Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.92
185 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Cut and blow

Eunis Boodh
26th Apr 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I like the cut very much. Didn't like coffee out of a plastic mug!

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Toddler hair cut

Mrs Lauren Towers
26th Apr 2024
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie was lovely and was great with my daughter.

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Saks Bishop Auckland

Claire Wright
25th Apr 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

What a pleasure Jessica was,fully professional and with a smile,she chatted to me through out,and made me giggle,what a joy this ladie is,total asset to Pauline at saks Bishop Auckland.p.s I love my colour and cut.

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Cut&finish

Anonymous
22nd Apr 2024
Team Member: Gemma
5.0

Always a pleasure having my hair done by Gemma. She’s a lovely friendly woman who makes you feel relaxed. Thank you Gemma

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Colour change

Jayne Simpson
20th Apr 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Great as always

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jayne,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had another great experience at our salon.

It means a lot to us that you keep coming back and we are so grateful for your continued support. We always strive to provide the best services to our valued clients like you.

We can't wait to see you again soon and give you another amazing salon experience!

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Best stylist in county Durham

Karl Logan
18th Apr 2024
Team Member: Jessica
5.0

Warm and friendly listens to what I want, explains everything best stylist in Durham

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Response from Saks Hair & Beauty Bishop Auckland

Hi Karl,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had such a positive experience with our team and that you found our stylist to be the best in the Durham area.

At Saks Hair & Beauty, our top priority is providing excellent customer service and creating a warm and inviting atmosphere for our clients. We're happy to hear that you felt listened to and that our stylist took the time to explain everything to you.

We appreciate your kind words and look forward to seeing you again soon!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Cut and Style

Tracy Shenton
11th Apr 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Really happy with my new style, exactly what I asked for. Issac took time to listen to my hair issues and suggested resolutions in the form of my fabulous haircut and style…..Amazing job!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Tracy,

Thank you so much for your lovely review of your experience at our salon. We are absolutely thrilled to hear that you are happy with your new style and that Issac was able to provide you with the perfect solution for your hair concerns. We truly appreciate you taking the time to share your feedback with us.

It was a pleasure having you at our salon and we hope to see you again soon for another fabulous haircut and style. Our team at Saks Hair & Beauty Bishop Auckland is always here to provide our clients with the best possible service. Thank you for choosing us for your hair needs.

Best regards,
The Saks Hair & Beauty Bishop Auckland Team

Haircut

Eyvette Raine
5th Apr 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Always have a lovely experience, and haircut always really lovely.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Eyvette,

Thank you so much for your kind words and for taking the time to leave us a review. We're glad to hear that you always have a lovely experience and that you're happy with your haircuts.

We appreciate your support and we're grateful to have you as a valued customer. It's our goal to always provide our clients with top-notch services and we're thrilled that we've been able to do so for you.

Thank you again for choosing our salon and for leaving us a positive review. We can't wait to see you again soon!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Very pleased

Linda Cassidy
5th Apr 2024
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Loved the colours and cut Selby did for me. And she even got my daughter in for next week too! Lovely friendly service. Well
worth the extra 30 min drive to get to you!

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Response from Saks Hair & Beauty Bishop Auckland

Dear Linda,

Thank you so much for taking the time to leave us such a lovely review! We are so glad to hear that you loved your colours and cut done by Selby and that she was able to accommodate your daughter as well.

We truly value our clients' satisfaction and we are happy to know that our friendly service made your visit even more enjoyable. It's wonderful to hear that the extra drive to our salon was worth it for you.

We look forward to seeing you and your daughter again next week. Wishing you a great day ahead!

Best regards,
The Team at Saks Hair & Beauty Bishop Auckland

Colour

Anonymous
4th Apr 2024
Team Member: Jessica
5.0

Fab service

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Saks Bishop Auckland

Anonymous
4th Apr 2024
5.0

He was professional and efficient as well as friendly and helpful with advice on hairstyle

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Chill Time

Denise Currie
29th Mar 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie is always happy and makes you very relaxed and explains everything she is going to do before hand to prepare you
Takes an interest in you and gives a personalised experience
Ensures a relaxed environment

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Response from Saks Hair & Beauty Bishop Auckland

Hi Denise,

Thanks so much for taking the time to leave a review. We're glad to hear that Stevie made your experience at our salon enjoyable and relaxing. Our team always strives to provide a personalized and comfortable experience for our clients. We appreciate your feedback and we hope to see you again soon.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Excellent experience

Denise Currie
29th Mar 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Issac is always attentive and focuses on an individual experience. Ensures he communicates with me and always delivers what I require
Excellent teamwork within the salon which makes for a pleasurable visit

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Massage & facial

Vicky Hall
28th Mar 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is amazing at what she does. She takes time to listen to your concerns about your skin or tensions and then she fixes them. You leave feeling like your walking on clouds

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Response from Saks Hair & Beauty Bishop Auckland

Hi Vicky,

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with Amy at our salon. Our team takes great pride in providing exceptional service and we are glad that Amy was able to listen to your concerns and provide a solution, leaving you feeling relaxed and refreshed.

