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TONI&GUY Kensington

Part of the TONI & GUY group
4.75
534 reviews
14 Kensington Church Street, Kensington, Greater London, W8 4EP
020 7937 0030
Leave a review

About us

TONI&GUY Kensington opened in 1991 and has continued to flourish with success and creativity.

This multi-award winning team pride themselves on delivering the highest standards of customer service to each and every client. Members of our specialist Colour team hold the L’Oreal Colour Degree - their knowledge and expertise are on hand to advise you on the latest colours and techniques to suit your style.

As a salon, we are dedicated to providing the ultimate salon experience and offer a wide range of additional services including salon experts who specialise in Bridal and Occasion hair, and the Keratin Hair Straightening Treatment by INOAR for frizz free, and manageable hair.

Our wide range of retail products includes label.m, Kerastase, and Tangle Teezer to keep your hair salon perfect until your next visit. For any enquiries or to book an appointment please contact our friendly reception team who will be happy to help.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:30 - 18:00
Sunday 10:00 - 18:00

Reviews

4.75
534 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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A trip to the hairdressers

Anonymous
20th Mar 2020
Team Member: Kit
5.0

Relaxed, Therapeutic, & well enjoyed, following a super head massage i was passed to my hairdresser, I felt listened to throughout our Light conversation he quickly picked up my likes & dislikes in style surprisingly efficient and effectively gave me some tips, an excellent style, cut & blow dry, altogether a lovely experience. Thank you all.

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Bloody good cut.

Dominic Kiernan
20th Mar 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

Very happy with cut. I'll be back.

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Bloody good cut.

Dominic Kiernan
13th Mar 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

Well...I came back and Harriet did a great cut ,again! See you soon.

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Amazing

Salma
7th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

I went into T&G looking like an ugly duckling and came out feeling& looking like a beautiful Swan. Thank you

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Excellent

Laci
5th Mar 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Huge thanks to Marcus for an amazing cut today. I absolutely love it. I will be back

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Response from TONI&GUY Kensington

Lovely news Laci

Thank you so much for taking the time to review your visit with us here in KENSINGTON.

Looking forward to seeing you again soon.

TONI&GUY KENSINGTON

5 star

Eleanor
3rd Mar 2020
Team Member: Denise
5.0

5 star

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Daniel

Daniela Buhoci
2nd Mar 2020
5.0
Appointment verified by SALONGENIUS Software

I am happy with the service

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Response from TONI&GUY Kensington

Many thanks for your feedback, Daniela!

TONI&GUY Kensington

Very pleased as always

Mohana Rajaratnam
29th Feb 2020
Team Member: Phoebe
4.5
Appointment verified by SALONGENIUS Software

Phoebe does an excellent job as always. I am a regular customer and this time, I had highlights & a root tint. Phoebe works fast but she is very thorough. She has excellent people skills and I enjoy my visits.

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Response from TONI&GUY Kensington

Very pleased to hear about your experience with Phoebe, she will be thrilled to read your lovely comments!

TONI&GUY Kensington

Beautifully cut!!

Alka
29th Feb 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

Many thanks Kit, love my haircut, great as always!

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Response from TONI&GUY Kensington

Thank you for leaving your feedback for Kit, I shall make sure he reads!

Jon
TONI&GUY Kensington

Excellent stylist, and very courteous

Mona Taji
27th Feb 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Very professional, clever and courteous

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Response from TONI&GUY Kensington

Many thanks for your feedback, Mona!

TONI&GUY Kensington

First class

Robbie
27th Feb 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

A really great cut as always

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Response from TONI&GUY Kensington

Many thanks for your feedback, Robbie!

Jon
TONI&GUY Kensington

Highly recommend

Vania Pickles
25th Feb 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

Kit is amazing. I have never known a hairdresser to take the time, interest and care to ensure you leave the salon happy. He’s also great fun and a joy to talk to.

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Response from TONI&GUY Kensington

Brilliant news Vania!

Kit is certainly someone who takes care with every detail but also great fun.

Thank you so much for taking the time to review your visit with him.

Hope to see you again soon.

