Saks Hair Barnard Castle

2, Market Place, Barnard Castle, Durham, DL12 8ND

About us

Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.

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Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 17:30
Saturday 09:00 - 16:30
Sunday Closed

Our work

Reviews

4.88
498 verified reviews
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A happy experience

Christine Burns
15th Dec 2023
Team Member: Ann-Elise
5.0

I find Ann-Elise to be a sensitive and expert cutter of hair. She always makes me feel I have the best style for me.

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Response from Saks Hair Barnard Castle

Hi Christine,

Thank you so much for taking the time to write a review for Ann-Elise! We are so thrilled to hear that Ann-Elise is doing such a wonderful job and making you feel confident with your new hair style!

Thanks again for your kind words.

Warm regards,

The team at Saks Hair Barnard Castle

Listen and delivered!

Stephanie Coll
15th Dec 2023
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Ann-Elise listened to my vision and was able to cut re-style my hair perfectly! As well as this, she managed to cut a good length beforehand so we could donate as much as we could - thank you very very much! In love with my 90s shoulder length hair

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Response from Saks Hair Barnard Castle

Hi Stephanie,
We're delighted to hear that Ann-Elise met your hair expectations! We're so glad to hear you're loving your 90's shoulder length hair; we look forward to seeing you again soon.

Thanks for taking the time to review us.

Best wishes,
The team at Saks Hair Barnard Castle

Great colour and service

Tess Bettison
14th Dec 2023
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Really listened to what I wanted and gave me some great tips to get my desired outcome. A long colour process was made very enjoyable with excellent service

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Response from Saks Hair Barnard Castle

Hi Tess,
Thanks so much for taking the time to leave your review. We're so glad you had a positive experience indicating that we clearly listened to what you wanted and gave you tips to get your desired outcome.
It's reviews like yours that keep us motivated to provide excellent service and ensure our clients leave satisfied with their salon experience.
We thank you for your kind words and hope to see you again soon.
From the team at Saks Hair Barnard Castle

Christmas hair appointment

Anonymous
14th Dec 2023
Team Member: Andrew
5.0

As always I was greeted on arrival by Andrew and my hair cut/ blow dry was great . The head massage by a very pleasant young lady ( sorry I didn’t get her name ) was lovely - it’s a pity it’s not longer.

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Response from Saks Hair Barnard Castle

Thank you for your kind review! We're so pleased to hear that Andrew gave you a great service and that you enjoyed your head massage. We take great pride in delivering a service that our customers can rely on.

We hope to see you again soon at Saks Hair Barnard Castle.
Best wishes, The team at Saks Hair Barnard Castle.

Best cut ever.

Carol Berry
14th Dec 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is by far the best hair cutter I have come across. Only one other came close and that was at Northallerton Saks about 30 years ago.
So I am very picky 😆.
I don't have easy hair . It's very fine and thin; but Sarah has the skills to work with it.
Thanks Sarah you are amazing.

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Best cut ever.

Carol Berry
14th Dec 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is by far the best hair cutter I have come across. Only one other came close and that was at Northallerton Saks about 30 years ago.
So I am very picky 😆.
I don't have easy hair . It's very fine and thin; but Sarah has the skills to work with it.
Thanks Sarah you are amazing.

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Response from Saks Hair Barnard Castle

Dear Carol,
Thank you for your kind words about Sarah. We are so happy to hear that Saks Hair Barnard Castle was able to bring back that wonderful experience you had 30 years ago and that Sarah was able to work her magic on your hair!
We hope to keep providing you with great service for many years to come.

Regards,
The team at Saks Hair Barnard Castle

Hair style

Joanne Thompson
13th Dec 2023
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Been attending saks since 2019. My hair is now in great condition since Ann-Elise started doing it. Love walking out with new hairstyles. Ann-Elise is fab.

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Response from Saks Hair Barnard Castle

Hi Joanne,
Thank you so much for your kind words about Ann-Elise! We are thrilled to hear that she has taken your hair from strength to strength since you started attending Saks in 2019. We also are very pleased that you keep leaving the salon with a beautiful new hairstyle.
We hope to continue providing you with a great experience at Saks Hair Barnard Castle and thank you for your loyalty and support.

Warmest regards,
The team at Saks Hair Barnard Castle

Always fabulous

Sharon Ward
7th Dec 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

From wonderful to magic every time!!
Calm and relaxed!

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Response from Saks Hair Barnard Castle

Hi Sharon,
Thank you for such kind words about us! It's great to hear that you have such a great experience.
We would like to thank you for being a valued customer and look forward to welcoming you back soon.

