Great to be on holiday again. It's the only time I can have my nails done. As usual the lovely Louise has done a brilliant job once again. Always get a nice welcome and a good catch up. Xxxx
What a smashing person!! Brilliant stylist too. Just LOVE having my hair done at Concept. Thank you Ruby!! xx
Great service... love my nails
Was at the hairdressers today with my daughter have to say hannah is fantastic came out feeling great my hair looks fabulous and my daughters hair is so much healthier looking highly recommend will definitely be bk
Good service. Wasn't sure about my hair though as it was so soft and static in salon it didn't really show exactly how my hair would be so left and went home to sort my hair out myself.
After I restyled it I am happy with the cut.
Not sure if there is something that can be in salon to stop static and flat hair to let people who have fine hair see the end product a bit better as it seems fine now it's been redone.
Wouldn't say atmosphere is great as the salon was pretty empty when I was there, not much to keep you entertained apart from magazines. Tv's with something on instead of adverts would be good.
Excellent professional and friendly experience at 5pm
Excellent as always.
Really happy once again.
All staff very friendly and professional.
Highly recommend concept.
Today was my first time in the salon. I got an appointment at short notice, which was great. Helen was fantastic, gave advise and was friendly. I was apprehensive going to a new hair dresser but I couldn't fault my experience! I will definately be a regular now!
Had my hair done today for a wedding, could not have loved it more. Lots of compliments and people asking where it was done. Highly recommended
Love my new pink shiny nails
Got exactly what i asked for her to do. Love my cut n colour. Professional and friendly.
Had a great experience tonight. Was so pleased with my hair colour and cut. Felt really relaxed with everything. Sarah has done another great job. Hubby was so pleased with it. Says it takes years off me.
Really nice staff. Made to feel welcome. I will be back.
Will not be back as was told on phone my hair will be 15 pounds was on the seat for 5 mins and was told at the end 25 pounds my hair is short
It's a great place where the staff are happy to help. They work miracles on my hair.
Spent a luscious two hours getting a makeover in the supremely confident hands of Helena. Wonderful visit as always. Attentive, friendly, relaxing. This girl has artistic flair in abundance! And...as always ...I emerge feeling (and looking)a million dollars. Can't wait til my next visit.
Kids loved there hair .but was on on the 6th of April with ruby which I thought she cut my hair and colour it really well .but wasn't happy when this other lady come over and started saying about the colour she would recommend this and that and would nt recommend that I get colour ed the way ruby and I spoke about .and to me she was undermining her I thought and when I said no I want my hair dark her face said it all l know she was probably just trying to help but thought she was abit rude"but can't fault ruby .kind regards hayley Dewar
Had a cut and finish with Natalie. I had an idea what i wanted but wasn't completely sure. Natalie was very pleasant, understood the concerns i had. Explained the options available and took her time, showing my hair at each stage. I love my new shorter style. Natalie is an asset to the salon.
Sarah's done my hair for a few years. Always great!
Louise was lovely. Done a fab job. Defo be back ????????
Enjoyed my massage from rocio, my was and tint from Hayley was perfect and my boyfriend enjoyed his massage from maria
This was my first visit to this salon. Staff were very friendly and welcoming had no hesitation making another appointment .
Great customer service as usual. Love the new look salon. Always very friendly staff. Live my new shorter hairstyle courtesy of Sarah. Thanks again, always enjoyable at Concept
Had my first massage today, felt really relaxed and it was wonderful, Will definitely be booking again
Nicky was very professional, helpful and informative. I love my blow dry ! Thanks
Concept hair and beauty is a great salon, run by Helena who is knowledgable and very experienced. She has developed and built this salon through hard work and determination. All the staff are friendly and all have their own expertise. And it's clear that time is taken to teach and support younger and newer members of staff. This mean that you can be sure of receiving a very high quality experience and that you come away feeling like you have been well looked after and well and truly pampered.
I had my hair and make up done for my friends wedding, my outfit was 50s style and I wanted my hair and make up to reflect this, the girls did an amazing job. As always I left the salon feeling great! I've had my hair and make up done at Concept a few times and I always get my hair cut and styled here. Staff are always friendly and professional the salon itself is just amazing. Keep up the great work *****
Nicola and Steph did another great job. Thanks Again girls.
Well done, first time blow drying my hair, really pleased
Colour (to cover increasing amount of grey hairs) and cut. As always ruby does an excellent job and have to say had one of the best hair washes ever, great job by young lady that did that. Always a relaxing experience. Thank you see you all soon.
Attended for a mother's day blow dry and nails package. Very happy with both.
Always a warm welcome followed by a great haircut and colour experience.
Absolutely love my cut and colour done by Shannon today. Excellent service.
Fantastic massage. Felt really relaxed. I would highly recommend!
Another relaxing experience.
The young girl who blowdryed my hair was lovely and made an excellent job , fantastic value for money .
Natalie gave me a wonderful make over that I'm delighted with.
Fab treatment, great therapist, beautiful salon ????
Hannah thoroughly enjoyed her trip to the Salon. Thanks to Hannah for a fab cut. X
From reception to beautician all staff are friendly and welcoming!!
Love my nails by Ruby and my back is feeling much better after my massage which was perfect as was just the right amount of pressure. As always I would definitely recommend concept.
I am not good with new places, new people, busy places or too much noise as I have Asperger's syndrome so to be able to come to one place to get my hair done and any beauty treatments plus piercings & getting the earrings changed makes it less stressful. I can park right outside thus avoiding town centres so straight out safety of my car into a safe place, it's never too busy or noisy during the week and the staff make me feel so at ease. Concept has a calm & relaxing atmosphere plus the best hot chocolate I've had at a hairdressers.
Excellent
Truly amazing Salon ran by a simply amazing Helena!!! Would not consider going any where else, always leave feeling beautiful .. looking for a new Salon look no further.
As always a fab blow dry from Shannon
Absolutely loved my cut, colour and treatment done by ruby today! Looks and feels amazing, great service thank you
I always enjoy my time at Concept. Attentive staff, lovely modern but comfortable
salon, good products. Most importantly, great cut, colour and style.
Visited the saloon today for a lovely bouncy big blow dry. As always made to feel welcome and good attention to detail. Nicola did a lovely style and I left feeling very glamorous. See you again in a few weeks for more pampering.
Excellent service. Great staff.
This is 3 reviews in 1 as my three boys all have their hair done by Ruby and wouldn't dare accept anyone else. The trust that they have in Ruby in surreal however Ruby has had to earn it and she done just that by listening to them when they tell
her about what new styles they would like. They love the pampering that they get done and the head massages that they get. They think Ruby is utterly fab and so do I. 4 happy customers x
Very happy with my eyebrow wax done by Louise