We are Edward James, four award winning and beautiful boutique salons in South London.
Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.
Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!
Read more...
Hair
Such a lovely visit as always!
I asked for creamy blonde hair but instead my hair has turned out orange. I went back a week later to have the manager fix my colour. She was quite standoffish with me, and didn’t make me feel very welcome. She kept letting out large sighs the entire time she was re-doing my hair. Unfortunately, all she did was repeat the same colour but add even more of it. Now my hair is badly damaged from double bleaching, and still orange. Probably one of the worst dye jobs I think I’ve ever had which is such a shame :(
Dear Amy,
Thank you for taking the time to share your experience with us. We are sorry to hear that your hair did not turn out as expected after your visit to our salon. We apologise for any disappointment and upset caused.
We take all feedback seriously and will addressed your concerns with our team, we want every client to feel welcomed and comfortable during their visit with us.
We will have manager call you today to discuss your review.
Best regards,
The team at Edward James London - Balham.
Always love getting my haircut by Deren, great chat as always. I always leave very satisfied with my haircut and my experience.
My stylist was amazing, very patient with my indecision and worked great with my curls. So happy, could not recommend more!
Hi Aggie,
Thank you so much for your lovely review! We are happy to hear that you had a great experience with one of our talented stylists.
All the best,
The team at Edward James London - Balham
As always, Emily does an amazing job and is lovely company. Always get great compliments on my hair for weeks afterwards. Grows out brilliantly too. Thanks Emily! Xxx
Hi Becky,
Thank you so much for your kind review! We're delighted to hear that Emily did an amazing job on your hair. We'll be sure to pass along your compliments to Emily.
Thanks again for your support and we can't wait to see you at our salon next time!
Best,
The team at Edward James London - Balham
Danielle not only managed to give me a fabulous cut and blow dry she made my colour look rejuvenated as well. The calming Aveda massage at the start and a fabulous follow up one during my hair wash made the entire experience feel like I was at a spa retreat. Never disappointed with EJ.
Hi Helen,
Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a fantastic experience with us at Edward James London. We are glad that our Aveda massage helped you unwind and added to your overall experience.
We appreciate your continued loyalty and can't wait to see you soon.
The Team at Edward James London - Balham
Emily has done my hair a few times now. She always gets my hair just like my inspiration photos and most importantly makes sure the quality of my hair is never damaged.
Hi Ashlee,
Thank you for trusting Emily with your hair! We're thrilled to hear that she always delivers on your inspiration photos while also prioritizing the health of your hair. We'll be sure to pass along your kind words to her.
Best wishes,
Team at Edward James London - Balham
Jessica has cut my hair before but this was the first time she’s coloured it. I showed her a photo and she was super honest and managed my expectations that what I was looking for might not be possible. Firstly, this is the sign of a great colourist, she then came up with a plan to create something I would never have asked for, but that turned out to be incredible! I am quite open to trying new things and sometimes you just have to trust the experts! Jessica is amazing and I will DEFINITELY be coming back. Thank you so much!
Dear Laura Stowell,
Thank you for taking the time to write us a lovely review. We are delighted to hear that you had a wonderful experience with Jessica. It's great to know that Jessica was able to create a look for you that surpassed your initial expectations. It is amazing to hear that you are already planning your next visit with us.
We look forward to seeing you again soon.
Best regards,
The team at Edward James London - Balham
Apart from a stylish cut and wonderful colour tints, yiu also receive a wonderful head massage at the beginning and fresh coffee, choice of tea or bubbles. Although thoroughly recommended
Hi Clare,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your experience at our salon. We truly value your recommendation and hope to see you again soon.
The team at Edward James London - Balham.
Always a treat coming to Edward James. Everything from the lovely head massage with Chelsea at the start, a menu for refreshments (including Prosecco if you fancy) to the lovely friendly staff and, most importantly, great hair at the end of the session.
Hi Tessa,
Thank you so much for taking the time to leave such a lovely review. It's always a pleasure having you here at our salon. We're thrilled to hear that you enjoyed the head massage with Chelsea and the refreshments. We're so glad to know that you left our salon feeling great about your hair.
We can't wait to see you again soon!
