Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
274 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

First class service

Denise Hooper
8th Nov 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Again.
What can I say .
Exceptional service by Zoey .

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Response from Saks Hair Chester le Street

Thank you Denise! so pleased to hear this!x

Cut and blow dry

Mrs Barbara Ann Lee
8th Nov 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

As always very happy with result

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Response from Saks Hair Chester le Street

So pleased to hear that you are always happy Barbara! Thanks for telling us!😁

Pixie cut

Janice Gillespie
7th Nov 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Great cut, just want I wanted

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Response from Saks Hair Chester le Street

Thank you for taking time to give us feedback Janice! we are grateful, pleased your style is just right !

Beautiful as always

Mrs Ellie Thompson
7th Nov 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always another beautiful hair do. Stacey Lou is always a pleasant young lady and nothing is a bother to her.
I look forward to our lovely chats as well , it just makes my day. Its a home from home salon where I feel comfortable and relaxed and its nipping clean too. Looking forward to my next visit.

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Response from Saks Hair Chester le Street

Hi Ellie,
Thank you so much for your wonderful review of Saks Hair & Beauty Chester le Street. It's great to hear that Stacey Lou is always so pleasant and that the salon is just like a home away from home. We're really glad that we can make your day with our lovely chats!
Thank you for your kind words and your continued support. We hope to see you soon!
Best,
The Team at Saks Hair & Beauty Chester le Street

Fantastic

Emily
3rd Nov 2023
Team Member: Emma
5.0

Fantastic all round :)

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Response from Saks Hair Chester le Street

Thank you Emily, so pleased you are over the moon with your hair cut and the service! Thank you Team Saks.

Blonde balayage- 10/10

Sophie Gatenby
3rd Nov 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Been to see Emma a few times now for a blonde balayage and I could not recommend her enough. Got to my desired shade in a few sessions and my hair always feels incredible afterwards. Thank you!

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Response from Saks Hair Chester le Street

Hi Sophie,

We are delighted that you had such a positive experience with Emma. Our team always strive to deliver excellent results to our clients and we are thrilled that Emma was able to give you the golden blonde balayage you desired.
We always appreciate your feedback and it means a lot to the team that you have taken the time to share your experience.

Restyle

Christine Gowland
3rd Nov 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma was great and gave me advice on restyle.

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Response from Saks Hair Chester le Street

Thank you for your feed back Christine. So pleased you were happy with your service.😁

I’d never go anywhere else

Joanne Devlin
2nd Nov 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Being a long standing client at Saks Chester-le-Street, I would never go anywhere else. The salon is such a friendly atmosphere, all the staff are great. I get my colour and cut done every 6 weeks and Nicola always does a fantastic job. I would highly recommend the salon

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Response from Saks Hair Chester le Street

Aw thank you Joanne, it always means a lot to get such good feed back from a long standing client.I will pass it onto Nicola.x

Quality Salon

Mrs Kathy Morris
2nd Nov 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Revisit to this salon after an 11 year gap after moving out of the area and recently relocating back. And not disappointed. Stacey Louise was professional, attentive and a great stylist. I was very happy with the service. Thank you Stacey Louise.

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Response from Saks Hair Chester le Street

Thank you for the fantastic feed back Kathy, I will pass that on to Stacey Lou!x

Great every time

Mr Steven Roughley
31st Oct 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Been coming here for over 10 years. Wouldn’t go anywhere else.
Stacey Lou has been looking after me for most of that time and excellent every

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Response from Saks Hair Chester le Street

Thank you for the great feedback Steven. It's great to know you have been getting your hair cut here for so long and are still so happy with it and the service you receive! I will pass it on to Stacey Louise.👍

An amazing team, who make you feel welcome.

Tracy Doherty
28th Oct 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

After buying a 'deal' that was too good to be true, I was desperate to get my hair back to how I like it. The ladies here worked their magic & now my hair is beautiful! Ruby, Kacie, Olivia, Emma & Katie (not forgetting the lovely ladies at the desk) all contributed to my visit today & I'm so grateful. The salon itself is clean, well organised & the staff are all wonderful, friendly people who all make you feel welcome. It really is one of the best salons I have been to. Thank you ladies.

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Response from Saks Hair Chester le Street

Thank you Tracy for the great feedback. I am so pleased the whole team looked after you well, especially our apprentices who you have named who work so hard., thanks again!x

1st class service

Lynne Gilchrist
27th Oct 2023
Team Member: Stacey
4.5

Love the salon staff arr attentive and make you feel unique and special each consultation is done with care and with the clients needs in mind. Best hair I've had in ages.

