Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• 10% NHS discount on all hair and beauty treatments
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,286 verified reviews
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Value
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Filter by rating

Massage

Diana Cunningham
14th Apr 2024
3.0
Appointment verified by SaloniQ Software

My massage Elinor was excellent she does it just how I need it .she is friendly helpful and. Professional the reason I can’t come anymore is that the cost is too much now . £36! I could afford but not £43

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Response from Serenity Hair & Beauty Rooms

Hi Diana,

Thank you for taking the time to leave us a review. We're so glad to hear that you had an excellent massage with Elinor. She truly is a gem and always goes above and beyond to ensure our clients feel relaxed and well taken care of.

We understand your concerns about the price increase and we want to assure you that we always strive to provide the best value for our services. Our prices reflect the high-quality products and skilled professionals that we have at our salon. However, we appreciate your feedback and are constantly reviewing our prices to ensure that they are fair and competitive.

We hope to see you back at our salon in the future and we'd love the opportunity to find a service that fits your budget. Thank you again for sharing your experience and we wish you all the best.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Cut and scrunch dry

Bernadette Prescot
13th Apr 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark listened and was easy to chat to. His suggestions were spot on for my long wavy silver hair. What a sweetheart. Thankyou to lovely Rachel too!

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Response from Serenity Hair & Beauty Rooms

Dear Bernadette,

Thank you so much for leaving such a lovely review about your recent visit to our salon. We are over the moon to hear that Mark was attentive and provided great suggestions for your long wavy silver hair. We pride ourselves on creating a comfortable and welcoming atmosphere, and we are thrilled that you felt at ease chatting with Mark.

We will be sure to pass on your kind words to Mark and Rachel. They will be so happy to know that their hard work and dedication made your experience a memorable one.

We look forward to seeing you again soon at Serenity Hair & Beauty Rooms.

Warmly,
The team at Serenity Hair & Beauty Rooms

Always excellent

Louise Robbins
13th Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Able always takes time to discus and give her expert opinion on what is best for the cut and future growth.
Always a pleasant time out, head massage is always fab - thanks Gracie!

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Response from Serenity Hair & Beauty Rooms

Hi Louise,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a pleasant time and enjoyed your head massage with Gracie. Our team always aims to provide expert opinions and discuss the best options for your cut and future growth. We hope to see you again soon for another enjoyable experience. Take care!

Sincerely, the team at Serenity Hair & Beauty Rooms.

Full body massage

Bianca Bueno
13th Apr 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

"Wow! I recently indulged in a full-body massage, and I have to say, it was absolutely amazing from start to finish. From the moment I walked in, the atmosphere was serene and inviting. The massage therapist was incredibly skilled. The pressure was perfect, and I felt all my stress melting away with each soothing stroke. By the end of the session, I felt like a new person - rejuvenated, relaxed, and ready to take on the world. I highly recommend this experience to anyone in need of some serious self-care. It was truly a five-star experience.

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Response from Serenity Hair & Beauty Rooms

Hi Bianca,

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that your full-body massage was amazing from start to finish! Our team at Serenity Hair & Beauty Rooms strives to create a serene and inviting atmosphere for our clients, and we are happy to hear that you felt relaxed and rejuvenated after your session.

Our skilled massage therapist takes great pride in her work and we are glad that you found the pressure to be perfect. We believe in the power of self-care and we are glad that you were able to experience that during your visit.

Thank you again for your kind words and recommendation. We hope to see you again soon for another rejuvenating experience.

Best,
The team at Serenity Hair & Beauty Rooms

Highlights

Kim
13th Apr 2024
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

Beth did a wonderful job of highlighting my very grown out old highlights.

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Response from Serenity Hair & Beauty Rooms

Hi Kim,

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you had a wonderful experience with Beth and we will definitely pass on your kind words to her.

We are always striving to provide the best services for our clients, and it's great to know that Beth was able to work her magic and give you beautiful highlights. Your satisfaction is our top priority and we are glad to have met your expectations.

Thank you again for choosing our salon and we hope to see you again soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Cut and restyle

Tina
12th Apr 2024
Team Member: Michael
5.0

Brilliant cut - absolutely love it! As always!!

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Response from Serenity Hair & Beauty Rooms

Hi Tina,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you absolutely love your cut - we always strive to give our clients the best possible results.

We appreciate your continued support and are grateful to have you as a loyal customer. We look forward to seeing you again soon and providing you with another fantastic experience at our salon.

Warmly,
The Serenity Hair & Beauty Rooms team.

