Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
334 verified reviews
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Filter by rating

Hair colour

Ann Swan
23rd Feb 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Fantastic service from Becky and a warm welcome from all of the staff .. All the staff always smiling and make you feel valued ,

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Response from Saks Hair Chester le Street

Hi Ann,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a fantastic experience with Becky and that our staff made you feel valued. We always aim to provide excellent service and it's wonderful to know that we achieved that with you. We look forward to welcoming you back again soon.

Warmly,
The Saks Hair Chester le Street team

Hair colour

Ann Swan
23rd Feb 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Fantastic service as always from Becky and a warm welcome from all of the staff .. All the staff always smiling and make you feel valued ,

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Response from Saks Hair Chester le Street

Dear Ann, we're thrilled to hear that you had a fantastic experience with us at Saks Hair! Our team takes pride in providing exceptional service, and we're so glad that Becky was able to deliver that for you. We'll make sure to pass along your kind words to her and the rest of the team. Thank you for your continued support and we can't wait to welcome you back for your next visit! Warmly, the team at Saks Hair Chester le Street.

Fab hair again

Donna Forster
22nd Feb 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Another great hair cut. Always gets it spot on.
Lovely hospitality too. Trust Zoey 100% with my hair as does my daughter who also had her hair done tonight.

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Response from Saks Hair Chester le Street

Hi Donna,

Thank you so much for leaving such a lovely review for us! We are thrilled to hear that you and your daughter had another great hair cut with Zoey. Our team at Saks Hair are dedicated to delivering the best services and we are glad Zoey could provide you with a spot-on haircut once again.

We are also happy to know that you felt welcomed and enjoyed our hospitality. We believe that creating a friendly and comfortable atmosphere is just as important as providing quality haircuts.

We appreciate your trust in Zoey and our salon, and we look forward to seeing you and your daughter again soon.

Best wishes from the team at Saks Hair Chester le Street

Always great

Ms Tina Hogben
22nd Feb 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very attentive

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Response from Saks Hair Chester le Street

Hi Ms Tina,
Thank you for taking the time to leave a review. We're so glad to hear that you found our team to be attentive during your visit. Our top priority is providing exceptional service to our clients, and we're happy to know we delivered that for you. We hope to see you again soon at our salon.
Best,
The Saks Hair Chester le Street Team

Love my hair!

Margaret Hindmarch
20th Feb 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent hair cut from Nicola, as always!
The salon has a very relaxed atmosphere, spotlessly clean, with comfortable chairs and friendly staff.
Would recommend without hesitation.
Worth every penny, thank you Nicola!

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Response from Saks Hair Chester le Street

Dear Margaret,

Thank you for taking the time to leave such a lovely review for our salon. We are delighted to hear that you had an excellent experience with Nicola as always. Our team takes pride in providing the best services and we are glad that you felt relaxed and comfortable during your visit.

We are also happy to hear that you found our salon to be clean and our staff friendly. Creating a welcoming and inviting atmosphere for our clients is something we strive for. We appreciate your recommendation and are grateful that you find our services worth every penny.

We look forward to welcoming you back for your next visit. Thank you for choosing Saks Hair and for your continuous support.

Warm regards,
The Team at Saks Hair Chester le Street

Nice experience

Carol Minto
15th Feb 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Usually Nicola does my hair but she was poorly but Emma was lovely. 👍

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Response from Saks Hair Chester le Street

Hi Carol,

Thank you for taking the time to leave us a review. We are glad to hear that you had a lovely experience with Emma while Nicola was away. Our team at Saks Hair Chester le Street always strives to provide top-notch services to our clients, and we are happy that Emma delivered just that.

We hope that Nicola is feeling better now, and we can't wait to have her back in the salon. If there is anything else we can do for you, please do not hesitate to let us know.

Thank you again!

