Luminis Beauty Lakeside

4.80
Brompton Walk, Lakeside Shopping Centre, Grays, Essex, RM20 2ZP

About us

At Luminis Beauty Spas, we are committed to making every woman feel good about herself, whatever her age or stage in life, because we believe when you take care to look and feel your best, you feel better about yourself.

Our beauty salons offer a welcoming, unintimidating environment where you can enjoy relaxing treatments with real results, all tailored to your skin’s needs.

Our friendly Skin Care Experts are dedicated to delivering honest, professional skin care, combining high performance techniques with state-of-the-art technology.

Whether you’re looking for a full day of pampering or have just a lunchtime to spare, find the perfect treatment at your nearest Luminis Beauty Spa.

Read more...

Opening hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Reviews

4.80
93 verified reviews
Service
Value
Result
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Not great!

Vicki Wall
17th Mar 2018
3.0
Appointment verified by iSalon Software

Disappointed with my experience today. My appointment was at 12 and I didn’t get called until 12:10 I was booked for. 30 min massage but was because they were running late they cut my treatment down. This was a birthday present from my son. So it’s disappointing for him and me. I wasn’t offered water or tea after and was left at the till and not meet by my therapist.

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Response from Luminis Beauty Lakeside

Vicki I am sorry to hear your treatment was cut short and you was not offered water at the end this is not the normal way we treat guests and I will be speaking to the therapist concerned. I see you are already booked in for another massage and have been upgraded at no extra cost due to this, if you have any other problems please do not hesitate to contact myself Debbie the Spa Manager Many Thanks.

Driftaway

Laura Willoughby
15th Mar 2018
5.0
Appointment verified by iSalon Software

Amazing, lovely lady, very professional and friendly. Loved it xxx

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Response from Luminis Beauty Lakeside

Thank you I will pass on your comments to your therapist and hope to see you again here at Luminis Lakeside.

Massage

Mandy Silsill
15th Mar 2018
5.0
Appointment verified by iSalon Software

A1 massage by Mel I will definitely be back it's just a time thing for me thankyou

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Response from Luminis Beauty Lakeside

Its good to hear you enjoy your massage and we will look forward to seeing you again here at Luminis Lakeside.

Great experience

Maxine Garnett
15th Mar 2018
5.0
Appointment verified by iSalon Software

As always, I had a great experience here. A wonderful hot stone massage and pedicure.

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Response from Luminis Beauty Lakeside

Lovely to hear you had a good experience here at Luminis Lakeisde.

Excellent massage

Anonymous
10th Mar 2018
5.0

Excellent service, Mel was superb

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Response from Luminis Beauty Lakeside

We are pleased you enjoyed your treatment with Mel here at Luminis Lakeside

Lvl

Debbie Anderson
8th Mar 2018
5.0
Appointment verified by iSalon Software

Great service with Mel very attentive and did a great job on my lashes

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Response from Luminis Beauty Lakeside

We are pleased to hear you are happy with your treatment here at Luminis Lakeside.

Luminis Lakeside review

Silvia
28th Feb 2018
5.0
Appointment verified by iSalon Software

I went to Luminis Lakeside for a Murad Bespoke Facial and I really loved it.Nicky was great ,and so was the reception staff, allowing me to reschedule my booking, and the products used smelled nice.It was a relaxing and refreshing experience.Thank you

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Response from Luminis Beauty Lakeside

We are pleased you enjoyed your experience here at Luminis Lakeside and look forward to seeing you at your next appointment.

Swedish massage

Kerri
26th Feb 2018
5.0
Appointment verified by iSalon Software

Such a lovely spa. The masseuse took care at my most tender points and made me feel so relaxed. My back feels so much better now

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Response from Luminis Beauty Lakeside

Thank you for the lovely review Kerry we are pleased we helped with your back and look forward to seeing you again soon here at Luminis Lakeside.

Facial

Tina davie
26th Feb 2018
5.0

It’s was lovely from start to finish I will defo be booking again

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Response from Luminis Beauty Lakeside

Thats lovely to hear Tina and we will look forward to seeing you again here at Luminis Lakeside.

