Serenity Hair & Beauty Rooms

Lia tinted my roots - exactly the colour I was after, and a beautiful blow dry afterwards. We went a little over time (my fault), but no rushing or sense of wanting to be done quickly - in fact, lia said she wanted it to be perfect, and it was!

Was able to walk in without an appointment,only had to wait a few minutes for beautician to finish previous client and had a gel file and paint. Fabulous colour.

Always helpful,friendly and does exactly what I want. Great stylist

Michael is very personable and professional. He always listens to what I want and I am always very happy with my hair cut and colour. Overall a five star experience.

As usual relaxed professional service.

I am quite pleased with Leo’s work, my hair has got a style now. Really pleased. Thanks

Went to Serenity not really knowing what sort of style to go for, but Abbie talked me through some ideas and the result is brilliant. Very happy with how it looks. Thanks!

As always Claire has made me feel relaxed,and very pleased with my hair,she is an amazing stylist and really good at making you feel welcome and relaxed.

Another Amazing cut,colour and finish by Michael Man! Nadia washed my hair beautifully as well, such a thorough job and I would recommend the head massage. Great salon and team all round

I think it was Abbie (sorry). Was really nervous as I had never had a spray tan before and am body shy. She was very comforting and informative. Really lovely girl and professional. Will be back. Also tan looks fab and I got exactly what I asked for.

Very good Michael always puts me on track

Amazing!!!!!!! Thank you Ellinor. Always have wonderful treatments at Serenity. Peaceful and totally relaxing.

Today i had a full head tint by the lovely abbie.Great advice on what would suit felt totally relaxed and well looked after by all the staff.Really pleased with the final result will not go anywhere else

Ashleigh had worked her magic again on my hair today, I’m over the moon with the result!

Friendly salon

It’s so good to have my hair cared for. Before I moved from the US I would sometimes drive four hours to see my stylist. My hair is unforgiving but there’s nothing to forgive—only to praise.

So pleased with my haircut from Abbie she really listened to what I wanted she was so helpful would definitely come again

Very lovely salon! Abbie is so lovely and actually sits down and listens to what you want done with your hair. Haven’t had my hair touched in over a year but already booked to go back again!! Would definitely recommend Abbie and the salon!

Another lovely haircut by Alyson, exactly what I wanted

Georgina was promptI told her that I’ve been using Elemis for 9 years she didn’t dismiss this info & explained what was going to take place she was very professional & didn’t talk during the treatment!! Much appreciated!! I will visit again. Hopefully I’ll have the same therapist.

Probably one of the best therpists i have received treatment from

I’m sorry I can’t remember her name, but she came and did my fringe so I didn’t have to wait for another stylist. Very friendly, welcoming and accommodating. Really happy with the cut, especially as she checked with me a few times to make sure it was what I wanted. Didn’t ask me to pay which was unexpected and very generous. Hope to come down again to get a full cut and blow dry.

Love my nails! Elinor did a wonderful job as ever!

Lovely staff
Really helpful
I enjoyed my nail appointment.
Alyson was really kind and efficient
Thank you

Very happy with the colour, cut and blow dry, once again a great look for me "very happy how my hair looks Lia once again didagreat job thank you x

She is amazing. All treatments I have had with her she puts you at ease and does a great job. Especially waxing, she is so quick and painless. Thank you!!! X

Excellent colour and cut. Spot on!
Great I got last minute apt.

Only thing- please change the music and fix the leaky loo.

Lovely sharp haircut accompanied by enjoyable, friendly banter; a fun appointment in a great location in the Old Town.

Outstanding service all round and Anita was very professional. The best salon I have been to in the area. Very happy & felt pampered.

Lovely surroundings and very relaxing way to spend your time.

Very helpful and warming. Lovely to chat to and the results were amazing.

Colour today and Claire’s recommendation was spot on as always. Claire knows her clients and always recommends what is right for them. Also lovely head massage and blow dry from trainee (can’t remember her name) but she is always really friendly.

Excellent experience. My first visit and very impressed. Claire was sensitive, efficient, friendly and did a lovely job. I'll be back!

Lovely as usual.

Anita was really welcoming and very professional. She did a very neat, tidy cut and it looked so much better than it did before! I will definatley be coming back. She also advised on the best hair products and gave me some samples which was really helpful.

Fab pedicure, as always. My feet feel amazing. Thanks Ellinor and Ashley. Matt loved his first ever pedicure xx

Lovely person. Great cut.

Great consultation by Abbie and time given to listen to my needs, very happy indeed with my trim and I will be returning in the near future. Thank you

Michael is amazing! Love his instinctive creative approach - always delighted with the end result! #MichaelMan

Very professional and always chatty, never had a bad haircut. Lovely atmosphere in the Salon.

Always a pleasant experience

Thank you Leo .... great scissor work! I think you will go far.
Amazing stylist

Alyson was amazing,she cut and dyed my hair. Both done with great care and attention. Would highly recommend her to everyone.

Loved my hair

Friendly and efficient service from Georgina as always, thank you

good comunication..came out looking great love the cut cant wait for my colour now thankyou..

First time I had been to the salon. Michael was recommended to me and lived up to my expectations. Great cut and blow dry will be coming again. Thank you.

I have had microdermabrasion before with good results at Serenity and it was explained that the resurfacing facial would have similar effects. Elliot is so lovely, explained how it works, reassuring as this was new to me. She is gentle and her personality puts you at ease immediately and I felt completely relaxed during my experience. The results are immediate and lasting. Had 2 sessions thus far and look forward to more. The trip down to Serenity(Hastings) from Ashford is worth it as all the staff are friendly and welcoming.

After having an 11 min haircut with no style in Ashford recently, I returned to my favourite salon and had the best experience with Lia. She gave me great advice, I felt reassured that the cut I had could be improved upon and she took great care with me. Thoroughly enjoyed my experience and am truly grateful for Lia's expertise. Thank you so much Lia????????????

I had a wonderful stylis! She gave me good advice and she was really focussed on what she was doing. I wished there were more people like her!