Review

Kathleen Taylor
14th Feb 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Seen on time and very happy with service

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Response from Saks Hair Chester le Street

Hi Kathleen, we are delighted to hear that you were seen on time and had a great experience at our salon. It means a lot to us that you were happy with our service. It's always a pleasure to have you as our client. Thank you for taking the time to leave this wonderful review. We look forward to seeing you again soon. Best regards, The Saks Hair Chester le Street team.

Hair by Emma

Anonymous
12th Feb 2024
5.0

Great experience and cut .

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Response from Saks Hair Chester le Street

Hi there!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience and a fantastic cut with us. Our team always strives to provide top-notch services and it's wonderful to know that we've succeeded in doing so for you.

We hope to see you again soon and give you another amazing hair experience. Take care!

Mens haircut

David Smith
10th Feb 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Twice ive used Nicola now and shes been great. Understood exactly what ive wanted. Hoghly recommend

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Response from Saks Hair Chester le Street

Hi David,

Thank you for your kind words about Nicola! We are thrilled to hear that she understood your desired look and provided great service during your visits. Your recommendation means a lot to us.

We pride ourselves on our team's ability to listen and deliver our clients' desired results. We are glad to know that Nicola was able to meet your expectations.

Hope to see you back at our salon soon!

Stacey

Lauren
9th Feb 2024
Team Member: Stacey
5.0

Stacey is absolutely fabulous at what she does, she nails it everytime. I’m completely in love with my hair from my appointment today, Stacey understands and delivers to the highest level what I ask for at every appointment, she makes the whole experience easy and comfortable from the minute you walk in the door.
She’s an absolute gem! My head wouldn’t be the same without her!

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Response from Saks Hair Chester le Street

Dear Lauren,

Thank you for taking the time to leave such lovely feedback about your recent appointment. We are thrilled to hear that Stacey provided you with an excellent experience and that you are in love with your hair. Customer satisfaction is our top priority, and we are so glad that Stacey consistently delivers to the highest level. She truly is a gem and we couldn't agree more that your head wouldn't be the same without her!

We appreciate your support and look forward to seeing you again soon at Saks Hair Chester le Street!

Saks CLS has my heart ❤️

Miss Charnay Alexander
7th Feb 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky has been my stylist for years and she never fails. I always leave the salon feeling and looking amazing. Exceptional from start to finish. Wouldn’t go anywhere else.

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Response from Saks Hair Chester le Street

Hi Charnay,

Thank you so much for taking the time to write such lovely words about our salon and our talented stylist Becky. We are delighted to hear that you have been a loyal client for years and that you always leave feeling and looking amazing.

It means a lot to our team at Saks Hair Chester le Street to know that we have met your expectations and that you wouldn't go anywhere else. We genuinely strive to provide exceptional service from start to finish.

We look forward to seeing you soon.

The team at Saks Hair Chester le Street

The best of the best

Elle Thompson
2nd Feb 2024
Team Member: Stacey Louise
5.0

Came to the salon yesterday.
A very warm welcome as always.
Stacey always makes me feel relaxed ,she can't do enough for me.She is such a kind caring person and I treasure our time together at the salon. I've known Stacey since she was 16, an apprentice and watched her grow into a fantastic hairdresser and person . I just love coming to this salon, it's one in a million,and wouldn't think of going anywhere else. I absolutely love my hair .
Thank you Stacey x

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Response from Saks Hair Chester le Street

Dear Elle,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your recent visit to our salon. Stacey is always dedicated to providing excellent service and we are happy to hear that she made you feel relaxed and well taken care of.

We are incredibly lucky to have Stacey as part of our team and we completely agree that she is a fantastic hairdresser and person. It means a lot to us that you have been coming to our salon for so long and that you treasure your time with us.

Thank you again for your kind words and for choosing our salon. We can't wait to see you again soon!

Best regards,

The team at Saks Hair Chester le Street

Loving my hair today

Mrs Ellie Thompson
1st Feb 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always Stacey did my hair beautifully, I absolutely love it.
Thank you .

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Response from Saks Hair Chester le Street

Hi. Ellie,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Stacey did an amazing job on your hair.

We appreciate your support and kind words, and we look forward to seeing you soon. Thank you Ellie.

