Innovate Hair Salon

Unit 4, Turnstone Rd, Dunfermline, Fife, KY11 8JZ

About us

Cutting edge creativity, High quality service & Professionalism

....."feel the difference"

With over 21 years of experience you can be sure that when you visit our salon in Duloch Park that the Innovate Hair Salon experience is refreshingly stylish.

Contemporary HairStyles in Cool Surroundings
We offer cutting edge creativity, high quality of service and professionalism. At Innovate we have a passionate team of Stylists, Colour Technicians & Expert Staff totally committed to providing you with the very best in service available in hair styles/colouring and hair treatments.

Book Your Appointment Online at Innovatehairsalon.co.uk
At Innovate we are totally commited to delivering a quality service to our clients which is why we have launched our online booking system... Give our system a try and book your favourite stylist online in your own time. You can book online anytime, day or night.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday 08:00 - 17:00

Services

Hair

Reviews

4.89
693 verified reviews
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Filter by rating

Cut and blow dry

Debra Freeburn
17th Dec 2024
Team Member: Simone
5.0
Appointment verified by SaloniQ Software

Another fantastic cut. Consultation always professional. Lovely friendly service.

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Response from Innovate Hair Salon

Hi Debra,

Thank you so much for taking the time to write a review about your recent visit to our salon. We are delighted to hear that you had another fantastic cut and that you find our consultations to be professional. Our team takes great pride in offering quality and friendly service to all of our clients.

We appreciate your loyalty and support and we look forward to seeing you again soon. Thank you for choosing our salon and for being a valued customer.

Warm regards,
The team at Innovate Hair Salon

A Warm Welcome and Fantastic Results!

George Ternent
17th Dec 2024
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

I found the Innovate salon to be welcoming, with friendly staff and excellent service! It had been quite some time since my last haircut due to ongoing illness, but Mia quickly transformed my hair from a disaster into something that made me feel good again. Highly recommended—five stars!

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Response from Innovate Hair Salon

Hi George,

Thank you so much for taking the time to leave such a lovely review for us. We are delighted to hear that you had such a positive experience at our salon. Our team prides itself on creating a welcoming and friendly atmosphere for all our clients, and we are so glad that you felt comfortable and at ease during your visit.

We are even more thrilled that you were happy with the service provided by Mia. She is truly a wonderful stylist, and we will make sure to pass on your kind words to her. It brings us joy to know that she was able to transform your hair and make you feel good again after your ongoing illness. That is exactly what we strive for at our salon.

Thank you so much for recommending us and for giving us five stars. It means the world to our team. We look forward to seeing you again soon for your next haircut.

Best wishes,
The Innovate Hair Salon Team

Colour, trim and highlights

Christine Anderson
14th Dec 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Excellent as aways

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Response from Innovate Hair Salon

Hi Christine,

Thank you so much for your lovely review! Your patronage and consistent positive feedback means a lot to us at Innovate Hair Salon. We constantly strive to provide exceptional services and it's comments like yours that encourage us to keep doing what we do best.

We can't wait to welcome you back and continue to provide you with excellent experiences in the future. See you soon at Innovate!

Warmly,
The Team at Innovate Hair Salon

Cut and blow

Carole Arnot
12th Dec 2024
Team Member: Marni
5.0
Appointment verified by SaloniQ Software

Great experience again. Very pleased with my cut and blow dry. I always feel special on a visit to the salon. Thank you.

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Response from Innovate Hair Salon

Dear Carole,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had another great experience at our salon. Our team always strives to make our clients feel special and we are glad that we were able to achieve that for you.

It is wonderful to know that you were pleased with your cut and blow dry. We take pride in providing top-notch services to our clients, and it's always a pleasure to hear that we have met your expectations.

We appreciate your continuous support and look forward to seeing you at our salon again soon!

Best regards,

The Innovate Hair Salon Team

Cut & blow dry

Angela Hamilton
11th Dec 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Excellent first visit to Salon. Katiya was brilliant and did exactly what I wanted.

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Response from Innovate Hair Salon

Hi Angela,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an excellent first visit to our salon. We're proud to have Katiya as a member of our team and we're glad she did exactly what you wanted. We'll be sure to pass along your kind words to her.

Thank you again for choosing our salon for your hair needs. We look forward to seeing you again soon!