Great haircut

Lin George
12th Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great service as usual. Always a pleasure abd Abbie as usual very friendly

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Response from Serenity Hair & Beauty Rooms

Hi Lin,

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us and that Abbie's friendly nature was a highlight for you. We pride ourselves on providing excellent service and it's always a pleasure to have you as our client.

We truly appreciate your support and we look forward to seeing you again soon!

Best,
The Team at Serenity Hair & Beauty Rooms

Haircut today

Liz Hands
5th Apr 2024
Team Member: Rachel
4.5
Appointment verified by SaloniQ Software

Lovely haircut with Rachel today who took lots of time to make sure I was happy . Lovely to see the salon supporting new stylists - will be back to see her again

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Response from Serenity Hair & Beauty Rooms

Hi Liz,

We're ecstatic to hear that you had a fantastic experience with Rachel during your recent visit to our salon. We're proud to have her as part of our team and we're delighted that you appreciated her dedication to ensuring your satisfaction.

Thank you for your support in our mission to nurture and develop new stylists. It means a lot to us to know that our efforts are noticed and valued by our clients. We can't wait to welcome you back to the salon for another wonderful session with Rachel.

Wishing you all the best, hope to see you soon!

Team at Serenity Hair & Beauty Rooms

Pleasant visit to Serenity today

Jo Pavitt
4th Apr 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a lovely relaxing blowdry today by Lia.

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Response from Serenity Hair & Beauty Rooms

Hi Jo Pavitt,

Thank you for your glowing review! We are so happy to hear that you had a lovely and relaxing experience with Lia at our salon. We pride ourselves on providing top-quality services with a touch of Serenity. We appreciate your feedback and will make sure to pass along your kind words to Lia.

We hope to see you again soon for another rejuvenating treatment!

Sincerely,

The team at Serenity Hair & Beauty Rooms

Brilliant

Tim Devlin
2nd Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant

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Response from Serenity Hair & Beauty Rooms

Hi Tim,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a brilliant experience at our salon. Our team at Serenity Hair & Beauty Rooms strives to provide excellent service and we are thrilled that we met your expectations.

We truly appreciate your kind words and we look forward to welcoming you back in the future. Feel free to reach out to us anytime to schedule your next appointment. Thank you again for choosing our salon for your hair and beauty needs.

Best,
The team at Serenity Hair & Beauty Rooms

Great hair do

Annette Francis
2nd Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great friendly professional service as always

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Response from Serenity Hair & Beauty Rooms

Hi Annette,

Thank you so much for your kind words! We are glad to hear that you had a great experience at our salon. Our team at Serenity Hair & Beauty Rooms always strives to provide a friendly and professional service to our customers.

We appreciate you taking the time to leave us a review. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.

Thank you again for choosing our salon and for your continued support. See you soon!

Warm regards,
The team at Serenity Hair & Beauty Rooms

Fabulous Pedicure

Sandra Beal
28th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

The pedicure was to die for, very relaxing my feet felt wonderful afterwards. As an added bonus the chair that I was sitting in gave me a head, neck and back massage.

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Response from Serenity Hair & Beauty Rooms

Dear Sandra,

Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your pedicure at our salon. Our team strives to provide a relaxing and rejuvenating experience for all our clients.

It is wonderful to know that you felt your feet were pampered and that you also received an unexpected bonus of a head, neck, and back massage with our massage chairs. We are always looking for ways to make our clients feel even more comfortable during their visit.

We appreciate your kind words and we hope to see you again soon at Serenity Hair & Beauty Rooms.

Best regards,
The team at Serenity Hair & Beauty Rooms

Ugly hooves to beautiful feet

Alison Purves
26th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I’d neglected my feet all winter and when I trotted into Serenity, that showed. In an hour, Ellinor transformed ugly hooves to beautiful feet. I felt lighter and graceful as I floated out of the salon. Thank you Ellinor (and thank you OPI for the twinkling orange polish)

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Response from Serenity Hair & Beauty Rooms

Hi Alison,

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you enjoyed your experience at our salon and that Ellinor was able to transform your feet into beautiful ones. We are so lucky to have such a talented team member like Ellinor.

We understand the importance of self-care and taking care of neglected areas, especially after a long winter. We are so glad that we were able to make you feel lighter and graceful as you left our salon. Thank you for mentioning our use of OPI products, we are happy to have contributed to your twinkling orange polish.

We truly appreciate your support and we hope to see you again in the future. Take care!

Warmly,
The team at Serenity Hair & Beauty Rooms

Smooth swinging hair cut

Dee Harvey
25th Mar 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abby always does an excellent cut and blow dry

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Response from Serenity Hair & Beauty Rooms

Hi Dee,

Thank you so much for your kind review! We are thrilled to hear that Abby always exceeds your expectations with her cut and blow dry services. We will definitely pass along your kind words to her.