The team at Saks Hair Chester le Street

Colour and cut

Lorraine Murray
30th Jan 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Great experience as always.

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Response from Saks Hair Chester le Street

Dear Lorraine,

Thank you for taking the time to leave us a review!
We would love to know what stands out for you during your visit. Your feedback helps us to continuously improve and provide the best service to all our clients. We look forward to welcoming you back again soon.
Thank you again for your kind words.
Warm regards,
The Team at Saks Hair Chester le Street

Review

Sue Harrison
28th Jan 2024
Team Member: Becky
4.5
Appointment verified by SaloniQ Software

Becky has a lovely gentle manner. She always considers my views, and may suggest other options that l hadnt considered. She considers colour and style & can plan ahead.

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Response from Saks Hair Chester le Street

Hi Sue,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you had a positive experience with our stylist Becky. We take great pride in our team's ability to listen to our clients' needs and provide expert guidance and suggestions.

We are glad that Becky was able to take into consideration your preferences and also offer other options for you to consider. Our team is always committed to finding the perfect color and style for each of our clients, and it's great to know that Becky was able to plan ahead for your next appointment.

Thank you again for your kind words, and we hope to see you back at our salon soon.

Best regards,
The team at Saks Hair Chester le Street

Cut and style by Zoey

Kathleen Brown
25th Jan 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

As previously, a pleasant experience. Zoey worked skillfully and efficiently. My hair style suits me very well and I received many compliments from friends.

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Response from Saks Hair Chester le Street

Hi Kathleen, thank you for taking the time to leave us a review. We are so glad to hear that you had a pleasant experience at our salon, and that Zoey did such a wonderful job with your hair. It's always a great feeling to receive compliments from friends on our hair, and we are happy that you are enjoying your new style. We appreciate your kind words and hope to see you again soon! Best, The team at Saks Hair & Beauty Chester le Street.

Roots and highlights

Julia Taylor
24th Jan 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Always a great day at the salon everyone so friendly and it's so relaxing.

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Response from Saks Hair Chester le Street

Hi Julia,

Thank you so much for taking the time to leave such a lovely review. We are so glad to hear that you had a great day at the salon and found our team to be friendly and our atmosphere relaxing. Providing a comfortable and welcoming experience for our clients is something that we take pride in, and we are thrilled that we were able to provide that for you.
We appreciate your kind words and hope to see you at the salon again soon.

Cut and stule

Mrs Joanne Renshaw
21st Jan 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always very pleased with the outcome.

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Response from Saks Hair Chester le Street

Thank you Joanne for taking the time to leave us a review. We are pleased to hear that you have been consistently pleased with the outcome of your visits to our salon. It means a lot to us that we have been able to meet your expectations.

Thank you again for your kind words, .

Gillian

Gillian Mason
18th Jan 2024
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Brilliant, very professional, lovely cut

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Response from Saks Hair Chester le Street

Hi Gillian,

Thank you for taking the time to leave us such a kind review! We are so happy to hear that you had a brilliant, professional experience with us and that you loved your new cut. We always strive to provide our clients with top quality services and it means a lot to us to receive such positive feedback.

We hope to see you again soon and give you another lovely haircut! Take care.

The team at Saks Hair & Beauty Chester le Street

Excellent

Janice
16th Jan 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

She’s brilliant! Always advises and listens to the customer. I have bought products and her instructions for use are really clear.
All the staff are friendly and professional

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Response from Saks Hair Chester le Street

Dear Janice,

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your kind words ! We are delighted to hear that you had a positive experience with us.

It's great to hear that our team of professionals provided you with clear instructions for using the products you purchased. We are always happy to help and make sure our customers know how to get the most out of their products.

We are also happy to hear that you found our staff to be friendly and professional. Our team takes great pride in providing a warm and welcoming atmosphere for our customers.

Thank you again for choosing our salon and for your kind feedback. We hope to see you again soon.

