Lockonego Chelsea, London

394 Kings Road , Chelsea, Greater London, SW10 0LN

About us

At Lockonego we have been creating beautiful hair Since 2005 and are firmly established as an SW London favourite.

Founded by Jonny Long and Ben Cooke, the salon has been shortlisted in the past for the Best Salon of the Year award and Best Salon Experience in the UK. At Lockonego the emphasis could not be more simple; our focus is you and every client is treated like they are part of the family.

Welcome to the family,

Jonny & Ben

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair

Reviews

4.93
306 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Toner

Juliana Alzamora
19th Dec 2024
Team Member: Cheyenne
5.0
Appointment verified by SaloniQ Software

As always great service!

Service
Value
Result
Cleanliness
Atmosphere

Great salon

John Behets
5th Nov 2024
Team Member: Anna
5.0

Great salon with friendly, unpretentious staff. Anna is superb.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thanks you John for taking the time to leave us a review from your experience with our Creative Stylist Anna. It's amazing to hear that you had a great experience in our salon and that our staff were friendly and unpretentious. We aim to create a warm and welcoming atmosphere for all our clients. We will make sure to pass on your kind words to Anna - she is indeed superb at what she does.
Thank you again for your support and we hope to see you again at our salon Lockonego, London Chelsea soon.

Flattering colour with experienced professional

Ginny Sheriff
4th Nov 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Another great roots and foils session with Lisa. Good grey coverage and Lisa is a consummate professional who listens and adapts according to your needs

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Ginny its brilliant to hear you've had another great experience with our colourist and stylist Lisa at our salon. Thank you for your kind review and for highlighting Lisa's professionalism and ability to listen to your needs. We strive to provide the best service to all of our clients and we are glad that Lisa was able to deliver that for you.
We appreciate your support and we look forward to welcoming you back for your next roots and foils session here at Lockonego, London Chelsea.

Always a pleasure…

Suzanne Mackey
29th Oct 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

Jonny not only makes me look better, he makes me feel better too - I walk out smiling xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Suzanne, thank you for your lovely review! We're so happy to hear that Jonny has not only given you a great new look, but also made you feel confident and happy. We strive to not just provide top-notch hair services, but to also create a positive and uplifting experience for our clients. We hope to have you smiling every time you visit us here at Lockonego London Chelsea.

Fantastic

Penelope Gruwez
28th Oct 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Thank you Lisa for always doing such an amazing job with my hair. I am so happy I have found you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Penelope for the wonderful review, It's brilliant to hear that you have been consistently happy with your hair services and that Lisa our creative technician has been able to exceed your expectations. Our team at Lockonego, London Chelsea take great pride in providing our clients with exceptional experiences and we are grateful to have you as a valued client.

Top Class

Sam C
25th Oct 2024
5.0

Top Class as always with Jon Boy 👏🏻👏🏻

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Sam, thank you so much for your kind words and for taking the time to leave a review from your visa with Jonny. We're thrilled to hear that you had a top-class experience here at Lockonego London Chelsea. We'll be sure to pass along your compliments to him. Thank you for choosing our salon and we hope to see you again soon for another amazing men's cut and finish.

Kudos to Danny at Lockonego!

Kristine Ash
24th Oct 2024
Team Member: Danny
5.0
Appointment verified by SaloniQ Software

Danny has been my hairstylist for a number of years now. I followed him to Lockonego from his previous salon because he’s the best! He’s also a delightful person. I highly recommend him and Lockonego. Lockonego is a really nice salon that has a calm and pleasant vibe and all the staff are friendly and professional.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much for your lovely review! We're glad to hear that you have been a loyal client of Danny's for many years and that you have also chosen to follow him to our salon, Lockonego London Chelsea.
We're thrilled to know that you enjoyed the calm and pleasant vibe of our salon and found our staff to be friendly and professional. We take pride in providing a great experience for our clients, and we're happy to hear that we have succeeded in doing so for you.
We truly appreciate your recommendation and we hope to continue providing you with the best hair services possible.
Take care and see you soon!

