Francesco Hair Cheltenham, Gloucestershire

4 Ormond Terrace, Regent Street, Cheltenham, Gloucestershire, GL50 1HR

About us

Welcome to the Francesco Hair Salon in Cheltenham! Established in 2006, our spacious, luxurious salon on Ormond Terrace offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 08:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
267 verified reviews
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Filter by rating

Wash, cut and blowdry

Miss Lisa Kings
7th Nov 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie is amazing, she always does a great job with my hair. I have really thick curly hair and she manages to take the weight out of it. I love having it straight after she’s cut it. Thank you for a great service every time!

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Response from Francesco Hair Cheltenham

Dear Miss Lisa,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you have consistently had a great experience with Evie at our salon. We understand how challenging it can be to manage thick curly hair, and we are glad that Evie has been able to provide you with the perfect solution. It's always a pleasure to help our clients achieve the look they desire.

We appreciate your continued support and look forward to having you back in the salon soon. Please don't hesitate to let us know if there's anything else we can do for you.

Best,
The team at Francesco Hair Cheltenham

Fabulous cut and blow dry

Carolyn Staite
1st Nov 2024
Team Member: Evie
5.0

Always a fabulous experience. Evie is very customar focus andl very attentive. Always a first class cut that keeps shape and is easy go me to maintain until my next cut.

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Response from Francesco Hair Cheltenham

Hi Carolyn,

Thank you so much for your kind words and lovely review! We are thrilled to hear that you always have a fabulous experience at our salon. We're so glad that you appreciate Evie's attention to detail and customer focus. We pride ourselves on providing first class cuts that are easy for our clients to maintain until their next visit.

We can't wait to see you again soon!

Best,
The Team at Francesco Hair Cheltenham

Haircut

Mrs Barbara Russell
24th Oct 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Very attentive and explained what was happening and discussed what I wanted

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Response from Francesco Hair Cheltenham

Dear Mrs. Barbara,

Thank you so much for taking the time to leave a review about your recent experience at our salon. We are delighted to hear that you found our team to be attentive and that they took the time to explain the process and discuss your desired outcome.

At Francesco Hair Cheltenham, our goal is to ensure that every client leaves feeling satisfied and confident with their hair. It is wonderful to know that we were successful in achieving this with you.

Thank you again for your kind words and for choosing our salon. We hope to have the pleasure of welcoming you back soon.

Best regards,
The team at Francesco Hair Cheltenham

Autumn hair colour

Mrs Helen Smith
21st Oct 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Thrilled

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Response from Francesco Hair Cheltenham

Dear Mrs Helen,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience at our salon. Our team at Francesco Hair Cheltenham strives to provide top-notch services to all our clients.

We are delighted that you were pleased with the outcome of your visit and that our staff took care of you. We appreciate your kind words and we look forward to seeing you again soon at our salon.

Best regards,

The team at Francesco Hair Cheltenham

Child hair cut

Hayley Roddwell
19th Oct 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Love Oliwia, she is so patient when cutting my 3 year olds hair. Beautiful cut once again.

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Response from Francesco Hair Cheltenham

Hi Hayley,

Thank you for taking the time to leave such kind words about your experience with Oliwia at our salon. We are so happy to hear that you and your little one had a great time and that you were pleased with the final result!

We value your feedback and will be sure to pass on your compliments to Oliwia. We look forward to welcoming you back to our salon soon for your next visit.

Take care,
Team at Francesco Hair Cheltenham

Warm & welcoming experience

Penelope
13th Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A lovely afternoon, with warm and friendly conversation in a welcoming salon atmosphere. Knowledgeable & helpful as always, Vicky offered helpful suggestions to help with some hair concerns, and as always I left the salon feeling lifted and with fabulous hair!

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Response from Francesco Hair Cheltenham

Dear Penelope,

Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you had a lovely afternoon in our welcoming salon atmosphere, and enjoyed warm and friendly conversation. We are glad to know that Vicky, our knowledgeable and helpful stylist, was able to address your hair concerns and offer helpful suggestions. We are happy that you left our salon feeling lifted and with fabulous hair.

We look forward to welcoming you back to our salon for another pleasant experience.

Warm regards,
The team at Francesco Hair Cheltenham

great visit

Mrs Tracey Dawson
10th Oct 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

been to Evie several times now , she always does a great job and is very informative on products and how to look after my hair

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Response from Francesco Hair Cheltenham

Dear Mrs Tracy,
Thank you so much for your lovely review. We are pleased to hear that you have enjoyed your visits with Evie and that she has provided you with helpful advice on hair care and products. Our team takes great pride in delivering exceptional service to our clients, and we are glad to know that Evie has met your expectations. We appreciate your continued support and look forward to your next visit to our salon.
Warm Regards,
The Team at Francesco Hair Cheltenham.

