent salon.

Grace Jamison
20th Feb 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

In all my very long life I have never had such a lovely ,friendly , comfortable , salon experience. As I am profoundly deaf I am not the easiest client to deal with. So all credit to Andrew and the other staff. My hair always looks lovely.

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Response from Saks Hair Barnard Castle

Dear Grace,

Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you had a wonderful experience at our salon. We're glad that you felt welcomed and at ease during your visit.

We're also happy to hear that you were pleased with your hair, as our goal is to always leave our clients looking and feeling their best. It means a lot to us that you trust us with your hair and we appreciate your kind words about Andrew and the rest of our staff.

Thank you again for choosing our salon and for your kind words.

Best regards,
The team at Saks Hair Barnard Castle

Another magnificent colour

Stacey Hall
20th Feb 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

As always a fantastic cut and colour from Ann-Elise. It’s always a pleasure to come to this salon they’re such a great team. Absolutely love the colour and style I’ve got.

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Response from Saks Hair Barnard Castle

Hi Stacey,

Thank you so much for your lovely review! We are so glad to hear that you had another fantastic experience with Ann-Elise. It's always a pleasure to hear positive feedback from our clients.

We are thrilled that you love your new cut and colour.

We appreciate your continued support!

Best regards,
The Team at Saks Hair Barnard Castle

Hair cut

Anonymous
19th Feb 2025
5.0

Excellent as always

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Response from Saks Hair Barnard Castle

Hi there,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had an excellent experience with us at Saks Hair Barnard Castle.

We truly appreciate your support and look forward to seeing you again on your next visit to our salon. Thank you again for choosing us.

Best regards,

The team at Saks Hair Barnard Castle

10 out of 10

Anonymous
13th Feb 2025
Team Member: Jess
5.0

Excellent as ever 👏

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Response from Saks Hair Barnard Castle

Hello,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had an excellent experience with us at our salon, it's wonderful to receive such positive feedback.

Thank you for choosing us and for the recognition.

Warmly,
The team at Saks Hair Barnard Castle

Good cut!

June Anderson
11th Feb 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

A really good cut with excellent advice for grey & thinning hair. Andrew is chatty & charming as ever!

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Response from Saks Hair Barnard Castle

Dear June,

Thank you so much for taking the time to leave us such a lovely review! We are so glad to hear that you had a great cut and received helpful advice for your hair. Andrew is truly talented and we're glad to hear he was able to make your experience even more enjoyable with his friendly and charming personality.

We hope to see you again soon!
Team at Saks Hair Barnard Castle

Excellent

Gill Baxter
7th Feb 2025
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Great hair wash friendly young lady.
Simon very attentive as usual.
Style great felt very happy as usual walked out a new Woman.
Brilliant comments about my hair from friends and family.

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Response from Saks Hair Barnard Castle

Hi Gill,

Thank you for taking the time to leave us such a kind review! We're thrilled to hear that you were pleased with your visit to our salon.

We'll be sure to pass along your compliments to our team, especially Simon. We are so happy to have helped you feel like a new Woman after your visit.

We love hearing that your friends and family have also noticed your amazing new look! It's always a pleasure to receive positive feedback like this.

Thank you again, and we look forward to seeing you again soon!

All the best,
The team at Saks Hair Barnard Castle

Ladies cut and finish

Lucy Hoskyns-Abrahall
7th Feb 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is always so lovely and kind and gives a great cut. She is calm and courteous and i always come away feeling great.

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Response from Saks Hair Barnard Castle

Hi Lucy,

Thank you for taking the time to leave us such a lovely review. We're so happy to hear that Sarah gave you a great cut and that you always leave feeling great. Sarah is definitely a talented stylist and we're lucky to have her on our team.

Your kind words mean a lot to us and we hope to continue exceeding your expectations in the future.

Thank you again for your feedback, we really appreciate it.

Warmly,
The Team at Saks Barnard Castle

Excellent experience

Jane Lesage
4th Feb 2025
Team Member: Jess
4.5
Appointment verified by SaloniQ Software

Jess has cut and coloured my hair for a few years and I am always impressed with what she does in terms of colour,cut and finish. Fabulous hairdresser who I trust totally with my hair!

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Response from Saks Hair Barnard Castle

Dear Jane,

Thank you so much for taking the time to leave such a kind review. We're delighted to hear that you've been happy with Jess's services for the past few years. She truly is a talented hairdresser and we're lucky to have her on our team.

