HOB Hair Salon Loughton, Essex

263 High Rd, Loughton, Essex, IG10 1AH

About us

Our hairdressing business has been focused on the needs of our clients for over 30 years to create the best possible results for you. Set in contemporary, stylish surroundings, all HOB Salons have a warm and welcoming atmosphere coupled with a commitment to give each client a look they will love, which has seen HOB gain five star status in the Good Salon Guide and win the much coveted British Hairdresser of the Year Award, achieving a reputation as award-winning top hairdressers.

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Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Reviews

4.83
681 verified reviews
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Best hair cut

Mamijeh Nusha
5th Mar 2024
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Just donea cut and blow dry so far within 2 hrs i had 3 commens on the road .... showing off... thank you billy for such great cut

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Response from HOB Salons - Loughton

Hi Mamijeh,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you've received compliments on your new cut and blow dry from Billy. He certainly is a talented stylist and we're happy he was able to give you a great look that made you feel confident enough to show off on the road.

We appreciate your kind words and hope to see you back at our salon soon. Let us know if there's anything else we can do for you in the future.

Best regards,

Team at HOB Salons - Loughton

Lovely cut!

Sue Clark
2nd Mar 2024
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

I’ve been having my hair cut by Shelley for a long time and I’m always pleased with the result. Today she cut my hair exactly how I wanted it and everyone at home said how lovely my hair looked. Shelly is the best hairdresser I’ve had.

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Response from HOB Salons - Loughton

Hi Sue,

Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you are always pleased with the results of your haircuts by Shelley. We're glad that she was able to cut your hair exactly how you wanted it and that you received compliments from everyone at home.

We will make sure to pass on your kind words to Shelley. We are lucky to have her as part of our team.

Thank you for trusting us with your hair and we look forward to seeing you again soon.

Best regards,

The HOB Salons - Loughton team

Haircut review

Matthew Gamble
2nd Mar 2024
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Brother recommended Billy and has seen him many times.

Very happy with the haircut and was happy to book my second. He advised on what I should do after I showed a haircut and results wise is very much what I wanted.

Very happy with the haircut and happy to use Billy as my hairdresser going forward.

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Response from HOB Salons - Loughton

Hi Matthew,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with Billy at our salon. We are glad that he was able to advise you on the best haircut for you and that the results were exactly what you wanted. It's wonderful to hear that you have already booked your next appointment with him. We look forward to seeing you again and thank you for choosing to trust Billy with your hair.

Take care,
The Team at HOB Salons - Loughton

Always five star!

Anonymous
28th Feb 2024
5.0

Amazing as always x

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Response from HOB Salons - Loughton

Dear valued customer,

Thank you so much for your lovely review! We are thrilled to hear that you had an amazing experience with us once again. Your satisfaction is our top priority and we strive to provide excellent services to all our clients.

We greatly appreciate your support and look forward to welcoming you back at our salon soon. If there's anything else we can do to make your next visit even better, please let us know.

Thank you for choosing our salon for your haircare needs. See you soon!

Best regards,
The team at HOB Salons - Loughton

Lovely visit to Hob

Tess Mapley
22nd Feb 2024
Team Member: Kay
5.0
Appointment verified by SaloniQ Software

I always look forward to my visit to Kay at Hob. She's a fantastic hair stylist and I always enjoy her company. I'm delighted as always with my haircut and really enjoyed my visit

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Response from HOB Salons - Loughton

Hi Tess Mapley,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always enjoy your visits with Kay and that she provides you with fantastic haircuts. We agree, Kay is a talented stylist and we are lucky to have her on our team.

We truly appreciate your kind words and we are happy to hear that you enjoyed your most recent visit. It is always a pleasure having you in our salon.

Thank you again for your support and we can't wait to see you at your next appointment!

Best,
The team at HOB Salons - Loughton

Fantastic service!

Linda
21st Feb 2024
Team Member: Kylie
5.0
Appointment verified by SaloniQ Software

Kylie is a real gem! She is an expert at extensions. They look super and so natural and she is the loveliest person too. Thank you.

