TONI&GUY Southend

23 The Royals, High St, Southend-on-Sea, Essex, SS1 1DQ

About us

TONI&GUY Southend-On-Sea located in Southend's vibrant High Street.  The salon was taken under new managment in October 2008,with a stong team of friendly experienced staff the salon is continuing to grow.
Open seven days a week & Bank Hoildays, we aim to meet all your needs offering a wide variety of services including Great Lengths luxury Hair Extentions, Threading, Chemical Relaxing, Brazilian blowdry, Weddings packages & all colouring & cutting services, the salon also offers a wide range of retail & electrical products and in salon treatments.

TONI&GUY Southend are so proud to have been crowned the Perfect Salon for 2015/16!

TONI&GUY Southend-On-Sea is awarded Perfect Salon Status 2014/15

TONI&GUY Southend-On-Sea is awarded Perfect Salon Status 2013

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:30
Friday 09:00 - 19:00
Saturday 08:30 - 17:30
Sunday 09:00 - 18:00

Reviews

4.90
1,514 verified reviews
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Value
Result
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Cut/blowDry

Jill Smith
23rd Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Very good as always

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Response from TONI&GUY Southend

Thanks Jill x

5 Star Experience

Emily Grey
22nd Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Tom never fails to surprise me! Today I received yet another flawless service, the team is so attentive, kind and welcoming.
My hair looks and feels amazing.

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Response from TONI&GUY Southend

Thanks so much Emily im hlad your hair looks amazing x

5 Star Experience

Emily Grey
22nd Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Tom never fails to surprise me! Today I received yet another flawless service, the team is so attentive, kind and welcoming.
My hair looks and feels amazing.

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Response from TONI&GUY Southend

Thanks so much Emily im glad your hair looks amazing x

5 Star Experience

Emily Grey
22nd Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Tom never fails to surprise me! Today I received yet another flawless service, the team is so attentive, kind and welcoming.
My hair looks and feels amazing.

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Response from TONI&GUY Southend

Thanks so much Emily im glad your hair looks amazing x

Great colour

Nicola
21st Aug 2018
Team Member: Alan
5.0
Appointment verified by SALONGENIUS Software

Alan did a great job with my colour and was a really friendly guy. Would be very happy to trust him with my hair again!

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Response from TONI&GUY Southend

Thank you Nicola we are pleased your a happy bunny x

Great treat

Tracy Marvesley
21st Aug 2018
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

Very professional. Great cut. Great finish, exactly what I asked for and needed.

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Response from TONI&GUY Southend

Thanks Tracy we are pleased we met your expectations x

My New Hair Extensions

Elise
20th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

I am amazed at the result! Tom is the most patient person! And an incredibly talented stylist. Highly recommended!
I’m overjoyed! Thanks Tom!

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Response from TONI&GUY Southend

Arr thanks Elise we are pleased your overjoyed x

Always the best

Grace Moyies
20th Aug 2018
Team Member: Marcie
4.5
Appointment verified by SALONGENIUS Software

Absolutely love this salon I refuse to go anywhere else, after have Marcie for the first time today I’m gonna make her my go to stylist.
She’s so attentive and lovely and didn’t mind me asking for a bit more off and had a lovely chat.

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Response from TONI&GUY Southend

Thanks for your kind words Grace x

Cut and blow dry

Katharine Merchant
20th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

As always, brilliant! I enjoy my visits to the salon and having Tom cut my hair. I always walk in with mad hair and he works his magic on it creating a wonderful look! Thanks as ever

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Response from TONI&GUY Southend

Thanks Katharine Tom always enjoys doing your restyles x

Fabulous cut and colour

Kay Leeser
19th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Tom and his lovely staff always make me feel pampered and looked after. Lovely cut and colour.

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Response from TONI&GUY Southend

Thanks Kay x

Salon visit

Sharon Wingrove
18th Aug 2018
Team Member: Tom
5.0

5 star salon, service brillant, Tom is amazing, always keeps you topped up
With tea, would never go anywhere else. Definitely recommend a visit

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Response from TONI&GUY Southend

Thanks for the 5 stars hun xx

I love them!

Samantha Sanders
18th Aug 2018
Team Member: Becca
5.0

Great cut, quick and relaxing!

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Response from TONI&GUY Southend

Thanks samantha x

Haircut

Karen thorne
18th Aug 2018
Team Member: Alan
4.0
Appointment verified by SALONGENIUS Software

Had my second haircut with Alan. Was very pleased with cut and decided to go a bit shorter. Booked my next appointment aswell.