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Response from Saks Hair Chester le Street

Thank you for your feedback Lynne, we are grateful.Stacey is very good at making her clients feel special.😁

Brilliant hairdressers

Elaine Hindmarsh
26th Oct 2023
Team Member: Nicola
5.0

Been coming here since it opened. Absolutely love having my hair done here. All the staff are friendly and caring. Always get loads of compliments off people when I have had my hair done. Would not go anywhere else.

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Response from Saks Hair Chester le Street

Thank you Elaine, over the moon that you are still happy and love coming to the salon after almost 24 years! Time flies. xx

GREAT SALON

Caren Barnfather
26th Oct 2023
Team Member: Nicola
5.0

Been using this salon for longer than I will admit to and despite moving over 30 miles away I still return to Saks Chester Le Street. Great friendly team, they listen to what you need and want and I always leave happy! 👍🏼

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Response from Saks Hair Chester le Street

Ha Ha! Thanks Caren, we are very thankful you still travel to us from further afield and are still happy after years of visiting us!x

Exceptional service

Geraldine
26th Oct 2023
Team Member: Zoey
5.0

I always receive a 5 star service from Zoey who works a miracle on my unruly hair. I leave the salon feeling amazing. Would not go anywhere else as she knows exactly how to achieve the result I like.

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Response from Saks Hair Chester le Street

Thank you Geraldine, I will pass on your lovely feed back to Zoey! She is amazing.xx

Fantastic exoerience

Deborah
26th Oct 2023
Team Member: Becky
5.0

Fantastic service as always. I enjoy my salon visits and treated like a VIP for every service. I have been coming to the salon since it first opened and would never go anywhere else. All stylists top class and knowledgeable. A truly luxury experience every time. Thank you ladies.

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Response from Saks Hair Chester le Street

It is fantastic when we hear things like this from our regular clients! Thank you for your loyalty over all of these years!xx

Fabulous

Julie hepple
26th Oct 2023
Team Member: Zoey
5.0

Always styles and colours my hair perfectly
This is the only salon I’d trust with my hair
5 stars

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Response from Saks Hair Chester le Street

Thank you Julie, it is lovely to hear this from our loyal long term regular clients.xx

Mrs

Lynn salmon
25th Oct 2023
Team Member: Stacey
5.0

Always have a great experience every time I go to the salon all ladies are so lovely Stacey my stylish is amazing wouldn't go any were else

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Response from Saks Hair Chester le Street

Thank you Lynn, it means a lot to us.x

Trassi

Tracy Downes
24th Oct 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

As always, Stacey works miracles. Hair is in great condition, coloured and finished exactly as I wanted it. Thank u x

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Response from Saks Hair Chester le Street

Thank you Tracy, so pleased that you feel this way.x

Excellent!

Jean Davison
24th Oct 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

More than happy with my hair, excellent customer service

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Response from Saks Hair Chester le Street

Thank you for the positive feed back, we are grateful.😁

Hair change

Abby Sowerby
21st Oct 2023
Team Member: Zoey
5.0

Zoey was great! Went in wanting to go from blonde back to brunette with caramel highlights and she was able to do exactly that! Absolutely in love with my hair and would 100% recommend Zoey

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Response from Saks Hair Chester le Street

Thanks for the feedback Abby, we are so pleased to hear that you love your hair! Zoey is an amazing colour specialist! Thank you.x

My visit to Saks 19/10/22

Mrs Margaret Kalaria
19th Oct 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Although Nicola usually does my hair today Stacy looked after me because Nicola was fully booked but I was equally pleased with Stacy. I was thoroughly satisfied with the whole experience today and my good friend Pauline was also seen to by Katie and was really pleased with the way Katie had styled her hair and she said when Katie massaged her head she was so very relaxed! Am so pleased as I had recommended her

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Response from Saks Hair Chester le Street

That is really great to hear Margaret. Thank you for taking the time to let us know.I will pass it on to the girls.x

Express roots

Lynn Riley
19th Oct 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

10/10 as always!

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Response from Saks Hair Chester le Street

Thank you for the great feedback.😁

Wouldn’t go anywhere else

Mrs Nichole Kaye
19th Oct 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

I’ve been coming to Saks for more years than I care to remember and really wouldn’t go anywhere else. Nicola has looked after my hair for years and is an excellent stylist - friendly, knowledgeable and highly skilled in cutting and coloring. The salon is a lovely environment, beautifully presented with comfy chairs and high quality products. There are many areas in life where I actively seek the cheaper option but how great my hair looks and how good that makes me feel is not one of those areas. Nicola is worth every penny

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Response from Saks Hair Chester le Street

Thank you Nichole, I don't know what else to say! Such lovely words regarding both Nicola and the salon! We do appreciate it.It means a lot! 😁

Fabulous as always

Fiona Mcmeekin
17th Oct 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola is a very skillful and knowledgeable stylist, I have been going to her for many years and am always delighted with how she cuts and dyes my hair whilst keeping it as healthy as possible. The salon is always spotlessly clean and everyone is friendly and welcoming. Highly recommended.

