Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
275 verified reviews
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Filter by rating

Stacey

Lauren
9th Feb 2024
Team Member: Stacey
5.0

Stacey is absolutely fabulous at what she does, she nails it everytime. I’m completely in love with my hair from my appointment today, Stacey understands and delivers to the highest level what I ask for at every appointment, she makes the whole experience easy and comfortable from the minute you walk in the door.
She’s an absolute gem! My head wouldn’t be the same without her!

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Response from Saks Hair Chester le Street

Dear Lauren,

Thank you for taking the time to leave such lovely feedback about your recent appointment. We are thrilled to hear that Stacey provided you with an excellent experience and that you are in love with your hair. Customer satisfaction is our top priority, and we are so glad that Stacey consistently delivers to the highest level. She truly is a gem and we couldn't agree more that your head wouldn't be the same without her!

We appreciate your support and look forward to seeing you again soon at Saks Hair Chester le Street!

Saks CLS has my heart ❤️

Miss Charnay Alexander
7th Feb 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky has been my stylist for years and she never fails. I always leave the salon feeling and looking amazing. Exceptional from start to finish. Wouldn’t go anywhere else.

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Response from Saks Hair Chester le Street

Hi Charnay,

Thank you so much for taking the time to write such lovely words about our salon and our talented stylist Becky. We are delighted to hear that you have been a loyal client for years and that you always leave feeling and looking amazing.

It means a lot to our team at Saks Hair Chester le Street to know that we have met your expectations and that you wouldn't go anywhere else. We genuinely strive to provide exceptional service from start to finish.

We look forward to seeing you soon.

The team at Saks Hair Chester le Street

The best of the best

Elle Thompson
2nd Feb 2024
Team Member: Stacey Louise
5.0

Came to the salon yesterday.
A very warm welcome as always.
Stacey always makes me feel relaxed ,she can't do enough for me.She is such a kind caring person and I treasure our time together at the salon. I've known Stacey since she was 16, an apprentice and watched her grow into a fantastic hairdresser and person . I just love coming to this salon, it's one in a million,and wouldn't think of going anywhere else. I absolutely love my hair .
Thank you Stacey x

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Response from Saks Hair Chester le Street

Dear Elle,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your recent visit to our salon. Stacey is always dedicated to providing excellent service and we are happy to hear that she made you feel relaxed and well taken care of.

We are incredibly lucky to have Stacey as part of our team and we completely agree that she is a fantastic hairdresser and person. It means a lot to us that you have been coming to our salon for so long and that you treasure your time with us.

Thank you again for your kind words and for choosing our salon. We can't wait to see you again soon!

Best regards,

The team at Saks Hair Chester le Street

Loving my hair today

Mrs Ellie Thompson
1st Feb 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always Stacey did my hair beautifully, I absolutely love it.
Thank you .

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Response from Saks Hair Chester le Street

Hi. Ellie,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Stacey did an amazing job on your hair.

We appreciate your support and kind words, and we look forward to seeing you soon. Thank you Ellie.

The team at Saks Hair Chester le Street

Colour and cut

Lorraine Murray
30th Jan 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Great experience as always.

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Response from Saks Hair Chester le Street

Dear Lorraine,

Thank you for taking the time to leave us a review!
We would love to know what stands out for you during your visit. Your feedback helps us to continuously improve and provide the best service to all our clients. We look forward to welcoming you back again soon.
Thank you again for your kind words.
Warm regards,
The Team at Saks Hair Chester le Street

Review

Sue Harrison
28th Jan 2024
Team Member: Becky
4.5
Appointment verified by SaloniQ Software

Becky has a lovely gentle manner. She always considers my views, and may suggest other options that l hadnt considered. She considers colour and style & can plan ahead.

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Response from Saks Hair Chester le Street

Hi Sue,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you had a positive experience with our stylist Becky. We take great pride in our team's ability to listen to our clients' needs and provide expert guidance and suggestions.