TONI&GUY KENSINGTON

Perfect service

Dr Steel
24th Feb 2020
Team Member: Phoebe
5.0
Appointment verified by SALONGENIUS Software

Very professional and helpful and did exactly what I wanted . All the staff are exceptionally lovely and friendly and I will happily return

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Response from TONI&GUY Kensington

Thank you so much for your lovely review!

It means a great deal to us that you can sense the team here.

Looking forward to seeing you again soon.

TONI&GUY KENSINGTON

Cut and blow dry

Brenda scully
24th Feb 2020
Team Member: Sunlight
5.0
Appointment verified by SALONGENIUS Software

Sunlight stepped in for Marcus who was indisposed. Very pleased with the result.first appointment with her.

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Response from TONI&GUY Kensington

Brilliant news Brenda!

We knew Sunlight would be brilliant in replacing Marcus for you.
At least you know in the future if Marcus is away, sunlight can step in.

Looking forward to seeing you again soon.

TONI&GUY KENSINGTON

Hair cut

Judy Jones
23rd Feb 2020
Team Member: Harriet
5.0
Appointment verified by SALONGENIUS Software

Good as always

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Response from TONI&GUY Kensington

Lovely review Judy, thank you!

Hoping to see you again soon.

TONI&GUY KENSINGTON

Excellent

Helen Bourne
21st Feb 2020
Team Member: Sunlight
5.0
Appointment verified by SALONGENIUS Software

Excellent

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Response from TONI&GUY Kensington

Thank you for your review Helen!

TONI&GUY KENSINGTON

Sunlight knows how to cut!

Rini
20th Feb 2020
Team Member: Sunlight
5.0
Appointment verified by SALONGENIUS Software

Went in for a fringe trim. Sunlight did it and she blew me away with her skills- she gave me a fab new fringe and gave careful attention to detail! I’m going to go to her for all cuts- she is a very talented young woman

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Response from TONI&GUY Kensington

Amazing news Rini thankyou!

So glad that you've met sunlight because she's brilliant.

Looking forward to seeing you soon!

TONI&GUY KENSINGTON

Excellent

Faye
19th Feb 2020
Team Member: Denise
5.0
Appointment verified by SALONGENIUS Software

Excellent salon. All the staff are very helpful and friendly.
Denise is the best hairdresser I’ve had. She understands exactly what her client’s want. She puts you at ease and gives you an amazing style, effortlessly!

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Response from TONI&GUY Kensington

Faye,

Thank you so much for your lovely review!
So glad the whole team were great and looked after you well.

Denise is certainly excellent here in the salon!

Hope to see you again soon.

Chloe
MANAGER
TONI&GUY KENSINGTON

Ms

Oksana Vakoulenko
15th Feb 2020
3.5
Appointment verified by SALONGENIUS Software

Unfortunately I can t use hair wash as the Salon does not provide a cruelty free products

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Response from TONI&GUY Kensington

Hi Oksana,

Thank you for taking the time to review your visit with us. I'm glad you had a great service.

I am actually delighted to say that 63% of our LABEL.M range is VEGAN friendly, but our entire range in the salon is 100% animal cruelty free.

If you have any questions or queries please don't hesitate to email our customer service team ON [email protected] or for more information check out our website TONIANDGUY.COM.

Thank you

Chloe
Manager
TONI&GUY KENSINGTON

Help my hair is thinning

Karen
13th Feb 2020
Team Member: Sunlight
4.5
Appointment verified by SALONGENIUS Software

Having explained my problem and being reassured
Sunlight suggest a short style which made my hair look thicker and also showed me how style it.
Very pleased with my new look

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Response from TONI&GUY Kensington

Many thanks for your feedback, Karen! I'm so pleased to hear you're rocking your new-do; I will pass on your compliments to Sunlight!

Jon
TONI&GUY Kensington

First time visit

Frances
10th Feb 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

Phoebe and Kit and all the staff were very kind and couldn’t be more helpful.

Very happy with the results.

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Response from TONI&GUY Kensington

Thank you so much for your review, Frances! I will be sure to pass on the message to Phoebe and Kit :)

Jon
TONI&GUY Kensington

10/10

Gavin Davies
8th Feb 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Fab hair day resulting from Marcus and and massive thanks to Phoebe for grey colour inspiration and options. Loving the look and looking forward to next time we’ll done team.

