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Great Service

Simone Storm

3rd Dec 2023

5.0

I was new to the area and so glad I found Gary at the Grove. Very happy & thank you to all the team.

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Highlights colour correction

Catherine Forshaw

2nd Dec 2023

5.0

Lovely relaxing salon, professional and friendly. Hair looks lovely.

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Amazing salon

Zoe Roberts

1st Nov 2023

5.0

I have been visiting for a couple of years now , always happy with the service and treatments I receive…
All staff are so happy and so friendly and always work hard to achieve amazing results..
Excellent shout outs to Amber jo and the and the talented Sophie..

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No longer a finalist in the Worzel Gummidge contest

Peta Andrews

29th Sep 2023

5.0

New client here, having had a consult with Sally prior to any cutting or colouring. Was impressed at her innate ability to see beyond the very obvious issues and come up with a detailed plan for a new style and colour. And the end results are also fab. Recommended? Yes…definitely. Will I return? Yes…definitely. Thank you Sally…you’ve taken YEARS off me! X

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Lovely

Judy Atrill

14th Jul 2023

5.0

Wonderful fairy hair from Sophie

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Definitely worth a visit or 2 or 3

Julie

9th Jul 2023

5.0

100 % thoroughly enjoyed my visit to The Grove Experience...Kiki greated me and we chatted about the cut I wanted..followed into lovely subdued area for hair wash...gorgeous back and leg massage couch..every home should have this...hair cut and finished just how I visualised..short and funky...I left a happy and smiling guest..thank you so much ?

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Definitely worth a visit or 2 or 3

Julie

8th Jul 2023

5.0

100 % thoroughly enjoyed my visit to The Grove Experience...Kiki greated me and we chatted about the cut I wanted..followed into lovely subdued area for hair wash...gorgeous back and leg massage couch..every home should have this...hair cut and finished just how I visualised..short and funky...I left a happy and smiling guest..thank you so much ?

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Definitely worth a visit or 2 or 3

Julie

8th Jul 2023

5.0

100 % thoroughly enjoyed my visit to The Grove Experience...Kiki greated me and we chatted about the cut I wanted..followed into lovely subdued area for hair wash...gorgeous back and leg massage couch..every home should have this...hair cut and finished just how I visualised..short and funky...I left a happy and smiling guest..thank you so much ?

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A very long standing client

Judith Pass

27th Jun 2023

5.0

Gary has been cutting and colouring my hair for, dare I say it, many many years and he never fails to impress me with his knowledge and expertise. And my hair texture is softer when I leave.. Wish I could come every week!!!!

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Great service

Zoe Roberts

19th Apr 2023

5.0

Always feel welcome , looked after and pampered . I have had great hair services by Sophie, joe and Amber …
All staff very well trained and can tell really enjoy their job .

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Amazing person

Sarah Megan

2nd Apr 2023

5.0

I can not get over the kindness my daughter has been poorly for sometime and the lovely man that works here made her look like a princess and then told me not to worry about paying he didn’t care about the money he wanted to make her look lovely and put some much time and care into it I will never forgot thank you so much for making my daughter smile and also me

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Beautiful salon friendly staff Excellent stylists

Anonymous

18th Oct 2022

5.0

Thank you so much to the staff. They Always spend there time on my hair and do it lovely. Gorgeous salon with the massage chair and candles and starry ceiling with galaxy projector . It's so relaxing.. gorgeous friendly relaxing salon with excellent stylists. I'd like to say thank you to Emma Sophie and Joe. You have all. Given me excellent hair styles and advice with a lovely coffee and biscuit.

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Lovely experience

Megan gausden

27th Aug 2022

5.0

I visited yesterday for a cut and blowdry, my hairdresser Sophie was fantastic! She listened to what I wanted and took so much time! I’ve never felt so relaxed in a hairdressers, I usually feel the need to chat the whole time but I was so relaxed I even felt like I was going to doze off.

I left my appointment feeling so confident. I was so happy with how lovely it looked.

Thank you so much.

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Millie, thankyou

Sonia Cooper

12th Jul 2022

5.0

Excellent, can't take off a point! Couldn't be more attentive. Loved the massage chair, I'll be back.

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Couldn’t have hoped for better !!!

Lauren Mack

6th Jul 2022

5.0

Well where do I start! My first visit to this amazing salon and I can honestly say it won’t be my last! … I have always been a nervous customer when it comes to my hair ( bad experiences in the past ) and always have this worry something will go wrong, but the guys at the Grove Experience made me feel so relaxed and comfortable. I had the amazing Sophie today and wow she is great! She listened to my requests and not only did she do my hair to an amazing standard but she also made me feel a million dollars ! Such a professional salon , with a ray of refreshments and such polite , friendly , welcoming staff. … IF you haven’t yet been then it is a MUST you won’t regret it! Thank you so much for such a great experience, see you again very soon :D

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Fabulous

Ali

19th Jul 2021

5.0

Fantastic service, and wonderful and very friendly staff. The whole atmosphere in this salon is so bright and positive and the most welcoming and relaxing salon I have ever visited. Thank you so much to Tom for cutting my hair so beautifully today, and to Gary for being so very kind. I simply cannot recommend this place enough.

