Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.92
185 verified reviews
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Filter by rating

5 stars as always

Andrew Richards
9th Aug 2024
Team Member: Gemma
5.0

5 stars

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Lovely

Vivien Mcdermott
8th Aug 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

After having a bad haircut, elsewhere, Issac has made it right. He’s done a great job.

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Friendly efficient service

Margaret Davison
6th Aug 2024
Team Member: Melissa
5.0

Melissa always listens, is attentive, knows my hair and what works for me. Other salon staff courteous and friendly - happy with my visit as always

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Response from Saks Hair & Beauty Bishop Auckland

Dear Margaret,

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you had another positive experience at our salon, and that Melissa provided you with excellent service as always. We're proud to have a team of dedicated and friendly staff who strive to make each visit enjoyable and tailored to our clients' needs.

Please know that we truly value your loyalty and look forward to welcoming you back in the future. Take care and have a wonderful day!

Best wishes,
The Team at Saks Hair & Beauty Bishop Auckland

Fabulous x

Susan Walton
2nd Aug 2024
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Selby made me feel so comfortable and talked through what I wanted x would give 10 /10

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Response from Saks Hair & Beauty Bishop Auckland

Dear Susan, thank you for sharing your positive experience at our salon. We're delighted to hear that Selby was able to make you feel comfortable and take the time to talk through your desired style. We strive to provide top-notch services and it means a lot to receive a 10/10 rating from you. Thank you for choosing our salon and we hope to see you again soon. Best wishes from the team at Saks Hair & Beauty Bishop Auckland.

Cut & colour

Paula Wilson
28th Jul 2024
Team Member: Jessie
4.5
Appointment verified by SaloniQ Software

Great service. Very happy with my hair cut and colour

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Response from Saks Hair & Beauty Bishop Auckland

Hi Paula Wilson,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were happy with your hair cut and colour! Our team at Saks Hair & Beauty Bishop Auckland strives to provide exceptional service and we are happy that we could meet your expectations.

We hope to see you again soon for another fabulous experience. Thank you for choosing our salon and for your kind words. It means a lot to our team.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

My Saks

Mrs Liz Thompson
27th Jul 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Very pleased, as always.Georgia is very competent and pleasant.

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My Saks

Mrs Liz Thompson
27th Jul 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Very pleased, as always.Georgia is very competent and pleasant.

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Perfect

Andrea Lowes
26th Jul 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Jess is brilliant at what she does with my hair, I love it and wish I found her years ago. Such a pleasure to visit Bishop Auckland salon, I very nice feel to the place and everyone is friendly.

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Hair

Alison (Gemmas Client) Mathews
24th Jul 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Love my new root colour today

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Salon Visit to Saks

Valerie Forster
24th Jul 2024
5.0

Enjoyable experience. Nails always done well. Always friendly.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Valerie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an enjoyable experience at our salon. We take great pride in providing excellent services, and we're happy to know that your nails always turn out well.

We strive to create a friendly atmosphere at our salon, so it's lovely to hear that you find our team welcoming. Your kind words mean a lot to us, and we look forward to seeing you again soon.

Best wishes,

The team at Saks Hair & Beauty Bishop Auckland

Excellent

Toni Wallace
22nd Jul 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Lovely member of the team, treats clients with kindness and respect. Knows exactly what treatment I want and how I want it

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Response from Saks Hair & Beauty Bishop Auckland

Hi Toni,

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience at our salon. Our team strives to always treat our clients with kindness and respect as well as providing excellent service.

We are happy to know that our team member was able to understand your desired treatment and provide it to your liking. We always aim to exceed our clients' expectations and we are glad that we could do so for you.

We appreciate your support and look forward to seeing you again at our salon.

Best,
The team at Saks Hair & Beauty Bishop Auckland

Very talented and professional beautician

Jackie Gent
19th Jul 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

My usual beautician is Amy who is fantastic in every way. However, she is on maternity leave so for the past two appointments I have had Katie. Lovely girl, excellent results, very professional and thorough.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jackie,

Firstly, thank you for taking the time to leave a review for our salon. We greatly appreciate your feedback and are happy to hear that you have had positive experiences with both Amy and Katie.

We understand the importance of having a trusted and skilled beautician, and we are pleased to know that Katie has been able to provide you with excellent results while Amy is on maternity leave. We will make sure to pass along your kind words to Katie and let her know how much you appreciate her professionalism and thoroughness.

