Poppys Hairdressing

20 Victoria Road, Hartlepool, Durham, TS26 8DD

About us

Janice Auton founder of Poppys Hairdressing Est 1988 was thrilled to bring to her hometown Hartlepool the Poppys brand in 2006.

Hartlepool is one of the most historic towns in the North of England and Poppys Hairdressing Hartlepool is located in a beautiful Victorian building on Victoria Road.

We are the professional, warm and welcoming spacious hair salon you are searching for, it's time to throw off those blues and instantly look and feel better with beautiful hair.

The door will be locked please ring the bell. We will get to you as soon as possible.

We offer a Consultations Appointments for a new colour or re-style, thinning hair or scalp worries in a private place if you wish.

There is nothing more valuable for you than meeting and having a 30-minute conversation with your stylist if it is your first visit to Poppys or you are looking for a change of hairstyle or have concerns re your scalp or hair. You can book these online.

Hair thinning or hair loss is extremely worrying so to help you through these times we offer a consultation with a qualified experienced hairdresser/wig fitter who will guide you in making the right choice in a private, professional and friendly service.

We do not have a reception desk; we will show you to your styling station where your information will be confirmed on your stylists iPad as will payment and future appointments.

We use Senus colours can offer you Vegan hair colours and hair products.

You can buy your favourite hair products & tools used on your hair in salon or have them delivered direct to your door at www.salonlove.shop

Looking forward to seeing you.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 19:30
Wednesday 09:30 - 17:00
Thursday 09:30 - 17:00
Friday 09:30 - 19:00
Saturday 08.00 - 14.30
Sunday Closed

Services

Hair

Reviews

4.96
523 verified reviews
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Flower power

Jan Harvey
6th Jul 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Brightens my whole week spending time with Poppys wonderful staff and what an added bonus walking out with fabulous hair. Paper flowers rock, Chloe. ๐Ÿ’• xx

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Response from Poppys Hairdressing

Hi Jan, thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that spending time with our wonderful staff brightens up your whole week! We're also glad that you loved your fantastic hair and those paper flowers can really add a special touch, can't they? We look forward to pampering you again soon. Take care! The team at Poppys Hairdressing.

Usual great service

Sandra M
4th Jul 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

A bit of a mix up with my appointment but the Salon was able to fit me in to have a root touch-up with Charley. Really happy with service and outcome. Thank you Poppy's.

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Response from Poppys Hairdressing

Hi Sandra, we're so glad that we were able to accommodate you for your root touch-up with Charley despite the mix up with your appointment. It's always our priority to make sure our clients are taken care of and happy with their services. We're thrilled to hear that you were pleased with both the service and outcome. Thank you for choosing us at Poppys Hairdressing and we look forward to seeing you again in the future. Best regards, The team at Poppys Hairdressing.

Prom hair

Terri Duffield
4th Jul 2024
Team Member: Chloe
5.0

Chloe was outstanding today, my daughter's hair looked so stunningly beautiful โค๏ธ she listened intently to what she wanted and checked throughout to make sure she was happy, perfect โค๏ธ

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Response from Poppys Hairdressing

Hi Terri,

Thank you so much for leaving us such a lovely review! We're glad to hear that you and your daughter had a great experience at our salon.

We always strive to listen to our clients and make sure they are happy with their hair. Chloe is an amazing stylist and we're lucky to have her on our team.

We cant wait to see you and your daughter again for your next hair appointment!

Best,
The team at Poppys Hairdressing

Mrs

Rose
4th Jul 2024
Team Member: Chloe
5.0

I was very pleased with Chloe she made a very good job of my hair rose. Young

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Response from Poppys Hairdressing

Hi Rose,

Thank you for taking the time to leave us a review! We're delighted to hear that you were pleased with the service provided by our stylist Chloe. It's always lovely when our customers leave feeling happy and satisfied.

We'll be sure to pass along your kind words to Chloe and the rest of our team. It's feedback like this that motivates us to keep doing our best for our clients.

We'd love to welcome you back to our salon for your next hair service. We're sure Chloe and the team will continue to impress you.

