Francesco Hair Cheltenham, Gloucestershire

4 Ormond Terrace, Regent Street, Cheltenham, Gloucestershire, GL50 1HR

About us

Welcome to the Francesco Hair Salon in Cheltenham! Established in 2006, our spacious, luxurious salon on Ormond Terrace offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 08:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
275 verified reviews
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Value
Result
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Really pleased with Haircut

Gill Firth
31st Aug 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Never had had haircut by Emma before. She has such an nice personality and was very knowledgeable and looked at my photos of my hair and how I liked it.
Had every confidence in her when she started cutting my hair .
Best hair shape it has been in a while especially as my hair has become alot thinner.

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Response from Francesco Hair Cheltenham

Good Morning Gill, Its lovely to hear that Emma took the time to help you with your hair. I'm delighted to hear its in a much better shape. Many thanks Vicky - Francesco Group Cheltenham

The best!

Clemmie Hoskins
31st Aug 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I’ve used Vicky for around 12 years - she’s so knowledgeable and listens carefully to what clients want. She’s the best - hair dying (v careful with foils), hair cutting and styling. My hair is not easy hair and she manages it perfectly. You’re lucky if you’ve found this salon!

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Response from Francesco Hair Cheltenham

Good Morning Clemmie, Thank you very much for your feedback, Its been a pleasure. Many thanks Vicky - Francesco Group Cheltenham

Fabulous experience

Bethan Davies
31st Aug 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie was really knowledgeable and recommended a great style as part of the consultation.

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Response from Francesco Hair Cheltenham

Good Morning Bethan. I'm please to hear Evie is very knowledgeable. Many thanks Vicky - Francesco Group Cheltenham

Refreshed style

Mrs Valerie Collins
30th Aug 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Excellent, always a pleasure to be a client of the lovely Emma. New style suggested and delighted with it.

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Response from Francesco Hair Cheltenham

Good evening Valerie, I’m pleased to hear Emma suggested a new style and that you are delighted with it. Many thanks Vicky - Francesco Group Cheltenham

My visit today

Anonymous
29th Aug 2023
5.0

Evie always asks what i would like on my visit takes care with cutting and is always friendly and chatty

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Response from Francesco Hair Cheltenham

Good evening, thank you for your feedback I’m glad Evie is always chatty and friendly. Many thanks Vicky - Francesco Group Cheltenham

Brilliant!

Angela Goldsby
25th Aug 2023
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Excellent cut and highlights again! I've been coming here for 15 years and never disappoints. Thank you Vicki ?

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Response from Francesco Hair Cheltenham

Good Morning Angela, Its been a pleasure and I'm glad you are never disappointed. Many Thanks Vicky - Francesco Group Cheltenham

Fabulous blow dry

Julie Carrol
24th Aug 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always Vicky did a fabulous blow dry , can never fault her .
She’s so talented.

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Response from Francesco Hair Cheltenham

Good Morning Julie, Thank you for your feedback, I hope you had a rest full break. Many thanks Vicky - Francesco Group Cheltenham

Difficult Hair

Roslia Cardenas
23rd Aug 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I have really tight curly hair and Vicky is the first to make the process of having my hair done a pleasure.I love my hair and I now have lots of information on looking after it better also. Thank you Vicky.

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Response from Francesco Hair Cheltenham

Good Morning Roslia, It was lovely to meet you last week and I hope you are managing your curls much better. Many thanks Vicky - Francesco Group Cheltenham

Difficult Hair

Roslia Cardenas
23rd Aug 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I have really tight curly hair and Vicky is the first to make the process of having my hair done a pleasure.I love my hair and I now have lots of information on looking after it better also. Thank you Vicky.

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Response from Francesco Hair Cheltenham

Good Morning Roslia, It was lovely to meet you last week and I hope you are managing your curls much better. Many thanks Vicky - Francesco Group Cheltenham

Kerastraight

Sharon Rossi
18th Aug 2023
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Once again Vicky was amazing, she treats all her customers the same no matter what they are having done or how early or late their appointment is you feel like the only person Vicky has seen that day. The Kerastraight was a treat for me yesterday at Francesco’s Cheltenham. This usually lasts for 6 months and Vicky has once again done a fantastic job with clear instructions on care and maintenance. I have an appointment next week for cut and colour with Vicky.

