TONI&GUY Kensington

14 Kensington Church Street, Kensington, Greater London, W8 4EP

About us

TONI&GUY Kensington opened in 1991 and has continued to flourish with success and creativity.

This multi-award winning team pride themselves on delivering the highest standards of customer service to each and every client. Members of our specialist Colour team hold the L’Oreal Colour Degree - their knowledge and expertise are on hand to advise you on the latest colours and techniques to suit your style.

As a salon, we are dedicated to providing the ultimate salon experience and offer a wide range of additional services including salon experts who specialise in Bridal and Occasion hair, and the Keratin Hair Straightening Treatment by INOAR for frizz free, and manageable hair.

Our wide range of retail products includes label.m, Kerastase, and Tangle Teezer to keep your hair salon perfect until your next visit. For any enquiries or to book an appointment please contact our friendly reception team who will be happy to help.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:30 - 18:00
Sunday 10:00 - 18:00

Reviews

4.75
534 verified reviews
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Hair cut

Dominic Kiernan
10th Jul 2023
5.0

Well, once again and this getting boring ,a bloody great hair cut you lovely people.

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Worst Haircut I got in my life

Anonymous
13th Feb 2022
1.5

I have been going to Toni & Guy throughout Europe most of my life. This haircut I got in Toni & Guy Kensington was the worst I ever got and probably won’t return to Toni & Guy branches in London. Both sides of my head aren’t equal, hairs sticking out from every side, have long hair sticking out of my crown which bounce when walking like a bird. Additionally the gentleman scoffed at me and made remarks when I told him what we was doing was not what I had originally told him. Rude, unfriendly and incompetent staff. Will never return! Don’t go here…

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bad cut my hair bleeding

Doctor James Charles
16th Sep 2021
1.0

dead haircut, my hair was gone and i got no fade

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Amazing salon

Brett
12th Dec 2020
Team Member: Phoebe
5.0
Appointment verified by Zenoti

Phoebe, Kit, and the entire staff at the salon are amazing!! I keep coming back to this salon even though I live far away because they are all lovely people and amazingly good at their jobs! Phoebe is always kind, super professional, and makes me feel like a dear friend who is stopping by. The person who is responsible for your shampooing will give you a scalp massage that relaxes you no end and reinvigorates your hair.... From the moment you enter the salon to when you leave you are extremely well taken care of and you walk out of there with fabulous hair and a smile that comes from being around a team of super competent, professional, and caring people!!

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Response from TONI&GUY Kensington

Thank you so much for leaving your review, Brett, as always it's a pleasure to have you in the salon! Have a lovely Christmas and we'll see you next year!

Jon
TONI&GUY Kensington

Excellent colour

Anonymous
11th Dec 2020
5.0

I had brilliant Danja (Swiss) colour my hair for the first time. All the brassiness is gone and I have subtle fine highlights. Excellent value and super atmosphere in the salon.

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Response from TONI&GUY Kensington

Thank you so much for your feedback, I will pass on your compliments to Darja!

Jon
TONI&GUY Kensington

Excellent as usual

Mary Mortimer
10th Dec 2020
Team Member: Marcus
5.0
Appointment verified by Zenoti

All the staff are friendly and courteous, as usual, and Marcus always gives very good advice and excellent cut and dry.

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Response from TONI&GUY Kensington

Thanks so much for your feedback, Mary! I will pass your compliments onto Marcus. Have a lovely Christmas!

Jon
TONI&GUY Kensington

Fantastic experience

Georgiana Ward
9th Dec 2020
Team Member: Sunlight
5.0
Appointment verified by Zenoti

Really lovely staff who were also very knowledgeable and efficient! I had a stylist called Sunlight who was brilliant at explaining curly hair and what she recommended to get the look I wanted. It was such a positive experience I will definitely be coming back.

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Response from TONI&GUY Kensington

We are so happy you enjoyed your visit and the service Sunlight provided! We look forward to seeing you soon!

Good to be back!

Anonymous
5th Dec 2020
5.0

Great experience! Felt same to go back to the salon.

