Novo Hair

18/20 Main Road, Hockley, Essex, SS5 4QD

About us

From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.

Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
192 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Another great cut

Ray Duff
27th Nov 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Another great cut

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Value
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Great Service

Mrs Kelly Bastow
26th Nov 2025
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Loved my hair today great expeeience

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Great hair as always

Anita Carter
22nd Nov 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely afternoon in the salon and came out
with a super bouncy blowdry!

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Value
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Lovely blow dry!

Kirsty Redgate
21st Nov 2025
5.0
Appointment verified by SaloniQ Software

I popped in last minute without a booking for a blow dry and luckily Libby was available. She did such a fantastic job and made me feel like a new person.

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Brilliant

Lisa s
21st Nov 2025
Team Member: Elaine
5.0

I love going to see Elaine she know exactly how I like my hair x

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Excellent service

Cheryl Gilbey
21st Nov 2025
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Starlet and Elaine went above and beyond for me ..
I am on oxygen through ill health,in fact the whole team made me feel very special ..
I felt like a different person upon leaving the salon ..

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Blowdry

Sandra Logan
20th Nov 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is a professional i am lucky to have her doing my hair every week ,she loves a chat and a laugh very friendly she knows everything about hair.

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Brilliant new style

Helen Macewan
15th Nov 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I asked Emma to give me a bit of volume in my flat fine hair . I totally trusted her and what a great job she did . Totally changing my style from a flat bob to a flicked out style . Love it . Emma also explained what she was doing as she went along and explained how to get the style myself at home

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balayage

RH
8th Nov 2025
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

My first time at Novo, great customer service, all the stylists were attentive.
Joanna did a wonderful job with my Balayage im over the moon!

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Great Stylist!

Annette Budd
6th Nov 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

So pleased I found Elaine - I have very thick hair and was unhappy with my previous style. Elaine has styled, layered my hair and now it’s so manageable and love the style. Elaine is lovely too.

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My own time

Susan Buckhorn
5th Nov 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Luv my visit”s to Novo, my relaxing time, soon as you walk in the door you are treated as a valued customer, all the staff are friendly & welcoming, lovely coffee.
Emma F is a superb stylist cannot praise her skills enough, myself being a hairdresser I would not trust my hair to anyone else as I’m very hard to please.

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Excellent

Denise Gibb
3rd Nov 2025
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

Joanna us a lovely stylist and listened to my needs and as it’s only the 2nd time that she has cut my hair she’s got the knack of my troublesome fringe 😂

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Value
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In Safe Hands

Linda Staff
1st Nov 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always very happy with cut and finish. Lillie has been my stylist for quite a few years now.

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Value
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Perfect as always.

Mrs Annette Broadbent
1st Nov 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Fabulous. Thank you.

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Value
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Hair day

Patricia Holder
30th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As usual came out of salon looking good

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Value
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Cut and finish

Anonymous
29th Oct 2025
Team Member: Emma
4.0

Always happy with Emma does a fab job

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Value
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Customer service

Deb Hegarty
29th Oct 2025
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

Excellent consultation re colour and cut. I was so pleased with the results. Highly recommend this stylist. Also a shout out to Alice who washed my hair she was very attentive.

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Value
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Perfect

Collett English
28th Oct 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Perfect as always

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My Hair Day

Anonymous
27th Oct 2025
5.0

Always very happy always goes the extra mile . Brilliant blow dryer always spending lots of time . Cheerful a j joy to have my hair done . Never been happier .

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Appreciate Apprentices

Mrs Joanne Peacock
27th Oct 2025
5.0
Appointment verified by SaloniQ Software

I was lucky enough today to have apprentice Addison colour and then dry and style my hair. Fully watched over by Lillie. What an amazing group of ladies very welcoming and knowledgeable. I walked out feeling totally pampered. A gorgeous experience. Thank you all

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Consistently Excellent and Client-Centred

WomanInHer50s
26th Oct 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

A fantastic salon with a real focus on the customer. The team go out of their way to make sure you’re comfortable and get exactly what you want. Consistently excellent service and results.

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Novo review

Donna Hardie
26th Oct 2025
Team Member: Elaine
5.0

As always an excellent visit to the salon

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Value
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Colour/ cut/ blow dry

Paula Coad
24th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely time. Great hair as always.

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Value
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Perfect cut

Claire Lister
18th Oct 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Elaine always provides a perfect cut. Carried out with care.

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Value
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First Class yet again

Claire Lister
18th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As always an expert colourist, always happy to choose my colour for me and provides great advice on hair care. Thanks as always Emma.