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Response from TONI&GUY Kensington

Thrilled to hear about your experience in the salon, Gavin! I'll inform Marcus and Phoebe of your compliments and we'll see you again soon.

Jon
TONI&GUY Kensington

Excellent Haircut

Heather Holford
7th Feb 2020
Team Member: Marcus
4.5
Appointment verified by SALONGENIUS Software

Sensitive and thoughtful styling

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Response from TONI&GUY Kensington

Thank you Heather for your review!

Hope to see you again soon

TONI&GUY KENSINGTON

Love my haircut!

Georgielyn Jacob
6th Feb 2020
Team Member: Sunlight
5.0
Appointment verified by SALONGENIUS Software

Sunshine cut my hair beautifully!! Kept it semi long with lovely layers and texture. I'll defo be back!!

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Response from TONI&GUY Kensington

Brilliant news!

Thank you so much for taking the time to review your visit here at kensington.

Sunlight is just brilliant!

We look forward to seeing you again soon

TONI&GUY KENSINGTON

Haircut

Caroline
5th Feb 2020
Team Member: Marcus
5.0

Excellent haircut.
Lovely head massage

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Response from TONI&GUY Kensington

Thank you Caroline!

Lovely to hear you've had a great appointment with us.

TONI&GUY KENSINGTON

Amazing... As Always!

Mike
4th Feb 2020
Team Member: Yuriko
5.0
Appointment verified by SALONGENIUS Software

I’ve been coming here to Yuriko for nearly a year now. She is the only girl in London I trust to do my hair. She’s always professional, and goes above and beyond to make sure I’m always beyond satisfied with my haircut. The salon itself is always so clean and the staff is incredibly helpful and accommodating.

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Response from TONI&GUY Kensington

Thank you so much Mike for your review!

You certainly found a star having Yuriko look after your hair.
It delights me to hear that everyone makes your service great.

Looking forward to seeing you again soon.

Chloe
Manager
TONI&GUY KENSINGTON

Half head highlights

Kellie
4th Feb 2020
3.0
Appointment verified by SALONGENIUS Software

My appointment was at 10:00am but ***** didn’t actually arrive into the salon until 10:10am then by then time she got ready to speak to me it was 10:15am ,I was obviously her first client of the day.
No apologies from the reception staff or from ***** , For her lateness, which I feel was rude.
I understand things may happen that make people late, but please keep your clients informed and be polite enough to apologise for your mistake.

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Response from TONI&GUY Kensington

Kellie,

We're extremely sorry that your stylist was 10 minutes late for your morning appointment, this isn't something our team are known for. We pride ourselves on our customer care here at Kensington and will make sure this does not happen in the future.

TONI&GUY KENSINGTON

Excellent

Mona Taji
3rd Feb 2020
Team Member: Sallie-Ann
5.0
Appointment verified by SALONGENIUS Software

Warm and very clever color specialist

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Response from TONI&GUY Kensington

Thank you so much Mona for your lovely review!

You certainly have a star looking after you.

Hope to see you again soon

TONI&GUY KENSINGTON

Made me feel confident

Anonymous
3rd Feb 2020
Team Member: Sallie-Ann
5.0

I had a terrible colour done at another salon. Sally Anne did an amazing job to see me through an important event. I'll be seeing her in a few months for a complete overhaul. Lovely finish from the cutter.

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Response from TONI&GUY Kensington

This is great news!

Glad we made you feel so much more confident with your hair again.
Its so important to us that everyone leaves happy.

Looking forward to seeing you in a month or so.

TONI&GUY KENSINGTON

Dr.

Mona Taji
30th Jan 2020
Team Member: Sunlight
5.0
Appointment verified by SALONGENIUS Software

Great person and stylist

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Response from TONI&GUY Kensington

Thank you so much Mona!

Sunlight will be delighted to hear your're happy with your appointment with her.

Hoping to see you again soon

Another good cut

Mary Mortimer
24th Jan 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

An all-round excellent stylist. Attentive, informative and experienced in his craft.

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Response from TONI&GUY Kensington

Thank you so much for your feedback, Mary! We look forward to seeing you again soon!