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Response from TONI&GUY Southend

Thanks for your feedback karen x

Wash cut and blow dry

Trudie
17th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Relaxing atmosphere with staff friendly and very professional

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Response from TONI&GUY Southend

Thanks trudie always a pleasure to see you x

Cut / blowdry

Ash
15th Aug 2018
Team Member: Marcie
5.0
Appointment verified by SALONGENIUS Software

Lovely and friendly service from Marcie, very pleased with the blow dry!!

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Response from TONI&GUY Southend

Thanks ash we are glad you where pleased with your blowdry x

Hair extensions

Gosia
15th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Very professional service and lovely atmosphere
Overall I’m very happy and definitely will be back

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Response from TONI&GUY Southend

Thanks Gosia we hope your enjoying your new hair x

Topper most of the popper most

Christopher Green
11th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

The best ever as always.. great cut great colour great people .. what more could I ask for ...

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Response from TONI&GUY Southend

Thanks chris your a gent x

Fantastic!

Sharon start
10th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Fantastic experience as always!

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Response from TONI&GUY Southend

Thank you for your review Sharon!

Always love coming down for my haircut!

Matt Howard
9th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Always brilliant and would never change! Already booked my appointments for Christmas! Thanks Tommfor a super job.

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Response from TONI&GUY Southend

Thanks for your review Matt, We love our loyal clients :)

Consultation

Anonymous
9th Aug 2018
5.0

Great knowledge: variety of colours for prospective hair extensions. Looking forward to my appointment!

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Response from TONI&GUY Southend

Thank you for your review. We look forward to your hair transformation

Always a pleasure

helen doran
9th Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Tom is a superb hairdresser always a pleasure to visit the southend branch. So clean modern facilities staff are always professional & I always have a beautiful hair style. I highly recommend toni & Guy southend salon.

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Response from TONI&GUY Southend

Thank you for your review Helen. The team will love your feedback.

My hair

Lesley Billington
8th Aug 2018
Team Member: Natasha
4.0
Appointment verified by SALONGENIUS Software

As always a great experience

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Response from TONI&GUY Southend

Hi Lesley, Thank you for your review. Due to the holiday season the salon wasn't as busy as usual. We look forward to seeing you again soon.

Hair cut at Toni & Guy

Christine
6th Aug 2018
Team Member: Alan
4.0
Appointment verified by SALONGENIUS Software

Alan friendly and welcoming discussed my hair talked about condition and length pleased with my cut and finish

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Response from TONI&GUY Southend

Thank you for your review Christine! During the holiday season it can come across a bit quieter with both staff and clients being away. Apologies Alan had to leave you to go to the desk. We're glad you are pleased with your hair.

Never Disappointed

Carol Ellingham
5th Aug 2018
Team Member: Becca
5.0
Appointment verified by SALONGENIUS Software

Becca always listens and advises. She has never disappointed me in all the time I’ve been going to the salon. The salon itself is relaxing and has a friendly atmosphere, I always look forward to going there.

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Response from TONI&GUY Southend

Thank you for your review Carol, we're glad you enjoy your salon experience.

Superb - First Class

Arabella
4th Aug 2018
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

Jayne is extremely professional and took time to understand what I wanted. My hair feels amazing and it’s never looked better. By far, the best haircut I’ve had.

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Response from TONI&GUY Southend

Thank you for your review Arabella- jayne will love to hear your feedback!

Excellent, as always

David
3rd Aug 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Always a joy to be at Toni & Guy Southend, and a superb cut.

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Response from TONI&GUY Southend

Thank you for your review David, we look forward to seeing you again soon

Mrs

Julie
3rd Aug 2018
Team Member: Alan
5.0
Appointment verified by SALONGENIUS Software

Excellent advice given on style and colour.

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Response from TONI&GUY Southend

Thank you for your review Julie

Ten Out of Ten!

Sue Jackson
1st Aug 2018
Team Member: Marcie
5.0
Appointment verified by SALONGENIUS Software

I was seen without appointment immediately, given coffee, received back and head massage and was afforded outstanding customer service. The Salon is friendly and inviting and nothing is ever too much trouble, hence ten out of of ten!

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Response from TONI&GUY Southend

Thank you for your review Sue, we are so glad you enjoyed your salon experience! Your feedback will be passed on to the team!