Amazing

Bella Duntan
24th Oct 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

Always an amazing job !!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Dear Bella,

Thank you Bella for taking the time to leave us a review. We are thrilled to hear that you always receive amazing service at our salon, Lockonego London Chelsea. Our team at Lockonego takes great pride in providing top-notch services to all our clients. We are delighted to know that we have consistently met your expectations and we appreciate your loyalty. We can't wait to welcome you back for your next appointment and continue to provide you with fabulous results.

Great colour

Silver Bramham
23rd Oct 2024
Team Member: Cheyenne
5.0
Appointment verified by SaloniQ Software

I had a full head of blond colour done which I’m very happy with.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Silver, Thank you so much for taking the time to leave us a review. We're thrilled to hear that you're happy with the full head of blonde colour you received at our salon from our Graduate stylist Cheyenne. All our team strives to provide the best service and we're glad that we were able to meet your expectations. We hope to see you again soon for your next hair appointment here at Lockonego, London Chelsea.

A great experience!

Anonymous
10th Oct 2024
5.0

It was such a relief to find a hairdresser who actually listens to what you want! Paula did exactly that and I felt totally at ease with her. I am also really pleased with the result. Looking forward to returning. Thanks Paula!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you for the great review, we are delighted to hear that you had a positive experience with Paula and that she was able to listen to your hair goals. We always strive to make our clients feel comfortable and confident in our salon. We appreciate your feedback and we can't wait to have you back in our salon, Lockonego London Chelsea.

Chelsea’s Gen

Charles
10th Oct 2024
Team Member: Paula
5.0

As always an example of how it should be done. A unique salon with a great vibe and Paula is an exceptional stylist. Highly recommended!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Charles for taking the time to write us a review! We are so glad to hear that you had a great experience at our salon and enjoyed the atmosphere. We are also happy to hear that Paula our creative stylist did a fantastic job with your hair, she's definitely one of our talented stylists!
We truly appreciate your recommendation and we hope to see you again soon at our salon, Lockonego London Chelsea.

Great cut and style

Sue Richardson
8th Oct 2024
Team Member: Danny
5.0
Appointment verified by SaloniQ Software

As always Danny has given me a great cut and style today. As always I am a very happy customer. I can strongly recommend him. Thanks Danny.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Sue for leaving such a wonderful review, it was lovely having you in the salon today. We're so happy to hear that you had a great experience with Danny and that you are a happy customer. We will be sure to pass along your kind words to Danny. Thank you for recommending us to others it's much appreciated. We look forward to seeing you again soon at Lockonego, London Chelsea.

The best haircut

Crystal
6th Oct 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben is an amazing hairdresser and I always trust him to cut my hair when I (rarely) fancy a drastic change. He puts his customers at ease - is fun and kind and the haircuts are brilliant ! It’s a lovely light-filled salon , a gem at the end of the Kings Rd.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Crystal what lovely words, thank you for leaving leave such a lovely review. We are so glad to hear that you had a great experience with Ben at our salon, Lockonego London Chelsea. We strive to provide a comfortable and enjoyable atmosphere for all our customers, and we're glad that we were able to put you at ease during your visit. We'll be sure to pass on your kind words to Ben. We agree, our salon is a little gem on the Kings Rd and we're happy that you feel the same. Thank you for choosing us for your hair transformation and we look forward to seeing you again soon.

Excellent hair colourist

Ginny Sherriff
28th Sep 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Lisa is an experienced, professional hair colourist. She listens carefully to your requirements and is very good for a workable approach to greying hair. Always delighted with the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Ginny for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Lisa at our salon, Lockonego in London Chelsea.Our team always strives to provide top-notch service, and we're glad that Lisa was able to understand your needs and deliver great results. We'll be sure to pass along your kind words to her. Thank you for choosing us to take care of your hair, and we look forward to seeing you again soon!