Warmly,
The team at Innovate Hair Salon

Christmas night out

Irene Whyte
8th Dec 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Very happy with my cut & blow dry from Kerry.
Will definitely be back 👍

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Response from Innovate Hair Salon

Dear Irene,

Thank you so much for your kind words and for choosing our salon for your hair needs. We are delighted to hear that you had a positive experience with Kerry and that you will be returning in the future.

Our team takes great pride in providing top-quality service and we are thrilled to know that you were happy with your cut and blow dry. We can't wait to have you back in our salon and pamper you once again.

Thank you for your support and for being a valued customer. See you soon!

Warmly,

The Innovate Hair Salon team

Amazing

Yassmin Morrison
6th Dec 2024
Team Member: Marni
5.0
Appointment verified by SaloniQ Software

Amazing talent would definitely recommend. Salon was lovely and friendly.

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Response from Innovate Hair Salon

Hi Yassmin,

Thanks for sharing your positive experience with us! We're thrilled to hear that you had a great time at our salon and would recommend us. Our team takes pride in providing top-notch services and creating a friendly atmosphere for our clients.

We hope to see you back at our salon soon for another amazing hair transformation. Take care!

The team at Innovate Hair Salon

Highlights

Nicole Devlin
5th Dec 2024
Team Member: Maya
5.0
Appointment verified by SaloniQ Software

Was in again with Maya for highlights, tint and blow dry and absolutely love my hair as usual. I always leave feeling amazing and trust her with the process. She has gave me such a confidence boost over the past few months and is such a fun and lovely person. Loved the hot chocolate today and the Christmas goodie bag is so cute! Thanks guys x

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Response from Innovate Hair Salon

Hi Nicole,

Thank you for taking the time to leave such a lovely review about your recent experience at our salon. We are delighted to hear that you loved your hair after your visit with Maya. It's wonderful to know that she has been able to give you a confidence boost and that you trust her with the process - that means a lot to us.

We are also glad you enjoyed the hot chocolate and our Christmas goodie bag - we love spreading the holiday cheer! Thanks again for choosing our salon, we appreciate your support.

Take care,
The team at Innovate Hair Salon

Another hair cut

Linda Watson
5th Dec 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Its never just another hair cut !! Katiya has been my stylist for any 7 years she has cut restyled, coloured and helped and advised me when I decided to stay gray. I have never left disappointed with my hair or my experience and I know I can manage keeping the style till my next visit. I also love the chat and the ambience of the salon

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Response from Innovate Hair Salon

Hi Linda
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been a loyal client of Katiya's for seven years and that you always leave our salon happy with both your hair and overall experience. Creating a comfortable and welcoming atmosphere for our clients is just as important to us as providing top-notch hair services. Thank you for your continued support and we look forward to seeing you at your next visit. Take care!
The team at Innovate Hair Salon

Great hairdressers

Ruth Thompson
23rd Nov 2024
Team Member: Marni
5.0
Appointment verified by SaloniQ Software

Is always lovely to go into innovate and get your hair done. Marni is an absolute treasure and always makes a great job. Today was roots and next month highlights and cut!! Thanks Marni for the chat xx

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Response from Innovate Hair Salon

Hi Ruth Thompson,

Thank you so much for your kind words and for choosing our salon for your hair needs! We are thrilled to hear that you had a positive experience with our stylist, Marni. She truly is a treasure and we are lucky to have her on our team. We are glad to hear she did a great job on your roots and look forward to seeing you next month for your highlights and cut. Thank you for also mentioning your friendly chats with Marni, we strive to make our clients feel comfortable and at home. We can't wait to have you back at our salon!

Best,
The Innovate Hair Salon team

Lowlights

Belle Burns
21st Nov 2024
Team Member: Wendy
4.5
Appointment verified by SaloniQ Software

Delighted

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Response from Innovate Hair Salon

Dear Belle,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a positive experience at our salon. Our team at Innovate Hair Salon works hard to provide the best services and it is always great to hear such positive feedback from our clients.

We are glad that you enjoyed our services and we hope to see you again soon for your next appointment. If there is anything else we can do to make your experience even better, please do not hesitate to let us.

Thank you again for your support and for choosing our salon. We truly appreciate it.

