Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• 10% NHS discount on all hair and beauty treatments
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,286 verified reviews
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Filter by rating

Perfect hair cut

Sara
5th Feb 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I’m so happy with my hair cut from Lia! I’ve booked in again. Would highly recommend x

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Response from Serenity Hair & Beauty Rooms

Hi Sara,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you are happy with your haircut from Lia and have already booked in again. Thanks for recommending us, we truly appreciate it! We look forward to welcoming you back on your next visit.

Sincerely,
The team at Serenity Hair & Beauty Rooms

Great place

Louise Robbins
3rd Feb 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie was great, listened to me about my hair and also gave her professional opinion which I really appreciated.
Relaxing time - fab head massage and a great haircut!
Thanks Abbie ☺️

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Response from Serenity Hair & Beauty Rooms

Dear Louise,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a wonderful experience with Abbie at our salon. We pride ourselves on providing top-notch services and it's always rewarding to see when our clients leave feeling happy and satisfied.

We are glad that Abbie listened to your hair needs and also offered her professional opinion. That's what we strive for - to give our clients a personalized and enjoyable experience. We are also happy that you were able to relax during your visit and enjoyed the head massage. And of course, we can't forget the great haircut! We will be sure to pass on your kind words to Abbie.

We hope to see you again soon for another pampering session. Thank you for choosing Serenity Hair & Beauty Rooms.

Warm regards,

The team at Serenity Hair & Beauty Rooms

Facial

Jenny Roth
3rd Feb 2024
5.0

Great atmosphere, I feel amazing, just making the time for myself is a must and
Ellinor is just amazing thank you once again

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience at our salon. We couldn't agree more that taking time for yourself is essential, and we are glad that we could be a part of that for you.

We will be sure to pass along your kind words to Ellinor. She is a valued member of our team, and we are lucky to have her.

Thank you for choosing our salon for some much-needed self-care. We look forward to seeing you again soon!

Best,
The team at Serenity Hair & Beauty Rooms

Great

Anonymous
30th Jan 2024
5.0

Thank you

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Response from Serenity Hair & Beauty Rooms

Dear reviewer,

Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your experience at our salon. It's our goal to provide our clients with top-notch service and we are glad to see that we achieved that with you.

We appreciate your feedback and will definitely pass it along to our team. We are always looking to improve and your input is greatly valued.

We hope to see you again soon at Serenity Hair & Beauty Rooms. Thank you once again for choosing us and for leaving us a review.

Warm regards,
Team at Serenity Hair & Beauty Rooms

Trim & cut

C Mallindine
27th Jan 2024
Team Member: Michael
5.0

Brilliant- as always! Thank you, Michael! :)

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Response from Serenity Hair & Beauty Rooms

Hi C Mallindine,

Thank you so much for taking the time to leave us such a kind review! We are delighted that you had a brilliant experience at our salon and that you were happy with Michael's service.

We always strive to provide top-notch hair and beauty services to all our clients, and we are thrilled to know that we were able to meet your expectations. Your satisfaction means a lot to us.

We look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hair and beauty needs!

Best wishes,
The Serenity Hair & Beauty Rooms team

Another brilliant treatment

Alison Levinson
27th Jan 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Fantastic neck and back massage as ever and a lovely relaxing pedicure. No wonder I keep coming back, Ellinor is such a gifted therapist!

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Response from Serenity Hair & Beauty Rooms

Hi Alison,

We are delighted to hear that you had a fantastic experience at our salon. Thank you for taking the time to leave us a review. We appreciate your support and loyalty.

It brings us joy to know that you enjoyed your neck and back massage and found our therapist, Ellinor, to be gifted. We take great pride in providing our clients with relaxing treatments.

Thank you for choosing our salon for your pedicure. We look forward to welcoming you back for another wonderful experience.

Best regards,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
25th Jan 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Having my hair done at Serenity is always a lovely experience. Abbie always listens to what I want and offers advice if necessary. Today Rachel washed my hair and massaged my scalp which was very soothing. Thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Nora,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a lovely experience at our salon.
We're glad that Abbie could meet your expectations and provide you with the service you wanted. It's great to know that you also enjoyed the scalp massage from Rachel – we'll make sure to pass on your kind words to her.

