Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.91
232 verified reviews
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Value
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Filter by rating

Fabulous, as always!

Jackie Gent
7th Mar 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is a brilliant stylist in every respect. As well as being so very talented and creative, she is just so lovely. Bubbly, kind and caring. A wonderful asset to the salon.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jackie,

Thank you so much for leaving such a lovely review for us! We are thrilled to hear that you had a great experience with Gemma. We couldn’t agree more – she is truly talented and has a wonderful personality to match.

We are lucky to have Gemma as part of our team and we will be sure to pass on your kind words to her. We hope to see you again soon at our salon!

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Excellent

Sheila Head
27th Feb 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always good to see Gemma. Very high quality as always.

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Hair cut & style

Joan Short
25th Feb 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I enjoyed my appointment in relaxed atmosphere and felt very comfortable
I am well pleased with my hair cut and style
Thanks to Melissa

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Hair cut-style

Isabel Wall
25th Feb 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

First class service, Issac always genuinely takes care of my hair, nothing too much trouble. Feel he treats you sincerely

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Happy little boy

Anonymous
21st Feb 2025
5.0

Our little boy has had his hair cut here since the Covid restrictions were lifted. Staff are very good with him. Lucky for us he actually loves having his hair cut and always has. He has Jess as his stylist today and she was incredibly kind and gave him lots of praise for sitting well. She worked quickly and could sense when he was starting to feel like he was done sitting and worked even faster. Very good at blowing away the hair and making him less itchy and more comfortable. Thank you

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Top lady

Wendy Haytouf
20th Feb 2025
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Loverly pleasant young lady , always makes me smile , fabulous at her job love coming to get my hair done just overall fantastic atmosphere thank you

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Amazing

AM
19th Feb 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was lovely as always, listened to what I wanted and gave me good advice, very happy with haircut 🫶

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Cut and colour

Linda Scrivener
17th Feb 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is a brilliant stylist, kind and caring. I always feel comfortable in her hands .

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Cut and colour

Julie Bearpark
13th Feb 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always a friendly warm and professional experience. Issac gave advice and guidance to both cut and colour and I am thrilled with the results

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Response from Saks Hair & Beauty Bishop Auckland

Hi Julie,

Thank you for taking the time to leave a review about your recent visit with us. We are so happy to hear that you had a friendly, warm, and professional experience with our stylist, Isaac. We always strive to provide our clients with expert advice and top-notch results, so we are thrilled that you are happy with your cut and color. Your satisfaction is our top priority, and we can't wait to welcome you back to our salon for your next appointment.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Nails by Amy

June Pennick
12th Feb 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another excellent visit for Nails. As always Amy is a perfectionist. Thank you

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Hair

Lynn Butler
5th Feb 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Very friendly and makes you feel welcome. Always happy with my hairstyle and offers advice if I ask

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lynn,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you feel welcomed and happy with your hairstyle at our salon. Our team prides itself on providing a friendly and welcoming environment for our clients.

We are also happy to hear that our team has been able to offer helpful advice when asked. We truly value your satisfaction and want to make sure you leave our salon feeling confident and stylish.

Thank you again for your positive feedback. We can't wait to see you again soon.

Take care,
The Saks Hair & Beauty Bishop Auckland team

Eyes

Lynn Butler
5th Feb 2025
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Very friendly and attentive with pride in her work. Always makes you feel welcome

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Best Hairdressers by far.

Nicola Lee
2nd Feb 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love having my hair done by Melissa.
It is always exactly as I like it.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Nicola,

Thank you so much for your kind words! We are thrilled to hear that you have been enjoying your hair appointments with Melissa. She is truly talented and takes great pride in ensuring that each client leaves feeling happy and confident. We will be sure to pass along your lovely feedback to her.

We always strive to provide personalized and exceptional service, so it means a lot to us that you are satisfied with your hair each time. Thank you for choosing us for your hair needs. We look forward to seeing you again soon for your next appointment.

Best,
The team at Saks Hair & Beauty Bishop Auckland

Mrs

Jill Ramsey
31st Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Ver relaxing and enjoyable and good cut and colour thanks

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Very good

Anonymous
30th Jan 2025
Team Member: Georgia
5.0

Fabulous as always

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Nails

Linda Clarke
30th Jan 2025
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Very good service, lovely and pleasant enjoy coming for relaxation

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Response from Saks Hair & Beauty Bishop Auckland

Dear Linda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed our services and that you find our salon to be a relaxing environment. Our team takes great pride in providing top-notch service to all of our clients.

We look forward to seeing you again soon for your next visit. Thank you for choosing us for your beauty needs!

