TONI&GUY Ilford

213 High Rd, Ilford, Greater London, IG1 1LX

About us

TONI&GUY Ilford is an award winning salon and team that has been established since 1999. We are a fun, energetic salon headed by a strong creative team full of ideas who always ensure you will leave looking and feeling great.

We offer the semi-permanent blow dry designed to de-frizz hair whilst dramatically improving its health, condition and shine. Hair will be sleek, smooth and straighter.

Our retail section includes label.m styling products, Kérastase, ghd styling irons, Tangle Teezers and Gift Cards.

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Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:30
Sunday 10:00 - 16:00

Reviews

4.61
670 verified reviews
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Value
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Excellent

Jenny
25th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Good advice and support were given. I was very pleased with the hair cut and blow dry. Very caring person.

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Excellent

Jenny
25th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Good advice and support were given. I was very pleased with the hair cut and blow dry. Very caring person.

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Simply the best

Victoria Wiseman
24th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

I have been going to the Ilford branch for at least ten years and if I become a millionaire I would still come here as I always have a good experience and my hair is excellent when I leave. Also Michelle takes very good care of me and the ambience in there is an oasis amidst the termoil of the rest of my life.

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Hair cut

Janice Gafur
23rd Nov 2018
4.5

Very happy

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Mens Hair Cut & Colour

William Akram
21st Nov 2018
4.5
Appointment verified by SALONGENIUS Software

Fantastic experience and the results of the hair colour was amazing!

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Not too impressed...

Shaila Hussain
19th Nov 2018
2.0
Appointment verified by SALONGENIUS Software

I usually visit Toni and Guys in Ilford, and have done so for many years. I didn’t get the usual head massage this time around. The cut by Rifa was superb.

When it came to payment, I wasn’t given an explanation on why my payment was totalling a lot. Instead when I turned to get my bag, I could see the two receptionists today 19.11.18 in the morning, at around 11.20 almost laughing and giving nasty gestures. I wasn’t happy. Told Rifa what had happened. Hope it gets resolved and they stop this nonsensical behaviour to customers in the future, who pay a fortune or more to get treatment/haircut from a prestigious place like Toni and Guys.

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Worst salon ever

Nicola
18th Nov 2018
1.0

I have been there they bleached my hair and burn my scalp I told them that they are holiding for too long and my skin was itching the hairdresser said is normal after my scalp was burn with stab on my skin I asked them for refund they said is not their fault that’s. The hairdresser done everything good didn’t even apologise big brand but they don’t do professional at all lying just want to charge the money that’s alll
I don’t recommend to go there carful !!!

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Response from TONI&GUY Ilford

Hi Nicola,
We had invited you to visit us so that we could address any concerns that you had. Unfortunately you did not give us the opportunity to do this. Therefore we were unable to asses any concerns or assist you any further.
Should you wish to call us and allow us to assist you we would still be happy to however, we do not tolerate any abuse from customers.

great!!

Theodoros Myttarakis
14th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

great haircut! very professional!!

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Always pleased with Toni & Guy Ilford

Lisa Alexander
14th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Always pleased with Toni &Guys Ilford love the results and the atmosphere only true artist full of talent xxx # 5*

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Great work

Forida Yasmin
11th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

I hadn't booked a appointment but they fit me in without rushing and did a great job.

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Response from TONI&GUY Ilford

Hi Forida,

Thank you for your comment. It was a pleasure to look after you.

We look forward to your visit again.

Stressful!

Ros
10th Nov 2018
2.5
Appointment verified by SALONGENIUS Software

My appt was for 10 o clock
At 10.15 I went to the desk and asked what was happening.
I was told the stylist wasn’t there and they would find out what was happening. Eventually some one cut and blow dried my hair. It was ok
For years Kitty cut my hair. I would enjoy my appts and come out feeling relaxed and happy with my hair
This is the second in a row appt where there was no one to cut my hair at the appointed time . Keera stepped in athen and gave me a great cut
I’m not sure I will be making any appts.

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Response from TONI&GUY Ilford

Hi Rod,

Thank you for your feedback. We do apologise for the wait on your visit. Sometimes it is unavoidable that we may have appointments running slightly behind. We can assure you that a stylist was available for your appointment.

We hope that you will understand that we accommodated you as quickly as we could.

We will contact you and hope that we can regain your trust as you are a valuable customer to us.

Keera

Amazing as ever!