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Response from TONI&GUY Kensington

Many thanks for your feedback!

Jon
TONI&GUY Kensington

Cut & blow dry

Janet
4th Dec 2020
Team Member: Sunlight
5.0
Appointment verified by Zenoti

My first time with Sunlight but she understood what I needed right away and gave me an excellent, meticulous cut and a very good blow dry.

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Response from TONI&GUY Kensington

Many thanks for leaving such amazing feedback, Janet! If we don't see you before, then have a lovely Christmas!

Jon
TONI&GUY Kensington

Thank you Kit!

Alka
7th Nov 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

Thank you Kit, I love my new haircut. Thanks for taking the time and listening to my wishes and creating a cut that truly suits my face shape/style - ?xx

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Response from TONI&GUY Kensington

Thank you for leaving your review, Alka! Was lovely to see you yesterday as well :)

TONI&GUY Kensington

"Long overdue" challenge!!!

Lisa Cheung
4th Nov 2020
Team Member: Silje
5.0
Appointment verified by SALONGENIUS Software

Silje did an excellent job rising to the challenge after my long overdue visit to the salon, 1 year and 7 months to be precise! As usual I loved the end result, now I can re-enter civilisation with a gorgeous cut, no more lockdown hair for me!!! :)

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Response from TONI&GUY Kensington

Thanks so much for your feedback, Lisa! Hopefully we'll see you again soon now that we've re-opened :)

TONI&GUY Kensington

Fabulous service

Rebecca F
3rd Nov 2020
Team Member: Denise
5.0
Appointment verified by SALONGENIUS Software

Both Sali-Ann and Denise were, as always, fabulous. Great service; super friendly, I could not have asked for more.

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Response from TONI&GUY Kensington

Thank you so much for your feedback, Rebecca! I will pass your message on to Denise and Sallie-Ann; they'll be thrilled. See you when we re-open!

Jon
TONI&GUY Kensington

Great service and a good haircut

Anonymous
2nd Nov 2020
5.0

Well organised salon with every effort made on the PPE front. Very good haircut from Marcus as always.

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Response from TONI&GUY Kensington

Thank you so much for your positive feedback! :)

Jon
TONI&GUY Kensington

10/10

Niki
31st Oct 2020
Team Member: Phoebe
5.0
Appointment verified by SALONGENIUS Software

Always, even during Covid, a pleasure. Perfect colour from Phoebe and a flattering snip from Marcus. Also a relaxing head massage /shampoo from an assistant.... sorry forgot your name... Thanks again.

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Response from TONI&GUY Kensington

Thanks so much for your feedback, Niki! Lucas is our fantastic assistant :)

See you soon!

Hoped it was better

Giulia
25th Oct 2020
2.5
Appointment verified by SALONGENIUS Software

First time here. I got a very bad layering, somenthing you really notice with very straight hair as mine. But unfortunately I realised it only afterwards. Nice blow dry and finish with volume waves (which covered temporarily the really bad layering...).

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Mr

Anonymous
19th Oct 2020
Team Member: Marcus
5.0

Great in this special times

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Response from TONI&GUY Kensington

Thanks so much for your feedback!

Jon
TONI&GUY Kensington

Brilliant!

Carol
12th Oct 2020
Team Member: Marcus
5.0

As ever Marcus cut my hair with a great deal of care snd attention to detail and I am delighted with the result. I would highly recommend him to my friends.

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Response from TONI&GUY Kensington

Thank you so much for your feedback, Carol! I'll pass on your compliments to Marcus :)

Jon
TONI&GUY Kensington

Wimbledon

Ann
12th Oct 2020
Team Member: Marcus
4.0
Appointment verified by SALONGENIUS Software

Safe Covid environment. Great cut as ever.

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Response from TONI&GUY Kensington

Hi Ann, many thanks for taking the time to leave your feedback; we greatly appreciate it.

