Serenity Hair & Beauty Rooms

As always, I love visiting Serenity. It's smart, clean, friendly and calm. This was my first visit since before lockdown and as has always been the case, I left loving my hairdo by Abbie and feeling calm and reassured by the safety measures that had been put in place.

Excellent service as always, so pleased to say goodbye to 'lockdown hair'. Good to see the precautions in place to keep the clients and the hardworking team safe.

Really happy with my hair cut and colour, it's exactly what I was hoping for. Thank you Lia! X

Fab cut and colour from Abbie.
So nice to be back and well done to all the team for the way they have it all set up to cope with the situation yet still give excellent service.

I had seven months of roots to blend in thanks to lockdown and Abbie matched it perfectly. She talked through different options and kept checking I was happy. The salon was spotless as always and I had been given lots of information about what to expect include wearing a mask. It felt very safe and the staff are as lovely as always.

Another fantastic cut and colour by the lovely Ashleigh. I have been going here for 7 years and never had a bad experience. It’s all really well managed and I felt totally comfortable. Very happy indeed!! Well done team.

This was my first visit since lockdown and boy was it good to see Abbie. To be honest, the cut I had just before everything closed was so good that my hair looked great until a couple of weeks ago.
The atmosphere and attention to detail were spot on ( although I did miss the usual bustle and hustle of the busy salon.
A great experience and another lovely cut. Thank you.

Wow! Spent this morning at the salon with Lia. She has done the most amazing Balayage treatment on my hair, it is exactly what I was hoping for. She talked me through each stage of the colour and she made me feel safe in the current covid situation. I’m not a massive chatter and there was no pressure to have a conversation, Lia makes you feel very comfortable and relaxed!
Thank you so much! Well done Serenity ??

Just had my hair coloured and cut and blow dry by the amazing Mark. I can’t recommend him enough this was the first time Mark has done my hair and it definitely won’t be the last ! From start to finish Mark listened to my likes and dislikes and helped me to choose a colour that would go with my natural colour and highlights. All through each process Mark checked if I was okay and if I had everything I needed. My daughter just commented my hair is the best colour and style that I have had , so thankyou Mark and team will definitely be returning.

As a new client I was please to get an appointment not long after they opened on 14th July. On arrival everything was very well organised, professional and welcoming. As a retail assistant all through Lockdown I've become a social distancing pro and I can't fault anything. As informed on the phone when making an appointment I recieved a bag of PPE on arrival which I happily donned and sat a suitable distance away from other clients. The salon had everything you would expect, screens, handgel, masks, and colleagues were constantly cleaning between and after clients. I explained what I wanted and Lia did exactly that. The hair wash and complimentary scalp massage was heavenly, thank you. Lia also somehow managed to blow dry my unruly fluffy hair into a very tame bouncy style which has proven to be more difficult for other salons. I was given advice on a suitable tint to return my hair to its natural colour minus the grey and received a patch test. I made an appointment for the Sunday and returned. This visit was the same in set up and I was pleased with my resultant colour and blowdry by Lia once again.
I would not hesitate to return or recommend this salon to others. Was a little more expensive than my previous salon but that would be more only reason to mark 4 out of 5 stars.

I just want to say how impressed I've been with the way Serenity has handled the situation in the last few months. Really professional and caring.

So pleased as always with my colour and cut. Vicky never fails to amaze me with her talents and always makes sure we talk through colours,styles etc. I felt safe at all times, no concerns with hygiene, care or sanitising etc. I was in a little section away from others and still maintaining social distancing as well as me wearing my mask throughout and vicky wearing her face shield. Excellent service care as always. So missed you lovely people at Serenity and for making me feel human again and welcoming me back.

Really pleased with my pedicure

I had my hair done today by Claire, the first time since February due to the lockdown. Thank you Claire my hair feels lovely. No more grey! I'm so happy it was great being back in the salon. See you again in 4 weeks! X

Lovely post lockdown pedicure from Imogen, relaxing experience and you really do feel that Serenity has thought of all the little details to keep us all safe. Perfect!

My first hair cut after lockdown and Mark had such good ideas and I am delighted with the result and so is my husband!

As always a brilliant cut and blow dry and great service. What a relief to get back in the salon - normality is returning. I was also impressed by the new arrangements for everyone's protection.

So nice to have my hair done again after 4 months. Impressed with the new system.

Fab appointment- covid secure procedures clear and professional and great service from Michael as always x

Such a pleasure to be back in the able hands of ace colourist and cutter Mark! His passion for his craft is clear to see. Great result. And he’s a lovely guy to boot. I can thoroughly recommend, and I’m a fusspot with tricky hair.

