Francesco Hair Cheltenham, Gloucestershire

4 Ormond Terrace, Regent Street, Cheltenham, Gloucestershire, GL50 1HR

About us

Welcome to the Francesco Hair Salon in Cheltenham! Established in 2006, our spacious, luxurious salon on Ormond Terrace offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 08:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
291 verified reviews
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Filter by rating

Thank you

Mrs Valerie Collins
20th Dec 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky, I really appreciated you fitting me in tonight. I am so pleased with my hair! Thank you again and have a lovely Christmas.

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Top Class Salon

Mrs Linda Rex
18th Dec 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I can’t tell you how wonderful this salon is, you just have to experience it for yourself. Emma gave me a new look today and I’m so thrilled with it. I feel fantastic She always takes time to listen to you and then she will discuss how she is going to achieve your look.
Everyone in the salon takes time to say hello, I’ve never been in a salon that does this. It makes you feel like you matter to them all.

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Curly cut

Amy Pugh
17th Dec 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Oliwia is brilliant! She gave me exactly what I wanted - a much shorter, messy choppy cut. I love it and it feels so much better. Brilliant advice too. Very pleased. Thank you Oliwia 🎄

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Gorgeous colour

Ms Claire Brimble
17th Dec 2024
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Vicky helped me decide on adjusting the colour of my hair. Really pleased.

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Fabulous

Mrs Bev Millyard
13th Dec 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always such a lovely time spent at the salon , it is like going to see your loving family , plus I always leave feeling and looking great , best salon in Gloucestershire

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Cut blow dry

Ms Pauline Iddon
13th Dec 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very pleased with service. Thank you.

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Cut blow dry

Ms Pauline Iddon
12th Dec 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very pleased with service. Thank you.

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Cut & blowdry

Terry Fraser
12th Dec 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicki is a wonderful stylist who always makes her clients feel welcome

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excellentas aw

Gareth Davies
8th Dec 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Great stylist, lovely friendly salon

Mrs Christine Dawes
7th Dec 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky as ever listened to my ideas, advised on the best option for my hair and delivered an excellent cut and finish!

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Fabulous

Mrs Yve Kane
5th Dec 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Would highly recommend this salon.
Vicky always listens closely to my needs and comes up with a great style every time.

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Relaxer

Mrs Catherine Bocage
30th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I had my relaxer done by Vicky and she always know what I want. I wished I knew Francesco years ago and Sue is very good and she knows that I should not get a hot drink before my relaxer. Ricky makes you feel welcome. The only hairdresser that I will be using.

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Response from Francesco Hair Cheltenham

Dear Mrs. Catherine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Vicky was able to give you the perfect relaxer and that Sue knew just how to make you feel comfortable during your appointment. We are also glad to know that Ricky made you feel welcome - he takes great pride in providing excellent service to our clients.

We are honored to be your go-to hairdresser and we look forward to seeing you again soon. Thank you for choosing Francesco Hair Cheltenham!

Warmest regards,

The team at Francesco Hair Cheltenham

Amazing as always

Nina Cooper
30th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Knows exactly what suits me & my hair…. Very professional and friendly.

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Response from Francesco Hair Cheltenham

Hi Nina,

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience at our salon. Our team at Francesco Hair Cheltenham takes pride in delivering professional and friendly service to all our clients.

We are happy to know that our stylist was able to understand your hair and your needs. We always strive to provide personalized services based on each individual's preferences and style. Your satisfaction is our top priority.

We truly appreciate your kind words and we look forward to welcoming you back to our salon in the future. Thank you for choosing Francesco Hair Cheltenham.

Warm Regards,
The Team at Francesco Hair Cheltenham

Fabulous Hair

Julie Carroll
29th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Once again am so delighted with how Vicky cut and coloured my hair yesterday and I’ve received so many compliments already , thank you for fabulous hair and fabulous and friendly service .

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Response from Francesco Hair Cheltenham

Hi Julie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were delighted with Vicky's cut and color. It means a lot to us that you have already received compliments on your hair.

We pride ourselves on providing fabulous hair and friendly service, so we truly appreciate your kind words. We can't wait to have you back in our salon and continue providing you with top-notch service.

