Our hairdressing business has been focused on the needs of our clients for over 30 years to create the best possible results for you. Set in contemporary, stylish surroundings, all HOB Salons have a warm and welcoming atmosphere coupled with a commitment to give each client a look they will love, which has seen HOB gain five star status in the Good Salon Guide and win the much coveted British Hairdresser of the Year Award, achieving a reputation as award-winning top hairdressers.
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My stylist was Holly.I am very pleased with her service.
Thank you for your lovely review Camelia, we hope to see you again soon!
Brilliant cut for 16 year old with curly hair that needed TLC. The trainee staff did a brilliant wash the service was lovely
Hi Leanne,
Thank you for taking the time to leave us a review, we’re so pleased that you received such a great cut and wash from our trainee staff. We know that finding the right hairdresser for curly hair can be tricky, and we’re glad our team could do you justice.
We strive to provide a friendly and relaxing environment for all our clients, particularly for those aged 16 and under. Our hope is that everyone leaves HOB Salons feeling pampered and proud of their new look.
Again, thank you for your kind words. We hope to see you again soon!
Warm regards,
The team at HOB Salons
Holly is the best in the salon at blow drying. Lovely girls except one who is the most miserable rude person. Not good for Hobbs reputation
Hi Tracie,
Thank you for leaving your feedback about our salon. We are so pleased you enjoyed your treatment from Holly, and we strive to provide the best service for all of our customers.
We are sorry to hear that you experienced rudeness from one of our team members, and this is certainly not the standard of service we aim to provide. We take customer service and satisfaction seriously and will be sure to investigate this further.
We hope you have a pleasant day and look forward to serving you again in future.
Kind regards,
The Team at HOB Salons
Nicole is an amazing stylist, such a sweet soul, very friendly and warm. Absolutely reccommend her. Thankyou Nicolw for making my hair look fab on my birthday. Xx
Thank you so much for the kind words about Nicole! It's wonderful that we could help get you look fabulous for your special day. We feel really lucky to have such a talented and friendly stylist on our team and we are delighted you had a great experience. We do appreciate the time you took to leave a great review - thank you! From all the team at HOB Salons.
Charlie and Shelley … fantastic duo!! My hair had never looked better… so easy to manage!
Hi Jackie,
Thank you so much for your kind words about Charlie and Shelley! We are so pleased to hear that you were thrilled with your hair. We are constantly striving to ensure that all of our clients receive the best possible service and results. We are so glad that we could achieve this for you.
We hope to see you again soon at HOB Salons - Loughton.
Best wishes,
The team at HOB Salons - Loughton.
Sensational hair styalist
Thank you for a great review Harvey!
Always a great end result. Thank you again
Thank you Karen, we love having you!
Great service by Billy
Would deffo come back again soon!
Great haircut and blow dry … thank you Nicole
Thank you so much for my lovely hair colour .. so so happy with it!!
Kylie cut my hair today and did a amazing job many thanks
Kylie was lovely. Really pleased with my blow dry; got lots of compliments
Amazing blow dry ! One of the best x wouldn’t go anywhere else x
Had a beautiful blow dry today from Nicole . She really takes care to get it “right “.
Charlotte on the desk is very helpful and has a lot a product knowledge about the new ranges and is very pleasant when you walk in and leave the salon
Hi Merryl,
Thank you for taking the time to write about your positive experience at our salon. We are thrilled you had a great blow dry with Nicole and found Charlotte to be helpful and knowledgeable. It always makes us smile to hear that our clients have been welcomed with positivity throughout their visit.
We appreciate your kind words and are so pleased you left the salon feeling pampered and satisfied.
We look forward to welcoming you back soon!
From the team at HOB Salons.
Shelley is always kind and thoughtful, her customer service is top class. She always offers great solutions for styling and products and I love my hairstyle !
Hi Sue,
Thank you so much for your kind comments about Shelley. We are delighted to hear that you are so happy with your new hairstyle and the product recommendations.
