Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
286 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Lovely friendly staff

Yvonne Williamson
20th Dec 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Had another great appointment with Stacey Louise for highlights and a trim and finish. I was very pleased with the result.

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Teresa Greaces
19th Dec 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always love my hair.

Service
Value
Result
Cleanliness
Atmosphere

Very satisfied customer

Una Usher
19th Dec 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Pleasant experience. Happy with my cut and colour.

Service
Value
Result
Cleanliness
Atmosphere

Brilliant

Ali
19th Dec 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

The quality of service, and expertise is second to none. Everyone is friendly, professional and highly skilled and Becky is just amazing. I love the way that Becky listens to how you really want your hair before she starts to work on it. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

May Hind
13th Dec 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Lovely friendly girls. Nicola superb hairdresser

Service
Value
Result
Cleanliness
Atmosphere

Cut/colour

Sue King
5th Dec 2024
Team Member: Stacey Louise
5.0

Great service as always. Best hair salon for miles. Lovely friendly staff. Stacey is a great stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Thank you so much for taking the time to leave a review Sue. We are thrilled to hear you had a great experience at our salon.
Stacey is a talented stylist and we will be sure to pass along your kind words to her. Thank you again for choosing us and we can't wait to see you again soon. X

Wonderful

Mrs Barbara Ann Lee
4th Dec 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Always get a wonderful. Style when Zoey does my hair. Always happy with it

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Barbara,

Thank you for taking the time to leave us a review. We are so delighted to hear that you always get a wonderful style when Zoey does your hair. We strive to provide the best possible service to all our clients and it is always a pleasure to receive positive feedback.

We are glad to know that you are always happy with your hair and we can’t wait to welcome you back for your next appointment.
See you soon. X

Saks Chester Le Street

Mrs Amanda Smith
30th Nov 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Lovely relaxing experience as always and very happy with end result

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Amanda,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a lovely and relaxing experience with us at our salon. Our team always aims to provide the best service and we’re glad to know that you were happy with the end result.
we can't wait to have you back at our salon for another pampering session. Thank you again for choosing our salon.
See you soon! X

Amazing as always!

Rachel Dutson
28th Nov 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very happy with my highlights and cut tonight - Emma is just amazing. So patient, nothing is too much and a great hairstylist. Thank you again!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Rachel,

We are delighted to hear that you had a great experience at our salon. Our team works hard to provide the best services to our clients and we are thrilled to know that Emma exceeded your expectations with your highlights and cut. We will make sure to pass on your kind words to her.

Thank you for taking the time to share your feedback. We hope to see you back at our salon soon.

Great as always

Mr Steven Roughley
28th Nov 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Being going here for nearly 14 years and always a great service. Stacey Lou has been my stylist for most of that and wouldn’t consider going anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Thank you so much for your positive review and for being a loyal customer for 14 years! It's always a pleasure to see you at our salon.

We're delighted to hear that Stacey Lou has been your go-to stylist and that you have always received great service from us. It's customers like you who make our job so enjoyable.

We appreciate your support and trust in our services. We look forward to welcoming you back to our salon soon.

Love hair

Karen Taylor
27th Nov 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey lovely, very helpful loved my colour today

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Karen! We are so happy to hear that you loved your hair colour when you visited us. Our team at Saks Hair Chester le Street aims to provide excellent service and we are glad to hear that Zoey was able to assist you and make your experience even more enjoyable. We appreciate your kind words and hope to see you again soon. Thank you for choosing our salon!

Haircut

Mrs Margaret Kalaria
21st Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual my experience was enjoyable from start to finish! I was completely transformed!! Nicola did a superb job!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Margaret,
Thank you very much for your lovely review! We are delighted to hear that your experience at our salon was enjoyable from start to finish. We strive to provide the best service possible and we are thrilled that you were completely transformed by Nicola's superb job. It is always a pleasure to hear positive feedback from our clients.

We truly appreciate your support and we hope to see you again soon. Our team at Saks Hair Chester le Street looks forward to welcoming you back for another enjoyable experience.

Fabulous as always

Teresa Greaces
20th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Love my hair. It’s in much better condition now and I love the colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Teresa,
We are thrilled to hear that you love your hair! Our team at Saks Hair Chester le Street always strives to create healthy, beautiful hair for our clients. We are so happy that you are pleased with both the condition and colour of your hair.
Thank you for taking the time to share your positive experience with us.