Lockonego

Steve Winingham
14th Sep 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

As always, a great cut in a most pleasant environment. I’ve been pleased to be a Lockonego client for 15 years, and never had anything but an excellent experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Steve, thank you so much for your lovely review! We are thrilled to hear that you have been a loyal client for 15 years and have always had a great experience with us. Our team at Lockonego always strives to provide the best cuts in a pleasant environment. We appreciate your continued support and look forward to seeing you at your next appointment, here at Lockonego London Chelsea.

Best salon in London

Alicia Mather
4th Sep 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

I have been coming to this salon for years. All the stylists are so lovely and give an amazing head massage while you get your hair washed. Reasonable prices. I have always left being happy with my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Alicia,

Thank you so much for sharing your positive experience with our salon. We truly appreciate your loyalty and are thrilled to hear that you have been coming to us for years. Our team takes pride in providing exceptional service to all our clients and we are delighted that you have always left happy with your hair.

Look forward to welcoming you back for you next visit to see Jonny here at Lockonego, Chelsea.

Excellent salon. Superb and conscientious stylist

Barry Winkleman
31st Aug 2024
Team Member: Jeremy
4.5
Appointment verified by SaloniQ Software

Super

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Barry.
Always a pleasure to have you in the salon and we look forward to welcoming you again soon here at Lockonego, Chelsea.

Just love what Jonny does to my hair

Miriam Watson
28th Aug 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

We love,we chat, he cuts and fussed about and every single time I can only give praise!!

Service
Value
Result
Cleanliness
Atmosphere

Friendly excelli

Andrew Mcclean
27th Aug 2024
Team Member: Danny
5.0
Appointment verified by SaloniQ Software

Danny is friendly but professional and a talented, experienced stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Andrew for taking the time to leave such a kind review. We are delighted to hear that you had a great experience with our salon and especially with our creative stylist, Danny. We agree that he is a skilled and experienced stylist who always maintains a high level of professionalism while also being friendly and approachable.
We are glad that you enjoyed your visit and we hope to see you again soon at our salon, Lockonego London Chelsea. Thank you once again for your feedback and for choosing our salon for your hair needs.

Excellent as always

Jane Eardley
23rd Aug 2024
Team Member: Danny
5.0
Appointment verified by SaloniQ Software

As always excellent.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Jane for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent experience at our salon. Your continued support means a lot to us.
We are glad that we could provide you with top-notch services that met your expectations. Our team works hard to ensure that every client walks out of our salon feeling satisfied and happy.
We appreciate your kind words and look forward to welcoming you back for your next appointment in our salon Lockonego London Chelsea.

Natural flattering colour from the experienced and skilled Lisa

Ginny Sheriff
14th Aug 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Lisa shows her experience and skill by listening carefully to her clients. I am struggling with going grey and Lisa has held it at bay with flattering, subtle and natural highlights and low lights. Thank you Lisa for sorting out my wild hair! I am really pleased with the finished result.

The salon is tasteful and clean with a peaceful atmosphere. A very professional place which delivers within budget. It is reasonable for a Chelsea salon which means that I can return frequently.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Ginny for taking the time to write such a kind review about Lisa and our salon. We're so happy to hear that Lisa was able to give you the perfect highlights and lowlights to keep going grey at bay. We always strive to listen carefully to our clients and provide them with the best service.
We're glad you also enjoyed the peaceful and professional atmosphere at our salon. Our team works hard to keep the salon tasteful and clean for all of our wonderful clients. We believe in delivering quality services at reasonable prices, and we're grateful to have you as a returning customer.
Thank you again for your lovely review. We look forward to seeing you again in our salon Lockonego London Chelsea.

Hair Experience

Anonymous
7th Aug 2024
5.0

Pleasant experience, good conversation and useful hair tips. I have had my hair styled at Lockonego on numerous occasions and all visits have been positive hair styles. Highly recommended

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that you had a pleasant visit and enjoyed the conversation with our team. It warms our hearts to know that you have received useful hair tips from our stylists. Our team works hard to create positive and stylish hair experiences for our customers, and we're so glad to hear that we have met your expectations on numerous occasions. Your recommendation means the world to us, and we look forward to seeing you again soon here at Lockongeo London Chelsea.

