Serenity Hair & Beauty Rooms

So so happy, everything discussed in my consultation has been included. Lia really listened and made sure I was happy with the chosen colours and toner. The whole experience was relaxing and I’ve left feeling really happy with my hair.

Can't recommend enough!

Very happy with finished result and safe and friendly service. Thank you Imogen!

Ellinor is a delightful person to chat to and professional in her attention. A lovely experience after a long enforced absence! Thankyou.

I thought Abbie gave me excellent service: a highly professional haircut and she was very pleasant and, even better, not overly chatty as some can be. I was also delighted that there was no invasively loud music.

Lia worked wonders on my very thick and curly hair. She evened out the mess I made myself over lockdown!

Abbie was very helpful in getting the best balance with my colour, trying something new. She patiently explained my options. She then did a really good job on my highlights which are not the easiest as my hair is very long. I didn't feel she was cutting any corners and it looks really natural now so I'm really pleased. She also trimmed off exactly how much she said she would, so she won my trust with that! My usual stylist has left so I was a bit nervous about someone different but I was totally happy with Abbie and will definitely ask for her again. I thought she was very skilful.

I hadn’t had my roots done or haircut since December due to lockdown, so was delighted to get an appointment at Serenity. As a new client I had to attend a consultation and patch test which was quick and easy. Upon attending my appointment, I was asked to sanitise and wear a mask. The salon was equipped with sanitiser throughout, and social distancing measures were in place. Mark was lovely and friendly and chatty throughout, and he has totally transformed my hair from dull and lifeless to blonde, bouncy and full of life. I can’t fault my experience at Serenity at all, it was very serene and I’ll be back soon!

As always looked after really well.

Great experience all round. Very safe conditions. Quality hair colour, cut and style. Sociable and friendly staff and stylist.

Finally got my much needed and way long over due hair cut.
Michael worked his magic and didn't disappoint. Lovely and thankful to have hair looking neat n tidy again.
The people at Serenitu are always welcoming.
Thanks guy n gals?

Everything I wanted, both in colour, cut and style! 10 out of 10 Ashleigh! ???????

The best haircut I’ve ever had. My stylist listened to what I wanted and did an amazing job. Would highly recommend. Thank you so much!

Fantastic experience as always! Every safety precaution in place but still felt very personal. So lovely to catch up with Ellinor who was the absolute best ❤ professional, friendly and fun as always!

Lovely to be back at Serenity and to catch up with Abbie. Thank you for a fabulous trim and sorting out the grey bits!! ??

Abbie knew exactly what I wanted and as always styled and coloured it perfectly. Couldn’t recommend more.

Very pleasant chap,delighted with the cut and style

Mark as always Excellent in everything he does which is Highlights and cutting
My Hair!! However I do object to the £5.00 PPE Charge particularly as I’m in twice in a month! May I suggest putting some product Samples in the bags if this is going to be a regular activity!! ? Thank you!

First time back in the salon since lockdown. Made to feel safe and comfortable, and Abbie did a fantastic job as always. Can’t wait for the next visit!

Had my hair coloured and cut by Lia today very impressed and hair feels so much better after. Thank you ?

After a world-class cut and colour from Mark I am now back in a regular blow-dry regime and SO happy about it! I am normally a client at John Frieda (of 25 years) and I honestly won’t be bothering to go to London for hair again. Go, Serenity!

This may sound weird but I really missed Ellinor. I did try to keep up with the waxing during lockdown and even let my husband have a go. Bad move. New way of working is a must for the safety of customers and staff. We'll done all of you. See you in 4 weeks ? x

So pleased to be back. A fabulous salon with wonderfully friendly and professional staff.

Michael never fails with his expertise and creativity. It is worth a 2 hour journey to have my hair colored and styled by
Michael who is exceptionally talented friendly and professional. I would not consider going elsewhere. Thank you once again Michael

As always, I love visiting Serenity. It's smart, clean, friendly and calm. This was my first visit since before lockdown and as has always been the case, I left loving my hairdo by Abbie and feeling calm and reassured by the safety measures that had been put in place.

Excellent service as always, so pleased to say goodbye to 'lockdown hair'. Good to see the precautions in place to keep the clients and the hardworking team safe.

Really happy with my hair cut and colour, it's exactly what I was hoping for. Thank you Lia! X

Fab cut and colour from Abbie.
So nice to be back and well done to all the team for the way they have it all set up to cope with the situation yet still give excellent service.

I had seven months of roots to blend in thanks to lockdown and Abbie matched it perfectly. She talked through different options and kept checking I was happy. The salon was spotless as always and I had been given lots of information about what to expect include wearing a mask. It felt very safe and the staff are as lovely as always.