Jon
TONI&GUY Kensington

Cooper

Hilary
5th Oct 2020
Team Member: Denise
5.0
Appointment verified by SALONGENIUS Software

As always Denise gave me an amazing cut & blow dry, she is in a class of her own, quite simply THE BEST

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Response from TONI&GUY Kensington

Thanks so much for your feedback, Hilary!

TONI&GUY Kensington

Highlights

Una
28th Sep 2020
Team Member: Phoebe
5.0

Excellent service

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Response from TONI&GUY Kensington

Thank you, Una!

Amazing Denise

Joany evans
28th Sep 2020
Team Member: Denise
5.0
Appointment verified by SALONGENIUS Software

I’ve been coming to the salon many year , I enjoy my visit, Denise not only a brilliant hairdresser but makes me feel welcome , it’s a lovely friendly salon

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Response from TONI&GUY Kensington

Thanks so much for your feedback, Joany! See you next time!

Jon
TONI&GUY Kensington

Haircut

Anonymous
21st Sep 2020
5.0

Excellent haircut- very happy with the result.

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Response from TONI&GUY Kensington

Thank you so much for leaving your feedback! We're thrilled to hear how happy you are!

TONI&GUY Kensington

?

Jon bailey
14th Sep 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

Always a great experience- very safe- obvs great stylists and good chat!

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Response from TONI&GUY Kensington

Thanks very much for your review, Jon! See you next time :)

Jon
TONI&GUY Kensington

Great experience

Søren Jepsen
13th Sep 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

A very thorough consultation leaving me with a great haircut. A hair wash with an excellent massage. Certainly coming back!

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Response from TONI&GUY Kensington

Thanks so much for leaving your feedback, Søren. I will pass your compliments onto Kit!

Jon
TONI&GUY Kensington

Great experience

Saskia
13th Sep 2020
Team Member: Harriet
5.0

Really friendly and great haircut, exactly what I wanted!

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Response from TONI&GUY Kensington

It's amazing to hear your wonderful feedback! Thank you, Saskia, see you again!

Jon
TONI&GUY Kensington

Wonderful as always!

Niki
9th Sep 2020
Team Member: Marcus
4.5
Appointment verified by SALONGENIUS Software

Perfect cut and service as ever!

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Response from TONI&GUY Kensington

Thank you so much for leaving feedback, Niki! See you next time :)

Jon
TONI&GUY Kensington

Brilliant experience

Samantha Sutton
9th Sep 2020
Team Member: Kit
5.0

Really nice guy, listened to my instructions gave me advice and then gave me a lovely hair cut! I haven’t had my hair cut for 3 years and it was a big job and he totally nailed it! I will be back! Please pass on my gratitude to him!

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Response from TONI&GUY Kensington

Thanks so much for leaving your feedback, Samantha! I will pass your message onto Kit to read :)

Jon
TONI&GUY Kensington

?

Claudia
7th Sep 2020
Team Member: Sallie-Ann
5.0
Appointment verified by SALONGENIUS Software

Always perfect

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Response from TONI&GUY Kensington

No, YOU'RE always perfect Claudia! Thanks so much, see you soon!

Jon
TONI&GUY Kensington

My 5 year old

Naila
3rd Sep 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

She is great and very attentive to what we ask. My son has a gorgeous haircut now.

Thanks again Harriet !

Naila

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Response from TONI&GUY Kensington

Thank you for your review, we are delighted you were pleased with the service you received. We look forward to seeing you soon!

Wonderful visit after 6 months!

Andrea Dantas
2nd Sep 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

It was our first time back after lockdown and we not have felt safer! PPE available, masks. Harriet as usual was kind and wonderful with, their hair was so out of shape and they look beautiful and ready for school!

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Response from TONI&GUY Kensington

Thanks so much for leaving such positive feedback, Andrea! See you soon!

Jon
TONI&GUY Kensington

Amazing child haircut

Anastasia
2nd Sep 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

She is wonderful. Attentive, caring, and the haircut looks great. We had amazing service today.

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Response from TONI&GUY Kensington

Thank you for your review, Anastasia! I'm so glad you had an enjoyable experience in the salon!