Caroline
7th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Kira makes me look fabulous !! Great as ever. Beaitiful ambience

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Response from TONI&GUY Ilford

Thank you for your lovely comment Caroline. Its always a pleasure to look after you!

keera & the team

Great service

Anonymous
1st Nov 2018
5.0

Very happy with my cut and blowdry with Toni I'm always very please with her great work, staff are very friendly and make you feel very relaxed.

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Response from TONI&GUY Ilford

Thank you for taking the time to comment. It is very valuable to us.

Look forward to seeing you soon!

Keera

Great

Max
31st Oct 2018
3.5
Appointment verified by SALONGENIUS Software

Great service and cut :)

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Response from TONI&GUY Ilford

Thank you Max for taking the time to comment. I will pass this on to the team.

Keera

Not good service or approach

Amran
26th Oct 2018
1.0
Appointment verified by SALONGENIUS Software

Bad service from start to finish. All i wanted to do was to leave. Booked appointment with Art director got seen by someone else. The cut was not good as the pics i had shown. Washed my hair only once. Told me to pay £50 when it should be £40 always changing their price even if seen my same person. Forcing rather then advising you to buy other hair products. She just left them on there and said this is been advised for your here and left the products there wanting me to pay for it which is extremely rude. Telling me it was less because i was seen by someone else which is a lie coz i sae the same person and wasn't happy and said il charge you £40. Unfortunately the senior hair stylist ***** has left she was the only one that provided good cut and customer service. No proper wash no wet towel. I will have to find another barber.

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Response from TONI&GUY Ilford

Hi Amran, thank you for bringing this to our attention. We pride ourselves in giving the best quality of service and haircut. You have been with us for many years and we are sorry you feel this way.

You were with a very experienced stylist, however we will be contacting you to make sure that we accommodate your needs as we always have done for many years. We value your custom and your feedback.
We wish to have the opportunity to regain our trust.

Regards
Keera

Haircut

SKS
25th Oct 2018
3.0
Appointment verified by SALONGENIUS Software

I was not happy with the way my hair fell. It was cut with layers which is what i wanted but rather than blending in, there were thick bits that puffed up and other bits that were so thinned down that there was no volume at all.

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Response from TONI&GUY Ilford

Thank you for your comment. We are sorry to hear that you are not satisfied with your haircut. We pride ourselves in delivering a high standard of work and have the best education in the world.

We will be contacting you and would like the opportunity to discuss this further and make sure you get the haircut just the way you would like it.

Rifa

Vicki
23rd Oct 2018
5.0

Lovely experience as always all the staff very nice.

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Haircut

Anonymous
22nd Oct 2018
5.0

Excellent service by Rifa.

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Excellent

Andrea
22nd Oct 2018
5.0
Appointment verified by SALONGENIUS Software

As always Toni and Guy never fail had my hair cut my the lovely Michelle who i would recommend

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Hair

Maria murphy
21st Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent service and results. Friendly staff and very professional

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Mrs

Cristina
21st Oct 2018
1.5

I can say that I'm totally disappointed, my hair cut is horibble,not what I ask for, your staff seems to be in rush even that it wasn't busy. I did a very big mistake coming in...

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Hair Colour

Anonymous
18th Oct 2018
5.0

Thanks Kiran for always giving me great advice and a fab service

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Toni & Guy Ilford

18th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

I always get a 1st class service from all staff.
I have been coming to Toni & Guy for the past 18 years or so - I recommend them all but Toni is the best!!

xxx

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Ms

Anonymous
17th Oct 2018
5.0

absolutely love my new haircut

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5 stars every time

Aman sangha
17th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Anytime I go to Toni and Guys hair salon I know I’m always going to leave with amazing looking hair and have had a fantastic experience since they put care and effort into every part. I love that Kiran always understands exactly what I want and always gets it right. All of the staff are warm and put in extra touches which makes a huge difference!

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Excellent cut by rifa

Harpreet kambo
16th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

I always go to ilford tiny&guy, Rifa is an excellent hair cut artist, not only that, but her customer service skills are fantastic! Highly recommended, see you soon

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thank you for good service.

Safia
16th Oct 2018
3.5

I m happy with my hair tint and cutt both done very well and the girl who washed my hair i Felt liked getting a massage love all team work.

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First time visit to tony and guy

Sultana Kibriya
12th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

I can’t explain how happy I am with my hair and the service provided.
My colourist Natasha done an amazing job.
She is honestly great at what she does. She is talented and has given new life to my dead hair.
My hair feels better and healthy.
My hairstylist ( can’t remember her name) cut my hair exactly how I wanted without any dissapointment.
I would most definitely recommend tony and guy to anyone and everyone.
I had the worst experience at rush and I must say when I spoke to Natasha at tony and guy she made me feel so much more better just from having an initial consultation.
Book your colour, cut etc with tony and guy. I guarantee you will not be disappointed

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How come I never heard of Toni&Guy before?!

