Regis Lakeside

The House of Fraser, , Thurrock Lakeside Shopping Centre, Grays, Essex, RM20 2ZQ

About us

Our popular Lakeside Hair Salon located on the ground floor next to Marks & Spencer is the perfect retreat to come and pamper yourself before you shop til you drop. Open 7 days a week with late nights available Monday – Saturday our friendly stylists know how important it is to unwind. Whether you are looking for a bouncy blow dry or wanting to try a balayage for the first time our talented team are the best in the business.

Getting to our Lakeside salon couldn’t be easier thanks to the fantastic local transport links. Guests can park in one of the 13 car parks at Intu Lakeside with 12,500 spaces available for those planning on coming by car. The nearest train station, Chafford Hundred Station is connected directly via a covered pedestrian footbridge with the Intu Lakeside shopping centre and guests coming via the bus can hop off close by outside Debenhams.

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Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 21:00
Sunday 11:00 - 17:00

Reviews

4.80
202 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Excellent as always

Dawn Hawker
17th Feb 2024
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Always excellent service, Pam is very good hairdresser, everyone makes you feel welcome

Service
Value
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Great

Alyson Leader
7th Feb 2024
Team Member: Bethany
5.0
Appointment verified by SaloniQ Software

Lovely cut again from Bethany. Thank you

Service
Value
Result
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Atmosphere

Today

Linda Hobson
5th Feb 2024
3.5
Appointment verified by SaloniQ Software

Liked the haircut. Hold a blue light card but when I went to pay was told as she is a Regiss stylist she could only change my payment and I couldn't have my discount as well!!! I have therefore been charged more than my usual and no discount for being a hospital worker.

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Could’ve been better

Charlotte
4th Feb 2024
3.5

My appointment was on the Saturday of the salon move. Both salons should have been closed for this process. The staff were divided and not helping one another. Plus, there were not enough basins to the amount of customers. One was out of order and the middle one kept moving up and down. The taps ran really hot then really cold. Was not a nice environment to be in. The stylist has been my hairdresser for over 10 years and she’s a star and got on with it.

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Pamela

Shumaisa
1st Feb 2024
Team Member: Pamela
5.0

Always giving her best service. I never have to tell her what to do and she always has the best advice. Lovely and friendly.

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Value
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Hair colour

Jeanette Capon
29th Jan 2024
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

I am really happy with my colour
Great advice from Rebecca
And she was very friendly and professional

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Value
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😍

Samantha Phillips
27th Jan 2024
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

Loved my hair, would recommend

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Always a pleasure

Sue Brooks
22nd Jan 2024
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

As the title states- Always a pleasure

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Value
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Wash cut and dry.

Carol Liddiard
19th Jan 2024
Team Member: Sophie
4.0
Appointment verified by SaloniQ Software

On time, friendly pleasant stylist. Happy with cut.

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Value
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Fab from start to finish

Byravi Rajoo
29th Dec 2023
Team Member: Mirlinda
5.0
Appointment verified by SaloniQ Software

I booked in for a balayage following a great consultation earlier this week. From start to finish Mirlinda was fantastic and really understood what I wanted. The outcome is great and i feel confident. Thank you Mirlinda for a great time and I will defiantly rebook.

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Thank you Pam

Maria Collins
18th Dec 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Thank you Pam ,my hair is lovely, was lovely talking to you I was treated really well

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New Year Hair!

Jasmine Humm
13th Dec 2023
Team Member: Bethany
5.0

Bethany completely changed my hair today - really wanted a change up before the new year and I’m in love with my new hair. It’s been a rough few months for me so the change up was definitely needed and this has made me feel so much better. Friendly and professional throughout and advised what would suit my hair best. Thankyou so much! x

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Feeling great

Karen Clark
11th Dec 2023
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

What a lovely experience all the staff are so friendly, Rebecca my stylist is brilliant, does exactly what you want and is full of knowledge , tips and ideas! Can’t wait for my next appointment in Feb

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Fabulous

Penny Hanchant
9th Dec 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Lovely haircut, got in straight away. Really friendly

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Value
Result
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Fab as always

Natalie Armitage
8th Dec 2023
Team Member: Mirlinda
5.0
Appointment verified by SaloniQ Software

Mirlinda is amazing! I wouldn’t trust anyone else with my hair. She gives great advice about style, colour, hair care. Always feel able to relax and know I’m in good hands. I always receive friendly, professional, expert service when I visit. Thank you!

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Cut & blowdry

Anonymous
2nd Dec 2023
Team Member: Mirlinda
5.0

Very good

Service
Value
Result
Cleanliness
Atmosphere

Great

Marcus Roberts
1st Dec 2023
Team Member: Bethany
5.0
Appointment verified by SaloniQ Software

Excellent friendly service with a smile. Love the cut.

Service
Value
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Haircut

Ken Connor
28th Nov 2023
5.0

It was a great haircut !

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Value
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Haircut

Anonymous
27th Nov 2023
Team Member: Bethany
5.0

I love the result. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Wash cut and blow dry

Lynn Saunders
16th Nov 2023
Team Member: Sophie
4.0
Appointment verified by SaloniQ Software

Very professional and listened to/delivered what was asked for

Service
Value
Result
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Atmosphere

Curly blow dry

Lisa Irvin
15th Nov 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Great curly Blow dry- lovely lady

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Value
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Perfect cut from Pam, as always!