Best regards,

The team at Innovate Hair Salon

Colour

Ebby Moffat
20th Nov 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

Again Wendy help with my colour. So pleased with the results

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Response from Innovate Hair Salon

Hi Ebby!
Thank you so much for taking the time to leave us a review. We are thrilled to hear that Wendy was able to help you with your colour and that you are pleased with the results. We always strive to provide our clients with the best service and we are happy to know that we were able to meet your expectations.
We appreciate your kind words and we look forward to seeing you again at our salon!
Thank you for choosing to trust us with your hair.
Warm regards, The team at Innovate Hair Salon.

Cut and blow dry

Wilma Loue
18th Nov 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

Excellent service .
Excellent cut.
Will certainly be back .

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Response from Innovate Hair Salon

Hi Wilma,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had an excellent experience with our salon and that you were happy with your cut. We always strive to provide top-notch services to all of our clients and it's great to know that we met your expectations.

We would love to have you back for another visit and we look forward to seeing you soon! If there is anything else we can do to make your next appointment even better, please do not hesitate to let us know.

Take care,

The team at Innovate Hair Salon

Haircut

Darren Lannie
16th Nov 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

Excellent haircut very experienced hairstylist

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Response from Innovate Hair Salon

Hi Darren,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you had an amazing haircut and enjoyed the expertise of our stylist. Your satisfaction is our top priority, and we are glad we were able to meet your expectations.
We look forward to welcoming you back in the future for another amazing experience. Thank you for choosing our salon and for your kind words.

Sincerely,
The Innovate Hair Salon team

Cut and blow dry

Mandy Studders
15th Nov 2024
Team Member: Katie
5.0

It was a great experience Katie was amazing she listened to what I wanted but also gave advice , will definitely be back and will recommend to anyone

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Response from Innovate Hair Salon

Hi Mandy,

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with Katie at our salon. We pride ourselves on listening to our clients' needs and providing expert advice to ensure a satisfying visit.

We are looking forward to having you back at our salon and we appreciate your recommendation to others. Please don't hesitate to reach out to us if you have any further questions or requests.

Thank you for choosing our salon, Mandy. We truly appreciate your support and look forward to seeing you again soon!

Best,
The Innovate Hair Salon Team

Fab service

Emma Mccormick
2nd Nov 2024
Team Member: Marni
5.0
Appointment verified by SaloniQ Software

Fab service as always from the lovely Marni, always very attentive and friendly. Love my cut and colour

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Response from Innovate Hair Salon

Hi Emma,

Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had a fab experience with our stylist Marni. We pride ourselves on providing attentive and friendly service, and we're glad that it shows! We're also happy to hear that you love your cut and colour. Your satisfaction is our top priority.
Thank you for choosing our salon and we look forward to seeing you again soon.
All the best, The team at Innovate Hair Salon.

Fantastic Colour

Adele Hunter
1st Nov 2024
Team Member: Wendy
5.0

Wendy has cut my hair for years, my last visit was the first time she has coloured my hair. What an amazing job she done. I am so happy with the colour it’s exactly what I wanted. Very pleased with the result.

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Response from Innovate Hair Salon

Hi Adele!

Thank you so much for taking the time to write such a lovely review. We're thrilled to hear that you had a great experience with Wendy and that she was able to give you the perfect color for your hair. We're so happy that you're pleased with the result, as our team strives to always provide top-notch services to our clients. Thank you for your continued support and we look forward to seeing you again soon.

Warmly,
The team at Innovate Hair Salon

Thank you Kerry

Samantha Moat
30th Oct 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Thank you so much to Kerry this morning for looking after me and I just loved my hair, just what I needed xx

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Response from Innovate Hair Salon

Dear Samantha,

Thank you for your kind words and for choosing our salon for your hair needs! We are thrilled to hear that Kerry provided you with a great experience and that you love your new hair. Our team at Innovate Hair Salon strives to make our clients feel happy and confident with their hair, so it's wonderful to know we were able to achieve that for you.

If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

Best regards,
The Innovate Hair Salon Team

Lovely

Patricia Flannery
29th Oct 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

Very freindly and welcoming, all staff polite and helpful. Very relaxing me time.

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Response from Innovate Hair Salon

Hi Patricia,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you found our salon to be friendly and welcoming. Our team strives to create a warm and inviting atmosphere for all of our clients. We're glad that you also had a relaxing "me time" experience with us. Our staff takes great pride in ensuring that each guest feels comfortable and pampered during their visit.

Thank you for choosing our salon for your hair needs. We appreciate your support and hope to see you again soon.

