Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.91
220 verified reviews
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Filter by rating

Best Hairdressers by far.

Nicola Lee
2nd Feb 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love having my hair done by Melissa.
It is always exactly as I like it.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Nicola,

Thank you so much for your kind words! We are thrilled to hear that you have been enjoying your hair appointments with Melissa. She is truly talented and takes great pride in ensuring that each client leaves feeling happy and confident. We will be sure to pass along your lovely feedback to her.

We always strive to provide personalized and exceptional service, so it means a lot to us that you are satisfied with your hair each time. Thank you for choosing us for your hair needs. We look forward to seeing you again soon for your next appointment.

Best,
The team at Saks Hair & Beauty Bishop Auckland

Mrs

Jill Ramsey
31st Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Ver relaxing and enjoyable and good cut and colour thanks

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Very good

Anonymous
30th Jan 2025
Team Member: Georgia
5.0

Fabulous as always

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Nails

Linda Clarke
30th Jan 2025
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Very good service, lovely and pleasant enjoy coming for relaxation

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Response from Saks Hair & Beauty Bishop Auckland

Dear Linda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed our services and that you find our salon to be a relaxing environment. Our team takes great pride in providing top-notch service to all of our clients.

We look forward to seeing you again soon for your next visit. Thank you for choosing us for your beauty needs!

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Feedback

Liz Spikings
29th Jan 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

What a great hairdresser -excellent all round -listens to the customer & advised well

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Response from Saks Hair & Beauty Bishop Auckland

Hi Liz, thank you so much for your kind words! We are delighted to hear that you had a great experience at our salon. Our team takes pride in listening to our customers and providing them with the best advice for their hair. We are glad to know that it was evident during your visit. We look forward to seeing you again soon. Take care!
-The team at Saks Hair & Beauty Bishop Auckland

A blow dry that lasts

Anonymous
29th Jan 2025
Team Member: Issac
5.0

Isaac does a great job styling my hair - not only does it look good on day 1, but it stays looking good on the next days until I need to wash it again. 😊

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Response from Saks Hair & Beauty Bishop Auckland

Hi there!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Isaac did a great job on styling your hair and that it continues to look good even on the next days. At Saks Hair & Beauty, we strive to provide quality services that leave our clients feeling satisfied and confident.

We appreciate your kind words and we will be sure to pass them along to Isaac. It means a lot to us when our clients are happy with their hair even days after their appointment. We look forward to seeing you again soon and providing you with another amazing experience.

Have a fantastic day!

Warmly,
The Saks Hair & Beauty Bishop Auckland team.

Excellent as always

Lesley Richardson
29th Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I received excellent service as always with the added bonus of meeting Amy's gorgeous little boy for the first time. The whole Bishop Auckland Saks team are friendly, warm and professional who look after me well and do a great job with my hair.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Lesley,
Thank you so much for leaving us such a lovely review. We are glad to hear that you had a great experience with us at our salon. It was a pleasure for our team to have you here and we are happy that you got to meet Amy's sweet little boy. We strive to not only provide excellent service but also create a warm and friendly environment for all our clients.
We are delighted to know that you are satisfied with the results of your hair and we appreciate your kind words towards our team. It means a lot to us. We look forward to seeing you again soon.
Warm regards,
The Saks Hair & Beauty Bishop Auckland team

My timeout

Denise Currie
24th Jan 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Always professional and friendly
Makes the experience personalised and relaxing

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Response from Saks Hair & Beauty Bishop Auckland

Dear Denise,

Thank you so much for taking the time to leave us such a lovely review. We always strive to provide a professional and friendly environment for our clients, and we are delighted to hear that this came across during your visit.

Our team takes great pride in making each experience personalised and relaxing for our clients. We believe that everyone deserves to feel pampered and rejuvenated when they visit us.

We truly appreciate your kind words and look forward to welcoming you back to our salon soon.