Friendly, relaxing salon

Anonymous
13th Jan 2024
5.0

The salon has a friendly, relaxing feeling and is very clean and tidy.
I had my first appointment with Stacey Louise for a full head of highlights, cut and finish. Stacey Louise was very friendly and
knowledgeable and gave good advice with
my colour. I was very pleased with the
result and returned this week to have my
hair cut into a long bob and finish. Again I
am very pleased with the result and look
forward to my next visit.

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Response from Saks Hair Chester le Street

We're so glad to hear that you enjoyed your experience at our salon! Thank you for taking the time to share your positive feedback. Our team works hard to create a friendly and relaxing atmosphere, and we're thrilled to hear that it shows.

We're also happy to hear that you were pleased with Stacey Louise's expertise and advice regarding your hair color. We strive to provide our clients with the best services and recommendations to achieve their desired look.

We look forward to welcoming you back for your next visit! Thank you once again for choosing our salon in Chester le Street.

Friendly, relaxing salon

Yvonne Williamson
12th Jan 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

The salon has a friendly, relaxing feeling and is very clean and tidy.
I had my first appointment with Stacey Louise for a full head of highlights, cut and finish. Stacey Louise was very friendly and
knowledgeable and gave good advice with
my colour. I was very pleased with the
result and returned this week to have my
hair cut into a long bob and finish. Again I
am very pleased with the result and look
forward to my next visit.

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Response from Saks Hair Chester le Street

Hi Yvonne,

Thank you so much for your kind words and positive review! It means a lot to us here at the salon. We are glad to hear that you had a great experience with Stacey Louise during your visit and that you are pleased with the results of your hair. Stacey Louise is indeed a talented stylist and we are grateful to have her on our team.

We always strive to create a friendly and relaxing environment for all of our clients and it brings us joy to know that you felt that during your time with us. We can't wait to see you again for your next appointment and help you achieve your desired look. See you soon!

Excellent service

Julie Spence
12th Jan 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

I have been coming to Saks since August 23 my hair is the best it has ever been. I suffer from hair loss and Becky has been very empathetic

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Response from Saks Hair Chester le Street

Dear Julie,

Thank you so much for taking the time to share your positive experience at Saks Chester-le-street! We are thrilled to hear that your hair has been the best it has ever been since your visit on August 23. Our team at Saks understands the struggles of hair loss, and we are happy to hear that Becky was empathetic and provided you with exceptional service.
We truly appreciate your kind words and we look forward to seeing you again soon. Thank you for choosing Saks Chester le Street.

My visit to Saks 11/1/24

Mrs Margaret Kalaria
11th Jan 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual had a fantastic experience and was taken care of very well every step of the way! Beautiful colour and super cut!

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Response from Saks Hair Chester le Street

Thank you so much for taking the time to leave such a lovely review for us. We're thrilled to hear that you had a fantastic experience with us and that we took good care of you. It means a lot to us that you are happy with your beautiful colour and super cut.
Thank you once again for your kind words and we look forward to welcoming you back to the salon.

Enjoyable visit

Mrs Nicola Peverley
10th Jan 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

I have been a customer at Saks Chester le street for many years and always find having my hair cut a relaxing experience. The atmosphere is friendly and welcoming. Zoey listened to how I wanted my hair styling and offered advice about colour and treatments. Very happy with the result.

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Response from Saks Hair Chester le Street

Thank you so much for your kind words about your experience at our salon. We are so pleased to hear that you have been a loyal customer for many years and that you find getting your hair cut to be a relaxing experience.
We are glad that Zoey listened and provided you with helpful advice regarding your hair color and treatments. It's always our goal to ensure that our clients are happy with the end result and it's wonderful to know that we were able to achieve that for you.
Thank you for choosing our salon and we look forward to welcoming you back in the future.

Wouldn’t go anywhere else.

Mr Steven Roughley
9th Jan 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey Lou has been cutting my hair for 10 years now and I wouldn’t go anywhere else.

