TONI&GUY Brent Cross

Unit Z3, Brent Cross Shopping Centre, Prince Charles Drive, Brent Cross, Greater London, NW4 3FD

About us

TONI&GUY Brentcross opened in the Brent Cross Shopping centre in January 2001.
As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. TONI&GUY Brentcross pride us on providing a professional and friendly service.
We are dedicated to providing the ultimate salon experience with a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair.
Our talented team of stylists and technicians are on hand to give you expert advice and create hair that iis individual and easy to live with, interpreting fashion trends with versatile wearable styles.
Some members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients. Some are also apart of London Fashion Weekend working along side the TONI&GUY Team in the Label.M Fashion Fix Bar.
We offer many additional services including; Bridal and Occasion hair, the NanoKeratinTreatment, Yuko Straightening Treatment, Nano-Max Treatment, Afro-Caribbean specialist in Afro-hair, Weaving and Bonding Hair extensions.
Our wide range of haircare products include Label.m professional hair care range, GHD's and L’Oreal colour to keep your hair salon perfect until your next visit.
For more information on our services please speak to our friendly reception team who will be happy to help or coming in fora complimentary consultation.
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Opening hours

Monday 10:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 19:00
Sunday 11:00 - 18:00

Reviews

4.71
840 verified reviews
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Great colour

Loretta Bergonzi-johnston
2nd Aug 2018
Team Member: Hannah
5.0
Appointment verified by SALONGENIUS Software

My hair colour is fabulous. I thought Hannah was great. She wasovy and meticuculous and had a very good manner abour her. She made me feel very at ease.
The young young lady who shampooed me after was lovely and gracious.
I was made to feel very welcome with offers of tea,coffee etc.
Thsnks

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Response from TONI&GUY Brent Cross

Thank you Loretta for leaving such a lovely review!!

I am so pleased to hear that you enjoyed the whole experience here.

Very much looking forward to your next visit here with us.

Hannah and the team at Toni & Guy Brent Cross

Happy.

Lyubomira
2nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I feel happy with them. They are professionals.Thank you Ervis and Nikos.

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Response from TONI&GUY Brent Cross

Thank you very much for spending the time to leave this review!

We are so pleased to hear that you were happy with your experience here in the salon with us.

Looking forward to seeing you again

All at Toni & Guy Brent Cross

Absolutely happy with my new hairstyle!

Drosia
1st Aug 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

I went there for a change in my hairstyle and got exactly what I wanted and needed! Nikos and Pritesh did an amazing job and I am so happy for that! Pritesh was very friendly and professional and Nikos was absolutely amazing!!! Next time I know exactly where to go and who to ask for! Thank you so much Pritesh and Nikos you are the best!!!

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Response from TONI&GUY Brent Cross

Hi Drosia!
We are so pleased that you were happy with your cut with Nikos and colour with Hannah!!

Looking forward to your next appointment

All the team at Toni & Guy Brent Cross

Awful experience

Andi Tye
31st Jul 2018
2.5
Appointment verified by SALONGENIUS Software

This was the most uncomfortable hairdresser experience.
She seemed very angry, and made me feel very uncomfortable she did tell me that she had a ten hour day so maybe I shouldn’t have gone in at six for a haircut. I couldn’t wait to get out of the chair.
All the other girls in the salon were lovely and friendly.

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Response from TONI&GUY Brent Cross

Hi Andi

Thank you very much for spending the time to leave this review. I am very sorry to hear that your experience was not to your expectations. I really appreciate you bringing this to my attention as we take all comments on board to improve our salon experience.

It would be lovely to see you back in the salon in the future

Kind Regards

Management Team

Awful experience

Andi Tye
31st Jul 2018
2.5
Appointment verified by SALONGENIUS Software

This was the most uncomfortable hairdresser experience.
She seemed very angry, and made me feel very uncomfortable she did tell me that she had a ten hour day so maybe I shouldn’t have gone in at six for a haircut. I couldn’t wait to get out of the chair.
All the other girls in the salon were lovely and friendly.

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Toni&Guy

Anita
31st Jul 2018
Team Member: Hannah
5.0
Appointment verified by SALONGENIUS Software

Great team Hannah is an outstanding colour technician and great team work along coco senior stylist and assistants!
You did and amazing job on my hair!

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Response from TONI&GUY Brent Cross

Thank you Anita for such a wonderful review!!