We look forward to welcoming you back to our salon in the future, and we are confident that both Amy and Katie will continue to provide you with top-notch beauty services. Thank you for choosing Saks Hair & Beauty Bishop Auckland.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Excellent in every respect

Jackie Gent
19th Jul 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is fabulous. Talented stylist but also a lovely, caring person. Nothing is too much trouble. Very professional and hardworking.

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Sax Bishop Auckland

Joy Pallister
19th Jul 2024
Team Member: Gemma
5.0

Thoroughly professional. Both Gemma Katie are skilled, kind and lovely characters.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Joy,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a positive experience with Gemma and Katie at our salon. We pride ourselves on our professionalism and it's great to know that it shines through in our team members.

We are lucky to have such skilled and friendly stylists like Gemma and Katie on our team. We will definitely pass along your kind words to them.

Thank you again for your feedback and for choosing our salon for your beauty needs. We can't wait to welcome you back soon!

Best,
The Saks Hair & Beauty Bishop Auckland Team

Excellent as usual

Amanda Dobinson
17th Jul 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Usual high class service. Very happy

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Relaxing visit S usual.

Mrs Denise Stout
17th Jul 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is always engaged and discussed in detail what to do with my hair! She always has good positive suggestions and is always cheerful and professional.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Mrs. Denise,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful experience with Georgia at our salon. She is truly dedicated to providing our clients with exceptional service and always goes above and beyond to ensure that your hair goals are met.

It brings us great joy to know that Georgia's professionalism and positive attitude made your visit to our salon a pleasant one. We appreciate your kind words and we will be sure to share your feedback with her.

We can't wait to welcome you back for your next appointment. Have a great day!

Warmly,
The Saks Hair & Beauty team at Bishop Auckland

Haircut today.

Trisha Sharky
16th Jul 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual I was made to feel welcome as soon as I stepped in to the salon. All staff very friendly but professional.

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Cut colour and curl

Christine Redhead
16th Jul 2024
Team Member: Melissa
5.0

Love my hair Melissa is an amazing hair stylist

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Very skilled

Helen Coverdale
12th Jul 2024
Team Member: Jessica
5.0

I’m always very happy with my hair after I have been to Jess, it is perfect. She is always consistent, professional, friendly and funny.

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Very skilled

Helen Coverdale
12th Jul 2024
Team Member: Jessica
5.0

I’m always very happy with my hair after I have been to Jess, it is perfect. She is always consistent, professional, friendly and funny.

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Very skilled

Helen Coverdale
12th Jul 2024
Team Member: Jessica
5.0

I’m always very happy with my hair after I have been to Jess, it is perfect. She is always consistent, professional, friendly and funny.

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Going Grey

Ruth Cunningham
9th Jul 2024
Team Member: Melissa
4.0
Appointment verified by SaloniQ Software

Have been considering going gey for sometime. Melissa was v helpful in discussing best course of action to achieve this as painlessly as possible.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Ruth, thank you for taking the time to leave us a review. We're happy to hear that you had a positive experience with Melissa and that she was able to assist you in achieving your desired hair color. Our team is always dedicated to ensuring our clients have the best experience possible, and we're glad to hear that Melissa was able to help make the process painless for you. We appreciate your feedback and we hope to see you again at Saks Hair & Beauty for any future hair transformations. All the best from the team at Saks Hair & Beauty Bishop Auckland.

Good Hair Day.

Julia Godding
8th Jul 2024
5.0
Appointment verified by SaloniQ Software

A calm atmosphere, friendly professional staff.A really good experience.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Julia, thank you so much for your kind review! It's always great to hear that our clients feel welcome and relaxed in our salon. Our team takes pride in creating a calm and friendly atmosphere for all our guests. We're glad to hear that you had a good experience and we hope to see you again soon! Thank you for choosing our salon and for your support. Take care, The Team at Saks Hair & Beauty Bishop Auckland.