Jake Hale
15th Nov 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Pam always does a fantastic job, wouldn’t have anyone else do Jakes hair!!

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Value
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Could do better . Customer service lacking

Sam Sawyer
13th Nov 2023
1.0
Appointment verified by SaloniQ Software

In all my experience was not the worst I have ever had but customer service really does need work . I felt like an inconvenience every time I asked a question . Stylist was lovely and gave a good hair wash just had a wet back with no offer of drying off with a dryer .

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Roots colour

Anonymous
12th Nov 2023
Team Member: Rebecca
4.0

Thank you for doing my hair she was good.

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Value
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Excellent as always

Dawn Hawker
28th Oct 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Pam always cuts my hair how I loke it, always friendly.

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Value
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Brilliant

Anonymous
27th Oct 2023
4.5

Lovely stylist done my hair perfect

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Value
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Men’s cut and wash

Prince Kumar
26th Oct 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

What can I say about my stylist, she is awesome, cuts my hair exactly as I request every single time, friendly, polite and above all professional.

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Value
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had my son hair cut

Anonymous
26th Oct 2023
5.0

loved the cut the lady was so kind and worked with me to get my sons cut

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Value
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Friendly, professional, good value for money

Marlie Adap
24th Oct 2023
Team Member: Pamela
5.0

Pam was friendly, and professional and talked to me and let me know the steps and what she will do to my hair.

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Value
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Very friendly and helpful

Yvonne Ballester
9th Oct 2023
Team Member: Bethany
5.0
Appointment verified by SaloniQ Software

Yes I was very satisfied with the colour Bethany advised and cut thank you

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Value
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Excellent service and lovely blow dry

Theresa Whelan
2nd Oct 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Lovely experience and Pam was lovely and gave me exactly what I asked for will be back for sure .thanks ?

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The full experience.

Carole French
28th Sep 2023
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

Every time I attend the salon it is a very happy experience. The staff especially Jodie are so professional efficient but extremely friendly.

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Value
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Hair repair

Don Ingram
20th Sep 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Pam was very helpfully with tidying my hair up after a DIY mishap.
She was very friendly and welcoming.

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Value
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Good Haircut

Hazel Harbour
19th Sep 2023
Team Member: Stephanie
4.5
Appointment verified by SaloniQ Software

Always welcoming. Steph cut my hair-lovely

Service
Value
Result
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Amazing service

Rebecca Heath
11th Sep 2023
Team Member: Bethany
5.0
Appointment verified by SaloniQ Software

Amazing service love my semi permanent hair colour and treatment will defo be coming back

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Value
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Lovely atmosphere

Marie Wilson
11th Sep 2023
Team Member: Pamela
5.0

Pam is such a lovely lady always takes and a interests in the things I do which make the time there enjoyable
Can I also say that Steph is also a lovely person with the hours I work I will always manage to see one it the over
Thank you Pam and Steph

Service
Value
Result
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Perfect

Bradley Wadwell
9th Sep 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Perfect as always

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Value
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First visit!

Natasha L
8th Sep 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Just moved to the area recently, I had no clue where decent hairdressers are located as they are hard to find at the best of the times!

Just a lovely lady who adjusted to my limited time. Spoke through the haircut and put me at ease, even if it was a trim ❤️

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Great haircut

Catherine Moody
23rd Aug 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Trust pan Everytime to cut my hair perfectly. Another great cut and fantastic customer service Puts her clients at ease and creates a relaxed environment

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Mens haircut

Stewart Ralph
16th Aug 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Pam was lovely to talk to , and I'm very pleased with the way she cut my hair and styled it ..
Thank you regards Stewart .

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Value
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Customer service

Julie Saunders
8th Aug 2023
Team Member: Stephanie
5.0

Absolutely a delight
Made me feel so at ease
Great customer service
Loved the cut

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Value
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Genius

Caroline Shepherd
31st Jul 2023
Team Member: Bethany
5.0
Appointment verified by SaloniQ Software

Faultless hair and lovely girl as always I am soooooooooo pleased

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Value
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Miss

Debra
31st Jul 2023
Team Member: Bethany
5.0

Bethany is fantastic at styling. She clearly knows what she’s doing. Understands hair and can give good recommendations. She is very talented and I trust her with my hair. She is a truly great stylist.

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At last !!!

Maureen Griffiths
31st Jul 2023
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

Very good thank you, after long time 13 weeks of no cut x lol. It looks lovely. Fitted me in as walked in.

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Exceptional

Jane Edwards
29th Jul 2023
5.0

I came into the salon for the first time today, will definitely return my blowdry by Pam was exceptional ! Lovely friendly staff

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Excelent

Anonymous
19th Jul 2023
5.0

The best, everyone was very nice

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Made welcome

Christine Griffiths
19th Jul 2023
Team Member: Mirlinda
5.0
Appointment verified by SaloniQ Software

I've been coming still January this year and been made so welcome by mirlinda her customer service is on point.she never fails to let me down on my hair colour or style I wouldn't go anywhere else.

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Wash, cut & blow dry

Eleanor Carr
19th Jul 2023
Team Member: Pamela
5.0
Appointment verified by SaloniQ Software

Very good and friendly. Good advice ?

Service
Value
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Hair cut

Anonymous
17th Jul 2023
5.0

Pamela was great she listened to the way I wanted my hair cut thank you

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Mrs

Carole French
13th Jul 2023
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

Have been a client for quite a while. I find the experience very friendly professional and enjoyable.

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