TONI&GUY Canary Wharf

Unit 10, One Canada Square, Canary Wharf, Greater London, E14 5AX

About us

TONI&GUY Canary Wharf are delighted to announce that through their recent and fabulous refurbishment, this has enabled them to create the ‘ultimate salon experience’. The re-vamped salon is one of the very first to take on an exciting new concept in salon design, with the addition of a new retail zone stocking label.m and KÄ—rastase, whilst being able to boast that they are the first TONI&GUY to offer shu uemura Art of Hair Ceremonies.

By visiting TONI&GUY Canary Wharf you place yourself in the hands of true style mavericks; including Carl McCaffrey and Nina Beckert, both of whom have won London Hairdresser of the Year at the British Hairdressing Awards in recent years and recently shortlisted for the UK’s Most Wanted look of the Year.

2010 saw TONI&GUY Canary Wharf win the coveted award for ‘Best Franchise Salon’ at the Salon Business Sapphires Awards, for Franchising Intelligence.

Our wide range of haircare products include Moroccan Oil, Mizani and Nioxin. We also offer the following additional services such as Malika and The Art Of Threading.

TONI&GUY Canary Wharf have been awarded Perfect Salon Status for 2015/16!

Here at TONI&GUY Canary Wharf we are proud to have been rewarded retail salon of the year at the Business Awards 2014.

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Opening hours

Monday 07:00 - 21:30
Tuesday 07:00 - 21:30
Wednesday 07:00 - 21:30
Thursday 07:00 - 21:30
Friday 07:00 - 21:30
Saturday 08:00 - 19:00
Sunday 10:00 - 18:00

Reviews

4.66
1,000 verified reviews
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Feedback

Mandy
22nd Dec 2017
3.0

Service was decent but I wasn’t happy with the outcome, hair was left frizzy and I’ve had to restyle when I got back.

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Response from TONI&GUY Canary Wharf

Hi Mandy,

We apologise that you weren't fully satisfied with the service and had to restyle area's yourself after your appointment. At Toni&Guy Canary Wharf we endeavour to provide and exceptional service to all of our clients on every visit, this is something that wasn't provided to you on the day
We appreciate your feedback and will address the issues to further develop our team.

Many thanks,
Toni&Guy Canary Wharf.

Haircut with Nikolett

Martina
21st Dec 2017
4.5

Amazing work!!

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Excellent

Nik
20th Dec 2017
5.0

Best head massage I have ever had

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Ok but not great

Elena
19th Dec 2017
3.0

Honestly i expected a bit more personalised service for 82 pounds. Cut was simple but i would have wished more of a conversation about my hair - felt was part of a chain process

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Response from TONI&GUY Canary Wharf

Hi Elena,

At Toni&Guy Canary Wharf we strive to provide an exceptional customer experience to all who enter our salon, and on this visit we failed to meet your expectations - We apologise that you feel this way and would like the opportunity to restore your faith in our salon.
If you would like to discuss your concerns further please contact the Salon Manager Claire Williams on 020 7987 6222

Always The Top

Neno Stokic
19th Dec 2017
5.0

By far the best service, cut (always Kirsten) and experience. I've been your customer for 18 years and am not going anywhere else.

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2nd December visit haircut

Yvonne poole
18th Dec 2017
3.0

Having booked just for a slight trim as going on holiday for over 3 weeks my fringe was cut very short (the shortest I have ever had it) despite explaining that my hair goes very curly wavy !! Hence I am now on holiday and having to wear my hair clipped up the whole my hair is looking awful the whole holiday. Due to it flicking up and curling This has never happened to me before in the years visiting tony and guy the rest of the style is not to the standard I usually get

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Response from TONI&GUY Canary Wharf

Hi Yvonne,

We appreciate all feedback that we receive, especially when it is from our loyal customers like yourself. We apologise that the service wasn't up to the usual standards you are provided with in our salon on this visit and would like to invite you to discuss further with our Salon Manager Claire Williams on 020 7987 6222.

The Japanese Hair Priestess

KDG Property
16th Dec 2017
5.0

All other stylists now and pay homage to Timoko who produces a newer younger sexier image of yourself with effortless precision every time

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Amazing!!!!