Hair Cut & Colour

Ann Burgess
1st Aug 2018
Team Member: Tom
5.0

Always a lovely experience. Tom is brilliant hairdresser & his pleasant & welcoming manner filters down to all his staff.

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Response from TONI&GUY Southend

Thank you for your review Ann, Tom will be pleased :) he looks forward to seeing you again soon.

The worst hair dye experience

Sinead Woods
31st Jul 2018
3.5
Appointment verified by SALONGENIUS Software

I had my hair dyed on Sunday. It was very messy. When my hair was finshed i was left with about a half a centimetre stain around my whole hair line, on my check in and behind my ear and all over my neck.
This is after a young girl used stain remover while my dye was on my hair and after another person washed the dye off and used stain remover again.
Once my hair was cut i asked for more stain remover. I was given the bottle and aload of cotton(which i needed).
I scrubbed my face and neck with the stain remover for the next 15 to 20 mins until my face was stinging and i could not continue.
I scrubbed it so much that on sunday night when i used my toner and face cream it stung.

The reason i started coming to Toni and Guy was because as far as i was aware your hairdressers are trained to a high standard (or so i thought).
I can honestly say that in the whole time i have been dying my hair(approx 15years) i dont think my face has been stained as bad. It is now tuesday and i still have not got 100% of the marks off.

When you go to a hairdresser especially somewhere like Toni and Guy were you are paying over £100. You expect a good job and not to feel like you could of done a better job yourself.

I do have to say the woman who washed and cut my hair (i think her name is Becca. I can not remember sorry). She did a great job and is very friendly. She has been cutting my hair for a year now and everytime it is prefect and she is always extremely friendly and even remembers conversations we had months previous.

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Response from TONI&GUY Southend

Hi Sinead thank you for taking the time to leave us feedback we take our customers comments very serious we are sorry you had more staining on the skin then you expected and you left the salon unhappy due to this.we did try our best to remove the staining and offered you a complimentary treatment as a gesture of goodwill but please accept my personal apology that you left unhappy.I have given feedback to my team of your comments and becca is pleased you like her haircuts we thank you for your loyalty.
Many thanks
Thomas Clarke
Salon manager

Cut

Reece
31st Jul 2018
Team Member: Becca
4.5
Appointment verified by SALONGENIUS Software

Fantastic cut!! Cheers

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Response from TONI&GUY Southend

Thank you Reece, see you soon!

Fab u Lous

Emma Palmer
30th Jul 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

Love Tom, love the way he cuts my hair just the way I like it, salon cool and all people who work here are friendly

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Response from TONI&GUY Southend

Thank you for your review Emma, Tom will love your feedback :)

Another great cut :)

Kerry
28th Jul 2018
Team Member: Becca
5.0
Appointment verified by SALONGENIUS Software

I am so happy with today's cut, it's the 5th time I've been to Toni and Guy and Becca has cut my hair, I booked first on a complete whim back in December and have never been disappointed. Always made to feel comfortable and welcome, and each time I've left with hair exactly as I wanted, if not better! I've got a bit braver each time, working up to today's pixie cut and I love it.

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Response from TONI&GUY Southend

Hi Kerry, thank you for your feedback. Becca is please your happy with your hair!

Chisholm

Angela
28th Jul 2018
Team Member: Natasha
5.0
Appointment verified by SALONGENIUS Software

Amazing as always

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Response from TONI&GUY Southend

Thank you Angela

Another great experience

Beki clarke
28th Jul 2018
Team Member: Natasha
5.0
Appointment verified by SALONGENIUS Software

Today I had another great experience at the salon, Natasha colouring my hair and Becca giving a lovely shape and bouncy curls, and Chloe gives a great head massage! They always get the look I’m after spot on! With lots of fab conversations to catch up on. Always enjoy my pampering here thanks ladies!

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Response from TONI&GUY Southend

We enjoy having lovely clients just as much Beki, thank you for your feedback.

Walk in!

June Dappiano
27th Jul 2018
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

I just walked in on the off chance- excellent service- very pleased.

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Response from TONI&GUY Southend

Thank you for your review June, we hope to see you again soon.

Shampoo,wash colour and cut

Margaret O’Connor
26th Jul 2018
Team Member: Tom
5.0
Appointment verified by SALONGENIUS Software

It was a boiling hot day and a joy to enter Toni and Guy because the air con temperature was perfect. As for the service- it’s always very good. Tom listens to his customers and it shows in the ambiance.staff focus and the service that makes you feel great and motivates to return.

