From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.
Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.
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Hair
Very pleasant experience, welcoming, stylist friendly and helpful
My first time here and had a lovely experience. Had a hair colour change from blonde balayage to soft copper and Joanna done such an amazing job!
Lillie has been doing my hair for years, and every time I leave so happy with the end result, but also having had a great time catching up with her! I wouldn’t consider going anywhere else ❤️
Great attention to detail as well as a lovely lady
I honestly couldn’t recommend Libby enough! 🤍 She was so lovely, welcoming and made me feel completely comfortable from the moment I arrived. She really listened to what I wanted and took the time to make sure everything was perfect.
Novo is a lovely hairdressers very professionally run, I enjoy my appointments and hair experience, Lillie is my hairdresser she is very professional and is always cheerful, I always look forward to my monthly appointments, lovely hair massage/refreshments, coffee/tea. I Iook forward to the mince pies at Christmas.
Wonderful service
Great colour by Scarlett and haircut by Libby
Both so friendly and professional
I will be returning thanks girls x
Always good to catch up with Lillie and my curls look amazing again.
Grace is also a great shampooist and has an amazing pressure and touch
Had another relaxing experience at Novo .
Lillie is fantastic she’s chatty and she always makes my hair look great which makes me feel great I would recommend her to anyone she is an asset to your salon xx
My hair stylist was Phoebe and was excellent. Really pleased with the hair style she gave me.
Lillie has been cutting my hair every six weeks for some years. I’ve already got the next two appointments booked. Think that speaks for itself.
From the receptionist to my stylist Nicola everyone was kind and made me feel pampered and special . Having not been for a while due to medical issues Nicola listened to exactly what I wanted and explained what she was going to do . Loved my hair when I left Thsnkyou
As always Emma S worked her magic on my hair. Feeling bright and fresh ✨️ Wouldn't go to anyone else for my colour.
Addison & Grace today, Addison has now moved on to more adventurous things so this was her last time colouring my hair and I can really tell how far she has come from the 1st time
Well done Addison and thank you Now Grace is taking over, if her attention to detail when washing and stain removing is anything to go by she too is going to be outstanding.
Elaine always does my hair perfect
As ever you are welcomed as soon as you arrive, offered a drink and can relax straightaway. Then you are seated to meet your stylist. Lillie talks me through what I would like done and offers advice when needed.
As always Joanna gave the best service , walk in feeling rubbish walk out feeling fab
As always Elaine done a great job from start to finish,she always does.She has a very good way about her.
Nicola has been my hairdresser for many years and it always looks fabulous. Her advice on colour is always spot on, she is friendly and professional. I always feel pampered with the head message.
Megan has really transformed the condition of my hair without cutting it short after my hairdresser retired I tried multiple saloons but they did not cut it as I like it but Megan has done a great job in only 2 visits she will now be my hairdresser of choice Lovely girl
Excellent as usual
Excellent very helpful stylist very understanding great cut
Skarlett is friendly and I feel like I know her now. I am happy with my hair cut each time and she is able to advise well.
The salon has a good atmosphere
Excellent sevice Megan was very understanding lovely lady great head massage and wash from a very nice young lady lady
Very happy with my haircut. Joanna listened to what I wanted and also was really helpful with giving me some styling advice.
Thank you for my new hairstyle today Elaine. I am very pleased. See you again soon.
Emma coloured my hair as am trying to change from one colour to another, we have a plan that will take a few months, but will be worth the wait to finally have the look in after.
Megan did the cut and finish, and I left feeling like a million dollars.
The customer service, professionalism and knowledge base is absolutely second to none,
Wonderful experience!
Great - hair is changing so learnt how to deal with it
Had the best salon experience today. Megan was so kind and absolutely understood how I felt about my hair. She worked her magic! Thank you so much
Addison was very professional, polite and friendly. She was able to give advice and did a lovely job. Very pleased with the result of my hair. Thank you
First time having Libby do my hair and i will definitely be going back. Really happy with the colour.