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Response from Francesco Hair Cheltenham

Good Afternoon Sharon, thank you for such lovely feedback. I like to think all my client get the same service no matter what time or day their appointments are. I look forward to seeing you next week. Vicky - Francesco Group Cheltenham

Wash cut and blow dry

Anonymous
14th Aug 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I’ve been to Francesco’s a few times now and Oliwia never fails to make me feel comfortable and welcomed into the salon. Oliwia always makes sure she knows exactly what I want doing to my hair and does it perfectly every time. I also love that Oliwia will give me her honest opinion and options that she thinks would be best for my hair. Thank you so much for always making me feel amazing about my hair xxx

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Response from Francesco Hair Cheltenham

Good evening, it’s amazing to hear that Oliwia never fails to make you feel comfortable, and know exactly what you want doing. Many thanks Vicky - Francesco Group Cheltenham

Fantastic

Anonymous
9th Aug 2023
5.0

Fantastic salon and Evie was fab very knowledgeable about all the products and did my hair wonderful, best salon in cheltenham

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Response from Francesco Hair Cheltenham

Good evening, thank you very much for your feedback I’m glad to hear Evie has been very helpful and did your hair wonderfully. Many thanks Vicky Francesco Group Cheltenham

Above and beyond

Clare Turville
8th Aug 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Once again all staff gone above and beyond making sure every single step of my appointment was enjoyable and all so friendly, my colour is perfect again and Evie makes sure she only trims a little at a time to reassure me .I'm at the most happiest I've ever been with m hair.And I'm very fussy

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Response from Francesco Hair Cheltenham

Good evening Clare, thank you for your feedback, I’m so pleased to hear all stay go above and beyond at every appointment. Many thanks Vicky - Francesco Group Cheltenham

Excellence

Rosemarie Roddwell
6th Aug 2023
Team Member: Vicky
5.0

As always excellent customer service.
23 years at least at this salon and would not go anywhere else. Always made welcoming. Very fried staff. Listen to what you want with helpful suggestions.

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Response from Francesco Hair Cheltenham

Hi Rose, it’s been a pleasure having you in the salon from the day we opened. Many thanks Vicky - Francesco Group

Highlights, cut and blow dry

Jacqui Luman
2nd Aug 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Pampered from moment I came in until I left. Staff absolutely lovely, very friendly. Nothing too much trouble

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Response from Francesco Hair Cheltenham

Good Morning Jacqui, I am glad to hear the staff are absolutely friendly. many thanks Vicky Francesco group Cheltenham

A very happy customer

Anonymous
2nd Aug 2023
5.0

Today was my 6th visit, each and every time I have come I have felt very comfortable, the experience I get each time makes me want to return as I am always happy with my new hair

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Response from Francesco Hair Cheltenham

Good Morning, I am pleased to hear that you felt very comfortable and that you are always happy with your hair. Many thanks Vicky - Francesco Group Cheltenham

Five star service

Donna
1st Aug 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

This was a delightful experience from start to finish. It was wonderful to be in the centre of town and everyone was friendly and welcoming. Olivia could not have been more attentive and easy to deal with and really took her time to get things exactly right and to listen to what I wanted. A gem of a find and I shall be returning.

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Response from Francesco Hair Cheltenham

Good Morning Donna,
Thank you for such a lovely review. I am glad we are a gem to find. Many thanks Vicky Francesco Group Cheltenham

Cut and colour

Anonymous
1st Aug 2023
Team Member: Vicky
5.0

Always a pleasure, expert advice and tips

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Response from Francesco Hair Cheltenham

Good Morning, Thank you its a pleasure to have you in the salon. I'm so pleased you et expert advice and tips. Many thanks Vicky - Francesco Group Cheltenham

Ms

Anonymous
29th Jul 2023
5.0

Olivia always does my hair perfect

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Response from Francesco Hair Cheltenham

Good Morning, thank you for your feedback, I'm pleased to hear Oliwia always does your hair perfect. Many thanks Vicky - Francesco group Cheltenham