The team at Edward James London - Balham
Very impressed with Carrie , really good consultation and understanding of my needs . Really pleased with finished style
Hi Pat,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were impressed with your consultation with Carrie. Our team always strives to truly understand our clients' needs and ensure they leave feeling satisfied.
The team at Edward James London - Balham
Chris has the knack of making me look and feel like a million dollars. He is such an expert in hair anmd colour and knows what treatments will work best to really make the results shine. Thank you Chris, as ever!
Dear Lucy,
Thank you for taking the time to leave such a lovely review for Chris.
Warmly,
The team at Edward James London - Balham
Very good
Hi Rita,
thank you so much for leaving us a review. We're thrilled that you had a great experience at our salon.
We look forward to seeing you again soon.
Have a lovely day!
From the team at Edward James London - Balham.
Thank you so much Hailey for fixing my hair colour. You’re always amazing and super professional ! See you soon Xx
Hi Aida,
Thank you for taking the time to leave such a kind review! We are thrilled to hear that Hayley did an amazing job fixing your hair colour. We will make sure to pass along your compliments to her.
Looking forward to seeing you again soon!
Kindest regards,
The team at Edward James London -Balham
Had the most amazing exoerience with the results exceediing anything I could have wished for. Ed spent time patience and care not only my hair but in his warm and friendly manner to develop my confidence to be a new wig wearer. My hair looks so natural with his experise cutting and I feel fantastic. Thank you Ed.
Dear Janice,
We are delighted to hear about your amazing experience at our salon. Thank you for highlighting Ed's patience, care, and expertise in creating a natural look for your hair. We always aim to provide a warm and friendly environment for our clients, and we are thrilled to have helped boost your confidence as a new wig wearer.
Thank you for choosing to visit us and we look forward to seeing you again soon.
Best regards,
The team at Edward James London - Balham
Deren does such a great job every time. He is knowledgable and really good at his job. My colour and cut are exactly what I wanted! The salon is also amazing. Great atmosphere, great coffee, great people and occasionally a dog!
Hi Corey,
Thank you so much for taking the time to leave us such a lovely review! We are also delighted that Deren always does great job every time you enjoyed the atmosphere of our salon. It's always a pleasure to have you in our salon, and we
love when our furry friends join us too!
We cannot wait to see you again!
Take care,
The team at Edward James London - Balham
For the best all round stylist see Darren. His cuts are precise, his colour work perfect.
Hi Ingrid,
Thank you so much for your kind words about Darren!
We will be sure to pass along your compliments to Darren and we look forward to seeing you again at our salon.
Take care,
The team at Edward James London - Balham
Each month I go with my grey - white roots coming through and feel a mess, I leave looking like myself again, with super chick, natural, glossy hair.
Always love it and look forward to seeing all the daringly and lovely staff.
Hi Lisa,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you always leave our salon feeling confident and refreshed!
We will pass on your lovely words to the team.
See you soon for your next appointment!
Take care,
The team at Edward James London - Balham
Lovely blow dry, really happy with how Jamie did it!
Dear reviewer,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely blow dry and that Jamie did a great job.
We hope to see you again soon.
Take care,
The team at Edward James London - Balham
I had a really great experience, Danielle was amazing and gave me exactly what I wanted. I was beyond pleased with how my hair turned out, I absolutely love it!
Dear Michelle,
Thank you for leaving such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a great experience and that Danielle was able to give you exactly what you wanted.
Your positive feedback means a lot to us and we cannot wait to have you back at our salon for your next hair appointment. Thank you again for choosing us and for taking the time to share your experience.
Take care,
The team at Edward James London - Balham
Daren was amazing at doing male highlights. It’s had my hair highlighted in the summer since I was a kid - about twenty years. No colourist has been able to get it right on first application as Daren did. Highly recommended colourist.
Hi Ronny,
Thank you so much for leaving such a kind review about your experience with Daren at our salon. We are thrilled to hear that you were pleased with your highlights.
We look forward to welcoming you back for your next appointment.
Take care,
The team at Edward James London - Balham
A great experience as always. I come every 4 or 5 weeks to get my hair coloured and sometimes cut and the service is always wonderful. Lovely head massage at the start, tea or coffee tray, great magazines to read and always great hair stylists. Colour is always superb and yesterday I had a conditioning mask which has made my hair super silky. The only thing I would change is the background music which is often more suited to the youngsters of today rather than oldies like me!