Always love coming in to have my hair done. Lillie is so friendly
I have had the best cut and colour Megan was so lovely explained everything I was having , really friendly will be coming again Thank you so much I’m so happy with my hair
Girls first time in the salon with Libby. They had a great experience 😁
My daughter finds having her hair cut quite challenging, but Novo made the whole experience so much easier! Booking online was easy, offering the use of the quiet area really helped, and big thank you to Joanna her stylist - she was very kind and put my daughter at ease, taking time to explain everything, my daughter was super happy with her hair cut, just as she had wanted :) my daughter came out of Novo and said she enjoyed it and would def go back, which is amazing - Thank you :)
Very professional, friendly I am pleased with my haircut
Excellent, friendly reception
Great hair wash and head massage
Always good to chat with Kevin while he restyles my hair. Kevin is a fountain of knowledge and I am grateful for his friendship and advice on life
Skarlett was absolutely wonderful with my grandchildren today - she did an amazing job on both of them; my granddaughter loved her first proper salon experience, whilst my very nervous grandson really benefited from Skarlett's quiet and caring style and her checking along the way that things were how he wanted. She definitely has two new clients! Fantastic experience.
Excellent experience as always
Nicola listens to her client and discusses the possible styles. She has excellent cutting skills and takes great care to achieve the desired result.
Great service and a really excellent hair cut. Exactly as I asked
I was very happy with my colour from Emma S which has toned down all the blonde which was too blocky, then had a great cut from.Elaine.
Another fabulous experience at Novo with Addison, she is an apprentice and I wanted a colour change from blonde highlights to slightly darker and she did exactly what I wanted.
I would recommend anyone to book in with the apprentices on a Monday afternoon
Lillie always listens and advises. Hair looks & feels great. Nice to get what you ask for.
Highly recommend 5*
Dear Tracey,
Thank you for taking the time to leave such a lovely review! We are so glad to hear that Lillie provided you with a great experience and that you are happy with your hair. Our team always strives to listen to our clients and provide them with the best advice to achieve their desired look. We are delighted that Lillie was able to do just that for you.
We appreciate your recommendation and your 5-star rating. It means a lot to us and we hope to have the chance to continue providing you with great service in the future.
Best regards,
The team at Novo Hair
As great as usual,friendly and great atmosphere
Dear Patricia,
Thank you for taking the time to leave us a review. We are delighted to hear that you had another great experience at our salon. Our team works hard to maintain a friendly and welcoming atmosphere for all our clients.
We appreciate your continuous support and value your feedback. It is always a pleasure to have you at our salon. We look forward to seeing you again soon and providing you with another exceptional hair service.
Warm regards,
The Novo Hair team
Always a pleasant experience and a pretty fine haircut!
Excellent service, cut and finish as always
Hi Yvonne, thank you so much for your wonderful review of your recent visit to our salon! We are delighted to hear that you were pleased with the service you received, and that we were able to provide you with an excellent cut and finish, as always. We truly value your feedback and will make sure to share your kind words with our team. We look forward to seeing you again soon and thank you for choosing our salon. Best, The team at Novo Hair.
Nicola understands my hair and I always leave happy and satisfied. She is always professional and friendly and advises what is suitable and about products to use. I cannot recommend her enough - best hairdresser I have had
Hi Hilde Duckitt,
Thank you for leaving a wonderful review for us! We're so happy to hear that Nicola was able to understand your hair and provide you with excellent service. Our team here at Novo Hair always strives to make sure our clients are happy and satisfied with their experience.
We're glad you appreciate Nicola's professionalism and friendly demeanor, as well as her recommendations for suitable products to use. It means a lot to us that you consider her the best hairdresser you've had. Your recommendation means a lot to us and we can't thank you enough for it.
We look forward to seeing you again soon and making sure you always leave with a smile on your face.
Best regards,
The team at Novo Hair
Lovely to ne welcomed back, and as ever excellent service. Thank you Kevin, and hopefully I won’t leave it so long. until next time.
Hi Jane, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon and that Kevin provided you with excellent service. We will be sure to pass along your kind words to him.
We hope to see you again soon and until then, take care and thank you again for choosing us.
Best,
The team at Novo Hair
A other great wash and style from Emma F and her team. Great environment, friendly and so professional.
From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.
Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.
