TONI&GUY Ilford

213 High Rd, Ilford, Greater London, IG1 1LX

About us

TONI&GUY Ilford is an award winning salon and team that has been established since 1999. We are a fun, energetic salon headed by a strong creative team full of ideas who always ensure you will leave looking and feeling great.

We offer the semi-permanent blow dry designed to de-frizz hair whilst dramatically improving its health, condition and shine. Hair will be sleek, smooth and straighter.

Our retail section includes label.m styling products, Kérastase, ghd styling irons, Tangle Teezers and Gift Cards.

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Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:30
Sunday 10:00 - 16:00

Reviews

4.61
670 verified reviews
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Value
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Amazing

Shahina Navapurwala
12th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Natasha is a wonderful colourist. I honestly can walk into the salon and trust her judgement and she never fails to disappoint.

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Response from TONI&GUY Ilford

Thank you Shahina, Natasha is exceptional at hair colouring! We look forward to seeing you very soon.

Rifa lovely

Vicki
11th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Very good service lovely staff Rifa is very good and kind and all the staff looked after me.

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Best hairdressers in London!!!!

Lesley
9th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Another fabulous cut from Kiera and wonderful colour from the lovely Natasha ⭐️⭐️⭐️⭐️⭐️

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permanent hair straightening

nawaz
7th Sep 2018
2.5
Appointment verified by SALONGENIUS Software

well i received email to review right after treatment but i waited to wash my hair , my hair are just like before as they were before treatment, i’m not happy, the lady who give me treatment didn’t even know name of the steps of treatment very very unprofessional and inexperienced, she was a trainee , i paid more than they ask for long hair, i’m so disappointed and too much cost, i would not recommend anyone to go for this treatment there.

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Response from TONI&GUY Ilford

Hi Nawaz,

Thank you for your comment. Following our conversation on the telephone I trust we have cleared any issues you had.

We look forward to your custom in the future.

Let’s do this again!

Alison Thomas
6th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Brilliant service and wonderful stylist! She knew exactly what I wanted, despite my vague description. This is the new go to place for my new look!

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Response from TONI&GUY Ilford

Thank you Alison! Your hair looked incredible , a beautiful colour and we look forward to seeing you again soon!

Great haircut!

Harjit
6th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Had a lovely haircut by Jasmine. Enjoyed the experience and left feeling very happy with the service, result and conversation.

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Excellent

Sabeen Anwar
5th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Art director, TONI has cut my hair in beautiful long layers. I am really happy

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Cuts on my neck during haircut

Jehanzeb abbas
2nd Sep 2018
3.0
Appointment verified by SALONGENIUS Software

I have cuts on my neck. I can send you pictures..hope not everyone experiences anything like this..

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Response from TONI&GUY Ilford

Thank you for your review. We are very sorry that you have cuts in your neck. Sometimes I. The hot weather the skin can become sensitive.

We will contact you to discuss this further and assist you.

High quality

Jacob
2nd Sep 2018
5.0
Appointment verified by SALONGENIUS Software

As usual, great haircut from Kitty.
Thank you!

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Excellent

Jenny
29th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

The service was excellent. Good hospitality and approachable staff. Professional team. My hair was damaged and I was advised to go to Toni and Guy for a good care of my hair. The staff advised me accordingly and I saw a massive difference in my hair with an excellent hair cut, hair treatment and blow dry. My hair looks back to normal how it used to be previously, well Done team ????????

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Balayage

Mithila
28th Aug 2018
4.5

I think that they were very welcoming and took care of me very well especially because it was the first time i got my hair coloured

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Very good colour

Carol gillen
25th Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Very pleased with the result.

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Not happy

Samir
25th Aug 2018
1.5
Appointment verified by SALONGENIUS Software

Appointment was at 10am and told at 10.15 that there’s a 30 minutes delay. Not seen till 11 and as the stylist was also styling another customer, my cut and blow did not finish till 12pm. Then a 5 minute delay to pay because of some issue with the system. If I wanted to be in and out in 2 hours I would have gone t my local barbers who are £30 cheaper. Had to pay for extra parking and apart from the normal sorry’s no Good will was offered which I find totally unprofessional for such a establishment. Been going for over 5 years and even though not been seen by the same stylist which seems to have a high staff turnover I certainly won’t be returning again.