It was a pleasure to have you here in the salon and we are very much looking forward to your future appointments here.

Hannah and all the team at Toni & Guy Brent Cross

Colour restored!!!

Janette
31st Jul 2018
Team Member: Hannah
5.0
Appointment verified by SALONGENIUS Software

Very well taken care of by Hannah - a colour expert. Very happy with the outcome and my overall experience. Definitely recommend.

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Response from TONI&GUY Brent Cross

Thank you so much Janette for this amazing review!
Its always a pleasure to have you here in the salon. Looking forward to your next appointment!

Hannah and all the team at Toni & Guy Brent Cross

Ms

Sonia
22nd Jul 2018
Team Member: Ervis
5.0

Ten star services

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Response from TONI&GUY Brent Cross

Thank you very much Sonia!!
See you at your next appointment

All at Toni & Guy Brent Cross

Montrs

Giulia
21st Jul 2018
Team Member: Nishma
5.0
Appointment verified by SALONGENIUS Software

Wonderful experience very happy with my colour and blow dry by Giuseppe

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Response from TONI&GUY Brent Cross

Thank you for this great review!

See you at your next appointment!

All at Toni & Guy Brent Cross

Colour toned

Nanda
21st Jul 2018
2.0

Giuseppe quite rightly fixed my blond hair and toned it down very happy with the colour now, and I know he was busy and got pulled away he was only away for 5 minutes from his client. I didn’t expect a full on blow dry but would have been nice to not have to walk out with dripping wet hair into a busy shopping centre as the person who who was drying my hair was burning it with the blow dry so close to the strands. At one point I did offer to dry my own hair and at least sort my own fringe out so my hair looked half decent. I understand the salon is busy I would have waited to have the wet hair dried and look half decent. I have been coming this salon for over 15 years today I was not happy that one of the junior members were not capable of drying hair at least semi decent.

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Haircut and colour

Nanda
21st Jul 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

Had a great haircut as always and a great colour by Hannah, However a few strands near my face looked blond it meant I will go back and get it toned not a big deal.

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Response from TONI&GUY Brent Cross

Hi Nanda thank you for this review.
We are very much looking forward to your next appointment here with us.

From all at Toni & Guy Brent Cross

it was great,it did not even hurt

calypso
21st Jul 2018
Team Member: Raphaela
5.0
Appointment verified by SALONGENIUS Software

it was amasing because my hair had a dreadlocks so she brushed it and it did not even hurt whatsoever, she was very nice too, she offered me drink very nicely so i would give it a 5 out of 5

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Great service... fantastic hair cut

Puja Patel
21st Jul 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

Great service, even though I was late

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Great haircut again!

Jane Morgan Townshend
20th Jul 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

Lovely haircut by Pritesh. Really pleased just as I was last time. Certainly knows what he's doing. Lovely relaxing atmosphere in this friendly salon too

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Response from TONI&GUY Brent Cross

Jane thank you for this wonderful review!

We are really glad you enjoyed your experience with us and the atmosphere in the salon, very much looking forward to your next appointment with us.

All at Toni & Guy Brent Cross

Color

Natasha
16th Jul 2018
Team Member: Giuseppe
5.0
Appointment verified by SALONGENIUS Software

Excellent. Beautiful color. Beautiful day in the salon.

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Response from TONI&GUY Brent Cross

Thank you Natasha for another great review

See you next time!

All at Toni & Guy Brent Cross

Hair colour

Raja
16th Jul 2018
Team Member: Coco
5.0
Appointment verified by SALONGENIUS Software

Coco u the best colour and hair stylist top service have lovely wonderful and joyble week thanks for ur service

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Response from TONI&GUY Brent Cross

Thanks again for yet another wonderful review

See you at your next appointment

Toni & Guy Brent Cross Team

Never disappounted

Elizabeth Stojiljkovic
16th Jul 2018
Team Member: Ervis
5.0
Appointment verified by SALONGENIUS Software

It's like watching an artist at work. I'm always little apprehensive when I have a different stylist however there was no need. As usual I was given an excellent cut . Toni and Guy train their staff to a very high standard. Well done

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Response from TONI&GUY Brent Cross

Thank you Elizabeth for this amazing review.
We very much look forward to seeing you again

All at Toni & Guy Brent Cross

Haircut

Roka kazemi
14th Jul 2018
Team Member: Ali
5.0
Appointment verified by SALONGENIUS Software

Ali had perfect performance same as usual he is an excellent listener ????his haircuts are awesome

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Response from TONI&GUY Brent Cross

Hi Roka,
Thank you for this great review, your new style looks amazing on you!

