TONI&GUY Kensington

14 Kensington Church Street, Kensington, Greater London, W8 4EP

About us

TONI&GUY Kensington opened in 1991 and has continued to flourish with success and creativity.

This multi-award winning team pride themselves on delivering the highest standards of customer service to each and every client. Members of our specialist Colour team hold the L’Oreal Colour Degree - their knowledge and expertise are on hand to advise you on the latest colours and techniques to suit your style.

As a salon, we are dedicated to providing the ultimate salon experience and offer a wide range of additional services including salon experts who specialise in Bridal and Occasion hair, and the Keratin Hair Straightening Treatment by INOAR for frizz free, and manageable hair.

Our wide range of retail products includes label.m, Kerastase, and Tangle Teezer to keep your hair salon perfect until your next visit. For any enquiries or to book an appointment please contact our friendly reception team who will be happy to help.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:30 - 18:00
Sunday 10:00 - 18:00

Reviews

4.75
534 verified reviews
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Cut and blow dry......

Anonymous
3rd Jul 2017
5.0

Perfect cut in a comfortable and relaxed environment

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Response from TONI&GUY Kensington

Thank you for reviewing your visit with us , we are so pleased you are happy with our service , we look forward to your next visit.

Rachael- best blokes hairdresser in London

Anonymous
21st Jun 2017
5.0

Perfect cut
Friendly chat
Always smiling
Never disappointed

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Response from TONI&GUY Kensington

Great we are so Happy you enjoyed you appointment with Rachel , we look forwrad to your next visit with her .

Haircut with Chris

Anonymous
18th Jun 2017
4.5

Very good hairdresser who clearly takes pride in his work and never cuts corners. He always gives all his attention to cutting and styling and makes sure you love your hair.

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Response from TONI&GUY Kensington

Thank you for your review we are so pleased that you are happy with your appointments with Chris , we look forward to your next visit .

Mixed review

Anonymous
15th Jun 2017
4.0

I'm always satisfied with the haircut I get, very professional and always high quality. However, the receptionist team is not very friendly, I do not feel welcomed. That makes my experience mixed, because I like my hairdresser, but I leave confused.

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Response from TONI&GUY Kensington

Hi, thank you for leaving a review , we are sorry to hear that you have a mixed experience on your visits .An excellent customer experience is something we strive to achieve and it is disappointing that we are not able to give this to you. Our salon Manager Sarah would like to discuss this further with you if you would be happy to call and speak to her or maybe on your next appointment you could raise this with her . We take all feed back seriously and we really hope to improve your experience with us . Thank you again T&G Kensington .

Good cut

Anonymous
14th Jun 2017
5.0

Nice hair cut thank you Chris!

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Response from TONI&GUY Kensington

Great we are glad Chris is keeping you happy .

Cracking curls

Anonymous
13th Jun 2017
5.0

As always Denise at Toni and guy Kensington did a great job on my curls. Thanks to her I now actually like my hair.

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Response from TONI&GUY Kensington

Thank you so much for your review we are chuffed that you love your hair !

Yuriko

Anonymous
11th Jun 2017
5.0

Stylist was Yuriko. Excellent expertise and service.

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Vanessa Lunt

Anonymous
8th Jun 2017
5.0

The Manager is very friendly and remembers my name. My stylist was great and I was really happy with the result. The junior who shampood my hair wasn't very good and was quite rude when I asked her to rinse my hair properly. A blow dry is a big treat for me and I want it to last a couple of days.
If I give 5/5 for the points below, this is only based on the reception team and the stylist

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Response from TONI&GUY Kensington

Dear Vanessa, thank you so much for your review, we are so sorry you were disappointed with the shampoo part of your service, we take all feedback on board and strive to maintain a high standard of service in the salon. I will be addressing this with the assistant team and I hope that on your next visit you see a vast improvement in the backwash service you receive.