The team at Saks Hair Barnard Castle

Fab salon! Absolutely the best

Bronagh Daly
6th Dec 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

When I left the salon this evening someone commented how lovely my hair was. I replied "I know! It always is". And it is so true: I always leave happy and smiling and with wonderful hair. The stylists are brilliant and go over and beyond every time. The staff are always pleasant and friendly. This salon has it all, lovely atmosphere, talented stylists and superb customer care.

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Response from Saks Hair Barnard Castle

Hello Bronagh,
Thank you for your kind words, We are delighted to hear that you always leave our salon smiling and with brilliant hair.
We also appreciate your kind words about our staff, who do try to make sure everyone feels welcome and taken care of during their visit with us. We deeply value your custom, and thank you for your kind sentiments.

Warm regards,
Team at Saks Hair Barnard Castle

Perfect

Judith Martyn
6th Dec 2023
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Restyled and lovely cut ,thankyou !

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Response from Saks Hair Barnard Castle

Hi Judith,
Thank you for leaving a review for us! We're delighted to hear that you had a pleasant experience with us and that you love your new hair!
We are always striving to offer the best experience possible and it means a lot to us to know that it was achieved.
Wishing you a great day!

Sincerely,
The Team at Saks Hair

Mrs

Margaret
24th Nov 2023
Team Member: Jess
5.0

Always confessional and attentive.

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Response from Saks Hair Barnard Castle

Dear Margaret,
Thank you for the kind review! We are thrilled to hear that you had a good experience with us and we're glad that you enjoyed your time with us.

Thank you for taking the time to provide us with your valuable feedback. We would love to welcome you back for another visit soon.

All the best,
The Team at Saks Hair Barnard Castle

A lovely experience

Diane Ball
24th Nov 2023
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Jess always listens to what I would like so very pleased with my hairstyle.
A lovely relaxing experience on a quiet Monday morning.

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Response from Saks Hair Barnard Castle

Hi Diane,
We are delighted to hear that you had a pleasant visit to our salon and that Jess created the look you asked for.
We thank you for your kind words and hope to welcome you back soon.
Warm regards,
The team at Saks Hair Barnard Castle

Recommend Saks at Barnard Castle

Andrew Mountain
23rd Nov 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

You can’t make a silk purse out of a sow’s ear as they say but Sarah did a great job with my very difficult hair as always. The salon ambience and organization was also excellent as usual.

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Response from Saks Hair Barnard Castle

Dear Andrew,

Thank you for your kind words! We are so pleased to hear that Sarah did a great job with your hair as well as enjoying the salon ambience and organization. We're so proud to have Sarah as a part of the Saks Hair Barnard Castle team, and we're delighted that we can offer you a great experience every time you visit.

Thank you once again for your feedback - it means a lot to us. We're looking forward to seeing you again soon!

Warm regards,
The team at Saks Hair Barnard Castle

A regular treat

Judith Fifield
22nd Nov 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Friendly welcoming staff in a lovely salon. Andrew has been cutting and styling my hair weekly for probably twenty years! Always a super job!

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Response from Saks Hair Barnard Castle

Hi Judith,
Thank you for the kind words about our salon. We really appreciate your loyalty and we are happy that you feel comfortable in our salon.

We strive to create an enjoyable atmosphere in the salon and our team is always happy to help. We are delighted that you continue to choose us and we are honoured to have you as a valued customer.

We look forward to seeing you again soon.

Warm regards,
The team at Saks Hair Barnard Castle

Amazing stylist!

Karen
20th Nov 2023
Team Member: Andrew
5.0

Andrew always listens to my hair problems & always finds a way to help. Andrew is an incredible stylist who is respectful, funny & a true pro!!! My hair is the best it's ever been. Thankyou Andrew

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Response from Saks Hair Barnard Castle

Hi Karen,

Thank you so much for your kind words. It's great to know that he's been listening to your hair problems and been able to provide the perfect solution! We know that he's an incredible stylist here at Saks Hair Barnard Castle, and we're delighted that you're seeing the benefits this has had for your hair.

We really appreciate you taking the time to leave your kind review and we love hearing your feedback.

We look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Barnard Castle

Cut and highlights

J W
17th Nov 2023
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Ann-Elise went through all my requirements for my hair before she started. She has been doing my hair for a while now and is always excellent. Ella gave an excellent hair wash too.

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Response from Saks Hair Barnard Castle

Hi J W,

Thank you for taking the time to provide your feedback about your experience at Saks Hair Barnard Castle, we really appreciate it!

We are so pleased to hear that both Ann-Elise and Ella did a great job with your hair and wash. We value all our customers and thank you for choosing our salon for your hair needs.

We look forward to welcoming you back at Saks Hair Barnard Castle soon.

Thanks again for your kind review,

The Team at Saks Hair Barnard Castle

My Saviour!