Jon
TONI&GUY Kensington

Amazing

Haytham
15th Jan 2020
Team Member: Kit
5.0
Appointment verified by SALONGENIUS Software

Kit was extremely professional and really amazing, a complete change and I really like the hair cut

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Response from TONI&GUY Kensington

Thank you so much Haytham for your lovely review!
Kit is such a star here and really makes sure everyone leaves very happy with their hair, so im glad you've enjoyed your time in the salon.

TONI&GUY KENSINGTON

Creative talent

Penny
12th Jan 2020
5.0
Appointment verified by SALONGENIUS Software

Denise is that rare stylist whose talent means that every time she cuts your hair it looks fantastic,,and flatters your face too. She never forgets your likes/dislikes,Before she shows you the back of your hair, you already know that your ‘angle of departure’ will be just what you want. Denise has a dynamic personality, which enhances the experience of having a great hair cut and blow dry. It’s a very friendly, effecient salon.

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Response from TONI&GUY Kensington

Penny,

Thank you so much for your lovely review. Denise has been with us for many years and is such a valuable member of our team here, truly a huge talent. It delights me that you've found Denise and love your cuts with her.

Hoping to see you again soon Penny.

TONI&GUY KENSINGTON

Review

Warren Cowell
10th Jan 2020
Team Member: Sunlight
5.0

Fantastic stylist. One of the nicest people I’ve met. Made me feel comfortable and at ease immediately by all staff. Was very lucky to get Sunlight. Couldn’t have been nicer. Great haircut. Really great experience.

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Response from TONI&GUY Kensington

Lovely feedback regarding your visit with Sunlight here at KENSINGTON.

She'll love to hear that you really enjoyed your haircut.

Hope to see you again soon.

TONI&GUY KENSINGTON

Wonderful experience

Nicole
10th Jan 2020
Team Member: Marcus
5.0

Wonderful experience - very much looking forward to come back!

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Response from TONI&GUY Kensington

Thank you so much Nicole!

Can't wait to see you again soon.

TONI&GUY KENSINGTON

Amazing experience

Harry
9th Jan 2020
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Everything was excellent from start to finish.

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Response from TONI&GUY Kensington

Excellent news Harry!

Thank you for taking the time to review your visit here.

Hoping to see you again soon.

TONI&GUY KENSINGTON

Fantastic

T Besant
6th Jan 2020
Team Member: Yuriko
5.0
Appointment verified by SALONGENIUS Software

Yuriko is an amazing stylist!

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Response from TONI&GUY Kensington

Thank you so much for your review regarding your visit with Yuriko.

We hope to see you again soon!

TONI&GUY KENSINGTON

Men's cut

Andrew Learoyd
28th Dec 2019
Team Member: Sunlight
4.5
Appointment verified by SALONGENIUS Software

Sunlight is brilliant!

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Response from TONI&GUY Kensington

Lovely review regarding your visit with Sunlight.

Thank you for taking the time Andrew.

Looking forward to seeing you again soon in the new year.

TONI&GUY KENSINGTON

10 years of being pleased

Christopher
28th Dec 2019
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Gorgeous Marcus is just perfect, that’s all.

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Response from TONI&GUY Kensington

Thank you so much Christopher!

Marcus is most certainly one of our stars here at Kensington.

Hope to see you again soon.

TONI&GUY KENSINGTON

Christmas Cut - Marcus & Phoebe Excellence

Gavin Davies
21st Dec 2019
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Lovely salon visit this Saturday and greeted well by all and had a great all round experience as usual. Great service and end result - delighted. Well done.

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Response from TONI&GUY Kensington

Gavin,

Thank you so much for your lovely words and your loyalty to the kensington team over the years.
Always a pleasure looking after you.

Have a lovely Christmas and new year!

See you soon

TONI&GUY KENSINGTON

Marcus

Anonymous
20th Dec 2019
5.0

Excellent

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Response from TONI&GUY Kensington

Thank you for your 5 STAR review!

We hope to see you again soon

TONI&GUY KENSINGTON

Excellent

Helen Bourne
20th Dec 2019
Team Member: Sallie-Ann
5.0

Excellent

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Response from TONI&GUY Kensington

Thank you Helen for your review.

