From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.
Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.
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Hair
Great service and lovely haircut thank you Novo😉
Dear Beryl,
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a great experience at our salon and that you love your haircut. We strive to provide excellent service and quality Hairdessing to all of our clients, so we're happy to hear that we were able to meet your expectations.
We hope to see you again soon for your next haircut and spa day! Take care and thanks for choosing Novo Hair.
Warm regards,
The team at Novo Hair
Always have a great time at Novo, welcomed when I arrive and Elaine is great with my curly hair, and sensitive to my needs as I have a vestibular condition!
Dear Donna,
Thank you so much for taking the time to leave us such a lovely review. We are so glad to hear that you always have a great time at our salon and that you feel welcomed from the moment you arrive.
We are also thrilled to hear that Elaine is doing a great job with your curly hair and is considerate of your vestibular condition. It's important to us that all of our clients feel comfortable and cared for during their visit at our salon.
We can't thank you enough for your kind words and for choosing to trust us with your hair. We can't wait to see you again soon!
Best,
The team at Novo Hair
Excellent as always
Hi Lesley,
Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had an excellent experience at our salon. Our team always strives to provide exceptional services to our clients and we are happy to know we succeeded in doing so for you.
We truly appreciate your continued support and we look forward to seeing you again soon. Remember, you can always count on us to provide the same level of excellence during your future visits.
Best regards,
The team at Novo Hair
Lillie always does such an amazing job of my hair, From colour to cut and blow dry, I always walk away feeling great! Highly recommend x
Hi Georgia,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Lillie always does an amazing job with your hair. We pride ourselves on providing excellent colour, cut, and blow dry services for our clients.
It's wonderful to know that you always leave our salon feeling great. We truly appreciate your recommendation and look forward to seeing you again soon. Have a fantastic day!
Best wishes from the team at Novo Hair.
Kevin is a brilliant hairdresser and will help you choose what suits you and what best suits your hair.
Dear Alison,
Thank you for taking the time to share your experience at our salon. We are happy to hear that Kevin provided you with excellent hair services and helped you choose a style that suited you. Our team always strives to make sure our clients leave feeling confident and satisfied with their new look.
We appreciate your kind words and thank you for choosing our salon for your hair care needs. We look forward to seeing you again soon!
Best regards,
The team at Novo Hair
Excellent sevrvice very pleased with everything lovely cut by scarlet
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with us and that you were pleased with your haircut by Scarlet. We take great pride in providing top-notch service for our clients and we're glad that it was reflected in your visit. We hope to see you again soon and continue to provide you with the best hair services. Thank you for choosing us and have a lovely day!
Best regards,
The Team at Novo Hair
Change of colouring and got expert advise
Dear Mrs Kerry Williams,
Thank you for taking the time to leave us a positive review. We are delighted to hear that you received expert advice and were happy with your color change at our salon.
Our team at Novo Hair strives to provide all of our clients with a pleasant and professional experience. We are always here to offer advice and ensure that you leave our salon feeling satisfied with your new look.
Thank you for choosing our salon and we look forward to welcoming you back soon.
Best regards,
The Team at Novo Hair
Emma is friendly & professional; my colour is exactly what I was looking for.
Dear Stephanie,
Thank you so much for taking the time to leave a review. We're thrilled that Emma was able to provide you with a friendly and professional experience at our salon. Our team takes pride in listening to our clients' needs and delivering the results they desire, and we're glad to hear that your color turned out exactly as you wanted. We hope to have the pleasure of welcoming you back in the salon in the future.
Thank you again for choosing our salon and for your positive feedback.
Warm regards,
The team at Novo Hair
Absolutely brilliant 🤩 stylist, would never chance 👍 Staff are lovely, with a really friendly atmosphere. Have been coming for years. You can’t been Novo hair.
Hi Bee, thank you so much for your lovely review! We are so glad to hear that you have been a loyal customer at our salon for years. We pride ourselves on creating a warm and welcoming atmosphere for all of our clients. Our team truly appreciates your kind words about our stylists and service. We can't wait to have you back at the salon and give you another amazing hair experience. See you soon! Best regards, the team at Novo Hair
As always, excellent service , superb cut , and super friendly team
Perfect as usual Lillie is fantastic and Scarlett washing my hair is the cherry on top
Dear Collett English,
We are thrilled to hear that you had another great experience at our salon! Thank you for leaving such a kind review and mentioning our talented stylist, Lillie. We know first-hand how amazing she is at what she does.