Beautiful

Aleksandra Burzynska
10th Oct 2024
Team Member: Vicky
5.0

Vicky is an absolute gem. She knows curly hair very well and she understands your vision the moment you starts explaining what you want to see on your head. I absolutely adore her and her talent.

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Response from Francesco Hair Cheltenham

Dear Aleksandra,

Thank you so much for taking the time to leave this lovely review! We are so happy to hear that you had a great experience with our stylist Vicky. She has a true talent for working with curly hair and we are glad that she was able to understand and bring your vision to life.

We truly appreciate your kind words and we will make sure to pass them along to Vicky. We are grateful to have her as a part of our team. Thank you for trusting us with your hair and we look forward to seeing you again soon.

Warmly,

The team at Francesco Hair Cheltenham

Refresh

Liz Barton-Ancliffe
10th Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Greeted, appointment on time. Short discussion on what I wanted. Quick and easy with a lovely coffee.

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Response from Francesco Hair Cheltenham

Hi Liz,

Thank you for taking the time to leave us a review. We're glad to hear that you were greeted warmly and that your appointment was on time. Our team takes great pride in delivering prompt and efficient service.

We're happy to know that the consultation process was brief yet effective in understanding your desired hairstyle. Our goal is always to make sure our clients leave feeling satisfied with their look.

We're also pleased to hear that you enjoyed our delicious coffee. We believe that small details can make a big difference in the overall salon experience.

Thank you again for your positive feedback. We appreciate your support and look forward to seeing you again soon.

Best, The Team at Francesco Hair Cheltenham

Hairdo

Mrs Carol Hatwell
4th Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Very good experience and truly satisfied with the new hairdo. Vicky never fails to impress!
Also, very good reception from Sue, ever so helpful.

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Response from Francesco Hair Cheltenham

Dear Mrs Carol,

Thank you for taking the time to share your experience at our salon. We're thrilled to hear that you had a very good experience and truly satisfied with your new hairdo. It's always a joy for us to know that our clients are happy with the results.

We will be sure to pass along your kind words to Vicky and Sue. We're lucky to have them as part of our team, and it's great to hear that they both played a part in making your visit enjoyable.

We can't wait to see you again for your next appointment. Thank you for choosing us!

Best regards,
The team at Francesco Hair Cheltenham

Customer Satisfaction 100%

Mrs Sharon Rossi
3rd Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky never fails to make my experience at Francesco’s Cheltenham 100% success

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Response from Francesco Hair Cheltenham

Dear Mrs Sharon Rossi,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that Vicky always makes your visits a success at Francesco Hair.

We truly value your patronage and are grateful for your continued support. We will make sure to pass along your kind words to Vicky and the rest of our team.

Thank you again for choosing Francesco Hair for your haircare needs. We can't wait to see you again soon!

Best,
The Team at Francesco Hair Cheltenham

Very good experience

Mara Montoliu
1st Oct 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

I came to the salon in August. I've been here a few times and always search for Evie because am really happy that she can understand what I need and tries hard to get it. She's very talented and nice

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Response from Francesco Hair Cheltenham

Dear Mara Montoliu, we are delighted to hear that you enjoyed your visit to our salon in August. We appreciate your kind words about Evie and her talent in understanding your hair needs. Your satisfaction is our top priority and we are glad that Evie made your experience at our salon a pleasant one. We will be sure to pass on your compliments to her. We look forward to seeing you again soon. Thank you for your continued support.

Best regards,
The team at Francesco Hair Cheltenham

cut and blow dry appointment

Mrs Paulette Wilkins
29th Sep 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

amazing service from start to finish as always xx

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Response from Francesco Hair Cheltenham

Dear Mrs Paulette,

Thank you so much for leaving us a kind review! We are thrilled to hear that you had an amazing experience at our salon. Our team takes great pride in providing excellent service from start to finish and we are delighted to know that it has been consistent for you. We hope to continue exceeding your expectations in the future as well.

Thank you for your continuous support and we look forward to seeing you again soon!

Best regards,

The team at Francesco Hair Cheltenham

Love getting my hair done here !