We appreciate your support and look forward to seeing you again soon.

Best,
The Team at Serenity Hair & Beauty Rooms

Great service as always

Tara Flood
23rd Jan 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor is brilliant at her job, super professional and great customer service

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Response from Serenity Hair & Beauty Rooms

Hi Tara,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Elinor. Our team at Serenity Hair & Beauty Rooms strives to provide top-notch services with a personal touch.

We'll be sure to pass on your kind words to Ellinor, she'll be delighted to hear them. We hope to see you again soon and continue to provide you with the professional and friendly service you deserve.

Take care,
The Serenity Hair & Beauty Rooms team

Quality

Anonymous
23rd Jan 2024
5.0

Amazing service and talented stylist

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

We are so glad to hear that you had an amazing experience at our salon with one of our talented stylists. Thank you for taking the time to leave us such a kind review. Our team takes great pride in delivering exceptional service and we are thrilled that we could exceed your expectations.

We hope to have the pleasure of welcoming you back to our salon in the future. In the meantime, if there is anything we can do for you, please do not hesitate to reach out. Your continued support means a lot to us.

Until next time, with warm regards,

The Serenity Hair & Beauty Rooms team.

5 Star Salon

Louise Constable
20th Jan 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is a superb hairdresser.

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Response from Serenity Hair & Beauty Rooms

Dear Louise,

Thank you so much for taking the time to leave a review for our salon. It means a lot to us to hear that you enjoyed your experience with Michael. We are lucky to have such a talented stylist on our team who always strives to make our clients look and feel their best.

We appreciate your kind words and hope to continue providing you with excellent service in the future. If you ever have any suggestions or requests, please don't hesitate to let us know. We are always looking for ways to improve and ensure our clients leave the salon feeling satisfied.

Thank you again for choosing our salon and for sharing your positive experience with us. We look forward to seeing you again soon.

Best regards,
The team at Serenity Hair & Beauty Rooms

Hair cit

Yvette Brazier
20th Jan 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Always a work of art

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Response from Serenity Hair & Beauty Rooms

Hi Yvette,

Thank you so much for taking the time to share your experience at Serenity Hair & Beauty Rooms. We are so glad to hear that your visit with us was a work of art! Our team strives to create a relaxing and welcoming atmosphere for all of our clients and we are happy to know that you felt that during your visit.

We appreciate your kind words and we hope to see you again soon for another pampering session. Thank you for choosing Serenity Hair & Beauty Rooms and for supporting our salon.

Best regards,
The Serenity Hair & Beauty Rooms team

Happy day.

Jo Howkins
18th Jan 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark was brilliant. Listened to the problems I have with my curly wavy hair and came up with a perfect solution. One very happy customer.

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Response from Serenity Hair & Beauty Rooms

Hi Jo Howkins,

Thank you so much for your lovely review! We're thrilled to hear that Mark was able to listen and find the perfect solution for your curly wavy hair. Our team at Serenity Hair & Beauty Rooms always strives to provide our customers with the best possible experience and we're so happy that we could do the same for you.

We sincerely appreciate your kind words and can't wait to see you again for your next visit. Thanks again for choosing our salon and for taking the time to share your feedback.

Best regards,
The team at Serenity Hair & Beauty Rooms

Wet cut

Eyesie Paine
18th Jan 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

A fantastic experience.
The cut exceeded my expectations

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Response from Serenity Hair & Beauty Rooms

Hi Eyesie, thanks for leaving us such a positive review! We are thrilled to hear that your experience at our salon exceeded your expectations. Our team makes it a priority to ensure that all of our clients leave feeling more confident and satisfied with their new look. We appreciate your kind words and look forward to welcoming you back in the future. Stay fabulous!

Best, the team at Serenity Hair & Beauty Rooms.

Indian head massage

Mandy Constable
18th Jan 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

A very relaxing head massage with the lovely Ellinor ...very enjoyable ....might have to have on a regular basis

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Response from Serenity Hair & Beauty Rooms

Hello Mandy,

Thank you so much for your lovely review! We are happy to hear that you had a enjoyable experience with Ellinor during your head massage. Our goal is to provide a relaxing and enjoyable atmosphere for our clients, so we are glad to see that we achieved that with you.