We are glad that Becky was able to take into consideration your preferences and also offer other options for you to consider. Our team is always committed to finding the perfect color and style for each of our clients, and it's great to know that Becky was able to plan ahead for your next appointment.

Thank you again for your kind words, and we hope to see you back at our salon soon.

Best regards,
The team at Saks Hair Chester le Street

Cut and style by Zoey

Kathleen Brown
25th Jan 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

As previously, a pleasant experience. Zoey worked skillfully and efficiently. My hair style suits me very well and I received many compliments from friends.

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Response from Saks Hair Chester le Street

Hi Kathleen, thank you for taking the time to leave us a review. We are so glad to hear that you had a pleasant experience at our salon, and that Zoey did such a wonderful job with your hair. It's always a great feeling to receive compliments from friends on our hair, and we are happy that you are enjoying your new style. We appreciate your kind words and hope to see you again soon! Best, The team at Saks Hair & Beauty Chester le Street.

Roots and highlights

Julia Taylor
24th Jan 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Always a great day at the salon everyone so friendly and it's so relaxing.

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Response from Saks Hair Chester le Street

Hi Julia,

Thank you so much for taking the time to leave such a lovely review. We are so glad to hear that you had a great day at the salon and found our team to be friendly and our atmosphere relaxing. Providing a comfortable and welcoming experience for our clients is something that we take pride in, and we are thrilled that we were able to provide that for you.
We appreciate your kind words and hope to see you at the salon again soon.

Cut and stule

Mrs Joanne Renshaw
21st Jan 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always very pleased with the outcome.

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Response from Saks Hair Chester le Street

Thank you Joanne for taking the time to leave us a review. We are pleased to hear that you have been consistently pleased with the outcome of your visits to our salon. It means a lot to us that we have been able to meet your expectations.

Thank you again for your kind words, .

Gillian

Gillian Mason
18th Jan 2024
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Brilliant, very professional, lovely cut

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Response from Saks Hair Chester le Street

Hi Gillian,

Thank you for taking the time to leave us such a kind review! We are so happy to hear that you had a brilliant, professional experience with us and that you loved your new cut. We always strive to provide our clients with top quality services and it means a lot to us to receive such positive feedback.

We hope to see you again soon and give you another lovely haircut! Take care.

The team at Saks Hair & Beauty Chester le Street

Excellent

Janice
16th Jan 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

She’s brilliant! Always advises and listens to the customer. I have bought products and her instructions for use are really clear.
All the staff are friendly and professional

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Response from Saks Hair Chester le Street

Dear Janice,

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your kind words ! We are delighted to hear that you had a positive experience with us.

It's great to hear that our team of professionals provided you with clear instructions for using the products you purchased. We are always happy to help and make sure our customers know how to get the most out of their products.

We are also happy to hear that you found our staff to be friendly and professional. Our team takes great pride in providing a warm and welcoming atmosphere for our customers.

Thank you again for choosing our salon and for your kind feedback. We hope to see you again soon.

Friendly, relaxing salon

Anonymous
13th Jan 2024
5.0

The salon has a friendly, relaxing feeling and is very clean and tidy.
I had my first appointment with Stacey Louise for a full head of highlights, cut and finish. Stacey Louise was very friendly and
knowledgeable and gave good advice with
my colour. I was very pleased with the
result and returned this week to have my
hair cut into a long bob and finish. Again I
am very pleased with the result and look
forward to my next visit.

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Response from Saks Hair Chester le Street

We're so glad to hear that you enjoyed your experience at our salon! Thank you for taking the time to share your positive feedback. Our team works hard to create a friendly and relaxing atmosphere, and we're thrilled to hear that it shows.

We're also happy to hear that you were pleased with Stacey Louise's expertise and advice regarding your hair color. We strive to provide our clients with the best services and recommendations to achieve their desired look.