Nicola my amazing agony aunt

Sharon Bousfield
19th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola was my therapist today as well as transforming my hair. She is seriously the best.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Sharon,

Thank you for taking the time to leave a review! We are delighted to hear that you had a great experience at our salon today. We are so lucky to have Nicola on our team and we are thrilled to hear that she did an amazing job with both your hair transformation and as your therapist. We will make sure to pass along your kind words to her.

We hope to see you again soon for your next appointment.

Warm regards from the team at Saks Hair Chester le Street

Cut and blow dry

Cilla Durrant
17th Nov 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I was made to feel very welcome. I didn’t feel uncomfortable. My hair as always looked great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Dear Cilla,

Thank you for taking the time to leave us a review! We are happy to hear that you felt welcome and comfortable during your visit to our salon. Our top priority is providing a positive and enjoyable experience for all of our clients.

We're glad to hear that you are pleased with your hair as well! Our team works hard to ensure that each and every client leaves feeling confident and satisfied with their look.
The Saks Hair team at Chester le Street

Very Happy Customer

Mrs Phil Stevens
16th Nov 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As usual I was very pleased with the way Emma asked me what I wanted her to do with my unruly curly hair. Emma took time to cut and style it as I wanted and I left the salon as a happy customer.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Mrs Phil,

Thank you so much for taking the time to leave a review. We are delighted to hear that you were pleased with the service provided by Emma. At Saks Hair, we always strive to listen to our customers and give them the style they desire.

It's great to hear that Emma took the time to cut and style your unruly curly hair to your liking. We are glad to have left you as a happy customer. We hope to see you again soon at the salon.

Thank you for choosing Saks Hair Chester le Street.

Salon review Friday 15/11

Lorraine Murray
16th Nov 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Great experience as always at the CLS salon, always leave feeling fabulous - Zoey did a fantastic job again and the new apprentice Emma? Was great too - always have to recommend the salon to anyone x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Lorraine,

Thank you so much for your lovely review! Zoey will be thrilled to hear that you had a great experience at our salon. We truly appreciate your continuous support and recommendation to others.

We're glad to know that you always leave feeling fabulous and we look forward to seeing you again for your next appointment.
The team at Saks Hair Chester le Street. X

Colour Cut and Finish

Julie Kell
15th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Julie,

Thank you so much for your wonderful review! We are thrilled to hear that your experience at the salon was excellent, as always. Your kind words mean a lot to us and it's always a pleasure to have you as our customer.

We hope to see you again soon for another great hair appointment. Thank you for choosing us.

Best regards,
The Saks Hair team

Top Tier

Miss Vicky Atkinson
14th Nov 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

From the moment I entered the salon, I was greeted and my coat taken and took to my seat.
Instantly asked if I wanted a refreshment and after a long day it’s much appreciated☕️
Emma always sits and listens to what I want and has this knack of of turning what I want into realisation 🌟
This time I went a little darker with my colour and Emma knew just the right toner to use.
I am over the moon with the result ❤️ as always.
#exceptional #first class customer service #talent

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Vicky,

Thank you so much for your lovely review! We are thrilled to hear that you had a wonderful experience at our salon.

Our team strives to provide exceptional customer service and create the perfect look for our clients. We are delighted that Emma was able to turn your vision into reality with your new hair color. Thank you for trusting her expertise!

We hope you enjoyed your refreshment and were able to fully relax after a long day. It is always a pleasure to have you in our salon.

Thank you for being such a loyal client and for your kind words. We can't wait to see you again for your next appointment!

Best regards,
The Saks Hair Team

Lovely!

Rebecca
14th Nov 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Only my second time being there and still over the moon with the service. I love that Emma took a moment to sit with me to discuss what I was looking for and walked me through the whole cut, wash and dry checking in with me throughout of my opinion and what I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Rebecca,

Thanks so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience during your recent visit to our salon. We pride ourselves on providing personalized and attentive service to each and every one of our clients. We are so happy that Emma took the time to make sure you were comfortable and knew exactly what to expect during your appointment. Your satisfaction and happiness are our top priorities, and we are glad that she was able to make you feel at ease. We look forward to welcoming you back for another visit in the future.