Best wishes,
The Saks Hair & Beauty Bishop Auckland team

Pampered

Claire Smith(Purple Hair)
21st Jan 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I'm amazingly well looked after by Gemma and junior Polly. I have challenging hair and scalp due to medication and surgery and they always take extra care but make sure I get the bright vibrant colours I want

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Response from Saks Hair & Beauty Bishop Auckland

Hi Claire,

We're so glad to hear that Gemma and Polly have been able to take such great care of you and your challenging hair and scalp! It's always our goal to make sure our clients leave feeling happy and confident with their hair, and it sounds like they have definitely delivered on that for you.

We appreciate your kind words about our team, and we are happy to hear that you are always able to achieve the bold and vibrant colors you want. Thank you for taking the time to leave a review, and we look forward to seeing you again soon.

Best,
The team at Saks Hair & Beauty Bishop Auckland

First time in Salon

Heather Peart
16th Jan 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

First time at SAKS Bishop Auckland today and tbh I was very nervous.
Lovely atmosphere on arrival, welcomed and offered a choice of beverages.
Melissa was fantastic, listened to what I wanted and offered advice on cut and upkeep.
Very happy with my cut and finish today and will certainly be back.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Heather,

Thank you so much for taking the time to leave a review about your experience at our salon. We're thrilled to hear that you found our atmosphere welcoming and enjoyed your choice of beverages. We understand that trying a new salon can be nerve-wracking, but we're glad that Melissa was able to ease your nerves and provide you with a fantastic cut and finish. We pride ourselves on listening to our clients' desires and offering professional advice, so we're delighted that you were happy with the result. We can't wait to welcome you back to our salon in the future.

Best regards,

The Team at Saks Hair & Beauty Bishop Auckland

Blow dry or blast off?

Anonymous
10th Jan 2025
3.5

When I'm paying for a blow dry I don't want my hair blasting off with alot of heat and then having to have it straightened to smooth it out. It seems lazy to do this and it's getting more common in your salon

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Response from Saks Hair & Beauty Bishop Auckland

Hi there,

Thank you for taking the time to leave us a review. We apologize for any inconvenience you experienced during your visit. We pride ourselves on delivering high-quality services, and it seems like we may have missed the mark this time.

We appreciate your feedback and we will work towards improving our blow dry techniques to ensure a smoother and more comfortable experience for our clients. Our goal is to always exceed our guests' expectations, and we regret that we did not meet yours.

We hope to have the opportunity to make it up to you in the future. Thank you for choosing our salon and we look forward to seeing you again soon, if you wish to contact me for a confidential chat I will assure you that I will investigate why you service was not acceptable.

Best regards,
Pauline Smith (Salo owner)
The team at Saks Hair & Beauty Bishop Auckland

Always good

Kate Brooke
8th Jan 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

Melissa is always wonderful

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Dr

Iris Morgue
8th Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Outstanding professional stylist! Melissa consistently creates great haircuts. She is very friendly and always creates a welcoming and relaxing atmosphere. I recommend Melissa and the rest of team to anyone who wants to look and feel good.

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Going Grey

Ruth Cunningham
7th Jan 2025
Team Member: Melissa
4.0

Melissa listens to my feedback from previous salon visit. We agree on style, cut etc. Melissa is very pleasant. Happy with final result.

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Christmas visit

Mrs Liz Thompson
23rd Dec 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Good as ever

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Excellent

Sheila Head
19th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As usual Gemma did a wonderful job. Much appreciated. Friendly while remaining professional.

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Gel nails 💅🏼

Helen
19th Dec 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie + Katie
I always love my treatments at Saks, the girls are always so welcoming and professional. Great pamper session!

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*****

Barbara Hodgson
18th Dec 2024
Team Member: Gemma
5.0

Loved my hair every time Gemma has done it and it's always how I like it. She always makes you feel welcome in the salon.

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Nails and Eye Package

June Pennick
18th Dec 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another excellent visit to the salon. As always Amy goes the extra mile to ensure all treatments are completed perfectly. She is a perfectionist 🥰

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Great Hair Care

Fiona Otterwell
17th Dec 2024
Team Member: Jessica
4.5
Appointment verified by SaloniQ Software

Really grateful to Jess for the advice that she gave me on how to keep my hair curly she gave me a great haircut. Did exactly what I asked.