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Wash and cut

Glen Whitnall

9th Jun 2021

5.0

Great experience, very friendly, and made to feel very relaxed.
Very pleased with haircut carried out by Billie. will definately be coming back. excellent

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Birthday Treat

Sue

14th May 2021

5.0

Had a lovely trip to The Grove all the way from London, well worth it to have Tom cut my hair, as always, a stylish and professional job. Looking forward to my next visit.

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Happy happy happy ?

Anonymous

22nd Aug 2020

5.0

Just been to have haircut with Aimee and having had a short spell away I am so so glad I'm back having Aimee work her magic. Thank you Aimee. See you in a few weeks... xx

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My son's hair cut

Anonymous

12th Jan 2020

Team Member: Kiki

5.0

Came in to get my 1 year olds haircut - Kiki was great with him and did a great job on his hair too - despite my little one being a wriggler! Couldn't recommend enough - lovely, friendly staff. X

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Response from The Grove Experience

Thank you so much for taking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to leave a review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Friendly & professional

Linds

12th Jan 2020

Team Member: Gary

5.0

Friendly & professional assessment for my hair extensions

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Value

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for taking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to leave a review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Brilliant

Carrie reynolds

11th Jan 2020

Team Member: Aimee

5.0

I had the loveliest afternoon and Aimee was really good at giving advice on colour and style to suit my skin and face shape. Lovely cup of tea and really felt well looked after

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for taking the time to review your "Grove Experience". Great to have you as a guest. As a thank you, we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to leave reviews on to other review sites we will apply points for each one added. http://www.groveexperience.co.uk/about-us/testimonials/ look forward to seeing you again soon.

Highly recommend!

Bryony Adamson

1st Jan 2020

Team Member: Kara

5.0

Love my new hair! Thanks Kara. I will definitely be back :)

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for taking the time to review your "Grove Experience". Great to have you as a guest. As a thank you, we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to leave reviews on to other review sites we will apply points for each one added. http://www.groveexperience.co.uk/about-us/testimonials/ look forward to seeing you again soon.

My Grove Ecc xx perience

Gerry Webb

16th Dec 2019

Team Member: Giovanna

5.0

Carefully cut and coloured, always gives you her full attention and really thinks about what she is going to do. Interesting to chat to as well I always enjoy my visits to The Grove

Service

Value

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for taking the time to review your "Grove Experience". Great to have you as a guest. As a thank you, we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to leave reviews on to other review sites we will apply points for each one added. http://www.groveexperience.co.uk/about-us/testimonials/ look forward to seeing you again soon.

Outstanding!

Sarah

9th Oct 2019

Team Member: Sally

5.0

Absolutely second to none! Always a warm welcome, refreshments, and the service is outstanding! Love visiting...

Service

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for taking the time to review your "Grove Experience". Great to have you as a guest. As a thank you, we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to leave reviews on to other review sites we will apply points for each one added. http://www.groveexperience.co.uk/about-us/testimonials/ look forward to seeing you again soon.

First and not last visit

Nina

6th Oct 2019

Team Member: Emma

5.0

This was my first visit and I can't fault the "Grove experience". My stylist Emma was lovely and very helpful with suggestions as to how to style my overdue haircut. The massage chair was wonderful whilst having my hair washed. I will definitely be going back...

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Cleanliness

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Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Sleek service

Annalie Seaman

6th Oct 2019

Team Member: Gary

5.0

Friendly, professional service from start to finish.
Complimentary drinks menu offered on arrival. Coffee comes with iced water on the side.
Stylist sits with you and asks what sort of hairstyle you have in mind.
Relaxing hair wash in an ambient room with low lighting, gently flickering lights and soothing music. Massage settings available on reclining chairs.
Efficient haircut and flattering style. Lots of time and effort put into hair drying.
You leave with swishing hair and a sense of having been very pampered.
Thoroughly recommended.

Service

Value

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Hair journey

Jill

12th Sep 2019

Team Member: Emma

5.0

As always Emma has made me look great and feel happy with my huge transition from brunette with grey to silvery blonde with blended grey.

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Value

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Cleanliness

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Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

I love Grove experience and Gio!

Katya Koleva

10th Sep 2019

Team Member: Giovanna

5.0

Grove experience is a fantastic hair salon. World class! I’ve been using it over 5 years. Never been disappointed. My favourite stylist is Giovanna. I feel happy and lucky to be your client!

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

From brunette to blonde to cover the grey!

Karen

9th Sep 2019

Team Member: Emma

5.0

We moved to Eastbourne a year ago and started using the Grove. Emma has advised me and taken my locks on that awkward journey from naturally brunette with 50% grey roots coming through each month (which I used to tend to with home dyes) to giving me the confidence in stages to ditch the box dyes and stay with the journey to go lighter for good. I couldn't be happier with the results and I'm so glad I stuck with it! Now I only need 6-8 week top ups & trim and those awkward between times just blend in now. So much easier!

