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TONI&GUY Sloane Square

Part of the TONI & GUY group
4.75
852 reviews
49 Sloane Square, Chelsea, Greater London, SW1W 8AX
020 7730 8113
Leave a review

About us

TONI&GUY Sloane Square opened in the city centre in 1982. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients. Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques. Members of our Colour team hold the prestigious Wella Master Colour Expert accolade- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal, Tangle Teezer and TONI&GUY to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

Read more...

Opening hours

Monday 09:00 - 20:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 – 20:00
Friday 09:00 - 20:00
Saturday 09:00-18:30
Sunday 11:00 - 17:00

Reviews

4.75
852 verified reviews
Service
Value
Result
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Atmosphere
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Review

Robin coutts
7th Jul 2019
Team Member: Francesco
5.0
Appointment verified by SALONGENIUS Software

Happy with results

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Response from TONI&GUY Sloane Square

Many thanks for your feedback, Robin! We look forward to seeing you again!

Jon
TONI&GUY Sloane Square

AWESOME!

John Adams
6th Jul 2019
Team Member: Efi
5.0
Appointment verified by SALONGENIUS Software

Efi has been styling my hair for years (almost a hundred ????) she’s very talented, professional and a huge credit to Toni & Guy.

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Response from TONI&GUY Sloane Square

Thrilled to hear your feedback, many thanks!

Jon
TONI & GUY Sloane Square

Exceptional service, great staff, and overall experience

Alex Mebius
5th Jul 2019
Team Member: Julian
5.0
Appointment verified by SALONGENIUS Software

Exceptional service, great staff, and overall experience. Highly recommended

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Response from TONI&GUY Sloane Square

Many thanks for your feedback, Alex! We look forward to seeing you again!

Jon
TONI & GUY Sloane Square

Fantastic!

Session
4th Jul 2019
Team Member: Alessandro
5.0
Appointment verified by SALONGENIUS Software

First time at Toni and Guy and I LOVED IT! I was bored with my haircuts at other places and needed good styling. I couldn't have gotten anyone better then Alessandro. He perfectly understood what I wanted and I am so happy with the result. No one else is ever doing my hair now. Alessandro is 5 star! The receptionist was also very warm and welcoming. Overall a great experience.

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Response from TONI&GUY Sloane Square

Thank you so much for your feedback, this is excellent to hear! I'll pass on your compliments to Alessandro, I'm sure he will be thrilled.

Our Reception team strive for excellence and ensure that your salon experience is top notch from the moment you walk in to the second you leave.

Thank you once again!

Jon
TONI & GUY Sloane Square

Five stars for Alessandro

Jonathan
1st Jul 2019
Team Member: Alessandro
5.0

Alessandro has been cutting my hair throughout this year, and ever time I am super satisfied with the result. He is very precise and never lets me leave the chair until he (and I) are really happy. I certainly recommend him!

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Response from TONI&GUY Sloane Square

Many thanks for your feedback, Jonathan. I will pass on your message to Alessandro. We look forward to seeing you again!

Jon
TONI & GUY Sloane Square

Head spa

Lynn Lander
30th Jun 2019
Team Member: Francesco
5.0
Appointment verified by SALONGENIUS Software

Exceeded my expectations. Great cut and left feeling ultra relaxed.

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Response from TONI&GUY Sloane Square

Wow! We're absolutely delighted to hear that we went beyond your expectations, Lynn! We can't wait to welcome you into the salon again.

Jon
TONI & GUY Sloane Square

Happy hair cut

Bettina Harden
28th Jun 2019
Team Member: Chrissi
4.5
Appointment verified by SALONGENIUS Software

Excellent cut, heavenly head massage and delighted to see you have replaced plastic cups with glasses.

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Response from TONI&GUY Sloane Square

Thank you for your feedback, Bettina! Yes, the glasses are much more environmentally friendly than the plastic cups and look a lot nicer too!