Best,
The team at Poppys Hairdressing

Saved my curly hair

Alina Conroy
30th Jun 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Thank you Chloe for saving my curls! After trying so many hairdressers, I finally found someone who saved my curls by giving me the right hair cut. I can finally wear my hair down again after a year of bad hair cuts. Thank you for helping me and making me love my curls again! Excellent service and advice!

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Response from Poppys Hairdressing

Hi Alina,

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Chloe at our salon. Our team at Poppys Hairdressing always strives to provide excellent service and expert advice to all of our clients.

We're so glad that Chloe was able to give you the right haircut and help you love your curls again. It's always a pleasure when our clients leave feeling happy and confident with their hair. We look forward to seeing you again soon!

Best,
The Team at Poppys Hairdressing

Hair appointment

Pauline Sellwood
29th Jun 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

As always very pleased with the outcome.
Love going to have my hair done.
Excellent customer care from everyone.

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Response from Poppys Hairdressing

Hi Pauline,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were pleased with the outcome of your visit to our salon. It brings us joy to know that you love coming to have your hair done with us.

We take pride in providing excellent customer care, so it means a lot to us that you felt well taken care of by our team. Your kind words are greatly appreciated and we can't wait to see you again soon!

Warmly,
The Poppys Hairdressing Team

Great experience

Diane Hunter
24th Jun 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Had colour treatment. It's such a lovely relaxing place to.go for your hair experience. Excellent service and couldn't be happier with the finished look

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Response from Poppys Hairdressing

Hi Diane,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely and relaxing experience at our salon. Our team works hard to provide excellent service and we are so happy that you were satisfied with the results of your colour treatment.

Come back and see us soon for another pampering session! We appreciate your support and we are always here to help you achieve your desired hair look.

Best wishes from the team at Poppys Hairdressing

Fantastic Experience

Kathy Dumont
22nd Jun 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

I came across Poppy's by searching. When I read the reviews I was very impressed and decided to book an appointment. I am usually not very good at going to hairdressers, I have been let down in the past. But, thank goodness I have not been disappointed at Poppy's this is my third visit and my experience on all 3 occasions have been great. This last time I even had my very first colour which, was wonderful. Although I have been with Tracy, all dealings with the other staff have also been great everyone of the staff are always warm and friendly. I would highly recommend Poppy's and wouldn't dream of going anywhere else.

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Response from Poppys Hairdressing

Dear Kathy,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you found us through your search and were impressed by our reviews. We understand that it can be nerve-wracking to try a new hairdresser, but we are delighted to know that we have exceeded your expectations on all three of your visits.

We are especially happy to hear that you enjoyed your first color experience with us. Our team strives to provide top-notch service and a friendly environment for all of our clients. Thank you for recommending us and for your kind words about our staff.

We appreciate your continued loyalty and look forward to seeing you for your next appointment.

Best regards,

The team at Poppy's Hairdressing

AT

Ann Tiplady
22nd Jun 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

As always it was really first class all staff really friendly and helpful.

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Response from Poppys Hairdressing

Hi Ann, thank you so much for your lovely review!

Our team at Poppys Hairdressing strives to make every experience first class and we're happy to hear that you found our staff friendly and helpful.

We truly appreciate your continued support and we can't wait to see you again soon!

Take care, Team Poppys Hairdressing

Hair style and cut

Kathleen Bianco
22nd Jun 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

she is amazing love coming. to the salon every one so nice. and friendly Tracy as given me so much confidence xxx

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Response from Poppys Hairdressing

Dear Kathleen,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you have had a great experience at our salon and that you love coming here.

Our team at Poppys Hairdressing prides itself on providing excellent customer service and creating a friendly and welcoming atmosphere for all of our clients. We are glad that Tracy was able to give you the confidence you deserve.

It would be a pleasure to have you back at our salon again. We can't wait to see you soon!

Best regards,

The team at Poppys Hairdressing

Salon visit

Ann Skirving
21st Jun 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Love my colour and style.

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Response from Poppys Hairdressing

Dear Ann,

Thank you so much for leaving such a lovely review! We are thrilled to hear that you love your colour and style from our salon. It brings us joy to know that we were able to provide you with a satisfying experience.