Take care,

The Saks Hair team at Chester le Street

Another great experience

Margaret Coulbeck
14th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always a pleasure. Always spoilt with great service. Trust Nicola implicitly with my locks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Dear Margaret,

Thank you so much for your kind words and taking the time to leave us a review. We are delighted to hear that you always have a great experience with us and trust our stylist Nicola with your locks.
It's always a pleasure to have you at our salon and we look forward to seeing you again. Thank you for choosing us for your hair needs.
The Team at Saks Hair Chester le Street

Hair by Emma

Anonymous
8th Nov 2024
Team Member: Emma
5.0

Emma has been doing my hair for a while now, and she always gets it looking great, perfect colour everytime just exactly how I like it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi there!

We are so happy to hear that you have had consistently great experiences with Emma at our salon. Our team works hard to ensure that all of our clients are satisfied with their hair, so it's always lovely to receive positive feedback.

We appreciate you taking the time to leave us a review and we look forward to seeing you again soon!

Best,
Team at Saks Hair Chester le Street

Excellent

Janice
7th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola always professional! She listens gives great advice and looks after you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Janice,

Thank you so much for your kind words about Nicola. We're thrilled to hear that she provides professional service, gives great advice, and takes good care of you. We always strive to ensure our clients have a positive experience with us, and it's wonderful to hear that Nicola exceeded your expectations.

We appreciate your support and look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester le Street

Colour and cut

Mrs Gillian Barnes
5th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always a lovely relaxing professional service

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Dear Gillian,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a lovely and relaxing experience with us.
We truly appreciate your continued support and look forward to welcoming you back for your next pampering session.

regards,
The team at Saks Hair Chester le Street

My hair appointment

Anonymous
5th Nov 2024
5.0

Pleased with my hair today lovely colour always made welcome good cup of tea

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you were pleased with your hair and enjoyed your experience at our salon. It's always our goal to make our clients feel welcome and comfortable, and we're happy to hear we achieved that with you. Hopefully, that cup of tea was the cherry on top of a great visit! Thank you again for choosing our salon, and we look forward to seeing you again soon. Best regards, the team at Saks Hair Chester le Street.

Gill

Gillian Mason
5th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Professional, friendly and excellent stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Dear Gillian,

Thank you for taking the time to leave us such a lovely review. We're so pleased to hear that you had a positive experience with our salon and our stylist.

Our team prides themselves on being professional and friendly, while also providing excellent hair services. We're glad that we were able to meet your expectations.

We hope to see you again soon at our salon! Thank you for choosing us to take care of your hair.

Best regards,

The Team at Saks Hair Chester le Street

Lovely experience

Dorothy Hall
5th Nov 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Very relaxing experience and happy with hair colour and cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Dorothy,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a relaxing experience and are happy with your hair color and cut. It means a lot to us to know that you are satisfied with our services.

We always strive to provide our clients with the best experience possible, and we are happy to hear that we were able to do so for you. We look forward to seeing you again soon and giving you another wonderful experience at Saks Hair.

Take care!

The Saks Hair Team

Great service

Ms Tina Hogben
31st Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Great service

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Tina,

Thank you so much for taking the time to leave such a lovely review.

It is good to hear that you had a great experience with us. We value your feedback and appreciate you choosing our salon for your hair needs.

We hope to see you again soon and continue to provide you with the best service possible.

Warm regards,

The team at Saks Hair Chester le Street

Hair cut and blow dry

Mrs Elaine Rowley
23rd Oct 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent. Appointment for a cut and blow dry with Zoe, exactly what I wanted, very pleased.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Elaine,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had an excellent appointment with Zoe for a cut and blow dry. Our team always strives to provide our clients with exactly what they want and we are glad to hear that we were able to do that for you. We hope to see you again soon for your next hair service and thank you for choosing our salon!

Best wishes,
The Team at Saks Hair Chester le Street

Amazing colours

Elaine Anderson
17th Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

I wanted to add a little colour to my hair for an upcoming wedding and Stacey Lou suggested some gentle auburn highlights. The results were fabulous. I love the colours and how subtle they are. Amazing. Thanks so much Stacey Lou.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Elaine,

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you had a great experience with our stylist Stacey Lou! She certainly has a talent for finding the perfect hair colour for our clients. We're happy that you love the subtle auburn highlights she suggested for your upcoming wedding.

Best wishes,
The team at Saks Hair Chester le Street

Baby lights and cut p

Jacqueline Eynon
17th Oct 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always excellent advice and service - very happy with both colour and cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Jacqueline, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were happy with both your colour and cut at our salon. Our team always strives to provide excellent advice and service to our clients, so we are happy to know we met your expectations. Thank you again for choosing our salon and we look forward to seeing you again soon. Take care!

