TONI&GUY Harrow

St Georges, 32 College Road, Harrow, Greater London, HA1 1HS

About us

TONI&GUY Harrow has recently relocated to College Road, the team have a very talented and dynamic system here at Harrow from colour experts to Strength and Style consultants with all levels of amazing stylists happy and able to accommodate the very best of clients needs. We not only take care as technicians and stylist's to colour and cut your hair but we offer a wide range of treatments to help you too. We specialise in KERATIN and chemical straightening here with ambassadors always available to help. We stay on trend with all the latest fashion trends and offer the best quality retail and aftercare advice for all. To keep up with our latest trends follow us on Instagram or Facebook which can be found under our social section. Alternatively you can call in for free consultations and appointments.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 11:00 - 17:00

Reviews

4.77
792 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Tuesday ?

Maxine
26th Sep 2017
Team Member: Marie
4.5

Very pleased with my cut . Also a pleasure to be there . ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut and blow dry

Kim smith
22nd Sep 2017
Team Member: Marie
4.5

Absolutely delighted with my hair as always. Marie is an expert at cutting my super thick hair!
She's really friendly and lovely to chat!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Miss

Anastacia
21st Sep 2017
Team Member: Lucy
5.0

Amazing

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

We'll Pleased!!

Thalia
20th Sep 2017
Team Member: Dez
5.0

Dez was very attentive. She listened to what i wanted and did exact that. Welll pleased.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut and blow dry

Michele
19th Sep 2017
Team Member: Kelly
5.0

Very friendly salon and stylist, Kelly. Felt very comfortable and well looked after.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

fast and efficient

Gillan barnard
10th Sep 2017
3.5

Many it was friendly and seemed experienced. I arrived slightly early but she was ready to see me straight away and my cut and blow dry was completed in 35 minutes. I am happy with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Great experience as usual

Anna
8th Sep 2017
Team Member: Marie
5.0

Friendly expert service Over many years

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Top notch

Adam williams
8th Sep 2017
Team Member: Lara
5.0

Started coming here in June 2017 was with previous barber for 12 years but he wasn't much of a stylist. With Lara she always asks what I want and what would be better styling wise. Quality hair cut, nice staff and clean shop.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Always a pleasant experience

Rosie
8th Sep 2017
Team Member: Lara
4.5

Dez is my colourist and Lara my stylist. Always friendly and professional I enjoy my visits.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Restyle

Anonymous
5th Sep 2017
Team Member: Marie
5.0

Marie re-styled my hair with a beautiful new style which surpassed my expectations. As per usual with Marie the cut was excellent and will be easy to maintain for the next two months. The standards are always very high at this excellent Toni & Guy branch.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Trim

Anonymous
5th Sep 2017
5.0

Just a fringe trim but excellent friendly service as always

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

A sad experience with a senior stylist

Anonymous
2nd Sep 2017
2.0

Left me to answer the phone once, to speak to a colleague at the desk and then a third time to speak to a different colleague. I found that extremely unprofessional but out of politeness I did not say anything. Chopped my hair off half heartedly in 12 minutes max - I timed. She did not pay attention to the photograph I showed about the fringe I wanted - which was parted to the side not straight - nor listen attentively to my request to keep the length as I put in long clip in hair extensions when I leave my hair out.

I had to pretend I was happy with the experience so as to not appear rude - but I was not happy. Not the standard I expect from this company. Throughout I wanted to get up and leave - especially every time she left me to do other things. I hate it when therapists and hairdressers lose focus like that.

I asked the receptionist to book me with the highest qualified person and she said that would be the senior stylist. Turns out it's actually an art director. I am annoyed that I was not with someone a bit more senior as I found **** to be disinterested and not really paying any attention to me.

I felt really sad when I left the place but unable to express my feelings because you put your trust in the hands of a reputable company and this is the experience. It's not right. I am not going to name names - but you know who you are. Please take on board what I am saying for your future clients.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please give us a call on 02088633003.

Kindest regards

Excellent haircut

Fahim Nizam
2nd Sep 2017
Team Member: Marie
5.0

Excellent service, Marie is the best.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Ann- Marie changed my hair life

Rochelle Fernando
2nd Sep 2017
Team Member: Marie
5.0

I have always had long hair and always worn extensions since i was 14. When i turned 26 i decided to change. I met Ann-Marie at the harrow branch and showed her pictures of people like rochelle humes, selena gomez etc all with different hair lengths because i just wasnt sure how short i wanted to go. Ann-Marie was so confident and gave me a cut i hadnt even considered, she told me to trust her and that shes got an idea of what would look good. It was short but i absolutely loved it. So much so i dont want long hair or extensions back. Ive had it cut before at other salons but would always to back to extensions but thanks to ann maries amazing talent at creating beautiful hair i will defo keep it this length. She gave me a cut that really suited me and one that i could maintain after leaving the salon. Booked another appointment for a tidy up in a few weeks and all i can say is i want ann marie to always cut my hair. Thank u so so so much!!!!!!! Best hair cut i have ever had. So many compliments since

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Very good

Vilas
1st Sep 2017
Team Member: Georgia
4.5

Very helpful. And also Lara who trims my fringe . She knows exactly I have like my fringe .

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Worst Toni and Guy experience I have ever had

Disappointed of Harrow
29th Aug 2017
2.0

First of all because of my work myself and my collegues travel a lot and always seek out a Toni and Guy because of our past experiences and its reputation .
My experience at the Harrow on the Hill branch was a shambles and I can only say that the staff need training in customer service and basic hair dressing skills . I will not be returning .

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please DM over the best number to reach you on today?