At Poppys Hairdressing, we strive to ensure that our customers leave feeling happy and confident with their hair. We are glad that we were able to achieve this with you.

We hope to see you again soon for another amazing hair transformation!

Best,
The Team at Poppys Hairdressing

Great team and fantastic advice

Denise Goodwin
20th Jun 2024
Team Member: Chloe
5.0

I was very dubious of a topper for thinning hair but was reassured by Chloe. Loads of good advice and reassurance. My look has been transformed. Iโ€™ve tried and tested in high wind and riding a bike at speed today in Belgium, Thank you so much. Xx

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Response from Poppys Hairdressing

Dear Denise Goodwin,

Thank you for taking the time to leave us a review. We are glad to hear that our stylist, Chloe, was able to provide you with reassurance and helpful advice for your thinning hair. We are delighted that your look has been transformed and that it stood up against high wind and even bike riding in Belgium. Thank you again for choosing our salon and we hope to see you again soon.

Best regards,

The team at Poppys Hairdressing

Absolutely fabulous

Linda Smith
16th Jun 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Great stylist Great crack very informative of health issues and very supportive absolutely love โค๏ธ Tracey.

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Response from Poppys Hairdressing

Hi Linda,

Thank you so much for taking the time to leave us a review. It's wonderful to hear that you had a great experience with our stylist Tracey and enjoyed your time with her.

We appreciate your support and look forward to seeing you again soon.

Warmly,
The team at Poppys Hairdressing

Happy visit

Julie Angus-Bellwood
13th Jun 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

2 hours of โ€˜meโ€™ time with great chat and a great result.

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Response from Poppys Hairdressing

Hi Julie, thank you so much for taking the time to leave a review!

We're delighted to hear that you enjoyed your 'me' time at our salon and had a great chat with our team. It's fantastic to know that you were also happy with the result of your appointment.

We look forward to welcoming you back for another pampering session soon.

Take care! - Team at Poppys Hairdressing

Happy visit

Julie Angus-Bellwood
13th Jun 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

2 hours of โ€˜meโ€™ time with great chat and a great result.

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Response from Poppys Hairdressing

Hey Julie!

Thank you for taking the time to leave us such a lovely review!

It was a pleasure having you at our salon. We hope to see you again soon!

Warmly,
The Team at Poppys Hairdressing

Cut & Blow

Lynn Carter
12th Jun 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Great service and advice.

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Response from Poppys Hairdressing

Hi Lynn, thanks for taking the time to leave us a review!

We're so glad you had a great experience with us.

Thanks again for choosing us and we look forward to seeing you again soon!

Take care, The team at Poppys Hairdressing.

Cut and blowdry

Ms Tracy Dawkins
7th Jun 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Poppys Hairdressing

Hi Tracy, thank you so much for your kind words!

We're thrilled to hear that you had an excellent experience at our salon.

Your satisfaction means the world to us, and we can't thank you enough for your continued support. We can't wait to have you back at our salon for another amazing hairdressing session.

Take care and see you again soon!

Best regards, The team at Poppys Hairdressing.

Will be going back

Richard
5th Jun 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Booked for my mam who loved her cut so will definitely he booking Charley again. I usually book Charley for my daughter too.

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Response from Poppys Hairdressing

Hi Richard,

Thank you for your lovely review! We are so glad to hear that your mam loved her cut and that you are planning on booking with Charley again.

Thank you for choosing our salon for your hair needs, we look forward to seeing you again soon!

Best,
The team at Poppys Hairdressing

Salon visit

Ann Skirving
1st Jun 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Love my colour and style.

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Response from Poppys Hairdressing

Hi Ann, we're so glad to hear that you loved your recent colour and style at our salon.

It means a lot to us that you took the time to share your positive experience. We strive to make all our clients feel happy and confident with their hair, and it's great to know we succeeded with you.

Thank you for choosing our salon for your hair needs. We hope to see you again soon for your next appointment. Have a fantastic day! Best regards, The team at Poppys Hairdressing.

Great cut

Irene Allcroft
29th May 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Once again, a great cut, and a smile with Tracey.