Perfect

Amanda Smith
14th Feb 2018
5.0
Appointment verified by iSalon Software

Had my first experience at Luminis today with a spa pedicure.
Extremely friendly staff and the best pedicure I have had by far.
Will definitely be back

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Response from Luminis Beauty Lakeside

That is lovely to hear you enjoyed your pedicure here at Luminis Lakeside and we will look forward to seeing you again.

Excellent waxing

Vanessa Watts
11th Feb 2018
4.5
Appointment verified by iSalon Software

Chamaine was really lovely and told me not to worry as I was embarrassed lol,she kept checking I was ok and if I wanted to stop she would do.recommend the great service and will be booking in for my next visit soon.

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Response from Luminis Beauty Lakeside

Thats lovely to hear you was taken such good care of while you had your treatment. I will pass on your comments to Chamaine here at Luminis Lakeside.

Hot Stone Massage

Paula
11th Feb 2018
5.0
Appointment verified by iSalon Software

I had a lovely hot stone massage. Very relaxing and a professional therapist.

Will definitely go back again

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Response from Luminis Beauty Lakeside

We are pleased you enjoyed your treatment at Luminis Lakeside and looking forward to seeing you again Paula.

Hot stone massage

Anna Wholas
10th Feb 2018
5.0
Appointment verified by iSalon Software

I had a 45 min hot stone massage and it felt amazing, getting rid of knots and totally relaxing me. I would definitely recommend this treatment.

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Response from Luminis Beauty Lakeside

We are please you enjoyed your Hot stone massage here at Luminis Lakeside it is one of our favorites.

Worth every penny!

Katrina
3rd Feb 2018
5.0
Appointment verified by iSalon Software

Today I had my second deep tissue massage with Nikki, and once again I wasn’t disappointed. Nikki is very knowledgeable and talented when it comes to her specialised field of deep tissue massage and always puts me at ease. Nikki always asks specific lifestyle questions in order to make sure she is targeting the right places so that you benefit fully from the treatment. After the massage you do some stretching aswell which really helps and Nikki also showed me some specialised stretches to help my problem areas. If you want a proper good deep tissue massage, Nikki is the one! It may be uncomfortable but it’s so worth it in the long term.

I’ve been a regular client with the Lakeside branch for over a year now for various other treatments and I haven’t been disappointed once. All the therapists are lovely and friendly and the salon atmosphere is always so relaxing.

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Response from Luminis Beauty Lakeside

Katrina we are so pleased to hear you benefit from your treatment and Nikki takes good care of you, I will definitely pass on your comments to her Thank you Luminis Lakeside.

Treatment

Nina Duffy
1st Feb 2018
5.0
Appointment verified by iSalon Software

The service was impeccable. Have recommended you to others and will definitely use the spa again.

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Response from Luminis Beauty Lakeside

Thats lovely to hear Nina we will look forward to seeing you here at Luminis Lakeside again soon.

Great experience

Edward Cole
27th Jan 2018
5.0
Appointment verified by iSalon Software

Always excellent experience recommend to anyone

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Response from Luminis Beauty Lakeside

We are very pleased to hear you would recommend us and always a please having you in the salon here at Luminis Lakeside

Highly satisfied

Barbora Balgova
27th Jan 2018
4.5
Appointment verified by iSalon Software

My experience today was amazing. I did enjoy myself and was soo relaxed. I had an eye treatment and it felt so refreshing. I really do advice this for everyone. The lady was taking good care of me.

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Response from Luminis Beauty Lakeside

We are pleased you was taken very good care of and look forward to seeing you on your next appointment Luminis Lakeside

Good therapists

Amanda Fife
27th Jan 2018
4.5
Appointment verified by iSalon Software

Good, competent therapist, friendly. Surroundings becoming a bit worn and grubby.

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Response from Luminis Beauty Lakeside

Lovely to hear our therapists are doing a good job for you Amanda Luminis Lakeside

Awesome

Jon Shovlar
26th Jan 2018
5.0
Appointment verified by iSalon Software

First time I ever gotten a massage was so relaxing great service my masseuse Hailee was great

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Response from Luminis Beauty Lakeside

We are pleased you enjoyed your 1st massage with Hayley and hopefully see you again here at Luminis Lakeside

Fabulous

Emma Lynch
26th Jan 2018
5.0
Appointment verified by iSalon Software

I had the most wonderful experience with Zoe today, I was so relaxed and treated so lovely would definitely have cloud9 again and Zoe! And look forward to using my new products too!