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Response from Saks Hair Chester le Street

Steven,

Thank you for taking the time to leave us a review. We are so pleased to hear that you have been a loyal customer for 10 years and that you trust Stacey to take care of your hair. It is always a pleasure to have you at our salon.
The team at Saks Chester le Street

Fabulous Salon

Dawn Barnwell
6th Jan 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is an excellent hairdresser, very informative, very knoweldable and very attentive. I'm extremely happy with the result from my appointment tiday. Thank you Emma

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Response from Saks Hair Chester le Street

Thank you for taking the time to leave a review. We are delighted to hear that you had an excellent experience with Emma. It means a lot to us that Emma was able to provide informative and attentive service, and we are thrilled that you are happy with the result of your appointment today. Thanks again!

Great haircut

Janice Gillespie
4th Jan 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Great service, love my haircut

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Response from Saks Hair Chester le Street

Hi Janice,

We are thrilled to hear that you love your new haircut! Your satisfaction is our top priority, so it means a lot to us.

team Saks.x

Consistently amazing!

Mrs June Kelly
22nd Dec 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey always makes me look and feel like a Million dollars! She has been my stylist for many years nevertheless she always takes time to check my needs and wants and I trust her completely. I totally relax for my whole visit.

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Response from Saks Hair Chester le Street

Hi June,
Thank you so much for your kind words about Stacey. We're delighted to know she delivered a great experience and you trust her with your style. We value your loyalty and hope you always enjoy your visits to our salon.
. We're sure Stacey appreciates the positive review and recognition for a job well done.
Thank you again for taking the time to share your thoughts. x

Another satisfied customer

Mrs Christine Hendry
22nd Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Well looked after, from arriving to leaving ,as usual. Very busy salon, but ran like clockwork. Very happy with colour and cut , but I am never disappointed at this salon.

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Response from Saks Hair Chester le Street

Hi Christine,

Thank you so much for your review about your recent visit to the salon. We're really glad to hear that you felt looked after and that you were happy with your colour and cut. We always strive to maintaining a busy, well-organized salon to ensure our customers have the best experience.
See you soon! x

Amazing salon experience

Geraldine White
22nd Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Amazing bespoke service. Zoey knows exactly how to get the results I like for my hair. Would not go anywhere else.

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Response from Saks Hair Chester le Street

Hi Geraldine,
Thank you for your review! We are so glad that Zoey and our team at Saks Chester le Street were able to provide you with such a bespoke service that you love and trust.
We are so glad that we live up to your expectations and that you feel comfortable choosing us for all your hair needs.
Thanks again,

Awesome

Anne urwin
22nd Dec 2023
Team Member: Nicola
5.0

As always a perfect cut and tone

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Response from Saks Hair Chester le Street

Hi Anne,
Thank you for such a lovely review. We're so pleased that you're happy with your cut and tone.
We value your custom and we hope to see you again soon!

Pre Christmas haircut

Susan
21st Dec 2023
5.0

As usual a friendly welcome , discussion with my stylist helpful and an excellent cut and finish. All staff very welcoming and cheery

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Response from Saks Hair Chester le Street

Hi Susan,
Thank you so much for your kind review – we always look forward to providing you with great service and the team really appreciates your compliments. Our wonderful staff are always on hand to make sure that you feel welcomed and comfortable whenever you visit.
Thanks again for taking the time to write your review and for your continued support.

Excellent

Danielle Wilson
19th Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Love Saks in Chester Le Street. All of the staff are lovely and go above and beyond to ensure you are comfortable and happy at all times. Won’t go anywhere else now! Thank you 😊

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Response from Saks Hair Chester le Street

Hello Danielle,
Thank you for taking the time to leave us a review, we appreciate your kind words. It's great to hear that you won't go anywhere else!
We hope to continue providing you with quality services and look forward to your next visit.

Fabulous

Rebecca Murphy
19th Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent service as always. Felt very well looked after by Zoey and Chloe. Thank you for sorting my greys!

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Response from Saks Hair Chester le Street

Hi Rebecca,
We're so glad to hear that you had a great experience at our salon. Your kind words mean a lot to us. Zoey and Chloe are really talented and we're glad that they could make your visit special. We truly appreciate that you took the time to write a review and share your experience with us.