We look forward to welcoming you back for your next visit! Thank you once again for choosing our salon in Chester le Street.

Friendly, relaxing salon

Yvonne Williamson
12th Jan 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

The salon has a friendly, relaxing feeling and is very clean and tidy.
I had my first appointment with Stacey Louise for a full head of highlights, cut and finish. Stacey Louise was very friendly and
knowledgeable and gave good advice with
my colour. I was very pleased with the
result and returned this week to have my
hair cut into a long bob and finish. Again I
am very pleased with the result and look
forward to my next visit.

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Response from Saks Hair Chester le Street

Hi Yvonne,

Thank you so much for your kind words and positive review! It means a lot to us here at the salon. We are glad to hear that you had a great experience with Stacey Louise during your visit and that you are pleased with the results of your hair. Stacey Louise is indeed a talented stylist and we are grateful to have her on our team.

We always strive to create a friendly and relaxing environment for all of our clients and it brings us joy to know that you felt that during your time with us. We can't wait to see you again for your next appointment and help you achieve your desired look. See you soon!

Excellent service

Julie Spence
12th Jan 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

I have been coming to Saks since August 23 my hair is the best it has ever been. I suffer from hair loss and Becky has been very empathetic

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Response from Saks Hair Chester le Street

Dear Julie,

Thank you so much for taking the time to share your positive experience at Saks Chester-le-street! We are thrilled to hear that your hair has been the best it has ever been since your visit on August 23. Our team at Saks understands the struggles of hair loss, and we are happy to hear that Becky was empathetic and provided you with exceptional service.
We truly appreciate your kind words and we look forward to seeing you again soon. Thank you for choosing Saks Chester le Street.

My visit to Saks 11/1/24

Mrs Margaret Kalaria
11th Jan 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual had a fantastic experience and was taken care of very well every step of the way! Beautiful colour and super cut!

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Response from Saks Hair Chester le Street

Thank you so much for taking the time to leave such a lovely review for us. We're thrilled to hear that you had a fantastic experience with us and that we took good care of you. It means a lot to us that you are happy with your beautiful colour and super cut.
Thank you once again for your kind words and we look forward to welcoming you back to the salon.

Enjoyable visit

Mrs Nicola Peverley
10th Jan 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

I have been a customer at Saks Chester le street for many years and always find having my hair cut a relaxing experience. The atmosphere is friendly and welcoming. Zoey listened to how I wanted my hair styling and offered advice about colour and treatments. Very happy with the result.

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Response from Saks Hair Chester le Street

Thank you so much for your kind words about your experience at our salon. We are so pleased to hear that you have been a loyal customer for many years and that you find getting your hair cut to be a relaxing experience.
We are glad that Zoey listened and provided you with helpful advice regarding your hair color and treatments. It's always our goal to ensure that our clients are happy with the end result and it's wonderful to know that we were able to achieve that for you.
Thank you for choosing our salon and we look forward to welcoming you back in the future.

Wouldn’t go anywhere else.

Mr Steven Roughley
9th Jan 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey Lou has been cutting my hair for 10 years now and I wouldn’t go anywhere else.

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Response from Saks Hair Chester le Street

Steven,

Thank you for taking the time to leave us a review. We are so pleased to hear that you have been a loyal customer for 10 years and that you trust Stacey to take care of your hair. It is always a pleasure to have you at our salon.
The team at Saks Chester le Street

Fabulous Salon

Dawn Barnwell
6th Jan 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is an excellent hairdresser, very informative, very knoweldable and very attentive. I'm extremely happy with the result from my appointment tiday. Thank you Emma

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Response from Saks Hair Chester le Street

Thank you for taking the time to leave a review. We are delighted to hear that you had an excellent experience with Emma. It means a lot to us that Emma was able to provide informative and attentive service, and we are thrilled that you are happy with the result of your appointment today. Thanks again!