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Response from Poppys Hairdressing

Hi Irene, thank you so much for leaving such a positive review. We're glad to hear that you had a great experience at our salon and that Tracey was able to give you another great cut with a smile. Our team at Poppys Hairdressing always strives to provide excellent service and make our clients feel comfortable and happy. We appreciate your kind words and we hope to see you again soon. Have a great day!
Warm regards,
The team at Poppys Hairdressing

Hair do

Jean Bennett
25th May 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Brilliant as always. Coffee with friends with the benefit of a great hair do too. X

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Response from Poppys Hairdressing

Hello Jean,

Thank you so much for your lovely review!

We appreciate your kind words and are grateful for your continued support.

Take care and we look forward to welcoming you back soon!

Best,
The team at Poppys Hairdressing & Jx

Best experience!

Debbie Purdy
22nd May 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I needed help with an inverted Bob that had grown out very untidily. I didnโ€™t want the same style again so discussed some styles with Chloe that I hoped may be ok to achieve. Chloe was very helpful giving advice with full explanations on how she could help my hair both with conditioning and style. She gave me exactly what we discussed, I love my new style and have made another appointment to go back in 7 weeks time. Cannot recommend her and this Salon highly enough! Really looking forward to my next appointment!

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Response from Poppys Hairdressing

Hi Debbie,

We're so glad to hear that you had a positive experience at our salon. We understand the struggle of growing out a hairstyle and wanting to switch things up. We're happy to hear that Chloe was able to help achieve the new style that you wanted, and that you're pleased with the results. We take pride in giving our clients personalized recommendations and full explanations, so we're glad that we were able to help your hair with conditioning as well as style.

Thank you for recommending us, Debbie. We can't wait to see you again.

Take care,

The team at Poppys Hairdressing

The fabulous Chloe!

Nichola Dunn
20th May 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I came to Poppys around 3 years ago with badly damaged hair, from a mix of box dyes, poor upkeep and using products not compatible with my hair. Chloe has completely transformed my hair with her skills and advice and I couldn't be happier every time I step out of the salon. I wouldn't go anywhere else, the atmosphere is always friendly, all the team members are lovely and Chloe is just amazing! 100% recommend Poppys salon ๐Ÿ˜

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Response from Poppys Hairdressing

Dear Nichola,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been a loyal customer for the past 3 years and that our stylist Chloe has transformed your hair. We take pride in using our skills and expertise to help our clients achieve their desired look.

We are also happy to hear that you enjoy the friendly atmosphere at our salon and appreciate our team's effort in providing excellent service. It has been a pleasure having you as a client and we look forward to seeing you again soon.

Best regards,

The team at Poppys Hairdressing

15th May

Roy Marshall
16th May 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Great cut, great conversation.

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Response from Poppys Hairdressing

Dear Roy,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a great experience at our salon and that you were happy with both your cut and conversation!

We appreciate your kind words and look forward to seeing you again in the future.

Warmly,
The Team at Poppys Hairdressing

Cut and blow

Mrs Jackie Smith
11th May 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

As always the young lady who washed and treated my hair with a mask and massage and Chloe who styled it were excellent. Thanks as always. Wonderful salon. Wonderful staff. Jackie x

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Response from Poppys Hairdressing

Dear Mrs Jackie,

Thank you so much for stopping by our salon recently and taking the time to leave such a lovely review! We are thrilled to hear that you enjoyed your experience with our team. Our staff takes great pride in providing exceptional service to all our clients.

We will be sure to pass your kind words along to Aliesha who washed and treated your hair and to the wonderful Chloe who styled it. We are delighted that you left feeling pampered and satisfied with the results.

Thank you again for choosing our salon, Mrs Jackie. We hope to see you again soon!

Warmly,
The team at Poppys Hairdressing

Great experience!

Emma Mcsweeney
10th May 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Tracy was wonderful, I love my new cut and colour. I'll definitely be back! Also, Alesha was fab too, loved my head massage during the hair wash.

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Response from Poppys Hairdressing

Hi Emma,

Thank you so much for your lovely review! We are delighted to hear you had a great experience at our salon and that you love your new cut and colour. It means a lot to our team to know that our clients are happy with their results.