See you next time

Toni & Guy Brent Cross Team

........

SAFURA
10th Jul 2018
Team Member: Giuseppe
4.5
Appointment verified by SALONGENIUS Software

was an amazing experience I had it. Special Thanks to Giuseppe????

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Response from TONI&GUY Brent Cross

Hi Safura!
Thank you very much for spending the time leaving this great review.

Hope to see you back in the salon very soon!

The Team at Toni & Guy Brent Cross

Great cut for my son from Coco!

Emma Grant
9th Jul 2018
Team Member: Coco
4.5
Appointment verified by SALONGENIUS Software

Coco was just brilliant at making my son feel at ease. He is only 5 and usually goes somewhere else so he was a bit apprehensive. By the end he was very happy with his cut and with the whole experience.

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Response from TONI&GUY Brent Cross

awww he is literally the cutest. so well behaved. see you soon

coco x

Colour, cut and blow dry

Hannah Nicolas
5th Jul 2018
Team Member: Hannah
5.0
Appointment verified by SALONGENIUS Software

Hannah for colour, Pritesh for cut and blow dry. All excellent as usual! Thank you x

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Response from TONI&GUY Brent Cross

hi Hannah thank you for your lovely review hope to see you again soon

Balayage

Assia Asim
4th Jul 2018
Team Member: Giuseppe
5.0
Appointment verified by SALONGENIUS Software

The colourist did a fantastic job, am really pleased with my new hair colour, totally felt relaxed with Giuseppe ????

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Response from TONI&GUY Brent Cross

Thank you so much for your review see you in a few weeks

Great advice, recovery and service

Carol
2nd Jul 2018
Team Member: Coco
5.0
Appointment verified by SALONGENIUS Software

After a less than satisfactory previous c it, Coco sorted me out. Very happy with this cut ... and the service! Thanks

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Response from TONI&GUY Brent Cross

Hi carol thank you for your review

Fab hair

Loretta Bergonzi-johnston
25th Jun 2018
Team Member: Giuseppe
5.0
Appointment verified by SALONGENIUS Software

I feel very welcome and comfortable at this salon. The staff are great. Once again Giuseppe has made my hair look fabulous. All the staff l have met there are great. Not intimidating like other salons. When l can l will recommend you.

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Response from TONI&GUY Brent Cross

Hi Lorette thank you for such a lovely review
looking forwards to see you again soon
Toni and Guy Brentcross team

Mrs

Laura wright
23rd Jun 2018
Team Member: Nishma
5.0

Had my hair done today by Pritesh and Nishma. As always fantastic. Always give really good advice and fantastic service.
Juniors always lovely and polite.
I’d highly recommend this salon.

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Response from TONI&GUY Brent Cross

Thank you for your review laura, so happy to hear you enjoyed the service in the salon looking forwards to seeing you again soon.
Toni & Guy Brentcross Team

Awful place

S.I
23rd Jun 2018
1.0

A truly awful place with terrible management. Do not use their services. The place is the epitome of appauling customer services and rude staff. They insulted me by claiming I did not pay for my haircut. When I showed the receipt, the receptionist did not offer an apology. I complained to the manager who gave an insincere apology, and laughed me out of the store. Avoid this place.

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Excellent as always!

Kate
20th Jun 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

Booked an appointment on the same day and was fitted in. Great cut and blow dry, restyled for a summer trip. Would highly recommended Pritesh - excellent!

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Response from TONI&GUY Brent Cross

Thank you Kate for spending the time leaving this wonderful review, it was our pleasure to have you here!
Enjoy your summer trip!

All the team at Toni & Guy Brent Cross

Cutting my hair today.

Dórico Meri
19th Jun 2018
Team Member: Giuseppe
5.0

Excelent.

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Response from TONI&GUY Brent Cross

Thank You for this great review.

See you at your next appointment!

All the team at Toni & Guy Brent Cross

Great cut from Coco!

Emma Grant
17th Jun 2018
Team Member: Coco
4.5
Appointment verified by SALONGENIUS Software

So pleased to see Coco back in the salon. My cut is brilliant as it always has been from her.