Self-care is so important and we are happy to provide a little slice of relaxation in your life. Thank you for choosing us for your beauty needs.

Best, The team at Serenity Hair & Beauty Rooms

Hair

Jenny Albrighton
18th Jan 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Professional..always entertaining..good advice.. excellent results..very satisfied thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that you were pleased with our services. Our team works hard to provide professional and enjoyable appointments for our clients.

It's great to know that you found our advice helpful and that you were happy with the results. We always strive to give our clients the best advice and treatments to achieve their desired look.

Thanks again for choosing our salon and for sharing your positive feedback. We truly appreciate it and hope to see you again soon!

Best,
The Serenity Hair & Beauty Rooms Team

Amazing

Amelie Gibbs
15th Jan 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Amazing experience, lovely atmosphere as always. Lia went above and beyond to give me the cut and colour I wanted. Over the moon with the results.

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Response from Serenity Hair & Beauty Rooms

Dear Amelie,

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you had an amazing experience at our salon and enjoyed our lovely atmosphere. Our team takes great pride in creating a welcoming and relaxing environment for our clients.

We are thrilled to hear that Lia went above and beyond to give you the cut and colour you wanted. She is a talented stylist and always goes the extra mile to ensure our clients are happy with their results. We are over the moon that you are pleased with the outcome of your appointment.

We look forward to seeing you again at Serenity Hair & Beauty Rooms.

Best,
The team at Serenity Hair & Beauty Rooms

Excellent cut for a curly head!

Helen Phillips
13th Jan 2024
Team Member: Abbie
4.5
Appointment verified by SaloniQ Software

I don't have the easiest of hair as it is fine and wavy but Abbie always makes it look great! Really pleased with the amount of attention she gives it and her excellent skills. Great to have found a good local hairdresser!

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Response from Serenity Hair & Beauty Rooms

Hi Helen,

Thank you for taking the time to leave us such a lovely review! It's great to hear that Abbie was able to work her magic on your fine and wavy hair. We understand that it can be a challenge, but we're glad she was able to give it the attention and care it deserves.

We're always grateful to have clients like you who appreciate our stylists' skills and hard work. It's even better when we can provide you with a convenient and enjoyable experience as a local salon.

Thank you again for your kind words and for choosing us for your hair needs. We can't wait to welcome you back to Serenity Hair & Beauty Rooms.

Take care,

The team at Serenity Hair & Beauty Rooms

Had a great time

Nina Morris
13th Jan 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I have been going to Serenity since 2008 and always feel welcome, people remember me even though I only have my hair done once a year and everyone is super friendly.
Mark is a sweetheart and it felt like an actual friend was doing my hair. He is very kind and honest with great advice and the cut was perfect!
My son who is 12 also loves going there, because the treatment is just special and enjoyable

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Response from Serenity Hair & Beauty Rooms

Hi Nina,
Thank you for taking the time to leave a review for us. We're so glad to hear that you have been coming to our salon since 2008 and have always felt welcomed by our team. We strive to make our clients feel special and remembered, regardless of how often they visit.
We're happy to know that Mark provided you with a great experience during your recent visit. He truly cares about our clients and always provides honest advice to achieve the perfect cut. We're also glad to hear that your son enjoyed his time at our salon and felt like he received special treatment.
Thank you again for your kind words and for choosing our salon. We look forward to seeing you both again soon!
Warmly,
The team at Serenity Hair & Beauty Rooms

Pleasant visit to Serenity today

Jo Pavitt
11th Jan 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Another very pleasant visit to Serenity today. Beth washed my hair for me & gave me a nice coffee. Then Lia did my blow dry for me. My hair looked lovely afterwards as always.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,

Thank you for taking the time to write a review about your recent visit to our salon. We are so glad to hear that you had another pleasant experience at Serenity Hair & Beauty Rooms.

We will make sure to pass along your kind words to Beth and Lia. We are so pleased that you enjoyed your coffee and that Lia gave you a lovely blow dry as always. It means a lot to us that you were satisfied with the outcome.