Jon
TONI & GUY Sloane Square

2019 Wednesday June 26

A Cordero
26th Jun 2019
Team Member: Andreea
5.0
Appointment verified by SALONGENIUS Software

Super friend, kind and great eye for detail. She took into account what I was looking for in my hair cut and added her her expertise. Very happy with the result ???? PS - get the air conditioning sorted ????

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2019 Wednesday June 26

Alberto Cordero
26th Jun 2019
Team Member: Andreea
5.0
Appointment verified by SALONGENIUS Software

Super friend, kind and great eye for detail. She took into account what I was looking for in my hair cut and added her her expertise. Very happy with the result ???? PS - get the air conditioning sorted ????

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Response from TONI&GUY Sloane Square

Many thanks for your feedback, Alberto! We're thrilled to read that you enjoyed your time in the salon. Yes, the Air Conditioning is in the process of being repaired with issues slightly more complex than we first imagined!

Jon
TONI & GUY Sloane Square

Lovely experience

Lorna Murphy
17th Jun 2019
Team Member: Miriam
5.0
Appointment verified by SALONGENIUS Software

Miriam did a fantastic job on my colour and then I had an amazing blow dry by one of her colleagues. Thanks all!

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Response from TONI&GUY Sloane Square

Hi Lorna, thank you for leaving a review We are very pleased you are happy with Miriams colour and your experience over all we look forward to seeing you again.

Miss

Ilona
17th Jun 2019
5.0

Amazing

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Response from TONI&GUY Sloane Square

Hello Ilona , thanks for you lovely feedback !

Ab Fab

Phyllis Connors
16th Jun 2019
Team Member: Chrissi
4.5
Appointment verified by SALONGENIUS Software

Chrissi did a perfect job. She is always fun as well!
Many thanks

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Response from TONI&GUY Sloane Square

Thank you for your feedback, Phyllis! Always a pleasure to have you in the salon :)

Jon
TONI & GUY Sloane Square

Tint

Mona Patel
15th Jun 2019
Team Member: Brandon
5.0
Appointment verified by SALONGENIUS Software

Brandon thank you.
Excellent results !

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Response from TONI&GUY Sloane Square

Hi Mona, Thank you so much for your review we are so glad you are so Happy with your colour Brandon will be chuffed !

Perfect!

Alexandra
14th Jun 2019
Team Member: Julian
5.0
Appointment verified by SALONGENIUS Software

Another perfect ‘bob’ from Julian. No wonder everyone always asks me who cuts my hair!! All the staff at this salon are welcoming and attentive at all times. Best place in town!

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Response from TONI&GUY Sloane Square

Hello Alexandra, Wow thank you for such great comments Julian will be so pleased, we are very glad you are happy with the salon and team and we look forward to seeing you next time !

Mrs

Mariya
5th Jun 2019
Team Member: Clare
5.0
Appointment verified by SALONGENIUS Software

Clare has been absolutely fantastic. She can listen very well and I left the salon very pleased with my hair highlights.

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Response from TONI&GUY Sloane Square

Hi Mariya ,
Thank you so much for leaving great comments about your visit with Clare she will be pleased you are happy , we look forward to seeing you again.
Thanks Sarah

02/06/19

Lieqa
5th Jun 2019
Team Member: Miriam
5.0
Appointment verified by SALONGENIUS Software

Amazing hair cut and finish

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Response from TONI&GUY Sloane Square

Hi Lieqa, we are so pleased you are happy with your cut and finish we love getting it right for our clients we hope to see you again . Many thanks Sarah

Fabulous Massimo

Susie mclaren
5th Jun 2019
Team Member: Massimo
5.0
Appointment verified by SALONGENIUS Software

Always a delight to come and see Massimo , warm,welcoming and friendly but most important makes my hair look gorgeous!