Anna Preece
27th Sep 2024
Team Member: Evie
5.0

Evie was lovely the whole time and I love how my hair turned out

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Response from Francesco Hair Cheltenham

Hi Anna,

Thank you so much for taking the time to leave a review. We're thrilled to hear that Evie made your salon experience enjoyable and that you love your new hair. We take pride in our stylists and their ability to make our clients feel comfortable and satisfied with their hair.

We hope to see you back at our salon soon and continue to give you great results. Let us know if there's anything else we can do for you.

Take care,

The Francesco Hair Cheltenham team

Hair colour and cut by Vicki

Mrs Selina Brown
27th Sep 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Another wonderful cut and colour by Vicki. She is a complete gem. Professional and truly the best as what she does. My hair is looking amazing colour beautiful and curls have bounced back with such passion. Until next time thanks Vicky you are the best !

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Response from Francesco Hair Cheltenham

Dear Mrs Selina Brown,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had another wonderful cut and colour by our stylist, Vicki.

We completely agree that Vicki is a gem and her passion for her work shines through in her professionalism and skills. It's always a pleasure to see your hair looking amazing and your curls bouncing back with such beauty.

We appreciate your loyalty to our salon and we can't wait to see you again for your next appointment. Thank you for choosing our salon and for trusting us with your hair.

Warm regards,
The Team at Francesco Hair Cheltenham

Perfect

Mrs Philly Cole
25th Sep 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

A great cut exactly on brief. Thank you

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Response from Francesco Hair Cheltenham

Dear Mrs. Philly,

Thank you for leaving us such a positive review! We are pleased to hear that you received a great cut that was exactly what you requested. Our team at Francesco Hair Cheltenham aims to provide top-notch service and we are happy to know that we met your expectations.

We hope to see you again soon and continue to provide you with excellent hair services. Thank you for choosing our salon and for taking the time to leave your feedback. Your satisfaction means everything to us.

Warmly,
The Team at Francesco Hair Cheltenham

Hair cut and blowdry

Mrs Sylvia Grey
25th Sep 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent, as always, and very helpful with advice. Vicky cuts and styles perfectly. She works very hard at her role, and I can't praise her highly enough.

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Response from Francesco Hair Cheltenham

Dear Mrs Sylvia,

Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you had an excellent experience at our salon and that Vicky provided you with helpful advice and a perfect cut and style. We will definitely pass on your praises to Vicky, she truly works hard and we are lucky to have her on our team.

We appreciate your support and hope to welcome you back to our salon soon.

Warmly,
The team at Francesco Hair Cheltenham

Consistently fab!

Caterina Marshall
14th Sep 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Love Evie - always so positive and friendly and I always love my hair ❤️

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Response from Francesco Hair Cheltenham

Dear Caterina Marshall,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you are a fan of Evie's positive and friendly attitude, and that you always love your hair after visiting our salon.

We strive to provide a welcoming and enjoyable experience for all of our clients, and it's wonderful to know that we have succeeded in doing so for you. We truly appreciate your support and loyalty, and we can't wait to see you again for your next hair appointment!

Take care and have a lovely day!

The team at Francesco Hair Cheltenham

Always a Pleasure

Mrs Elizabeth Lewis
12th Sep 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, a pleasant, relaxing hour with Vicky and a great haircut too!

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Response from Francesco Hair Cheltenham

Dear Mrs Elizabeth, thank you so much for taking the time to write such a lovely review about your experience with Vicky at our salon. We are thrilled to hear that you enjoyed your haircut and had a pleasant and relaxing hour with her. We will make sure to pass along your kind words to Vicky. We appreciate your patronage and look forward to seeing you again soon. Warm regards, the team at Francesco Hair Cheltenham.

Excellent service as always

Alejandra Wonnacott
7th Sep 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

She’s always helpful and friendly also very nice and patient with the kids.

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Response from Francesco Hair Cheltenham

Hi Alejandra,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are so glad to hear that you had a positive experience with us. Our team strives to create a welcoming and patient environment for all of our clients, even the little ones! Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Cheltenham

A very good experience!

Mrs Tracey Stanton
28th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Having recently moved to Cheltenham I had been concerned about finding a good hairdresser. I needn't have worried! My first appointment began with Sue (the receptionist) making me feel very welcome, even though I was thirty minutes early for my appointment. Emma, my stylist, was great. She spent time asking me what I wanted and she then took time to explain what technique she would use to achieve this. The entire appointment was great and I was very pleased with my hair at the end of the appointment. I will definitely come back and have already booked a second appointment.