We appreciate your continued support and value you as a loyal customer. We can't wait to see you again soon.

Take care,
the team at Serenity Hair & Beauty Rooms.

Great as always :)

Millie Mitchell
6th Jan 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Really pleased as usual with the result of my hair! Abbie and everyone at serenity are the best in town!

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Response from Serenity Hair & Beauty Rooms

Hey Millie,

We're thrilled to hear that you are pleased with your hair yet again! Thank you for taking the time to leave us such a lovely review. We always strive to provide the best hair services in town and it means a lot to us that you think we're the best.

We can't wait to see you at the salon again and make you feel pampered and beautiful.

Thank you for your continued support and loyalty. See you soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Haircut

Kasia Scammell
5th Jan 2024
Team Member: Michael
5.0

I have been to Serenity salon number of times for a different treatments.
Today I had a haircut and I love it!
Would highly recommend it.

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Response from Serenity Hair & Beauty Rooms

Hi Kasia,

Thank you so much for taking the time to leave us such a lovely review! We are pleased to hear that you have visited our salon multiple times for different treatments and that you loved your recent haircut. It means a lot to us that you would highly recommend our salon.

We are always striving to provide excellent services and satisfaction to our clients, and we are thrilled that we were able to do so for you. Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The Team at Serenity

New Year New Hair

Anonymous
4th Jan 2024
5.0

I feel like a whole new woman after my fabulous new style and colour

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you feel like a whole new woman after your recent visit to our salon!

Our team at Serenity Hair & Beauty Rooms prides ourselves in providing top-notch services to our clients and we are delighted to know that we were able to achieve that with your new style and colour.

We always strive to give our customers a fantastic experience and we are happy to hear that we were able to do that for you. We look forward to welcoming you back for your next appointment.

Thank you for your support and for choosing our salon. See you soon!

Best regards,
The team at Serenity Hair & Beauty Rooms

Stylist

Jenny Turner
30th Dec 2023
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Brilliant cut and blow dry .You never disappoint Mark your the best .Thank you .

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Response from Serenity Hair & Beauty Rooms

Dear Jenny,

Thank you so much for your positive review! We're thrilled to hear that you had a brilliant cut and blow dry with Mark. He truly is one of the best in the business and we are lucky to have him as part of our team.

We strive to provide all of our clients with exceptional hair and beauty services, and we are pleased to know that you left our salon feeling happy and satisfied. Your kind words mean a lot to us and we can't wait to see you again for your next appointment.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Feeling fabulous!

Jenny Perrault
29th Dec 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant cut as usual from Annie, love, love, love it, thank you!❤️

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for the positive review! We're so glad to hear that Abbie has once again given you a brilliant cut that you love. Our team always strives to provide top-notch services and it's wonderful to hear that we've met your expectations.

Looking forward to seeing you again soon!

Best regards,
Serenity Hair & Beauty Rooms Team

Lovely as always

Holly Knight
29th Dec 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Always a treat coming in. I missed last month's beauty treatments and could not wait to get in for the full works today. Thank you as always to Eleanor and leah for making me look lovely, and to Kim for kindly squeezing me in after an appointment time mix up.

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Response from Serenity Hair & Beauty Rooms

Hi Holly,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your last visit to our salon and that you were happy with your treatments. We always strive to make our clients feel pampered and beautiful, and it's wonderful to know that we succeeded.

Ellinor, Kim and Lia are truly talented and dedicated members of our team, and we are so glad you had a great experience with them. We are lucky to have such an amazing team at Serenity Hair & Beauty Rooms.

Thank you again for your support and we can't wait to see you again for your next visit!

Best regards,
The Serenity Hair & Beauty Rooms team

Thank you!

Iona Smith
29th Dec 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

A real treat, so glad I booked myself in! So relaxing. Really appreciate Lia's gentle friendly nature, especially as I always feel a bit nervous going to the hairdressers. She always puts me at ease. And my hair looks amazing! I came out with a huge smile and I feel amazing. Thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Iona,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a positive experience at our salon and that Lia's friendly nature helped put you at ease. We always strive to create a relaxing and welcoming environment for all our clients.