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Best hairdressers in Essex

Dawn Sargent
18th Oct 2025
Team Member: Elaine
5.0

Fabulous salon been coming here for over 40 years !! Different stylists over the years with Elaine now she knows me so well always feel a million dollars when I leave x

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A 5 ⭐ experience at NOVO!

Maureen Wiseman
9th Oct 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Excellent colour by Emma S, cut and finish by Elaine. I’ve been coming to NOVO for over 4 years and I’m always very pleased with the service and results. It’s a very friendly salon with skilled and experienced hairdressers.

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Winter colour today

Jane Gay
8th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As normal Emma came up triumphant with my cut & colour

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My recent visit

Carolyn Butlin
5th Oct 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Superb personal service from Elaine, as usual, and fabulous haircut as a result! I would never go anywhere else- her skill and expertise is awe inspiring and I frequently have people ask me who cuts my hair and I am very happy to point them in the direction of Novo!

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Excellence

Bee Girkin
30th Sep 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Elaine is very talented, with amazing results, we would absolutely recommend her. Elaine is professional and at the same time very approachable and friendly, it was a fun appointment.

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Another great hair day

Leigh-Anne Barrett-Porter
27th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Excellent colour by Emma - very professional- and blowdry by the lovely Skarlett

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My five weekly trim

Colin Blayney
26th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always excellent hospitality and curiosity whenever I visit
Super service from Emma during Kevin’s convalescence

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Broken arm!

Ray Duff
25th Sep 2025
Team Member: Lillie
5.0

Great cut as usual

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Friendly & relaxed

Michelle Brown
25th Sep 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

As always friendly, relaxed, luxury service. Very happy with the service and outcome. Lillie is amazing!

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Fabulous service

Kirsten Priest
20th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma always knows what to do with my colour and guides me towards getting the best results. Very professional hair wash and dry also.

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Best salon ever

Sura Vanschalkwyk
19th Sep 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola (Meghan :)) has been doing my hair for about 8 years now. Every single appointment i have walked out happy. Thank you for giving the best service and always with a smile.

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Stylist change

Marion Spencer
8th Sep 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

First time with Lillie. Very professional and listened carefully to my request. Very happy with the result. Thank you Lillie.

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Thank you

Beryl Happe
8th Sep 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Excellent hair cut, good vibes ooh and a perfect cup of coffee
Thank you Lillie x

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Simply the Best

Helena Steel
5th Sep 2025
Team Member: Lillie
5.0

Lillie is just so lovely. She listens to what you want and always delivers.

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Simply the best!

Frances Dunkley
3rd Sep 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

What more praise can I give Novo and Elaine in particular? She’s simply the best hairdresser I’ve ever had. Not cheap, but worth every penny!

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Excellent as evrr

Brad West
2nd Sep 2025
Team Member: Lillie
4.5
Appointment verified by SaloniQ Software

As usual attentive staff and pleasant atmosphere

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Value
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Colour / cut and blowdry

Debbie Franklin
30th Aug 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always a lovely experience to come into Novo especially to see Lillie who is outstanding at her job both hairdressing and really lovely to chat to

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Relaxing

Barbara Longstaff
30th Aug 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Enjoyable time having my high lights done. All staff friendly. Elaine done a fabulous job as usual 👍😊

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Skarlett

Rachel West
29th Aug 2025
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Skarlett always discusses what will look good. She listens to me but gives good advice.

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Mrs

Maggie Vanpooss
27th Aug 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Hair colour and cut

Ms Sue Eldridge
23rd Aug 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

I had a wonderful haircut by Kevin and also a beautiful hair colour by Nicola. Received so many lovely compliments.

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Lovely relaxed atmosphere and loved my haircut

Brenda
21st Aug 2025
Team Member: Elaine
5.0

I was really pleased with my hair...good to find Elaine again and Kevin from Queens Rd after 'so many years' when Elaine did my hair in Southend. Lovely salon at Novo, and nice vibes. X

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Good visit

Patricia Holder
20th Aug 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

A great hair day,as usual

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Love Natalie’s cutting skills!

Lorna
20th Aug 2025
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

This was my third visit to Natalie but on my first visit I showed her a picture and she talked me through the steps she would take. She also advised me on how to dry and style my hair so that I could create lift. Natalie achieved what other hairdressers had been unable to do even though she couldn’t see the back of the model’s hair. Absolutely nailed Natalie! The prices are on the higher end for the area but you get what you pay for I guess! Merci beaucoup Natalie! Ps the music played was great 😁

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Child’s hair cut

Natasha Fuller
15th Aug 2025
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Really impressed with the service provided by Scarlett today, when cutting my 5 year old daughter’s hair. She was friendly, professional and really good with her.

I’ve been visiting my Novo myself for over 10 years and think Scarlett is a great addition to your team ✂️

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