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Response from Francesco Hair Cheltenham

Dear Mrs Tracey Stanton,

Thank you ever so much for taking the time to leave us a review. We are thrilled to hear that your recent experience with us was nothing short of excellent!

We are delighted to know that Sue and Emma were able to make you feel welcome and comfortable during your visit to our salon. It's always important for us to make our clients feel at ease and we are glad that this was reflected in your time with us.

We truly appreciate your kind words regarding your hair and we are glad that Emma was able to achieve the look that you wanted. We look forward to welcoming you back for your second appointment and we will strive to ensure that you continue to have great experiences with us.

Thank you again for choosing our salon and we can't wait to see you again soon!

Best wishes,
The team at Francesco Hair Cheltenham

Feel fabulous

Mrs Denise Bligh
28th Aug 2024
Team Member: Oliwia
4.5
Appointment verified by SaloniQ Software

Prepare to feel fab. I had a treatment and blow dry. I always leave with a smile. From your welcome through all the steps, it's just how you want to be treated. My hair looked great. I would highly recommend.

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Response from Francesco Hair Cheltenham

Dear Mrs. Denise,

We are thrilled to hear that you had a lovely experience with us at Francesco Hair Cheltenham! It brings us great joy to know that you felt fabulous after your treatment and blow dry.

Our team takes pride in providing exceptional customer service and we are delighted to know that you felt welcomed and well taken care of during your visit. And of course, we are delighted that your hair looked great - your satisfaction is our top priority.

Thank you for recommending us, it truly means a lot to us. We hope to have the pleasure of pampering you again in the near future.

Best regards,

The team at Francesco Hair Cheltenham

Fab❤️

Mrs Cindy Pettit
22nd Aug 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent as always - everyone is lovely in the salon and always make you feel welcome. Vicky is a master at her craft - would not hesitate to recommend ❤️

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Response from Francesco Hair Cheltenham

Dear Mrs. Cindy Pettit,

Thank you so much for taking the time to leave such a kind review of your recent visit at our salon. We are thrilled to hear that you had a wonderful experience and always feel welcome here. It is our utmost priority to provide excellent service and create a warm and friendly environment for our clients.

We are so glad that Vicky's talent and skills have met your expectations. She truly is a master at her craft and we are lucky to have her as a part of our team. Thank you for recommending us, it means a lot to us.

We can't wait to welcome you back to our salon soon. Until then, take care!

Warm regards,
The team at Francesco Hair Cheltenham

Amazing stylist

Anonymous
21st Aug 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I’ve been having my hair done by Oliwia for over a year now and she never fails to make my hair look amazing!
She is always so patient with me and listens to exactly what I want along with never complaining about my very thick, water loving hair!
Oliwia always makes me feel comfortable and willing to go the extra mile to make my experience the best it can be!
There is no one else I’d trust with my hair, thank you Oliwia!

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you for taking the time to leave such a kind review! We are so glad that Oliwia has consistently provided you with amazing hair styling services. Our team takes great pride in listening to our clients' needs and we are happy that Oliwia has made you feel comfortable and satisfied with the results. Your appreciation means a lot to us and we will definitely pass on your kind words to Oliwia. We are grateful for your trust and we look forward to providing you with the best possible experience every visit.

Warmly,
The team at Francesco Hair Cheltenham

Francesco Cheltenham

Isabelle Forbes
21st Aug 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, a relaxed, friendly atmosphere, contributed to by every member of staff.
And the usual professional job by Vicky!

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Response from Francesco Hair Cheltenham

Hi Isabelle,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a relaxing and enjoyable experience at our salon, and we're especially glad to know that Vicky did a great job on your hair. Our team takes pride in creating a welcoming and friendly atmosphere for all our clients, and it's wonderful to hear that we succeeded with you. We appreciate your support and look forward to seeing you again in the future.

Take care,
The team at Francesco Hair Cheltenham

Great haircut in a relaxed, friendly, upbeat salon

Karen Goard
17th Aug 2024
Team Member: Evie
4.0
Appointment verified by SaloniQ Software

My first visit to Francescos, having bagged a cancellation AND on a Saturday! Warm and welcoming reception courtesy of Sue, who booked me in and provided me with a freshly made cuppa and biccie! Evie greeted me and apologised straight away for slight delay. Lovely girl, who made me feel at ease and helped me decide what I wanted. A lovely haircut and Evie really took on board and delivered what I wanted! Salon space quite small and a little hectic, but nonetheless a very positive experience. I will definitely be booking again with Evie. Thank you very much and would thoroughly recommend!