We are even more delighted that you left with a big smile and feeling amazing after your treatment. That is exactly what we aim for with every client. Thank you for trusting us with your hair and we hope to see you again soon.

Best wishes from the team at Serenity Hair & Beauty Rooms.

Hi lights

Julia Billson
22nd Dec 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Very pleasant and relaxing appointment.
Michael was helpful and as always I was very happy with my treatment.
All the staff are friendly and professional.
Tea and biscuits also much appreciated!

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Response from Serenity Hair & Beauty Rooms

Dear Julia,
We are delighted to hear you had such a pleasant and relaxing experience at our salon. We pride ourselves on offering a professional and friendly service and are so pleased that Michael was able to help make your appointment enjoyable. We really appreciate you taking the time to leave such kind feedback and are honored to receive your appreciation for our tea and biscuits.

Thank you again for your kind words,
The team at Serenity Hair & Beauty Rooms

Always excellent service

Louise Booth
22nd Dec 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I have been coming to serenity for over 15 years. Always have Vicky , Michael , or Abbie to do my hair and leave the salon smiling. Wouldn’t go anywhere else.

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Response from Serenity Hair & Beauty Rooms

Hi Louise,

Thank you so much for your wonderful review about our salon. We are so glad to hear that you have been visiting us for over 15 years and that you are always so pleased with the work of Vicky, Michael and Abbie. We really appreciate your loyalty!

We love creating looks that make our clients feel confident and beautiful. We are so pleased that we could give you that experience and that you are happy with the way your hair looks after each visit.

It really means a lot to us that you wouldn't consider going anywhere else. We look forward to seeing you again soon - in the meantime, take care.

From the team at Serenity Hair & Beauty Rooms.

Colour, cut & blow dryvappointment

Jill Fenton
21st Dec 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Really lovely colour and styling. Liam was helpful, attentive and made me feel at ease. A pleasing result. Thank you.

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Response from Serenity Hair & Beauty Rooms

Hello Jill,
Thank you for taking the time to review us. We are delighted that you were pleased with the colour and styling and that you had a great experience with Lia. We strive to ensure our customers have the most positive experience possible.

At Serenity Hair & Beauty Rooms, we work hard to ensure you look your best and feel your best. We are truly thankful for your kind words and for choosing us as your preferred salon.

Once again, thank you for your review. It’s customers like you that help us to continually strive for excellence.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Pleasant visit to Serenity today

Jo Pavitt
21st Dec 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Following my blowdry with Lia, had my nails filed & painted nicely by Ellinor. Very pleased with my treatments here at Serenity today.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,
Thank you for taking the time to post your review for the salon. We're delighted that you were pleased with both your blow dry with Lia and nail filing and painting with Ellinor. It's great to hear that both your treatments were successful and that you enjoyed your experience at Serenity. Our staff are always committed to providing exceptional customer service and we really appreciate your recognition. Thank you for your custom - all of us at Serenity really value your feedback.

Best regards,
The Team at Serenity

Wonderful

Zohar Bahir
21st Dec 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was as fantastic as ever. Super happy yet again.

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Response from Serenity Hair & Beauty Rooms

Hi Zohar,

Thank you for coming to visit us again and leaving such a nice review!
We’re so glad that you enjoyed your visit and that Ellinor was once again fantastic. At Serenity Hair & Beauty Rooms, it's our mission to make every customer feel their best and you obviously had a positive experience.
We look forward to seeing you soon.

All the best,
The team at Serenity Hair & Beauty Rooms.

Fabulous

Lottie
20th Dec 2023
Team Member: Ellinor
5.0

I've been going to Serenity for a few years now and I absolutely love it! It's the perfect place if you want to unwind and de-stress or to pamper yourself with a manicure or pedicure. Ellinor is fantastic and highly recommend! The whole staff at Serenity are welcoming, professional and helpful!

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Response from Serenity Hair & Beauty Rooms

Hi Lottie,
Thank you for your kind words about Serenity Hair & Beauty Rooms! We are delighted that you have been coming here for a few years and are happy to have been a part of your relaxation and pampering experiences. Ellinor and the whole Serenity team pride ourselves in providing a professional and friendly salon experience for each of our customers – it's fantastic to hear that you've experienced this! We hope to continue to provide you with great services in the future.