Lush!

Zari Paragas
2nd Aug 2024
Team Member: Cheyenne
5.0
Appointment verified by SaloniQ Software

Lifted my hair from black to blonde in one sitting! Placement and colour was perfect! Truly happy with my blonde.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Zara so much for taking the time to leave us a review! We are thrilled to hear that you are happy with your experience at our salon. Our team always strives to provide excellent and efficient service, and we are glad that we were able to lift your hair from black to blonde in just one sitting. We take great care in our placement and color techniques to ensure that our clients are completely satisfied with their results. Thank you for trusting us with your hair transformation. We look forward to seeing you again soon, here at Lockonego London Chelsea.

My wash and blow dry

Jane Gibbs
25th Jul 2024
Team Member: Danny
4.5
Appointment verified by SaloniQ Software

Danny was on time and was very cheerful and did my very well I am very pleased

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Jane so much for taking the time to leave us a review, its amazing to here you had such a positive experience with Danny. We pride ourselves on our punctuality and friendly service, so it's always great to receive feedback like this. We are glad that you are pleased with your results and we hope to see you again soon here at Lockonego London Chelsea.

Wonderful Haircut

Avis Ewen
25th Jul 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

Johnny is an absolute magician. I had an amazing haircut yesterday. Cannot thank him enough!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Avis, thank you so much for leaving Jonny this review from your experience here at Lockonego London Chelsea. We're thrilled to hear that Johnny worked his magic and gave you an amazing haircut and style. Thank you for choosing our salon and we hope to see you again soon!

Not curly hair

Cameron F
17th Jul 2024
Team Member: Danny
4.5

I had a great experience with Danny. He was very experienced and despite me not having his hair of choice (curly) he did a great job! Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much for your lovely words, we're delighted to hear that you had a great experience with Danny at our salon Lockonego, London Chelsea. Our team takes pride in providing top-notch service to all our clients, regardless of their hair type or style. We'll be sure to pass on your kind words to Danny, as we know he'll be thrilled to hear how much you appreciated his expertise and skills. Thank you for choosing Lockonego for your hair care needs, and we look forward to seeing you again soon!

Always a great cut!

Sue Richardson
17th Jul 2024
Team Member: Danny
5.0
Appointment verified by SaloniQ Software

Thank you Danny for a great cut and style! I have been coming to Danny for a few years now and I know I can depend on him to give the greatest care and attention to my hair every time. He’s a genius stylist!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you had a great experience with our stylist Danny and that he has consistently provided you with top-notch care and attention for your hair. We take pride in having a team of dedicated and talented stylists, and we are glad to see that it reflects in your satisfaction with your hairstyle. We appreciate your loyalty and we look forward to welcoming you back to our salon, Lockonego London Chelsea.

Colour

Anonymous
15th Jul 2024
5.0

So nice to see Lisa again love my hair always does a great job 👏

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you for leaving a lovely review! We're thrilled to hear that you had a great experience with Lisa and love your hair. We always strive to provide excellent service and it's wonderful to know that we've met your expectations here at Lockonego London Chelsea. We look forward to seeing you again soon and taking care of your hair needs. Thank you for your support and for choosing our salon.

Excellent cut and blowdry

Emma Farah
12th Jul 2024
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

I have been going to Paul’s for 17 years! She is not only the loveliest woman but also the Best cutter and blow-dry giver. I highly recommend Paula and the Lockoneggo salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Emma for your kind words and for being a loyal customer for 17 years! We are delighted to hear that you have had such positive experiences with Paula and our team at Lockonego. We take great pride in our cutting and blow-drying skills and we are thrilled to know that you have been happy with your results.
Thank you for recommending us to others, it truly means a lot to us. We hope to continue providing you with top-notch services and creating lasting relationships with our clients. We look forward to seeing you again soon for your next appointment here at Lockonego London Chelsea.