Thank you again, Julie!

Warm regards,
The Francesco Hair Cheltenham team

Cut and colours with Vicky

Mrs Patricia Topping
23rd Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Lovely colours and Vicky trims only as much as I want. Great result. Have been coming to Francescos for a very long time so didn’t need pre-colour service.

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Response from Francesco Hair Cheltenham

Dear Mrs Patricia,

Thank you so much for your lovely review! We are glad to hear that you are happy with the colours and Vicky's trimming technique. Our team at Francesco Hair Cheltenham always strives to give our clients the results they desire while taking into account their preferences.

It's great to know that you have been a long-standing client of ours and trust us with your hair needs. We value your loyalty and will continue to provide you with top-notch service. Thank you for choosing us as your go-to salon.

We look forward to your next visit with us!

Best wishes,
The team at Francesco Hair Cheltenham

Excellent

Anonymous
21st Nov 2024
5.0

I have been looking for a hairdressers for a long time. I am now so pleased with not only the cut but also the welcome I chat I get when I visit.

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Response from Francesco Hair Cheltenham

Hey there,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you are pleased with your haircut and the welcoming atmosphere when you visit us. We always strive to make sure our clients feel comfortable and at home with us, so it means a lot to hear that we have succeeded.

We can't wait to see you again and provide you with another amazing experience. Thank you for choosing our salon and for your kind words.

Best,
The Team at Francesco Hair Cheltenham

Miss Stephanie wint

Mrs Stephane Wint
20th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always does an excellent job

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Response from Francesco Hair Cheltenham

Dear Mrs Stephane,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you have always had an excellent experience at our salon. Our team takes great pride in our work and we are happy that our efforts have not gone unnoticed.

We hope to continue providing you with the best service possible and we look forward to seeing you at your next appointment. Thank you for your support and loyalty.

Warm regards,
The Team at Francesco Hair Cheltenham

Salon experience

Mrs Jean Taylor
19th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Really well looked after , very pleased with colour and cut looks lovely atmosphere all vey pleasant

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Response from Francesco Hair Cheltenham

Dear Mrs Jean,

Thank you for taking the time to leave us a review! We are so glad to hear that you were really well looked after and that you are pleased with your colour and cut. It means a lot to us that you enjoyed the lovely atmosphere and the pleasant team here at Francesco Hair. We strive to ensure that all our clients have a positive experience and we are happy to know that we achieved this with you.

We look forward to welcoming you back to our salon in the future.

With warm regards,
The team at Francesco Hair Cheltenham

Salon experience

Mrs Jean Taylor
19th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Very well looked after really pleased with my colour and cut, lovely atmosphere and everyone really friendly.

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Response from Francesco Hair Cheltenham

Dear Mrs. Jean,

Thank you so much for taking the time to leave us a positive review. We are thrilled to hear that you were well looked after during your recent visit and that you are pleased with your colour and cut. Our team takes great pride in creating a warm and friendly atmosphere for our clients to enjoy.

We appreciate your kind words and it was a pleasure having you at the salon. We look forward to welcoming you back for your next hair appointment.

Best regards,
The team at Francesco Hair Cheltenham

Regular appointment

Mrs Rose Roddwell
13th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky has cut my hair for a few years now.
Always an excellent result. Wouldn’t have anyone else cut my hair.

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Response from Francesco Hair Cheltenham

Dear Mrs Rose,

Thank you so much for your kind words and continued loyalty. We are thrilled to hear that Vicky has consistently provided you with excellent results for the past few years. Our team at Francesco Hair Cheltenham truly appreciates your trust in us and we will make sure to pass on your positive feedback to Vicky.

We are grateful for your support and look forward to welcoming you back for your next haircut. Please do not hesitate to let us know if there is anything else we can do for you.

Warmly,
The team at Francesco Hair Cheltenham

Francesco, Cheltenham

Isabelle Forbes
13th Nov 2024
Team Member: Vicky
5.0

Wonderful as always. Staff are welcoming, friendly, patient. Surroundings and atmosphere are relaxing. Coffee is great!
Thank you, Vicky and Sue!