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Response from Francesco Hair Cheltenham

Hi Karen, we are so glad to hear that you had a positive experience at our salon. Our team strives to provide warm and welcoming service to all our clients. Sue and Evie are both amazing at what they do, and we are happy to hear that they made your first visit with us special. We apologize for any delays and appreciate your understanding. We are also glad that you were able to relax and enjoy a cup of tea while getting your haircut. Thank you for trusting Evie with your hair and we look forward to seeing you again soon. Thank you for recommending us, it means the world to us! From, the team at Francesco Hair Cheltenham.

Just love the whole team!

Mrs Jennifer Du Parc Braham
17th Aug 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

The friendliest, most wonderful team of ladies in Cheltenham. Oliwia is the most attentive lovely person and I always look forward to coming in! Love you all

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Response from Francesco Hair Cheltenham

Dear Mrs. Jennifer,

Thank you so much for taking the time to leave your kind words about our salon. We are delighted to hear that you had such a positive experience with our team, especially with Oliwia. We are thrilled that you feel welcomed and attended to during your visits with us.

Your support and appreciation mean a lot to us and we are grateful for the opportunity to serve you. We look forward to seeing you again and providing you with the same level of fantastic service that you have come to expect from us.

Sending our warmest regards from the team at Francesco Hair Cheltenham!

perm

Sam Collis
16th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

brilliant! Emma’s lovely too

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Response from Francesco Hair Cheltenham

Hi Sam,

Thank you so much for your kind review! We are thrilled to hear that you had a brilliant experience at our salon. Emma is definitely one of our shining stars and we are happy she was able to make your visit even more enjoyable.

We hope to see you again soon and continue providing you with top-notch hair services.

Best regards,
The team at Francesco Hair Cheltenham

Fantastic

Mrs Bev Millyard
13th Aug 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Best salon in Cheltenham, I enjoy every visit and come out feeling lovely

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Response from Francesco Hair Cheltenham

Dear Mrs Bev Millyard,

Thank you so much for taking the time to leave us such a kind review. It truly means a lot to our team at Francesco Hair Cheltenham.

We are thrilled to hear that you enjoy every visit to our salon and always leave feeling lovely. It is our goal to provide our clients with the best possible experience, and it seems like we have achieved that with you.

We appreciate your continuous support and look forward to seeing you again soon.

Warmly,

The team at Francesco Hair Cheltenham

Wonderful

Ginny Black
8th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I was absolutely thrilled with my hair today. First time in a salon for years. I was greeted beautifully and nothing was to much trouble, even water for my dog. Emma did a wonderful job with my hair and I can’t wait to return for colour next month. Thank you for a very professional and friendly experience.

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Response from Francesco Hair Cheltenham

Hey Ginny,

Thank you so much for taking the time to leave such a lovely review! It means a lot to us that you had such a positive experience at our salon. We're glad you felt welcomed and appreciated the extra care we took with your furry friend.

We are also thrilled that Emma did a wonderful job with your hair and that you're excited to come back for your next appointment. We strive to provide professional and friendly service to all of our clients, and we're so happy that it came across during your visit.

We look forward to seeing you again next month and making your hair even more fabulous. Take care!

Team at Francesco Hair Cheltenham

The most consistently friendly salon ever!

Mrs Linda Rex
8th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely salon that always makes you feel so welcome; not just the stylist, but the whole of the team. I felt really looked after, which was just what I needed.
Needless to say, my hair looks fantastic. Thank you so much Emma, you’re star!

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Response from Francesco Hair Cheltenham

Dear Mrs Linda,

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you had such a positive experience at our salon. Our team works hard to ensure that all our clients feel welcomed and cared for during their visit.

We are also thrilled to hear that you are happy with your hair and that Emma did an amazing job. We will make sure to pass on your kind words to her!

We hope to see you again soon and continue to make you feel like a star.

Best wishes,

The team at Francesco Hair Cheltenham

Great short hair style

Mrs Elaine Mather
8th Aug 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Yet again Vicky delivers ! I was pretty unclear on what I wanted and feeling a bit down when I went into the salon . Came out feeling much lifted with a great hair cut that reflects me. Bucky really know her clients

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Response from Francesco Hair Cheltenham

Dear Mrs. Elaine,

Thank you so much for taking the time to leave a review about your experience at our salon. We are so glad to hear that Vicky was able to deliver a great hair cut that reflects your personality, even though you were feeling unsure about what you wanted. We strive to make sure all our clients leave feeling confident and uplifted. We will be sure to pass along your kind words to Vicky and our team. We truly appreciate your support and we hope to see you again soon.

