TONI&GUY Kensington

Hi Gavin, thanks for your positive comments see you soon .

Hi Caroline , what lovely comments about Simone he will be very pleased you are happy with his cut. Thank you taking the time to leave a review we look forward to your next visit.

Hello Susan , its great that you are happy with your cut and Yuriko and you felt we met your expectations all feedback is essential for us to continue striving to be the best for our clients . We look forward to your next visit.

Hello Janet , thank you so much for your positive comments about Simone he really is one of most talented stylists and takes great pride in his work we are so happy you are pleased with your haircut and look forward to seeing you next time.

Hello Vicky , wow what an amazing review ! We are so Happy that you love your hair and Yuriko did a great job . We look forward to your next visit.

Hello Patricia, thank you for leaving a review about your recent visit with us , we are glad Oliver looked after you and you are pleased with the result . All feedback is so important and essential for us keep up good standards for our clients.

Hello,
Thank you so much for taking the time to leave such fantastic comments about the Kensington team and Vicky. It really does make our job so much more worthwhile when we are given such positive feedback . We always endeavour to deliver the best service in all aspects of the salon and it feels great when we achieve this . Once again thank you for your feedback and we look forward to your next visit.

Hi Nina , its so good hear you are Happy with your recent visit to the salon and that Chris and Ollie did a great job and you are pleased with the result they both take great pride in there work and love keeping their clients happy.

Hello Gavin, thank you for leaving a great review for Marcus, he really takes pride in his work. Its so good that after 10 years he's still keeping you happy . he will be pleased with feedback as it really helps to keep us striving to be the best for our clients .

Thanks William , we are glad you are pleased with haircut .See you again on your next appointment .

Hello. thank you for the great review we are pleased you are happy with your sons haircut , we look forward to seeing you again soon.

Hello Rebecca , thank you for such great feedback from you visit with Denise , she is

Hello Bidita , thank you for leaving such great comments about our Style Director Simone , he is one of our best stylists in the Kensington Salon and he loves what he does , good feedback is so important to him and the salon it keeps us working harder to ensure our clients are happy.

Hello Victoria, thank you for such good feedback about Sunlight she is just starting out in her career so this will really boost her confidence we hope she will be with us for a good few years in the Kensington salon . We hope to see you again soon.

Hello Rini, we are very pleased that you have such good comments about your experience with Phoebe, she is one of our best technicians and enjoys working with her clients to achieve great results .We look forward to seeing on your next appointment .

Hello Caroline, we are so pleased you are happy with Lauren's recommendation. At Toni&Guy we pride ourselves on being an international family .Simone is one our most talented stylists and will really appreciate you taking the time to leave such good feedback . We hope to see you again soon.

Thank you for your positive feedback!

Hi Jennie, we are pleased you are happy with your hair after your visit with us all feed back is so vital for us to continue to achieve high standards for our clients. We look forward to seeing you next time.

Hello Elaine, wow thank you for your five star review , its so good to know your happy with Denise and enjoy your visits to the salon . Feedback is so important, it helps us to continue achieving high standards for our clients . We will see you on your next appointment .

Hello Adam , thank you for your great comments about Chris , he will be pleased you are happy with his haircuts. Chris is one of our most experienced stylists and takes great care with his clients. We look forward to your next visit.

Hello Janet , thank you for taking the time to leave a review of your appointment with Chris , and its nice to see you enjoyed your shampoo as well as the cut itself. Good feedback is so important for the team it makes us all continue to work hard to maintain a high level of customer service for our clients . We look forward to seeing you again soon.

Hi Helen , thank you for you comments on your visit to the salon , and the five stars on all aspects of your visit with us, it really gives us boost and makes us want to work harder to offer the best service we can to all our clients. we look forward to your next appointment with us .

Hello Reinhard, thank you for taking the time to leave a review of your service with us, we are pleased you feel happy with your stylist. We would love to work harder on the other aspects of your visit which clearly we are not meeting your expectation. I would be more than happy to discuss this with you further on your next visit so we can strive to achieve a five star service for you. Kind Regards, Sarah Hemphill Salon Manager .