Ready for Christmas

Margaret Wilkinson
16th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky is always welcoming, friendly and professional. My hair was styled, cut and coloured just as I wanted.

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Response from Saks Hair Chester le Street

Hi Margaret,
We love to ensure each of our clients leave happy with their hair, and we're glad that your experience was satisfactory. If there's anything else we can do for you, don't hesitate to let us know.

Colouring

Ann Swan
15th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Lovely experience as always with Becky for my colouring today Becky as always was friendly and professional and also Chloe who is a lovely young lady always has time for a chat .

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Response from Saks Hair Chester le Street

Dear Ann,
We are so happy to hear that you had a lovely experience with us! We are so proud of the great atmosphere our team creates here at Saks Chester le Street. It is always a pleasure to catch up with you, and it seems that Becky and Chloe have made another visit enjoyable. We really appreciate your kind words and are delighted you were happy with your colouring.

Thank you for taking the time to leave us this review – it means so much to us and we look forward to seeing you again soon!

Great hairdresser

Mrs Andrea Bailey
15th Dec 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Always have a lovely experience when I go to Saks. Always friendly, and I have always been very happy woth my cut and style

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Response from Saks Hair Chester le Street

Hi Andrea,

Thank you for your kind words! We are delighted that you had such a great experience with us at Saks Chester le Street. We take pride in delivering excellent customer service and ensuring all of our clients are satisfied with the results of their cut and/or style.

We look forward to seeing you again soon and thank you again for your lovely review.

Lovely relaxing afternoon

Anonymous
15th Dec 2023
5.0

Thanks for making my hair appointment a relaxing enjoyable experience.

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Response from Saks Hair Chester le Street

Thank you so much for your kind review. We strive for nothing but the best in providing quality services and we're so glad we could give you the relaxation and enjoyment you deserved. Our team at Saks Hair & Beauty Chester le Street take great pride in our work and it's great to get feedback like yours that confirms we're doing the right thing. We hope to see you again soon.

Today visit

Robert Goodwin
14th Dec 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Always excellent service when having haircut by Zoey, she always check to see what I am having done today and will check to make sure everything is ok,
Overall I would like to say Zoey is and excellent hairdresser which can only be good for your salon

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Response from Saks Hair Chester le Street

Hi Robert,
Thank you for your kind words regarding Zoey and your experience in our salon. We are delighted to hear that you have always had such positive experiences with Zoey. She is a fantastic hairdresser and we are proud to have her in our team.
We are grateful for your review and highly value the feedback from our customers.

Fantastic

Mrs Lynn Walls
14th Dec 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Excellent advice & discussion with Katie. Hair was done exactly as I wanted. Felt special & treated with such respect. Such a lovely friendly place it has become my new salon.

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Response from Saks Hair Chester le Street

Dear Lynn,
Thank you for your kind words! We’re delighted that you felt special and respected while at Saks Chester le Street. Katie is a real asset, and we’re thrilled she was able to give you the results that you wanted. We’re so pleased that you’ve made Saks your new salon and we look forward to continuing to deliver the same friendly and professional service to you going forward.

Visit today

Mrs Jackie Whalen
14th Dec 2023
Team Member: Stacey
4.5
Appointment verified by SaloniQ Software

I love my visits to saks chester le street. Every body is so friendly and helpfull. Stacey my stylist is very tentative and always makes sure I am safe due to mobility problems. Thankyou

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Response from Saks Hair Chester le Street

Hi Jackie,
Thank you so much for taking the time to leave us your kind feedback. We would like to express our gratitude to you for being a loyal customer to Saks. Stacey and the rest of the team take a lot of pride in their work and are delighted that you are always satisfied with your visit. It is also very important to us that you feel safe and comfortable while in the salon - your safety always comes first.