Kindest regards

Great result

Corina
28th Aug 2017
Team Member: Lara
4.0

Strongly recommend Lara, experienced and skilled.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut n Colour

David
28th Aug 2017
Team Member: Lara
5.0

Great styling by Lara as always!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Toni and Guy

John Hollowday
28th Aug 2017
Team Member: Marie
5.0

Brilliant. Knew what I needed and did a great haircut.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Hair stylist

Katherine murphy
25th Aug 2017
Team Member: Kelly
4.0

Fantastic friendly very personable professional

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut was brilliant...wash was rubbish!

Anonymous
22nd Aug 2017
3.5

As always Marie did her majic on my hair.
Sadly the wash was rubbish, and the young girl who washed my hair kept chatting to her colleague and wasn't aware she was washing my hair!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Haircut a gogo

Marc
21st Aug 2017
Team Member: Marie
5.0

As usual, great haircut with a smile. I hate going to hairdressers but T&G always make it easy. I have known Marie for years and I feel relaxed with her. She always cuts my hair very well and sometimes, even awesomely!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Haircut

Roger Stewart
21st Aug 2017
Team Member: Marie
5.0

As always great service and haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Fab

Elaine
19th Aug 2017
Team Member: Marie
5.0

I had a wonderfully relaxing shampoo and head massage and the Marie cut my hair with exactly the precision that I asked.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Brilliant colour

Caroline McGowan
19th Aug 2017
Team Member: India
5.0

i went in to have my hair coloured today. India has done my hair a few times and she is very knowledgeable and talks you through all the options. She does an amazing job and I am really happy with my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Great service at hairdresser

Anila Bhandari
17th Aug 2017
Team Member: India
5.0

Wonderful, prompt polite service. Very professional.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Haircut

Helen Corbett
15th Aug 2017
Team Member: Kelly
4.0

Very happy with my cut and treatment - hairstylist extremely good

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut and blow dry

Lucy
15th Aug 2017
Team Member: Kelly
5.0

I was very impressed with my stylist Kelly. 10/10 from me.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Wonderful Lucy!

Anonymous
14th Aug 2017
5.0

Lucy was brilliant. She was by far the most skilled and knowledgable of your staff.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Excellent haircut

Marion Gibbs
14th Aug 2017
Team Member: Lucy
5.0

Great haircut and service. Nice relaxing time and Lucy was lovely.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Feedback

GIFTY ANTONY
14th Aug 2017
Team Member: Lucy
5.0

Very much satisfied with the service. A very approachable stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

not that impressed

debbie
11th Aug 2017
2.0

had my appt at 10.20 on wed 9 august. cant remember name of stylist. i said my hair is frizzy so cant have layers etc. he did not offer any advice and just trimmed a small amount off. it hardly looks any different. he did not seem keen to interact....i was expecting more from toni and guy especially as it cost fifty quid. will go back to my old hairdressers as they understand my hair....disappointed to be honest

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please give us a call on 02088633003.

Kindest regards

Hairdressers

Carol Moore
6th Aug 2017
Team Member: Lucy
5.0

Came in for a small re-do Lucy was extremely helpful, she is quite lovely

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Excellent service!

Anonymous
5th Aug 2017
5.0

Excellent service!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Lucy Caldwell

Anonymous
5th Aug 2017
4.5

Lucy Caldwell is very professional and she's the best ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Usual excellent experience

Anna
4th Aug 2017
5.0

Friendly professional service

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Amazing

Anonymous
3rd Aug 2017
5.0

was greeted nicely by girl who was at the reception area and she is also very nice and good at washing hair, Lucy is so good at cutting my hair it was my first time coming here and I love it I will return and I will refer my friends to come here with Lucy. Very clean and nice cup of tea

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

cut blow dry

Anonymous
2nd Aug 2017
5.0

Anne-Marie

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Lara Harrow

Aaron Doherty
1st Aug 2017
5.0

As always , very good

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Haircut

Mark
31st Jul 2017
5.0

Literally Lara consistently makes my hair look amazing and I always get complimented by it from my friends and everyone else.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Men's hair cut

Anonymous
30th Jul 2017
5.0

Manjit was excellent and very skilled.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Service

Sarita Sarvia
30th Jul 2017
5.0

Great experience very friendly staff. Always have my haircut by Toni Guy wouldn't go elsewhere.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Will not come back

Anonymous
29th Jul 2017
1.0

Was not offered a drink on arrival, told my appointment was later than what it was, toilets dirty and service felt rushed and not thorough, will not come back here

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please give us a call on 02088633003.

Kindest regards

Great haircut

Siobhan
29th Jul 2017
5.0

Was nervous to get so much cut off but was done really well and had lots of compliments on it. will definitely come back.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Great hair

Lesley
29th Jul 2017
5.0

I see my hairdresser at Toni and Guy every 4-5 weeks, always happy with the results

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Good

Dipal london
29th Jul 2017
3.0

The girl who was done shampoo for me was not satisfied at all ...within few mins she said she is done...Marine is good as always

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Davies

Robert
27th Jul 2017
5.0

Great hair cut great service

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Feedback

Carol Moore
27th Jul 2017
4.0

Always happy with the service, really enjoyed having Lucy cut my hair, but the young girl who washed my hair was not very good

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Trim and blow dry

Kantha Ranasinghe
25th Jul 2017
5.0

I have been a client ofAnn Marie at Harrow on the hill branch for over four years.Excellent service all round.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Always excellent

Michael gGross
24th Jul 2017
5.0

Never a problem. Courteous and efficient Marie an excellent professional

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards