Saks Hair Barnard Castle

2, Market Place, Barnard Castle, Durham, DL12 8ND

About us

Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 17:30
Saturday 09:00 - 16:30
Sunday Closed

Our work

Reviews

4.87
455 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Perfect haircut

Jill Newcombe
20th Jan 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Consistently good

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Polly Connolly
17th Jan 2025
Team Member: Ann-Elise
4.5
Appointment verified by SaloniQ Software

Beautiful service from start to finish.

Service
Value
Result
Cleanliness
Atmosphere

Brill

Gill Baxter
17th Jan 2025
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Relaxed, no waiting,plan of style, washed brilliant outcome. Very happy with my hair good atmosphere.

Service
Value
Result
Cleanliness
Atmosphere

Highlights / Cut

Jan Coxall
14th Jan 2025
Team Member: Jess
4.5
Appointment verified by SaloniQ Software

Jess was very thorough with advise on colour
She is getting to know my difficult fine straight hair as only the second visit . The cut is great!

Service
Value
Result
Cleanliness
Atmosphere

Ab fab

Pamela Jane
14th Jan 2025
5.0
Appointment verified by SaloniQ Software

Thoroughly professional and delightful experience today.
Love Sasha.
Really friendly and cheerful.

Service
Value
Result
Cleanliness
Atmosphere

Excellent salon

Emma
9th Jan 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I’ve been going to Saks for a few years, and can’t imagine going anywhere else now. Sarah always gets my colour just right, the products used are good and my hair always looks amazing.

Service
Value
Result
Cleanliness
Atmosphere

Top salon!

Rima Chatterjee
7th Jan 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Doesn’t matter who’s cutting my hair, I have always come away thrilled!

Service
Value
Result
Cleanliness
Atmosphere

salon

Gillian Black
3rd Jan 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Wonderful as usual. Gentle, great colour and cut. Just what I wanted.

Service
Value
Result
Cleanliness
Atmosphere

Amazing hairdresser

Claire
2nd Jan 2025
Team Member: Ann-Elise
5.0

5 star , excellent hairdresser

Service
Value
Result
Cleanliness
Atmosphere

Great salon

Claire Trebilco
2nd Jan 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Another fabulous haircut and great experience

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Jon Lock
24th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent service from start to finish, great atmosphere in a friendly salon. Really happy with the result.

Service
Value
Result
Cleanliness
Atmosphere

Andrew is the MAN

Joe Catterson
19th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew is the best, top bloke and always gives a quality service.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Lois
19th Dec 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent cut, very happy with my hairstyle, Sarah always listens, is generous with advice and always delivers

Service
Value
Result
Cleanliness
Atmosphere

Service with a smile

Elizabeth Dunn
19th Dec 2024
Team Member: Andrew
4.5
Appointment verified by SaloniQ Software

Can always rely on Andrew performing a work of heart

Service
Value
Result
Cleanliness
Atmosphere

Great cut and colour

Hillary Harris
17th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Yet again an Andrew transformation. Colour is great and the cut is so good that my hair just falls into shape every time I wash it, with minimum effort from me. The salon is always such a welcoming place to come to.

Service
Value
Result
Cleanliness
Atmosphere

Haircut, a social occasion.

Glenys Rogers
16th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

It's great! Always!
Good fun with expert hairstylist and endless patience!

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Carol Berry
16th Dec 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I've said it before and I will say it again. Most skilled and empathic stylist I have ever had the good fortune to find.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Joanna Tait
15th Dec 2024
Team Member: Andrew
4.0
Appointment verified by SaloniQ Software

Excellent service as always. Many thanks

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Joanna Tait
15th Dec 2024
Team Member: Andrew
4.0
Appointment verified by SaloniQ Software

Excellent service as always. Many thanks

Service
Value
Result
Cleanliness
Atmosphere

A lovely experience

Kirsty Melville
12th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

My first time visiting Saks and I had such a great experience. The staff were all so lovely and the place had a very welcoming experience. Ann-Elise did an incredible job and I am so delighted with my haircut. I gave her my ideas with no photos to reference and the cut was perfect! I’ll definitely be booking in again

Service
Value
Result
Cleanliness
Atmosphere

Great cut and style

Sue Black
10th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

I always come away happy with my hair, a great cut and styled how I like it

Service
Value
Result
Cleanliness
Atmosphere

Great cut

Rosemary Smith
8th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience here and Ann-Elise did a fantastic job with my hair. Felt so much at ease and I truly appreciate all you did for me. The atmosphere is wonderful. Thank you all😍

Service
Value
Result
Cleanliness
Atmosphere

Hair appointment

C Wsrd
8th Dec 2024
Team Member: Andrew
5.0

Another great appointment. Hair fantastic after appointment

Service
Value
Result
Cleanliness
Atmosphere

Wonderful team

Stacey Hall
7th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

As always Ann-Elise did a fantastic job at short notice. Chloe and Ella were also their usual cheery selves. I was a little upset about my mum passing but the girls were great and cheered me up.

Service
Value
Result
Cleanliness
Atmosphere

Hair Cut

Joanna Brown
6th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Great cut and curly dry.

Service
Value
Result
Cleanliness
Atmosphere

Treated like royalty

Jane Hilton
5th Dec 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

As a new client, Jess spent nearly half an hour talking with me before anything was done. We discussed what I was looking for, what products I used & hair care. Jess gave me lots of advice & a plan was put in place. Absolutely brilliant. I felt very special.

Service
Value
Result
Cleanliness
Atmosphere

Long term satisfied customer!

Judith Fifield
5th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew has looked after my hair for many years. He is an exceptional hairdresser and also kind and considerate.

Service
Value
Result
Cleanliness
Atmosphere

Always a great cut

Pat Doherty
5th Dec 2024
Team Member: Ann-Elise
5.0

Another excellent haircut by Ann - Elise.

Service
Value
Result
Cleanliness
Atmosphere

Always a great cut

Pat Doherty
5th Dec 2024
Team Member: Ann-Elise
5.0

Another excellent haircut by Ann - Elise.

Service
Value
Result
Cleanliness
Atmosphere

Excellent!

Jill Swinbank
4th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

First class hairdresser!

Service
Value
Result
Cleanliness
Atmosphere

Perfect as ever

Mel Clark
2nd Dec 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Perfect colour, perfect cut as usual with some lively banter to boot!

Service
Value
Result
Cleanliness
Atmosphere

Colour, cut and blow dry

Elizabeth Knott
30th Nov 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As always a very relaxing experience with professionalism

Service
Value
Result
Cleanliness
Atmosphere

Cut & colour

Andrea Lavin
28th Nov 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Jess is an amazing stylist. Very professional

Service
Value
Result
Cleanliness
Atmosphere

SAKS Barnard Castle

Dawn Ewan
28th Nov 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah fantastic Senior Hair stylist lots of patience and professional advice on color and cut. Fantastic results thank you. Lovely salon with a great ambience its well worth making an appointment as you are made to feel special and in good hands whatever style you are lookin for.
Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere

SAKS Barnard Castle

Dawn Ewan
28th Nov 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah fantastic Senior Hair stylist lots of patience and professional advice on color and cut. Fantastic results thank you. Lovely salon with a great ambience its well worth making an appointment as you are made to feel special and in good hands whatever style you are lookin for.
Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere

Wouldn't go anywhere else!

Debbie Simpson
26th Nov 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

I've been going to Jess at Barnard Castle Saks for many years and I always come out feeling absolutely 100% happy with the cut, colour and condition of my hair.
In addition I love how everyone makes you feel welcome and valued, it's like visiting friends. Definitely recommended.

Service
Value
Result
Cleanliness
Atmosphere

Highlights and cut

Bunny Forsyth
24th Nov 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Lisey is always absolute class - I dont trust any other salon with my hair! She works magic x

Service
Value
Result
Cleanliness
Atmosphere

Thank you.

Valerie Ewart
21st Nov 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Ann-Elise knows my very fine hair well and keeps it in good shape for me!
She is friendly, skilful and a huge asset to the Barney branch.

Service
Value
Result
Cleanliness
Atmosphere

Hair colour and cut

Sam Mackenzie
15th Nov 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Ann-Elise was as lovely as ever, love the colour and cut and the Earl Grey tea! Thank you so much X

Service
Value
Result
Cleanliness
Atmosphere

Great haircut

Jan Coxall
14th Nov 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Great advice and cut - absolutely recommend
Really pleased with the whole experience

Service
Value
Result
Cleanliness
Atmosphere

Thrilled

Gill Baxter
6th Nov 2024
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Thrilled with my shorter hair style. Amazing Simon was in so dedicated and attentive.
My hair wash before was relaxing and lovely girl who makes you feel individual.
Thanks I felt great on leaving and bought a jumper and jacket to with the new style.

Service
Value
Result
Cleanliness
Atmosphere

Great Experience

Mr John Paice
5th Nov 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Always look forward to my monthly haircut.
Jess now’s exactly how I like my hair done. But she always asks to see if any changes required.
We always have lots to chat about ….. mainly vacations as we like to travel.
Nice to see the shop always busy to. Coffee not bad either.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic

Jon Lock
24th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent cut, great rapport, fantastic salon

Service
Value
Result
Cleanliness
Atmosphere

Hair Heaven

Pamela Guest
24th Oct 2024
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Not normally one for writing reviews but if you want the experience of a totally relaxing hair treatment in a warm friendly atmosphere with genuine helpful staff look no further than the Barny SAX , after a much needed hair revival i left the shop looking and feeling years younger than when i went in , give it a try i can honestly say you will be made most welcome by professional hairstylists, with fantastic results

Service
Value
Result
Cleanliness
Atmosphere

Brilliant service as always

Heather Yip
21st Oct 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Being a hairdresser myself, I have always struggled to find someone who does my hair just as I ask, but Jess delivers every time! I’m always pleased with the result, it’s a lovely, relaxing experience and the atmosphere is always friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Heather,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Jess has consistently provided you with the hair results you desire. We understand that as a fellow hairdresser, it can be challenging to find someone who understands your specific requirements.

We are also glad that you enjoy the relaxing atmosphere and friendly energy at our salon!!

We look forward to welcoming you back for your next hair appointment.

Best wishes,
The team at Saks Hair Barnard Castle

Colour & cut

Anonymous
14th Oct 2024
Team Member: Sarah
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear valued customer,

Thank you for taking the time to leave a review. We are delighted to hear that you had an excellent experience at our salon.

We look forward to seeing you again soon!

Best regards,
The team at Saks Hair Barnard Castle

Fabulous

Bronagh Daly
9th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

The most wonderful transformation! But then what's new - always a super outcome. I love the change it's perfect

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Bronagh,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a wonderful transformation at our salon! It means a lot to us that you are happy with your new look.

We are glad that you love the change and that it is perfect for you.

Thank you again for your lovely review. We look forward to welcoming you back to the salon soon.

Best wishes,

The team at Saks Hair Barnard Castle

Excellent

Glenys Rogers
9th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Always good, always on time, always a big welcome, always friendly with lots of fun and smiles, always professional and skilled.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Glenys,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon.

Your kind words about our team's friendliness, welcoming atmosphere and sense of fun truly mean a lot to us. We're so grateful for your loyalty and support.

We look forward to seeing you again soon.
Thank you again for choosing us as your go-to salon.

Warm wishes,
The Team at Saks Hair Barnard Castle

Blow dry

Jean Kipling
8th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Extremely pleased

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Jean Kipling,
Thank you so much for your lovely review!
We hope to see you again soon!
Warmly,
The Saks Hair Barnard Castle team

Short notice appointment

Lisa Hockham
5th Oct 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Delighted you could fit me in the morning after phoning the evening before. Normally go to Ann-Elise but hadn’t been able to get an appointment with her although I did keep trying at short notice so I’m not surprised. Lovely cut today, will now choose either Jess or Ann-Elise in the future, many thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Lisa,

Thank you so much for your lovely review! We're delighted to hear that you enjoyed your experience with us at Saks Hair. We're always happy to accommodate last-minute appointments whenever we can, so we're glad we could fit you in.

We're happy to hear that you loved your cut, and we also want to thank you for your loyalty to Ann-Elise. We're sure that both Jess and Ann-Elise will continue to provide you with excellent service in the future.

Thank you again for choosing us and for taking the time to share your feedback. It means a lot to our team. We look forward to seeing you again soon.

Best wishes,
The Saks Hair team