Jon
TONI&GUY Kensington

Happy over all.

Jill. M
31st Aug 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

Harriet who cut my hair was very pleasant as were all the other members of staff that I came into contact with during my visits. Overall service very good. Big shout out to Ben, front of house. Would recommend this salon.

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Response from TONI&GUY Kensington

Thanks so much for leaving your wonderful review, Jill!

Jon
TONI&GUY Kensington

Loving my Pixie haircut!

Tina
31st Aug 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

I am so happy with my pixie haircut, it was like watching an artist at work the way Kit was cutting my hair! He really took his time and my hair is beautifully shaped without a hair out of place and it looks very chic. I’ve received lots of compliments even from my daughters, who have never forgiven me for starting to go short a few years ago.

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Response from TONI&GUY Kensington

So thrilled to hear how happy you are with your new-do, Tina! See you again soon!

Jon
TONI&GUY Kensington

Hair styling-Wash, cut and blow dry

Anonymous
29th Aug 2020
5.0

This was my first experience of attending the salon, with my girls and I honestly couldn’t of asked for a better service. From the minute we stepped through the door we were greeted warmly, we then had a pleasant and thorough consultation with the wonderful Kit who is so kind, and patient he took the time to listen to our needs and what we wanted to achieve. Kit has cut and blow dried my girls’ hair to perfection so much so I came back to have my own hair done with Kit!! I couldn’t of asked for a more wonderful experience and Kit is highly recommended. I will most DEFINITELY be coming back!

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Response from TONI&GUY Kensington

Hi Susan, thanks so much for leaving such an amazing review for our Kit, I'm sure he'll be super thrilled to read about how chuffed you are!

Jon
TONI&GUY Kensington

[*From Kit: My absolute pleasure to meet and style all of your hair, thank you!*]

haircut

Dominic kiernan
8th Aug 2020
Team Member: Sunlight
5.0

thank you Sunlight for a fantastic cut!

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Response from TONI&GUY Kensington

Thanks for your feedback, Dominic! I will pass your compliments onto Sunlight :)

Jon
TONI&GUY Kensington

Excellent

Saima
29th Jul 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

Very good at what he does!! Wouldn’t trust anybody else with my hair anymore.

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Response from TONI&GUY Kensington

Thank you for your review, Saima!

Jon
TONI&GUY Kensington

Really great experience

Anonymous
29th Jul 2020
5.0

I had my hair done as part of the nhs deal as I’m an nhs worker. I can’t thank tony and guy enough for such a generous offer. I absolutely love the cut, best I’ve had in a long time - will definitely be back!

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Response from TONI&GUY Kensington

Thanks so much for your feedback! See you again soon!

Jon
TONI&GUY Kensington

Mr

Anonymous
29th Jul 2020
4.0

Lovely hair cut

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Response from TONI&GUY Kensington

We really appreciate your review, thanks so much!

Jon
TONI&GUY Kensington

New prices, the killer

Carla Turchini
27th Jul 2020
Team Member: Phoebe
4.0
Appointment verified by SALONGENIUS Software

Good service as usual. Very annoyed by almost doubling of prices for colour. Will have to look for new saloon. Sorry!

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Response from TONI&GUY Kensington

Hi Carla, I'm pleased to hear that you are happy with the service provided. I can only apologise about the new prices; this is a reflection of L'Oréal's colour stock inflation as well as TONI&GUY London's new standardised pricing and is at the control of the company. Hopefully we will see you again sometime in the future :)

Jon
TONI&GUY Kensington

Great experience

Pat Fisher
24th Jul 2020
Team Member: Denise
5.0

Back after several months, I felt completely safe because of all the new measures they’ve put in place. Relaxing experience - and I am very happy with my haircut! Thanks all

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Response from TONI&GUY Kensington

It's so great to hear how safe and comfortable you felt in the salon - see you soon!

TONI&GUY Kensington

Excellent service

Karolina
19th Jul 2020
Team Member: Marcus
4.5
Appointment verified by SALONGENIUS Software

Always excellent service and I can absolutely recommend Marcus.