Anonymous
16th Dec 2017
5.0

This was the first time I'd ever been to Toni & Guy at Canary Wharf. For the passed year or so I've had shit hairdresser after shit hairdresser. Today I had Tania cut my hair. She was A.M.A.Z.I.N.G!!!! She didn't rush and took so much time and effort and I absolutely love the cut!! Thanks so so much!!

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Happy with hair cut But not happy with receptionist

Sarah Thomas
16th Dec 2017
4.0

My hair cut was absolutely amazing Brianna is a fab stylist But & that's a Big But I do not like fact Receptionist words were "your hair cut will be £84 is that going to be a problem" when what she meant was can you even afford it. Judging someone by they way their dressed in the middle of winter is disgusting just because I'd rather spend my money on helping people than wasting it on designer clothing little did this woman know but I had over £6,000 in my bank account & by the time I leave London I will of earnt another £10,000 to add to that. I'm a professional model who prefurs not to be recognised while out in public. If I could of got a same day appointment else where then I would of.

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Response from TONI&GUY Canary Wharf

Sarah, We would like to thank you for expressing your satisfaction with the service provided by Biliana, however we would like to apologise for your experience with our Front of House Team.
We have investigated the matter and would like to reassure you that it was never intended to cause offence, we sincerely apologise that it was received this way. Clarity is part of our ethos and we inform all clients of our price range before booking appointments. However we will use this opportunity to further develop our teams communication to ensure there this is an isolated event.
Once again we would like to apologise, and hope that you give us the opportunity to regain your faith in our salon.

Kind Regards,
Toni&Guy Canary Wharf.

My hair dresser was and is a genious!

Rachel Livsey
16th Dec 2017
5.0

Totally felt the customer service from the welcome to the conversation with the stylist who totally understood my hair and what I wanted! It’s the silly things like him stopping for a minute to allow me to drink my coffee that totally makes a difference THANK YOU

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Fantastic

Jinh
15th Dec 2017
5.0

Always, always, always amazing!! Thank you Charlie, you're the best!

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Katie is wonderful!

Niklas Von Mehren
15th Dec 2017
5.0

Went in today for a haircut with Katie, who I have had before, and was once again amazed with the quality of the haircut and personable character! An absolutely wonderful service from start to finish.

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Blow dry

Anonymous
15th Dec 2017
5.0

Excellent is the right word to describe this salon ! The stuff are friendly helpful and so nice !! It’s just amazing ! That was my first time there and I will recommend it to all my friends

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Great customer service

Z
14th Dec 2017
5.0

Claire is very welcoming and professional
I love how she greets the customers to the salon and Adam is a great hairdresser, very attentive and kind

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Rediscovery

Dawn Higgs
14th Dec 2017
5.0

I previously used Toni & Guy for my colour and cut and was (with the odd exception) very pleased. I then moved away from Canary Wharf for a while using a different salon. I am now back and realise how much I miss the quality, care and customer service you receive. Great service, great staff. Would recommend.

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Always happy with T&G

Anami
14th Dec 2017
5.0

Let’s face it...the only reason I colour my hair with Danielle at T&G...is because she’s AMAZING! Skilled and friendly...happy with my hair and the experience!

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Wow my hair looks fabulous!

Saranjit
13th Dec 2017
5.0

Charlie Davis is a fantastic stylist. She always makes my hair look so good I can swish it around all day with my lovely bouncy curls blow dry!

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Highlights & cut

Kim
12th Dec 2017
4.5

I visited today as a treat, I needed to cover what seemed like an abundance of grey hair. My colourist did a great job and then I had my hair tidied up with s cut.

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Amazing

Chloe
11th Dec 2017
5.0

Nadine managed to absolutely transform my hair in under an hour. Left with my hair looking really healthy, and the cut was fantastic. Would definitely recommend.

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Excellent service

Sally Anderson
11th Dec 2017
4.5

Another great head of highlights and blow dry. Attention to detail at all times

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Tomoko is The Best!