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Response from Luminis Beauty Lakeside

Thank you for the lovely review and I will pass on your comments to Zoe and look forward to seeing you again Emma, Luminis Lakeside

Brilliant

Lauren Casey
25th Jan 2018
5.0
Appointment verified by iSalon Software

Stacey is lovely!!

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Response from Luminis Beauty Lakeside

I will pass on this lovely comment to Stacy, Luminis Lakeside

Aroma therapy massage

Alexandra Reynolds
24th Jan 2018
5.0
Appointment verified by iSalon Software

I visited the spa today for an aromatherapy massage and I was so pleased with the great service and the outcome of my treatment. I felt very relaxed and welcome from the minute I walked in the spa all the therapists were lovely and made me feel comfortable! My therapist was called Zoe and she did an amazing job with my massage I came out feeling relaxed and happy. Will definitely be back soon for another treatment! Thankyou :) x

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Response from Luminis Beauty Lakeside

We are so pleased to hear you enjoyed your treatment and overall experience here at Luminis Lakeside I will certainly pass on your comments to Zoe and look forward to seeing you again soon.

Amazing

Gemma Perry
21st Jan 2018
5.0
Appointment verified by iSalon Software

Amazing and relacing lovemy spa and lovely staff!! Really enjoy our girly days out here.

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Response from Luminis Beauty Lakeside

Gemma we are so pleased you and your family are enjoying your treatments here at Luminis Lakeside with our therapists.

Bikini wax

Sandra Watkins
20th Jan 2018
5.0
Appointment verified by iSalon Software

Great experience and service by Mel as always x

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Response from Luminis Beauty Lakeside

We are pleased you always have a good experience here at Luminis Lakeside with Mel.

Amazing service

Nicoleta Panaguta
19th Jan 2018
5.0
Appointment verified by iSalon Software

The staff was really nice from the beginning, they even gave me directions, because I was the first time in Lakeside! The lady that did massage for me was wonderfull ( do not remember her name). She was dedicated 100%. After the whole relax she even advise me some creams for my skin...Thank you very much...you were amazing!!!

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Response from Luminis Beauty Lakeside

We are so pleased your first experience was a good one and I will pass on your comments to your therapist Mel here at Luminis Lakeside

Treatments 31.12.17

Anonymous
18th Jan 2018
5.0

I was completely happy with my treatments.

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Response from Luminis Beauty Lakeside

Thank you for your review and pleased you were happy Luminis Lakeside

Excellent care

Kuben Narain
14th Jan 2018
5.0
Appointment verified by iSalon Software

Very caring and efficient service, where the client is always in good hands.

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Response from Luminis Beauty Lakeside

Thank you Kuben Mel enjoys seeing you every couple of weeks for your treatments here at Luminis Lakeside.

.

Anonymous
9th Jan 2018
5.0

..

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Response from Luminis Beauty Lakeside

Thank you for your review Luminis Lakeside.

Perfect relaxing time

Amy Hilton, Michelle Hilton, Lauren Hilton
8th Jan 2018
5.0
Appointment verified by iSalon Software

It was a lovely and relaxing experience and the safe were so welcoming, definitely come back for more treatments.

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Response from Luminis Beauty Lakeside

We are so pleased you all enjoyed your treatments here at Luminis Lakeside we will look forward to welcoming you again.

Cloud 9

Hellan Hunt
6th Jan 2018
5.0
Appointment verified by iSalon Software

My sister and I had a cloud 9 Birthday Treat and had a fantastic and relaxing time at the spa. Our ladies were lovely and really enjoyed our time at the spa. Thank you both x

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Response from Luminis Beauty Lakeside

We are so pleased you enjoyed your treatments here at Lumins Lakeside and I will pass on your comments to the therapists concerned.

French Shellac

Liz P
6th Jan 2018
5.0
Appointment verified by iSalon Software

Excellent treatment as always, highly recommend

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Response from Luminis Beauty Lakeside

Thank you for your lovely review always a pleasure having you in the salon Liz, Luminis Lakeside

Spray tan

Selen Hurbas
23rd Dec 2017
4.5
Appointment verified by iSalon Software

Very good and friendly service

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Response from Luminis Beauty Lakeside

Thank you for your kind review we will look forward to seeing you again here at Luminis Lakeside.