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Response from TONI&GUY Kensington

Thanks for recommending Marcus, he'll be thrilled to hear your praises! :)

TONI&GUY Kensington

Hurrah - a hair cut!

Mary
17th Jul 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

An excellent cut by Marcus, he is a wonderful stylist. I’m getting used to shorter hair again.

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Response from TONI&GUY Kensington

So good to hear your feedback, Mary! See you next time :)

TONI&GUY Kensington

Excellent cut and blow dry

Joanna
16th Jul 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

I liked the way Harriet took time over my cut and I was pleased with the result. I would ask for her again.

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Response from TONI&GUY Kensington

Thanks so much for your feedback, Joanna! Harriet will be pleased to hear :)

TONI&GUY Kensington

Post Covid Cut

Carol Cotton
14th Jul 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Soooo looking forward to our visit after 4 months! We were certainly not disappointed - Marcus gave both Tony and myself a brilliant cut. We are delighted with the result and look forward to our next appointment in August.

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Response from TONI&GUY Kensington

Thanks so much for your review, Carol! We look forward to seeing you both again in August!

Jon
TONI&GUY Kensington

NHS worker/nurse

Shadi
14th Jul 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

Yesterday 13/7/20 m’y daughter who is 8 and I came for hair cut at 16:00.
The girls were so sweet and so professional. The beautiful stylist which unfortunately I forgot her name, did an amazing job with my daughter! She treat her like a queen!
And then I had my hair done! And Harriet was so good!
And when it came to payment they said I didn’t have to pay as I am a nurse in charingcross hospital!
I can’t tell you how much I appreciate that! I have been coming to the salon for years! And everyone in this salon is just so great!
Tony and Guy team as a NHS worker I thank you to for the offer! It feels great to be appreciated!
Shadi

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Response from TONI&GUY Kensington

You're very welcome, Shadi! I'm very pleased to read about your experience in the salon yesterday. Many thanks to yourself and your NHS colleagues! See you soon :)

Jon
TONI&GUY Kensington

Lovely service

Farsheen warnock
13th Jul 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

Great experimence. Harriet was very friendly, polite, and gave me exactly what I wanted in terms of my hair.

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Response from TONI&GUY Kensington

Thank you for your feedback, Farsheen! Harriet will be very pleased to hear :)

Jon
TONI&GUY Kensington

Great haircut

Anonymous
13th Jul 2020
Team Member: Marcus
5.0

Fabulous haircut - perfect shape - very well organised - felt very well looked after and safe. Thank you Marcus for being there and offering haircuts again.

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Response from TONI&GUY Kensington

Thanks so much for your review, I'll pass on your compliments to Marcus!

Jon
TONI&GUY Kensington

Post Lockdown cut

Zee
13th Jul 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

I've been going to Toni & Guy Kensington since '05 and Marcus has been looking after me for at least a decade. Normally, I'm there every 5/6 weeks, but due to the current pandemic I hadn't been since Feb. A hedgetrimmer is what it seemed I needed, but Marcus worked his magic as usual.
The salon is following the guidelines, making it a clean and safe environment. I had no qualms whilst there for my visit, and still managed to get a decent chat in, despite the facemasks.

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Response from TONI&GUY Kensington

Thanks so much for your review, Zee! I'm thrilled to hear you had such a positive experience in the salon and felt comfortable with the new distancing measures we've put in place to keep clients and ourselves safe :)

Jon
TONI&GUY Kensington

Great colour....

Rebecca Flanagan
18th Apr 2020
Team Member: Sallie-Ann
5.0
Appointment verified by SALONGENIUS Software

Once again Sallie-Ann did a fab job. I love my colour!!

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Fabulous as always!

Rebecca Flanagan
18th Apr 2020
Team Member: Denise
5.0
Appointment verified by SALONGENIUS Software

Great haircut which I got in shortly before the lockdown. As always Denise did a fab job and I love my new hair!!

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