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Feedback

Liz Spikings
29th Jan 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

What a great hairdresser -excellent all round -listens to the customer & advised well

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Response from Saks Hair & Beauty Bishop Auckland

Hi Liz, thank you so much for your kind words! We are delighted to hear that you had a great experience at our salon. Our team takes pride in listening to our customers and providing them with the best advice for their hair. We are glad to know that it was evident during your visit. We look forward to seeing you again soon. Take care!
-The team at Saks Hair & Beauty Bishop Auckland

A blow dry that lasts

Anonymous
29th Jan 2025
Team Member: Issac
5.0

Isaac does a great job styling my hair - not only does it look good on day 1, but it stays looking good on the next days until I need to wash it again. 😊

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Response from Saks Hair & Beauty Bishop Auckland

Hi there!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Isaac did a great job on styling your hair and that it continues to look good even on the next days. At Saks Hair & Beauty, we strive to provide quality services that leave our clients feeling satisfied and confident.

We appreciate your kind words and we will be sure to pass them along to Isaac. It means a lot to us when our clients are happy with their hair even days after their appointment. We look forward to seeing you again soon and providing you with another amazing experience.

Have a fantastic day!

Warmly,
The Saks Hair & Beauty Bishop Auckland team.

Excellent as always

Lesley Richardson
29th Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I received excellent service as always with the added bonus of meeting Amy's gorgeous little boy for the first time. The whole Bishop Auckland Saks team are friendly, warm and professional who look after me well and do a great job with my hair.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Lesley,
Thank you so much for leaving us such a lovely review. We are glad to hear that you had a great experience with us at our salon. It was a pleasure for our team to have you here and we are happy that you got to meet Amy's sweet little boy. We strive to not only provide excellent service but also create a warm and friendly environment for all our clients.
We are delighted to know that you are satisfied with the results of your hair and we appreciate your kind words towards our team. It means a lot to us. We look forward to seeing you again soon.
Warm regards,
The Saks Hair & Beauty Bishop Auckland team

My timeout

Denise Currie
24th Jan 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Always professional and friendly
Makes the experience personalised and relaxing

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Response from Saks Hair & Beauty Bishop Auckland

Dear Denise,

Thank you so much for taking the time to leave us such a lovely review. We always strive to provide a professional and friendly environment for our clients, and we are delighted to hear that this came across during your visit.

Our team takes great pride in making each experience personalised and relaxing for our clients. We believe that everyone deserves to feel pampered and rejuvenated when they visit us.

We truly appreciate your kind words and look forward to welcoming you back to our salon soon.

Best wishes,
The Saks Hair & Beauty Bishop Auckland team

Pampered

Claire Smith(Purple Hair)
21st Jan 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I'm amazingly well looked after by Gemma and junior Polly. I have challenging hair and scalp due to medication and surgery and they always take extra care but make sure I get the bright vibrant colours I want

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Response from Saks Hair & Beauty Bishop Auckland

Hi Claire,

We're so glad to hear that Gemma and Polly have been able to take such great care of you and your challenging hair and scalp! It's always our goal to make sure our clients leave feeling happy and confident with their hair, and it sounds like they have definitely delivered on that for you.

We appreciate your kind words about our team, and we are happy to hear that you are always able to achieve the bold and vibrant colors you want. Thank you for taking the time to leave a review, and we look forward to seeing you again soon.

Best,
The team at Saks Hair & Beauty Bishop Auckland

First time in Salon

Heather Peart
16th Jan 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

First time at SAKS Bishop Auckland today and tbh I was very nervous.
Lovely atmosphere on arrival, welcomed and offered a choice of beverages.
Melissa was fantastic, listened to what I wanted and offered advice on cut and upkeep.
Very happy with my cut and finish today and will certainly be back.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Heather,

Thank you so much for taking the time to leave a review about your experience at our salon. We're thrilled to hear that you found our atmosphere welcoming and enjoyed your choice of beverages. We understand that trying a new salon can be nerve-wracking, but we're glad that Melissa was able to ease your nerves and provide you with a fantastic cut and finish. We pride ourselves on listening to our clients' desires and offering professional advice, so we're delighted that you were happy with the result. We can't wait to welcome you back to our salon in the future.

Best regards,

The Team at Saks Hair & Beauty Bishop Auckland

Blow dry or blast off?

Anonymous
10th Jan 2025
3.5

When I'm paying for a blow dry I don't want my hair blasting off with alot of heat and then having to have it straightened to smooth it out. It seems lazy to do this and it's getting more common in your salon

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Response from Saks Hair & Beauty Bishop Auckland

Hi there,

Thank you for taking the time to leave us a review. We apologize for any inconvenience you experienced during your visit. We pride ourselves on delivering high-quality services, and it seems like we may have missed the mark this time.