Vanessa Lunt

Anonymous
8th Jun 2017
5.0

The Manager is very friendly and remembers my name. My stylist was great and I was really happy with the result. The junior who shampood my hair wasn't very good and was quite rude when I asked her to rinse my hair properly. A blow dry is a big treat for me and I want it to last a couple of days.
If I give 5/5 for the points below, this is only based on the reception team and the stylist

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Response from TONI&GUY Kensington

Dear Vanessa, thank you so much for your review, we are so sorry you were disappointed with the shampoo part of your service, we take all feedback on board and strive to maintain a high standard of service in the salon. I will be addressing this with the assistant team and I hope that on your next visit you see a vast improvement in the backwash service you receive.

Vanessa Lunt

Anonymous
8th Jun 2017
5.0

The Manager is very friendly and remembers my name. My stylist was great and I was really happy with the result. The junior who shampood my hair wasn't very good and was quite rude when I asked her to rinse my hair properly. A blow dry is a big treat for me and I want it to last a couple of days.
If I give 5/5 for the points below, this is only based on the reception team and the stylist

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Cleanliness
Atmosphere
Response from TONI&GUY Kensington

Dear Vanessa, thank you so much for your review, we are so sorry you were disappointed with the shampoo part of your service, we take all feedback on board and strive to maintain a high standard of service in the salon. I will be addressing this with the assistant team and I hope that on your next visit you see a vast improvement in the backwash service you receive.

Vanessa Lunt

Anonymous
8th Jun 2017
5.0

The Manager is very friendly and remembers my name. My stylist was great and I was really happy with the result. The junior who shampood my hair wasn't very good and was quite rude when I asked her to rinse my hair properly. A blow dry is a big treat for me and I want it to last a couple of days.
If I give 5/5 for the points below, this is only based on the reception team and the stylist

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Atmosphere
Response from TONI&GUY Kensington

Dear Vanessa, thank you so much for your review, we are so sorry you were disappointed with the shampoo part of your service, we take all feedback on board and strive to maintain a high standard of service in the salon. I will be addressing this with the assistant team and I hope that on your next visit you see a vast improvement in the backwash service you receive.

Saturday 3 June

Anonymous
3rd Jun 2017
5.0

A consistent high service from professional, talent staff.

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Response from TONI&GUY Kensington

Hello, we are so pleased you continue to be happy with our service , we look forward to seeing you at your next visit .

Visit for colouring and hair cut

Anonymous
3rd Jun 2017
5.0

Everything was good as usual

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Response from TONI&GUY Kensington

Hello , Thank you for leaving a Review , we are so pleased you are happy with our service , we look forward to your next visit .

First hair cut at this salon

Anonymous
2nd Jun 2017
5.0

Lovely welcome! Friendly and attentive staff who put you at ease. A hairdresser who listened and even better understood fine hair. Good advice . A fab haircut ! Who could ask for more?

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Emily

Anonymous
26th May 2017
4.0

Very good, pleasant thoughtful and courteous.

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Hair Cut

Patricia
23rd May 2017
5.0

After litteraly cutting my hair myself and making a terrible mess of it I run to Tony and Guy to get it sorted out. I had such a beautiful hair cut, the italian guy made a recovery miracle to my bad hair and I came out of there feeling very happy and pleased.
Thank you Simone

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Response from TONI&GUY Kensington

We are very pleased Simone looked after you and you are happy with your Hair , we look forward to your next visit to the salon.

Great cut

Anonymous
23rd May 2017
5.0

Excellent service from all staff. Although it was late they took the time to ensure I was completely happy with the cut and styling.

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Men's hair cut

Anonymous
22nd May 2017
5.0

Excellent service as ever. Everyone is friendly, attentive, and make you feel valued. Very much about making you happy rather than them happy.

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Brilliant highlights

Anonymous
20th May 2017
5.0

What a lovely person Ollie is, he is passionate about his work. He listened to what I wanted, he advised me on what would suit my colouring (face) and he was spot on! I am so pleased with the end result and have had so many compliments. He made the time pass so quickly with his lively conversation. I would strongly recommend him if you want beautifully highlighted hair and to leave the salon feeling on cloud 9.