Hi Tessa,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always have a great experience with us. Our team always strives to provide a wonderful experience with a relaxing head massage, a selection of teas and coffees, and the latest magazines to browse through. We are especially happy to hear that you loved your recent conditioning mask. We appreciate your feedback about the background music and will definitely take that into consideration for future visits.
We look forward to seeing you again soon.
Take care,
The team at Edward James London - Balham.
Hayley is amazing wonderful colour expert and cut and blow dry is the best I’ve ever had!
Hi Lucy,
Thank you so much for taking the time to leave such a lovely review! We will be sure to pass along your kind words to Hayley and the rest of our team.
Thank you again for choosing our salon and we can't wait to see you again soon!
Take care
The team at Edward James London - Balham
First a head and shoulder massage (fabulous), then fresh coffee and a great deal of pampering whilst getting brilliant highlights and cut👍. Great service. Loved it all
Hi Clare,
Thank you for taking the time to leave us such a lovely review. Our team works hard to provide excellent service and we are glad that you enjoyed the head and shoulder massage and the pampering during your appointment. We hope to see you back at our salon soon for another pamper day.
Take care,
The team at Edward James London - Balham
I’ve been seeing Jessica for a few year now and she always takes the time to discuss what we’re doing and what is possible given the state of my hair. She’s fantastic.
I am however always slightly disappointed at the other members of the team who wash hair, who are always a bit rough, and I don’t feel like they do a proper wash of the scalp to get all of the colour out from the roots so my hair doesn’t feel 100% clean. Other than that, the team are attentive with refreshments and I always leave feeling nice and relaxed.
Hi there,
Thank you for taking the time to review your experience with us. We truly appreciate your kind words about Jessica and we're delighted to hear that she always takes the time to discuss your hair needs and provide fantastic results.
We are very sorry to hear that the service at the backwash was disappointing. We truly value all feedback and will pass this on to the team to help us grow in the experience we provide!
Thank you again for your feedback and your continued support of our salon. We can't wait to have you back in our salon soon.
Best,
The team at Edward James London - Balham.
Apologies but I can’t remember the name of the stylist, but she was really nice, friendly and understood what I wanted even though it was a fring trim she was very attentive.
The receptionist was equally as friendly.
Hi Sharda,
Thank you so much for leaving us a lovely review! We are glad to hear that you had a great experience at our salon.
We will make sure to pass on your kind words to the stylist and receptionist who helped you. We appreciate your feedback and we hope to see you again soon for your next visit.
Take care,
The team at Edward James London - Balham
Great colour and cut as usual!
Hi Sian,
Thank you for your kind words! We are thrilled to hear that you had another great experience with us at our salon.
We look forward to seeing you again soon for another wonderful appointment.
Best regards,
The team at Edward James London - Balham
jessica was amazing with my daughter.. she talked her through the process, made her feel like a queen and the results were fabulous
Hi Alison, thank you so much for taking the time to leave us such a kind review! We’re so thrilled Jess made your daughter feel special throughout her appointment with us.
We look forward seeing you again soon,
Best wishes,
The team at Edward James Balham
Great colour done by Gitanna and fab styling by Harrison
All lovely as usual
Everyone in Edward James Salon Balham are super friendly and welcoming and it’s a pleasure to go there.
Reception so good 😊 too
Hi Bernadette, thank you so much for taking the time to write such a lovely review! We thank you for your loyalty over the years and we look forward to having you back in our salon soon.
All the best, The team at Edward James London - Balham
Always a pleasure to visit and always knowing I will come out with hair colour and cut looking great.
Hi Tessa,
Thank you so much for leaving us such a lovely review! We're thrilled to hear that you always have a positive experience at our salon and that you're happy with your hair colour and cut. That means a lot to us!
We appreciate you taking the time to share your feedback and we can't wait to see you again soon. Have a fantastic day!
Best wishes,
The team at Edward James London - Balham
I had a, bad year last year and in process my hair was neglected and in a terrible state. Deren is the one that knows how to get the best from my hair. I feel in safe hands and I left with my confidence back. My hair looked and felt amazing..
Hi Sheila,
Thank you so much for leaving us such a kind review and we’re sorry to hear your year was tough.