Warmly,
The Saks Hair Chester le Street team

S

Mrs Dot Topping
15th Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Lovely cut and colour as always Lovely girl

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Dot,

Thank you so much for your kind review! We're delighted to hear that you had a lovely experience with our team once again.

Our goal at Saks Hair is to always provide top-quality services in a comfortable and friendly environment. We're thrilled to hear that we were able to meet your expectations and that you are happy with your cut and colour.

We hope to see you again soon for your next visit to the salon. Thank you for being a loyal customer!

Best regards,
The Team at Saks Hair Chester le Street

Wonderful wash and style

Margaret Wilkinson
8th Oct 2024
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Very competent, friendly and attentive.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Margaret, thank you so much for your kind words! We’re glad to hear that you had a positive experience at our salon. We strive to create a welcoming and attentive environment for all of our clients. Your satisfaction is our top priority. We appreciate your feedback and hope to see you again soon. Take care! The team at Saks Hair Chester le Street.

Lovely salon

Gillian Devine
5th Oct 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Very happy with my haircut, lovely friendly salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Gillian,

We are thrilled to hear that you were pleased with your recent visit to our salon. Our team prides ourselves in providing a friendly and comfortable environment for all of our clients. Thank you for taking the time to share your positive experience with us.

We hope to see you again soon!

The Saks Hair Chester le Street team

Brilliant

Mrs Lynn Walls
4th Oct 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Once again Emma has given me a fabulous cut. She took the time to get my fringe just the way I wanted. Nothing is too much & I always enjoy the head massage. Also a lovely cup of tea. Many thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Dear Lynn,

Thank you so much for your lovely review! We are thrilled to hear that you had another fabulous cut with Emma at our salon. We will make sure to pass on your kind words to her.

At Saks Hair Chester le Street, we truly value our customers and their satisfaction is our top priority. We are glad that Emma took the time to ensure your fringe was just the way you wanted it. And of course, nothing beats a relaxing head massage and a cup of tea during your visit.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The Team at Saks Hair Chester le Street

Fab

Janice Gillespie
4th Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Fab haircut as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Janice,

Thank you for your lovely review! We're so happy to hear that you had another fabulous haircut at our salon. We always strive to provide our clients with the best service possible.

We appreciate your support and hope to see you again soon!

Best,
The team at Saks Hair Chester le Street.

Hair appt today

Mrs Helen Birchall
2nd Oct 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Good as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Dear Helen,

Thank you for taking the time to leave us such a kind review. We are pleased to hear that you had a great experience with us, as always. Your satisfaction is our top priority and we strive to provide exceptional services to all our guests.

We appreciate your continuous support and we look forward to seeing you again soon. Your loyalty means a lot to us and we are grateful to have you as a valued customer.

Thank you again, from the entire team at Saks Hair Chester le Street. We can't wait to welcome you back for your next visit.

Best regards,

The Team at Saks Hair Chester le Street

Colour

Gemma Armstrong
29th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Love the colour exactly as I wanted it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Gemma, thank you for taking the time to leave us a review. We are so glad to hear that you love your new hair colour and that it turned out exactly as you wanted it. Our team always strives to listen to our clients and deliver results that exceed their expectations. Thank you for choosing our salon and we look forward to seeing you again soon. Take care, The team at Saks Hair Chester le Street.

Hair experience

Anonymous
25th Sep 2024
Team Member: Stacey Louise
5.0

Excellent cut looks great

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Thank you for leaving us such a lovely review. We are thrilled to hear that you are happy with your recent haircut from our salon. We always strive to provide our clients with the best experience possible, and it brings us so much joy to know that we have succeeded with you.

We truly appreciate your trust in our team and for choosing our salon. It means a lot to us and we are glad that you were satisfied with the result. We look forward to welcoming you back and creating more fabulous looks for you in the future.

Best regards,
The team at Saks Hair Chester le Street

Hair colour and cut

Susan Hutton
25th Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely girl and listened well to what I wanted

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Susan,

We are so glad to hear that you had a positive experience with our stylist at Saks Hair Chester le Street. It's important to us that our clients feel heard and satisfied with their desired look. Thank you for taking the time to share your feedback. We hope to see you again soon for another great experience.