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Response from Francesco Hair Cheltenham

Dear Isabelle,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a wonderful experience at our salon. Our team takes great pride in providing a warm and friendly atmosphere, and we are so glad you noticed. It's always our goal to ensure our clients feel relaxed and comfortable during their visit.

Also, thank you for mentioning our coffee! We take pride in offering a delicious cup to our guests.

Thank you again for choosing to visit us, and we look forward to welcoming you back soon!

Best regards,

The team at Francesco Hair Cheltenham

Excellent cut and professional advice

Mrs Pippa Taylor
11th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A very friendly welcome by all staff. Excellent cut and very helpful advice from Vicky who always gives a lot of thought about my hair and appropriate hair products. She's the best!

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Response from Francesco Hair Cheltenham

Dear Mrs Pippa,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience at our salon and received an excellent cut from our stylist Vicky. We are glad that you found her advice on your hair and products helpful, as we truly believe in providing our clients with personalized attention and care.

Vicky has always been a valuable member of our team and it's reviews like yours that motivate us to continue delivering the best service to all our clients.

Thank you once again for your kind words and we hope to see you again soon!

Best regards,

The team at Francesco Hair Cheltenham

Excellent cut and professional advice

Mrs Pippa Taylor
11th Nov 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A very friendly welcome by all staff. Excellent cut and very helpful advice from Vicky who always gives a lot of thought about my hair and appropriate hair products. She's the best!

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Response from Francesco Hair Cheltenham

Dear Mrs Pippa Taylor,

Thank you so much for taking the time to share your experience at our salon. It brings us joy to hear that you felt welcomed by our team and that Vicky was able to provide you with an excellent cut and helpful advice. We couldn't agree more, she truly is the best! We appreciate your kind words and look forward to seeing you again soon.

Best wishes,
The team at Francesco Hair Cheltenham

Perfect haircut

Fion
8th Nov 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie is able to interpret the rough ideas I have about my hair and give me the perfect hair cut! Able to give life and colour back into my hair. Lovely salon with friendly and professional staff. Fantastic products.

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Response from Francesco Hair Cheltenham

Hi Fion,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Evie was able to understand your hair goals and give you a perfect cut. Our team truly takes pride in our ability to bring life and color back into our clients' hair.

We are also glad that you enjoyed our salon's atmosphere and the friendliness of our staff. Creating a welcoming and comfortable environment is one of our top priorities at Francesco Hair. Additionally, we are happy to hear that you like our quality hair products.

Thank you again for your kind words, Fion! We look forward to seeing you again at our salon.

Best,
The team at Francesco Hair Cheltenham

Wash, cut and blowdry

Miss Lisa Kings
7th Nov 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie is amazing, she always does a great job with my hair. I have really thick curly hair and she manages to take the weight out of it. I love having it straight after she’s cut it. Thank you for a great service every time!

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Response from Francesco Hair Cheltenham

Dear Miss Lisa,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you have consistently had a great experience with Evie at our salon. We understand how challenging it can be to manage thick curly hair, and we are glad that Evie has been able to provide you with the perfect solution. It's always a pleasure to help our clients achieve the look they desire.

We appreciate your continued support and look forward to having you back in the salon soon. Please don't hesitate to let us know if there's anything else we can do for you.

Best,
The team at Francesco Hair Cheltenham

Fabulous cut and blow dry

Carolyn Staite
1st Nov 2024
Team Member: Evie
5.0

Always a fabulous experience. Evie is very customar focus andl very attentive. Always a first class cut that keeps shape and is easy go me to maintain until my next cut.

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Response from Francesco Hair Cheltenham

Hi Carolyn,

Thank you so much for your kind words and lovely review! We are thrilled to hear that you always have a fabulous experience at our salon. We're so glad that you appreciate Evie's attention to detail and customer focus. We pride ourselves on providing first class cuts that are easy for our clients to maintain until their next visit.

We can't wait to see you again soon!

Best,
The Team at Francesco Hair Cheltenham

Haircut

Mrs Barbara Russell
24th Oct 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Very attentive and explained what was happening and discussed what I wanted

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Response from Francesco Hair Cheltenham

Dear Mrs. Barbara,

Thank you so much for taking the time to leave a review about your recent experience at our salon. We are delighted to hear that you found our team to be attentive and that they took the time to explain the process and discuss your desired outcome.