Jane Morton
16th Nov 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Many thanks Sarah for my new hair cut you have made me VERY happy 😃

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Response from Saks Hair Barnard Castle

Hi Jane,

We are so glad to hear that you are pleased with your new hair cut! Your satisfaction is our priority and we are delighted that Sarah provided you with an excellent service.

Thank you for your glowing review.

The team at Saks Hair Barnard Castle are very pleased that you had a positive experience.

Best wishes,

The team at Saks Hair Barnard Castle

Always the best!

Joe Catterson
15th Nov 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew is the best hairdresser in the UK, top bloke and always 10/10 service.

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Response from Saks Hair Barnard Castle

Thank you for taking the time to provide your feedback about your experience at Saks Hair Barnard Castle, we really appreciate it!

Andrew is an incredible stylist here at Saks Hair Barnard Castle and its great to know that you are continually happy with the service that he provides.
Thanks again for your kind review and we look forward to seeing you again soon!

Regards,
The Team at Saks Barnard Castle

Always a Great Experience

Hillary Harris
15th Nov 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew always does the most amazing cut and colour and both Andrew and all the staff are really friendly and helpful ~ a great place to come to.

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Response from Saks Hair Barnard Castle

Hi Hillary,
Thank you so much for your kind review! We're delighted to hear that Andrew was able to provide your cut and color to your satisfaction and that you have such positive things to say about the whole team!
We hope you continue to enjoy the results and look forward to seeing you again soon.

Best wishes,
The team at Saks Hair Barnard Castle

Great Experience

Sam Mackenzie
14th Nov 2023
Team Member: Ann-Elise
4.0
Appointment verified by SaloniQ Software

Ann-Elise did a great job of my hair today, love the colour and the cut. Thank you.

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Response from Saks Hair Barnard Castle

Hi Sam,
We're so glad to hear that you are enjoying your new hair color and cut! Thank you for taking the time to share your kind words.

We are passionate about providing the best experience to all of our customers, Thank you for the lovely review and we look forward to seeing you again soon!

Kind regards,
The team at Saks Hair Barnard Castle

My stylist is a ray of sunshine

Karen Gularslan
11th Nov 2023
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I have been attending Saks for many years and I’m really happy with my stylist, Ann-Elise., who is a ray of sunshine. She always has a smile on her face, is creative and provides advice on how to achieve best results - I always leave the salon feeling great (& with an extra spring in my step :). The atmosphere in the salon is positive and I would not go anywhere else 😊

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Response from Saks Hair Barnard Castle

Hi Karen,
Thank you so much for your kind words about the experience you have at Saks Hair Barnard Castle.
We are so glad that you have had a positive atmosphere at the salon each time you come and that you always leave feeling good. We share your enthusiasm and thank you for your loyalty over the years.

Kind regards,
The Team at Saks

Cut and restyled

Elizabeth Dunn
10th Nov 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Look forward to having my hair cut and styled by Andrew he knows how I like it and he’s good company whilst I’m in the chair .

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Response from Saks Hair Barnard Castle

Hi Elizabeth,

We are delighted to hear that you look forward to having your hair cut and styled by Andrew, and that he knows exactly how you like it.

Thank you for taking the time to leave your feedback. We strive to provide the best and most enjoyable service at Saks Hair Barnard Castle and your kind words are very much appreciated.

Thank you again for your feedback and we look forward to seeing you again soon.

Best wishes,
Team at Saks Hair Barnard Castle

72 hair smoothing system

Sue Roberts
11th Feb 2022
5.0

I visit Saks Barnard Castle regularly, its my happy place! Andrew keeps my unruly hair in peak condition, he wrestles with my double crown and cowlicks with skill and expertise but although he could tame the frizz in the Salon it was beyond me at home. Due to the fact that I was so fed up with my frizzy hair Andrew and Jess explained the 72 system for smoothing frizz to me, initially I was a little skeptical but in August 2021 I gave it a try, it really does work and it lasted a great deal longer than I had anticipated. I have just had the second treatment done, it takes a little longer than normal in the Salon, but it is really worth it to remove the dreaded frizzy bedhead look.

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Best hairdresser ever!

Penelope
23rd Nov 2021
5.0

I can only go from my experience but Jess is the best hairdresser I have ever had. She took my hair from dead to amazing!! The salon is beautiful and all the staff are so lovely and welcoming. Overall such a lovely experience :)

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Fabulous Salon

Debbie Godfrey
16th Nov 2018
5.0
Appointment verified by iSalon Software

Wonderful experience. Fabulous cut, colour and blow dry with the added tutorial on how to achieve best results at home.

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Always an amazing experience!!

Leanne Juler
7th Nov 2018
5.0
Appointment verified by iSalon Software

The staff are always friendly, warm and professional. I feel like a million dollars when I leave too. Thank you as always xxxx

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Excellent Visit

Jon Lock
1st Nov 2018
5.0
Appointment verified by iSalon Software

Great staff team, excellent salon and perfect end result !