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Response from TONI&GUY Sloane Square

Hi Susie , thank you for taking the time to leave a review Massimo is one of our best Stylists and loves what he does its always a pleasure to have you as one of our clients and we look forward to seeing you next time thanks Sarah

02/06/2019

Lieqa
5th Jun 2019
Team Member: Brandon
5.0
Appointment verified by SALONGENIUS Software

Excellent as usual

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Great cut - again

Jackie Sear
24th May 2019
Team Member: Kaz
5.0
Appointment verified by SALONGENIUS Software

I keep my hair short. Kaz - who has been cutting my hair for more than 10 years now - was again excellent. She is very personable and I imagine a great asset to this branch of Toni and Guy.

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Response from TONI&GUY Sloane Square

Hi Jackie, thanks for great comments about Kaz she will be pleased you are so happy with your , she is an absolute asset to the salon and the company we look forward to seeing you next time . Best Sarah

The Best

Sarah
24th May 2019
Team Member: Kaz
5.0
Appointment verified by SALONGENIUS Software

She is the most amazing hairdresser she knows my hair and what sort of style will suit me if I ever fancy a change.

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Response from TONI&GUY Sloane Square

Hi Sarah , thank you for your great comments about you appointment with Kaz in the salon, she will pleased you are happy we look forward to seeing you next time .

Terrific time at Tony&Guy salon

Cristina
24th May 2019
Team Member: Massimo
5.0

Great blow dry as usual!!
I also would like to mention Kit, who washed my hair carefully and professionally and made me an amazing head massage over the shampoo time!
Thank you guys!

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Response from TONI&GUY Sloane Square

Hello Christina, thank you for reviewing your visit with us and for the lovely feedback , Kit really puts 100% effort in when he is taking care of clients and will be chuffed you are happy we look forward to seeing you next time .

Amazing

Ionela
23rd May 2019
Team Member: Clare
5.0
Appointment verified by SALONGENIUS Software

She is great , very professional. And Andreea very good hair stylist.
Thank you so much both of you .

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Response from TONI&GUY Sloane Square

Hello Ionela, thank you so much for taking the time to leave great comments about your visit with Clare and Andreea . They will be pleased you are happy . we look forward to seeing you again .

Difficult hair and style

Racheline
23rd May 2019
Team Member: Massimo
4.5
Appointment verified by SALONGENIUS Software

The first time massimo has done my hair and I will return . Thanks

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Response from TONI&GUY Sloane Square

Many thanks for your feedback, Racheline!

Jon
TONI & GUY Sloane Square

Review

Olga Marynovych
23rd May 2019
Team Member: Alessandro
4.5

My son and I liked the haircut that my son got.

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Response from TONI&GUY Sloane Square

Hello Olga,
We are pleased that you both liked the haircut your son received in our salon, feedback is so important for us to maintain high standard's and its appreciated Kind regards Sarah.

Training should be with customer’s permission

Neda
23rd May 2019
Team Member: Chrissi
4.0
Appointment verified by SALONGENIUS Software

I am ***** customer since 2017.
I didn’t expect her that service.
Because she was doing blow dry and she left me .some one was practicing on my hair.
She should ask my permission because I booked her not someone else.
She finished her job perfectly.
But I was surprised that someone was practising blow dry on my hair. I didn’t book to be a model . I paid because I booked with *****i!
Thank you

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Response from TONI&GUY Sloane Square

Hello Neda , I am sorry to hear how disappointed you were with you appointment in the salon, we endeavour to offer the best service at all times and clearly on this occasion we have failed , if you would like to contact me at the salon I would be happy to offer you a complimentary blow dry as a good will gesture kind regards Sarah Hemphill Salon Manager

Appointment on 22 May 2019

Yvonne Spratt-Callaghan
23rd May 2019
Team Member: Massimo
4.0
Appointment verified by SALONGENIUS Software

Good cut and blow dry

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Response from TONI&GUY Sloane Square

Hello Yvonne, thank you for leaving a review we are glad you are pleased with your visit to the salon and hope to see you again .