We are glad that we have been able to provide you with a consistently excellent experience at our salon. Thank you for choosing to trust us with your hair and beauty needs.

We look forward to seeing you again soon.

Best wishes,
The Serenity Hair & Beauty Rooms team

Restyle

Anonymous
23rd Mar 2024
Team Member: Lia
5.0

I came in for a complete restyle. Really happy with the cut. Lia was lovely and listened to what I wanted.

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

Thank you for leaving a positive review about your recent visit to our salon. We are delighted to hear that you are happy with your restyle and that Lia provided a great service by listening to your preferences.

We strive to provide exceptional hair and beauty services to all our clients, and we are thrilled that we were able to deliver that to you. Your feedback means a lot to our team and we appreciate the time you have taken to share it.

We look forward to welcoming you back in the future and providing you with another wonderful experience at Serenity Hair & Beauty Rooms.

Best regards,

The team at Serenity Hair & Beauty Rooms

Amazing service

Francesca Coleman
22nd Mar 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark and Rachel did an amazing job of taking my black box dyed hair to a gorgeous natural brown. Mark explained the process the whole way through and made me feel more comfortable with such a big change. Thank you so much - can’t wait for the next step!

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Response from Serenity Hair & Beauty Rooms

Hi Francesca,

Thank you so much for taking the time to leave us a review. We truly appreciate it!

We're thrilled to hear that Mark and Rachel were able to give you a stunning, natural brown hair color. It's always our goal to make our clients feel comfortable throughout the entire process, so we're glad Mark was able to do that for you.

We can't wait to see you again for the next step in your hair journey! If there's anything else we can do for you, please don't hesitate to let us know.

Best,
The team at Serenity Hair & Beauty Rooms

Need a feel-good boost?

Dawn Matthews
20th Mar 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

One month post surgery I saw Lia who advised and provided a much needed feel-good boost. A tint made a big difference, and my hair felt amazing after my appointment.
Thanks as always to the brilliant Serenity team x

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Response from Serenity Hair & Beauty Rooms

Hi Dawn,

Thank you so much for your kind words and for taking the time to leave us a review. We are so happy to hear that you had a positive experience at our salon and that Lia was able to provide you with a feel-good boost after your surgery.

We take great pride in our team here at Serenity and we are delighted to hear that you enjoyed your tint and that your hair felt amazing after your appointment. Our goal is to help our clients feel their best, and we are thrilled that we could do that for you.

Thank you for choosing our salon and for being a part of our Serenity community. We appreciate your support and look forward to seeing you again soon.

Best,
The Serenity Hair & Beauty Rooms Team

Not sure what this means

Mrs M Wengraf-Hewitt
18th Mar 2024
Team Member: Abbie
4.5

A very good stylist, charming and efficient.

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Response from Serenity Hair & Beauty Rooms

Dear Mrs M Wengraf-Hewitt,

Thank you so much for your kind words and for taking the time to share your experience at our salon. We are thrilled to hear that you were pleased with your styling and that our stylist was both charming and efficient. Our team takes great pride in providing top-notch service to all of our clients.

We truly appreciate your feedback and we hope to welcome you back to our salon in the future. Thank you for choosing us for your beauty needs.

Best Regards,
The Team at Serenity Hair & Beauty Rooms

Elemis Biotec

Hyacynth Peddar
16th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Awww what can I say!!
Always a wonderful session.
To appreciate, it has to be an hour,
Ellinor is the perfect therapist she takes time to ask how your health has been and what your requirements are.
I’m so happy to know Ellinor is still there yeah!!

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Response from Serenity Hair & Beauty Rooms

Dear Hyacynth,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful session with our therapist, Ellinor. She truly cares about her clients and always goes above and beyond to ensure that they feel comfortable and heard.

We're glad to know that you appreciate the time she takes to ask about your health and requirements. It is important to us that our clients feel taken care of and receive the best possible service.

We're happy to inform you that Ellinor is still a part of our team and will continue to provide exceptional treatments for our clients. We hope to see you again soon at Serenity.

Best Regards,
The Team at Serenity Hair & Beauty Rooms

Cut blow dry

Pat Williams
14th Mar 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant cut as usual

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Response from Serenity Hair & Beauty Rooms

Hi Pat,

Thank you for taking the time to leave us such a lovely review! We're glad to hear that you had another brilliant cut with us. We always strive to provide our clients with the best hair and beauty services.