We're so happy to hear that Deren was able to work his magic on your hair and get it looking and feeling amazing. We pride ourselves on providing excellent service and ensuring our clients feel comfortable and in safe hands.
Thank you again for choosing our salon. We can't wait to see you again soon!
Best wishes,
The team at Edward James London - Balham
Great experience - fun chat with the lovely Harriet - and, most importantly, a great cut & stylish new ‘do’. Looked the biz for my anniversary night out!! Thanks a million!!
Hi Kristina,
We're glad we could help you look amazing for your anniversary night out. Thank you for choosing us and for taking the time to leave us a review. We hope to see you again soon for your next hair transformation!
Best wishes,
Edward James London - Balham.
The best hairdresser in town
Hi there! Thank you so much for the lovely review and thank you for choosing us.
We hope to see you again soon!
Best regards, The team at Edward James London - Balham
I have been going to the salon for a couple of years but it was the first time in my life I decided to colour my hair and Chris was absolutely fantastic! I was so happy with the results that I Will definitely be going back
Hi Olimpia,
Thank you so much for leaving us a review! It's great to hear that you had a fantastic experience with Chris during your first ever hair color. We are so glad that you are happy with the results and that you will be coming back to our salon. We really appreciate your loyalty and we look forward to seeing you again soon.
Thanks again for choosing our salon and for taking the time to share your positive experience with us. We love hearing from satisfied clients like you!
Take care,
The team at Edward James London - Balham
I’ve been coming to Chris for nearly 3 years now and he always gets my colour spot on and he is also so lovely and I always look forward to coming to the salon as it’s such a great experience. Can’t wait to come back
Hi Madeleine,
Thank you so much for your kind words about Chris and our salon. We are thrilled to hear that he always gets your colour just right and that you always enjoy your visit with us. We strive to create a wonderful and welcoming experience for all of our clients, and we are glad to know that it shows.
We can't wait to have you back in our salon and continue to provide you with another great service. See you soon!
kind regards from The team at Edward James London - Balham
Jessica did a super job on my hair. I had it coloured earlier in the week and then returned for a cut and style before an evening out. I decided to have a change with a longish bob. Looks great.
Hi Deborah,
Thank you so much for your lovely review! we are so happy to hear that Jessica did such a great job on your hair and that you love your new haircut. We hope it was the perfect look for your evening out.
We can't wait to see you again and help you achieve your hair goals.
Best wishes from the team at Edward James London - Balham.
Great result/ several tones - my face looks younger!
Hi Karina,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great result at our salon and that the tones have made your face look younger. It's always our goal to help our clients feel their absolute best.
We appreciate your kind words and we hope to see you again soon for another fantastic experience. Thank you for choosing us!
Sending our warmest regards,
The team at Edward James London - Balham
Thank you to Jess who is always brilliant!
Thank you so much for taking the time to leave us a review.
Warmly,
The Team at Edward James London - Balham
I wanted natural and slightly lighter colour. I asked for roots and half balyage. I am afraid that the first try was quite bad as my roots were very dark and the rest of the hair too blonde. You could notice two parts in the hair. He noticed that the result was quite bad so he dyed my whole hair dark brown. I am afraid that very disappointed outcome . I left much darker and with no balayage or highlights in my hair.
Dear Nuria,
Thank you for taking the time to leave us a review. We can only apologise that your experience was not entirely a positive one and that the colour was not what you were after. We strive to provide our clients with stunning colour work and are so sorry that we fell short in this instance. Your feedback is greatly appreciated as it allows us to continue improving our services and to highlight where our team can benefit from further education.
We are so happy to know that you are returning to have your colour adjusted soon. Please do let us know how it is settling in once you have been in as we really want to ensure you love your colour. Thank-you for giving us the opportunity to make this right for you.
Thank you once again for your valuable feedback, it is crucial for us as a business and to help our team grow professionally.
Kindest regards,
The Team at Edward James London - Balham
I had the best hairdressing experience I have ever had. It was fully luxe!!
I already can’t wait to come back!
Hi Amy,
Thank you for your wonderful review! We are delighted to hear that you had the best hairdressing experience with us.
We are looking forward to your next visit and we promise to make it just as amazing as your last one. See you soon!