Best,
The team at Francesco Hair Cheltenham

A great team!

Traceyann Whitfield
8th Aug 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I have watched the salon grow from strength to strength since Vicky took over. Her hardwork is a credit to her and she has definitely turned the salon around. She has a great team around and is invested in their development and training. The salon has a home from home feeling and you always receive a warm welcome, a happy smile and the offer a drink immediately, which adds to the great customer service you receive.
Olivia is an excellent colourist and she gets my colour perfect everything I go, I trust her implicitly. Her diary gets booked up quickly, which is a testimony to her skills and knowledge.

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Response from Francesco Hair Cheltenham

Dear Traceyann,

Thank you for taking the time to share your positive experience at our salon. We are delighted to hear that you have noticed the growth and improvement since Vicky took over. We are truly grateful for her hard work and dedication, and we are lucky to have such a great team supporting her.

It's wonderful to hear that you feel at home when you visit us and that you have received a warm welcome from our team. We always strive to provide the best customer service, and it's lovely to know that you have experienced this firsthand.

We will pass on your kind words to Olivia and we are glad that she has consistently delivered the perfect color every time. We appreciate your trust in her skills and knowledge.

We look forward to welcoming you back to our salon for your next visit.

Warm regards,

The team at Francesco Hair Cheltenham

Professionsl

Angela Joyce
6th Aug 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, a professional at work. Instinctively knows what you want, how to expertly do it.
A very satisfied customer.

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Response from Francesco Hair Cheltenham

Dear Angela,

Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Francesco Hair Cheltenham. It truly means a lot to us to know that you were satisfied with our service and that we were able to meet your expectations.

We take great pride in our team's professionalism and expertise, so it's always nice to hear that our efforts are appreciated by our customers. We hope to have the pleasure of seeing you again soon and thank you for choosing us for your hair needs.

Warmly,

The Team at Francesco Hair Cheltenham

Cut n blow dry

Mrs Yvonne Arkell
31st Jul 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Brilliant as always. I’ve been going to Francesco Hair Salon for over 10 years and always come out happy 😃

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Response from Francesco Hair Cheltenham

Dear Mrs. Yvonne,

Thank you so much for taking the time to leave such a kind review for us! We are thrilled to hear that you have been a loyal customer for the past 10 years and that you always leave our salon feeling happy 😃 This means the world to us and we truly appreciate your continued support.

We hope to see you again soon and continue providing you with amazing hair experiences.

Warmly,
The team at Francesco Hair Cheltenham

Vicky is the BEST

Miss Norah Cordell
30th Jul 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Today my daughter had her first haircut with Vicky she was incredible from start to finish. She was so understanding especially it being Norah’s first visit, we left with a gorgeous haircut and a very happy little girl.

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Response from Francesco Hair Cheltenham

Dear Miss Norah, thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you and your daughter had a wonderful experience with Vicky. She is a talented stylist and always goes above and beyond for our clients. It's great to hear that your little girl was happy with her first haircut. We strive to make every visit special and enjoyable for our clients, especially the little ones. Thank you again for your kind words and we look forward to welcoming you both back to our salon in the future. Have a fantastic day! From the team at Francesco Hair Cheltenham.

My 8 week treat

Janice Payne
27th Jul 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always i look forward to my visit. Acknowledge upon entering the salon.
Vicky is very knowledgeable and positive about the plan of action for my appointment.
Offered a drink on sitting down
Salon was busy.

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Response from Francesco Hair Cheltenham

Dear Janice, thank you so much for your lovely review! We are delighted to hear that you always look forward to your visits at our salon. We always strive to offer the best experience for our clients, and we are glad to hear that Vicky has been knowledgeable and positive in planning your appointment. It's also great that you were offered a drink upon sitting down, we want you to feel relaxed and comfortable during your time with us. We apologize if the salon was busy, but we are happy to see that it didn't affect your experience. Thank you again for your kind words and we look forward to welcoming you back to our salon. Take care!

Best regards,
The Team at Francesco Hair Cheltenham

Never disappoints!

Mrs Angela Goldsby
25th Jul 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Have been coming to this salon for 16yrs. I wouldn't go anywhere else. Always confident of a really professional result. Thank you

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Response from Francesco Hair Cheltenham

Dear Mrs Angela,

Thank you so much for your kind review! We are thrilled to hear that you have been a loyal customer for 16 years and wouldn't go anywhere else. Our team here at Francesco Hair Cheltenham takes pride in providing our clients with a top-notch, professional experience every time they walk through our doors.