We hope to see you again soon at Serenity for your next appointment. Until then, have a great day!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Highly recommended!

Lucy Carter
14th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was so friendly, calm and professional, totally put me at ease throughout my wax (especially with it being a Brazilian so quite intimate!), I would 100% recommend her and will be returning! Great therapist, thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Lucy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience at our salon and that Ellinor made you feel comfortable during your Brazilian wax. We pride ourselves on providing a professional and calming environment for all our clients, so it's great to know that we were able to put you at ease. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Best regards,

The team at Serenity Hair & Beauty Rooms

Beautiful work

Sharon demmon
12th Mar 2024
Team Member: Michael
5.0

Perfect result as always! Michael is wonderful.! 😊

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Response from Serenity Hair & Beauty Rooms

Dear Sharon,

Thank you for your lovely review and compliments about our team member, Michael! We are thrilled to hear that he provided you with a perfect result once again. 😊

Here at Serenity Hair & Beauty Rooms, our top priority is ensuring our clients leave feeling happy and satisfied with their experience. We are lucky to have talented and dedicated members like Michael on our team who go above and beyond for our customers.

We appreciate you taking the time to share your positive experience with us and we hope to see you again soon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
11th Mar 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As my usual stylist was Ill, Michael did my hair. He listened to what I wanted and I was pleased with the outcome. Beth washed my hair and gave me an excellent head massage.

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Response from Serenity Hair & Beauty Rooms

Hi Nora, thank you so much for your lovely review! It was a pleasure having you at our salon and we're glad to hear that Michael and Beth gave you a positive experience. Our team always strives to provide excellent service and we're happy to hear that you were pleased with the outcome of your hair. We hope you will consider coming back in the future, and don't hesitate to let us know if there's anything else we can do for you. All the best from the team at Serenity Hair & Beauty Rooms.

A+

Sylvia Baker
9th Mar 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I had been on a hair journey that had left me unhappy. Today Abbie has helped me like my hair again. She knew exactly what I needed and I am so grateful for todays 1st of many appointments and feel Abbie has all the technical skills to get me to my vision 🤩 Thank you Abbie A+

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Response from Serenity Hair & Beauty Rooms

Hi Sylvia,

Thank you so much for taking the time to share your positive experience with us at Serenity Hair & Beauty Rooms. We are thrilled to hear that Abbie was able to help you on your hair journey and bring back your confidence. We pride ourselves on providing top-notch service and we are happy that Abbie was able to showcase her technical skills and exceed your expectations.

We look forward to seeing you again for your future appointments and helping you achieve your hair goals. Thank you for choosing us and for trusting Abbie with your hair. We appreciate your support and we will make sure to pass your kind words along to her.

All the best,
The Serenity Hair & Beauty Rooms team.

Cut and blow dry

Kerrie Robinson
5th Mar 2024
Team Member: Daniel
5.0
Appointment verified by SaloniQ Software

So pleased with my cut/blow dry today. Daniel is a true professional. Fantastic appointment from start to finish.

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Cut&blow Dry

Sheila Nixon
5th Mar 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Perfect as always cheers

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Response from Serenity Hair & Beauty Rooms

Hi Sheila,

We are so happy to hear that you had a perfect experience with us! Thank you for taking the time to leave us such a lovely review. Your kind words mean a lot to our team at Serenity Hair & Beauty Rooms.

We always strive to provide our clients with the best service possible. We are glad to hear that this was reflected in your visit. We hope to see you again soon!

Best wishes from the team at Serenity Hair & Beauty Rooms.

2nd visit

Paula Cross
4th Mar 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely 2nd visit to the salon. Lia did a great job exactly what I wanted with my cut and colour

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Response from Serenity Hair & Beauty Rooms

Hi Paula,

Thank you for taking the time to leave us a review! We're so happy to hear that you had a lovely experience during your second visit to our salon. We're glad that Lia was able to give you the cut and color that you wanted, she always does a fantastic job.

If there is anything else we can do to make your visits even better, please don't hesitate to let us know. Our team at Serenity Hair & Beauty Rooms always strives to ensure our clients leave feeling satisfied and beautiful.

Thanks again for choosing our salon. We look forward to welcoming you back for your next visit.