Service

Value

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Haircut for 2 year old

Lizzie

7th Sep 2019

Team Member: Sally

5.0

I love the way that Sally cuts my sons hair, she’s so patient and kid. I really don’t trust anyone else with his curls!!

Service

Value

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Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Colour with Kiki

Ruth Jones

7th Sep 2019

Team Member: Kiki

5.0

Wow I have never received so many complements about my hair since leaving the salon yesterday. Kiki listening to exactly what I wanted to achieve and was honest and explained it it may take some time to achieve the look I want but she filled me with confidence that it is achievable. The colour is beautiful and finally I have got a less warm tone and more ash like that I’ve been trying to achieve for years. Very professional, patient and lovely !

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Cleanliness

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Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Haircut

Wendy Foy

6th Sep 2019

Team Member: Aimee

5.0

Very knowledgable and helpful very pleased with my haircut

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Excellent experience.

Jane Barotian

6th Sep 2019

Team Member: Aimee

5.0

Everybody is always welcoming. Always an excellent experience from the time you arrive until you leave.

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Grove experience

Michelle

6th Sep 2019

Team Member: Kiki

5.0

Would not have my hair cut by anyone else. Fantastic

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Amazing salon - great service

Hannah Lock

5th Sep 2019

Team Member: Emma

5.0

I’ve been using Emma for 3 years now and wouldn’t go anywhere else. She always does an incredible job. Highly recommend! She’s super friendly and knowledgable!

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

A brand new me and I love it!!!

Heather Bennett

4th Sep 2019

Team Member: Kiki

5.0

Previously going to the hairdresser was like going to the dentist; a horrible experience. Then I found the wonderful Grove Experience!! Now I look forward to having my hair done by such talented hairdressers, especially the creative, innovative Kiki. Thank you for helping me discover my swishy, beautifully cut hair.

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

on arrival? when i left?

chris galloway

4th Sep 2019

Team Member: Aimee

4.5

Good all round

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

A great experience at The Grove

Margaret

4th Sep 2019

5.0

I’m very happy with my haircuts from Gio. It is wonderful to have someone to go to that really understands my hair.

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Rakow

Janelle

4th Sep 2019

4.5

My last appointment time was moved twice, then I had to wait a further half hour. I generally am able to accommodate a moved time but sitting around a further half hour was inconvenient.

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Atmosphere

Response from The Grove Experience

Hi Janelle, Thank you for your review, I am sorry about you being moved around and kept waiting in the academy, they are a lot slower and sometimes they do run behind. hope you are happy with your hair, and we will look to make sure your next model visit to the academy is a better experience.
Gary

Feedback

Sandra Hudson

2nd Sep 2019

Team Member: Sally

5.0

Great experience as usual

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Great service

Carole Gregory

1st Sep 2019

Team Member: Emma

5.0

Emma always delivers friendly service and fab colour and haircut. Unsure who washed my hair but it was a brilliant hair wash, best I've had!

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Wonderful experience

Jill

31st Aug 2019

Team Member: Kiki

5.0

Kiki sat with me and discussed what I wanted, listening carefully. I came out feeling good about my experience and a lady complimented my hair cut when I was queuing to pay in a shop which made me feel even better. If you are looking for a special place to treat yourself this may well be it. Relaxed, friendly atmosphere

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Glamorous

Anonymous

31st Aug 2019

Team Member: Emma

5.0

I'm feeling glam after my cut and blow dry with Emma, thank you

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Always a pleasure

Jane Bliss

30th Aug 2019

Team Member: Emma

5.0

From start to finish I was well taken care of, Emma listened and guided me through the cut I was after. The colour was completed perfectly and the final result was exactly what I was looking for. The salon is friendly (and it was a pleasure to sit and watch the students) and so comfortable, the back massage was the icing on the cake during the best hair wash ever! Thankyou GE I will be back again (booked in!)

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Brilliant service

Anne

29th Aug 2019

Team Member: Giovanna

5.0

As always, excellent care and Gio put my hair up and it looked superb! Very good cut and advice. All perfect.

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.

Cut & Colour

Debnie Grant

27th Aug 2019

Team Member: Giovanna

5.0

Always a pleasurable experience. I never come out disappointed. Gio takes her time and listens and together we discuss my style and coliour, which i always find is better than my initial expectation. The salion is very welcoming and i'm always offered refreshments

Service

Value

Result

Cleanliness

Atmosphere

Response from The Grove Experience

Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest.
If you have left us your full name we would love to add some loyalty points to your salon account as a thank you.
If you are able to copy your review on to other review sites we will apply points for each one added.
http://www.groveexperience.co.uk/about-us/testimonials/
look forward to seeing you again soon.
The Grove Experience Team.