Great haircut

Janice Gillespie
4th Jan 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Great service, love my haircut

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Response from Saks Hair Chester le Street

Hi Janice,

We are thrilled to hear that you love your new haircut! Your satisfaction is our top priority, so it means a lot to us.

team Saks.x

Consistently amazing!

Mrs June Kelly
22nd Dec 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey always makes me look and feel like a Million dollars! She has been my stylist for many years nevertheless she always takes time to check my needs and wants and I trust her completely. I totally relax for my whole visit.

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Response from Saks Hair Chester le Street

Hi June,
Thank you so much for your kind words about Stacey. We're delighted to know she delivered a great experience and you trust her with your style. We value your loyalty and hope you always enjoy your visits to our salon.
. We're sure Stacey appreciates the positive review and recognition for a job well done.
Thank you again for taking the time to share your thoughts. x

Another satisfied customer

Mrs Christine Hendry
22nd Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Well looked after, from arriving to leaving ,as usual. Very busy salon, but ran like clockwork. Very happy with colour and cut , but I am never disappointed at this salon.

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Response from Saks Hair Chester le Street

Hi Christine,

Thank you so much for your review about your recent visit to the salon. We're really glad to hear that you felt looked after and that you were happy with your colour and cut. We always strive to maintaining a busy, well-organized salon to ensure our customers have the best experience.
See you soon! x

Amazing salon experience

Geraldine White
22nd Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Amazing bespoke service. Zoey knows exactly how to get the results I like for my hair. Would not go anywhere else.

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Response from Saks Hair Chester le Street

Hi Geraldine,
Thank you for your review! We are so glad that Zoey and our team at Saks Chester le Street were able to provide you with such a bespoke service that you love and trust.
We are so glad that we live up to your expectations and that you feel comfortable choosing us for all your hair needs.
Thanks again,

Awesome

Anne urwin
22nd Dec 2023
Team Member: Nicola
5.0

As always a perfect cut and tone

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Response from Saks Hair Chester le Street

Hi Anne,
Thank you for such a lovely review. We're so pleased that you're happy with your cut and tone.
We value your custom and we hope to see you again soon!

Pre Christmas haircut

Susan
21st Dec 2023
5.0

As usual a friendly welcome , discussion with my stylist helpful and an excellent cut and finish. All staff very welcoming and cheery

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Response from Saks Hair Chester le Street

Hi Susan,
Thank you so much for your kind review – we always look forward to providing you with great service and the team really appreciates your compliments. Our wonderful staff are always on hand to make sure that you feel welcomed and comfortable whenever you visit.
Thanks again for taking the time to write your review and for your continued support.

Excellent

Danielle Wilson
19th Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Love Saks in Chester Le Street. All of the staff are lovely and go above and beyond to ensure you are comfortable and happy at all times. Won’t go anywhere else now! Thank you 😊

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Response from Saks Hair Chester le Street

Hello Danielle,
Thank you for taking the time to leave us a review, we appreciate your kind words. It's great to hear that you won't go anywhere else!
We hope to continue providing you with quality services and look forward to your next visit.

Fabulous

Rebecca Murphy
19th Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent service as always. Felt very well looked after by Zoey and Chloe. Thank you for sorting my greys!

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Response from Saks Hair Chester le Street

Hi Rebecca,
We're so glad to hear that you had a great experience at our salon. Your kind words mean a lot to us. Zoey and Chloe are really talented and we're glad that they could make your visit special. We truly appreciate that you took the time to write a review and share your experience with us.

Ready for Christmas

Margaret Wilkinson
16th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky is always welcoming, friendly and professional. My hair was styled, cut and coloured just as I wanted.

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Response from Saks Hair Chester le Street

Hi Margaret,
We love to ensure each of our clients leave happy with their hair, and we're glad that your experience was satisfactory. If there's anything else we can do for you, don't hesitate to let us know.

Colouring

Ann Swan
15th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Lovely experience as always with Becky for my colouring today Becky as always was friendly and professional and also Chloe who is a lovely young lady always has time for a chat .