We hope to see you again soon for another wonderful experience with us.

Warmly,
The Saks Hair & Beauty team at Bishop Auckland

Brilliant

Nicola Lee
22nd Mar 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love getting my hair done in Saks.
All of the staff are so attentive and friendly. Mel always cuts my hair exactly as I like it.

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:-)

Ella Gemski
21st Mar 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

The best haircut I ever had! I love it so much thank you! 😊

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Hair

Hayley Woodward
21st Mar 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Amazing as always

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Mrs

Anonymous
19th Mar 2024
5.0

Brilliant as always

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Best Hair salon in County Durham!

Catherine Hopper
14th Mar 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma such a lovely person. Takes time to listen and understand exactly what you’re looking for.,Well impressed! Best haircut ever! Definitely recommend!! Thank you.,

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Ms

Susan Haycroft
13th Mar 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Excellent service, great staff. All very friendly.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Susan,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had an excellent experience at our salon and that our staff were able to provide you with great service. We always strive to create a friendly and welcoming atmosphere for our clients, and we are glad that this came across during your visit.

Thank you again for your kind words and for choosing our salon. We can't wait to have you back and give you another wonderful experience.

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Hair cut and BlowDry

Dorothy Chandler
12th Mar 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Lovely experience Thankyou

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Hair cut

Anonymous
29th Feb 2024
5.0

Fantastic service as always, friendly staff,Gemma as good as she is all the time wouldn't go anywhere else

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5 star

Andrew Richards
29th Feb 2024
Team Member: Gemma
5.0

Great as always. Gemma always provides fantastic service with a smile

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Response from Saks Hair & Beauty Bishop Auckland

Dear Andrew,

Thank you so much for your lovely review! It means a lot to us that you had a great experience at our salon. We're so glad to hear that Gemma always provides fantastic service with a smile - she truly is one of our best stylists.

We appreciate your continued support and hope to see you again soon for another amazing visit. Keep letting us know how we're doing, as it helps us improve. Thanks again for choosing Saks Hair & Beauty Bishop Auckland.

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Regular styling

Noreen Oates
27th Feb 2024
Team Member: Melissa
5.0

Excellent service as usual

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Response from Saks Hair & Beauty Bishop Auckland

Dear Noreen,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience at our salon. Our team works hard to provide top-notch service to all of our clients, and we are so glad that we met your expectations.

We hope to see you again soon and continue to provide you with exceptional services. Your support and feedback mean a lot to us. Thank you for choosing our salon for your hair and beauty needs.

Kind regards,
The Team at Saks Hair & Beauty Bishop Auckland

Gorgeous blow dry

Joanne E
24th Feb 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

First class blow dry & wave.
Always a pleasure to see him. He’s awesome!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Joanne E,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a first-class blow dry & wave and that our team member made it a pleasure for you. We pride ourselves on providing excellent service and it means a lot to us to see that our efforts are appreciated.

We're grateful for your kind words and we will make sure to pass them on to our team member. We can't wait to see you again soon and give you another awesome experience!

Best wishes,
The Team at Saks Hair & Beauty Bishop Auckland

Salon Experience

Brenda Wilson
21st Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual a friendly relaxed experience from professional staff

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First hair cut

Rebecca Williamson
17th Feb 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Brought my little boy (1 year old) for his first hair cut today. Jess was absolutely great with him and helped keep him entertained while trimming his hair. His hair looks great and he loved his first salon experience!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Rebecca,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Jess did such a great job with your little boy's first haircut. It can be such a big milestone and we are glad that she made it a positive experience for him.

We are always happy to see our clients, big or small, leaving our salon with a smile on their face. It truly means a lot to us.

Thank you once again for choosing our salon for your son's first haircut. We hope to see you both again soon.

Best wishes from the team at Saks Hair & Beauty Bishop Auckland.

Long term customer

Moira Barnes
14th Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual, lovely efficient visit. Melissa has seen me go from shoulder length hair, to a bob and eventually a short cut, which I've kept for at least 6 years.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Moira,

Thank you so much for your kind words about your recent visit to our salon. It's always a pleasure to have you in and we're thrilled to know that you've been coming to us for the past 6 years. We love being a part of your hair journey, from shoulder length to a short cut!

We're also glad that you had a lovely and efficient visit with Melissa. She's a true expert at creating beautiful hair transformations and we'll be sure to pass along your appreciation to her.

Thank you again for your continued support. We can't wait to see you again soon!

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Haircut

Vicky Cockburn
14th Feb 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was as amazing as always :) she knows exactly how I like my hair and always does a fantastic job!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Vicky,

Thanks for taking the time to leave such a lovely review! We're so happy to hear that Gemma was able to give you another amazing hair experience. She truly is a talented stylist who knows exactly how to make our clients feel their best.

We appreciate your continued loyalty and we look forward to seeing you again soon. If there is anything else we can do to make your visit even better, don't hesitate to let us know.