Best,
The team at Serenity Hair & Beauty Rooms

Happy customer

Paula Cross
4th Mar 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely to see Lia again for my 2nd visit. Cut and colour exactly what I wanted

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Response from Serenity Hair & Beauty Rooms

Hi Paula, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience during your second visit with Lia. Our team at Serenity Hair & Beauty Rooms strives to provide our customers with exactly what they want, so we're happy to know that we were able to do just that for you. We can't wait to have you back for your next visit with us! Have a wonderful day!
- The team at Serenity Hair & Beauty Rooms

Mrs

JJoan Pearce
4th Mar 2024
Team Member: Kim
5.0

She is perfect. At all the beauty treatments. My nails look lovely and today I had some waxing. She is so caring And thoughtful. Thank you Kim xx

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Response from Serenity Hair & Beauty Rooms

Dear Joan,

Thank you so much for taking the time to leave us a review! We're so glad to hear that you had a great experience at our salon and that you were pleased with your treatments by our team member, Kim. Our goal is to make sure that all our clients feel cared for and leave feeling refreshed and beautiful.

We take pride in offering a variety of high-quality beauty services, including nail treatments and waxing, and we're happy to hear that you were happy with the results. Your kind words will certainly be passed along to Kim, and we hope to see you again soon at Serenity Hair & Beauty Rooms.

Warmest regards,
Team at Serenity Hair & Beauty Rooms

Eyebrow tint

Sue Swaffer
27th Feb 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Always a pleasure to see have my evebrows done by Ellinor, she is so friendly and very professional!

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Response from Serenity Hair & Beauty Rooms

Hi Sue,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with Ellinor while getting your eyebrows done. She truly is a powerful combination of friendly and professional, and we are lucky to have her on our team.

We will be sure to pass along your kind words to Ellinor. She will be thrilled to hear that you appreciated her service. We hope to see you for your next visit and provide you with the same level of excellent service.

Thank you again for your support. Have a wonderful day!

Best,
The Team at Serenity Hair & Beauty Rooms

More than a trim

Rachel
26th Feb 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Came in for a trim and got a restyle that I love! Thanks Abbie

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Response from Serenity Hair & Beauty Rooms

Hi Rachel,

Thanks for taking the time to leave us a review. We are so glad to hear that you love your new restyle by Abbie! Our team at Serenity Hair & Beauty Rooms always strives to give our clients their desired look, and we are happy that Abbie was able to deliver that for you.

We hope to see you again soon at our salon and are excited to hear about your experience with us. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you again for choosing us for your hair needs.

Best regards,
The team at Serenity Hair & Beauty Rooms

Lovely blow dry today

Jo Pavitt
23rd Feb 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely blow dry today provided by Lia. My hair always looks & feels very good afterwards.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a lovely blow dry with Lia at our salon.

It's wonderful to know that your hair always looks and feels great after visiting us. Our team at Serenity Hair & Beauty Rooms takes pride in providing top-quality services to all of our clients.

We look forward to seeing you again soon for your next appointment. Take care!

Best,
The team at Serenity Hair & Beauty Rooms

Fantastic

Louisa Crosby
23rd Feb 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I always enjoy coming to see Ellinor, she’s a really lovely person and is extremely quick which is a quality I appreciate when having a wax!

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Response from Serenity Hair & Beauty Rooms

Dear Louisa,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our team member, Ellinor. She is truly a gem and we are lucky to have her as part of our team.

We're glad to know that you appreciate her quick and efficient service, especially during waxing appointments. Her gentle and friendly demeanor definitely adds to the overall experience.

We can't wait to see you back at the salon and we'll make sure to pass on your kind words to Ellinor. Take care and have a wonderful day!

Warmly,
The team at Serenity Hair & Beauty Rooms

Highly recommend

Melissa Manley-Clark
19th Feb 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I’ve been seeing Elinor for my waxing for some time now. She is lovely always friendly and very thorough and puts you at ease when it comes to the more intimate areas. I would highly recommend her 🙂

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Response from Serenity Hair & Beauty Rooms

Hi Melissa Manley-Clark,

Thank you for taking the time to share your experience with Elinor at our salon. We are thrilled to hear that you have been consistently satisfied with her service for your waxing needs. We appreciate your kind words about Ellinor's friendly and thorough approach. We are grateful for your recommendation as well.

We are glad to have Ellinor as part of our team and we will make sure to pass on your kind words to her. We look forward to seeing you soon at Serenity Hair & Beauty Rooms for your future appointments.

Warmly,
The team at Serenity Hair & Beauty Rooms

Loving my new look!

Alastair Fairley
17th Feb 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Reached that tricky time for a bloke with greying hair and not wanting to try to look younger by dyeing it dark. Mark helped me so much with testing my hair to see if it might take going platinum. Happy it would, booked in for a great hair cut followed by the treatment to transform my look into an arty creative white blond which is exactly what I wanted. He explains everything so well about what he’s doing and I’m delighted with the results. It’s a new me!