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Response from Saks Hair Chester le Street

Dear Ann,
We are so happy to hear that you had a lovely experience with us! We are so proud of the great atmosphere our team creates here at Saks Chester le Street. It is always a pleasure to catch up with you, and it seems that Becky and Chloe have made another visit enjoyable. We really appreciate your kind words and are delighted you were happy with your colouring.

Thank you for taking the time to leave us this review – it means so much to us and we look forward to seeing you again soon!

Great hairdresser

Mrs Andrea Bailey
15th Dec 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Always have a lovely experience when I go to Saks. Always friendly, and I have always been very happy woth my cut and style

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Response from Saks Hair Chester le Street

Hi Andrea,

Thank you for your kind words! We are delighted that you had such a great experience with us at Saks Chester le Street. We take pride in delivering excellent customer service and ensuring all of our clients are satisfied with the results of their cut and/or style.

We look forward to seeing you again soon and thank you again for your lovely review.

Lovely relaxing afternoon

Anonymous
15th Dec 2023
5.0

Thanks for making my hair appointment a relaxing enjoyable experience.

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Response from Saks Hair Chester le Street

Thank you so much for your kind review. We strive for nothing but the best in providing quality services and we're so glad we could give you the relaxation and enjoyment you deserved. Our team at Saks Hair & Beauty Chester le Street take great pride in our work and it's great to get feedback like yours that confirms we're doing the right thing. We hope to see you again soon.

Today visit

Robert Goodwin
14th Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Always excellent service when having haircut by Zoey, she always check to see what I am having done today and will check to make sure everything is ok,
Overall I would like to say Zoey is and excellent hairdresser which can only be good for your salon

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Response from Saks Hair Chester le Street

Hi Robert,
Thank you for your kind words regarding Zoey and your experience in our salon. We are delighted to hear that you have always had such positive experiences with Zoey. She is a fantastic hairdresser and we are proud to have her in our team.
We are grateful for your review and highly value the feedback from our customers.

Fantastic

Mrs Lynn Walls
14th Dec 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Excellent advice & discussion with Katie. Hair was done exactly as I wanted. Felt special & treated with such respect. Such a lovely friendly place it has become my new salon.

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Response from Saks Hair Chester le Street

Dear Lynn,
Thank you for your kind words! We’re delighted that you felt special and respected while at Saks Chester le Street. Katie is a real asset, and we’re thrilled she was able to give you the results that you wanted. We’re so pleased that you’ve made Saks your new salon and we look forward to continuing to deliver the same friendly and professional service to you going forward.

Visit today

Mrs Jackie Whalen
14th Dec 2023
Team Member: Stacey
4.5
Appointment verified by SaloniQ Software

I love my visits to saks chester le street. Every body is so friendly and helpfull. Stacey my stylist is very tentative and always makes sure I am safe due to mobility problems. Thankyou

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Response from Saks Hair Chester le Street

Hi Jackie,
Thank you so much for taking the time to leave us your kind feedback. We would like to express our gratitude to you for being a loyal customer to Saks. Stacey and the rest of the team take a lot of pride in their work and are delighted that you are always satisfied with your visit. It is also very important to us that you feel safe and comfortable while in the salon - your safety always comes first.

Cut & blow dry

Mrs Margaret Watson
12th Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always Nicola is very professional & does a marvellous job. I've been going to Saks for at least 20 yrs & wouldn't go anywhere else

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Response from Saks Hair Chester le Street

That 20 years has flown over Margaret! - so pleased that you find Nicola so professional and her work so wonderful. We cannot thank you enough for your loyalty. Your kind words of praise mean the world to us. Thank you for your continued loyalty to Saks.

Amazing

Helen C
12th Dec 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey is a fantastic stylist- always does my hair just the way I like it and the cut keeps it shape until my next visit. She is also so friendly. Atmosphere in the salon is also lovely- very welcoming.