We are also glad to hear that you enjoyed your head massage by Alesha during your hair wash. We strive to provide a relaxing and enjoyable experience for our clients.

We would love to see you again in the future and we look forward to welcoming you back to our salon. Thank you for choosing us for your hairdressing needs.

Best,
The Team at Poppys Hairdressing

Fantastic as always

Karen Jobson
8th May 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Perfect hair cut and fantastic service from Chloe and the girls as always
Thank you so much

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Response from Poppys Hairdressing

Hi Karen,

We're thrilled to hear that you had a perfect hair cut and fantastic service with our stylist, Chloe! We always strive to provide top-notch service and it's great to know when our clients are happy.

Thank you for taking the time to leave us a review, it means a lot to us. We look forward to seeing you again in the future.

Best,
The team at Poppys Hairdressing

Amazing as always

Amanda Cronin
5th May 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Got a last minute book in with Chloe and
As always it was fantastic. She listened to everything I wanted, gave me advice and I left feeling refreshed and pampered!

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Response from Poppys Hairdressing

Hi Amanda,

Thank you so much for taking the time to leave such a lovely review about your recent visit with Chloe at our salon. We are thrilled to hear that you had a fantastic experience and left feeling refreshed and pampered.

Our team at Poppys Hairdressing always strive to provide personalized services to our clients, and it's great to know that Chloe listened to your needs and offered helpful advice. We truly appreciate your feedback, and we will definitely pass on your kind words to her.

Thank you again for choosing our salon, and we look forward to seeing you again soon.

Best regards,
The team at Poppys Hairdressing.

Amazing service

Mark Nash
2nd May 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Very friendly and a lovely experience as always

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Response from Poppys Hairdressing

Hey Mark, thanks so much for taking the time to leave us a review.

Thank you for your kind words! We always strive to provide top-notch service to our clients. We truly appreciate your support and we can't wait to see you again on your next visit.

All the best, the team at Poppys Hairdressing.

New style

Sadie Waite
30th Apr 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

I absolutely love Poppy's. Charly did a great new style last time and a trim this time. I get lots of great advice.
I highly recommend Poppy's

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Response from Poppys Hairdressing

Hello Sadie,

Thank you for taking the time to leave us a lovely review! We are so happy to hear that you are loving your new style from Charly. Our team takes great pride in providing our clients with not only fantastic haircuts, but also helpful tips and advice for maintaining them.

We are thrilled to have your recommendation and hope to see you again for your next trim. Thank you for choosing our salon and we look forward to welcoming you back soon.

Warmly,
The team at Poppy's Hairdressing

Always excellent

Terry Nunn
25th Apr 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

As a regular client I find the salon experience top quality.

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Response from Poppys Hairdressing

Hi Terry, thank you so much for your kind words and for being a loyal client at our salon. We are so glad to hear that you find the experience top quality and we take great pride in providing excellent services to our clients. Your support means a lot to us and we look forward to seeing you for your next appointment. Thank you again for taking the time to leave a review. See you soon!

Warm regards,
The team at Poppys Hairdressing

Lovely salon and staff

Karen Lupton
24th Apr 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe cut and styled my hair exactly as I wanted it. She is always friendly and welcoming as are all of the stylists.

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Response from Poppys Hairdressing

Hi Karen,

Thank you so much for taking the time to leave us such a kind review about your recent visit to our salon. We are thrilled to hear that Chloe was able to deliver the exact cut and style you were looking for. Our team takes pride in providing excellent service and creating a warm and welcoming atmosphere for all of our clients.

We appreciate your continued support and look forward to seeing you again in the future.

Best regards,
The team at Poppys Hairdressing

Fantastic

Kathy Dumont
18th Apr 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

I normally aim not very good going to hairdressers as I have been disappointed. Poppy's had really great reviews so I thought I'd chance it. So glad I did, it was wonderful, very professional I have given 5 stars ๐ŸŒŸ in all areas and I would of given more if there was that option. I will certainly be going back.