Salon Experience

Brenda Wilson
5th Jul 2024
5.0
Appointment verified by SaloniQ Software

The usual friendly professional service Attractive clean salon A junior member of staff who was both friendly and professional and an amazing skilled and knowledgeable stylist

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Excellent salon

Joanne Smith
27th Jun 2024
5.0
Appointment verified by SaloniQ Software

This was my second trip to the Bishop Auckland salon and both times I saw Georgia. She was great and did an excellent job on my hair (both times). She listened to what I wanted and gave me suggestions when I was unsure. I love my new hair and would recommend both Georgia and this salon to anyone. All of the staff I spoke to were friendly and professional. I will be back in a couple of months.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Joanne,

We are delighted to hear that you had a great experience at our salon on your two visits, and we appreciate you taking the time to write a review. We are even happier to know that Georgia has consistently been providing you with excellent service and that you are loving your new hair.

We take pride in our team's ability to listen to our customers' desires and provide helpful suggestions when needed, and we are glad that you found this to be the case during your visits. Our staff strives to be friendly and professional at all times, and we are glad that they made your experience even more enjoyable.

We look forward to welcoming you back in a couple of months and continuing to provide you with top-notch hair and beauty services.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Hair cut and highlights

Mrs Tracey Jones
25th Jun 2024
5.0
Appointment verified by SaloniQ Software

As always the staff are really friendly. Jess did my hair and I am so pleased with the results. X

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Always fabulous

Janet Coates
22nd Jun 2024
5.0
Appointment verified by SaloniQ Software

always from walking through the door every one is so so welcoming
Melissa is amazing
Xxxx

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Shortcut

Emma Green
20th Jun 2024
5.0
Appointment verified by SaloniQ Software

Excellent customer service with Gemma and team,luvly atmosphere,excellent cut,will be back…

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Extraordinary

Victoria Simpson
19th Jun 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa is an expert with style and colour. In the year I’ve been her client she’s transformed my hair from being damaged, brittle (and quite frankly resembling a bale of hay) to a vibrant and glossy mane. I’m really happy with my hair and know I’m in expert hands at every appointment. I’d highly recommend Melissa! I really enjoy the banter too :)

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Hair

June Pennick
19th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As always excellent cut and dry by Gemma. I have been a client of Gemma’s for many years and wouldn’t want to go anywhere else.

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Beauty

June Pennick
19th Jun 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

As always excellent service. Stevie is a perfectionist always ensuring the treatment are perfect. Thank you

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Happy Hair Day

Kath Billingham
19th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have Gemma cut and style my hair. Very pleased with the result and the friendly and professional service.

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Great Sevice

Helen Holmes
19th Jun 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always fantastic customer service. Everyone is very friendly. Issac is brilliant and loved my hair 😁

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Review of visit

Eileen Iddon
14th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Today I had a wash and blow dry by Gemma. As always she is very professional in her work ethics. Always makes you feel comfortable and at ease.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Eileen, thank you so much for taking the time to leave this lovely review. We're thrilled to hear that Gemma provided you with a professional and comfortable experience during your wash and blow dry. We will be sure to pass along your kind words to her. Thank you for choosing our salon, we look forward to seeing you again soon.
Best, The team at Saks Hair & Beauty Bishop Auckland.

Great Professional Service

Collette Lamb
6th Jun 2024
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie is a bubbly character who with her friendly approach makes the client feel valued. She works her magic on my hair and I always leave feeling uplifted as she does such a good job.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Collette Lamb,

We are delighted to hear that you had a great experience at our salon with Jessie! She is truly an asset to our team and we will be sure to pass along your kind words to her. We are glad that Jessie's friendly approach made you feel valued and that you left our salon feeling uplifted. That is always our goal for every client.

Thank you for taking the time to share your positive feedback with us. We hope to see you again soon for your next visit.

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Long term customer

Moira Barnes
5th Jun 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As always brilliant service from Mel!

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Excellent as ever

Lyn Bond
4th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Everyone is always friendly.
Gemma is brilliant as usual. Always makes my hair look wonderful.It is always a pleasure to have my hair done by Gemma.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lyn,

Thank you for taking the time to leave a review. We are thrilled to hear that you find everyone at our salon to be friendly. We pride ourselves on providing a warm and welcoming atmosphere for all of our clients.

We are also delighted that you had a pleasant experience with Gemma during your visit. We will be sure to pass on your kind words to her. It is always our goal to make our clients feel wonderful when they leave our salon.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Best wishes,

The Saks Hair & Beauty Bishop Auckland Team

Excellent

Sheila Head
1st Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma has always been able to manage my curly hair so well. She was great yesterday with my chemo hair. A star.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Sheila,

Thank you so much for your kind words! We are thrilled to hear that Gemma was able to achieve your desired look, even with your chemo hair. She truly is a star and we are lucky to have her on our team. We are so grateful for your continued support and we hope to see you again soon.