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Response from Saks Hair Chester le Street

Thank you Fiona, it's fabulous to get such good feedback from our most loyal clients! Nicola is an amazing stylist and such a lovely person.x

Childs hair cut

Frankie Rhodes
17th Oct 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Thought Emma done a great job with Frankies hair. It had a lovely straight cut at the back and feathered at the front finished off nicely with straighteners and serum. Thank you...she was so happy with it 🤍

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Response from Saks Hair Chester le Street

Thank you for the lovely feedback, I will pass this on to Emma. So pleased Frankie loves it! ❤️

Cut and finish

Sheila Purdon
16th Oct 2023
Team Member: Becky
5.0

A find my visit to the salon a relaxing enjoyable experience. Becky is quietly charming and the end result never disappoints.

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Response from Saks Hair Chester le Street

Thank you for the lovely feedback regarding Becky, we get such lovely reviews about her, she is such a lovely lady as well as a fantastic hair stylist. I will pass your comments onto her.X

Mid Appointment Treat

Mrs Christine Hendry
14th Oct 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Little treat using free blow dry stamps, added a toner treatment . Lovely experience as usual, from going in to leaving . Well looked after .

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Response from Saks Hair Chester le Street

Thank you Chris for the lovely words regarding your visit to Saks. We really appreciate it to hear this from such a long standing loyal client! Thanks again.x

Monthly Colour

Ann Swan
13th Oct 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

As always fantastic service from the team at Chester Le Street Becky always listens to what you need and gives expert advice . . The salon is always spotless and the staff attentive.

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Response from Saks Hair Chester le Street

Thank you for the great feedback Ann, I will pass it on to Becky!x

Monthly Colour

Ann Swan
13th Oct 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

As always fantastic service from the team at Chester Le Street Becky always listens to what you need and gives expert advice . . The salon is always spotless and the staff attentive.

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Response from Saks Hair Chester le Street

Thank you for the great feedback Ann, I will pass it on to Becky!x

Brilliant Service

Lisa Bambridge
12th Oct 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Always a great experience. Love going for my haircut and colour!

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Response from Saks Hair Chester le Street

Thank you Lisa! great feedback I will pass it on to Katie.x

Excellent stylist

Mrs Donna Kindred
12th Oct 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey always friendly , put my trust in her regarding cut and colour and she knows what I’d suit. Always a fab cut what lots of people comment on

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Response from Saks Hair Chester le Street

Thank you Donna, it's great to hear that our very loyal clients still feel this way after years of coming to us.xx

Fabulous, every time

Monique Mackay
11th Oct 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Knows my hair and how it behaves and cuts and styles it to look its best. I always leave happy.

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Response from Saks Hair Chester le Street

Thank you for the great feedback Monique, we do appreciate it. Thank you for being a loyal client for so many years.x

Amazing hair salon

Keren Tweedy
10th Oct 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Never had such a lovely experience as I have had going to Saks, Stacey is brilliant and my hair always looks, smells and feels amazing! Such a genuinely nice bunch of people!

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Response from Saks Hair Chester le Street

Thank you for you lovely comments Karen. Stacey is an amazing stylist so pleased you agree.x

Mrs

Irene Coupe
8th Oct 2023
2.5
Appointment verified by SaloniQ Software

Stylist was lovely but I was disappointed with the blowdry no body limp hair and for the mony I paid it wasn't good.When I got home my husband couldn't believe I'd been to the Hairdressers so sorry I will cancel my next appointment. Irene

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Response from Saks Hair Chester le Street

Oh Irene! I am so sorry the blow dry was not as you wanted. We obviously want our clients to be 100 percent happy with both the style and the service you have received. Nicola the Salon Manager will call you tomorrow to arrange a complimentary blow dry if you are happy to give us another chance to get it right for you. So sorry you were disappointed.