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Response from Serenity Hair & Beauty Rooms

Hi Alastair,

Thank you for taking the time to leave us such a kind review. We are so glad that Mark was able to help you achieve your desired look without compromising on your natural hair. We strive to provide a comfortable and informative experience for all our clients, so your positive feedback means a lot to us.

We are thrilled to have been a part of your transformation into an arty creative white blond, and we are delighted that you are happy with the results. It's always a pleasure to see our clients leave our salon feeling like a new version of themselves.

We appreciate your support and hope to see you again soon.

Best,
The team at Serenity Hair & Beauty Rooms

Another great haircut, and all round relaxing experience

Jane Lawson
17th Feb 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I just had my first haircut with Abbie , and I’m so pleased with it. She did quite a restyle on my very long hair, , and came up with some very helpful suggestions, as I wasn’t quite sure what I wanted done.
It looks great, and it was such a pleasure to spend time in her company.
I have had several haircuts at Serenity.. twice with Ashleigh, once with Lea, and now once with Abbie. I always asked for the same stylist that I had last time, but that person wasn’t available so I try someone new. I would not hesitate to recommend any of them and would definitely go back and have my haircut by any of them.
Serenity is such a relaxing place to be, and the young woman who washed my hair (I’m sorry I forget get her name) also really nice and knowledgable – I asked her quite a few questions about hair and products.
Highly recommended to visit this salon.

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Response from Serenity Hair & Beauty Rooms

Dear Jane Lawson,

Thank you for taking the time to leave a lovely review. We are so glad to hear that you had a great experience with Abbie during your recent visit to our salon. It's great to know that she was able to give you a restyle and make helpful suggestions for your hair. We strive to make every client's visit special and we're happy to hear that Abbie did just that with you.

We also appreciate your kind words about the rest of our team, including Ashleigh, Lia, and our lovely hair-washer Rachel. It means a lot to us that you trust our stylists and enjoy your time in our salon. We aim to create a relaxing and enjoyable atmosphere for all our clients.

Thank you for recommending our salon and we look forward to seeing you again for your next haircut.

Best,
The team at Serenity Hair & Beauty Rooms.

Wonderful Michael

Stephen Bartlett
16th Feb 2024
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

Michael’s simply a great professional who I recommend to everyone!

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Response from Serenity Hair & Beauty Rooms

Hi Stephen,

Thank you so much for recommending Michael! We appreciate your kind words and are glad to hear that you had a positive experience with him. We strive to provide excellent services to all of our clients and it's always wonderful to hear when it's noticed and appreciated.
We hope to see you again soon!
Best regards,
The team at Serenity Hair & Beauty Rooms

5 star excellent service

Georgia Pankhurst
16th Feb 2024
Team Member: Daniel
5.0
Appointment verified by SaloniQ Software

I recently had my hair done by Daniel. He was very friendly, charming and clearly knowledgeable. I highly recommend him to anyone looking for a new stylist!
He took the time to look at my hair and listen thoroughly to what I was looking for, using his expertise and experience to make a couple of helpful suggestions too. I was very happy with my hair cut and it looks even better than I imagined it would. Thank you so much! I will definitely be back.

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Response from Serenity Hair & Beauty Rooms

Hi Georgia,

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you were happy with your hair done by Daniel. He is truly a talented stylist and we are lucky to have him as part of our team.

We appreciate you pointing out his friendly and knowledgeable demeanor, as well as his helpful suggestions. Our team takes great pride in listening to our clients' needs and using our expertise to provide the best results.

We are thrilled that your hair turned out even better than you imagined it would. It is always our goal to exceed expectations and we are happy to hear we did just that. We look forward to welcoming you back to our salon in the future.

Best,
The Team at Serenity Hair & Beauty Rooms

Really wonderful

Zohar Bahir
15th Feb 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Superb file & paint from Ellinor. 12/10 ! I’m always So pleased with the results.

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Response from Serenity Hair & Beauty Rooms

Dear Zohar, we are delighted to hear that you had a superb experience with Ellinor at our salon. We pride ourselves on providing top-notch services and it brings us great joy to know that you are always pleased with the results. Thank you for taking the time to share your positive feedback with us. We look forward to seeing you again soon! Take care.

Best wishes from the team at Serenity Hair & Beauty Rooms.

Serenity experience

Sarah
12th Feb 2024
Team Member: Daniel
5.0

I have been going to Serenity for a while now and the service is always very good. This time Daniel did my hair and I am always nervous when someone else does my hair, as I have been with Vicky for a long time, but Daniel was great, he was friendly and chatty, he has a passion for what he does. I felt made at ease straight away. Daniel knew exactly how I wanted my hair cut and he delivered. Thank you Daniel and thank you to team Serenity.