We appreciate your trust in her and your loyalty to our salon. We hope to continue providing you with fabulous haircuts and colours in the future.
Thank you again for your support.

Best wishes,
the team at Saks Hair Barnard Castle.

The works!

Melanie Pullan
3rd Feb 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Very professional and friendly. Knows how to make my hair look its best. Perfect every time.

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Response from Saks Hair Barnard Castle

Hi Melanie,

Thank you for taking the time to write such a lovely review! We are thrilled to hear that you had a professional and friendly experience at our salon. It means a lot to us that you trust us with your hair and we are glad to know that we have been able to make it look its best each time.

It's feedback like this that motivates us to keep doing our best. We are grateful for your continued loyalty and look forward to seeing you again soon.

Warmly,
The Saks Hair Team

Great service

Fiona Swan
1st Feb 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Amazing stylist and incredibly creative. He always asks how is my hair working for me. Great personal service and extremely efficient, thank you

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Response from Saks Hair Barnard Castle

Hi Fiona,

Thank you so much for your kind review! We are thrilled to hear that you had such a great experience with one of our talented stylists.

We're happy to know that you felt heard and taken care of.

Take care,
The team at Saks Hair Barnard Castle

Super Shag!

Amber Burton
1st Feb 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Jess has hit it again by creating a perfect shag hairstyle with new colour as well. A great result, as always.

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Response from Saks Hair Barnard Castle

Hi Amber!

Thank you so much for your kind words and for taking the time to share your experience with us.
We are thrilled to hear that Jess was able to create the perfect shag hairstyle for you. We're happy to know that she delivered great results as always.
Take care!
- The team at Saks Hair Barnard Castle

Recent hair appointment

Maggie Rosengarten
31st Jan 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent results as always

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Response from Saks Hair Barnard Castle

Dear Maggie,

We are thrilled to hear that you had an excellent experience at our salon! Thank you so much for taking the time to share your positive feedback.

We appreciate your loyalty and trust in our salon, and we look forward to seeing you again soon.

Warmly,
The Saks Hair Barnard Castle team

Experience at Saks

Susan Rowlands
30th Jan 2025
Team Member: Andrew
5.0

1st rate as always. Andrew is always chatty and a good listener. He has totally renewed my faith in hair dressers !!! My hair always looks perfect when I leave. A big thank you.😀 .

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Response from Saks Hair Barnard Castle

Hi Susan!

Thank you so much for your lovely review. We are so glad Andrew was able to make your experience at our salon a pleasant one. It's wonderful to hear that he has renewed your faith in hairdressers!
Andrew is very talented and we're lucky to have him on our team. We are also happy that you left with a perfect hairstyle. Thank you for choosing us and we look forward to seeing you again soon.

Best wishes,
The team at Saks Hair Barnard Castle

Dr

Anonymous
29th Jan 2025
Team Member: Andrew
5.0

Excellent - great cut

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Response from Saks Hair Barnard Castle

Dear valued customer,

Thank you for choosing our salon and taking the time to leave us a review. We are pleased to hear that you had an excellent experience and are happy with your haircut.
As always, please do not hesitate to let us know if there is anything else we can do to make your visit even more enjoyable.

Thank you once again for your kind words and support.

Best regards,

The team at Saks Hair Barnard Castle

Hairstyle

Joanne Thompson
29th Jan 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Excellent service as always. Ann-elise does am exceptional job on my hair.

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Response from Saks Hair Barnard Castle

Hi Joanne,

Thank you so much for taking the time to leave us this lovely review! We are thrilled to hear that you had an excellent experience at our salon. We are proud to have Ann-elise as a member of our team and it is great to hear that she did an exceptional job on your hair. We will be sure to pass along your kind words to her.

If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We can't wait to see you again soon!

Best wishes,
The team at Saks Hair Barnard Castle

Thank you andrew

Janet Hall
24th Jan 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

He just knows what to do with my hair, glad he knows as I don't. Always looks great

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Response from Saks Hair Barnard Castle

Hi Janet,

We're so pleased to hear that you had a great experience at our salon and are loving your hair!
Thanks for taking the time to leave us such a lovely review!

Warmly,
The Saks Hair team in Barnard Castle

Andrew is a gem!