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Always fabulous

Suzanne Coverdale
13th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fabulous service, friendly, professional lovely team, especially Gemma 😊

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Best Hairdressers by far.

Nicola Lee
13th Dec 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love my time at Saks. It always feels like such a treat. All of the staff in Bishop Auckland are lovely. Melissa always listens to what I would like and gets it spot on every time. She is always happy to give me advice about my hair.

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Always a pleasure

Andrea Lowes
13th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Perfect as always

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Cut and blow dry

Debbie Ford
13th Dec 2024
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Thank you Selby. You have cut my hair so well again. No lego straight fringe.

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Colour

Helen
13th Dec 2024
5.0

Excellent as always! ❤️

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Hair colour and style

Mrs Gail Summerson
13th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma, and all the staff, are so friendly and make you feel so relaxed and comfortable. Gemma always does a brilliant job and makes me feel so much better when she does my hair

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Hair appointment

Mrs Tracey Jones
12th Dec 2024
5.0

Brilliant as usual, cut just right and highlights perfect x

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Extensions

Susan Holden
11th Dec 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia was fabulous. She and Pauline did an amazing job and the result is fantastic.
I love my extensions. Thank you very much!

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A first class experience

Susan Bateson
11th Dec 2024
Team Member: Melissa
5.0

Excellent as always. I appreciate the reliability of this salon and the pleasant staff.

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Hair cut

Toni Wallace
10th Dec 2024
Team Member: Issac
4.5
Appointment verified by SaloniQ Software

Issac always knows what to do with my hair. Even the littlest of trims makes my hair feel fabulous

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Cut & colour

Linda Clarke
9th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Jess has been wonderful, so caring and kind in helping me with my hair during chemo and after. I am very sad that she is leaving, I will miss her, she’s very talented.🥲❤️

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Great as usual

Helen Coverdale
6th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Always a great cut and a great curly blow dry, and always entertaining!

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Beautiful nails

Linda Clarke
28th Nov 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Very relaxing, very friendly felt like a good treat

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Trim and therapy

Susan Siddle
28th Nov 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As usual excellent service, all friendly pleasant staff.

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Lovely as always

Jem Dearnley
25th Nov 2024
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

My hair looks and feels lovely, I felt very well taken care of

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Best service ever

Claire Proud
22nd Nov 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Amazing service as usual ,perfect colour I love it ❤️

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Gel nails

June Pennick
21st Nov 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Another excellent visit to the salon today. Stevie always goes the extra mile making sure everything is perfect. Thank you Stevie. Loving the new colour x

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Beautiful balayage

Victoria Simpson
19th Nov 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Amazing cut and balayage colour, which is testament to the superior skills of Melissa, who is a talented stylist and colourist.

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Perfect cut and colour

Claire Wright
14th Nov 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Just amazing,love saks Bishop Auckland,especially stylist Jessica,she is so professional and listens to everything you say about what you need,also other girls in salon make you feel so welcome from start to finish ♥️

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colour and cut

Diane kay
7th Nov 2024
Team Member: Selby
5.0

always good colour and cut and lovely staff

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Hair stylist

Linda Clarke
5th Nov 2024
Team Member: Jessica
5.0

Excellent as always, very careful and gentle cutting my very elderly mams hair

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Response from Saks Hair & Beauty Bishop Auckland

Hi Linda, thank you so much for leaving us such a kind review! We're so happy to hear that we were able to provide careful and gentle service for your mom's hair. Our team at Saks Hair & Beauty Bishop Auckland always strives to make our clients feel comfortable and well taken care of. We appreciate your loyalty and we hope to see you and your mam again soon! Take care, The team at Saks Hair & Beauty Bishop Auckland

Cut and blow dry

Carol Nicholson
4th Nov 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

I always ask for Issac. The way he does my hair is excellent. He is friendly and professional.

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Saturday visut

Mandy Fletcher
3rd Nov 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was efficient as always. Did my hair just as I like it.