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Youths hair cut

Jake Metcalfe
30th Oct 2018
5.0

A great cut - thanks

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Good cutting, good service, good times

Ada Burns
20th Oct 2018
5.0
Appointment verified by iSalon Software

Always enjoy my trip to Saks, when I was working in a pressured job it was a respite. It’s always a pleasure. Simon and the team are so welcoming and so professional.

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Excellent

Olivia Smith
5th Oct 2018
5.0
Appointment verified by iSalon Software

Really happy with cut & colour. Stylist really knew her stuff & explained it in a way I could understand.

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Fab Service

Vicky Reed
26th Sep 2018
5.0
Appointment verified by iSalon Software

Great service. Advised on my colour and style and lovely the final result.

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Trainee hairdresser

Lindsey dent
20th Sep 2018
5.0

I have just been into sake in barny this morning and had a graduated Bob done by a lovely young girl and she has done an absaloutly amazining job good luck in your career hope to see you for another hair soon Charley xxx

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Andy Saks Barnard Castle

Jaqui Nicholson
15th Sep 2018
5.0
Appointment verified by iSalon Software

Brilliant as always- Andy understands my hair

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Happy customer

Val Pearson
12th Sep 2018
5.0
Appointment verified by iSalon Software

Very happy with haircut and colour. Andrew is an excellent hairstylist - that's why I go to him !!

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Wash and style

Sandra Dransfield
10th Sep 2018
5.0
Appointment verified by iSalon Software

An enjoyable experience in a calm and controlled environment serviced by attentive staff. I left feeling extremely pleased with Ellie’s hair styling skill.

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Excellent hairdresser

Jeannette Cronin
7th Sep 2018
5.0
Appointment verified by iSalon Software

Andrew has a good understanding of my hair and today suggested a slight change in clour too help with the grey coming through the parting and hair line.

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Excellent salon

Maggie Rosengarten
6th Sep 2018
5.0
Appointment verified by iSalon Software

Andy cuts hair brilliantly and I am always happy with the result

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Patience

Jo Miles
2nd Sep 2018
4.5
Appointment verified by iSalon Software

As always - a long conversation about colour which one - what haven’t I had?
Then what cut!!!
Simon - must be 20 years of patience- thanks

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The best in all my years of going to the hairdressers

Tina Sippe
30th Aug 2018
5.0
Appointment verified by iSalon Software

Fab salon and team and I feel individual and pampered
Simon the owner is my stylist but everyone is great
From someone who used to avoid going to a salon because the results were never right this is my go to place as Simonnjust knows how to cut my curly hair

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Great Experience

Sandra Atkinson
26th Aug 2018
5.0
Appointment verified by iSalon Software

Always a great experience at Saks, Barnard Castle. Everyone takes time to get to know you, nothing is too much trouble. First class.

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Excellent as always.

Sarah Hamilton
25th Aug 2018
5.0
Appointment verified by iSalon Software

Excellent as always. Felt welcome and expertly looked after.

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Lovely staff

Fiona Patterson
6th Aug 2018
4.0
Appointment verified by iSalon Software

Both Jess and Ellie were very helpful, polite and professional.

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Extremely satisfied.

Janet Law
2nd Aug 2018
5.0
Appointment verified by iSalon Software

Very happy with my cut and the whole salon experience.

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Another awesome service

Jon Lock
29th Jul 2018
5.0
Appointment verified by iSalon Software

Great service - Andrew always delivers

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Restyle

Julie huntrods
27th Jul 2018
5.0

Brilliant as always

Love my hair and my hairdresser so much!!!

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My Sakcs

Elizabeth Dunn
19th Jul 2018
5.0
Appointment verified by iSalon Software

I have every faith coming to the salon and having my hair styled by Andrew who does a good job complete trust

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First Visit

Hillary Gill
11th Jul 2018
5.0
Appointment verified by iSalon Software

Absolutely thrilled with my hair,quite different to my normal style.Gorgeous.
Thanks Annalise.Lovely and talented
Stylist.Will revisit in October.

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Fantastic salon and wonderful hairdresser

Zara Morris
8th Jul 2018
5.0
Appointment verified by iSalon Software

My 3yr old loves coming to visit Ellie, she goes off to get her hair washed without problems and loves the experience.

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Hair

Megan Cooper
21st Jun 2018
5.0
Appointment verified by iSalon Software

Ellie was really nice and did my hair exactly how I wanted it

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As professional and enjoyable as always

Gillian Colling
20th Jun 2018
5.0
Appointment verified by iSalon Software

I have been having my hair done here for 3years, and am delighted with my hair & the salon experience every time, whether Simon as on this occasion, or other staff e.g Jess , as well as with the junior members of staff.

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