From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.
Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.
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Hair
As usual came out of salon looking good
Always happy with Emma does a fab job
Excellent consultation re colour and cut. I was so pleased with the results. Highly recommend this stylist. Also a shout out to Alice who washed my hair she was very attentive.
Perfect as always
Always very happy always goes the extra mile . Brilliant blow dryer always spending lots of time . Cheerful a j joy to have my hair done . Never been happier .
I was lucky enough today to have apprentice Addison colour and then dry and style my hair. Fully watched over by Lillie. What an amazing group of ladies very welcoming and knowledgeable. I walked out feeling totally pampered. A gorgeous experience. Thank you all
A fantastic salon with a real focus on the customer. The team go out of their way to make sure you’re comfortable and get exactly what you want. Consistently excellent service and results.
As always an excellent visit to the salon
Lovely time. Great hair as always.
Elaine always provides a perfect cut. Carried out with care.
As always an expert colourist, always happy to choose my colour for me and provides great advice on hair care. Thanks as always Emma.
Fabulous salon been coming here for over 40 years !! Different stylists over the years with Elaine now she knows me so well always feel a million dollars when I leave x
Excellent colour by Emma S, cut and finish by Elaine. I’ve been coming to NOVO for over 4 years and I’m always very pleased with the service and results. It’s a very friendly salon with skilled and experienced hairdressers.
As normal Emma came up triumphant with my cut & colour
Superb personal service from Elaine, as usual, and fabulous haircut as a result! I would never go anywhere else- her skill and expertise is awe inspiring and I frequently have people ask me who cuts my hair and I am very happy to point them in the direction of Novo!
Elaine is very talented, with amazing results, we would absolutely recommend her. Elaine is professional and at the same time very approachable and friendly, it was a fun appointment.
Excellent colour by Emma - very professional- and blowdry by the lovely Skarlett
Always excellent hospitality and curiosity whenever I visit
Super service from Emma during Kevin’s convalescence
Great cut as usual
As always friendly, relaxed, luxury service. Very happy with the service and outcome. Lillie is amazing!
Emma always knows what to do with my colour and guides me towards getting the best results. Very professional hair wash and dry also.
Nicola (Meghan :)) has been doing my hair for about 8 years now. Every single appointment i have walked out happy. Thank you for giving the best service and always with a smile.
First time with Lillie. Very professional and listened carefully to my request. Very happy with the result. Thank you Lillie.
Excellent hair cut, good vibes ooh and a perfect cup of coffee
Thank you Lillie x
Lillie is just so lovely. She listens to what you want and always delivers.
What more praise can I give Novo and Elaine in particular? She’s simply the best hairdresser I’ve ever had. Not cheap, but worth every penny!
As usual attentive staff and pleasant atmosphere
Always a lovely experience to come into Novo especially to see Lillie who is outstanding at her job both hairdressing and really lovely to chat to
Enjoyable time having my high lights done. All staff friendly. Elaine done a fabulous job as usual 👍😊
Skarlett always discusses what will look good. She listens to me but gives good advice.
Excellent as always
I had a wonderful haircut by Kevin and also a beautiful hair colour by Nicola. Received so many lovely compliments.
I was really pleased with my hair...good to find Elaine again and Kevin from Queens Rd after 'so many years' when Elaine did my hair in Southend. Lovely salon at Novo, and nice vibes. X
A great hair day,as usual
This was my third visit to Natalie but on my first visit I showed her a picture and she talked me through the steps she would take. She also advised me on how to dry and style my hair so that I could create lift. Natalie achieved what other hairdressers had been unable to do even though she couldn’t see the back of the model’s hair. Absolutely nailed Natalie! The prices are on the higher end for the area but you get what you pay for I guess! Merci beaucoup Natalie! Ps the music played was great 😁
Really impressed with the service provided by Scarlett today, when cutting my 5 year old daughter’s hair. She was friendly, professional and really good with her.
I’ve been visiting my Novo myself for over 10 years and think Scarlett is a great addition to your team ✂️
As always theorema and Emma were excellent. Even gutted me in earlier than the planned appointment. The young lady who washed my hair ( only been withstood a few weeks) was chatty and very friendly a great addition to your team.
Always a pleasure having my hair cut and styled in such a friendly atmosphere.
Everyone is very welcoming & friendly, as always Lillie was good, we talk about what we're going to do & then I'm taken to have my hair washed. The girl who shampooed was lovely as well.
Daughter had hair cut with Elaine today and was a great experience. She really made daughter feel special and saying how nice her curly hair was. Took a lot of time to cut and dry her hair
What a wonderful experience today Alice cut the perfect layers and added an amazing bouncy blow dry , thank you so much
Been going to Lillie years for my hair she is and always is fantastic . Went into back room with my new horn baby so I could comfortably feed without anyone around me . Hair is in best condition it’s been in in ages !
Fabulous care, style and colour. Thanks to Elaine.
As always Elaine done a fabulous job with my full highlights 😀 all staff friendly & helpfull
Excellent cut - very attentive
Hi Jane, Thank you for your feedback. As a result, we have introduced a new service 'cut and blow dry (quiet space)' - if you select this option when booking we endeavor to ensure a quiet area of the salon is made available. Many thanks again for your valuable feedback, Kevin
I have been having my hair done here for over 40 years different stylists over the years and have been with Elaine now for 20 years she knows exactly what to do, i always feel fab when leaving
Absolutely first experience, I’ve previously experienced Salons in London but Novo supersedes them all.
A brilliant cut to tidy and style fine hair
Great cut and colour. Extremely pleased with the service provided by the whole team at Novo. Really is a gem of a salon
Hi Gill,
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us at Novo Hair. Our team takes pride in providing excellent service to our clients, so we are happy to know that we met your expectations.
Your kind words mean a lot to us. We aim to create a warm and welcoming atmosphere for all our clients, and we are glad we were able to do so for you.
Thank you again for choosing Novo Hair. We look forward to seeing you again soon!
Best,
The team at Novo Hair
Always a pleasure to come to Novo. I love the newest style,☺️
Dear Deborah,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you enjoyed your recent visit to our salon and that you love your new style. It's always wonderful to have such positive feedback from our clients.
We truly appreciate your support and we hope to see you again soon.
Warm regards,
The team at Novo Hair
From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.
Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.