Expert st what she does

Elaine Mather
28th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Never fails to create what I want ... I'm hopeless at explaining my needs but Vicky always seems to know . I have never been disappointed

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Response from Francesco Hair Cheltenham

Good Moring Elaine. Thank you for such a lovely review, I look forward to your next appointment. Many thanks Vicky - Francesco Group Cheltenham

Cut and blow

Emma Dellicompagni
27th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent service and a fabulous cut and left with the perfect products
Will be vack

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Response from Francesco Hair Cheltenham

Good Evening Emma, Thank you for such lovely feedback. We look forward to your next visit. Many thanks Vicky - Francesco Group Cheltenham

Fab cut and servicw

Evelyn White
26th Jul 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

This was my 8 year old daughters first time having her hair cut at a salon and she loved every minute of it. She was nervous before she went but staff there made her feel really comfortable. Oliwia cut and styled her hair beautifully and she can’t wait to come back.

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Response from Francesco Hair Cheltenham

Good Evening Evelyn, I'm so pleased Oliwia managed to make your daughter feel really comfortable. Many Thanks Vicky - Francesco Group Cheltenham

Colour and cut

Isbelle Forbes
25th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, a great welcome and a professional job! Thank you!

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Response from Francesco Hair Cheltenham

Good Evening Isbelle, Its always a pleasure to see you and I'm glad you always receive a great welcome. Many Thanks Vicky - Francesco Group Cheltenham

First visit and definitely recommend!

Jade Merrick
20th Jul 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

It was my first time visiting this salon. From when I stepped in, the space felt so welcoming, everyone was extremely friendly and attentive. Emma was brilliant - so easy to talk to, kind and professional. I am 39 weeks pregnant and she made the experience relaxing. I was very happy with my haircut and left feeling great!

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Response from Francesco Hair Cheltenham

Good Evening Jade, Thank you for such lovely feedback. Best wishes to you and your new family . Many thanks Vicky - Francesco Group Cheltenham

Very pleased!

Margaret Hamilton
20th Jul 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

This was my second haircut with Oliwia, she had been recommended to me by a friend. I am so pleased/happy with the way Oliwia cuts my hair, she is so enthusiastic and clearly very skilful, she has a really good understanding of ‘how hair works’! Very impressive.

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Response from Francesco Hair Cheltenham

Good Evening Margaret, Its lovely to hear you were recommended by a friend. Its lovely to hear Oliwia is so enthusiastic and very skillful. Many Thanks Vicky - Francesco Group Cheltenham

Excellent salon!

Phoebe Warren
19th Jul 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Another fabulous visit to Francesco group Cheltenham! Firstly, I received a lovely greeting from reception! Oliwia then did an amazing job of creating exactly what I asked for! She really listened to what I wanted and created the most gorgeous balayage and hair cut! Would definitely recommend to all!

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Response from Francesco Hair Cheltenham

Good Evening Phoebe, I'm so pleased to hear that Oliwia created the most gorgeous balayage and hair cut. Many Thanks Vicky - Francesco Group Cheltenham

Happy Hair

Mrs Elizabeth Lewis
19th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

It’s always a treat to have my hair cut and styled by Vicky.
I am always pleased with the result and my hair is easy to look after until my next appointment.
All the Francesco Group staff are very friendly and make clients feel welcome and valued.

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Response from Francesco Hair Cheltenham

Good Evening Elizabeth, Its always a pleasure to welcome you into the salon. Many thanks
Vicky - Francesco Group Cheltenham

Amazing service

Yazmin Rahman
18th Jul 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie was so kind and helpful in helping my decide what look to go for. She always makes me feel comfortable when I go in and always manages to do an amazing job.

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Response from Francesco Hair Cheltenham

Good Evening Yazmin, Thank you for your lovely feedback about Evie making you feel comfortable. Many Thanks Vicky - Francesco Group Cheltenham

Great service

J Vizard
15th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous cut, lovely atmosphere, lovely staff. Calm salon. Feeling pampered. Thank you

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Response from Francesco Hair Cheltenham

Good morning Janette, I’m please to hear it’s a calm salon and you feel pampered. Many thanks Vicky - Francesco Group Cheltenham.