Warmly,
The team at Innovate Hair Salon

Cut and blow dry

Lorraine Mclennan
29th Oct 2024
Team Member: Simone
5.0
Appointment verified by SaloniQ Software

I love the way Simone cuts my hair, I always take her advice where my hair is concerned

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Response from Innovate Hair Salon

Hi Lorraine,

Thank you for leaving a review about your experience with us! We're so happy to hear that you love the way Simone cuts your hair. Our team takes pride in providing top-quality services and knowledge to our clients, so we're glad that you trust her advice. We appreciate your support and can't wait to see you again for your next hair appointment.

Best,
The Innovate Hair Salon team

Cut and blow dry.

Jackie Ellis
27th Oct 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

My visit to Innovate was pleasant. Katie made me feel welcome. I was pleased with my haircut. I will return.

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Response from Innovate Hair Salon

Hi Jackie
We are thrilled to hear that you had a pleasant visit at our salon! Katie is an amazing stylist and we are so glad that she made you feel welcome. We're even happier to know that you were pleased with your haircut. We can't wait to have you back for another visit.
Thank you for your support and we look forward to seeing you again soon.

Warmly, The Innovate Hair Salon team

Wendy Working Her Magic - Again

John Gaughan
26th Oct 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

Wendy works her magic again with a warm welcoming smile. Always showing a genuine interest, she leaves you feeling great about the look and feel of the haircut. The atmosphere in the busy salon is very friendly with great people and a professional vibe. First class as always.

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Response from Innovate Hair Salon

Hi John

We are delighted to hear that Wendy has once again worked her magic and provided you with a warm and welcoming experience. We are happy to know that she showed genuine interest in your haircut and left you feeling great about the result.

Our team takes pride in creating a friendly and welcoming atmosphere at the salon. We are glad that you enjoyed the company of our team and felt a professional vibe during your visit.

Thank you for sharing your positive feedback with us. We value your loyalty and look forward to welcoming you back to our salon soon.

Best regards,
The team at Innovate Hair Salon

Cut and blow dry

Debra Freeburn
22nd Oct 2024
Team Member: Simone
5.0
Appointment verified by SaloniQ Software

Great friendly service

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Response from Innovate Hair Salon

Hi Debra
Thank you for taking the time to leave a review! We are so happy to hear that you had a great experience with us and that our team provided friendly service. We aim to create a welcoming and comfortable atmosphere for all of our clients. We hope to see you again soon for your next hair appointment. Thank you for choosing our salon!
Warmly,
The team at Innovate Hair Salon

Great Experience

Claire Carmichael
16th Oct 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

You always feel well relaxed when you visit. I started going here about a year ago as I needed a new hairdressers as I lost confidence in my last one. Always feel fabulous after getting my hair done here.

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Response from Innovate Hair Salon

Hi Claire,
Thank you for taking the time to leave us such a lovely review. We are so happy to hear that you have been enjoying your visits to our salon and that you feel relaxed and fabulous after getting your hair done with us. We strive to provide a welcoming and comfortable atmosphere for our clients and we are glad to hear that it has been reflected in your experience. We appreciate your support and we look forward to seeing you again soon.
Best,
The Innovate Hair Salon Team

Cut and Blow dry

Carole Arnot
16th Oct 2024
Team Member: Marni
5.0
Appointment verified by SaloniQ Software

Another great experience at Innovate. Marni takes great care and attention in my cut and hair beautiful y dried. Truly delighted. Thank you.

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Response from Innovate Hair Salon

Hi Carole,

Thank you for taking the time to leave us such a lovely review. Marni is thrilled to hear that you had another great experience at our salon. Providing great care and attention to our clients' hair is always our top priority, and we're glad that you were delighted with the end result.

We appreciate your continued support and we can't wait to have you back in the salon. Have a wonderful day!

Warmly,
The Innovate Hair Salon team

Salon visit

Lesley Ferguson
12th Oct 2024
Team Member: Simone
5.0
Appointment verified by SaloniQ Software

Another visit to my favourite salon, for highlights and blow dry professionally completed as always 😀

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Response from Innovate Hair Salon

Hi Lesley,

Thank you so much for your kind words and for choosing to visit us again at our salon. We are delighted to hear that you had a great experience with us, as always!