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Response from HOB Salons - Loughton

Hi Linda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had such a positive experience with Kylie and that you are happy with your extensions. We pride ourselves on creating natural and beautiful looks for our clients, so it's great to hear that Kylie was able to achieve this for you.

We also agree with you that Kylie is not only talented but also a lovely person. We are lucky to have her as part of our team at HOB Salons - Loughton.

Thank you again for your kind words. We look forward to seeing you again soon!

Best regards,

The team at HOB Salons - Loughton

Five stars for my stylist

Camelia Forgaci
19th Feb 2024
4.0
Appointment verified by SaloniQ Software

My stylist name is Holly, and I am very happy with her, She is friendly, polite, you can see she loves what she is doing.

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Response from HOB Salons - Loughton

Dear Camelia,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience with Holly at our salon. We truly appreciate your kind words about her friendliness and passion for her work.

We always strive to provide the best possible service to our clients, and we are delighted to know that Holly was able to make your visit enjoyable.

We look forward to seeing you again soon for your next appointment.

Best, The Team at HOB Salons - Loughton

First visit

Elizabeth
17th Feb 2024
Team Member: Shelley
5.0

First visit. What a knowledgeable and skilled stylist. Thank you so much for a really pleasant experience. Really happy with the result. See you in 7 weeks!

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Response from HOB Salons - Loughton

Hi Elizabeth,

Thank you for the lovely review. We're delighted to hear that you had a great experience during your first visit to our salon. Our team takes pride in their knowledge and skills, so it's wonderful to know that you were happy with the result.

We look forward to seeing you again in 7 weeks and creating another pleasant experience for you. Thank you for choosing us as your salon.

Best regards,
The team at HOB Salons - Loughton

New cut and colour

Pam Scammell
17th Feb 2024
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Excellent colour and cut.

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Response from HOB Salons - Loughton

Dear Pam,

Thank you so much for leaving such kind words about your recent experience at our salon. We are thrilled to hear that you were pleased with your colour and cut! Our team works hard to ensure that our clients leave feeling happy and confident with their new look.

We hope to see you again soon and continue to provide you with top-notch services. Thank you for choosing us and for taking the time to share your feedback.

Best wishes from the team at HOB Salons - Loughton.

Excellence….again!

Anonymous
15th Feb 2024
Team Member: Shelley
5.0

What is there to say that I haven’t said a dozen times before….. Shelley excels at always getting it just right. Love her!!

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Response from HOB Salons - Loughton

Dear valued customer,
Thank you for taking the time to share your positive experience with our stylist, Shelley, at HOB Salons - Loughton. We are delighted to hear that she excels at always getting it just right and that you love her work!
Our team at HOB Salons - Loughton is dedicated to providing exceptional service, and your kind words mean a lot to us. We will make sure to pass on your compliments to Shelley.
Thank you for your continued support, and we look forward to welcoming you back in the salon soon.
All the best,
The team at HOB Salons - Loughton

Fabulous service

Sue Sawyer
15th Feb 2024
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

My colour is amazing. Charlie took the time to discuss needs and offered lots of great suggestions and advice. Great service by reception and juniors as weak, truly pampered.

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Response from HOB Salons - Loughton

Hi Sue, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us and that you love your new color. Charlie is a true expert and we're happy to hear that he took the time to discuss your needs and offer helpful advice. We're also glad that our reception and junior team made you feel truly pampered. We hope to see you again soon. Take care!
Best,
The team at HOB Salons - Loughton

The infamous Billy

Clarice Greenhalgh
11th Feb 2024
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Lovely cut, as consistent as the last. Lovely man too :) My mum has got me hooked which is a big thing because I’d probably only get my haircut once every two years previously. My son is visiting this week for his makeover too.

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Response from HOB Salons - Loughton

Dear Clarice,

Thank you for taking the time to leave such a kind review. We are thrilled to hear that you had a lovely cut and that our team member made your salon experience even more enjoyable. We believe consistency is key and we strive to provide all our clients with a consistently great service.

