Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

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Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
332 verified reviews
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Value
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A lovely experience

Laura Jobson
23rd Mar 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I absolutely love my new hair cut. Emma was so kind and gave a brilliant service. I will definitely be back!

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Response from Saks Hair Chester le Street

Hi Laura,

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you love your new haircut! Emma is one of our amazing stylists and we are so glad that she provided you with excellent service. We can't wait to have you back at the salon!

The Saks Hair Chester le Street team

Excellent service

Mrs Nicola Peverley
22nd Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola was friendly and professional and took time to ask how I liked my hair colouring and styling. A visit to Saks Chester le street is always a pleasure, everyone chats, smiles and laughs. A thoroughly enjoyable experience - and I love my hair!

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Response from Saks Hair Chester le Street

Dear Nicola,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that your recent visit to our salon was a pleasurable experience. It's always our top priority to ensure that our clients feel comfortable and enjoy their time with us.

We are happy to hear that you loved your hair color and styling. We pride ourselves in providing quality services and creating a friendly and professional atmosphere for our clients to relax in.

We appreciate your kind words and look forward to welcoming you back soon.

The team at Saks Hair Chester le Street

Tone down

Ms Helen Birchall
21st Mar 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Great advice and loved the new colour
Thanks Becky

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Response from Saks Hair Chester le Street

Hi Helen,

Thank you for taking the time to leave us a review. We are thrilled to hear that you received great advice and loved your new hair colour from Becky. We strive to provide top-notch services and it's always a pleasure to receive positive feedback from our clients.

We look forward to seeing you again soon at our salon. Have a lovely day!

The Team at Saks Hair Chester le Street

The best

Mary-Jane Cartwright
20th Mar 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As ever, an amazing experience. Love Stacey-Lou. She is caring and considerate and my hair is safe in her hands. Don't know what I would do without her ❤️

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Response from Saks Hair Chester le Street

Hi Mary-Jane,

Thank you so much for taking the time to leave this kind review! We are delighted to hear that you had an amazing experience at our salon, and that Stacey-Lou took such good care of your hair. We couldn't agree more - she truly is a fantastic stylist and we are lucky to have her on our team.

We appreciate your loyalty and support and we look forward to seeing you again soon!

The team at Saks Hair Chester le Street

Routine haircut

Susan Kirkpatrick
20th Mar 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Friendly staff ,Stacey Louise fully discussed what I wanted and gave me an excellent haircut and blow dry.

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Response from Saks Hair Chester le Street

Hi Susan,

Thank you so much for the lovely review! We are glad to hear that you had a great experience with our stylist Stacey Louise. Our team always strives to provide excellent customer service and make sure that our clients leave feeling happy with their new haircuts.

We appreciate you taking the time to share your positive feedback and we hope to see you again at our salon in the future. Thanks again!

The Saks Hair Chester le Street team.

Hilights

Sandra Fleming
19th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Fantastic service from Stacey today.
She talked about the different products available for strengthening my hair and the benefits of using them. We looked at the colour chart and she helped me in deciding which to use.
Each step of the process was explained in full. I love the cut and resulting colour … top class service from an extremely knowledgeable and professional stylist.

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Response from Saks Hair Chester le Street

Hi Sandra,

Thank you for leaving such a lovely review about your recent visit to our salon. We are delighted to hear that you had a fantastic experience with Stacey.

Our team takes great pride in providing top-class service and ensuring our clients feel informed and comfortable throughout their visit. We are glad that Stacey's expertise and guidance in choosing the perfect products and color for you resulted in a cut and color you love.

We truly appreciate your kind words and look forward to welcoming you back to our salon again soon.

Best wishes,

The team at Saks Hair Chester le Street

First Class

Mrs Christine Hendry
18th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual, Nicola worked her magic and styled my hair exactly as I described to her. Nicola explained my options around colour and cut , first class service.

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Response from Saks Hair Chester le Street

Hi Christine, thank you so much for taking the time to leave us a review! We are delighted to hear that Nicola was able to work her magic and style your hair to perfection. It's wonderful to know that she listened to your requests and provided you with first class service. Our team at Saks Hair Chester le Street always strives to make sure our clients leave feeling happy and satisfied. We truly appreciate your kind words and we can't wait to see you again! Take care, The team at Saks Hair Chester le Street.