Best,
The Saks Hair & Beauty Bishop Auckland team

Excellent customer satisfied overall

Liz Spikings
31st May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma listens to what your concerns are & makes suggestions, based on her knowledge & experience, which I have always been very happy with.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Liz,

Thank you for taking the time to leave a review, we truly appreciate it. We are thrilled to hear that Gemma was able to provide suggestions based on her expertise and that you have always been happy with the results. It is our goal to ensure all of our clients feel listened to and leave our salon feeling satisfied. Our team at Saks Hair & Beauty Bishop Auckland is dedicated to providing top-notch service and we are happy to have met your expectations. We hope to see you again soon!

Best,
The Saks Hair & Beauty Bishop Auckland Team

Miss

Carly Aston
23rd May 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

I love my experience at Saks

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Cut and blow dry

Margot Davies
16th May 2024
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Can recommend Charlotte . Love my hair cut . Lovely stylist patient courteous and very professional 5star plus

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Response from Saks Hair & Beauty Bishop Auckland

Dear Margot,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our stylist, Charlotte. We pride ourselves in providing exceptional service and we are happy to hear that her professionalism and patience stood out to you.

We are also glad that you love your new haircut! We will be sure to pass on your kind words to Charlotte. We appreciate your recommendation and we hope to see you again soon!

Best wishes,
The team at Saks Hair & Beauty Bishop Auckland

Hair colour and style

Mrs Gail Summerson
15th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Such an enjoyable experience. Gemma knows exactly what to do with my hair. Everyone in the salon are so friendly and always greet me with a smiling face. Would never hold anywhere else

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Mrs

Eileen Iddon
11th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is always very professional in her work.
Very caring person and nothing is toomuch trouble.

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Salon Visit

Janet Lloyd
10th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Had a lip/chin wax with Stevie Jo and a cut and finish with Gemma R.
Absolutely awesome service as always. Nothing is ever too much trouble for the staff, the salon is welcoming and has a lovely ambience. Although I can't get in as often as I would like because of illness, it is always a pleasure to visit the salon. Gemma is a breath of fresh air, her attitude is infectious and she is a remarkable hair stylist. Stevie Jo is lovely and is always happy to bring the wax pot downstairs as I am unable to get up the stairs. I can't recommend highly enough.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Janet,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had an awesome experience at our salon, especially with Stevie Jo and Gemma R. Our team works hard to make sure that our clients feel welcomed and comfortable, and your kind words mean a lot to us.

We understand that your visits may be limited due to your illness, but we're always happy to see you whenever possible. We'll make sure to pass along your compliments to Gemma and Stevie Jo - they'll be delighted to hear it.

Thanks again for choosing our salon and for your kind words. We can't wait to welcome you back in the future.

Warmly,
Pauline & All the team at Saks Hair & Beauty Bishop Auckland

Jess

Maureen Roe
9th May 2024
Team Member: Jessica
5.0

Always a fabulous experience having my hair done by Jess. She's very friendly and talented.

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Male haircut

Anonymous
9th May 2024
Team Member: Gemma
4.0

Always a joy having my hair cut by Gemma

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Best treat ever

Denise Brough
9th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Excellent service from going into the shop to leaving. I always look forward to having my hair done. I feel rejuvenated. Thanks to all the staff but in particular to Gemma x

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Excellent as always

Lesley Richardson
8th May 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie provided a very comprehensive, relaxing facial based on her knowledge of my favourite treatments in the past. She made the whole experience feel like a luxurious treat. I also had a hair colour and cut done by Melissa - professional, personal and very well done as always. I came out of the salon today refreshed and feeling better.
I also spotted some very thoughtful, kind behaviour from Gemma in the way she handled a mistake made by a client about her appointment day - above and beyond!

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Fantastic stylists

Margaret Eadsforth
3rd May 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Jess listens to what I want to acheive, then explains everything, and when she was finished I got the perfect cut and colour I want, plus a style I can manage.

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Haircut

Dawn Hopps
1st May 2024
5.0
Appointment verified by SaloniQ Software

Tall jess! I love her banter and her hair styling!! Deffo recommend

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