Catalin Negomireanu
11th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Amazing!

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Flake

Angela
11th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Hi This time i was very satisied with the results. They stylist did a good job...Thank you so much.

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Amazing Service!!!

Piriya Sivakumar
10th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Had such an amazing service by Demy, who was brilliant, made me feel comfortable and I’m so thrilled with my cut and blow dry! Definitely recommended and will be visit again.

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Great service

Jaspreet Khurmi
10th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

I had Natasha at Ilford cutting my hair. She was absolutely fantastic, so so helpful. Will definitely be returning to her.

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Hair done

Angela Flake
9th Oct 2018
3.5
Appointment verified by SALONGENIUS Software

I had wash and bow dried but unfortunately it was blow dried as straight as i would of like it. I was quite bushy after i left when i got home i noticed that my had expanded from when i was outsidse.. However i had my hair done before it not happen.. the last timre was more floppy and straight..

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Response from TONI&GUY Ilford

Hi Angela, we do apologise that you were not happy with the result. We take pride in delivering a high standard of work, therefore we are pleased that you will be seeing us again tomorrow so that we may regain your trust.

Toni and guy ilford

Raven Ward
6th Oct 2018
5.0

The girls are always so lovely here! I had Jody do my hair she’s great. Really trust her and she always does a great job ???????? Thanks guys

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Wash and blow dry

Kathy
5th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent service. Friendly staff. Great head massage!

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Wash and blow dry

Kathy
5th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent service. Friendly staff. Great head massage!

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Haircut

Aneela
5th Oct 2018
4.0
Appointment verified by SALONGENIUS Software

Excellent!

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Lovely experience

Anca
4th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Thanks to Tony my hair stylist, she makes me look gorgeous always when I go there.

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Awesome as ever

Caroline
3rd Oct 2018
5.0
Appointment verified by SALONGENIUS Software

It’s always an awesome experience and it was great as always. Beautiful ambience in the salon. Staff are amazing.

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Toni&guy

Anonymous
2nd Oct 2018
4.5

Great ambiance

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Haircut and blowdry

Sonish
1st Oct 2018
5.0

All I’m going to say is thank you Michelle! Very professiona and just such a brilliant job! I loved it!!

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Very good customer service

carmen speth
23rd Sep 2018
4.5
Appointment verified by SALONGENIUS Software

I loved the experience, she was very nice and happy and talkative. She cut my hair very nicely and put a lot of love into cutting it. I’m sure I will return.

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Response from TONI&GUY Ilford

Thank you for your comment. We are pleased you enjoyed the service and apologise for the toilets not being 100%. It may have been a particularly busy period as we endeover to keep every aspect of the salon to its highest standard.
We look forward to seeing you on your next visit.

Brilliant service

Sadia Aswat
22nd Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Love my colour and cut by Natasha, would highly recommend her x

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Balayage

Madiha
21st Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Amazing service by Natasha

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Keratin Treatment

Sam
19th Sep 2018
4.5
Appointment verified by SALONGENIUS Software

The consultant was tremendously good. Very genuine and gentle person to have met, thanks Natasha for all the tips and chats.
It was a pleasure to have met you today.

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Hairdresser visit

Theresa Crane
18th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Lovely relaxing shampoo

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Unhappy customer.

Masuma
17th Sep 2018
2.0
Appointment verified by SALONGENIUS Software

I'm not sure if will visit again.

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Response from TONI&GUY Ilford

Thank you for your comment. We will contact you directly to discuss your concerns. We pride ourselves in having satisfied customers and delivery of high standard services. You have previously been very satisfied and would want to ensure that we rectify anything that caused you to be unhappy on this visit.

Haircut

Sul
16th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent service. Very polite staff

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Not the same as it used to be

Saba Sajid
15th Sep 2018
2.5
Appointment verified by SALONGENIUS Software

High staff turnover and loss of some expert colourists over the last few years has impacted on quality and services offered. I certainly miss that now.

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Response from TONI&GUY Ilford

Hi Saba, we are sorry to hear that you feel this way. We do have a highly trained team as all our team are trained to a level of Tobi&Guy standard.
We will contact you directly to assist you further and ensure your visit is a better experience as in the past it has always been amazing for you.

Wash and blow dry

Kathy
14th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Always was any friendly staff and professional treatments. Victoria did my hair today.

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Response from TONI&GUY Ilford

Thank you for your review. A pleasure to look after you.