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Response from Serenity Hair & Beauty Rooms

Dear Sarah,

Thank you so much for taking the time to share your experience at our salon. We are so glad that you have been a loyal customer and that you continue to enjoy our services.

We are thrilled to hear that Daniel took excellent care of you during your visit. It means a lot to us that you felt at ease and that he was able to deliver exactly what you wanted for your hair. We will be sure to pass along your kind words to him.

Thank you for being a part of our Serenity family and we look forward to seeing you again soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Love love it!

Jenny Perrault
12th Feb 2024
Team Member: Daniel
5.0
Appointment verified by SaloniQ Software

Had my first appointment with Daniel who was just brilliant. I asked for suggestions for a new style as stuck in a rut, and loved his ideas and suggestions, He understood what I wanted and came away rocking a fabulous new style which I adore! Highly recommend Daniel, thank you!😁

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Daniel during your first appointment with us. We are glad that he was able to give you some great suggestions and that you love your new style. That's what we strive for at our salon - to help our customers break out of their hair rut and feel fabulous!

We appreciate your recommendation and we will be sure to pass on your kind words to Daniel. We hope to see you again soon and help you maintain your fabulous new look.

Best,
The team at Serenity Hair & Beauty Rooms

Lovely haircut

Alice
12th Feb 2024
Team Member: Daniel
5.0

Loved the cut, Daniel was brilliant. Thank you.

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Response from Serenity Hair & Beauty Rooms

Dear Alice,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you loved your cut and that Daniel did such a brilliant job. We will be sure to pass on your kind words to him.

We strive to provide the best services for our clients and we are happy to know that we have succeeded in making you happy. We hope to have the pleasure of welcoming you back soon for another amazing experience.

Best wishes from the team at Serenity Hair & Beauty Rooms.

Hair cut

Karen Roskell
10th Feb 2024
Team Member: Lia
4.0
Appointment verified by SaloniQ Software

Very happy with my cut, and with Lia.

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Response from Serenity Hair & Beauty Rooms

Dear Karen,

Thank you so much for taking the time to share your experience at our salon with us! We are thrilled to hear that you are happy with your haircut and with Lia, our talented stylist. We will make sure to pass along your compliments to her.

We are dedicated to providing our clients with the best possible service and it is always encouraging to hear positive feedback. Thank you for choosing our salon for your hair needs and we look forward to seeing you again soon!

Warm regards,

The team at Serenity Hair & Beauty Rooms

Excellent service

Michelle Finch
10th Feb 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Very polite, friendly and excellent job done very attentive would highly recommend

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Response from Serenity Hair & Beauty Rooms

Hi Michelle,

Thank you for taking the time to leave us a review. We are so happy to hear that you had a pleasant experience at our salon. Our team always strives to provide a welcoming and friendly atmosphere for our clients, and we are glad that it reflected in your visit.

It's wonderful to hear that you were satisfied with the service and attention given during your appointment. We truly appreciate your recommendation and hope to see you again soon.

Best regards,

The Team at Serenity Hair & Beauty Rooms

Beautiful haircut, lovely salon visit

Pen Wilcock
10th Feb 2024
Team Member: Daniel
5.0
Appointment verified by SaloniQ Software

I have had such a happy day. I've been ill for 2 years, hardly going out anywhere, but have begun to get gradually better and finally up to making a hairdresser appointment. I still get very tired, and managing my long hair felt like one extra burden I didn't need; so I made an appointment with Daniel to have it cut short. It was all just lovely. He was so gentle and kind as well as being a BRILLIANT hairdresser. He restyled my hair into the most fab and groovy pixie cut, and I absolutely love it. Not only that but everybody at that salon is so lovely, it has such a peaceful energy, a really happy vibe. Serenity by name and nature. Thank you so much Daniel and all the team. xx

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Response from Serenity Hair & Beauty Rooms

Dear Pen,

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you had a happy and pleasant experience at our salon. It brings us joy to see our clients feeling confident and satisfied with their new hairstyle.

We are thrilled that you entrusted Daniel with your hair and we are glad to hear that he did an amazing job. We pride ourselves on providing high-quality services in a peaceful and welcoming environment, and we are glad to hear that you felt that energy during your visit.

We hope that your new pixie cut is easy to maintain and that it has lifted some of the burden off your shoulders. It's our pleasure to have you as a client, and we can't wait to see you again. Thank you for choosing our salon.

Warmly,

The team at Serenity Hair & Beauty Rooms

My hair has been transformed & I feel great!