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Response from TONI&GUY Brent Cross

Hi Emma!
Thank you so much for spending your time leaving this great review!
Looking forward to your next appointment.

Toni & Guy Brent Cross Team

myhair

helen dalton
14th Jun 2018
3.5
Appointment verified by SALONGENIUS Software

overall great staff except the head colourist who dident make me feel uneasy her attitude was abrupt ie: she showed no interest in what i had previously discussed with anorher staff member, it would have been helpfull if she had showed interes in what she was doing ! i wouldent have her again and dhe dident come back to check or consult with me the entire time i was in the salon ! the the receptionist and apprentice were really helpfull and reassured me the result would be ok! thank you to both they did all the could to reasure me .

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Happy customer

Jayshri Halai
12th Jun 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

Always happy with my hair here with Pritesh.

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Response from TONI&GUY Brent Cross

Thank you jayshri see you again soon.

Toni and Guy Brentcross Team

Ms

Margarida Pereira
11th Jun 2018
Team Member: Billy
5.0
Appointment verified by SALONGENIUS Software

Amazing team, very friendly! Love how my hair ended up looking! Thank you so much!

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Response from TONI&GUY Brent Cross

Thank you for your lovely review Margarida hope to see you again soon.

The worst saloon

Anonim
9th Jun 2018
1.0
Appointment verified by SALONGENIUS Software

i have done my hair at T&G. It was supposed to be a “Balayage” but he insisted he will put the blonde from the top and said he will do a nice transformation, he also said my hair is damaged and that the previous hairdresser didnt do a good job , LOL which is funny as he wasent professional at all! He said i would pay £130 i have asked before i even got it done , somehow it was £191 ???!!! I didn’t see any change my cut was uneven. I looked 10x worst then i did before i went to the salon! I said i am unhappy so he said no worries i will make you another appointment and fix it so i wanted to give him a second chance even though he has really destroyed my hair. Today Was my appointment and some women i dont know her name she has REFUSED to do my hair she had no interest of fixing my hair she has also accused me of writing a bad review which i didnt even write! Even if i did its my experience which is true and it is non of her business. So i will call the headoffice as i am never ever returning again i would not recommend this salon to anyone as it is soo expensive and a total waste they are not professional at all! They should change their occupation! I would give this salon 0 stars!

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Cut and colour

Della coogan
9th Jun 2018
Team Member: Giuseppe
5.0
Appointment verified by SALONGENIUS Software

Cut by Pritesh and colour by Giuseppe very satisfied. A very friendly salon

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Response from TONI&GUY Brent Cross

Thank you Della for your review

Fab hair

Sharon Goldstein
9th Jun 2018
Team Member: Giuseppe
4.0
Appointment verified by SALONGENIUS Software

Fabulous colour

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Response from TONI&GUY Brent Cross

Thank you for your review Sharon

Hair blowdry

Anonymous
9th Jun 2018
Team Member: Nishma
5.0

Very happy with my hair

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Response from TONI&GUY Brent Cross

Thank You for your review

Hair colour

Raja
7th Jun 2018
Team Member: Coco
5.0
Appointment verified by SALONGENIUS Software

Coco u the best colour and hair stylist top service always same level of service top service fantastic

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Response from TONI&GUY Brent Cross

Thanks again for yet another amazing review Raja.

We really appreciate such positive feedback from our clients!

See you at your next appointment.

All the team at Brent Cross

Great Cut

Tony
7th Jun 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

Great cut

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Response from TONI&GUY Brent Cross

Thanks for this review Tony!
See you at your next appointment

All of the Brent Cross team

Great Cut

Tony
7th Jun 2018
Team Member: Pritesh
5.0
Appointment verified by SALONGENIUS Software

Great cut

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Response from TONI&GUY Brent Cross

Thanks for this review Tony!
See you at your next appointment

All of the Brent Cross team

Too expensive

Anonymous
5th Jun 2018
2.5

I have paid allot of money and got charged for a hair cut which Was literally just split ends a tiny bit cut which was apparently £46! I have paid £186 and honestly dont even know for what it doesent even add up ????. I like it but definitely not worth the money

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Salon with Style

Lisa
3rd Jun 2018
Team Member: Giuseppe
5.0

I couldn’t have wished for a better experience for my first time in this Stylish Salon. From the fabulously friendly and helpful receptionist (so sorry I didn’t get your name), to the super slick colourist Guiseppe, I couldn’t fault a thing. Pritesh finished off my keratin treatment and did an amazing job. I’m so happy with the results. Thanks to a wonderful team. You all work so well together. Looking forward to returning.