Brilliant salon

Sarah Hall
18th Mar 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As always, Emma listens to what I want and what will work for me and she offers suggestions to make it work. I feel so comfortable dealing with Emma and coming to the salon.

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Response from Saks Hair Chester le Street

Hi Sarah,

Thank you so much for your kind words! Emma is such a talented stylist and we're so glad to hear that she consistently listens to your wants and needs. We're always here to help you achieve your desired look and make you feel comfortable and confident. We appreciate your continued support and look forward to seeing you at the salon again soon!

Best,
The team at Saks Hair Chester le Street

Girls

Janet Humble
15th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Once again Stacey did my hair, giving me a good hair cut. But also today the three juniors are getting ready for their sky jump for charity.
Wishing the girls the best of luck for tomorrow.

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Response from Saks Hair Chester le Street

Hi Janet,

Thank you so much for taking the time to leave us a review! We're glad to hear that Stacey gave you a great hair cut. We always strive to provide the best services to our clients.

We are also thrilled to hear that you got to meet our three juniors who are preparing for their sky jump for charity. We are incredibly proud of them and we wish them the best of luck for tomorrow. They are passionate about giving back to the community and we are grateful to have them represent our salon.

Thank you for your continued support and we can't wait to see you again at Saks Hair Chester le Street.

Best regards,
The Team at Saks Hair Chester le Street

Fab Hair

Teresa Greaces
13th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always love my hair. Really good colour and cut.

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Response from Saks Hair Chester le Street

Hi Teresa , thank you for your positive review! We are thrilled to hear that you love your hair and are happy with the color and cut. It means a lot to us that you trust us with your hair and we are glad to have met your expectations. We hope to see you again soon at our salon. Have a great day!
- The team at Saks Hair Chester le Street

Cut and colour

Mrs Gillian Barnes
13th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always lovely and friendly but professional

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Response from Saks Hair Chester le Street

Hi Gillian,

Thank you so much for taking the time to leave us such a kind review! It means a lot from a very long standing customer.
We truly appreciate your support and hope it continues for years to come. Look forward to seeing you soon.

The team at Saks Hair Chester le Street

Wonderful

Mrs Barbara Ann Lee
12th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

First time with stacey d she asked all questions. Very happy with her. X

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Response from Saks Hair Chester le Street

Hi Barbara,

Thank you for taking the time to leave us a review! We're so glad to hear that you had a great experience with Stacey. We pride ourselves on our attentive staff and we're thrilled that she asked all the right questions to ensure you were happy with your service.

We hope to have the pleasure of seeing you again in the future!

The Team at Saks Hair Chester le Street

Hair appointment

Mrs Kathrine Murray
11th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Extremely welcoming and friendly. Very pleased and delighted with my hairstyle and colour, as always.

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Response from Saks Hair Chester le Street

Dear Kathrine,

Thank you so much for taking the time to leave such a lovely review for our salon. We are pleased to hear that you found our team to be extremely welcoming and friendly during your visit.

We are even happier to know that you are delighted with your hairstyle and colour. Our goal is to always provide our clients with the best results possible, and it means a lot to us that you are consistently pleased with our services.

Thank you again for sharing your experience. We look forward to seeing you again soon at Saks Hair Chester le Street.

Best regards,
The team at Saks Hair Chester le Street

A perfect cut

Mrs Margaret Kalaria
7th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual received vip treatment and got positive compliments from two of my friends today.

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Response from Saks Hair Chester le Street

Hi Margaret, thank you so much for taking the time to leave such a lovely review for Nicola.. We are so pleased to hear that you received VIP treatment and received compliments from your friends. We appreciate your support and look forward to seeing you again soon.

The team at Saks Hair Chester le Street.

Thank you

Mrs Ellie Thompson
6th Mar 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Unfortunately my usual stylist is on Holiday so I had Emma today. Emma did a colour cut and finish was really lovely, very pleased with it. Lovely pleasant girl.
Thank you x

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Response from Saks Hair Chester le Street

HI Ellie,

Thank you so much for taking the time to leave us a review! We are glad that you enjoyed your recent visit to our salon with Emma. It means a lot to us that you were pleased with your new hair color, cut and finish.