Our team always strives to provide our clients with professional and high-quality services, and it means a lot to us to hear that we have met your expectations. It is always a pleasure to have you in our salon, and we look forward to welcoming you back for your next visit.

Thanks again for your support and feedback. Take care and see you soon!

Best,
The team at Innovate Hair Salon

Colour and trim

Christine Anderson
12th Oct 2024
5.0

Excellent as always I have been coming for 14 years

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Response from Innovate Hair Salon

Hi Christine

Thank you so much for your loyalty and for taking the time to leave us a review. We truly appreciate your support and are thrilled to know that we have been able to consistently meet your expectations for the past 14 years. It’s always a pleasure to have you in our salon and we look forward to many more years of providing you with excellent service.

Thank you again for choosing us.
Warmly, the team at Innovate Hair Salon.

Super happy!

Noelle Hunter
10th Oct 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Love my new hairstyle, great cut, fab hairdresser & lovely to chat with too.

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Response from Innovate Hair Salon

Hi Noelle,

Thank you so much for your lovely review! We're glad to hear that you love your new hairstyle and that you had a great experience with our stylist. We always strive to provide both quality haircuts and a friendly atmosphere for our clients. We're happy you enjoyed chatting with Katiya as well.

Please know that we truly appreciate your support and we hope to see you again soon.

Best regards,
The team at Innovate Hair Salon

Brilliant colour

Kristy Scott
3rd Oct 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Katiya always does an unbelievable job, colour looks great and hides my greys so well.

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Response from Innovate Hair Salon

Hi Krist
Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had a great experience at our salon and that Katiya did an unbelievable job on your hair. We pride ourselves on providing high-quality services and ensuring our clients are happy with the results. We're glad to know that your hair colour turned out great and your greys are perfectly hidden. We appreciate your continued support and look forward to seeing you again soon at Innovate Hair Salon.
Take care!
The Team at Innovate Hair Salon

Hair cut, blow dry and straighten

Katrina Callaghan
1st Oct 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Feel great beautiful haircut and finish

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Response from Innovate Hair Salon

Hi Katrina,

Thank you so much for taking the time to leave us such a lovely review! We're so glad to hear that you were happy with your haircut and finish at our salon. Our team strives to make every client feel great and beautiful after their visit, so it's wonderful to know we achieved that with you.

We truly appreciate your feedback and hope to see you again soon for another great experience. Take care!

Best,
The Innovate Hair Salon team

My hair colour today

Jill Adam
1st Oct 2024
Team Member: Marni
5.0

Had a lovely experience today felt completely relaxed the client care was second to none as well as the colour and style and finish highly recommended all the staff friendly too I'm very happy with the results many thanks for going above and beyond for me

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Response from Innovate Hair Salon

Hi Jill!

Thank you so much for your lovely review! We are thrilled to hear that you had a wonderful experience at our salon. Our team takes great pride in providing top-notch client care, and we are delighted that you noticed. We are also happy to hear that you were satisfied with your hair color, style, and finish.

We appreciate your recommendation and are grateful for your kind words about our friendly staff. We always strive to go above and beyond for our clients, and we are glad that we were able to do that for you. We hope to see you again soon and help you achieve your hair goals!

Best regards,
The Innovate Hair Salon team.

Amazing hair colour and haircut & style

Veneta Vasileva
26th Sep 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Had a really amazing hair experience today! I honestly couldn’t recommend enough this salon and all the incredible people working there. Wendy helped me with my appointment reschedule as I was late. Katiya did fantastic job with my balayage and Marni did amazing haircut & style with a little help from Wendy ( as my hair is so thick and long). They really did brilliant job! Thank you so much. Will be coming back in soon. ❤️

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Response from Innovate Hair Salon

Hi Veneta,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing hair experience at our salon.

Our team works hard to provide exceptional service and we are glad that our stylists Wendy, Katiya, and Marni were able to help you with your rescheduled appointment and give you a fantastic balayage, haircut, and style. We are truly lucky to have such talented and dedicated professionals on our team.

We can't wait to have you back in our salon soon and give you another wonderful experience. Thank you for choosing our salon and for your support. See you soon! ❤️

Best regards,
The team at Innovate Hair Salon

Wonderful colour, cut and chat!

Katie Brown
20th Sep 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

I had a great afternoon today. Wendy’s understanding of the style and colour I really wanted to achieve was totally on point and her skill and talent has made me a very happy woman. I feel back to myself and am really grateful. Lovely salon and super friendly staff and care. Wonderful.