At Francesco Hair Cheltenham, our goal is to ensure that every client leaves feeling satisfied and confident with their hair. It is wonderful to know that we were successful in achieving this with you.

Thank you again for your kind words and for choosing our salon. We hope to have the pleasure of welcoming you back soon.

Best regards,
The team at Francesco Hair Cheltenham

Autumn hair colour

Mrs Helen Smith
21st Oct 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Thrilled

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Response from Francesco Hair Cheltenham

Dear Mrs Helen,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience at our salon. Our team at Francesco Hair Cheltenham strives to provide top-notch services to all our clients.

We are delighted that you were pleased with the outcome of your visit and that our staff took care of you. We appreciate your kind words and we look forward to seeing you again soon at our salon.

Best regards,

The team at Francesco Hair Cheltenham

Child hair cut

Hayley Roddwell
19th Oct 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Love Oliwia, she is so patient when cutting my 3 year olds hair. Beautiful cut once again.

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Response from Francesco Hair Cheltenham

Hi Hayley,

Thank you for taking the time to leave such kind words about your experience with Oliwia at our salon. We are so happy to hear that you and your little one had a great time and that you were pleased with the final result!

We value your feedback and will be sure to pass on your compliments to Oliwia. We look forward to welcoming you back to our salon soon for your next visit.

Take care,
Team at Francesco Hair Cheltenham

Warm & welcoming experience

Penelope
13th Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A lovely afternoon, with warm and friendly conversation in a welcoming salon atmosphere. Knowledgeable & helpful as always, Vicky offered helpful suggestions to help with some hair concerns, and as always I left the salon feeling lifted and with fabulous hair!

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Response from Francesco Hair Cheltenham

Dear Penelope,

Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you had a lovely afternoon in our welcoming salon atmosphere, and enjoyed warm and friendly conversation. We are glad to know that Vicky, our knowledgeable and helpful stylist, was able to address your hair concerns and offer helpful suggestions. We are happy that you left our salon feeling lifted and with fabulous hair.

We look forward to welcoming you back to our salon for another pleasant experience.

Warm regards,
The team at Francesco Hair Cheltenham

great visit

Mrs Tracey Dawson
10th Oct 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

been to Evie several times now , she always does a great job and is very informative on products and how to look after my hair

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Response from Francesco Hair Cheltenham

Dear Mrs Tracy,
Thank you so much for your lovely review. We are pleased to hear that you have enjoyed your visits with Evie and that she has provided you with helpful advice on hair care and products. Our team takes great pride in delivering exceptional service to our clients, and we are glad to know that Evie has met your expectations. We appreciate your continued support and look forward to your next visit to our salon.
Warm Regards,
The Team at Francesco Hair Cheltenham.

Beautiful

Aleksandra Burzynska
10th Oct 2024
Team Member: Vicky
5.0

Vicky is an absolute gem. She knows curly hair very well and she understands your vision the moment you starts explaining what you want to see on your head. I absolutely adore her and her talent.

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Response from Francesco Hair Cheltenham

Dear Aleksandra,

Thank you so much for taking the time to leave this lovely review! We are so happy to hear that you had a great experience with our stylist Vicky. She has a true talent for working with curly hair and we are glad that she was able to understand and bring your vision to life.

We truly appreciate your kind words and we will make sure to pass them along to Vicky. We are grateful to have her as a part of our team. Thank you for trusting us with your hair and we look forward to seeing you again soon.

Warmly,

The team at Francesco Hair Cheltenham

Refresh

Liz Barton-Ancliffe
10th Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Greeted, appointment on time. Short discussion on what I wanted. Quick and easy with a lovely coffee.

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Response from Francesco Hair Cheltenham

Hi Liz,

Thank you for taking the time to leave us a review. We're glad to hear that you were greeted warmly and that your appointment was on time. Our team takes great pride in delivering prompt and efficient service.

We're happy to know that the consultation process was brief yet effective in understanding your desired hairstyle. Our goal is always to make sure our clients leave feeling satisfied with their look.