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Response from Saks Hair Chester le Street

Thank you for your kind review of Stacey. She puts in a lot of effort to ensure each of her clients leaves happy. We appreciate your positive feedback on the atmosphere in the salon. It’s important that our clients feel comfortable and welcomed when visiting Saks Chester le Street.x

Always a lovely experience

Miss Camille Stephenson
9th Dec 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey has been styling my hair for a few years now and she always does a great job. It doesn’t matter if the salon is busy or quiet I always get the same level care and attention.

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Response from Saks Hair Chester le Street

Thank you for your kind words about our team here at Saks Chester le Street. We are so pleased to hear that you have had a consistently great experience with us. It's wonderful to know that Stacey is always able to provide you with the same level of care and attention.

We hope you continue to visit us here at Saks, and we look forward to seeing you soon.

Ms

Julie Fagan
9th Dec 2023
Team Member: Stacey
5.0

So relaxing, loved my head massage and a tipple of Bailey’s too!

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Response from Saks Hair Chester le Street

Thank you for your lovely review! We're so glad you enjoyed your experience with us here at Saks Chester le Street. We always strive to make sure that our clients feel relaxed and well looked after, as you know, so it's fantastic to hear that you had such a pleasant experience. The scalp massage and tipple of baileys are defiantly the best bit! ha ha. See you soon.x

5 Star Salon!

Diane Blanckley
9th Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As a long standing client of SAKS, Chester-le- Street, I can honestly say a visit to this very welcoming and professional salon never disappoints! Nicola is an excellent stylist and the service is always first class. I would highly recommend a visit as I have always been happy with the result, and I also leave relaxed and refreshed. Thank you!

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Response from Saks Hair Chester le Street

Hi Diane,
Thank you so much for your kind words about SAKS Chester-le-Street. We value the opinions of all our clients. It's great to hear that you have always been happy with the result of Nicola's services and it makes us so proud that you have felt relaxed and refreshed when leaving. We appreciate you recommending us to others and we look forward to seeing you on your next visit!

SAKs Chester le Street

Mrs Gillian Barnes
7th Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always a haven for my expert cut and colour and good company

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Response from Saks Hair Chester le Street

Thank you for taking the time to write a review about us. We are pleased to hear that you always find our salon a haven for your expert cut and colour and good company. Your satisfaction is our top priority and we value your continued support.

.

Outstanding Service

Angela Illingworth
6th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky always goes above and beyond to ensure I leave the salon more than happy but tonights experience was certainly my best yet. Refit of my hair extensions , cut and colour. Feel like a new woman thanks so much Becky xx

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Response from Saks Hair Chester le Street

Hi Angela,

We're thrilled to hear that you had such an excellent experience at Saks Hair & Beauty Chester le Street. It's always satisfying for Becky and the whole team here to hear such positive feedback from our clients.

We think Becky is brilliant too and believe she really cares about each and every one of our clients to give them the results they desire. We understand that taking a risk with a daring hair colour or style can be daunting, but thankfully it paid off for you this time and we're delighted to hear you feel like a new woman.

Christmas Hair

Mrs Amanda Smith
6th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Very happy with cut, style and highlights, ready for the Christmas season. Always feel listened to and come away relaxed.

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Response from Saks Hair Chester le Street

We are delighted to hear that you're looking and feeling your best with your cut, style and highlights, and so pleased that you felt relaxed and listened to during your visit.

It's always wonderful to receive such positive feedback and we thank you for taking the time to write your kind words.

My Xmas hair colour

Anonymous
5th Dec 2023
5.0

Fabulous colour today very pleased with my hair.

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Response from Saks Hair Chester le Street

Thank you so much for this review and we are delighted to hear that you are happy with your hair. We're pleased that you are pleased and we look forward to seeing you in the salon again soon. Best wishes, The Team at Saks Hair & Beauty Chester le Street

Friendly, courteous and skilled

Mary Barr
29th Nov 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Courteous and friendly service. I enjoy my visits to Saks and Emma, apart from being a great stylist, is lovely.