Hello Asmaa, thank you for your great comment about your visit with your son. It's so nice to know our clients are satisfied with the salon and our service, we like to get it right and do a good job.We hope to see you again soon .

Hi Joany, we love that you love coming here , its so nice to have good feedback from our clients, and we very much hope you continue to enjoy your appointments with us . We shall look forward to your next visit .

Thank you very much for the lovely review, William. We look forward to seeing you again soon!

Hello Yvonne, its so nice to hear that you are Happy with Yuriko, she really is a great hairdresser and enjoys her work . Positive comments are so nice to hear its makes continue to strive for the happiest clients with the best hair. We look forward to your next visit .

Hi Paul, thanks for leaving such nice comments about the salon and how happy you are with your cut this time. Its always good to get positive feedback keeps us on our toes . See you next time.

Hello Raha,
Thank you so much for leaving a review its so nice to hear good feedback , Marcus will be pleased you enjoy your visits with him , he is a true professional and enjoys his work . We look forward to your next visit.

Dear Naveed, I am so sorry that you are dissapointed with service you received from us last week, we always strive to give the best haircuts and service and on this occasion we have let you down. I would very much like to restore your confidence in us and would like to offer you a discount on your next haircut as you will be coming in sooner than usual please contact me at the salon and i can arrange this for you. Kind Regards Sarah Hemphill Salon Manager .

Hello Rini, its so nice to hear that you are Happy Yuriko , she is one our most senior Stylists and really enjoys her work . We look forward to seeing you again .

Thank you very much David for the lovely review, we take pride in having our amazing Salon Manager Sarah as our Front of House, not to mention Daniel as part of our talented team of stylists. We look forward to seeing you soon!

Hello Adrian , that's great to hear we look forward to your next visit.

Hello, thank you for leaving such a wonderful review of your visit to TONI&GUY Kensington . We are so happy that you feel that we are all getting it right for you. As a team we strive to deliver a high standard of service to our clients and its nice to know when we achieve this . Thank you again for taking the time to say so and we look forward to seeing again.

Hello Kyka, thank you for leaving a review . It's great that you are happy with Chris and how he cuts your hair. He is one of our most experienced stylists and loves getting great it right for his clients. We look forward to seeing you on your next visit .

Hello Ann,
We are happy you loved your cut with Marcus but are very sorry the smell of food took the shine of off your experience , the food smell is coming from the restaurant next door and is very off putting for customers and staff , we have decided to combat this we will leave our skylights closed as this is where the smell enters the salon. I hope on your next visit this will no longer be a factor and you can relax while having your appointment at Toni&Guy Kensington . Kind regards Sarah .

Hello Helen, we are so pleased you love your haircut from Yuriko , she will be very happy that you have taken the time to leave a review .

Hello, thank you for leaving a review about Silje she is one of most talented stylist and is very experienced she will be pleased that her clients are happy .

Hi James , thank you for leaving a review Marcus is a true professional and loves what he does , he will be happy that hes getting it right for his clients we look forward to seeing you next time .

Hello Olivia, I would like to apologise for the disappointment you felt with your haircut on Thursday, as discussed with you at the time we will be very happy to rectify this with Simone our Style director on your next appointment in the salon. As a long standing customer of over 11 years to ToniandGuy Kensington and the relationship that has been built between yourself and our team I hope you can be reassured by the good service you have received from us in the past . As a team we all work hard to ensure the highest level of service for our clients and are also left dissapointed when this does not happen. Other than your haircut I would be more than happy to discuss your reasons behind the low star rating you have given for the other aspects of your visit , kind regards Sarah Hemphill Salon Manager

Hello Rui , nice and simple and to the point thank you so much for leaving a review and we look forward to your next visit .

Hello Nicola , Dan will be so pleased you are happy with your appointment with him , he is one of our most talented Staff members and loves what he does , even more so when a great review is given , so thank you so much.

Hello Angela , we are so happy that you enjoy your appointments with Marcus, he is one our most long standing stylists and is an expert at his job. He will be pleased to hear you are happy .

Hello Guy, thank you for leaving a review we are pleased you are happy with your hair after your appointment with us, and continue to come to the salon. We shall see you on your next visit