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Response from TONI&GUY Brent Cross

Hi Lisa
Thank you for such a lovely review, It was a pleasure to have you here and we are so happy you have a great experience here with us. Looking forward to see you again soon.
Toni and Guy Brentcross Team

Excellent cut

Carol Dixon
29th May 2018
5.0

ENRIK cut my 12 year old granddaughter’s hair, she was delighted the style was just like the photograph she took with her.
Excellent service, the ,Receptionist and stylist were so friendly . I would definitely recommend this salon.

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Response from TONI&GUY Brent Cross

Hi Carol!

Thank you for such lovley comments about our whole team, we are so pleased to hear that you and your granddaughter are happy with everything here.

See you next time!

Hannah
Management Team

Devastated

Sarah
23rd May 2018
2.0
Appointment verified by SALONGENIUS Software

It's not what I asked for. I have short layers rather than long and the cut is much shorter than we discussed. Not happy.

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Fab hair

Loretta Bergonzi-johnston
21st May 2018
Team Member: Coco
5.0
Appointment verified by SALONGENIUS Software

I had my hair coloured by the fabulous Giuseppe. He totally transformed my hair. It's fabulous.
I had my hair cut by Coco again. Another fab cut.
I am so glad l went to Toni & Guy.
I was made to feel totally comfortable and at ease

I am certainly going back.

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Response from TONI&GUY Brent Cross

Hi Loretta
Thank you for such a lovely review
Coco and Giuseppe are so happy that you love your new cut and color
We are looking forward to seeing you again soon

The best colour in this life and the previous

Rossana
20th May 2018
Team Member: Giuseppe
5.0
Appointment verified by SALONGENIUS Software

Everyone is kind and funny, everytime I go there it really makes my day! Giuseppe is an artist when it comes to colour, that is why I let him be creative with my hair! This time it was an intricate mix of purple, lavander grey, even magenta. I feel like a spring flower! Thanks everyone, you're great!

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Response from TONI&GUY Brent Cross

Thank you for such an amazing review Rossana!!

Management Team

Great result!

Joana
19th May 2018
Team Member: Ali
4.5
Appointment verified by SALONGENIUS Software

Had a haircut with Ali and he was lovely and friendly. Listened to what I had in mind and gave suggestions as well. The result was great and the blow dry fantastic.

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Response from TONI&GUY Brent Cross

Thank You Joana for this great review.
Looking forward to seeing you at your next appointment!

Management

Returning customer

Mary
18th May 2018
Team Member: Ervis
5.0
Appointment verified by SALONGENIUS Software

Ervis is a perfectionist and a true professional. His time and effort is much appreciated

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Response from TONI&GUY Brent Cross

Thank You Mary for this review!

See you at your next appointment

Management

A mixed review

Ros Alterman
18th May 2018
Team Member: Hannah
4.0
Appointment verified by SALONGENIUS Software

I have no issues with Hannah or Coco who cut my hair. I recommend both any time. My problem is with the junior who removed the colour. Juniors need to be taught how to emulsify first before shampooing. I had so much colour left on my scalp and around my ears which was really noticeable when I got home. I felt embarrassed that I had been walking around Brent Cross afterwards looking that way.

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Response from TONI&GUY Brent Cross

Thank you Ros for these comments, we will be sure to take this on board.
The next time we see you myself and Coco will ensure you are completely happy when leaving the salon.
See you next time

Hannah
Management Team

Hair colour

Raja
10th May 2018
Team Member: Coco
5.0
Appointment verified by SALONGENIUS Software

Coco u the best colour and hair stylist top service very impressive

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Response from TONI&GUY Brent Cross

Thank You Raja for this review.
See you at your next appointment

Management Team

Excellent service and loved it!

Haleema Ali
10th May 2018
Team Member: Hannah
5.0
Appointment verified by SALONGENIUS Software

She was just beyond excellent! She understood my brief and gave me exactly what I wanted. Love the colour!!

Coco did a fantastic cut - she listened and did what I wanted. She respected my wishes and I thank her for that.

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Response from TONI&GUY Brent Cross

Thank You Haleema for such an amazing review!
So pleased you loved your experience here at Brent Cross

Looking forward to your next appointment.

Hannah and CoCo