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Response from Saks Hair Chester le Street

Dear Mary,
Thank you for your kind words about Saks and our stylist, Emma. We are delighted you enjoyed your visit. Our customer needs always come first and we take great pride in offering a courteous and friendly service.
We really appreciate you taking the time to leave us your review. Your feedback means a lot to us and we hope to welcome you back to Saks soon.

Another excellent haircut

Mrs Beverley Loughlin
29th Nov 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another excellent haircut from Nicola. Says is the best hairdressers in Chester-le-Street by far

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Response from Saks Hair Chester le Street

Hi Beverley,
I am so pleased to hear that you had another excellent haircut with Nicola! We always appreciate your loyalty and thank you for your kind words.
We are so happy that you think we are the best hairdressers in Chester-le-Street.!

Enjoyable

Miss Dorothy Landsberg
25th Nov 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

I normally have the lovely Stacey Louise take care of me, but this time I had Zoey. I was worried but had no need to be as the experience was as joyous and had the same beautiful results as I normally have with Stacey L. I happily recommend both ladies. Everyone is always very friendly and would come weekly if I could afford it.

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Response from Saks Hair Chester le Street

Hi Dorothy,

Thank you for such a wonderful review for Zoey and Stacey Louise. We're so glad you enjoyed your experience with us and were happy with the results. It's wonderful to hear you find us friendly too..

Thank you for your kind words and recommendations!

Best wishes,
The Team at Saks Hair & Beauty Chester le Street

Super haircut!

Mrs Sarah Russell
21st Nov 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual I couldn’t be happier with my hair cut and the service was impeccable. This really is the very best hairdressers I have been to. Thank you!

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Response from Saks Hair Chester le Street

Thank you so much for such a wonderful review. We really appreciate you taking the time to share your positive experience with us. Our team takes great pride in delivering excellent services so we are really proud to hear that you are so pleased with your hair cut.

We hope to be able to welcome you back soon for another fantastic experience.

Review

Sarah Green
21st Nov 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Excellent love having my hair done by Stacey Lou always feel amazing after my blow dry

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Response from Saks Hair Chester le Street

Ah thank you for that Sarah, it's always good to get feed back from a real regular client. Thank you.x

Review on recent visit

Andrea Evans
13th Nov 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky was absolutely amazing as always! She took the time to talk through my concerns and gave advice. Very pleased with the results. Thank you so much! 😊

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Response from Saks Hair Chester le Street

Hi Andrea,
Thanks for your kind review - we're really happy to hear that Becky took the time to talk through your concerns and provide you with some advice. It's great to hear that you were pleased with the results. We appreciate you taking the time to let us know how well your visit went.
We're always looking to improve our services, so your feedback is valuable to us.

Another quality hair do

Mary-Jane Cartwright
9th Nov 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Always love a catch-up with Stacey-Lou and to top it off, always leave with fabulous hair. Thank you xxx

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Response from Saks Hair Chester le Street

Thank you so much Mary-Jane for your kind words about Stacey-Lou and for taking the time to provide us with your feedback.
We pride ourselves on ensuring our customers leave looking and feeling fabulous after a visit to Saks.
We’re so pleased that Stacey-Lou was able to provide you with a great experience, and hope to see you again soon.

Great experience

Ms Helen Birchall
9th Nov 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Back in with Stacey after a gap but still as friendly and helpful as always. Great advice on hairstyle and products. Very happy with end result. Thanku so much.

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Response from Saks Hair Chester le Street

Hi Helen,
Thank you for taking the time to write a review for us. It's wonderful to hear that you had such a great experience with Stacey and that you are happy with the end result.
We appreciate your kind words and the loyalty you have shown in returning to Saks. We strive to ensure our clients always receive the best possible service and advice.