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Response from Innovate Hair Salon

Hi Katie,

We are so happy to hear that you had a great experience at our salon. Our team at Innovate Hair Salon strives to provide our clients with the most personalised and high-quality services possible. We are thrilled that Wendy was able to understand and achieve the style and color you desired. Your satisfaction is our top priority, and it brings us joy to know that you feel back to yourself and are pleased with the end result.
Thank you for your kind words about our salon and staff, your feedback means a lot to us. We hope to see you again soon.

Best,
The Innovate Hair Salon Team

Wouldn’t go anywhere else :-)

Gemma
11th Sep 2024
Team Member: Simone
5.0

I’ve been going to innovate for several years now and love the service I receive. The salon provides a lovely relaxed environment and I always leave with a smile on my face, delighted with the end result. Simone is brilliant at both cutting and colouring my hair and advising me along the way. Thanks!

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Response from Innovate Hair Salon

Hi Gemma,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you have been coming to our salon for several years and that you have always been happy with the service and environment we provide.

We are glad to know that Simone has been able to consistently meet your expectations with her skills in both cutting and coloring your hair. Our team takes great pride in providing top-notch service to all our clients, and it is always a pleasure to know that we have been able to make you leave our salon with a smile on your face.

Thank you once again for choosing us as your go-to hair salon. We can't wait to welcome you back for your next appointment.

Warmly,
Team at Innovate Hair Salon

Stylish haircut

Sandra Forbes
10th Sep 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

Wendy is my usual stylist and is open to suggesting new ideas with my hair which is just what I look for in a hairdresser. Thank you 😄

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Response from Innovate Hair Salon

Hi Sandra!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you always have a great experience with Wendy at our salon. Our team at Innovate Hair Salon is always striving to come up with fresh and creative ideas to make our clients feel their best.

We're happy to hear that Wendy was able to suggest new hairstyles for you and help bring your vision to life. We truly appreciate your support and we can't wait to have you back in our salon for your next hair appointment.

Warmly,
The Innovate Hair Salon Team

Rip off

Carol Mackie
10th Sep 2024
3.0

First time using salon and won’t be back. I’d washed my hair that morning as didn’t know if I’d get an appointment. Stylist said she’d just wet it and trim it then blow dry. From start to finish took her 30 mins as my hair is short. I was in shock when she charged me £50 for half an hours work.
Bet alot of people would like to earn that type of money.

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Response from Innovate Hair Salon

Dear Carol,

Thank you for sharing your experience with us. We are disappointed to hear that you will not be returning to our salon. We always strive to provide the best service to our clients and we regret that we were unable to meet your expectations this time.

We apologise that the stylist's pricing did not align with your budget. We do have a wide range of services and prices to accommodate various needs, and we are sorry if this was not clearly communicated to you.

However, we would like to clarify that our stylists are highly skilled and are paid based on their expertise. Their prices also reflect the time and effort put into each service, regardless of the hair length.

We appreciate your feedback and will take it into consideration for future improvements. We hope that you will give us another chance to demonstrate the exceptional service that we strive for.

Best,
The Innovate Hair Salon team

Berocca

Suzanne Mccormick
5th Sep 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

Always a different experience every time I see Wendy. Never a dull moment ! Never the same hairstyle but never leave with a disappointing result ! Today I had the experience of crappy music ( no Wendy’s fault ) a taste of tropical berocca ( equivalent you get in Aldi apparently) accompanied with a nice latte and biscuit. However you leave with a wee smile looking your best and feeling great 😊

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Response from Innovate Hair Salon

Hi Suzanne,

Thank you for taking the time to leave a review for our salon. We truly appreciate your feedback and are happy to hear that you always have a great experience with your stylist, Wendy.

We apologize for the less-than-ideal music during your visit, but are glad that Wendy was able to make up for it with a tasty latte and biscuit. We strive to provide a fun and enjoyable atmosphere for all of our clients, and we're thrilled to hear that you left with a smile and feeling great.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,
The team at Innovate Hair Salon

Great Hair Salon!

Ruth Thompson
4th Sep 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

I’ve been getting my hair cut and coloured here for a long time now and have always really enjoyed the experience from walking in to leaving feeling great. Everything is so relaxed with Kate, always professional, fun and respectful. I know I’m in good hands with any of the stylists.