Another fantastic cut and colour by the lovely Ashleigh. I have been going here for 7 years and never had a bad experience. It’s all really well managed and I felt totally comfortable. Very happy indeed!! Well done team.

This was my first visit since lockdown and boy was it good to see Abbie. To be honest, the cut I had just before everything closed was so good that my hair looked great until a couple of weeks ago.
The atmosphere and attention to detail were spot on ( although I did miss the usual bustle and hustle of the busy salon.
A great experience and another lovely cut. Thank you.

Wow! Spent this morning at the salon with Lia. She has done the most amazing Balayage treatment on my hair, it is exactly what I was hoping for. She talked me through each stage of the colour and she made me feel safe in the current covid situation. I’m not a massive chatter and there was no pressure to have a conversation, Lia makes you feel very comfortable and relaxed!
Thank you so much! Well done Serenity ??

Just had my hair coloured and cut and blow dry by the amazing Mark. I can’t recommend him enough this was the first time Mark has done my hair and it definitely won’t be the last ! From start to finish Mark listened to my likes and dislikes and helped me to choose a colour that would go with my natural colour and highlights. All through each process Mark checked if I was okay and if I had everything I needed. My daughter just commented my hair is the best colour and style that I have had , so thankyou Mark and team will definitely be returning.

As a new client I was please to get an appointment not long after they opened on 14th July. On arrival everything was very well organised, professional and welcoming. As a retail assistant all through Lockdown I've become a social distancing pro and I can't fault anything. As informed on the phone when making an appointment I recieved a bag of PPE on arrival which I happily donned and sat a suitable distance away from other clients. The salon had everything you would expect, screens, handgel, masks, and colleagues were constantly cleaning between and after clients. I explained what I wanted and Lia did exactly that. The hair wash and complimentary scalp massage was heavenly, thank you. Lia also somehow managed to blow dry my unruly fluffy hair into a very tame bouncy style which has proven to be more difficult for other salons. I was given advice on a suitable tint to return my hair to its natural colour minus the grey and received a patch test. I made an appointment for the Sunday and returned. This visit was the same in set up and I was pleased with my resultant colour and blowdry by Lia once again.
I would not hesitate to return or recommend this salon to others. Was a little more expensive than my previous salon but that would be more only reason to mark 4 out of 5 stars.

I just want to say how impressed I've been with the way Serenity has handled the situation in the last few months. Really professional and caring.

So pleased as always with my colour and cut. Vicky never fails to amaze me with her talents and always makes sure we talk through colours,styles etc. I felt safe at all times, no concerns with hygiene, care or sanitising etc. I was in a little section away from others and still maintaining social distancing as well as me wearing my mask throughout and vicky wearing her face shield. Excellent service care as always. So missed you lovely people at Serenity and for making me feel human again and welcoming me back.

Really pleased with my pedicure

I had my hair done today by Claire, the first time since February due to the lockdown. Thank you Claire my hair feels lovely. No more grey! I'm so happy it was great being back in the salon. See you again in 4 weeks! X

Lovely post lockdown pedicure from Imogen, relaxing experience and you really do feel that Serenity has thought of all the little details to keep us all safe. Perfect!

My first hair cut after lockdown and Mark had such good ideas and I am delighted with the result and so is my husband!

As always a brilliant cut and blow dry and great service. What a relief to get back in the salon - normality is returning. I was also impressed by the new arrangements for everyone's protection.

So nice to have my hair done again after 4 months. Impressed with the new system.

Fab appointment- covid secure procedures clear and professional and great service from Michael as always x

Such a pleasure to be back in the able hands of ace colourist and cutter Mark! His passion for his craft is clear to see. Great result. And he’s a lovely guy to boot. I can thoroughly recommend, and I’m a fusspot with tricky hair.

Absolutely fabulous. Feel really good. Ashleigh is great - and I was so pleased as coloured my hair and thought oh dear but Ashleigh worked her magic ? Thank you so much

My long awaited visit was all that I hoped for. Service excellent, result great and all achieved in a safe, calm and relaxing environment. Abbie combines talent & efficiency with friendliness & humour.

Very happy and comfortable with the procedures set in place when I arrived for my hair appointment with Michael. Absolutely thrilled with my hair cut Michael and for being so attentive to what I wanted. Thank you!

As always a fantastic cut from Michael,
Picked up our conversation were we left it off , all those months ago
So pleased Serenity back open
Brilliant

First visit and was very pleased with my haircut, Lia did a great job and I was very well looked after

I was really nervous today after so many weeks of being self isolated not going out etc , however my experience today was very professional and made me feel safe in this present climate. Thank you so much for the new me ?