We're also glad to hear that Skarlett's hair washing added an extra touch of perfection to your visit. We truly appreciate your support and we can't wait to welcome you back to our salon soon.
Best regards,
The team at Novo Hair.
Relazing hair appointment friendly helpfull staff. Elaine is a great colourist & an important part of my time in Novo.
Hi Barbara,
Thank you so much for taking the time to write such a kind review about your experience at our salon. We are thrilled to hear that you had a relaxing and enjoyable hair appointment with us.
We will be sure to pass on your compliments to Elaine, she is truly a talented colourist and we are lucky to have her as part of our team at Novo. We are so glad she made your time with us even more special.
We look forward to seeing you again soon and providing you with another great experience at Novo Hair. Have a wonderful day!
Best,
The team at Novo Hair
Another successful.colorlur and very smooth blow dry no need for.straigtners feels full of body and the colour shines had to walk home so I could show everyone who went passed me lol x Addison done a very confident and fast job of my colour wash and dry
Dear Mrs. Joanne Peacock,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a wonderful experience at our salon and that you were happy with your color and blow dry. Our team always strives to provide excellent and efficient services to our clients, and we are glad that Addison could give you a perfect outcome for your colour.
We hope that you enjoyed showing off your beautiful hair on your walk home and that you received many compliments along the way! We appreciate your support and look forward to seeing you again soon.
Best regards,
The team at Novo Hair
As always Nicola really understands what I want . Very good cut.
Hi Stephanie,
Thank you for taking the time to leave us a review! We're thrilled to hear that Nicola was able to give you a great cut and truly understand your hair goals. We always strive to provide the perfect service to all of our clients.
We appreciate your trust in Nicola and our team at Novo Hair. We look forward to seeing you again soon for your next hair appointment.
Take care,
The Novo Hair team
Highly recommend this salon for all hair services! Had a blow dry with curls Saturday morning and loved the result.
Dear Lauren,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a positive experience at our salon and that you were happy with the results of your blow dry with curls.
We take great pride in providing high-quality hair services to all of our clients and it brings us joy to know that we have made you happy. We truly appreciate your recommendation and hope to see you again soon for your next hair appointment!
Warm regards,
The Team at Novo Hair
Lovely service and amazing cut from Emma as always. She knows my hair so well and I always leave the Salon feeling fabulous. Xx
Dear Lynne,
Thank you for taking the time to leave us a review! We are so happy to hear that you had a lovely experience and that Emma was able to give you an amazing cut. Our team at Novo Hair takes great pride in getting to know our clients and their individual hair needs, so we are delighted that Emma knows your hair so well.
We always strive to provide perfect service and help our clients leave feeling fabulous, so it's wonderful to know that we achieved that with you. Thank you again for your kind words, and we can't wait to see you again soon!
Best regards,
The team at Novo Hair
Took my Mum to Novo for Birthday treat, Mum was so pleased with her hair and how friendly the staff were.
Hi Angela, thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that your Mum had a great birthday treat and that she was pleased with her hair. Our team here at Novo Hair always strive to make our clients feel comfortable and welcomed. We hope to see you both again soon for another pampering session. All the best, The Team at Novo Hair.
I have been using Novo Salon for quite a while. Always made to feel welcome and the staff listen to your hair needs. Professional relaxing experience.
Hi Davina,
Thank you so much for taking the time to leave us a review. We are so happy to hear that you have been a loyal client at our salon! Our team always strives to make our clients feel welcome and provide them with the best hair experience possible. We are glad that we were able to listen to your hair needs and give you a professional and relaxing experience. We look forward to seeing you again soon at Novo Hair.
Best regards,
The Novo Hair team
I had a half head highlights by Addison who is an apprentice and being trained by Lillie. What a lovely experience, I am sooo pleased with my hair, fabulous highlights and then a great cut all created by Addison with Lillie overseeing and guiding if necessary. I would advise anyone to try the apprentice training on a Monday afternoon
Dear Lisa,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a wonderful experience at our salon and that you are pleased with your half head highlights and haircut.
We take great pride in our apprenticeship program and are so happy to hear that Addison and Lillie provided exemplary service. We always strive to give our apprentices the best training possible, so it's great to hear that you were happy with the final result.