We are lucky to have Emma on our team and we are thrilled that she was able to make your experience a pleasant one. We will definitely pass along your kind words to her.

It is great to know you are pleased to use another stylist when your regular stylist is on holiday!
Thank you!

team Saks Hair Chester le Street

Love Saks

Mrs Carmen Prescott
28th Feb 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I have been a costumer for around 7 years now and it’s by far the best salon I have ever visited in the UK. Stacey has always been my stylist but I have been served sometimes by other members of the staff and they are all very good , professional and friendly. Stacey styles my hair exactly how I like it.
I recommend all the ladies 100%.

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Response from Saks Hair Chester le Street

Hi Carmen,

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you have been a loyal customer for 7 years and that we have been your favorite salon in the UK. Our team strives to provide the best services and it's amazing to know that we have met your expectations.

We will make sure to pass on your kind words to Stacey and the rest of our staff. We are glad that they have been able to provide you with the same level of professionalism and friendliness as Stacey does. Your recommendation to all the ladies means a lot to us and we are grateful for your support.

We look forward to seeing you at the salon again soon. Thank you again for choosing us as your go-to salon!

Team at Saks Hair Chester le Street

Love Saks

Mrs Carmen Prescott
28th Feb 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I have been a costumer for around 7 years now and it’s by far the best salon I have ever visited in the UK. Stacey has always been my stylist but I have been served sometimes by other members of the staff and they are all very good , professional and friendly. Stacey styles my hair exactly how I like it.
I recommend all the ladies 100%.

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Response from Saks Hair Chester le Street

Hi Carmen,

Thank you so much for your lovely review! We are thrilled to hear that you have been a satisfied customer at our salon for 7 years now. We are so glad that Stacey has been your stylist of choice and that she always delivers your desired look with precision. Our team is dedicated to providing professional and friendly services to all our clients, and we are delighted to know that we have met your expectations. We truly appreciate your recommendation and we look forward to continuing to serve you in the future.

The team at Saks Hair Chester le Street

Perfect

Anonymous
27th Feb 2025
5.0

Perfect hair cut, love it.

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Response from Saks Hair Chester le Street

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a perfect haircut and love the results. We always strive to provide our clients with the best possible service.

We hope to see you again soon for your next hair appointment. Thank you for choosing us and for your support. Have a great day!

The Team at Saks Hair Chester le Street

Fantastic as always

Phil Young
26th Feb 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky is so friendly and skilled, it's always an excellent day getting my wig snipped.

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Response from Saks Hair Chester le Street

Hi Phil,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you've had a great experience with Becky and we'll be sure to pass along your kind words to her.

We're so glad that our salon was able to provide you with excellent service and a great haircut. It's always a pleasure to have you in our chair!

Thanks again for your support and we look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester le Street

Very happu

Gaynor Ronsdale
25th Feb 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very happy! I am in the process of going blonde so I’m not at the end stage but so far, pleased with how it’s going.

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Response from Saks Hair Chester le Street

Dear Gaynor,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with your experience at our salon so far. We understand that going blonde can be a process, but we are dedicated to making it a smooth and pleasurable journey for you. We can't wait to see you at the end stage and continue to provide you with fantastic results. Thank you for choosing us to be a part of your hair transformation. See you soon at Saks Hair Chester le Street.
Best wishes, the team at Saks Hair Chester le Street.

Salon experience

Kathleen Brown
25th Feb 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Care and consideration throughout the exoerience. This stylist was new to me but made sure I was comfortable and consulted each step of the way.

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Response from Saks Hair Chester le Street

Hi Kathleen,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience at our salon. Our team strives to make every client feel comfortable and valued, regardless of whether they are a regular or a new client.

We are glad that Stacey Louise took the time to consult with you throughout the appointment and ensured that you were comfortable every step of the way. We will be sure to pass along your kind words.

Thank you again for your lovely review. We look forward to seeing you again soon.

The Team at Saks Hair Chester le Street

Amazing!!