Warm regards,
The Team at Serenity Hair & Beauty Rooms

Hair

Nicola Piper
20th Dec 2023
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

Lovely hair cut and blow dry with extra Christmas hair tinsel! Thank you.

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Response from Serenity Hair & Beauty Rooms

Hi Nicola,
Thank you for your kind words. It is brilliant to hear that you have enjoyed your time at the salon and we are glad that you love your hair tinsel just in time for Christmas. Our team takes great pride in offering superior services to all our customers. We really appreciate that you took the time to write a review about your experience.

Thank you once again for choosing Serenity Hair & Beauty Rooms.

Wishing you a very merry Christmas.

Kind regards,
The team at Serenity Hair & Beauty Rooms

Brilliant

Jenny Roth
16th Dec 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

What can I say I feel totally relaxed after my facial my skin feels amazing I will definitely with out a doubt be back for more thank you once again X

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,
Thank you so much for your wonderful review - we are so pleased that you felt comfortable and relaxed during your facial and that you felt the results. We are delighted that you would like to come back again and look forward to warmly welcoming you back soon.

We work hard to ensure our customers have the best experience in our salon and it is wonderful to hear that you have been happy with our services.

Thank you again for your kind words and we look forward to seeing you in Serenity Hair & Beauty Rooms soon.

Warm regards,
The Team at Serenity Hair & Beauty Rooms

Cut/blow dry

Pat Williams
15th Dec 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great haircut and experience

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Response from Serenity Hair & Beauty Rooms

Hi Pat,

Thank you for sharing your experience with us at Serenity Hair & Beauty Rooms. We are so pleased to hear that you enjoyed your haircut. Our team is always striving to provide high quality services and we are glad that you could feel that during your appointment.

We hope to see you again soon!

All the best,
The team at Serenity Hair & Beauty Rooms

First visit

Paula Cross
11th Dec 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely first experience thanks to Lia. Will definitely be a regular at this salon

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Response from Serenity Hair & Beauty Rooms

Hi Paula,

Thank you so much for your great review about Lia. We appreciate your kind words and we’re so glad you enjoyed your first visit to Serenity Hair & Beauty Rooms.
We strive to make sure every customer has a wonderful experience and we’re so pleased that Lia was able to make that happen for you.
We are committed to creating a warm environment and providing excellent service to our customers - and we’re so thrilled that you have left with a great first impression.

We really look forward to seeing you again for your next visit.

Thank you for choosing Serenity Hair & Beauty Rooms.

All the best,
Team at Serenity Hair & Beauty Rooms

Hair cut and foils

Elaine Edwards
11th Dec 2023
Team Member: Michael
5.0

Michael has done a fantastic job - as always. Been coming to Serenity for years

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Response from Serenity Hair & Beauty Rooms

Hi Elaine,
Thank you so much for your review - we are delighted to hear that Michael did such a great job. We appreciate you coming to us for so many years; we value your loyalty. Our staff are dedicated to ensuring that all our clients have a positive experience with us and we’re glad to hear that it is the case for you.
We’d love to have you visit us again soon.
Thank you for taking the time to write a review.
Warmest regards,
The team at Serenity Hair & Beauty Rooms

Lovely blowdry at Serenity salon

Jo Pavitt
8th Dec 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia cut my hair last week & followed up with a lovely blowdry today. Very pleased with how my hair is looking. All the staff here are very nice & I am made to feel very welcome.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,
Thank you for your review of our salon. It's great to hear you had a positive experience with us. We take great pride in making sure all our customers feel comfortable and welcome. We are glad that Lia was able to provide you with an excellent cut and blowdry, and that you were pleased with the results. We are always striving to provide the highest level of customer service and care.

Having you visit us is always appreciated and we look forward to seeing you again soon.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Great cut

Mark Perrin
7th Dec 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

For ages I’ve looked for a hairdresser who actually listens to what you want and at last I’ve found her at serenity. Apart from getting the cut that I want but made to feel welcome. Will keep going back when ever I need my hair cut.