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Response from TONI&GUY Ilford

Thank you for your comment. We trust that you are happy with the outcome of our correction of service to you.

*

Kristine
25th Aug 2018
3.5
Appointment verified by SALONGENIUS Software

smooth and quick service

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Response from TONI&GUY Ilford

Hi Kristine,

Thank you for your comment. I would like to confirm to you that we do not re use towels unless laundered. Our procedure is that we bring laundered towels straight from our laundry room to the back washes and roll them there. You would have witnessed this happening as they would have been picked up from a pile of towels. All used towels are thrown into a closed bin, therefore not even visible to our clients.

All other towels in use are rolled also on to our sections to keep our working areas tidy.

I hope this clears any doubt.

We thank you for your custom and look forward to seeing you soon.

5*

Abi
24th Aug 2018
5.0

Very friendly and great service

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Haircut

Inga Papana
24th Aug 2018
3.0
Appointment verified by SALONGENIUS Software

I went to have a long bob haircut, but I got a straight short cut. I’ve shown the picture of what I want and been told I’ll get same results. I’m being reasonable and don’t expect the same result as in the picture shown, as everyone’s hair is different, but what I’ve got is totally different of what I wanted.

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Response from TONI&GUY Ilford

Thank you for your comment. We wish to reassure you that we pride ourselves in delivering a high standard and quality of service and skills.

We will contact you to see how we can assist you further as you being happy with your hair is paramount to us.

T&G: TLC, Fab hair and Coffee!

Sue Thorpe
21st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I always look forward to my appointment. It's my time- to be pampered. The staff are all warm and friendly; offer great advice and suggestions, but put no pressure on you. I always feel good when I leave the salon...I walk taller! ????

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Response from TONI&GUY Ilford

Thank you Sue. Always a pleasure to look after you.

Xara

Raazia Khurram
18th Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Really like the services by Toni and Guy. Staff is very professional and efficient would definitely recommend it to all.

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Haircut

Harpreet Kambo
17th Aug 2018
2.0
Appointment verified by SALONGENIUS Software

Ilford is my regular! And I always get 1st class service, however the experience yesterday was terrible, it seemed like they were really short staffed, I booked myself for 6.40 and got the actual haircut for 8pm, you usually get me coffee and always ask if I want treatments, but nothing was mentioned, the lady did a ok job on my hair, but it’s not as good for it’s moneys worth, I’m not a fussy person at all, but this time this was bad, if you knew you were really behind, you should of blocked out your appointments, and acknowledge us to let us know how long it will roughly be! I will go back very soon, but only to see reefa.

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Nice experience

Samar Elsherbiny
16th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Was nice to have my hair colouring with Karen as she did my hair cut last time. I did really enjoyed the atmosphere , hospitality and she is really friendly and professional. Would go there again .

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Colour

Elaine
15th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

My hair was too dark on the crown of my head and the colourist Natasha did a complete makeover. I am very happy with the end result ???? Thank you!

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Colour

Elaine
15th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

My hair was too dark on the crown of my head and the colourist Natasha did a complete makeover. I am very happy with the end result ???? Thank you!

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Feeling of confidence

Margaret James
14th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I have had my hair done twice at Toni & Guy High Road Ilford for two different weddings and the service and the finished styling was excellent. I have to say, I was very nervous at first because I am Afro-mixed so wasn't sure how my hair would look. Very good results!

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Good

J.Singh
14th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Great

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Amazing local hair salon

Anonymous
12th Aug 2018
5.0

Excellent service as always

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Toni and Guy - Ilford

Anonymous
12th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

T&G Ilford offered a very professional service and I was seen to inmediately. I have recently been coming here and will most definitely recommend this branch to anyone as I have always experienced great service from the team.

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Fantastic

Ambareen
9th Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Great stylists, great customer care

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Good experience at the salon

Priya Riyat
4th Aug 2018
4.5
Appointment verified by SALONGENIUS Software

I had a good experience at the salon today with my stylist Jasmine, she’s done a fab job with my haircut and was very friendly. Definitely will be returning.