All the best,
The team at Lockonego

Excellent service

Nadia Burrows
5th Jul 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Lisa always gets the tone of the highlights right for a natural look.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Nadia, we're delighted to hear that Lisa did a great job with your highlights and that you love the natural look. We'll be sure to pass along your kind words to Lisa and the rest of our team. We can't wait to have you back at our salon Lockonego London Chelsea for another top-notch treatment. See you soon!

The best

Rory Bremner
3rd Jul 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

As always a great cut, good chat & left feeling energised. 👏👏👏 Jonny L.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Rory for your lovely review.
Its always a pleasure to have you in the salon as your brighten everyones day with your presence.
Look forward to welcoming you back to Lockonego in the near future for your next cut with Jonny.

Great haircut.

Jenny Parrott
2nd Jul 2024
Team Member: Cheyenne
5.0
Appointment verified by SaloniQ Software

Cut colour and highlights brilliant as usual.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Jenny, thanks so much for taking the time to leave us a review! We're so glad you had a great experience with us and loved your cut, colour and highlights. We always strive to provide the best services for our clients and it's wonderful to hear that we've met your expectations here at Lockonego London, Chelsea. Thank you for choosing us and we hope to see you again soon!

The best

Ms Mila
1st Jul 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

She is the best in the world
You are lucky to have her and I hope you take care of her because hairdressers like her no longer exist.
Love Thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Ms Mile its wonderful to hear your kind words and appreciation for our salon and our stylist. We are delighted to hear that you had such a positive experience with us. At our salon Lockonego London, Chelsea we strive to provide our clients with the best services and talented hairdressers like our stylist and colourists. We will definitely take care of her as she is a valuable member of our team. Thank you again for choosing us for your hair needs and for taking the time to leave us such a lovely review. We look forward to seeing you again soon.

Ballet and Wedding!

Fiona Leslie
21st Jun 2024
Team Member: Jeremy
5.0
Appointment verified by SaloniQ Software

Amazing! Down from Scotland and Jetemy and Paula made me feel a million dollars to go to the ballet and wedding tomorrow.... thank you so much xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Fiona we are delighted to hear that Jeremy and Paula made you feel amazing for your ballet and wedding event. We strive to provide top-notch services to all our clients and we are glad that you felt like a million dollars! We hope you had a wonderful time and we look forward to welcoming you back at our salon in the near future.

Excellent experience today!

Laetitia Peterson
19th Jun 2024
Team Member: Danny
5.0

I was very impressed with Danny who also happened to be a New Zealander. He took great care in first colouring my hair and then taking it through to the ends and I was delighted with the blow dry. I will certainly book in with him again. He was also very attentive safe guarding my bag and phone!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Laetitia for leaving such a lovely review! We are so glad to hear that you had a positive experience with our team member Danny. We take great pride in providing exceptional hair services and it's wonderful to know that Danny was able to meet your expectations. Our team at Lockonego always strives to make sure that our clients have a comfortable and enjoyable visit. We're happy to hear that Danny took good care of you and even safeguarded your belongings. That's the kind of attention to detail that we value in our team. Thank you again for choosing us for your hair needs. We look forward to having you back at the salon and providing another fantastic experience.

Fab Hair

Wendy Newby
14th Jun 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Had my hair coloured by Lisa then Brazilian Blow Dry with Jeremy. Lovely result as always. Wouldn’t go anywhere else x

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Wendy so much for your review! We are so happy to hear that you had a lovely experience at our salon with Lisa and Jeremy. We strive to provide the best results for all our clients, and we are glad that you wouldn't go anywhere else. Your satisfaction means a lot to us, and we can't wait to have you back in our salon Lockonego, London Chelsea. Thank you for choosing us and for being a loyal customer.

Fab-u-Lous !!!