Amazing haircut!

Polina
22nd May 2019
Team Member: Phillip
5.0
Appointment verified by SALONGENIUS Software

I am very happy with my haircut from Philip, it’s just the best haircut in my life

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Haircut

Napattira
22nd May 2019
5.0

My first time to get a hair cut here I really love it and Nice service.

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Response from TONI&GUY Sloane Square

Hello Napattira, we are so happy you enjoyed your first time in the salon the first impression really counts ! We look forward to seeing you again .

Great job

Chris
20th May 2019
Team Member: Chrissi
4.5
Appointment verified by SALONGENIUS Software

Efficient and exactly what I wanted. Very easy and relaxed conversion too.

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Haircut

Cassie Gleeson
19th May 2019
Team Member: Massimo
5.0

Massimo and Kit were both great. Friendly and really good at what they do. I’m very happy with my haircut

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Response from TONI&GUY Sloane Square

Hi Cassie, we are so pleased that you enjoyed your visit to the salon with Massimo and Kit , they will be pleased they did a good job! we look forward to seeing you again soon.

Amazing

Jacquie Richards
18th May 2019
Team Member: Francesco
5.0
Appointment verified by SALONGENIUS Software

As alaways cut and blow dry fab,colour amazing also lovely chat ,relaxing and great customer service

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Response from TONI&GUY Sloane Square

Hi Jacquie,
thanks for the great feedback , we are so pleased that you are happy with your visit with us and hope to see you again soon kind regards Sarah

Excellent service even on a super busy day!

Alexandra
18th May 2019
Team Member: Clare
5.0

Another excellent colour by Clare and style from Julian today. Very busy in the salon but still received professional and friendly service from everyone, and I did not feel as though I was being rushed at all. Always enjoy my appointments at the Sloane Square salon!!

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T&G Sloane Square

Al
17th May 2019
Team Member: Chrissi
5.0
Appointment verified by SALONGENIUS Software

Chrissi did a fantastic job, thanks so much

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Response from TONI&GUY Sloane Square

Hello , thank you for leaving a review after your appointment with Chissi, and we are pleased that you are happy with the result we look forward to seeing you next time .

A good egg

Hugh Macleod
16th May 2019
Team Member: Francesco
5.0
Appointment verified by SALONGENIUS Software

He’s a great hairdresser and a very good egg

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Response from TONI&GUY Sloane Square

Hi Hugo, we are very pleased you are happy with your visit with Francesco and took the time to leave a review we look forward to your next visit . Kind Regards Sarah

Satisfied customer

Katie
9th May 2019
Team Member: Clare
5.0
Appointment verified by SALONGENIUS Software

Great colour! Great cut! Great threading and amazing hair wash! Lovely treatment all round from an amazing team!

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Response from TONI&GUY Sloane Square

Hello Katie,

Thank you so much for taking the time to leave such great comments , we are so very pleased you enjoyed your visit to the salon , we look forward to your next visit !

Fantastic as usual

Liuba
7th May 2019
Team Member: Kaz
4.5
Appointment verified by SALONGENIUS Software

I do not know what else to say, nothing new compared to my previous visits- Kaz can work magic!

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Response from TONI&GUY Sloane Square

Hi Liuba , Kaz will be so pleased you are happy with your appointment with her , she really likes to keep her clients happy and enjoys her work We look forward to seeing you next time ! Sarah

Fantastic as usual

Liuba
7th May 2019
Team Member: Kaz
4.5
Appointment verified by SALONGENIUS Software

I do not know what else to say, nothing new compared to my previous visits- Kaz can work magic!

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Response from TONI&GUY Sloane Square

Hi Liuba , Kaz will be so pleased you are happy with your appointment with her , she really likes to keep her clients happy and enjoys her work We look forward to seeing you next time ! Sarah

Natural Gloss

Anastasia Loumaki
5th May 2019
4.0
Appointment verified by SALONGENIUS Software

Clare did a good job.

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Great result

Charlotte Nicklin
4th May 2019
Team Member: Julian
5.0
Appointment verified by SALONGENIUS Software

I have very challenging curly hair and Julian has been helping manage by hair for years. He always listens to my issues and interprets into a great new look for me.

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Response from TONI&GUY Sloane Square

Hi Charlotte,
Thank you leaving so great comments about Julian he is one of our best stylists and really cares about his work and getting it right for his clients . We look forward to your next visit regards Sarah

Great stylist

Jean woolley
3rd May 2019
Team Member: Massimo
5.0
Appointment verified by SALONGENIUS Software

I am delighted to see that Massimo has achieved Style Director status. It is very well deserved.

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Response from TONI&GUY Sloane Square

Thanks Jean , its a big achievement for Massimo , he has worked extremely hard to get to his new position within the Sloane Square team , kind regards Sarah

Stylists are hit and miss

SM
27th Apr 2019
2.0

Francesco was dry with me and did not seem to care about whether I was happy or not with the result. I was not happy with the result.

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Response from TONI&GUY Sloane Square

Hello, I am sorry to hear that you are disappointed with your experience in the Sloane Square salon ,and also the result of the haircut , I would like the opportunity to re gain your confidence if you would like to speak to me directly please contact me at the salon once again please accept my apologies that we have not met your expectations on this occasion Kind Regards Sarah Hemphill, Salon Manager .

Charged for blow dry that was not done

Azi
21st Apr 2019
3.0

Brendon is usually colouring my hair and I am generally happy with the result. Thank you Brendon. Salon also fits me in last minute whenever they can and I am thankful for that too. Thank you guys.

However, today 20th April I wanted to have a hair cut in addition to the colour and salon assigned ***** for that task.
As my colour was washed off ***** said he needed to dry my hair first to see it and then cut it.
I thought this strange as everyone usually cuts one’s hair while it is wet, but I told him ok since that’s what he wants to do.
***** rough dried my hair and gave me a quick trim. He is a nice gentleman and I was treated well by everyone at the salon including *****, but my hair is fine and there wasn’t much to do.
However, when I went to pay I was charged for cut and blow dry in addition to the colour, but my hair was Never blow dried., hence I was charged for something that wasn’t done.
Like I said above ***** decided to rough dry my hair first and than cut it , so there was no room for the blow dry, as the hair was already dry. So I don’t understand why would I be charged for something that was not done!

Colour and the trim yes, but I was never given the blow dry.

Thank you,
Azi

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Response from TONI&GUY Sloane Square

Hello Azi , I am so very sorry to hear how disappointing your visit with us on Saturday turned out to be , I would like to assure that I will look into what happened and speak to the team member involved , we try our very best to meet customer expectations and on this occasion we have failed . I would like the opportunity to regain your trust in the salon and would like to speak you directly to discuss this, Kind Regards Sarah Hemphill Salon Manager

Brandon is always the best!

Sandie Chatterton
20th Apr 2019
Team Member: Brandon
4.5
Appointment verified by SALONGENIUS Software

Always knows exactly what I need. Pays close attention to details. Is an artist in his trade ????. THANKU
Young woman who rinsed & dried my hair was also good. Excellent head massage with the conditioner. Thanks to her too.

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Response from TONI&GUY Sloane Square

Hello Sandie , thank you for taking the time to leave a review Brandon will be pleased that you are happy with your appointment with him he really enjoys keeping his clients looking fabulous ! I am glad that the assistant looked after you too all aspects of your time with us should be of a high standard. We look forward to seeing you again Many thanks Sarah .

Another superb salon visit!

Alexandra
19th Apr 2019
Team Member: Julian
5.0
Appointment verified by SALONGENIUS Software

Julian is such a superb stylist. Perfect cut every time, thank you! And I really enjoy coming to this salon as they always deliver friendly and professional service!