Mrs

Sarah Green
5th Oct 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Always does my hair absolutely fabulous she drys my hair so well it lasts for days

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Response from Saks Hair Chester le Street

Thank you Sarah,we are grateful for your feedback that is so good to hear.x

Lovely morning

Sharon Shawn
5th Oct 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Always a pleasure to come to saks in Chester Le street, being coming for years off and on now. Always professional and welcoming, thanks to all the staff especially Katie x

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Response from Saks Hair Chester le Street

Thank you for taking time to give feedback Sharon, and so pleased you are happy with the salon and Katie after being with us for a long time! Great to hear.xx

Recent visit

Robert Goodwin
4th Oct 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey always asking what we are doing today, previous visit changed style of hair and gave excellent advice on style I had chosen and explained in detail how she was going to do this, always very helpful polite and very good customer interaction in regard conversation

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Response from Saks Hair Chester le Street

Thank you for the positive feedback Robert, I will pass this on to Zoey.

Recent visit

Robert Goodwin
4th Oct 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey always asking what we are doing today, previous visit changed style of hair and gave excellent advice on style I had chosen and explained in detail how she was going to do this, always very helpful polite and very good customer interaction in regard conversation

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Response from Saks Hair Chester le Street

Thank you for taking time to give the positive feedback Robert, it is good to hear I will pass this on to Zoey.

Hair cut day

Carol Minto
3rd Oct 2023
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Always good - love my head massage and all the staff are lovely. Love my chat with Nicola whilst she’s doing my hair ?

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Response from Saks Hair Chester le Street

Great to hear from a long standing regular client! thank you Carol.x

Consistent excellent

Mrs Susan Hope
29th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always feel made to feel important and receive excellent advice. I travel 20 miles to get me hair done by Nicola and the team

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Response from Saks Hair Chester le Street

Thank you Susan. It is always lovely when our most loyal clients still feel this way after years of visiting us at Chester-le-street !xx

Highlights

Racheal Milton
28th Sep 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey Louise was fantastic today. She really listened when I explained what I wanted and gave me excellent advice.
She explained everything thoroughly. I was over the moon with the results. Extremely professional, obviously very knowledgeable with colour procedures.
Already booked in for my next two appointments. Highly recommend.

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Response from Saks Hair Chester le Street

Thank you for the lovely feedback Rachel. Stacey Louise is an amazing hair stylist! Thanks again!x

Wonderful

Mrs Sylvia Barnes
28th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Lovely hair colour and cut as always
Thank you Nicola very relaxing

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Response from Saks Hair Chester le Street

Thank you Silvia for the lovely words about Nicola. Hope you are well, and see you soon.x

Roots and highlights

Julia Taylor
28th Sep 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Everyone in salon so happy, polite and helpful, they make u feel special, a lovely atmosphere. Becky is a wonderful colourist and stylist. I recommend her to anyone who is looking to have their hair done.

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Response from Saks Hair Chester le Street

Thank you for the lovely feedback Julia, so pleased you felt the salon has a lovely atmosphere too.x

Another lovely hair do

Elle Thompson
27th Sep 2023
Team Member: Stacey Louise
5.0

Was at Saks Chester le street yesterday 26th September and yet again Stacey did my hair lovely. Ive watched Stacey grow from an apprentice to where she is today . I am so very proud of her such a warm good hearted person and I look forward to each appointment. Just love going to Saks, its just like home from home , such beautiful girls and always very helpful . You are all stars .

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Response from Saks Hair Chester le Street

Elle, Thank you for that feedback it means a lot! Stacey and the girls are doing something right when a client has stayed 23 years at the same salon and you still love to visit! Thank you and see you soon.xx

Fantastic

Ms Lisa Rutherford
26th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Amazing cut. Nicola really takes time to listen and provide advice. Looking forward to another visit

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Response from Saks Hair Chester le Street

Thank you Lisa, it is greatly appreciated!x

Another fabulous experience

Margaret Coulbeck
26th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always look forward to my visit. Service is always consistently great. I have never been disappointed and trust Nicola and the girls implicitly. I’ve felt part of the Saks family for many years. Highly recommended.

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Response from Saks Hair Chester le Street

Aw, lovely words Margaret. You have been with we since the year 2000 and are a friend to us all as well as a client. xx

Great experience

Janette Carroll
26th Sep 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always I was made to feel relaxed and welcome. I'm very pleased with the results!

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Response from Saks Hair Chester le Street

Thank you for the great feedback Janette, Stacey Louise is a fab stylist.x

Fabulous

Ms Tracy Joisce
20th Sep 2023
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Always a pleasure.

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Response from Saks Hair Chester le Street

Thanks Tracy!x

Happy customer

Anonymous
19th Sep 2023
5.0

I always enjoy my visits to Saks. Nicola understands my hair so well and always delivers a cut that I can manage myself between visits. She is always willing to make suggestions and share styling tips.

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Response from Saks Hair Chester le Street

Thank you for the feedback.x