Ellie James
22nd Feb 2025
Team Member: Emma
5.0

I’ve been coming to Saks for years (had a few different girls!! - all amazing) and I wouldn’t go anywhere else! I’m also profoundly deaf and wear cochlear implants, which meant that going to salon used to be quite a scary thing in the past, and I would usually be a nervous wreck leading up to it! But the girls are so understanding and accommodating, I genuinely love getting my hair done now and it’s such an enjoyable experience! xx

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Response from Saks Hair Chester le Street

Dear Ellie,

Thank you for taking the time to leave such a lovely review about your experiences at our salon. It truly means a lot to us to hear that we have been your go-to for years and that you feel comfortable and at ease during your visits.

We are thrilled to know that our team has made such an impact on your overall salon experience and that you no longer feel nervous about getting your hair done. It is our priority to ensure that all of our clients feel welcomed and understood, regardless of any barriers.

Thank you again for your continued support and for being a valued member of our salon community. We look forward to seeing you during your next appointment.

Best regards,
The team at Saks Hair Chester le Street

Great experience, customer service and salon

Charlotte
22nd Feb 2025
Team Member: Stacey Louise
5.0

I’ve been going to see Stacey Louise now for a couple of years. From my first initial appointment with her, I knew I wouldn’t turn back!

The salon is so welcoming and all of the staff make you feel comfortable the second you walk through the door.

I’m terrible with booking appointments and usually only manage to go once or twice a year as a treat to myself! Stacey Louise makes me feel comfortable and she nails the brief every time and I come out wishing I had of booked in sooner.

Lovely salon, with excellent staff would highly recommend.

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Response from Saks Hair Chester le Street

Hi Charlotte!

Thank you so much for taking the time to leave us such a lovely review. We are so glad that you have been a loyal customer for a couple of years now and that you have been coming to see Stacey Louise. It is such an honor to have you as part of our salon family.

We are thrilled to hear that you always feel comfortable and welcomed when you come to visit us. We know how important it is to feel at ease when getting your hair done, and we are happy to know that we have achieved that for you.

We are also glad to hear that Stacey Louise always nails the brief and that you come out feeling satisfied every time. We love hearing that you wish you had booked in sooner.

From all of us here at Saks Hair Chester le Street, we appreciate your recommendation of our salon and our staff. We can't wait to see you again soon!

Best wishes,
The Saks Hair Chester le Street team

Fabulous

Karen
21st Feb 2025
Team Member: Stacey
5.0

First time having my hair done at Saks - my hair was terrible having had a bad experience at another salon. Stacey sat with me and discussed my colour options, I felt I was in confident hands from the start. The salon was beautiful and clean, all the girls friendly. I was totally over the moon with the result, what a transformation. Stacey got the colour perfec, I left feeling very happy. Booked a follow up appointment 😊

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Response from Saks Hair Chester le Street

Hi Karen,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your first experience at our salon and that Stacey was able to give you the perfect color. We strive to provide our clients with a beautiful and clean atmosphere along with friendly and confident services, so we are happy to know we met your expectations.

We appreciate your support and we can't wait to see you again for your follow-up appointment! Our team at Saks Hair Chester le Street is always here to make you feel your best.

Take care,
The team at Saks Hair Chester le Street

Cut and blow

Anonymous
19th Feb 2025
Team Member: Becky
5.0

Excellent as usual, never had issue, Becky always seems to know what I want

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Response from Saks Hair Chester le Street

Hi there!

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you have consistently had a great visit at our salon and that Becky always knows just what you want. We'll make sure to pass along your kind words to her.

We appreciate your continued loyalty and we look forward to seeing you again soon.

The team at Saks Hair Chester le Street

Excellent as always

Mrs Beverley Loughlin
19th Feb 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola never fails to deliver. Always happy with my haircuts

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Response from Saks Hair Chester le Street

Dear Beverley,

Thank you for taking the time to leave us a review. We are delighted to hear that Nicola continues to impress you with her haircuts.
We truly appreciate your loyalty and trust in our salon, and we look forward to welcoming you back for your next visit.
Thank you again for your kind words. We appreciate your support and are grateful to have you as a valued client.

The Team at Saks Hair Chester le Street

Excellent cut

Margaret Hindmarch
18th Feb 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another superb cut by Nicola, huge thank you! Always an enjoyable visit to the salon.

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Response from Saks Hair Chester le Street

Hi Margaret,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another superb cut by Nicola and that you always enjoy your visits to our salon. It means a lot to us that you trust us with your hair and that you always have a great experience.