Cut & blow dry

Mrs Margaret Watson
12th Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always Nicola is very professional & does a marvellous job. I've been going to Saks for at least 20 yrs & wouldn't go anywhere else

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Response from Saks Hair Chester le Street

That 20 years has flown over Margaret! - so pleased that you find Nicola so professional and her work so wonderful. We cannot thank you enough for your loyalty. Your kind words of praise mean the world to us. Thank you for your continued loyalty to Saks.

Amazing

Helen C
12th Dec 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey is a fantastic stylist- always does my hair just the way I like it and the cut keeps it shape until my next visit. She is also so friendly. Atmosphere in the salon is also lovely- very welcoming.

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Response from Saks Hair Chester le Street

Thank you for your kind review of Stacey. She puts in a lot of effort to ensure each of her clients leaves happy. We appreciate your positive feedback on the atmosphere in the salon. It’s important that our clients feel comfortable and welcomed when visiting Saks Chester le Street.x

Always a lovely experience

Miss Camille Stephenson
9th Dec 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey has been styling my hair for a few years now and she always does a great job. It doesn’t matter if the salon is busy or quiet I always get the same level care and attention.

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Response from Saks Hair Chester le Street

Thank you for your kind words about our team here at Saks Chester le Street. We are so pleased to hear that you have had a consistently great experience with us. It's wonderful to know that Stacey is always able to provide you with the same level of care and attention.

We hope you continue to visit us here at Saks, and we look forward to seeing you soon.

Ms

Julie Fagan
9th Dec 2023
Team Member: Stacey
5.0

So relaxing, loved my head massage and a tipple of Bailey’s too!

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Response from Saks Hair Chester le Street

Thank you for your lovely review! We're so glad you enjoyed your experience with us here at Saks Chester le Street. We always strive to make sure that our clients feel relaxed and well looked after, as you know, so it's fantastic to hear that you had such a pleasant experience. The scalp massage and tipple of baileys are defiantly the best bit! ha ha. See you soon.x

5 Star Salon!

Diane Blanckley
9th Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As a long standing client of SAKS, Chester-le- Street, I can honestly say a visit to this very welcoming and professional salon never disappoints! Nicola is an excellent stylist and the service is always first class. I would highly recommend a visit as I have always been happy with the result, and I also leave relaxed and refreshed. Thank you!

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Response from Saks Hair Chester le Street

Hi Diane,
Thank you so much for your kind words about SAKS Chester-le-Street. We value the opinions of all our clients. It's great to hear that you have always been happy with the result of Nicola's services and it makes us so proud that you have felt relaxed and refreshed when leaving. We appreciate you recommending us to others and we look forward to seeing you on your next visit!

SAKs Chester le Street

Mrs Gillian Barnes
7th Dec 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always a haven for my expert cut and colour and good company

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Response from Saks Hair Chester le Street

Thank you for taking the time to write a review about us. We are pleased to hear that you always find our salon a haven for your expert cut and colour and good company. Your satisfaction is our top priority and we value your continued support.

.

Outstanding Service

Angela Illingworth
6th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky always goes above and beyond to ensure I leave the salon more than happy but tonights experience was certainly my best yet. Refit of my hair extensions , cut and colour. Feel like a new woman thanks so much Becky xx

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Response from Saks Hair Chester le Street

Hi Angela,

We're thrilled to hear that you had such an excellent experience at Saks Hair & Beauty Chester le Street. It's always satisfying for Becky and the whole team here to hear such positive feedback from our clients.

We think Becky is brilliant too and believe she really cares about each and every one of our clients to give them the results they desire. We understand that taking a risk with a daring hair colour or style can be daunting, but thankfully it paid off for you this time and we're delighted to hear you feel like a new woman.

Christmas Hair

Mrs Amanda Smith
6th Dec 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Very happy with cut, style and highlights, ready for the Christmas season. Always feel listened to and come away relaxed.

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Response from Saks Hair Chester le Street

We are delighted to hear that you're looking and feeling your best with your cut, style and highlights, and so pleased that you felt relaxed and listened to during your visit.

It's always wonderful to receive such positive feedback and we thank you for taking the time to write your kind words.