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Response from TONI&GUY Kensington

We are delighted you are so happy With Ollie , thank you so much for leaving a review , we look forward to your next appointment with us at Toni&Guy Kensington .

Cut & colour

Anonymous
19th May 2017
4.5

Professional as always.

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Simone

Anonymous
18th May 2017
5.0

I find Simone to be one the most professional hairstylists, I am always overly satisfied with the results. I hope he doesn't leave!

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Simone

Anonymous
18th May 2017
5.0

I find Simone to be one the most professional hairstylists, I am always overly satisfied with the results. I hope he doesn't leave!

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Response from TONI&GUY Kensington

Thank you for leaving a review we are very pleased Simone is looking after you , we look forward to your next visit with us

Will never go elsewhere (unless they close)

Anonymous
14th May 2017
5.0

I have been going to this T&G for over a decade. They are very helpful and extremely good at what they do. For many years now I have been have been booking Sunday appointments with Denise. She is really nice and is especially good at making suggestions and paying attention to detail. I will never change if I can.

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Response from TONI&GUY Kensington

Thank you for leaving a great review, we are so happy you have enjoyed your appointments with us and for so long , Denise is a real asset to the salon, we look forward to your next visit.

M El Dessouki

Mustafa El Dessouki
13th May 2017
1.5

The last time I cut my hair 10 days ago was very bad .
I am very sorry to say this comment, But this is the truth. Thanks. Mustafa

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Response from TONI&GUY Kensington

We apologise if you feel dissatisfied with your last haircut. As a salon, we strive to maintain high standards and customer satisfaction. Thank you for your feedback we take all our reviews very seriously .

Hairdresser

Anonymous
12th May 2017
5.0

He was amazing!

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Color and hair cut

Anonymous
11th May 2017
3.0

Just overpriced for basic cut/ color service

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Response from TONI&GUY Kensington

We are sorry we have not met your expectations, customer satisfaction is our priority. Please call the salon 0207 937 0030 to speak to our manager Sarah to discuss your disappointment with your visit, and what we can do to improve your experience with us.

Cut and blow dry

Anonymous
10th May 2017
5.0

Marcus is my stylist, I have never left the salon dissappointed.

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Response from TONI&GUY Kensington

Hello, that's great to hear thank you for leaving a review for Toni&Guy Kensington. We look forward to your next visit .

Always a pleasure

Claudia
8th May 2017
5.0

Always accommodating, always cheerful and very polite, always interested in your needs, always a pleasure

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Reply to Salonspy

Anonymous
6th May 2017
5.0

Fabulous salon with a wonderful, talented staff whose attention to detail is unmatched anywhere!

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Response from TONI&GUY Kensington

Thank you so much for leaving such a lovely review we are so pleased you are happy with your visits to the salon .

Guy Sellers

Anonymous
3rd May 2017
5.0

Excellent. Rachel is very good.

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Response from TONI&GUY Kensington

Thank you for reviewing your visit with us, we look forward to seeing you next time.

As per usual

Anonymous
2nd May 2017
5.0

Great service - really friendly staff who got to work straight away even though I was early.
Tamsin did a great job and was brilliant and really interesting to talk to.
Thank you all

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Response from TONI&GUY Kensington

Thank you for taking the time to review your visit with Toni&Guy Kensington we are glad you enjoyed your appointment with us .

T&G Kensington

Anonymous
29th Apr 2017
5.0

Excellent! Simone is a very talented stylist and lovely bloke, and has been looking after my hair for two years. Sarah the manager always professional and warm.

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Response from TONI&GUY Kensington

We are so Happy you enjoyed your visit with , thank you for leaving a review, we look forward to seeing you next time.

Awesome colour, brilliant cut

Anonymous
29th Apr 2017
4.5

So pleased with new hair

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Response from TONI&GUY Kensington

Thank you for leaving a review , we are so pleased you are happy with your new hair, we look forward to seeing you next time .