We wish you a lovely Christmas and new year

TONI&GUY KENSINGTON

Marcus

Julie
19th Dec 2019
Team Member: Marcus
5.0
Appointment verified by SALONGENIUS Software

Marcus is a real star and so professional ! I feel lucky to have him as my hairdresser :-)

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Response from TONI&GUY Kensington

Julie,

What a lovely review for Marcus! Thank you so much.
We're certainly privileged to have you as our client.

Hope to see you soon in the new year!

TONI&GUY KENSINGTON

Fantastic hair colouring

Annabel
19th Dec 2019
Team Member: Phoebe
5.0

Phoebe has absolutely no problem in producing an excellent colouring the hair conditioning and head massage after an excellent shampoo was beautifully done too

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Response from TONI&GUY Kensington

Annabel,

Thank you for review regarding your visits!

Phoebe is an excellent technician for sure. Delighted that you enjoy your time in the salon.

Looking forward to seeing you in the new year

TONI&GUY KENSINGTON

Mr

Barry Zeitoune
14th Dec 2019
Team Member: Marcus
5.0

Marcus is incredibly skilled and professional

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Response from TONI&GUY Kensington

Lovely review regarding your visit with Marcus.

Thank you so much Barry for taking the time to send us your thoughts.

Hope to see you again soon!

Have a lovely christmas

TONI&GUY KENSINGTON

My new hairdresser.

Jon Bailey
12th Dec 2019
Team Member: Harriet
4.5
Appointment verified by SALONGENIUS Software

Always a worry changing hairdressers even as a bloke with not very exciting hair! but this has been a good choice. Always nice and relaxed- and everyone very down to earth. Great job.

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Response from TONI&GUY Kensington

We certainly agree with you Jon that it can be very nerve racking seeing a new stylist. It makes me very happy to hear that you felt relaxed and enjoyed your visit with Harriet. The team here are extremely down to earth and understanding!

We hope to see you again soon, have a lovely Christmas!

TONI&GUY KENSINGTON

Kind and professional

Maria
11th Dec 2019
4.5
Appointment verified by SALONGENIUS Software

Kind and professional staff, friendly end relaxing environment. I recommend to everyone. Very fast too?

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Happy

Anita
9th Dec 2019
Team Member: Sunlight
4.5
Appointment verified by SALONGENIUS Software

Just what I needed. Friendly, professional staff. Sunlight listened carefully and offered advice without being over bearing. Left with a lovely, easy to maintain style.

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Response from TONI&GUY Kensington

Lovely review regarding your visit with sunlight !

Thank you so much Anita. Sunlight is most definitley a star here at TONI&GUY KENSINGTON.

Hope to see you again soon!

Hair cut

Haytham Yehia
7th Dec 2019
Team Member: Sunlight
5.0
Appointment verified by SALONGENIUS Software

Very nice experience and hair cut

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Response from TONI&GUY Kensington

Thank you so much for your star review!

Looking forward to seeing you next time

TONI&GUY KENSINGTON

Haircut and blow dry.

Jean Dewing
5th Dec 2019
Team Member: Yuriko
5.0
Appointment verified by SALONGENIUS Software

As always great cut by very skilled stylist

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Response from TONI&GUY Kensington

Thank you so much Jean for your kind review!

So glad that you're always happy at the salon

TONI&GUY KENSINGTON

Leave a review »
About us

TONI&GUY Kensington opened in 1991 and has continued to flourish with success and creativity.

This multi-award winning team pride themselves on delivering the highest standards of customer service to each and every client. Members of our specialist Colour team hold the L’Oreal Colour Degree - their knowledge and expertise are on hand to advise you on the latest colours and techniques to suit your style.

As a salon, we are dedicated to providing the ultimate salon experience and offer a wide range of additional services including salon experts who specialise in Bridal and Occasion hair, and the Keratin Hair Straightening Treatment by INOAR for frizz free, and manageable hair.

Our wide range of retail products includes label.m, Kerastase, and Tangle Teezer to keep your hair salon perfect until your next visit. For any enquiries or to book an appointment please contact our friendly reception team who will be happy to help.