We appreciate your recommendation to others to try out our apprentice training on a Monday afternoon. We hope to see you again soon for all your hair needs!
Warmly,
The team at Novo Hair
Brilliant cut and blow dry always happy to see Emma as she is very good at her job
I've had 3 curly cuts and none of them have really captured the style you give them. I absolutely love my curls and cut and so do all my friend and family! Thank you Lillie
Had a great cut and colour today with Kevin. He’s clearly very experienced and good at translating what you think you want into something that actually suits your hair. I’ve learned to trust his judgement — he gets what I’m going for and is honest about what will and won’t work. The salon is friendly, relaxed and professional. It’s not intimidating at all. The coffee is good.
Lillie excellent as usual
My first time to Novo and i was warmly welcomed to the salon. I was also very happy to be a hair model. I had a trainee stylist called Lexie under the watchful eye of Lillie. She was incredibly attentive and cut and styled my hair perfectly. I was very impressed with the end result. I loved the products that she used and my hair felt really soft and shiny. Well done Lexie!!
As ever, I received superb attention from both Emma ( as my colourist) and Elaine, who cuts my hair. The results of my salon visit are always beautiful colour and an excellent cut, both of which have been remarked upon and have led me to recommend Novo to both friends and family. It is always a pleasurable experience to visit and I cannot fault the service I receive. Well done all! X
Always a thorough Express colour treatment given by Joanna just how I like it . Thank you Joanna . Always enjoy the service and the chat.
I had my hair washed, cut and curled today by Addison, I absolutely love it, she was really friendly, talked me through everything and I was really impressed with Lillie who was training her she was really encouraging.
As always Lillie did a lovely job. I had my hair coloured today as well. The appointment started off with a consultation on what we were going to do & what colours I wanted.
The junior who looked afte me was lovely as well. All staff at the salon are very nice.
Lovely experience and a warm welcome. I was happy with the style and it is how I asked, but after washing my hair I realised it had been thinned rather than layered as I’d asked. My hair now feels broken with wispy ends, and it’s never needed thinning with this style before. I just wish this had been explained or checked with me during the appointment. I’ll know for next time to ask to avoid it.
Amazing experience as always. So happy with my fresh hair!
Best cut and blow dry in Essex!!
Kevin styled and Nicola coloured my hair. It was perfect as usual, extremely pleased. I always receive lovely compliments on my hair and would highly recommend this salon.
Very pleased with restyle. Libby was patient and listened to what I wanted and was Very friendly helpful. Extremely pleased with hair just what I wanted.
Em is a brilliant stylist and knows what to do with my hair
Joanna always give a great service and listens to what you want
Libby was lovely today. I wanted my hair cut short ready for treatment I am having and Libby made the experience friendly and relaxing despite me not really wanting to go short. She did a fantastic cut based on a photo I showed her and I have received so many compliments.
Hour of bliss and great results 🙂
Time to sit and relax . Always a lovely atmosphere in Novo. Came out with hair looking fabulous as always. Thanks Emma
Joanna was lovely, friendly and listened to what I asked for. Good experience
At Novo the staff are all lovely and very welcoming. Elaine is a wonderful hairdresser and always so cheerful. I wouldn’t go anywhere else!
Very good! Head massage was relaxing and i’m very pleased with my hair
Kevin always gives great advice and a fabulous hair cut. It is a pleasure to go to the salon.
Always get fabulous service from Lillie - blow dry, cut and blow dry, colour and cut/blow dry...she is an amazing stylist and come away completely happy with my hair.
Lillie was friendly, professional and helpful and made what to me could have been traumatic experience, enjoyable. Thank you for your care
A lovely salon where all the staff make sure that your visit is a happy experience and that you leave with a hair cut you like.
Fantastic service once again, I come out refreshed and invigorated, but best of all happy - Thankyou
Another lovely visit resulting in a haircut I am really pleased with, lovely staff and Lexie washed my hair and gave me a wonderful head massage thank you
Good 👍
Only the second time I have been to Novo & had my haircut by Emma. She remembered how I wanted my hair cut. And this time, as I requested, cut it a lot shorter. I’m very pleased with the result.
Amazing service. Right from the normal lovely greet g at reception from Shibs, to the wash and cut with Emma. Always a pleasure.
From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.
Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.