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Response from Innovate Hair Salon

Hi Ruth,

Thank you for taking the time to leave us such a lovely review. We are so happy to hear that you have been enjoying your experience at our salon. We strive to provide a relaxed and professional atmosphere where our clients can feel comfortable and confident.

We are glad that you trust all of our talented stylists to take care of your hair, and we appreciate your kind words about Kate. We will make sure to pass along your positive feedback to her.

Thank you for your continued loyalty and for choosing us as your go-to salon. We look forward to seeing you again soon!

Warmly,
The team at Innovate Hair Salon

Great cut and colour.

James McEwan
31st Aug 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Great colour and cut done by Katiya. Thanks.

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Response from Innovate Hair Salon

Hi James

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and that Katiya did an excellent job with your colour and cut. We will be sure to pass along your kind words to her.
We hope to see you again soon for your next hair appointment.
Thank you for choosing our salon!

Best regards, The team at Innovate Hair Salon

Amazing

Carrie Stewart
20th Aug 2024
Team Member: Marni
5.0
Appointment verified by SaloniQ Software

Marni was absolutely amazing from consultation to the end. She was also fantastic with my daughter for her trim. My hair was really damaged and will take a while to get to its best condition but she’s already made a huge difference with treatments, colour and cut today. Looking forward to my next appointment.

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Response from Innovate Hair Salon

Hi Carrie

Thank you so much for taking the time to leave us a review about your recent visit! We are thrilled to hear that you had a great experience with Marni from start to finish. It's always a pleasure to hear that our clients leave our salon feeling happy and satisfied.

We are also happy to hear that Marni did a fantastic job with your daughter's trim and that she was able to make a huge difference with your hair's condition through treatments, colouring and cutting. We always strive to provide our clients with the best possible results, and it sounds like Marni did just that. We cannot wait to see you again for your next appointment.

Thank you once again for choosing our salon and sharing your wonderful feedback. We truly appreciate it.

Warmly,
The team at Innovate Hair Salon

Colour, cut and style

Nyla Aslam
16th Aug 2024
Team Member: Marni
5.0
Appointment verified by SaloniQ Software

Marnie as always was great! Loved my hair 😀

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Response from Innovate Hair Salon

Hi Nyla,

Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a great experience with Marni at our salon. We love making our clients feel happy and confident with their hair.

We hope to see you again soon and continue to provide you with top-notch service. Feel free to reach out to us if you have any further hair needs.

Best,
The Innovate Hair Salon Team

Colour correction

Sammy Pearson
7th Aug 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

I had got my hair done at another salon and was left with an awful job. Wendy fitted me in to her busy schedule and was nothing short of amazing! Not only did Wendy give advice she managed to get my hair all even again, which I am so grateful for. Highly recommend. Wendy advised I could come back for toner to have my colour toned down a bit and I was back for that today with Marni. Who was also very lovely and professional and toned my hair to a lovely colour. Thanks again innovate I highly recommend your salon.

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Response from Innovate Hair Salon

Dear Sammy

Thank you so much for taking the time to write a review for our salon. We are delighted to hear that you had a positive experience with us and that Wendy was able to fix your previous hair job.

We take pride in our team's professionalism and expertise, and we are happy that both Wendy and Marni were able to help you achieve your desired hair colour. We appreciate your recommendation and are grateful for your kind words about our salon.

We value all our clients and strive to provide the best possible service. We look forward to seeing you again and thank you for choosing our salon.

Best,
The team at Innovate Hair Salon

Mrs

Caroline boswey
19th Jul 2024
Team Member: Wendy
4.0

Good hair cut, and friendly staff

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Response from Innovate Hair Salon

Hi Caroline

Thank you so much for taking the time to leave us a review. We're happy to hear that you had a good haircut with us and that our team were friendly. It's always our goal to provide top-notch service to our clients. We're grateful for your feedback and we hope to see you again soon.

Take care! -The team at Innovate Hair Salon

Colour and trim

Christine Anderson
6th Jul 2024
Team Member: Katiya
5.0

Another great colour and trim

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Response from Innovate Hair Salon

Dear Christine,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had another great experience with us for your colour and cut. Our team at Innovate Hair Salon is always striving to provide the best services to our clients.

We appreciate your continued support and we look forward to seeing you again soon.