Excellent colour and cutting

Mrs Kerry Christina Macnaughton
15th Jul 2023
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Vicky did a super job uplifting my colour and cut to the next level.

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Response from Francesco Hair Cheltenham

Good morning Kerry, thank you for your feedback I am pleased to hear you feel lifted to the next level. Many thanks, Vicky - Francesco Group Cheltenham

Excellent every time

Ann Gate
14th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always a great experience and a good cut

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Response from Francesco Hair Cheltenham

Good morning Ann, thank you for your lovely feedback. Many thanks Vicky - Francesco Group Cheltenham

Cut & blow dry

Georgia Ryan
14th Jul 2023
Team Member: Oliwia
5.0

Came in for a cut & blow dry and Oliwia understood exactly what I wanted. I don’t have my hair cut very often and sometimes get a bit of anxiety when I do but I felt very relaxed and the head massage is always my favourite bit! Thank you!

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Response from Francesco Hair Cheltenham

Good morning Georgia, thank you for a lovely review. I’m glad you enjoyed your head massage and felt very relaxed. Many thank Vicky - Francesco group cheltenham

Fabulous hair

Julie Carrol
8th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Had my hair coloured with a blow dry .
Vicky did a fantastic job( as always ) , hair once again looks and feels amazing.
Thank you Vicky

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Response from Francesco Hair Cheltenham

Good Afternoon Julie, It was lovely to see you again, I hope you evening plans went well. Many thanks, Vicky - Francesco Group Cheltenham

Professional and friendly salon

E Canterbury
1st Jul 2023
Team Member: Vicky
5.0

Vicky has been styling my hair for years. She's always taken my (sometimes crazy) ideas and turned them into a wonderful cut that suits me. As well as her usual great service and style for me today, she also took the time to help my toddler feel comfortable and confident before trimming his hair into a neat style, which kept some of the length he enjoys.

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Response from Francesco Hair Cheltenham

Good Afternoon Emma, Thank you for your feedback. It was a pleasure, I'm hoping the fear of hairdressers may get easier now. Take care - Vicky Francesco Group Cheltenham

Prom day!

Aoife Price
30th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Aoife has told me that Vicki did her hair because her stylist was ill! This has blown me away! Thank you for caring that it was her prom day and sorting out her appointment without even worrying us. YOU ARE THE BEST!

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Response from Francesco Hair Cheltenham

Good Afternoon Aoife, Thank you very much for your feedback - Vicky will always do her best to accommodate clients. Many thanks
Vicky - Francesco Group Cheltenham

Excellent

Yve Kane
28th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A brilliant consultation, Vicky ran through everything in fine detail.
Always very happy with the result.
5/5

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Response from Francesco Hair Cheltenham

Good Afternoon Yve, Thank you for such lovely feedback. Have a lovely weekend and see you soon. Many thanks Vicky - Francesco Group Cheltenham

Wonderful curly cut & service!

Ellis Jessica - Walby
17th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Wonderful service, and a fabulous curly cut. My hair feels lighter, fresher and better - and looks it. I'm really pleased. I will be back!

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Response from Francesco Hair Cheltenham

Good Morning Ellis, It was a pleasure to meet you Saturday. I'm glad your hair is much lighter, fresher and better. I look forward to seeing you at your next appointment. Many thanks Vicky - Francesco Group Cheltenham

Francesco Cheltenham, AbFab!

Mary Koster
16th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky is a wonderful cutter and stylist with many years experience! Lovely lady too! I wouldn’t go anywhere else now after many years of great advice and great cuts.

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Response from Francesco Hair Cheltenham

Good Afternoon Mary, Thank you for all your years of advice, its been a pleasure. Many thanks
Vicky - Francesco Group Cheltenham

Thank you

Anonymous
14th Jun 2023
4.0

Lovely experience. Sue was very helpful and friendly, as with Vicky. Vicky gave good advice for my hair colour and cut. Felt relaxed and in good hands.

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Response from Francesco Hair Cheltenham

Good Afternoon, thank you for your feedback - we look forward to seeing you for your new hair do. Many thanks Vicky - Francesco Group Cheltenham

First visit

Victoria Llewellyn
10th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent ?? service full of energy Vicky is clearly really experienced, I took my daughter with me too and we were both made to feel very welcome ?