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Response from Poppys Hairdressing

Dear Kathy,

Thank you so much for taking the chance on our salon and for leaving such a lovely review. We are overjoyed to hear that your experience with us was wonderful and that you were impressed by our professionalism.

We pride ourselves on providing top-notch services to our clients and we are grateful for your 5-star ratings in all areas. We are happy to hear that you would have given more stars if possible, it means a lot to us! It would be our pleasure to have you visit us again, and we can't wait to see you back at our salon.

Thank you again for choosing us and for your kind words. We truly appreciate your support and recommendation.

Best,
The team at Poppys Hairdressing

Home from home

Jan Harvey
13th Apr 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Top quality hairdressing in a relaxing, friendly 'home from home' atmosphere. Thanks as usual to Poppys' exceptional staff.

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Response from Poppys Hairdressing

Dear Jan,

We are delighted to hear that you had such a positive experience at our salon. Our team at Poppys Hairdressing strives to create a welcoming and comfortable environment for all our clients. We take great pride in providing top quality hairdressing services and we are happy to hear that our staff exceeded your expectations.

We appreciate your loyal support and we can't wait to see you again soon. Thank you for choosing Poppys Hairdressing and for taking the time to leave us such a kind review.

Best regards,
The Poppys Hairdressing Team

Great consultation

Emma Mcsweeney
12th Apr 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

I had a colour consultation with Tracy and not only did she do the colour allergy tests but Tracy went above and beyond. She advised on helping my scalp and even used products on me to soothe my skin. I had a delicious latte while I was there. I'm all booked in for a fresh new colour and cut and can't wait for it. My 12yr old daughter was getting her hair cut at the same time by the lovely Charley. We love what Charley did to her hair and I know I'll be in great hands with Tracy for my new hair adventure.

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Response from Poppys Hairdressing

Dear Emma Mcsweeney,

Thank you so much for your kind review! We are thrilled to hear that your consultation with Tracy was a positive experience. Our team at Poppys Hairdressing always strives to go above and beyond for our clients, and we are glad that Tracy was able to provide helpful advice for your scalp and skin.

We are also happy to hear that you enjoyed our delicious latte during your visit. We believe that a good cup of coffee can make any salon experience even better. We can't wait to see you for your upcoming appointments with Tracy.

Thank you again for choosing Poppys Hairdressing. We look forward to seeing you soon!

Warm regards,
The team at Poppys Hairdressing

Anonymous

Anonymous
7th Apr 2024
5.0

Very Happy

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Response from Poppys Hairdressing

Dear valued customer,

Thank you so much for your kind review! We are thrilled to hear that you had a great experience at our salon. Our team at Poppys Hairdressing are dedicated to providing top-notch services and creating a comfortable and friendly environment for our customers, so it's wonderful to know that we have achieved that for you.

We truly appreciate your feedback and look forward to seeing you again soon for your next hair appointment. Have a fabulous day!

Warmly,
The team at Poppys Hairdressing

Great colour, cut and style

Sandra Morton
4th Apr 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Tracy knows my hair so well and always does a great job, she is an expert stylist. She makes me feel really welcome, always gives great advice and is full of tips to help at home. Aliysha also deserves a mention, great head massage and happy chat while washing.
I recommend the Poppy salon and team.

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Response from Poppys Hairdressing

Hi Sandra,

Thank you so much for your lovely review! Tracy and Aliysha are true gems on our team and we are so glad to hear that they provided you with a great experience. We pride ourselves on making our clients feel welcome and providing helpful tips for at-home care. We appreciate your recommendation to others and we hope to see you soon!

Warmly,
The team at Poppys Hairdressing

Bob

Joanne quinn
30th Mar 2024
Team Member: Tracy
5.0

Absolutely brilliant and really friendly staff

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Response from Poppys Hairdressing

Hi Joanne,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and that our staff were friendly. We pride ourselves on providing top-notch service and making our clients feel comfortable and welcome.

Your kind words mean a lot to us and we hope to see you again soon for your next hair appointment. We are dedicated to continuously improving and providing the best possible experience for our customers.

Thank you once again for your support and for choosing our salon. We truly value your feedback.