We are delighted that your mother has introduced you to our salon and we hope to have you as a regular client. We can't wait to have your son visit us for his makeover as well.

Thank you once again for your lovely words. We truly appreciate your support and hope to see you and your son soon.

Best Regards,
The HOB Salons - Loughton Team

Great colourist

Lynn Jago
10th Feb 2024
Team Member: Kylie
5.0
Appointment verified by SaloniQ Software

Kylie is an excellent colourist and full of great advice for my hair.

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Response from HOB Salons - Loughton

Hi Lynn,

Thank you for taking the time to leave a review! We are delighted to hear that you had a positive experience with our colourist, Kylie.

We strive to provide our clients with the best advice and services, so it is wonderful to know that Kylie was able to offer great advice for your hair. We will make sure to pass along your kind words to her.

We appreciate your support and hope to see you again soon at HOB Salons - Loughton!

Best,
The HOB Salons - Loughton team

Amazing service

Ellis Burbess
3rd Feb 2024
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade used her expertise to advise on what treatment I needed in order to achieve the colour I wanted. She didn’t stop adding to it and she was 100% happy with the outcome and wow! I was so pleased with it! Thank you so much

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Response from HOB Salons - Loughton

Dear Ellis,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon and that Jade was able to provide you with expert advice on achieving your desired color. We are always happy to go above and beyond to ensure our clients are 100% satisfied with their results. We are delighted that you were pleased with the outcome and we will make sure to pass on your kind words to Jade. Thank you again for choosing our salon and we can't wait to see you again soon!

Best wishes,

The team at HOB Salons - Loughton

Amazing cut

Samantha Ross
27th Jan 2024
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Billy’s cut and blow dries are amazing. I walk out of the salon feeling 100 times better.

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Response from HOB Salons - Loughton

Hi Samantha,

Thank you for your kind words about Billy's cut and blow dries! We're so happy to hear that you leave our salon feeling amazing. We'll be sure to pass on your compliments to Billy and our team.

We appreciate your support and hope to see you again soon.

Best,
The HOB Salons - Loughton team

Haircut

Rod Franklin
27th Jan 2024
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Excellent service

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Response from HOB Salons - Loughton

Hi Rod, thank you for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon. Our team strives to provide the best service possible, so we are delighted to know that we have met your expectations. We hope to see you again soon for your next visit. Take care and have a great day! From the team at HOB Salons - Loughton.

25th January

Carolyn
25th Jan 2024
Team Member: Billy
5.0

Superb service from Billy today

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Response from HOB Salons - Loughton

Hi Carolyn,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a superb experience at HOB Salons - Loughton with Billy today. We strive to provide exceptional service to all of our clients and we are thrilled that we were able to meet your expectations.

We hope to have the opportunity to pamper you again soon. Thank you for choosing HOB Salons - Loughton.

Best regards,

The HOB Salons - Loughton team

Cut & Blowdry

Nadine Jarvis
23rd Jan 2024
Team Member: Nicole
4.5
Appointment verified by SaloniQ Software

Great Cut, very happy 👍🏻

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Response from HOB Salons - Loughton

Hi Nadine, thank you so much for leaving us a review! We're thrilled to hear that you had a great cut and are happy with the result. Your satisfaction is our top priority and we're glad we were able to deliver.👍🏻 We hope to see you again soon for another fantastic experience. Thank you for choosing us for your hair needs! Best, the Team at HOB Salons - Loughton.

Wedding Trial Hair

Sue
23rd Jan 2024
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole was attentive listened to the brides needs and created some options. She was really patient and the bride loved her trial, looking forward to the next appointment to see the creation !

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Response from HOB Salons - Loughton

Hi Sue,

We're so glad to hear that Nicole provided you with a wonderful experience at our salon! Our team takes great pride in listening to our clients' needs and creating customizable options for them. We are also happy to know that the bride loved her trial and is excited for her next appointment to see the final look. Our goal is always to make our clients happy and we are glad we could do that for you. Thank you for taking the time to leave us a review. We can't wait to see you again!