M

Mila Jankina
23rd Dec 2017
4.5
Appointment verified by iSalon Software

Very good experience. Spend lovely time in spa.

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Response from Luminis Beauty Lakeside

Thank you for your review we are glad you enjoyed your experience Luminis Lakeside

Lovely

Maxine
21st Dec 2017
5.0
Appointment verified by iSalon Software

My daughter and I both had a very lovely experience at the Luminis Spa Lakeside. I had an exceptional manicure and my daughter enjoyed her massage and facial.

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Response from Luminis Beauty Lakeside

We are really pleased you both enjoyed your treatments here at Luminis Lakeside and hope to see you again soon.

Excellent

Caroline Smith-wright
20th Dec 2017
5.0
Appointment verified by iSalon Software

As always excellent facial carried out by Casey, warm, friendly and puts you at ease. Casey is a important member of your team

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Response from Luminis Beauty Lakeside

Lovely recommendation for Casey we will pass on your comments to her Luminis Lakeside

CACI facial

Joanna Williams
18th Dec 2017
4.5
Appointment verified by iSalon Software

Lovely, relaxing

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Response from Luminis Beauty Lakeside

We are pleased you enjoyed your facial Luminis Lakeside.

Cloud 9

Nomsa Nadoo
16th Dec 2017
4.0
Appointment verified by iSalon Software

The session was very relaxing and highly professional. Thoroughly enjoyed being pampered.
Only thing is I broke up with hives the next day. Reaction possibly from the ingredients in the facial experience.

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Response from Luminis Beauty Lakeside

We are pleased you enjoyed your treatment and next time we can amend the facial to not include those ingredients for you Luminis Lakeside

Massage

Deana Walker
3rd Dec 2017
5.0
Appointment verified by iSalon Software

Brilliant

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Response from Luminis Beauty Lakeside

Thanks for the Brilliant review we will look forward to seeing you again here at Luminis Beauty Lakeside.

Massage

Anonymous
28th Nov 2017
5.0

Happy with service

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Response from Luminis Beauty Lakeside

We are pleased you enjoyed your visit here at Luminis Beauty Lakeside.

Birthday treat

Denise Whitehead
18th Nov 2017
5.0
Appointment verified by iSalon Software

Yesterday I experienced a ‘cloud 9’ back, shoulder, head massage and facial. From start to finish it was an extremely relaxing experience.
I will definitely be treating myself again

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Response from Luminis Beauty Lakeside

We are really pleased you enjoyed your Cloud 9 Experience here at Luminis Beauty Lakeside and will look forward to seeing you again soon.

Back Massage

Oza Adichie
14th Nov 2017
4.5
Appointment verified by iSalon Software

Hailey was very attentive to my back and shoulder problems and advised me on what to do to help.
I thoroughly enjoyed my massage and felt a slight relief afterwards

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Response from Luminis Beauty Lakeside

Thank you for your review Oza, please to hear your therapist Hayley was attentive to your specific needs and look forward to seeing you again at Luminis Lakeside

Nails/ pedicure

Sarah Stinson
2nd Nov 2017
5.0
Appointment verified by iSalon Software

The atmosphere is calming and the girls are lovely and make it a very relaxed experience

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Response from Luminis Beauty Lakeside

Thank you Sarah, your comments have been shared with the team at Luminis Lakeside.

Superb service

Charlotte Shinners
31st Oct 2017
5.0
Appointment verified by iSalon Software

I had sone waxing and a back neck and shoulder massage with hot stones as usual wiith Francesca. Absolutely wonderful. I suffer from scoliosis of the spine and sciatica and the massages bring so much relief. I can't recommend this treatment enough. They compliment my Osteopathic treatment very well. Waxing is comfortable, upper lip and eyebrows. A fully effective and professional serice from start to finish. Have been using this service since it was rhe Dove Spa, Luminis has carried on the quality and range of treatments with qualified and inforrmed therapists.

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Response from Luminis Beauty Lakeside

Thank you Charlotte for your kind words, we look forward to welcoming you again to Luminis Lakeside.