Awesome colour, brilliant cut

Anonymous
29th Apr 2017
4.5

So pleased with new hair

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Response from TONI&GUY Kensington

Thank you for leaving a review , we are so pleased you are happy with your new hair, we look forward to seeing you next time .

Awesome colour, brilliant cut

Anonymous
29th Apr 2017
4.5

So pleased with new hair

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Response from TONI&GUY Kensington

Thank you for leaving a review , we are so pleased you are happy with your new hair, we look forward to seeing you next time .

Awesome colour, brilliant cut

Anonymous
29th Apr 2017
4.5

So pleased with new hair

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Response from TONI&GUY Kensington

Thank you for leaving a review , we are so pleased you are happy with your new hair, we look forward to seeing you next time .

Awesome colour, brilliant cut

Anonymous
29th Apr 2017
4.5

So pleased with new hair

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Response from TONI&GUY Kensington

Thank you for leaving a review , we are so pleased you are happy with your new hair, we look forward to seeing you next time .

Awesome colour, brilliant cut

Anonymous
29th Apr 2017
4.5

So pleased with new hair

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Response from TONI&GUY Kensington

Thank you for leaving a review , we are so pleased you are happy with your new hair, we look forward to seeing you next time .

Professional and friendly service

Anonymous
22nd Apr 2017
5.0

Chris and Phoebe take excellent care of me, cutting and colouring my hair according to my wishes and giving good advice. All the staff are welcoming and attentive.

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Response from TONI&GUY Kensington

Thank you for taking the time to review your experience with us. We are pleased that you enjoy your visits with us at Toni&Guy Kensington.

Never disappoints!

Anonymous
22nd Apr 2017
4.5

great salon. I get given a lovely cup of tea on arrival, and I'm never made to wait. I also get a wonderful head massage after shampoo. And of course, the hair cut and blow dry is always very good. Chris, my stylist, knows what he is doing and I always listen to his advice and suggestions.

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Response from TONI&GUY Kensington

Thank you for leaving a review, we are so pleased that you are enjoying Chris looking after your hair . we look forward to your next visit with Toni&Guy Kensington .

Tommy Steele

Anonymous
21st Apr 2017
5.0

Always welcoming, always warm and friendly, always sensitive to how your day is going and committed to making sure you leave clicking your heels.

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Cut & blowdry

Anonymous
20th Apr 2017
5.0

I have had Simone, cut my hair about 4 times now. I have never had a hairdresser who is anywhere nearly as good as him. He is brilliant at what he does very creative and takes his time.

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Response from TONI&GUY Kensington

Thank you for taking the time to review the salon. We are pleased you are so Happy with Simone , we look forward to your next visit.

Cut and blow dry with Chris G

Anonymous
3rd Apr 2017
5.0

Chris is extremely professional, listens carefully to his clients and is really interested in finding a solution to their hair problems. He is a very good communicator. He has given me an excellent cut.

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Great colour

Anonymous
1st Apr 2017
5.0

I visit Phoebe at Kensington Toni and Guy once a month for a tint. She is very talented and adapts the colour according to the season - lighter in the summer etc. I always walk out loving the colour. The manager Sarah is superb too and recognises my voice when I phone to book and is always so friendly.

The decor is new and modern. However I've marked down cleanliness to 4 stars as they never seem to be able to fix the leaking around the skylight. Not a great view when you're getting you hair washed.

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Very pleased with my hair cut and balayage

Anonymous
31st Mar 2017
4.5

Really good vibe in the saloon, everything well discussed and explained for my colour and they nicely fit in a hair cut when I asked.
Would be good to ask if I were ok with the level i.e. cost of the person to cut my hair

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Response from TONI&GUY Kensington

Thank you!

Joanna

Anonymous
31st Mar 2017
5.0

Great colour and blow dry.
Friendly and professional.

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Response from TONI&GUY Kensington

Thank you!