Absolutely fabulous. Feel really good. Ashleigh is great - and I was so pleased as coloured my hair and thought oh dear but Ashleigh worked her magic ? Thank you so much

My long awaited visit was all that I hoped for. Service excellent, result great and all achieved in a safe, calm and relaxing environment. Abbie combines talent & efficiency with friendliness & humour.

Very happy and comfortable with the procedures set in place when I arrived for my hair appointment with Michael. Absolutely thrilled with my hair cut Michael and for being so attentive to what I wanted. Thank you!

As always a fantastic cut from Michael,
Picked up our conversation were we left it off , all those months ago
So pleased Serenity back open
Brilliant

First visit and was very pleased with my haircut, Lia did a great job and I was very well looked after

I was really nervous today after so many weeks of being self isolated not going out etc , however my experience today was very professional and made me feel safe in this present climate. Thank you so much for the new me ?

Always great service

WOW WOW WOW... now that was something worth waiting for!

Upon arrival I loved the fact you were given your own individual PPE Goody bag which consisted of a mask you were asked to wear at all times within the salon before even stepping foot in the door

As per usual Lia was absolutely amazing and took me through what we were doing and really listened to what I wanted.

After lia working her magic on my hair which hasn’t been touched in over 7 months. Wow.. the final result is amazing! I could not be happier I love my hair so much and have already booked in for next time?

Thank you so much lia, you are so talented and are defiantly a miracle worker

So looking forward to my haircut today and it lived up to expectations. Place looked great and the rearrangement worked well. Thanks everyone.

I have put my comments in the atmosphere box

Lia did an excellent root colour touch up, and it looked and felt so good afterwards :) I have been very careful regarding safety with Covid, and this was my first time in a more general social environment. I felt very comfortable with the procedures set in place...and Lia had no trouble at all adding a mask protection to her visor (optional) :) Thanks Serenity!!!

Attentive, yet in line with social distancing, my first hair appointment after lockdown with Michael went just as well as usual!

It was great to get my haircut by Lia again after 6 months. The changes they've made meant I felt safe going into the salon. I was given a mask and biodegradable gown (extra brownie points) as soon as I walked through the door. There was plenty of space and a really relaxed atmosphere. Lia worked her usual magic and the cut and dry was perfect. Well done Serenity you've done a fantastic job adjusting to the guidelines and it feels like you've gone above and beyond.

Great to be able to be back at the Salon, Serenity are doing a great job under the circumstances. So happy that they’re back.

A very good experience. Happy to be back.

Having read the Covid—19 guidelines from the salon, I knew I would feel safe having a haircut. PPE was handed to me straight away. It was good to see Abbie again and lovely to have my haircut finally. The whole experience was fine and the PPE didn’t affect me and Abbie was able to do her job normally whilst wearing the visor. I missed having a cup of tea but will take a little flask next time? Well done to everyone working at the salon, the safety of customers and staff seem paramount.

I felt very comfortable and safe and was a pleasure to have my hair cut. Welcome back

Another great cut and colour by Michael. So good to be back in the salon. Well done Julie and the team for making it such a good experience.

Hi. All the staff were very professional and well versed on the procedures that had been put on place. I felt comfortable and safe throughout my time in the salon. well done everyone.

Mark is an amazing hairdresser , very much attention to detail and makes me feel so welcome . Everyone in the salon are very friendly and a nice relaxed atmosphere. Highly recommend.

Mark has cut and coloured my hair for the last few occasions and it now looks and feels the best it has on years. I am so pleased with the results, wouldnt go anywhere else. Highly recommended

I had a lovely massage with Ellinor which left me calmer than when so walked in! She really put me at my ease straight away and is a very skilled massage therapist.

As always. Excellent service from Jess who washed my hair and Claire who cuts my hair.

A friendly and professional cut in calm and spotless surroundings. Thoroughly recommended.

That moment when you tell yourself " How wonderful You have taken the decision to walk on this road in Old Town Hastings and discover this Gem "
.... this is how I feel
Lucky and privileged to be a client of Serenity Hair Salon
Gratitude is what comes in my mind now ....
Everytime I step in this salon I feel pampered, by Michael and entire team, Kindness and 5* Quality Services.
Highly recommended.

Amazing!

Claire is my favourite hairdresser.

This is a great salon always busy with a nice atmosphere. It's clearly very popular and with good reason.
Excellent service with honest opinions as to what's needed. My hair looked and felt great as I left. Good coffee too.
Thankyou Abbie as always.

Fabulous service, fabulous hairdo always a pleasure

What a lovely stylist Lia is, gentle and kind and took the time to make me feel relaxed resulting in a fabulous cut. I’m delighted!