Best,
The Team at HOB Salons - Loughton

Root Tint & Blowdry

Jaymini Patel
20th Jan 2024
Team Member: Kylie
5.0
Appointment verified by SaloniQ Software

Always such a lovely experience…Kylie always makes my hair feel and look great..we have a great catch up and a laugh

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Response from HOB Salons - Loughton

Hi Jaymini Patel,

We are thrilled to hear that you had a lovely experience at our salon with our stylist Kylie. We strive to provide excellent hair services with a touch of friendly conversation and laughter. It's wonderful to know that you had a great catch up with Kylie and loved the way your hair looked and felt afterwards.

Thank you for taking the time to leave us such a kind review. We appreciate your support and look forward to seeing you again for your next hair appointment.

Best regards,
The team at HOB Salons - Loughton

Wet haircut

Sharon Wood
17th Jan 2024
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole cut my wavy hair exactly as I wanted. She listened, advised me and understood how to dry my hair. I’m really pleased with the result. Simple and chic. Thanks Nicole.

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Response from HOB Salons - Loughton

Hi Sharon!

Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Nicole was able to give you the perfect cut for your wavy hair. Our team always strives to listen to our clients' needs and provide the best advice for their hair. It's great to know that Nicole did just that and gave you a chic and stylish look that you love.

We truly appreciate your support and hope to see you again soon at HOB Salons - Loughton.

Best regards,
The team at HOB Salons - Loughton

Pin curl

Denise Butler
12th Jan 2024
Team Member: Kylie
4.5
Appointment verified by SaloniQ Software

Great pin curl from Kylie today. Thank you Kylie

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Response from HOB Salons - Loughton

Hi Denise,

Thank you so much for your lovely review! We're so glad to hear that you had a great experience with Kylie and loved your pin curl. We'll be sure to pass on your kind words to her.

We pride ourselves on providing the best services possible, and we're happy that Kylie was able to deliver that for you. We hope to see you again soon for another fabulous styling session.

Take care,

The team at HOB Salons - Loughton

Fantasic haircut as usual!

Miss Debbie Mitchell
11th Jan 2024
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Went in looking like witchy-poo, came out looking like J-Lo! Billy is incredible. Fabulous hair wash, and head massage too. What's not to love..?!

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Response from HOB Salons - Loughton

Dear Miss Debbie Mitchell,

We are thrilled to read your kind words about Billy at HOB Salons - Loughton! We are delighted to hear that you left our salon feeling like J-Lo, that is truly the best compliment we could receive. Our team takes great pride in providing exceptional services, from fabulous hair washes to relaxing head massages.

We are grateful for your support and we cannot wait to welcome you back for your next transformation. Thank you for choosing HOB Salons - Loughton and we look forward to seeing you soon!

Best regards,
The Team at HOB Salons - Loughton

Charlie & shelly hob

Jane Anderson
10th Jan 2024
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Always love coming in to havel my hair done by Charlie & shelley leave feeling great

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Response from HOB Salons - Loughton

Hi Jane,

Thank you so much for your kind words about your recent visit with Charlie and Shelley. We're thrilled to hear that you always leave our salon feeling great after your hair appointments!

We are so lucky to have such talented stylists at HOB Salons - Loughton, and it means a lot to us that you continue to choose us for your hair care. We always strive to provide the best possible experience for our clients.

Thank you for taking the time to share your positive feedback, we truly appreciate it. We look forward to welcoming you back to our salon in the future.

Best regards,
The team at HOB Salons - Loughton

Excellent

Berenice Turano
10th Jan 2024
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Charlie always does my hair she does it every time exactly as I want it
Will always go to her

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Response from HOB Salons - Loughton

Hi Berenice,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Charlie always does your hair exactly as you want it. We strive to provide the best service for our clients and it sounds like Charlie has exceeded your expectations.

We are glad to have you as a loyal customer and can't wait to see you again. Thank you for choosing us.