We're also pleased to hear that you enjoyed our delicious coffee. We believe that small details can make a big difference in the overall salon experience.

Thank you again for your positive feedback. We appreciate your support and look forward to seeing you again soon.

Best, The Team at Francesco Hair Cheltenham

Hairdo

Mrs Carol Hatwell
4th Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Very good experience and truly satisfied with the new hairdo. Vicky never fails to impress!
Also, very good reception from Sue, ever so helpful.

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Response from Francesco Hair Cheltenham

Dear Mrs Carol,

Thank you for taking the time to share your experience at our salon. We're thrilled to hear that you had a very good experience and truly satisfied with your new hairdo. It's always a joy for us to know that our clients are happy with the results.

We will be sure to pass along your kind words to Vicky and Sue. We're lucky to have them as part of our team, and it's great to hear that they both played a part in making your visit enjoyable.

We can't wait to see you again for your next appointment. Thank you for choosing us!

Best regards,
The team at Francesco Hair Cheltenham

Customer Satisfaction 100%

Mrs Sharon Rossi
3rd Oct 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky never fails to make my experience at Francesco’s Cheltenham 100% success

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Response from Francesco Hair Cheltenham

Dear Mrs Sharon Rossi,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that Vicky always makes your visits a success at Francesco Hair.

We truly value your patronage and are grateful for your continued support. We will make sure to pass along your kind words to Vicky and the rest of our team.

Thank you again for choosing Francesco Hair for your haircare needs. We can't wait to see you again soon!

Best,
The Team at Francesco Hair Cheltenham

Very good experience

Mara Montoliu
1st Oct 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

I came to the salon in August. I've been here a few times and always search for Evie because am really happy that she can understand what I need and tries hard to get it. She's very talented and nice

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Response from Francesco Hair Cheltenham

Dear Mara Montoliu, we are delighted to hear that you enjoyed your visit to our salon in August. We appreciate your kind words about Evie and her talent in understanding your hair needs. Your satisfaction is our top priority and we are glad that Evie made your experience at our salon a pleasant one. We will be sure to pass on your compliments to her. We look forward to seeing you again soon. Thank you for your continued support.

Best regards,
The team at Francesco Hair Cheltenham

cut and blow dry appointment

Mrs Paulette Wilkins
29th Sep 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

amazing service from start to finish as always xx

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Response from Francesco Hair Cheltenham

Dear Mrs Paulette,

Thank you so much for leaving us a kind review! We are thrilled to hear that you had an amazing experience at our salon. Our team takes great pride in providing excellent service from start to finish and we are delighted to know that it has been consistent for you. We hope to continue exceeding your expectations in the future as well.

Thank you for your continuous support and we look forward to seeing you again soon!

Best regards,

The team at Francesco Hair Cheltenham

Love getting my hair done here !

Anna Preece
27th Sep 2024
Team Member: Evie
5.0

Evie was lovely the whole time and I love how my hair turned out

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Response from Francesco Hair Cheltenham

Hi Anna,

Thank you so much for taking the time to leave a review. We're thrilled to hear that Evie made your salon experience enjoyable and that you love your new hair. We take pride in our stylists and their ability to make our clients feel comfortable and satisfied with their hair.

We hope to see you back at our salon soon and continue to give you great results. Let us know if there's anything else we can do for you.

Take care,

The Francesco Hair Cheltenham team

Hair colour and cut by Vicki

Mrs Selina Brown
27th Sep 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Another wonderful cut and colour by Vicki. She is a complete gem. Professional and truly the best as what she does. My hair is looking amazing colour beautiful and curls have bounced back with such passion. Until next time thanks Vicky you are the best !

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Response from Francesco Hair Cheltenham

Dear Mrs Selina Brown,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had another wonderful cut and colour by our stylist, Vicki.

We completely agree that Vicki is a gem and her passion for her work shines through in her professionalism and skills. It's always a pleasure to see your hair looking amazing and your curls bouncing back with such beauty.

We appreciate your loyalty to our salon and we can't wait to see you again for your next appointment. Thank you for choosing our salon and for trusting us with your hair.