We appreciate your feedback and we will work towards improving our blow dry techniques to ensure a smoother and more comfortable experience for our clients. Our goal is to always exceed our guests' expectations, and we regret that we did not meet yours.

We hope to have the opportunity to make it up to you in the future. Thank you for choosing our salon and we look forward to seeing you again soon, if you wish to contact me for a confidential chat I will assure you that I will investigate why you service was not acceptable.

Best regards,
Pauline Smith (Salo owner)
The team at Saks Hair & Beauty Bishop Auckland

Always good

Kate Brooke
8th Jan 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

Melissa is always wonderful

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Dr

Iris Morgue
8th Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Outstanding professional stylist! Melissa consistently creates great haircuts. She is very friendly and always creates a welcoming and relaxing atmosphere. I recommend Melissa and the rest of team to anyone who wants to look and feel good.

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Going Grey

Ruth Cunningham
7th Jan 2025
Team Member: Melissa
4.0

Melissa listens to my feedback from previous salon visit. We agree on style, cut etc. Melissa is very pleasant. Happy with final result.

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Christmas visit

Mrs Liz Thompson
23rd Dec 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Good as ever

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Excellent

Sheila Head
19th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As usual Gemma did a wonderful job. Much appreciated. Friendly while remaining professional.

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Gel nails 💅🏼

Helen
19th Dec 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie + Katie
I always love my treatments at Saks, the girls are always so welcoming and professional. Great pamper session!

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*****

Barbara Hodgson
18th Dec 2024
Team Member: Gemma
5.0

Loved my hair every time Gemma has done it and it's always how I like it. She always makes you feel welcome in the salon.

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Nails and Eye Package

June Pennick
18th Dec 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another excellent visit to the salon. As always Amy goes the extra mile to ensure all treatments are completed perfectly. She is a perfectionist 🥰

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Great Hair Care

Fiona Otterwell
17th Dec 2024
Team Member: Jessica
4.5
Appointment verified by SaloniQ Software

Really grateful to Jess for the advice that she gave me on how to keep my hair curly she gave me a great haircut. Did exactly what I asked.

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Always fabulous

Suzanne Coverdale
13th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fabulous service, friendly, professional lovely team, especially Gemma 😊

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Best Hairdressers by far.

Nicola Lee
13th Dec 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love my time at Saks. It always feels like such a treat. All of the staff in Bishop Auckland are lovely. Melissa always listens to what I would like and gets it spot on every time. She is always happy to give me advice about my hair.

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Always a pleasure

Andrea Lowes
13th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Perfect as always

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Cut and blow dry

Debbie Ford
13th Dec 2024
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Thank you Selby. You have cut my hair so well again. No lego straight fringe.

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Colour

Helen
13th Dec 2024
5.0

Excellent as always! ❤️

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Hair colour and style

Mrs Gail Summerson
13th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma, and all the staff, are so friendly and make you feel so relaxed and comfortable. Gemma always does a brilliant job and makes me feel so much better when she does my hair

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Hair appointment

Mrs Tracey Jones
12th Dec 2024
5.0

Brilliant as usual, cut just right and highlights perfect x

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Extensions

Susan Holden
11th Dec 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia was fabulous. She and Pauline did an amazing job and the result is fantastic.
I love my extensions. Thank you very much!

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A first class experience

Susan Bateson
11th Dec 2024
Team Member: Melissa
5.0

Excellent as always. I appreciate the reliability of this salon and the pleasant staff.

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Hair cut

Toni Wallace
10th Dec 2024
Team Member: Issac
4.5
Appointment verified by SaloniQ Software

Issac always knows what to do with my hair. Even the littlest of trims makes my hair feel fabulous

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Cut & colour

Linda Clarke
9th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Jess has been wonderful, so caring and kind in helping me with my hair during chemo and after. I am very sad that she is leaving, I will miss her, she’s very talented.🥲❤️

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Great as usual

Helen Coverdale
6th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Always a great cut and a great curly blow dry, and always entertaining!

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Beautiful nails

Linda Clarke
28th Nov 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Very relaxing, very friendly felt like a good treat

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Trim and therapy

Susan Siddle
28th Nov 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As usual excellent service, all friendly pleasant staff.

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Lovely as always

Jem Dearnley
25th Nov 2024
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

My hair looks and feels lovely, I felt very well taken care of

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Best service ever

Claire Proud
22nd Nov 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Amazing service as usual ,perfect colour I love it ❤️

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Gel nails

June Pennick
21st Nov 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Another excellent visit to the salon today. Stevie always goes the extra mile making sure everything is perfect. Thank you Stevie. Loving the new colour x

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Beautiful balayage

Victoria Simpson
19th Nov 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Amazing cut and balayage colour, which is testament to the superior skills of Melissa, who is a talented stylist and colourist.

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