With kind regards,

The HOB Salons - Loughton team

Kylie is amazing

LM
6th Jan 2024
Team Member: Kylie
5.0
Appointment verified by SaloniQ Software

Kylie is a lovely person, a great hairdresser and an amazing extension specialist

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Response from HOB Salons - Loughton

Hi LM,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our talented stylist, Kylie! We are so lucky to have her on our team.

We are glad that you are happy with your hair and extensions. Our goal is to always provide exceptional service and results for our clients.

We appreciate your kind words and hope to see you again soon at HOB Salons - Loughton.

Best regards,
The team at HOB Salons - Loughton

Styling

Anne Browning
6th Jan 2024
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Excellent service. Very helpful when it came to styling and advice.

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Response from HOB Salons - Loughton

Hi Anne, thank you so much for your kind words about our salon. We are thrilled to hear that you received excellent service and that our team was helpful with styling and advice. We always strive to give the best experience to our clients. We hope to see you again soon for another amazing salon experience.
Best regards,
The HOB Salons - Loughton team

A fab experience

Karen,Louise Davies
30th Dec 2023
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Excellent hair cut!!

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Response from HOB Salons - Loughton

Hi Karen,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had an excellent hair cut at our salon. Our team takes great pride in providing top quality services to our clients, so your words mean a lot to us.

We always strive to make our clients feel comfortable and satisfied with their haircuts, and it's wonderful to know that we have achieved that for you. We look forward to seeing you again and providing you with another great experience.

Best,
The team at HOB Salons - Loughton

Mrs

Anonymous
29th Dec 2023
5.0

Excellent stylist

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Response from HOB Salons - Loughton

Dear reviewer,

We are glad that you appreciated the work of our stylist and we hope to see you back in our salon again soon. Our team is dedicated to making each visit a pleasant and memorable one.

Thank you once again for your kind words and we can't wait to have you back at our salon.

Best regards,
The team at HOB Salons - Loughton

Beautiful salon full of beautiful people

Bridget Whelan
22nd Dec 2023
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

The friendliest and most talented stylists - absolute dream salon find. Charlotte is an excellent stylist 💫

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Response from HOB Salons - Loughton

Hi Bridget,

Thank you so much for your kind words about our salon and our talented stylists! We are so happy to hear that you had a great experience and that Charlotte did such an excellent job.

It's always our goal to provide both a friendly and talented service to our clients, so we're thrilled that we were able to achieve that for you. We hope to see you again soon for your next hair appointment!

All the best from the team at HOB Salons - Loughton.

Amazing

Jessica Bacaj
22nd Dec 2023
Team Member: Georgie
5.0
Appointment verified by SaloniQ Software

Georgie is so professional & you can tell she is passionate about her job which makes it so much better. She was truthful about the results and over delivered. I’m sure I’ve found my new long term hairdresser now.

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Response from HOB Salons - Loughton

Dear Jessica,

Thank you so much for taking the time to leave us such a lovely review. It's always a pleasure to hear our clients are happy with their experience at our salon.

We're thrilled to hear you had a positive experience with Georgie and that she was able to meet your expectations. It means a lot to know that her professionalism and passion for hairdressing stood out to you.

We are so grateful for your kind words and are honored to have you as a part of our salon community. We look forward to seeing you again for your next appointment.

Take care and stay well.

Warmly,

The team at HOB Salons - Loughton

Cut and root tint

Stacey Goodman
22nd Dec 2023
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Always happy with service

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Response from HOB Salons - Loughton

Hey Stacey, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are always happy with the service at our salon. Your kind words mean a lot to our team and we truly appreciate your support. We are always here to make sure you leave with a smile on your face. See you soon for your next appointment!
Best, The HOB Salons - Loughton team

Top class as usual

Anonymous
16th Dec 2023
5.0

Excellent service as always

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Response from HOB Salons - Loughton

Hi there,

Thank you for leaving such a kind review! We are thrilled to hear that you had an excellent experience at our salon. Our team takes great pride in providing top-notch service to all our clients.