Warm regards,
The Team at Francesco Hair Cheltenham

Perfect

Mrs Philly Cole
25th Sep 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

A great cut exactly on brief. Thank you

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Response from Francesco Hair Cheltenham

Dear Mrs. Philly,

Thank you for leaving us such a positive review! We are pleased to hear that you received a great cut that was exactly what you requested. Our team at Francesco Hair Cheltenham aims to provide top-notch service and we are happy to know that we met your expectations.

We hope to see you again soon and continue to provide you with excellent hair services. Thank you for choosing our salon and for taking the time to leave your feedback. Your satisfaction means everything to us.

Warmly,
The Team at Francesco Hair Cheltenham

Hair cut and blowdry

Mrs Sylvia Grey
25th Sep 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent, as always, and very helpful with advice. Vicky cuts and styles perfectly. She works very hard at her role, and I can't praise her highly enough.

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Response from Francesco Hair Cheltenham

Dear Mrs Sylvia,

Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you had an excellent experience at our salon and that Vicky provided you with helpful advice and a perfect cut and style. We will definitely pass on your praises to Vicky, she truly works hard and we are lucky to have her on our team.

We appreciate your support and hope to welcome you back to our salon soon.

Warmly,
The team at Francesco Hair Cheltenham

Consistently fab!

Caterina Marshall
14th Sep 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Love Evie - always so positive and friendly and I always love my hair ❤️

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Response from Francesco Hair Cheltenham

Dear Caterina Marshall,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you are a fan of Evie's positive and friendly attitude, and that you always love your hair after visiting our salon.

We strive to provide a welcoming and enjoyable experience for all of our clients, and it's wonderful to know that we have succeeded in doing so for you. We truly appreciate your support and loyalty, and we can't wait to see you again for your next hair appointment!

Take care and have a lovely day!

The team at Francesco Hair Cheltenham

Always a Pleasure

Mrs Elizabeth Lewis
12th Sep 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, a pleasant, relaxing hour with Vicky and a great haircut too!

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Response from Francesco Hair Cheltenham

Dear Mrs Elizabeth, thank you so much for taking the time to write such a lovely review about your experience with Vicky at our salon. We are thrilled to hear that you enjoyed your haircut and had a pleasant and relaxing hour with her. We will make sure to pass along your kind words to Vicky. We appreciate your patronage and look forward to seeing you again soon. Warm regards, the team at Francesco Hair Cheltenham.

Excellent service as always

Alejandra Wonnacott
7th Sep 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

She’s always helpful and friendly also very nice and patient with the kids.

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Response from Francesco Hair Cheltenham

Hi Alejandra,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are so glad to hear that you had a positive experience with us. Our team strives to create a welcoming and patient environment for all of our clients, even the little ones! Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Cheltenham

A very good experience!

Mrs Tracey Stanton
28th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Having recently moved to Cheltenham I had been concerned about finding a good hairdresser. I needn't have worried! My first appointment began with Sue (the receptionist) making me feel very welcome, even though I was thirty minutes early for my appointment. Emma, my stylist, was great. She spent time asking me what I wanted and she then took time to explain what technique she would use to achieve this. The entire appointment was great and I was very pleased with my hair at the end of the appointment. I will definitely come back and have already booked a second appointment.

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Response from Francesco Hair Cheltenham

Dear Mrs Tracey Stanton,

Thank you ever so much for taking the time to leave us a review. We are thrilled to hear that your recent experience with us was nothing short of excellent!

We are delighted to know that Sue and Emma were able to make you feel welcome and comfortable during your visit to our salon. It's always important for us to make our clients feel at ease and we are glad that this was reflected in your time with us.

We truly appreciate your kind words regarding your hair and we are glad that Emma was able to achieve the look that you wanted. We look forward to welcoming you back for your second appointment and we will strive to ensure that you continue to have great experiences with us.

Thank you again for choosing our salon and we can't wait to see you again soon!

Best wishes,
The team at Francesco Hair Cheltenham

Feel fabulous

Mrs Denise Bligh
28th Aug 2024
Team Member: Oliwia
4.5
Appointment verified by SaloniQ Software

Prepare to feel fab. I had a treatment and blow dry. I always leave with a smile. From your welcome through all the steps, it's just how you want to be treated. My hair looked great. I would highly recommend.