We pride ourselves on providing excellent customer service and we are very pleased to hear that you have had such a positive experience with us.
The team at HOB Salons would love to welcome you back in the future.
Happy styling!
Best regards,
The team at HOB Salons
On arrival I told the stylist I wanted a blow dry with waves. This was an experienced stylist so I felt in safe hands. My hair was washed very well with a nice massage too. I was told there was a new range of products out and would I like to try them. I said yes, sure.
My hair was blow dried with 3/4 various products used. This took a little longer than normal but I didn’t mind. After the waves was added i felt happy with my hair although it wasn’t how my hair normally looked after waves are added. I left happy. Unfortunately after a couple hours my hair completely dropped leaving one side almost straight and the other flat. My hair also felt full of product. I was very, disappointed. As I was hoping not only would my hair look great for that evening, but all the next day too.
Never experienced that before so I can only assume it was the products perhaps. Wouldn’t have another blow dry at hobs again.
Hi Emma,
Thank you for your review and we're sorry to hear of your disappointment. We understand how important it is for you to find the perfect style and products that best suit your hair and we try our best to achieve this. We would love to get the opportunity to understand further and improve your experience at HOB Salons. Could you please email us at [email protected] or call on 020 8089 0700.
We hope that despite this experience you still feel welcomed at our salon.
Warm regards,
Team at HOB Salons
Love the customer service
Colourist was fine but disappointed I wasn’t told Adam had left when you rang to confirm the appointment a few days ago. Awkward
Hi Siobhan,
Thank you for taking the time to leave us a review. We are sorry to hear that you were not informed of Adam's departure when we called to confirm. It is important to us that our clients have all the necessary information when booking an appointment.
We value each of our customers and we understand how difficult it can be when a regular stylist is not available. We will take this opportunity to remind our team of the importance of communicating this kind of change to our clients.
Once again, thank you for letting us know your experience and we hope to see you soon at HOB Salons Loughton.
Kind regards,
Team HOB Salons Loughton
Maia was very attentive and quick. Poppy washed my hair beautifully. I left feeling lovely. Thanks to both of them!
I just wish tipping could be done on the card. I brought cash specifically, but then getting change is hard when there is no cash in the till.
Hi Janet,
Thank you so much for your kind review. We’re glad you left feeling lovely after your visit to HOB Salons! We really appreciate the feedback on tipping, and we'll take it into consideration moving forward.
We understand that cashless tipping can be easier and more secure, and we hope that you’d consider tipping on card in the future.
Thanks again for your review and your recommendation of our team.
Best regards,
The Team at HOB Salons
As a first time client, I was really impressed with Natasha. We had an initial discussion about my hair, which was really comprehensive, then moved onto the best options in terms of style and manageability. I found her very professional, informative and focused, providing explanation of what was happening during the entire process, which really puts you at ease. Overall a great service and will be a returning client.
Love Adam he does my hair so bloody nice ! I love u ? love this salon best atmosphere everyone is great exceptional at what they do..
See you soon
Thank you ?
Kylie was very seeet and lovely
All staff welcoming Great haircut as always with Kay
Guaranteed every time, a fantastic cut from Billy.
Excellent cut and dry and great advice about how to look after my very dry hair.
I love my new Hair cut for Holiday
Shelley done an amazing Job. I am very happy.
Hi Georgina,
Thank you so much for your kind words about our stylist Shelley! We are so happy to hear that you love your new hair cut and that you are so pleased with the job Shelley did. We know that It can be nerve-wracking to get a new style, so it means a lot to us that you had such a positive experience!
We take great pride in the quality of service we provide and we always aim to make sure that every customer leaves looking and feeling their best.
Thank you so much for choosing HOB Salons.
Best Wishes,
The team at HOB Salons
Lovely colour, as always!
It’s always a pleasure to come into Hobs salon with Nicole, she’s always welcoming and listens to me, I always come out of the salon with happy healthy hair?