Karen Porter
23rd Jan 2025
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew has been styling my hair for several years now & always listens & discusses what cut, treatment etc is best to achieve the best results for my fine hair. Always delighted with the cut & styling & care Andrew gives my hair.
Fabulous stylist, never had a better cut & stylist👌

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Response from Saks Hair Barnard Castle

Dear Karen Porter,

Thank you so much for taking the time to leave such a kind review for our salon. We are thrilled to hear that Andrew has been taking care of your hair for several years and always listens to your needs. We believe that communication is key in achieving the best results and we are glad to hear that Andrew always discusses the best options for your fine hair.

We are also delighted to know that you are always happy with the results of your cut, styling, and the care Andrew provides for your hair. We truly appreciate your loyalty and trust in our services.

Thank you for your wonderful feedback and for being a part of our salon family.

Best regards,

The team at Saks Hair Barnard Castle

Excellent cut and service

Anonymous
22nd Jan 2025
5.0

I loved the way Andrew cut my hai

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Response from Saks Hair Barnard Castle

Hi there,
Thank you for taking the time to leave us a review! We're thrilled to hear that you loved your haircut with Andrew.
We'll make sure to pass along your kind words to Andrew.
All the best,
The Saks Hair Barnard Castle team

Perfect haircut

Jill Newcombe
20th Jan 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Consistently good

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Response from Saks Hair Barnard Castle

Hi Jill,

Thank you for taking the time to leave us a review. We're glad to hear that you have consistently received good service at our salon.

Thank you again for your kind words and we look forward to seeing you again.
Best regards,
The team at Saks Hair Barnard Castle

Excellent service

Polly Connolly
17th Jan 2025
Team Member: Ann-Elise
4.5
Appointment verified by SaloniQ Software

Beautiful service from start to finish.

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Response from Saks Hair Barnard Castle

Dear Polly,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a beautiful service from start to finish at our salon.

Thank you for choosing our salon.

Best wishes,
The team at Saks Hair Barnard Castle

Brill

Gill Baxter
17th Jan 2025
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Relaxed, no waiting,plan of style, washed brilliant outcome. Very happy with my hair good atmosphere.

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Response from Saks Hair Barnard Castle

Hi Gill,
Thank you so much for taking the time to leave us a review! We're happy to hear that you had a relaxed and enjoyable experience at our salon.
Glad you loved the outcome and the atmosphere!
Thanks again for your feedback and we look forward to seeing you again soon!
All the best,
The team at Saks Hair Barnard Castle

Highlights / Cut

Jan Coxall
14th Jan 2025
Team Member: Jess
4.5
Appointment verified by SaloniQ Software

Jess was very thorough with advise on colour
She is getting to know my difficult fine straight hair as only the second visit . The cut is great!

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Response from Saks Hair Barnard Castle

Hi Jan!
Thank you so much for taking the time to leave us a review. We are thrilled to hear that Jess did a great job on your hair and provided helpful advice on color.
Thanks again for choosing our salon.
Take care!
The team at Saks Hair Barnard Castle.

Ab fab

Pamela Jane
14th Jan 2025
5.0
Appointment verified by SaloniQ Software

Thoroughly professional and delightful experience today.
Love Sasha.
Really friendly and cheerful.

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Response from Saks Hair Barnard Castle

Hi Pamela,

Thank you for leaving such a lovely review! We are so glad to hear that you had a thoroughly professional and delightful experience with us today. We will make sure to pass on your kind words to Sasha - we love her too!

We appreciate your support and can't wait to see you again soon!

Sincerely,
The team at Saks Hair Barnard Castle

Excellent salon

Emma
9th Jan 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I’ve been going to Saks for a few years, and can’t imagine going anywhere else now. Sarah always gets my colour just right, the products used are good and my hair always looks amazing.

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Response from Saks Hair Barnard Castle

Hi Emma,
Thank you so much for taking the time to share your positive experience at our salon. We are absolutely thrilled to hear that you have been a loyal customer for a few years now and that Sarah has consistently delivered the perfect color for you.
We appreciate your kind words and look forward to continuing to provide you with amazing hair services. Thanks again for choosing us.
All theBest,
The team at Saks Hair Barnard Castle

Top salon!

Rima Chatterjee
7th Jan 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Doesn’t matter who’s cutting my hair, I have always come away thrilled!

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Response from Saks Hair Barnard Castle

Hi Rima,

Thank you so much for the lovely review! We're thrilled to hear that you've always been happy with your haircuts at our salon. It means a lot to receive such positive feedback!

Have a fabulous day!