Asha
10th Feb 2024
Team Member: Daniel
5.0
Appointment verified by SaloniQ Software

I had an appointment with Daniel who started at the salon just a couple weeks ago, and wow! You can tell he is really passionate about what he does. I discussed my idea’s for a new style and he took it up a notch - he was honest and advised the best thing for me and my hair/face shape and took such good care of me. Such a great energy & a breath of fresh air; a really lovely person. Everyone I bumped into afterwards commented on how wonderful my hair looked and I had a pep in my step for the rest of my day. Thank you so much Daniel, from me and my zchuh’d hair!

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Response from Serenity Hair & Beauty Rooms

Dear Asha,

Thank you for sharing your lovely review with us. We are so glad to hear that you had a wonderful experience with Daniel. We take great pride in having passionate and talented stylists like him in our team.

We are happy to hear that Daniel was able to take your ideas and elevate them to a whole new level. His honesty and advice on the best style for you and your hair/face shape shows his dedication to providing top-notch service to our clients. We are thrilled that you left our salon with a pep in your step and received compliments on your hair throughout the day.

Thank you for choosing us for your hair and beauty needs. We look forward to seeing you again soon.

Best,
Serenity Hair & Beauty Rooms team

Wonderful …

Christine Shephard
9th Feb 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

What a lovely way to end the week … a masssge from Elinor. Neck pain eased, shoulders feeling less tight and I feel more relaxed. Thank you

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Response from Serenity Hair & Beauty Rooms

Hello Christine,

Thank you for taking the time to leave such a kind review of your massage experience with Ellinor. We are delighted to hear that the treatment was able to ease your neck pain and loosen your shoulder muscles, leaving you feeling more relaxed. Your positive feedback means a lot to us and we are so happy to have been able to contribute to your wellbeing.

We look forward to welcoming you back to our salon for another rejuvenating experience in the future.

Best,
The Team at Serenity Hair & Beauty Rooms

Excellent

Lucy Fyrett
6th Feb 2024
Team Member: Daniel
5.0
Appointment verified by SaloniQ Software

So today the lovely Daniel gave my hair a much needed makeover. I am beyond happy with the results. He made me feel very comfortable and really looked after me as did the others members of staff. I would highly recommend and will definitely go back in the future.

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Response from Serenity Hair & Beauty Rooms

Dear Lucy,
We are so thrilled to read your lovely review about Daniel's services at our salon. We are glad to hear that he gave you a much-needed makeover and that you are beyond happy with the results. It's our goal to make our clients feel comfortable and well taken care of, and we are delighted to hear that our team did just that.
We really appreciate your recommendation and are looking forward to welcoming you back in the future. Thank you for choosing our salon for your hair and beauty needs.
Best regards,
The team at Serenity Hair & Beauty Rooms

Can't wait to come back

Lucy Fox
6th Feb 2024
Team Member: Daniel
5.0
Appointment verified by SaloniQ Software

From consultation to the end result I felt looked after and well informed.
My hair was in a dire state however Daniel achieved beyond what I thought was possible. The attention to detail, conversation, everything was perfect.
Thank you so much!

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Response from Serenity Hair & Beauty Rooms

Hi Lucy,

Thank you so much for taking the time to leave us such positive feedback! We are thrilled to hear that you had a great experience at our salon. Learning that our team was able to make you feel informed and well taken care of from start to finish brings us great joy.

We are especially glad to hear that Daniel was able to exceed your expectations and achieve a result that you thought was not possible for your hair. Our team takes great pride in paying attention to detail and creating an enjoyable conversation for our clients. We are happy to have met your standards and provided a perfect experience for you.

Thank you again for your kind words and for choosing our salon. We hope to have the opportunity to pamper you again soon!

Best regards,

The team at Serenity Hair & Beauty Rooms

Amazing!

Bianca Bueno
5th Feb 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor consistently demonstrates utmost professionalism and excels at her job remarkably. You are incredibly fortunate to have such a talented individual on your team!

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Response from Serenity Hair & Beauty Rooms

Hi Bianca,

Thank you so much for your kind words about Ellinor! We are thrilled to hear that she provided you with such a wonderful experience. At Serenity Hair & Beauty Rooms, we strive to have a team of dedicated and talented individuals who are passionate about their work. It means a lot to us that Ellinor's professionalism and skills were appreciated by you. We are definitely lucky to have her on our team!

Thank you for taking the time to leave a review and for choosing our salon for your beauty needs. We appreciate your support and we can't wait to see you again soon!

Warmly,
The Team at Serenity Hair & Beauty Rooms