We appreciate your continued support and trust in our services. It brings us joy to know that you leave our salon feeling confident with a professional result. Thank you for choosing us and we look forward to seeing you again soon!

Best regards,
The Team at Francesco Hair Cheltenham

Cut blow dry

Pauline Iddon
24th Jul 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

So pleased Emma did a really nice cut on my shortish hair. and a lovely blow dry. We talked about some colour highlights in September.

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Response from Francesco Hair Cheltenham

Hi Pauline,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with Emma's work on your hair. She is definitely skilled in giving great cuts and blow drys!

We would love to see you back in September to discuss the idea of adding some color highlights to your hair. Our team of stylists are well-trained in the latest color techniques, so you can rest assured you'll leave with fabulous results.

Thanks again for choosing to visit us and for your kind words. We look forward to seeing you soon!

Best,
The team at Francesco Hair Cheltenham

Fabulous haircut as always!

Anna M
19th Jul 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Love the salon. They look after their customers with nice drinks and great chats and it’s so conveniently situated. Oliwia is fabulous and always makes my hair look fab. Thank you!

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Response from Francesco Hair Cheltenham

Dear Anna,

Thank you for taking the time to leave such a lovely review! We're thrilled to hear that you enjoyed your experience at our salon and appreciated our hospitality. It means a lot to us that you found our convenient location and friendly chats to be a great addition to your visit.

We will definitely pass on your compliments to Oliwia, she will be delighted to know that she has made your hair look fabulous. Thank you for choosing us and we look forward to seeing you again soon!

Best regards,
The team at Francesco Hair Cheltenham

Miss

Miss Lauren Palmer
17th Jul 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous hair cut and wonderful service. Vicky took her time to listen to what I wanted and worked through ideas.

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Response from Francesco Hair Cheltenham

Dear Miss Lauren,

Thank you for taking the time to leave us such a kind review. We greatly value your feedback and are delighted to hear that you had a fabulous hair cut and enjoyed our wonderful service. We pride ourselves on our attentive and attentive staff, and we are thrilled that Vicky took the time to listen to your wants and worked through ideas with you.

We are always happy to help our clients achieve the look they desire, and we are glad to hear that you were satisfied with the end result. Your satisfaction is our top priority and we appreciate you choosing our salon for your hair care needs.

Thank you again for your wonderful review. We look forward to seeing you again in the future!

Best,
The Team at Francesco Hair Cheltenham

Kids’ haircut

Lois Edge
13th Jul 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Friendly and attentive service. My daughter’s delighted with her cut and blow dry. Lovely to have a cup of tea and chocs too. Thank you!

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Response from Francesco Hair Cheltenham

Hi Lois,

Thank you so much for your lovely review! We're thrilled to hear that you and your daughter enjoyed your experience with us at our salon. Providing friendly and attentive service is something that we pride ourselves on, and we're delighted that your daughter loves her new cut and blow dry.

We also love nothing more than making sure our clients feel comfortable and relaxed, which is why we offer complimentary tea and chocolates. It's all part of the experience!

Thank you once again for choosing to visit us. We can't wait to welcome you and your daughter back to our salon.

Warmly,
The team at Francesco Hair Cheltenham

Love my hair

Catherine Bocage
13th Jul 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

When I got home got compliment from my husband and my son. Vicky always does my hair and listen to what I want, very good atmosphere between all the stylist.

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Response from Francesco Hair Cheltenham

Hi Catherine,

We are thrilled to hear that you received compliments from your family after your visit to our salon. It's always a great feeling when we can make our clients feel good about themselves. Vicky is an amazing stylist and we are glad that you are happy with her work. We take pride in our team's ability to listen to our clients and create the perfect look for them. It's also wonderful to know that you enjoyed the atmosphere in our salon. We strive to create a welcoming and friendly environment for all of our clients.

Thank you for leaving such a kind review. We look forward to seeing you again soon.

Best,
The team at Francesco Hair Cheltenham

Wonderful service as usual

Mandy Sprason
4th Jul 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As always, Emma and all the staff made the visit a pleasure. Love having my hair done and these ladies make it even better and more enjoyable! Thank you!

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Response from Francesco Hair Cheltenham

Hi Mandy,

Thank you for taking the time to leave such a lovely review about your recent visit at our salon. We are delighted to know that you had a great experience with us once again.