Best regards,
The team at Poppys Hairdressing

Wig consultation

Susan Smith
29th Mar 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Very apprehensive walking through the entrance door need not have worried they put me at ease straight away Tracy was very professional and knew everything I asked her

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Response from Poppys Hairdressing

Hi Susan,

Thank you for taking the time to leave us a review. We are glad to hear that Tracy made you feel at ease right away. Our team at Poppys Hairdressing always strives to provide a professional and comfortable experience for all our clients. We will make sure to pass on your kind words to Tracy.

We appreciate your support and hope to see you again soon.

Best,
The team at Poppys Hairdressing

So disappointed.

Kay Shaw Lawson
28th Mar 2024
2.0
Appointment verified by SaloniQ Software

When I first arrived, I told the stylist that I was wanting to grow my hair as I'd had it in a short style for quite a while, so it just needed tidying up and I wanted a proper fringe cutting back in.
Oh, my god. I have close to no hair at the back, and it's been cut really badly.
I have to start right from the beginning again. It took me a year to get a little bit of length to it. I just wanted it tidying up.
Obviously, when I've washed it myself when I got home, I realised how short it has been cut. I'm not happy at all.

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Response from Poppys Hairdressing

Dear Kay Shaw Lawson,

We would like to apologize for any inconvenience you experienced during your recent visit to our salon. We take customer satisfaction very seriously and we are disappointed to hear that your desired style was not achieved.

We understand the frustration of having to start over with a new style, especially when it comes to growing out your hair. We strive to listen carefully to our clients and cater to their specific needs, but it seems we may have missed the mark in this case. Please know that we will take your feedback into consideration to improve our services in the future.

We would love the opportunity to make things right for you. Please do not hesitate to reach out to us if you would like to schedule a complimentary consultation to discuss your hair goals and see how we can help you achieve them.

Thank you for bringing this to our attention and we hope to have the chance to provide you with a better experience in the future.

Sincerely,
Team at Poppys Hairdressing

Satisfied customer

Ann Tiplady
27th Mar 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

As always Tracy is friendly goes out of her way to make you feel comfortable. First class advice. Always love style and colour. I have never been disappointed.

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Response from Poppys Hairdressing

Hi Ann, thank you for taking the time to leave us such a lovely review.

We're so glad to hear that you had a positive experience with Tracy and that you always feel at ease in our salon.

We appreciate your continued support and hope to see you again soon.

Best wishes, Poppys Hairdressing team.

Colour Visit

L D
25th Mar 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe, amazing lady, finally found the right colour to work with my grey. Thank you.

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Response from Poppys Hairdressing

Hi.

We are delighted to hear that you had a great experience with our stylist Chloe and that she was able to find the perfect colour to work with your grey hair. Your feedback means a lot to us and we're happy to know that you're satisfied with the results. Thank you for choosing our salon and we look forward to seeing you again in the future.

Take care,

The team at Poppys Hairdressing

Salon visit

Ann Skirving
23rd Mar 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Thanks Chloe love my colour and my cut.

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Response from Poppys Hairdressing

Hi Ann,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you love your new colour and cut done by Chloe. We'll make sure to pass along your kind words to her.

We always strive to provide our clients with the best experience possible, and it warms our hearts to know that we succeeded with you. Your satisfaction is our top priority, and we can't wait to have you back in our salon.

Thank you again for choosing us. We really appreciate your support.

Warm regards,

The team at Poppys Hairdressing

20th March

Roy Marshall
21st Mar 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

A great cut - Tracy does a great job.

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Response from Poppys Hairdressing

Hi Roy,

Thank you so much for leaving us a review! We're glad to hear that you had a great experience at our salon and that Tracy provided you with a great cut. Our team takes pride in delivering high-quality services to our customers, and your feedback means a lot to us.

We hope to see you again soon for your next haircut. Thanks again for choosing our salon.

Best,
The team at Poppys Hairdressing

New hair day

Sue Cole
21st Mar 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Super friendly salon always come out feeling great thanks Tracy ๐Ÿ˜Š

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Response from Poppys Hairdressing

Hi Sue, thank you so much for taking the time to leave such a lovely review!