Sue Richardson
5th Jun 2024
Team Member: Danny
5.0
Appointment verified by SaloniQ Software

Another brilliant cut and style from Danny! I’m so happy. Danny listens to what you want and delivers more than expected - I left the salon looking and feeling so much better than when I arrived. Already had some compliments - thank you Danny

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much Sue for taking the time to leave us this wonderful review. We are thrilled to hear that you had another brilliant experience with Danny at our salon. Our team strives to truly listen to our clients' needs and deliver results that exceed expectations. We are glad to know that you left our salon feeling happy and confident, and it's even better to hear that you have already received compliments. We will be sure to pass on your kind words to Danny.
Thank you again for choosing our salon Lockonego London, Chelsea and we look forward to welcoming you back for your next hair appointment!

Extension Maintenance

Juliana Alzamora
31st May 2024
Team Member: Cheyenne
5.0
Appointment verified by SaloniQ Software

Cheyenne was great as always. Very meticulous and does my extensions beautifully. Also she strives to give the best treatment to the customer.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Juliana so much for taking the time to leave us this this amazing review. We are so pleased to hear that Cheyenne did a wonderful job on your extensions and provided you with the best treatment. We pride ourselves on our meticulous attention to detail and it's wonderful to know that it didn't go unnoticed. We really appreciate your support and we can't wait to have you back in our salon Lockonego London, Chelsea soon!

Warmly,
The team at Lockonego

Perfect

Jenny Parrott
29th May 2024
Team Member: Cheyenne
5.0
Appointment verified by SaloniQ Software

Cheyenne always does my cut and colour exactly as I ask.
I always come home feeling like a million dollars. I have never had a problem here she always does what I ask.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Jenny, thank you so much for taking the time to leave such a lovely review. We are delighted to hear that Cheyenne always does your cut and colour exactly as you ask and that you leave feeling like a million dollars every time. It is always our goal to make sure our clients are happy with the end result and we are glad Cheyenne has consistently met your expectations. We appreciate your loyalty and look forward to seeing you again for your next appointment here at Lockonego, London Chelsea.

Hair straightening

Michelle Northridge
22nd May 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

Brilliant service today and fantastic results.
Absolutely love my new smooth, straight hair. Jonny was lovely and made me feel like I had known him for years. I will definitely be returning

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much Michelle for taking the time to share your positive experience at our salon. We are thrilled to hear that you had a brilliant service and are loving your new smooth, straight hair.
At Lockonego London Chelsea, we strive to create a friendly and welcoming environment for all our clients, and we’re delighted that Jonny made you feel so comfortable during your visit. We will make sure to share your kind words with him.
We can't wait to welcome you back for your next appointment. Thank you for choosing Lockonego for your hair needs.

Warmly,
The Team at Lockonego

Fantastic as always

Elijah
20th May 2024
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Could not recommend Paula highly enough. Always takes the care to get things right.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Elijah, thank you for taking the time to leave such a kind review for Paula. We are so happy to hear that you had a great experience with her getting your hair cut. We strive to provide our clients with the best service possible and it's great to know that Paula has done just that for you. We appreciate your recommendation and will be sure to pass your kind words along to her. Thank you again and we hope to see you in our salon Lockonego London, Chelsea again soon!

Walking on (H)air

Shirley Rollitt
17th May 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

I cannot stay away from this incredible stylist he has looked after me for over 26 years and I’m not going to stop now. I am walking on sunshine when I leave his salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much for your kind words and loyalty to our salon. We are thrilled to hear that you've been a part of our salon family for 26 years! Our team works hard to make sure every client leaves feeling on top of the world, and we're glad to know that we've been able to do that for you here at Lockonego London Chelsea.

We look forward in seeing you again soon and continuing to provide you with top-notch services.

A discussion is needed!!!