Best regards,
The team at Edward James London - Balham
Perfect for me
Hi Rita,
Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that our salon was a perfect fit for you. Our team strives to create a welcoming and relaxing atmosphere for all of our clients, and it's great to hear that we met your expectations.
We look forward to seeing you in the salon again soon,
Kind regards,
The team at Edward James London - Balham
I can’t remember the stylists name (she didn’t introduce herself) so just guessed but you’ll see from my records. Nice salon, just felt disappointed as my hair feels darker than usual, the assistant who washed it was very aggressive with her hands and the worst thing is the blow dry has already frizzed / fallen out less than 24 hours later when usually it lasts me 4/5 days!
Hi Charlotte,
Thank you for your review. We’re sorry to hear that you were disappointed with your last visit to our salon and we welcome your feedback.
A member of our management team will contact you shortly to gain a better understanding of your experience so we can put this right for you.
With kindest regards
The team at Edward James London- Balham
Jamie was great! Did a fab job on my roots and a lovely blow dry. She was super friendly and helpful, and also managed to fit me in at really short notice!
Hi Liz,
Thank you for taking the time to leave us a review! We're glad to hear that Jamie did a fantastic job with your roots and blow dry.
We look forward to seeing you again soon,
The team at Edward James London - Balham
Wonderful cut and style also top stylist.
Hi Zara,
thankyou for your great feedback! we look forward to see you again on your next visit.
Kindest regards,
The team at Edward James London - Balham
Such a lovely experience, the massage and refreshments were such a nice start.. and Nicola is so lovely, kind and makes you feel so valued as a customer. She really listens and instills confidence, love her whole vibe! So happy with the colour :) Thank you so much Nicola.
Hi Eve,
Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a wonderful experience at our salon and that Nicola's service left a positive impression on you. We strive to provide exceptional service and we are glad that Nicola was able to make you feel valued and confident. We are also glad that you are happy with the colour. We hope to see you again soon!
Kindest regards,
The team at Edward James London - Balham
Firstly this is a genuinely lovely salon all staff are very professional and kind, had a beautiful shoulder neck massage with aveda oils on arrival.
My chosen hairdresser Emily is outstanding she gives great attention to detail and is very thoughtful in honesty about what colours to use and what will look gorgeous! The whole experience was outstanding. I had to edit this as i had too much to say!
Hi Catherine,
We are thrilled to hear that you had a genuinely lovely visit and that our team provided professional and kind service. We are especially happy to hear that Emily was outstanding in giving you a beautiful shoulder and neck massage and providing thoughtful recommendations for your hair colour.
We aim to give every client an outstanding experience and it sounds like we achieved that with you.
Thank you for your support and we look forward to welcoming you back in the future!
Warmest regards,
The team at Edward James London - Balham
Wonderful experience as always. Gorgeous head and neck massage, great coffee and a very talented and delightful stylist who always gets my colour perfect.
Dear Tessa,
Thank you so much for taking the time to leave us a great review. I will be sure to pass on your kind words to Deren.
We look forward to seeing you on your next visit.
Kindest regards,
The team at Edward James London - Balham
I love going to Edward James Balham to have a British Blow Dry which works very well on my hair. The staff are all so friendly and professional and the salon is beautiful and relaxing. Jess is lovely!
Hi Sophie,
Thank you so much for your kind review! We are thrilled to hear that you love our British Blow Dry and that it works so well on your hair. We take pride in our friendly and professional staff and are happy to hear that you had a relaxing experience at our beautiful salon. We think Jess is pretty lovely too!
We can't wait to have you back at our salon for your next visit.
Kindest regards,
The team at Edward James London - Balham
I always look forward to having my hair done by Hayley - it’s always perfection. It’s amazing how much my hair health has improved over time (great home care advice and trims). I also just love our chats!
Hi Lynn,
thankyou so much for your positive feedback. We truly value your custom and look forward to seeing you again soon.
Kindest regards,
The team at Edward James London - Balham
Wonderful experience for me and my daughter. Time and attention given to what we asked for. Friendly, relaxed and professional atmosphere. Stylish results!
Hi,
We are thrilled to hear that you and your daughter had such a wonderful experience at our salon and are so glad you were happy with the results!
We look forward to seeing you soon,
Best regards,
The team at Edward James London - Balham
We are Edward James, four award winning and beautiful boutique salons in South London.
Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.
Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!