We will make sure to pass on your kind words to Nicola and the rest of our team. We look forward to welcoming you back and providing you with another great service.

The Team at Saks Hair Chester le Street

Back to normal

Janet Humble
15th Feb 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Pleased to see Stacey D back again, as usual she knows exactly how my hair lays.

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Response from Saks Hair Chester le Street

Hi Janet,

We're so glad to hear that Stacey was able to give you the perfect hairstyle as usual! She has a talent for understanding her clients' hair and we're lucky to have her on our team. Thank you for your kind words. We appreciate your continued support and can't wait to see you again at the salon.

The Team at Saks Hair Chester le Street

Fantastic as always!!

Natalie Naisby
15th Feb 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky always does a fantastic job on my hair! I always feel like a superstar when she does my hair.

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Response from Saks Hair Chester le Street

Dear Natalie,

Thank you so much for taking the time to leave us a lovely review. We are delighted to hear that Becky never fails to make you feel like a superstar with her hairstyling skills.

We are grateful to have talented and dedicated stylists like Becky who always go above and beyond to make our clients happy. We will make sure to pass along your kind words to her.

Looking forward to seeing you at our salon again soon.

The Team at Saks Hair Chester le Street

Cut and colour

Pauline Clark
13th Feb 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

1st time stacey Louise did my hair. Very happy lovely pleasant girl. Exactly as I like it

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Response from Saks Hair Chester le Street

Hi Pauline,

We're thrilled to hear that you had a great experience with Stacey Louise at our salon! She's definitely a lovely and talented stylist. We're so glad that she was able to give you the exact look that you wanted.

We appreciate your kind words and we hope to see you again for your next visit at our salon.

Take care!

The team at Saks Hair Chester le Street

Fab experience as always.

Janine Mclean
12th Feb 2025
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Great salon experience. I always come out of the appointment feeling a million times better. Margaret is an amazing stylist/colour expert and second to none in the art of a bouncy blow dry!

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Response from Saks Hair Chester le Street

Hi Janine,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great salon experience with us and that you always leave feeling a million times better.

We must agree, Margaret is truly an amazing stylist and colour expert. She takes great pride in her work and always goes above and beyond to ensure our clients are happy with their hair. And we couldn't agree more, she is definitely second to none when it comes to a bouncy blow dry!

Thank you for choosing our salon for your hair needs. We look forward to welcoming you back in the future.

The team at Saks Hair Chester le Street

My Hair

Carol Ferguson(Nic Client)
9th Feb 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

I always happy with my hair when I leave the salon.I look like a new woman.I’ve been going to Saks for over 20 years at least and Nicola has been my stylist.She always give me good advice when I am thinking of changing my hair style.A lovely chat and coffee and feel very special.

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Response from Saks Hair Chester le Street

Hi Carol,

Thank you so much for taking the time to leave such a kind review. We are so pleased to hear that you always leave our salon feeling like a new woman. We are honored to have been your go-to salon for over 20 years, and we truly value your loyalty.

It's wonderful to hear that Nicola has been your stylist throughout the years and that she has been able to provide you with quality service and helpful advice when it comes to your hair. We strive to ensure that our clients feel pampered and special during their time with us, and we are glad that you feel this way.

Thank you once again for your lovely review. It means a lot to us. We look forward to seeing you again soon!

The team at Saks Hair Chester le Street

New hair style

Anonymous
7th Feb 2025
5.0

Nichola always makes me look very glamorous once I’ve had my hair done.Whenever I ask Nichola for advice regarding my hairstyle her advice is always balanced.I’ve been using Nichola’s service for over 20 years.Always a nice chat and a coffee.

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Response from Saks Hair Chester le Street

Hi there!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you always leave our salon feeling glamorous after seeing Nichola. It's always our goal to make our customers feel their best!

We're delighted that you appreciate Nicola's balanced advice when it comes to your hairstyle. We truly value her expertise and are lucky to have her as part of our team for over 20 years now. It's also lovely to know that you enjoyed a nice chat and coffee during your visit.

We look forward to seeing you again soon and giving you another fabulous and relaxing experience!