We are glad to have met your expectations and look forward to seeing you again soon. Your support means the world to us.

Thank you again for your lovely review and for choosing HOB Salons - Loughton. Have a wonderful day!

Best regards,
The team at HOB Salons - Loughton

Excellent service

Carrie
13th Dec 2023
Team Member: Charlie
5.0

Charlie and Shelley are excellent at what they do , they have the expertise to know what will suit you and make you look your best even when tired and frazzled ! Lovely, welcoming salon generally

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Response from HOB Salons - Loughton

Hi Carrie, thank you so much for leaving us such a lovely review. We are so glad to hear that Charlie and Shelley took such good care of you and helped you look your best, even when you were feeling tired and frazzled. We pride ourselves on providing expert services and making our clients feel welcomed and comfortable. Thank you for choosing our salon and we hope to see you again soon! Best wishes, the team at HOB Salons - Loughton.

Excellent service

Carrie
13th Dec 2023
Team Member: Charlie
5.0

Charlie and Shelley are excellent at what they do , they have the expertise to know what will suit you and make you look your best even when tired and frazzled ! Lovely, welcoming salon generally

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Response from HOB Salons - Loughton

Hi Carrie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Charlie and Shelley provided you with an excellent experience at our salon. They truly are experts at what they do and we are lucky to have them on our team.

Our goal at HOB Salons - Loughton is always to make our clients feel and look their best, even on busy and tiring days. We pride ourselves on creating a warm and welcoming environment for everyone who walks through our doors.

We appreciate your kind words and look forward to seeing you again soon.

Best,
The Team at HOB Salons - Loughton

Great experience

Mary B
13th Dec 2023
Team Member: Kylie
4.5
Appointment verified by SaloniQ Software

First time to salon, Kylie was very friendly and informative. Will definitely return 🙂

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Response from HOB Salons - Loughton

Hi Mary B,

Thank you for taking the time to share your experience at our salon. We're so happy to hear that you enjoyed your first visit with us and that Kylie provided you with great service. We strive to create a welcoming and informative environment for all of our clients.

We look forward to seeing you again and providing you with another positive experience. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing HOB Salons - Loughton, we truly appreciate your support.

Best,
The team at HOB Salons - Loughton

Colour

Mrs Shirley Garner
9th Dec 2023
Team Member: Charlie
4.5
Appointment verified by SaloniQ Software

Charlie is always friendly & helpful, she is able to advise on colours, would definitely recommend

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Response from HOB Salons - Loughton

Dear Mrs Shirley,

Thank you for your lovely review! We are so glad to hear that you had a great experience with Charlie at our salon. Our team always strives to be friendly and helpful, and we are happy that you felt that way.

We're also glad that Charlie was able to recommend the perfect colours for you. We take great pride in our staff's expertise and we're glad it was helpful to you. Your recommendation means a lot to us and we truly appreciate it.

We hope to see you back in our salon soon for another great experience.

Warm regards,

The HOB Salons - Loughton team

Christmas Hair Cut

Rochelle Humphreys
7th Dec 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

As usual I am thrilled with my cut by Billy. Never feels rushed and trust his judgement 100%. Lovely head massage just adds to the experience.’

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Response from HOB Salons - Loughton

Dear Rochelle,

Thank you for taking the time to leave such a lovely review. We are so pleased to hear that Billy provided you with another fantastic cut and that you always feel confident and comfortable with his judgement. We are also glad to know that you enjoyed the head massage, as we believe it adds to the overall experience at our salon.

Thank you for your continued loyalty and we can't wait to welcome you back for your next visit.

Best wishes,
The Team at HOB Salons - Loughton

Upsetting

Michelle McCreesh
6th Dec 2023
2.0

Stylist did a very good job of styling my hair, However she upset me by asking if I had grandchildren at the end of the appointment. I felt it was inappropriate and showed that she had not been listening to me as I had been talking about my children who are aged 8 and 10. It was Insulting me by implying I am older than I am as well as showing that she had not listened to a word I had said throughout. I am writing this as I feel she should learn from this and not upset any other people in this way,

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Response from HOB Salons - Loughton

Dear Michelle,

Thank you for taking the time to share your experience with us. We truly appreciate all feedback, both positive and constructive.