Our team at Francesco Hair Cheltenham always strives to create a pleasant and enjoyable environment for our clients. Emma and the rest of our staff are passionate about what they do and love making our clients feel their best.

We truly appreciate your kind words and look forward to seeing you again soon at our salon.

Best regards,
The team at Francesco Hair Cheltenham

Great service

Anonymous
3rd Jul 2024
5.0

Neglected hair evie once again brought it back to great style and left feeling good

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Response from Francesco Hair Cheltenham

Hi there,

Thank you so much for taking the time to leave this lovely review. We are thrilled to hear that you had such a positive experience with us at Francesco Hair Cheltenham.

Our team takes great pride in helping our clients feel good about their hair, so we are delighted to know that we were able to achieve this for you.

We hope to see you again soon for another great style and to make you feel wonderful once more.

Best wishes,
The team at Francesco Hair Cheltenham

Styling

Terry Fraser
29th Jun 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Great service , Extremely happy with my hair

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Response from Francesco Hair Cheltenham

Hi Terry,

Thank you so much for leaving us a review. We're thrilled to hear that you had a great experience at our salon and that you're extremely happy with your hair. Our team is always committed to providing excellent service and we're glad to know that we've succeeded in doing so.

We appreciate your kind words and we hope to see you again at our salon soon. Feel free to reach out to us if you have any further hair needs.

Warm regards,
The team at Francesco Hair Cheltenham

Really amazing service

Ellie
27th Jun 2024
5.0

Absolutely loved my hair and the service I received from Evie. She took the time to talk me through colours, what I wanted and advised me on what would suit me best and work for a natural maintainable look. Really enjoyable appointment and so happy with the results

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Response from Francesco Hair Cheltenham

Hi Ellie,

Thanks for taking the time to leave such a lovely review! We're so glad to hear that you loved your hair and the service provided by Evie. She truly takes pride in helping our clients achieve their desired look and always ensures they leave happy.

We're also happy to hear that you found the appointment enjoyable and that you're pleased with the results. It's our goal to not only provide great hair services, but also a positive and relaxing experience for our clients.

Thank you for choosing us, and we're looking forward to seeing you again soon!

Best,
The Team at Francesco Hair Cheltenham

So happy

Miss Ruby Bocero
9th Jun 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Came here as a walk-in yesterday for a haircut and was greated very kindly. Oliwia was amazing with my curly hair. I am very happy with the result and it is the first time I have left the hairdressers happy with my curls immediately in a very long time. Usually I need to go home and sort it out myself, but not here, not with Oliwia. She was fantastic!!!

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Response from Francesco Hair Cheltenham

Dear Miss Ruby,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a positive visit as a walk-in customer and were warmly greeted by our team.

We are even more thrilled to know that Oliwia did a fantastic job with your curly hair. We strive to provide our customers with excellent service and we are delighted that you left our salon with a happy and satisfied feeling.

Your words have been shared with Oliwia and she was overjoyed to learn of your satisfaction with her work. We look forward to welcoming you back in the future and providing you with the same level of service.

Thank you again for choosing our salon and we wish you all the best with your beautiful curls!

Warm regards,
The team at Francesco Hair Cheltenham

Great salon

Rona Moore
7th Jun 2024
Team Member: Oliwia
5.0

I have been to Oliwa a number of times now and I always love my hair. She always understands exactly what I want and is always giving me great tips! The salon is very stylish and all the staff are really lovely.

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Response from Francesco Hair Cheltenham

Hi Rona,

Thank you so much for leaving such a wonderful review! We're so happy to hear that you always love your hair when you come to our salon. Oliwa is a talented stylist and we will be sure to pass along your kind words to her.

We're glad that you appreciate the stylish atmosphere of our salon and the lovely staff. Our team works hard to create a welcoming and top-notch experience for our clients.

Thank you again for taking the time to share your positive experience. We look forward to seeing you again soon!

Best,
The Team at Francesco Hair Cheltenham

Satisfied customer

Mrs Julie Carroll
6th Jun 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Once again ( never fails ) Vicky has coloured and styled my hair to perfection .
A fabulous hairdresser who I’m always recommending .

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Response from Francesco Hair Cheltenham

Hi Mrs Julie,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that Vicky has once again done an amazing job on your hair. We will definitely pass on your kind words and recommendation to her.

It is always a pleasure to have you at our salon and we look forward to welcoming you back for your next hair appointment.

Warm regards,
The Team at Francesco Hair Cheltenham