Team at Saks Hair Barnard Castle

salon

Gillian Black
3rd Jan 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Wonderful as usual. Gentle, great colour and cut. Just what I wanted.

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Response from Saks Hair Barnard Castle

Hi Gillian,
Thank you so much for your lovely review! We are glad to hear that Ann-Elise was able to provide you with a gentle, great colour and cut that was just what you wanted.
We appreciate your continued support and hope to see you again soon.
Take care,
The team at Saks Hair Barnard Castle

Amazing hairdresser

Claire
2nd Jan 2025
Team Member: Ann-Elise
5.0

5 star , excellent hairdresser

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Great salon

Claire Trebilco
2nd Jan 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Another fabulous haircut and great experience

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Response from Saks Hair Barnard Castle

Hi Claire,
Thank you so much for your kind words! We're thrilled that you had another fabulous haircut and a great experience. Your satisfaction is our top priority and we're glad we were able to meet your expectations.
We look forward to seeing you again for your next visit.
Thanks again for your support!
Best regards,
The Team at Saks Hair Barnard Castle

Excellent

Jon Lock
24th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent service from start to finish, great atmosphere in a friendly salon. Really happy with the result.

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Response from Saks Hair Barnard Castle

Hey Jon,
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled that you had a great experience at our salon and that you're happy with the end result.
We look forward to seeing you again soon!
All the best,
the team at Saks Hair Barnard Castle.

Andrew is the MAN

Joe Catterson
19th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew is the best, top bloke and always gives a quality service.

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Response from Saks Hair Barnard Castle

Hey Joe,

Thanks so much for your kind words about Andrew! We're thrilled to hear that you appreciate his work and the service he provides. We'll make sure to pass along your feedback to him.

We look forward to seeing you again soon for your next appointment.

Take care,
The team at Saks Hair Barnard Castle

Excellent

Lois
19th Dec 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent cut, very happy with my hairstyle, Sarah always listens, is generous with advice and always delivers

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Response from Saks Hair Barnard Castle

Dear Lois,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent cut and are happy with your hairstyle. Sarah is an extremely talented stylist. We are glad that she was able to provide you with a hairstyle that you love.

Thank you for noting Sarah's generosity with advice, she is always eager to share her expertise and help our clients achieve their desired looks.

We appreciate your kind compliments and look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Barnard Castle

Service with a smile

Elizabeth Dunn
19th Dec 2024
Team Member: Andrew
4.5
Appointment verified by SaloniQ Software

Can always rely on Andrew performing a work of heart

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Response from Saks Hair Barnard Castle

Dear Elizabeth,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you have consistently received excellent service from Andrew at our salon.

We truly appreciate your kind words and we will make sure to pass them along to Andrew. We hope to continue serving you and providing you with top-notch hair treatments in the future.

Thank you again for choosing our salon and we look forward to seeing you soon!

Best regards,

The team at Saks Hair Barnard Castle

Great cut and colour

Hillary Harris
17th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Yet again an Andrew transformation. Colour is great and the cut is so good that my hair just falls into shape every time I wash it, with minimum effort from me. The salon is always such a welcoming place to come to.

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Response from Saks Hair Barnard Castle

Hi Hillary,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had another amazing experience with Andrew and that you are pleased with your new color and cut.

It's great to hear that your hair is easy to style and maintain after leaving our salon. We are glad that our welcoming atmosphere made your visit even more enjoyable. We can't wait to welcome you back for your next appointment.

Best wishes,
The Saks Hair team at Barnard Castle

Haircut, a social occasion.

Glenys Rogers
16th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

It's great! Always!
Good fun with expert hairstylist and endless patience!

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Response from Saks Hair Barnard Castle

Hi Glenys,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you always have a great experience with us.

We appreciate your support and look forward to seeing you again at our salon.

Sincerely,
The Saks Hair team at Barnard Castle

Excellent as always

Carol Berry
16th Dec 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I've said it before and I will say it again. Most skilled and empathic stylist I have ever had the good fortune to find.

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Response from Saks Hair Barnard Castle

Hi Carol,

Thank you so much for your kind words and for taking the time to leave us a review. We truly appreciate it!

We are thrilled to hear that you have had such a positive experience with our talented stylist. Providing exceptional service and making our clients feel comfortable and understood is always our top priority.

We hope to continue serving you and exceeding your expectations in the future. Thank you for choosing our salon.

Best regards,
The team at Saks Hair Barnard Castle