JEff A.
11th Dec 2017
5.0

Tomoko always delivers a solid haircut. I highly recommend her for men looking to get their haircut. I have been going to Tomoko for years and I will continue going!

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Excellent blow dry

Christine ingleton
10th Dec 2017
4.5

I called in without an appointment on off chance. My hair was a total mess when I walked in. Somehow Kirstan turned my hair into a sleek and shiny bob. Best blow dry I ever had and for once I didn’t need to use straighteners on my very unruly hair. She was also lovely to chat to. I live in Sheffield and go to London every couple of months so that will be my treat.

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Great haircuts

James
10th Dec 2017
4.0

A bit pricey but you get what you pay for. Very very good stylists. Take their time and know what they’re doing. Highly recommended

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Satisfied Customer

Angelique Bonoen
8th Dec 2017
4.5

Katie my hairstylist was very accomodating and she was able to do the hairstyle that I want. Kudos to her.

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Professional hairdresser

Michele
8th Dec 2017
4.5

What to say!!
Andrea is a master in his job, understood very quickly what I was looking for my hair and he delivered as professional hairdresser!

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Really good service!!

Amina
7th Dec 2017
5.0

Very nice service, really liked this place. Very satisfying result!

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Love it

Giada Di Paolo
7th Dec 2017
5.0

This is a lovely place where you can take a rest! Staff is kind and professional and Tania is the best hairdresser ever!! I advice this salon to everybody!!

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very good but the service

Anonymous
6th Dec 2017
3.0

The hairdressers at TG are good but service is poor and the girls at the reception are not polite - don't even smile. Only seniors are good but the cost is £90. My hairdresser is very good though, do 4stsrs

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Great service as usual

Anonymous
6th Dec 2017
5.0

Great service as usual

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Hooray!

Gill
6th Dec 2017
5.0

Another lovely haircut experience today with the very talented Katie. Thank you x

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Always excellent

Deb Brown
5th Dec 2017
4.0

Good as usual

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Jackson

Debra
2nd Dec 2017
5.0

As usual, I received excellent service today ! Adam is brilliant. Thank you very much

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Fabulous haircut and service

Dawn Duval-Macsporran
1st Dec 2017
5.0

Great haircut with Lisa as usual. Excellent service by all staff, complimentary head massage and cappuccino! Thank you...

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Great!

Faye
1st Dec 2017
5.0

I’m always come to canary wharf because Katie is so great, thanks again for my lovely hair! A lovely lady also helped because my Maine is so huge, and she was brilliant too! Lots of love xx

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Just ... brilliant!

Deborah
30th Nov 2017
4.5

Biliana is brilliant ... just brilliant!

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Good hair style very bad manners style

Michela
29th Nov 2017
3.0

I visited the salon today and brought with me a friend and my baby boy. Whilst I was under shampoo my friend who was sitting in the waiting area has been suggested "to go for a walk" because my baby was whining, by a gentleman working behind the salon's counter. Now I won't justify my baby not to sound like the "protective mama".... we all know sometimes even the most sociable and outgoing babies can get grumpy for a belated nap, a dirty nappy or whatever else. But what I found absolutely unacceptable is the attitude of said gentleman who leaning forward from the counter, basically told my friend sitting in the waiting area opposite the salon to leave.
So to get to the point...
1) if tony&guy is a baby-free salon please make it clear by communicating it on relevant channels prior accepting bookings
2) if tony&guy canary wharf welcomes everybody, then the personnel (bearded guy) should mind their behavior and manners. My friend would have left even if he asked politely, nicely and closely and I would have left without a bad taste in my mouth. I have nothing to complain about the haircut that was well done and I am really happy with. But the overall brand experience goes beyond the haircut service in itself ... and in my case has been ruined by this guy's rudeness. And I conclude suggesting that if tony & guy is a sophisticated and premium place then its people's behavior should measure up to such standards.