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Response from TONI&GUY Southend

Thank you for your review Margaret, We're glad you enjoy your salon experience. The air con has been a saviour in this weather! Tom looks forward to seeing you soon :)

Mrs

Julie
24th Jul 2018
Team Member: Alan
5.0
Appointment verified by SALONGENIUS Software

Excellent advice given on style and colour.

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Response from TONI&GUY Southend

Thank you for your review Julie :)

Haircut

Abigail Pain
24th Jul 2018
Team Member: Natasha
4.5
Appointment verified by SALONGENIUS Software

Lovely stylist - Natasha listened to what I wanted delivered it exactly, checking with me and advising what she was doing at every stage Delighted with my haircut and salon experience

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Response from TONI&GUY Southend

Thanks abigail we are so pleased you enjoyed your salon experience x

Excellent salon experience

Jan Southern
24th Jul 2018
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

Excellent salon experience with opportunity to discuss products to be used and style requirements with the stylist - enjoyed a relaxing head massage. In addition, the air conditioning was very welcome in the salon as were the refreshments on arrival - I will be returning!

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Response from TONI&GUY Southend

Thanks for your feedback jan and we look forward to seeing you soon x

Highlights

Jane F
23rd Jul 2018
Team Member: Natasha
4.5
Appointment verified by SALONGENIUS Software

Natasha had done my highlights/colour before so she knew exactly what I wanted again without me going into to much detail. . Result was perfect for me. A great colour technician, I would certainly recommend Natasha.

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Response from TONI&GUY Southend

We are happy you with your result thanks for your review Jane x

Toni

Anonymous
23rd Jul 2018
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

I had a really good experience. Happy with my hair cut and had a nice chat with the hairdresser

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Response from TONI&GUY Southend

Thank you for your review, we're glad your happy with your haircut :)

Wonderful experience

Sarah Nuttall
23rd Jul 2018
Team Member: Marcie
4.5
Appointment verified by SALONGENIUS Software

Fantastic experience from the start! Very friendly salon, from receptionist, to girls who wash your hair. Marcie really listened to what i wanted to achieve from my haircut! Amazing service in general, can't recommend enough

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Response from TONI&GUY Southend

Thank you for your kind review Sarah, we're so glad you enjoy your salon experience. Will pass it on to Marcie :)

Excellent

Kath Seeds
19th Jul 2018
Team Member: Jayne
5.0
Appointment verified by SALONGENIUS Software

Great as always. Everyone is friendly, Becca does a great job and I leave happy with my hair. I have my hair cut and dried every seven weeks and it’s always good

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Response from TONI&GUY Southend

Thanks for your loyalty kath see you soon x

Lovely place! <3

Aneta
18th Jul 2018
Team Member: Alan
5.0
Appointment verified by SALONGENIUS Software

Lovely cutting and blow dry x
Definitely recommend xx

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Response from TONI&GUY Southend

Thank you for your feedback Aneta :)

Wonderful, as always

Pippa
18th Jul 2018
Team Member: Marcie
5.0
Appointment verified by SALONGENIUS Software

I always have a lovely time chatting with Marcie. She knows exactly what to do with my hair, even when I have no idea!

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Response from TONI&GUY Southend

Thanks your review marcie is a star !

Brilliant!

Susana Pedroso
18th Jul 2018
Team Member: Marcie
5.0
Appointment verified by SALONGENIUS Software

Brilliant! It’s the second time I come here and Marcie had cut my hair both times. She is great, always gives good advice! :)

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Response from TONI&GUY Southend

Thanks for your feedback susana x

Relaxing

Louise
15th Jul 2018
Team Member: Marcie
5.0
Appointment verified by SALONGENIUS Software

Had my hair coloured by Natasha who was lovely, followed by a cut with Marcie, chatty and lovely as always. She even found time to cut my daughters hair.
Such a friendly team who will accommodate every need.

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Response from TONI&GUY Southend

We are so pleased you enjoyed your time visit with marcie and natasha x

Cut and blow dry

Sandra
14th Jul 2018
Team Member: Alan
5.0
Appointment verified by SALONGENIUS Software

Brilliant cut as always from Alan x

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Response from TONI&GUY Southend

Thanks sandra we appreciate your feedback and loyalty x

Hair extensions

Dr Naina Emcy
12th Jul 2018
Team Member: Natasha
5.0

I had hair extensions done. Natasha was brilliant as always, very friendly and professional and did a great job

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Response from TONI&GUY Southend

Thanks for your feedback Naina x