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Amazing!

Shanaz Begum
3rd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I got my hair cut and coloured this week. Everyone at the salon were so friendly. I believe the lady who coloured my hair was called Nat. She was so lovely and helped me choose the correct colour for my hair.

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Colour

Zoya
3rd Aug 2018
5.0

Great service and friendly staff.

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Rifa haircut

Vicki Collins
2nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Rifa is a lovely girl and is always kind and caring and always gives you a lovely haircut

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Service

Suky
1st Aug 2018
4.5

Excellent service by Toni as always. Always extremely satisfied

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New style cut

Shani Lambe
31st Jul 2018
5.0
Appointment verified by SALONGENIUS Software

This is the 2nd time I have been here, both times I have come out feeling wonderful. Professional but very friendly. Well done Michelle and Natasha

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Hair dye

Beena
30th Jul 2018
4.5
Appointment verified by SALONGENIUS Software

Had my hair dyed today , service was very good and Jodie was amazing, she kept me reassured all the way.
Thank you.

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Hair cut

Janice Gafur
30th Jul 2018
3.5
Appointment verified by SALONGENIUS Software

Yes wasnt sure at first but very pleased the next day good hair cut

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Hair

Janice gafur
29th Jul 2018
4.5
Appointment verified by SALONGENIUS Software

Maybe was a.bit hasty and.i have to give it time to settle, its growing on me

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Unhappy with hair cut

Janice Gafur
29th Jul 2018
2.0

Not very happy not what I wanted had the style director too

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Best hair ever!

Lesley
28th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Kiera is easily the best hairdresser in the universe! I have just had an incredible cut and colour, I’m so happy I can’t stop looking at it in the mirror! Thank you so much xxx

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Really lovely experience

rachael
27th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

I had a really nice experience in this salon. My stylist was very helpful and my hair looked amazing. Thank you

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Feel fabulous

Sharon
27th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Feel great after a cut and blow dry. Sophie is amazing !!

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Hair Colour

Abirami
26th Jul 2018
3.5

I was not happy with the hair wash as the person who did this had long nails and ended up scratching my scalp quite a few times so it was quite unpleasant. Other than that I was ok with the service provided.

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Results

Anonymous
25th Jul 2018
4.5

The main thing is the hair cut it self and the treatment which you get as a customer it was spot on.

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Excellent haircut

Shivani
25th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent experience! Hair stylist was extremely knowledgable and gave me a fabulous hair cut. Would highly recommend, worth spending money on this salon. I don’t even want to try elsewhere now ????

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Response from TONI&GUY Ilford

Thank you four your visit. We are delighted you are pleased and you looked amazing! Looking forward to your next visit with us!

Keera

hair cut

annoymoouse
3rd Jan 2018
4.5

Had such a great experience! best service, quality haircut, and great staff!

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very unhappy

Anonymous
29th Nov 2017
1.0

I had my haircut today and it was not what I asked for. I showed the lady a photo and have come out with a completely different thing from what I had asked.
Also I was given a cup of tea and the mug had someone elses lipstick the gown also had rips in it to. I come here over 6 years ago now have moved back to ilford so decided to come back and it has gone very very downhill from before. I will not be returnig.

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Hair cut

Violeta Majeri
29th Nov 2017
5.0

Very happy. Hair cut was really good , as usual. Thank you:)

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Worst experience

Zubair Iqbal
27th Nov 2017
1.0

I was there for hot towel shave . And it was worst experience

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Waite

Sandra
25th Nov 2017
5.0

Much better service in Ilford compared to Westfield.. technicians were so much more interested in what the customer wanted and gave better advice on colouring technices

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Hair colour treatment

Harpreet
22nd Nov 2017
4.5

Had my hair coloured recently and i am very pleased with the result. My colourist Lauren was very helpful and helped me get the colour lift that i wanted. Have had many compliments since! Very happy!

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Toni and Guy Ilford

Isabel
19th Nov 2017
5.0

My first visit to Toni and Guy Ilford on 19 November. I was so pleased with my cut and colour. The stylist really listened to what I wanted and the service was impeccable. Will definitely be going back. Thank you so much!

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