Take care,
The team at Saks Hair & Beauty Bishop Auckland

Brows

Julie Taylor
9th Feb 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Great as always. Very friendly and great brows!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Julie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with us and that you loved your brows! We pride ourselves on providing a friendly and welcoming atmosphere for all of our clients.

We appreciate your kind words and hope to see you again soon for your next beauty appointment. Thank you for choosing us at Saks Hair & Beauty Bishop Auckland.

Best,
The team at Saks Hair & Beauty Bishop Auckland

Nails

Susan Holden
9th Feb 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie Jo always does a good job!! I’m pleased with them and chuffed I picked black as it looks quite sophisticated!!

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Love my colour

Caroline Coatsworth
8th Feb 2024
Team Member: Jessica
4.0
Appointment verified by SaloniQ Software

Love my pink & purple and Jess doesn’t mind me doing work whilst having my hair done which is very boring I know but much appreciated. Thanks Jess!!

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Short cut

Lyn Boustead
5th Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Beautiful cut, lovely stylist who always has fabulous knowledge and expertise! Wouldnt use anyone else

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lyn,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you had a beautiful cut at our salon and that our stylist was able to showcase their knowledge and expertise. It's always a pleasure to have you in our salon and we are honored that you wouldn't trust anyone else with your hair.

We look forward to seeing you again soon!

Warm regards,
The Team at Saks Hair & Beauty Bishop Auckland

At

Paula Wilson
3rd Feb 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Great cut and colour. Friendly service x

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Excellent

Emma Wilson
3rd Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Amazing colour and finish.Thank you!!!

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Cut and finish

Judith
2nd Feb 2024
Team Member: Gemma
5.0

It’s always a pleasure going to this salon. Everyone is always so welcoming and friendly. Gemma is a very talented stylist and lovely woman. Thank you

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Haircut

Debra Astbury
1st Feb 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma has been styling my hair for several years now. She is a lovely person and we always have a good chat. She understands my naturally curly hair and always manages to do something different when I am ready for a change. All of the staff are welcoming and friendly.

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Always Amazing!

Katie B
31st Jan 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Always fantastic service from Stevie, soo good at what she does, amazing!

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Jess

Anonymous
26th Jan 2024
5.0

Jess is always very friendly and professional. She takes pride in her work and always does a great job. She talks through different options and is keen to know about how I want my hairstyle. She's good fun and I always leave smiling 😃

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Couldn’t ask for a better hairdresser

Gail Richards
24th Jan 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is such an amazing hairdresser, listener, therapist, advisor and all round kind and wonderful person!

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Great

Ellie Watson
21st Jan 2024
Team Member: Issac
4.5
Appointment verified by SaloniQ Software

Isaacs been amazing as always

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Best personalised salon

Gemma Smith
18th Jan 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is fab. Not only is she a very talented and knowledgeable stylist, she’s become a friend. She always makes you feel good about yourself, she takes the time to ask about family/life and nothing is any trouble. Gemma has done my hair for a few years now and I wouldn’t change that. I’ve had lots of tips and advice about hair care, my hair is in excellent condition thanks to Gemma.

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Great stylist and team

Helen Coverdale
17th Jan 2024
Team Member: Jessica
5.0

Jess is always upbeat and funny, and more importantly a really good hairdresser. The first time I visited she knew instinctively what I wanted and did my difficult hair better than any other hairdresser I had been to before.
From the conversations I have had, it seems that the manager really looks after her staff which contributes to a great atmosphere in the salon.

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Perfect!

Trisha Sharky
16th Jan 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual staff very approachable and welcoming. I've been a client here for years and it's very evident that customer care is a priority.

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Saks bishop

Claire Bryson
13th Jan 2024
4.5
Appointment verified by SaloniQ Software

I’ve been having my hair cut at Saks for many years , my stylist Simon is amazing he always makes me smile , I never feel nervous about the outcome as I trust him 100% with my hair . All staff are pleasent and chatty especially the receptionist who always makes you feel welcome x

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Cut and style

April Dickens
13th Jan 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Lovely experience friendly team. Really pleased with the cut and style. I definitely will return. Great start to the weekend! Thank you.

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Nails

Faith Thompson
10th Jan 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

10/10 experience, salon environment was very positive and relaxing, couldn’t rate any enough, very professional and friendly, customer service was outstanding, couldn’t recommend enough

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Friendly efficient service

Margaret Davison
9th Jan 2024
Team Member: Melissa
5.0

Melissa has been cutting / styling my difficult fine hair for more years than I care to remember. Always friendly, listens to my thoughts on style, advises when necessary and besides that we ways enjoy a good chat as we put the world to rights. My appointment time flies by.

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Mrs

Jackie Harrison
6th Jan 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa was chatty and friendly, she offered me coffee, cut and styled my hair the way I wanted and checked if I was happy with the result

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Nail update

Susan Holden
5th Jan 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is a lovely person who has looked after me and my treatments for the last 10 years. She’s very professional and I wouldn’t dream of going anywhere else!

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