We're thrilled to hear that you had a great experience at our salon and that Tracy was able to make you feel great.
Our team always strives to create a warm and friendly atmosphere for our clients, so it's wonderful to hear that it was noticed.

We look forward to welcoming you back to our salon in the future.

Best regards,
The team at Poppys Hairdressing

Excellent!!!

Pamela Hargreaves
21st Mar 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Loved the craic, loved the service and attention to detail, LOVE the result! Tracy has done a fabulous job - highly recommend ๐Ÿ˜ƒ

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Response from Poppys Hairdressing

Dear Pamela, thank you for your lovely review.

We are so glad to hear that you enjoyed your experience at our salon and are thrilled with your results! Tracy is a talented stylist and we will be sure to pass along your kind words to her.

Thank you for recommending us, it means a lot to our team. We hope to see you again soon for another amazing visit.

Take care! Warmly, the team at Poppys Hairdressing.

Wavy hair

Chloe Turner
20th Mar 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe has been doing my hair for about a year now. I went in last week after learning that I have some kind of wave pattern so I wanted to ask her about it as I had no idea what to ask for. We decided to cut all the dead hair off so my wavy hair has the best chance of coming through and she showed me how to style it going forward. I did her technique last night after using some products and itโ€™s coming through nicely. Chloe is one of the warmest people Iโ€™ve ever met so if youโ€™re anxious, know Chloe will put you at ease. All the girls in there are so lovely and are always there to help. Thank you Chloe for helping me and advising me on what I need to do. Xx

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Response from Poppys Hairdressing

Dear Chloe,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled that you've been coming to us for a year now and it means a lot to us that you trust us with your hair.

We're so glad to hear that you had a positive experience with us last week and that your new wave pattern is coming through nicely. It's always our goal to make sure our clients feel happy and confident with their hair.

We're happy to hear that you found our stylist Chloe to be one of the warmest people you've ever met. We strive to create a welcoming and comfortable environment for all our clients.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Best regards,
The team at Poppys Hairdressing

Mrs

Kathleen Bianco
18th Mar 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

I was treated to the usual very high professional standard that Tracey delivered

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Response from Poppys Hairdressing

Dear Kathleen,

Thank you for taking the time to leave a review for our salon. We are glad to hear that you had a positive experience with Tracey and that she provided you with our usual high professional standard. We pride ourselves on delivering quality service to all of our clients and we are happy to know that it did not go unnoticed.

Your feedback means a lot to us and we appreciate your kind words. We are committed to providing excellent service to our clients and we would love to welcome you back in the future for another great experience.

Have a fantastic day and thank you again for choosing our salon.

Best regards,

The team at Poppys Hairdressing

Hair Colour

Pauline
17th Mar 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Charley cut & coloured my hair, looks good.

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Response from Poppys Hairdressing

Hi Pauline,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Charley and that you are happy with your new haircut and color.

We strive to provide top-notch services and it makes us very happy to know that we've met your expectations. If you have any other feedback or suggestions, please do not hesitate to let us know.

We look forward to seeing you again soon!

Warmly,
The team at Poppys Hairdressing

Love this salon

Eileen Brooks
16th Mar 2024
Team Member: Tracy
5.0
Appointment verified by SaloniQ Software

Absolutely love this salon. Iโ€™ve been a Poppys customer since the day they opened in Hartlepool. I would never go anywhere else, I walk in the door and Iโ€™m made to feel totally relaxed . I love all the girls, especially Tracy who always ,makes me feel great. A true friend and a credit to to the salon. ๐Ÿ˜ƒ๐Ÿ˜˜

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Response from Poppys Hairdressing

Dear Eileen,

Thank you so much for your kind words and continued loyalty to our salon. We are delighted to hear that you have had such positive experiences with us since day one. Our goal is to make every client feel relaxed and special, so it's wonderful to hear that you always feel that way when you visit us.

We will pass on your kind words to Tracy, she is indeed a true friend and a valuable member of our team. We are lucky to have her!

We look forward to welcoming you back to our salon soon.

Best regards,
The team at Poppys Hairdressing