The team at Saks Hair Chester le Street

SAD

Janet Humble
1st Feb 2025
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Today is sadly Zoey’s last day, now on her maternity leave. Wishing her, hubby and baby well for the future. xxxx

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Response from Saks Hair Chester le Street

Dear Janet,

Thank you for taking the time to leave such a sweet review about Zoey's last day. We will surely miss her, but we are also excited for the new chapter in her life. We wish her, her hubby, and the baby all the best for the future too! Thank you for sending good vibes their way.

The team at Saks Hair Chester le Street

100% recommend

Caroline
1st Feb 2025
5.0

Melissa is THE best. She puts you at ease, listens, advises and produces amazing results. My hair has never looked so healthy.
Cut and colour today and I feel like a million dollars.

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Response from Saks Hair Chester le Street

Hi Caroline,

Thank you so much for taking the time to leave such a lovely review. We are so glad to hear that you had a great experience with Melissa. She truly is one of our best stylists and we are lucky to have her on our team.

We are also thrilled to hear that you are happy with your cut and color and that your hair is looking healthy and fabulous. We always strive to provide our clients with the best results and we are happy to hear we have achieved that with you.

Thank you once again for your kind words. We hope to see you again soon for another pampering session!

Best wishes,
The Saks Hair Chester le Street team

Had colour done today

Susan Hodgkiss
30th Jan 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Lovely colour @ style very happy with my hair

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Response from Saks Hair Chester le Street

Hi Susan, thank you so much for leaving such a positive review about your recent visit to our salon. We're thrilled to hear that you were happy with your colour and style. Your satisfaction is our top priority and we are glad that we were able to deliver that to you. We value your feedback and always strive to provide our clients with the best experience possible. We hope to see you again soon for your next hair appointment. Take care! - Team at Saks Hair Chester le Street

Cut and Finish

Mrs Denise Regan
30th Jan 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Have been a client of Nicola for well over 20years and have had another expert cut and finish today.

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Response from Saks Hair Chester le Street

Thank you Denise!
We appreciate your loyalty for all of these years!
love the Saks team.x

Another great service

Janice Gillespie
30th Jan 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Prompt haircut and blow dry

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Response from Saks Hair Chester le Street

Hi Janice,
Thank you for taking the time to write your recent review ! As such a regular client we are pleased you still take the time to do this for us!
Thank you!
The Saks Hair Chester le Street team

Blowdry

Angela Bartley
28th Jan 2025
Team Member: Margaret
4.5
Appointment verified by SaloniQ Software

Excellent friendly service !

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Response from Saks Hair Chester le Street

Hi Angela, thank you for taking the time to leave us a review! We're so happy to hear that you had an excellent and friendly experience at our salon. It means a lot to us that you enjoyed our service. We always strive to make sure our clients feel welcome and comfortable in our salon. We hope to see you again soon! Take care, The team at Saks Hair Chester le Street.

Perfect!

Daisy
22nd Jan 2025
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Having just moved to Chester-le-Street I was searching for a new hairdresser and I’m so happy to have found Margaret at Saks! I’ve had my hair coloured and cut twice now and it has been spot on every time exactly how I wanted it. Thank you :)

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Response from Saks Hair Chester le Street

Hi Daisy,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you are happy with your experiences at our salon and that you were able to find Margaret here at Saks.

We understand how important it is to find a trustworthy and skilled hairdresser, especially when moving to a new area. It means a lot to us that you have entrusted us with your hair and that we have been able to meet your expectations both times.

We look forward to seeing you again and thank you for choosing us as your haircare destination!

The team at Saks Hair Chester le Street

Cut and blow dry

Cilla Durrant
16th Jan 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I was made to feel welcome and was very pleased with my hair cut .

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Response from Saks Hair Chester le Street

Hi Cilla, thank you for leaving us a review! We're thrilled to hear that you felt welcome and were pleased with your hair cut. Our team at Saks Hair Chester le Street is dedicated to providing our customers with top-notch services. We hope to see you again soon for another great experience. Take care! Best, the team at Saks Hair Chester le Street.

As usual

Janet Humble
11th Jan 2025
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey as usual did a great job on my hair, she will be greatly missed when she goes on her Maternity leave.