Best,
The team at Saks Hair Chester le Street

Feedback

Margaret Smith
19th Sep 2024
5.0

Staff very pleasant
Becky provided lots of advice
Knowledgeable about the subject

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Margaret,

Thank you for taking the time to leave us a review. We're thrilled to hear that you found our staff pleasant and that Becky was able to provide you with helpful advice. Our team takes pride in their knowledge and expertise, so it's always great to hear when it's appreciated.

We hope to see you again soon for another pleasant experience at our salon.

The Saks Hair Chester le Street team

Haircut

Cilla Durrant
19th Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I always feel very at ease when I have my hair done . It’s nice to feel welcome and Emma always does my hair how I like it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Cilla,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you always feel comfortable and welcome when you visit us for your hair appointments. It's always our goal to create a warm and inviting atmosphere for our clients.

We're thrilled that Emma has been able to consistently achieve your desired hair style. She's a talented stylist and a valued member of our team. We'll be sure to pass along your kind words to her.

Thank you again for your positive feedback. It means a lot to us. We can't wait to see you again soon!

The team at Saks Hair Chester le Street

CLSSaks

Maria Hall
15th Sep 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Very good service from a stylist I had not had before.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Maria,
Thank you so much for sharing your positive experience at our salon. We're delighted to hear that you received excellent service from one of our stylists whom you haven't had the chance to work with before. That's what we strive for - providing top-notch services to all our clients.
We hope to see you again soon and earn another 5-star rating from you.

The team at Saks Hair Chester le Street

CLSSaks

Maria Hall
15th Sep 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Very good service from a stylist I had not had before.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Dear Maria, thank you for taking the time to write a review about your recent visit to our salon. We are delighted to hear that you received very good service from a new stylist. Our team takes great pride in providing excellent hair services to all our clients, old and new.

The Team at Saks Hair Chester le Street.

Brill!

Eleanor Curry
14th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Lovely skilled colour today taking from bright to deep blond woth low lights. Love it thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Eleanor,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a great experience with us and that you love your new hair color. Our team takes pride in providing skilled services and we are glad to see that it paid off for you.

We hope to see you again soon and help you maintain your beautiful new look. Thank you for choosing our salon and we appreciate your support!

Best,
The team at Saks Hair Chester le Street

Fabulous

Deborah Hunter
13th Sep 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola worked her magic yet again fabulous haircut & blowdry

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Deborah, thank you so much for taking the time to leave us a lovely review! We are thrilled that you had another fabulous experience with Nicola and that you are happy with your new haircut and blowdry. We will be sure to pass along your kind words to her. It's always a pleasure to have you in our salon. We can't wait to see you again soon.
Best,
The Saks Hair Chester le Street team

Zoey

Janet Humble
13th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Had a lovely day, as always, also lovely to hear Zoey’s news

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Janet,

We're delighted to hear that you had a lovely day at our salon. It's always a pleasure to have you as our valued customer. We're glad to know that you enjoyed catching up with Zoey and hearing her news. Thank you for taking the time to leave us a positive review.
Thanks

Saks Hair Chester le Street girls!

Today’s Appointment

Mrs Denise Regan
12th Sep 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Great cut and beautiful colour. Nicola always listens to how you would like your hair and gives really good and experienced advice.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Denise,

Thank you for taking the time to leave us such a lovely review! We are incredibly delighted to hear that you had a great experience at our salon and that you were happy with your cut and colour by Nicola.

We appreciate your kind words about Nicola's listening skills and her experienced advice. It means a lot to us that our clients feel heard and valued during their appointments. We will definitely pass on your compliments to Nicola.

Thank you again for choosing our salon and for your kind review. We look forward to seeing you again soon!

Best regards,

The team at Saks Hair Chester le Street

Haircut

Robert Goodwin
11th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Always happy with haircut, Zoey always ask what we doing today and then explains how she will do this, always check that happy with how hair cut is looking

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Robert,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you are always happy with your haircut from Zoey. She is a valued member of our team and always goes above and beyond to ensure our clients are satisfied with their hair.

We are glad that Zoey takes the time to consult with you about your desired style and explains her process. Our team believes that clear communication is key in providing the best service.

The team at Saks Hair Chester le Street

Excellent Salon

Julie Hepple
7th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Great Salon.
All the staff are amazing & always make you feel welcome. Wouldn’t go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester le Street

Hi Julie! Thank you so much for your kind words and loyalty to our salon. This is always great to hear from a loyal and long standing client.
The team at Saks Hair Chester le Street.