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Response from TONI&GUY Sloane Square

Hello Alexandra, we are so happy you love coming to visit Julian and you are happy with the rest of the team , we aim to achieve a high level of customer service in the salon and its very helpful to receive feedback thank you once again ,Sarah

Excellent service

Jonathan Mallett
19th Apr 2019
Team Member: Kaz
5.0
Appointment verified by SALONGENIUS Software

Brilliant service. Excellent stylist.

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Response from TONI&GUY Sloane Square

Thanks Jonathan for taking the time to leave a review , we are glad that you had a good experience with Kaz on your visit we look forward to seeing you next time . Thanks Sarah

Happy highlights

Kirsty Poole
10th Apr 2019
Team Member: Amber
4.5
Appointment verified by SALONGENIUS Software

Amber has been doing my highlights for many years and she always does a really good job. I was very happy with the results today! She knows my colour and what I want and does it very well.

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Response from TONI&GUY Sloane Square

Thank you for your feedback Kirsty! We look forward to seeing you in the salon again!

Jon
Toni & Guy Sloane Square

Great cut as usual!

Jackie Sear
10th Apr 2019
Team Member: Kaz
5.0
Appointment verified by SALONGENIUS Software

Kaz has been cutting my hair for more than 10 years now. She is excellent and for me the best stylist I have at Toni and Guys.

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Response from TONI&GUY Sloane Square

Thank you for your feedback, Jackie! I'll pass on your compliments to Kaz and we look forward to seeing you again soon!

Jon
Toni & Guy Sloane Square

As usual Toni & Guy delivers

Anne
3rd Apr 2019
Team Member: Kaz
5.0
Appointment verified by SALONGENIUS Software

Kaz is the consummate professional. She always gets it right with self deprecating skill. Everyone working there is really nice and standards are high.

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Response from TONI&GUY Sloane Square

Thank you for your feedback Anne, I will pass on your compliments to Kaz!

Jon
Toni & Guy Sloane Square

Massimo was Great

Ziad
1st Apr 2019
Team Member: Massimo
4.0

When I walked into the salon receptionist was rude to me and inattentive. She was very stern and harsh, disrespected me and was quite aggressive and curt. She did not seem like she wanted to hang my jacket and did so begrudgingly. She then told me to take a seat and seemed like she wanted to rush things with me, it seemed like she had a personal problem with me for some reason...
She also gave me a dirty apron which had hair and a stain on it like it was just previously used. I didn’t understand the animosity.

In contrast, the young woman who washed my hair was very nice, very professional and did not have any attitude. Did her job well and treated me with dignity.

Massimo was very nice, very professional and attentive, listened to me and did a great job on my hair and cut it to the length I asked him too.
He was pleasant and did things with a smile and made me feel at ease.

The woman at reception who took my payment was also nice.

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Response from TONI&GUY Sloane Square

Hello Ziad,
First of all may I apologise for the late response to your review of the salon. I am extremely disappointed that you were not welcomed upon your arrival at the salon to the standard that is expected of our reception team , please be assured I have spoken to the front of house team and this will not happen again in the future .
I hope that this will not deter you from visiting the salon in the future as we would be very sorry to lose you as a client . Kind regards Sarah

Splendid hair cut

Noola delany
30th Mar 2019
Team Member: Massimo
5.0
Appointment verified by SALONGENIUS Software

Excellent as usual

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Response from TONI&GUY Sloane Square

Hi Noola, we appreciate you reviewing us and we are glad to hear you had a good visit to our salon! We shall see you again soon!

Leave a review »
About us

TONI&GUY Sloane Square opened in the city centre in 1982. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients. Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques. Members of our Colour team hold the prestigious Wella Master Colour Expert accolade- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal, Tangle Teezer and TONI&GUY to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.