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Response from Saks Hair Chester le Street

Hi Janet,

Thank you so much for taking the time to leave us a review. We're happy to hear that Zoey did a great job on your hair, as she always does! We'll definitely miss her while she's on maternity leave, but we're excited for her new chapter. X

Cut and finish

Rhoda Holmes
9th Jan 2025
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Really happy with my cut and finish. Thank you zoey. Enjoy your maternity leave.

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Response from Saks Hair Chester le Street

Hi Rhoda!

Thank you for taking the time to leave a review for us. We are so glad to hear that you are really happy with your cut and finish by Zoey! We will make sure to pass along your kind words to her.
Take care, and we will see you soon
The Saks Hair Chester le Street team x

Haircut

Morag
9th Jan 2025
Team Member: Margaret
5.0

Fab haircut- Margaret lovely lady- fab service

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Response from Saks Hair Chester le Street

Hi Morag,

Thank you so much for taking the time to share your positive feedback about your recent visit to our salon. We are delighted to hear that you had a fab haircut and that Margaret provided excellent service. We truly appreciate your kind words and will be sure to pass them on to her.

At Saks Hair, our goal is to create an enjoyable and memorable experience for each and every one of our clients, and we are glad that we were able to exceed your expectations.
Thanks again for your lovely review. We look forward to seeing you again soon! X

Warmly,
The team at Saks Hair Chester le Street.

Today visit

Robert Goodwin
23rd Dec 2024
Team Member: Zoey
4.5
Appointment verified by SaloniQ Software

Zoey always check with to see what I am doing today,, very polite and explains what doing at every stage, overall very professional and excellent haircut as usual

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Response from Saks Hair Chester le Street

Hi Robert,
Thank you for taking the time to leave us a review. We are glad to hear that Zoey provided you with a professional service and that you are happy with your haircut. At our salon, we always strive to make sure our clients are comfortable and informed at every stage of their appointment. We appreciate your continued support and look forward to seeing you again soon.

Excellent

Janice Macknight
21st Dec 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

She’s just great. Been going to the salon since 2009🤩
They are great!

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Response from Saks Hair Chester le Street

Dear Janice,

Thank you so much for such a lovely review! We are so happy to hear that you have been a part of our salon family since 2009, that is amazing! We are delighted to know that you have had a great experience with us and we truly appreciate your support and loyalty.

We are always here to make sure you leave feeling fabulous, so it means a lot to us that you feel that way! Thank you for trusting us with your hair all these years. We can't wait to see you again soon!
The team at Saks Hair Chester le Street. X

Lovely friendly staff

Yvonne Williamson
20th Dec 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Had another great appointment with Stacey Louise for highlights and a trim and finish. I was very pleased with the result.

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Response from Saks Hair Chester le Street

Hi Yvonne,
Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are thrilled to hear that Stacey Louise provided you with an excellent service for your highlights and trim. We strive to ensure that all our clients leave feeling satisfied and beautiful, and we are happy that you were pleased with the result. X

Great experience

Teresa Greaces
19th Dec 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always love my hair.

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Response from Saks Hair Chester le Street

Hey Teresa,
Thank you so much for your lovely review! We're glad to hear that you loved your new hair as always. Our team works hard to provide the best service for our clients, and it's always wonderful to receive positive feedback. We hope to see you back again soon for your next appointment.
Take care,
The Saks Hair Chester le Street team

Very satisfied customer

Una Usher
19th Dec 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Pleasant experience. Happy with my cut and colour.

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Response from Saks Hair Chester le Street

Hi Una,
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a pleasant experience with us and that you are happy with your cut and colour. We always strive to provide top-quality services for our clients and it's great to know we met your expectations.

See you soon. X

Brilliant

Ali
19th Dec 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

The quality of service, and expertise is second to none. Everyone is friendly, professional and highly skilled and Becky is just amazing. I love the way that Becky listens to how you really want your hair before she starts to work on it. Thank you.

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Response from Saks Hair Chester le Street

Hi Ali, thank you for leaving us a lovely review. We are thrilled to hear that you had a great experience at our salon and that you were impressed by our team's professionalism and skills. We strive to always provide exceptional service and it means a lot to us when our clients notice and appreciate it. Becky is indeed amazing, and we are lucky to have her on our team. Thank you for mentioning her by name and for highlighting her attentiveness when it comes to understanding your hair goals. We are happy to have met your expectations and hope to see you again soon. The team at Saks Hair Chester le Street x