We are glad to hear that you were pleased with your hair styling. However, we apologize that our stylist's comment about grandchildren made you feel upset. It was never our intention to offend you, and we assure you that the comment was made with no ill intent.

We take customer satisfaction very seriously, and we will be sure to address this issue with our team. Thank you for bringing it to our attention and helping us improve.

We hope to continue serving you and making your salon experience a positive one.

Best regards,
The team at HOB Salons - Loughton

Review

Kim betts
29th Nov 2023
Team Member: Shelley
5.0

Very good

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Response from HOB Salons - Loughton

Hi Kim, thank you so much for taking the time to leave us a review. We are delighted to hear that you had a very good experience at our salon. Our team works hard to provide excellent services and it's always great to receive positive feedback. We hope to see you again soon for another enjoyable visit. Take care! Best regards, The team at HOB Salons - Loughton

Cut and Blow Dry

Valerie Tiffin
24th Nov 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from HOB Salons - Loughton

Hi Valerie, thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had an excellent experience at our salon once again. Your satisfaction is our top priority and we are grateful for your continued support. We can't wait to see you again for your next visit. Have a great day!
Warm regards, the team at HOB Salons - Loughton.

hair cut

Anonymous
18th Nov 2023
Team Member: Shelley
5.0

Excellent service as always

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Response from HOB Salons - Loughton

We are so happy to hear that!

We look forward to having you in salon again soon!

Fab colour

Debbie Green
16th Nov 2023
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Fab cloud with Charlie, always asks how my colour has been !

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Response from HOB Salons - Loughton

Thank you Debbie for your lovely review. We love having you in salon.

Occasional client

Tracey Gee-Firsht
13th Nov 2023
Team Member: Nicole
4.0
Appointment verified by SaloniQ Software

Not happy that my hair was washed in cold water

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Response from HOB Salons - Loughton

We are sorry to hear you had an unpleasant experience at our backwash, we encourage clients to make our apprentices aware if unhappy with the temperature of the water.

We hope to make your next visit a pleasant one!

Cut

Justin
11th Nov 2023
Team Member: Billy
5.0

Great as always

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Response from HOB Salons - Loughton

Thank you Justin!

9th September

Carolyn Martin
9th Nov 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

If you book with Billy you can guarantee a fabulous experience

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Response from HOB Salons - Loughton

Such a lovely review thank you Carolyn.

Excellent service

Sara Altaf
4th Nov 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Amazing! Always a brilliant job

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Response from HOB Salons - Loughton

We are so pleased you loved your experience.

Blow dry

Danielle Devan
1st Nov 2023
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole is such a lovely hairdresser fast and so friendly

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Response from HOB Salons - Loughton

Thank you for your lovely review Danielle! We love having you in salon!

Colour and cut

Rose Verrell
27th Oct 2023
Team Member: jessica
5.0
Appointment verified by SaloniQ Software

Brillisnt

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Response from HOB Salons - Loughton

Thank you Rose!

Another triumph!

Ann Hurfurt
26th Oct 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

I am always so pleased with the way Billy presents my hair to its best despite the psoriasis. He understands my concerns about it showing. At the gym this morning someone commented on the perfect shaping at the back. Thanks again Billy! X

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Response from HOB Salons - Loughton

Hi Ann,

Thank you for taking the time to share your review. We are overjoyed to hear that you are so pleased with the end result of your latest visit! We are especially pleased that you were able to feel confident enough to receive a compliment at the gym.

We know how difficult psoriasis can be when it comes to hair styling, so we are more than happy to have been able to do our part in making you feel your best.

Thank you again for the kind words, and we hope to see you again soon at HOB Salons.

Kind Regards,
The Team At HOB Salons.