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Response from Francesco Hair Cheltenham

Dear Mrs. Denise,

We are thrilled to hear that you had a lovely experience with us at Francesco Hair Cheltenham! It brings us great joy to know that you felt fabulous after your treatment and blow dry.

Our team takes pride in providing exceptional customer service and we are delighted to know that you felt welcomed and well taken care of during your visit. And of course, we are delighted that your hair looked great - your satisfaction is our top priority.

Thank you for recommending us, it truly means a lot to us. We hope to have the pleasure of pampering you again in the near future.

Best regards,

The team at Francesco Hair Cheltenham

Fab❤️

Mrs Cindy Pettit
22nd Aug 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent as always - everyone is lovely in the salon and always make you feel welcome. Vicky is a master at her craft - would not hesitate to recommend ❤️

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Response from Francesco Hair Cheltenham

Dear Mrs. Cindy Pettit,

Thank you so much for taking the time to leave such a kind review of your recent visit at our salon. We are thrilled to hear that you had a wonderful experience and always feel welcome here. It is our utmost priority to provide excellent service and create a warm and friendly environment for our clients.

We are so glad that Vicky's talent and skills have met your expectations. She truly is a master at her craft and we are lucky to have her as a part of our team. Thank you for recommending us, it means a lot to us.

We can't wait to welcome you back to our salon soon. Until then, take care!

Warm regards,
The team at Francesco Hair Cheltenham

Amazing stylist

Anonymous
21st Aug 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I’ve been having my hair done by Oliwia for over a year now and she never fails to make my hair look amazing!
She is always so patient with me and listens to exactly what I want along with never complaining about my very thick, water loving hair!
Oliwia always makes me feel comfortable and willing to go the extra mile to make my experience the best it can be!
There is no one else I’d trust with my hair, thank you Oliwia!

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you for taking the time to leave such a kind review! We are so glad that Oliwia has consistently provided you with amazing hair styling services. Our team takes great pride in listening to our clients' needs and we are happy that Oliwia has made you feel comfortable and satisfied with the results. Your appreciation means a lot to us and we will definitely pass on your kind words to Oliwia. We are grateful for your trust and we look forward to providing you with the best possible experience every visit.

Warmly,
The team at Francesco Hair Cheltenham

Francesco Cheltenham

Isabelle Forbes
21st Aug 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, a relaxed, friendly atmosphere, contributed to by every member of staff.
And the usual professional job by Vicky!

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Response from Francesco Hair Cheltenham

Hi Isabelle,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a relaxing and enjoyable experience at our salon, and we're especially glad to know that Vicky did a great job on your hair. Our team takes pride in creating a welcoming and friendly atmosphere for all our clients, and it's wonderful to hear that we succeeded with you. We appreciate your support and look forward to seeing you again in the future.

Take care,
The team at Francesco Hair Cheltenham

Great haircut in a relaxed, friendly, upbeat salon

Karen Goard
17th Aug 2024
Team Member: Evie
4.0
Appointment verified by SaloniQ Software

My first visit to Francescos, having bagged a cancellation AND on a Saturday! Warm and welcoming reception courtesy of Sue, who booked me in and provided me with a freshly made cuppa and biccie! Evie greeted me and apologised straight away for slight delay. Lovely girl, who made me feel at ease and helped me decide what I wanted. A lovely haircut and Evie really took on board and delivered what I wanted! Salon space quite small and a little hectic, but nonetheless a very positive experience. I will definitely be booking again with Evie. Thank you very much and would thoroughly recommend!

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Response from Francesco Hair Cheltenham

Hi Karen, we are so glad to hear that you had a positive experience at our salon. Our team strives to provide warm and welcoming service to all our clients. Sue and Evie are both amazing at what they do, and we are happy to hear that they made your first visit with us special. We apologize for any delays and appreciate your understanding. We are also glad that you were able to relax and enjoy a cup of tea while getting your haircut. Thank you for trusting Evie with your hair and we look forward to seeing you again soon. Thank you for recommending us, it means the world to us! From, the team at Francesco Hair Cheltenham.