Pam Grantham
16th May 2024
Team Member: Ben
4.5
Appointment verified by SaloniQ Software

Great cut Ben

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Pam for taking the time out of your day to leave us a review! We're so pleased to hear that you had a great haircut with Ben. We'll make sure to pass on your kind words to him.
We always strive to give our clients the best experience possible and we are so sorry to hear your last few visits this hasn't been achieved. We never want any of our customers to feel they are being pressured into giving stylists a tip as we know a tip is not mandatory, it is an optional added bonus if the client feels the quality of service has gone above and beyond. We always have our receptionist on desk to check out clients and arrange their next appointment and sometimes other members of the team are present to welcome in their next client. I can assure you nobody would be standing around for a tip, your customer happiness is our up most priority and don't ever feel obligated to tip anyone. Ben and the team love the energy and personality you bring to the salon and we look forward to having you back to Lockonego, London Chelsea for your next hair appointment.

Always great

Anonymous
15th May 2024
Team Member: Jonny
5.0

Always great haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you so much for taking the time to leave us a review from your haircut appointment with Jonny. We are thrilled to hear that you consistently receive great haircuts at our salon, Lockonego London, Chelsea.
Our team takes great pride in providing top-notch services to all our clients, and we are happy to know that we have exceeded your expectations.We appreciate your loyal support and cannot wait to welcome you back for your next appointment.

Haircut

Peter Southall
11th May 2024
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Paula just gets style and shape for me so well and converts my wishes into reality.Without doubt the best hairdresser I have ever worked with.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Peter! We would like to say a big thank you for your wonderful feedback. Paula our creative stylist truly is talented and we're glad she was able to bring your vision to life. We strive to provide exceptional service to all our clients and it means a lot to hear that we have exceeded your expectations. We will make sure to pass on your compliments to Paula and the rest of our team. We look forward to seeing you again soon her at Lockonego London Chelsea.

Amazing highlights with Lisa

Grainne Harwood
10th May 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Today Lisa did the most amazing blond highlights for myself and my daughter- such an incredible expert!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Grainne, thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you and your daughter had a fantastic experience with Lisa our Creative Technician and that your loving your blonde highlights.
We pride ourselves on having a team of expert stylists and colourists who are dedicated to providing top-notch services. We hope to have you and your daughter back in our salon for your next hair transformation here at Lockonego London Chelsea.

Oh Frabjous Day!

Jean Brown
3rd May 2024
Team Member: Jeremy
5.0
Appointment verified by SaloniQ Software

Fabulous cut as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Thank you Jean so much for taking the time to leave us a review! We're delighted to hear that you love your cut. Our team at Lockonego always strives to provide top-notch results and we're glad we could exceed your expectations.
Perhaps next time you visit us, you can try out one of our other services to complete your look. We're sure you'll be equally satisfied.
Thanks again for choosing to visit our salon, Lockonego London, Chelsea. We appreciate your support and look forward to welcoming you back.

Hair toner

Deborah Moore
3rd May 2024
Team Member: Lisa
5.0

Always brilliant and quick

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Hi Deborah, thank you for your lovely review! We are delighted that you had a brilliant and quick experience at our salon. Our team works hard to ensure that all our clients receive top-notch services in a timely manner. We appreciate your kind words and we hope to see you again soon. Take care!

Fabulous cut and salon

Sally Lykiardopulo
30th Apr 2024
Team Member: Jonny
5.0
Appointment verified by SaloniQ Software

A fantastic cut and blow dry

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Sally it's wonderful to hear that you had a fantastic cut and blow dry with our stylist Jonny. He is amazing.
Here at Lockoneo London Chelsea ,we strive to provide our clients with exceptional service and we are delighted to know that we have met your expectations. We hope to see you again soon for another amazing hair experience. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know.

Amazing

Nicola
27th Apr 2024
5.0

Best haircut ever !!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Lockonego

Nicola, we're so happy to hear that you had the best haircut ever at our salon. That's exactly what we strive for with each and every client. Our team takes pride in providing exceptional service and creating beautiful hairstyles for our clients. We're glad to know that we were able to meet your expectations and exceed them. We look forward to seeing you soon here at Lockonego London Chelsea and providing you with another amazing haircut!