Hi Suzanne,
We're so glad to hear you have such a pleasant experience coming to HOB Salons. We appreciate you taking your time to share your positive review and are delighted to hear that Nicole has been listening to you and giving such lovely results each time you visit.
At HOB Salons, we always strive to give the best experience for our guests and we'll make sure to pass your kind words onto Nicole.
Again, thank you for your review and we look forward to you returning soon.
Kind regards,
The team at HOB Salons
It was such a lovely experience once again, billy the manager fitted me in at last minute for a root update before going on holiday , which I was grateful for and Shelly as always did amazing blowdry , I love going to hobs saloon in Loughton , great atmosphere, great people, stylist hair , runway hair amazing , thanks everyone xx kat c xx
Hi Katerina,
We are so glad that you had another lovely experience at HOB Salons - Loughton! It makes us so happy to hear that Billy and Shelly could get you ready for your holiday at the last minute and you feel so good about the results. We appreciate you mentioning the great atmosphere at our salon and of course the amazing hair styles.
Thank you for trusting us with your hair and for taking the time to share your positive review.
Warm Regards,
The Team at HOB Salons - Loughton
Excellent service!
Good cut
Excellent cut as always, I'm never disappointed. Kay knows my hair so well. Thanks Kay x
Hi Elaine,
Thanks for your kind feedback and we are thrilled to hear that you are never disappointed after visiting our salon! It's always our aim to make sure that our customers' needs are met, and it's clear to us that Kay has created a strong bond with you over time. We'll be sure to pass on your appreciation to Kay - she'll be very pleased.
We strive to consistently offer the highest quality services and it's fantastic to know that you had such a successful experience with us.
Thanks again for taking the time to leave a review!
Kind regards,
The team at HOB Salons
Such a lovely atmosphere in the salon.
Billy always listens and gives the perfect haircut.
Also had a wonderful head massage from Madison.
Kay has done my hair on and off for years ( I’ve moved house) and she always does a fantastic job. She’s really kind and friendly and my hair holds perfectly for any events I’ve gone to , highly recommend
Recommend
Absolutely delighted with my cut.
Holly did a fabulous job of my hair. I wasn't quite sure exactly what I wanted, but we worked it out and she cut it beautifully. My first time at HOB.. definitely not my last!
I’m quite old and my hair is not easy. But Billy managed, as usual, to sort it out and did exactly what I wanted, but better..
Great job!
Georgie is lovely and done a really good style with my hair for my friend’s anniversary party tonight
Maia was friendly and very professional and I have booked my next appointment with her.
Brilliant thanks Billy I received lots of compliments on the perfect ✂️ style ?
I was extremely happy and pleased with my hair colour done by Adam. Very professional , knowledgeable highly recommended!Great service too !Lovely hair cut and nice blow dry with a useful tips about my hair care were given too ! Many thanks!
1st class all the way.
Kay is amazing. She is the best. I always leave with great hair…
Billy has cut my hair for over 10 years. I’ve been to other hairdressers but always have gone back to him. He I can always work his magic on my hair. He cuts my hair so beautifully every time without fail!!
Holly did my colour and Shelley cut n blow dried my hair ,so happy with it,looks great x
Natasha always does an excellent job of my highlights. So pleased with my colour and blow dry. Thank you!
Nicole was very professional with a friendly and helpful service. She explained the timetable and steps of the treatment before she started.
So impressed, he literally read my mind and my hair turned out exactly how I wanted it. So pleased.
Our hairdressing business has been focused on the needs of our clients for over 30 years to create the best possible results for you. Set in contemporary, stylish surroundings, all HOB Salons have a warm and welcoming atmosphere coupled with a commitment to give each client a look they will love, which has seen HOB gain five star status in the Good Salon Guide and win the much coveted British Hairdresser of the Year Award, achieving a reputation as award-winning top hairdressers.