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Response from Serenity Hair & Beauty Rooms

Hello Mark,

Thank you so much for your kind words about our salon. We're so happy to hear that you've been able to find a hairdresser at Serenity who really listens to you and who makes you feel welcome! Your satisfaction is our top priority and we're glad to know that it's been achieved. It means a lot to us to have customers like you who keep coming back.

We look forward to continuing to be of service to you in the future.

Kind regards,
The team at Serenity

Hair cut appt

Karen Roskell
5th Dec 2023
Team Member: Lia
4.0
Appointment verified by SaloniQ Software

It was the first time Lia cut my hair, I usually have Vicky., and was very satisfied with Lia.

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Response from Serenity Hair & Beauty Rooms

Hi Karen,

Thank you so much for your kind words about Lia. We truly appreciate your feedback and we're glad that Lia was able to give you a first-class salon experience at Serenity Hair & Beauty Rooms. Our team works hard to give each of our customers the best possible experience so it's encouraging to know that that has been the case for you here.

We hope that you will continue to come back and experience our many services here at Serenity Hair & Beauty Rooms.

Thank you for choosing us for your hair needs.

Warm regards,

The Team at Serenity Hair & Beauty Rooms

Thoroughly enjoyable full body aromatherapy massage.

Vanessa Eden
2nd Dec 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I have been visiting Serenity in Hastings Old Town for 2-3 years on a regular basis for a full body aromatherapy massage with Ellinor.
I would recommend without hesitation. Ellinor is always professional, welcoming and friendly. The massage room is lovely and atmospheric with background music and the heated bed a delight at any time of year.

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Response from Serenity Hair & Beauty Rooms

Hello Vanessa,
Thank you for taking the time to leave us a review. We are thrilled that you enjoy your regular massages with Ellinor. It really is a tranquil environment and our team aims to make each visit as relaxed and comfortable as possible for all our customers. We’re delighted to hear that you’d recommend us and appreciate your kind words.
Thank you again for your review and we look forward to seeing you in the salon again soon.
Kind Regards,
The team at Serenity Hair & Beauty Rooms

Amazing 🤩

Wendy Day
1st Dec 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Thank you Lia my blowdry is amazing I love it .

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Response from Serenity Hair & Beauty Rooms

Hi Wendy!
We're so pleased to hear that you loved your blow-dry! Lia is delighted to know that she's done such an amazing job in making you feel great. It's always so rewarding to hear such positive feedback. We hope to see you again soon at Serenity Hair & Beauty Rooms.
Thanks for the lovely review!
From all the team at Serenity Hair & Beauty Rooms

Best massage of my life

Georgia
30th Nov 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I came to have a massage from Ellinor after having had a baby recently and felt I needed something to soothe my achey muscles. The massage was exactly what I needed, so relaxing and felt like the first true piece of rest I have had in a long time. Thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Happy client

Anonymous
27th Nov 2023
5.0

Lovely atmosphere and staff

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Happy client

Anonymous
27th Nov 2023
5.0

Lovely atmosphere and staff

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Transfored

Dawn Matthews
24th Nov 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Always feel renewed when I’ve visited Serenity- lovely head massage by Rachael and Lia definitely has magical powers. Thanks team 💕

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Highlights

Anonymous
23rd Nov 2023
Team Member: Mark
5.0

I was very well looked after by Mark and Rachel - had a full head of highlights. Very happy.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Treat time

Trisha
19th Nov 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another great visit, Abbie and Rachel always make you feel so welcome. Rachel gives a good wash and Abbie knows just what my hair needs.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Treat time

Trisha
19th Nov 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another great visit, Abbie and Rachel always make you feel so welcome. Rachel gives a good wash and Abbie knows just what my hair needs.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Totally recommend

Michelle Covey
18th Nov 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I wouldn’t go anywhere else. Michael is a wizard, what he does with hair is magical.
My colour is always shiny and fantastic, my cut is faultless. The atmosphere in the salon is very comfortable. I leave feeling a million dollars. Highly recommend!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for taking the time to leave us such a kind review. We are really pleased you enjoyed your experience with us and look forward to pampering you next time :) x