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Response from Francesco Hair Cheltenham

Good morning Victoria, it was lovely to meet you both! Thank you for your lovely feedback. Vicky - Francesco Group Cheltenham

Amazing salon

Jessica Thornton
8th Jun 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Oliwia is very knowledgable and is an excellent stylist, I’m very happy with my experience and my new look

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Response from Francesco Hair Cheltenham

Good Morning Jessica, I'm pleased to hear that you are happy with your new look. Many Thanks
Vicky - Francesco Group Cheltenham

Francesco Cheltenham

Ms Anne Howell
8th Jun 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I’ve lived all over the UK - never found a hairdresser as good & creative as Emma. She’s brilliant - I highly recommend her. So pleased I walked into the salon after disaster elsewhere!!

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Response from Francesco Hair Cheltenham

Good Morning Anne, Its great to hear that you have finally found your hairdresser. Many thanks Vicky - Francesco Group Cheltenham

Shampoo and cut

Keith Filbey
7th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Great haircut; excellent service

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Response from Francesco Hair Cheltenham

Good Morning Keith, Thank you for your feedback, it was lovely too see you again. Many thanks Vicky - Francesco Group Cheltenham

Very relaxed and friendly

Emma
7th Jun 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Really lovely experience. Very knowledgeable and helpful staff. Friendly. Lovely salon.

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Response from Francesco Hair Cheltenham

Good Morning Emma, Thank you for your lovely feedback. Many Thanks Vicky - Francesco Group Cheltenham

Best salon in cheltenham

Bev Millyard
6th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Absolutely the best salon and people in cheltenham, always feel so welcome and go out looking amazing , thank you all xxx

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Response from Francesco Hair Cheltenham

Good Morning Bev, Its always a pleasure to see you. I'm pleased to hear you always feel welcomed. Many thanks
Vicky - Francesco Group Cheltenham

Amazing

Helen Flanagan
4th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Oliwia did a fab colour and Vicky a great style x felt like royality x thank youx felt great at wedding xx

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Response from Francesco Hair Cheltenham

Good Morning Helen, I'm thrilled to hear you felt great at the wedding!! Many thanks Vicky - Francesco Group Cheltenham

Mrs

Maureen Glazebrook
4th Jun 2023
Team Member: Oliwia
5.0

Excellent cut as usual

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Response from Francesco Hair Cheltenham

Good Morning Maureen, Its fab to hear yo have had an excellent cut again. Many thanks
Vicky - Francesco Group Cheltenham

Great experience

Meg Vause
3rd Jun 2023
Team Member: Evie
5.0

Had a great consultation with Evie and really felt listened too. Booked in for the actual colouring and cut etc and again had a lovely appointment. Happy with the service but although I had a gown and plastic cover, my t-shirt was still stained with hair dye. After a couple of weeks I realised my hair was looking a little stripey so contacted Evie and she booked me in and fixed all of my concerns for no extra charge so overall a really great service and now I absolutely love my hair!

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Response from Francesco Hair Cheltenham

Good Morning Meg, Thank you for our feedback - I will contact you regarding your T-shirt and I can only apologise. Many thanks
Vicky - Francesco Group Cheltenham

Great cut and blow dry

Brittany
3rd Jun 2023
5.0

Thank you Oliwia for another beautiful haircut. And thank you to the receptionist for being warm welcoming and so helpful. Another great experience!

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Response from Francesco Hair Cheltenham

Good Morning Brittany, I'm pleased to hear your haircut was beautiful again!! Many thanks
Vicky - Francesco Group Cheltenham

Great haircut

Rebecca Probert
2nd Jun 2023
Team Member: Evie
4.5
Appointment verified by SaloniQ Software

Lovely service, very kind and attentive. Although a little late. Evie made sure that she made a thorough and good job of my cut and blow dry.

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Response from Francesco Hair Cheltenham

Good Morning Rebecca. Thank you for your feedback, I will ensure this is passed onto Evie.

Many thanks
Vicky - Francesco Group Cheltenham