Warmly,
The Innovate Hair Salon Team

Hair style

David Boswell
27th Jun 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Kerry was excellent true professional and very welcoming and friendly will definitely be going back thanks david

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Response from Innovate Hair Salon

Hi David

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a wonderful experience at our salon, and we are especially happy to hear that Kerry provided you with excellent service. She is a true professional and always strives to make our clients feel welcomed and comfortable.

We are excited to have you as a client and we look forward to seeing you again at our salon. Thank you again for your support, and have a fantastic day!

Warmly,
The team at Innovate Hair Salon

Roots and Toner

Nyla Aslam
15th Jun 2024
Team Member: Marni
5.0

Marnie and Maya were brilliant. So attentive caring and did an amazing job with my hair. Loved the service and staff!! A big thank you xx

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Response from Innovate Hair Salon

Hi Nyla

Thank you so much for taking the time to leave this lovely review for us! We are thrilled that you had a great experience with Marni and Maya at our salon. We pride ourselves on providing attentive and caring service, and we are glad that it showed in your visit.

We are also pleased to hear that you loved the end result of your hair. We strive to consistently deliver amazing results for each and every client.

Thank you again for the kind words and for choosing us as your salon. We look forward to welcoming you back in the future!

Best wishes,
The team at Innovate Hair Salon

Best colour ever

Tracey Kerwin
5th Jun 2024
Team Member: Wendy
5.0
Appointment verified by SaloniQ Software

First appt today with Wendy for a colour correction on my bleached blonde hair and I can honestly say that this is the first time in years I have left a salon feeling great and the results absolutely exceeded my expectations. Wendy absolute knows her stuff and I will be recommending her to all my friends.

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Response from Innovate Hair Salon

Dear Tracey,

Thank you so much for taking the time to leave this wonderful review! We are so happy to hear that your first appointment with Wendy was a success and that you left feeling great. It means a lot to us that you had such a positive experience and that the results exceeded your expectations. We pride ourselves on having knowledgeable and skilled stylists like Wendy and we are glad she was able to help with your colour correction.

We truly appreciate you recommending our salon to your friends. Word of mouth recommendations are the best kind of advertising and we are grateful for your support. We hope to see you and your friends in our salon again soon!

Best regards,
The team at Innovate Hair Salon

Price query

Cheryl Waugh
3rd Jun 2024
Team Member: Katiya
5.0
Appointment verified by SaloniQ Software

Apologies , the ‘result’ in my previous review should have had 5 stars - I was just querying the costs.
Thanks Kate I love my colour

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Response from Innovate Hair Salon

Hi Cheryl! Thank you for your understanding and for clarifying your previous review. We're so glad to hear that you loved your color and we hope you feel your best self with your new hair.
Looking forward to having you back at our salon!
Warmly,
The team at Innovate Hair Salon

Price query

Cheryl Waugh
2nd Jun 2024
Team Member: Katiya
4.0
Appointment verified by SaloniQ Software

Thank you Kate for doing my root colour, foils & cut on Friday . I was just a little surprised by cost of £186 as never paid that before , I should have asked for breakdown beforehand as can’t figure it out x

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Response from Innovate Hair Salon

Hi Cheryl,

Thank you for taking the time to leave a review. We're glad to hear that you were happy with your colour and cut by Kate on Friday.

We completely understand that you were surprised by the cost of £186, as it was higher than what you've paid before. We apologise for not providing a breakdown beforehand and explaining how much more work was involved this visit. . We will make sure to communicate our pricing clearly in the future so there are no surprises. We appreciate your feedback and will use it to improve our service.

We hope to see you again at our salon.

Best,
The team at Innovate Hair Salon

New client

Hannah Mitchell
1st Jun 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

This was my first visit to Katie for colour, what an amazing transformation, from brassy overly bleached hair she done an amazing job with a low maintenance balayage. I love it, can’t wait to come back in a few weeks for the extensions to be fitted.

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Response from Innovate Hair Salon

Hi Hannah,

We are so glad to hear that you had an amazing experience at our salon with Katie for your first color visit! It's always our goal to provide our clients with a transformation they love and we're happy to hear that she was able to give you a low maintenance balayage that you adore. We can't wait to see you again in a few weeks for your extensions appointment!

Thank you for taking the time to share your positive feedback with us. We truly appreciate it and are looking forward to seeing you again soon!

Best,
The Innovate Hair Salon team