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Ms

Pauline Milburn
1st Nov 2024
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

She cut my hair very well just how I wanted it.

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STUNNING

Katie Burns
31st Oct 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Girl knows her stuff. Hair is STUNNING 😍

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Response from Saks Hair & Beauty Bishop Auckland

Hi Katie, thank you so much for leaving us such a kind review! We are thrilled to hear that you had a great experience at our salon and that you are happy with your stunning hair. Our team takes great pride in their skills and knowledge, and we are always happy to share our expertise with our lovely clients like yourself. We hope to see you again soon and help you maintain that gorgeous hair of yours! Take care, The team at Saks Hair & Beauty Bishop Auckland.

Feeling Good Again

Kath Billingham
30th Oct 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma always puts me at ease, gives me professional advice, makes me laugh and styles my hair beautifully. Thank you Gemma

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Response from Saks Hair & Beauty Bishop Auckland

Hi Kath,
Thank you for taking the time to leave such a lovely review. We are thrilled to hear that Gemma made you feel at ease, gave you professional advice, and left you with a beautiful hairstyle. We truly appreciate your kind words and will make sure to pass on your compliments to Gemma. We hope to see you again soon at Saks Hair & Beauty.
Best,
The Team at Saks Hair & Beauty Bishop Auckland

Fantastic as always

Helen Coverdale
27th Oct 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Fantastic as always!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Helen,

Thank you for leaving us such a lovely review! We are thrilled to hear that you had a fantastic experience with us at Saks Hair & Beauty Bishop Auckland.

Our team works hard to ensure that every visit is enjoyable and we are happy to know that we have met your expectations. Thank you for your continuous support and we hope to see you again soon.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland.

Long term customer

Moira Barnes
26th Oct 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As per usual, brill!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Moira, thank you for your stellar review! We're thrilled to hear that we were able to meet your expectations once again. We always strive to provide top-notch services for all our clients, so it's great to know that our efforts have been appreciated. It's been a pleasure having you at our salon and we can't wait to see you again soon! Best regards, the team at Saks Hair & Beauty Bishop Auckland.

Great haircut

mrs shirley race
26th Oct 2024
Team Member: Melissa
5.0

Recently started having my haircut with Melissa after having a mobile hairdresser for over 20 years. And all I ask myself is why did I not return to the salon to have my haircut? I last visited Saks when they had the shop next door and changed to a mobile as it was easier at the time due to family circumstances. Melissa cuts my hair absolutely brilliantly and I am so glad to have found her. The rest of the team are always pleasant which in itself is wonderful. So happy with my new hair stylist and cannot praise her highly enough!!! This review is being left after 2 previous appointments and may there be many more!!!!

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Response from Saks Hair & Beauty Bishop Auckland

Dear Mrs. Shirley,

Thank you so much for taking the time to leave such a lovely review for our salon! We are delighted to hear that you have found a new hair stylist in Melissa. We completely understand that life can get busy and sometimes convenience is key, but we are so grateful that you have chosen to return to our salon after all these years.

We are thrilled that you are happy with your haircut and have had such pleasant experiences with our team. We will make sure to pass on your praise to Melissa and the rest of our staff. It means a lot to us to have such a satisfied customer like yourself.

We look forward to seeing you at your future appointments and we hope to continue providing you with excellent service and beautiful hair. Thank you for choosing Saks Hair & Beauty Bishop Auckland.

Best regards,
The Team at Saks Hair & Beauty Bishop Auckland

Super Team

Suzanne Coverdale
24th Oct 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always a pleasure having my hair done by Gemma in Saks Bishop Auckland. Great team!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Suzanne,

Thank you for your lovely review! We are delighted to hear that you had a fantastic experience with Gemma at Saks Bishop Auckland. Our team works hard to ensure that every client feels welcomed and leaves feeling satisfied with their hair.

We appreciate your continued support and look forward to seeing you again soon. Don't hesitate to let us know if there is anything we can do to make your next visit even more enjoyable.

Take care and have a great day!

The team at Saks Hair & Beauty Bishop Auckland.