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Response from TONI&GUY Canary Wharf

Hi Michela, 
We are delighted to hear you are happy with the cut during your visit to the salon.
Further to this we appreciate the feedback you have given would like to sincerely apologise to you, your friend and child  with what you experienced whilst in the salon. In our salon we are always happy to accommodate babies and young children as we understand childcare is not always easy to organise. The atmosphere of the salon can sometimes be daunting for children and we endeavour to make all of our clients and families visits as comfortable as possible. 

We are investigating your comments and would like to assure you this is something that we do not consider acceptable behaviour and do not want to promote as our salons attitude, if there is anything further you would like to discuss please contact the Salon Manager Claire Williams on 020 7987 6222.

Many thanks and once again we would like to apologise. 
Toni&Guy Canary Wharf

Fantastic

Hannalie
29th Nov 2017
5.0

Love going to this Toni&Guy and Andrea amazing

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Haircut

Arlene Fox
29th Nov 2017
5.0

Fabulous treatment as always. Tomoko is a fantastic stylist!

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Awards

Paquita Perez
28th Nov 2017
5.0

I would give Kirsten France hairdresser of the years award.
Always creative never disappointed, quite simply the best.

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Another great experience at Canary Wharf

Louis Crawley
28th Nov 2017
5.0

Having been for the second time yesterday it was so lovely to repeat the amazing experience I had the first time I had my hair cut at tony and Guy Canary Wharf. Nikoett was funny and chatty throughout the cut and this was backed by the friendly warm atmosphere from the rest of the staff. Would recommend it to a friend and have already booked my next appointment.

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Great service

Dana
27th Nov 2017
5.0

Fantastic service. Adam was very nice, professional and paid attention to every little detail and gave great advice. ... by the way - head massage was great as well

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Wonderful cut and great service

Donna O'Neill
26th Nov 2017
5.0

Tanya cut my really long tresses off and styled what was left into a chic short bob, with lots of texture. Lovely head massage and was a pleasure to talk to. I came in with a picture and she did the exact style I wanted. She also showed me how to style the cut when at home. Thanks again.

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Review

alexandra kleminska
26th Nov 2017
1.0

Cut my hair wayyyyy tooo short!! Super unhappy!!!

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Response from TONI&GUY Canary Wharf

Hi Alexandra,
We would like to apologise that your haircut wasn't how you expected and that you aren't satisfied with the result. We would like to offer you the opportunity to contact the Salon Manager Claire Williams on 020 7987 6222 to discuss further.

Many Thanks,
Toni&Guy Canary Wharf.

Review

Anonymous
26th Nov 2017
1.0

Cut my hair wayyyyy tooo short!! Super unhappy!!!

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Colour & GHD curls

Celia Rycroft
25th Nov 2017
3.0

Excellent colour with Serena as always, but with Lise (& previously with Marcel,) the curls have dropped out by the time I arrived home which is only 10mins away. At £ 213 + , it is not good!

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Hair cut

Anonymous
25th Nov 2017
5.0

Very happy with my haircut, nice atmosphere, staff very nice

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For the price, needs refinement

Barb
25th Nov 2017
2.0

I've been going here for over a year and have always had a pleasant experience until yesterday. Both my usual colorist and stylist had left so I had different staff. The guy that shampooed my hair reeked of bananas (made me nauseous) and he was so rough. It was the first time I turned down the head massage. And when the stylist was ready to dry my hair, the brush she pulled out was full of other people's hair!! Ewwww!

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Response from TONI&GUY Canary Wharf

Thank you for taking the time to leave feedback on our Salon. We apologise this visit wasn't up to the standards you are usually provided with the team members who you have regularly been with.
We would like the opportunity to regain your faith in our salon and if you would like to discuss this further please contact the Salon Manager Claire Williams on 020 7987 6222.

Many Thanks,
Toni&Guy Canary Wharf.

Hair cut

Jane F
24th Nov 2017
5.0

Kirstan always gives me the best cut, keeping me on trend with aneasy to look after style. She is gentle and listens to what I want. First class.

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Great experience

Jean Whitehead
23rd Nov 2017
4.5

Felt very special by Danielle and Lisa

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My hairdo

Winifred Potter
23rd Nov 2017
5.0

It was great, as ever. The service you offer is faultless. I wish I could afford to come every week !!

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