TONI&GUY Kensington

14 Kensington Church Street, Kensington, Greater London, W8 4EP

About us

TONI&GUY Kensington opened in 1991 and has continued to flourish with success and creativity.

This multi-award winning team pride themselves on delivering the highest standards of customer service to each and every client. Members of our specialist Colour team hold the L’Oreal Colour Degree - their knowledge and expertise are on hand to advise you on the latest colours and techniques to suit your style.

As a salon, we are dedicated to providing the ultimate salon experience and offer a wide range of additional services including salon experts who specialise in Bridal and Occasion hair, and the Keratin Hair Straightening Treatment by INOAR for frizz free, and manageable hair.

Our wide range of retail products includes label.m, Kerastase, and Tangle Teezer to keep your hair salon perfect until your next visit. For any enquiries or to book an appointment please contact our friendly reception team who will be happy to help.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:30 - 18:00
Sunday 10:00 - 18:00

Reviews

4.75
534 verified reviews
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Very nice cut by a very interesting lady

Roberto
9th Dec 2017
Team Member: Rachel
4.0

Great cut and nice conversation with very interesting stilist!!

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Response from TONI&GUY Kensington

Hi Roberto, we are so pleased you had a great time in the salon on your visit to TONI&GUY Kensington . We look forward to your next visit .

Fantastic

RINI
8th Dec 2017
Team Member: Tamsin
5.0

Tamsin is absolutely amazing. Not only was the haircut and blowdry first class, but her warm friendly nature was so welcoming, even though I arrived late she still made a special effort to see me.

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Response from TONI&GUY Kensington

Hi Rini, we are so pleased you are happy with Tamsin, she is great and really wants to look after her clients , we hope to see you again soon .

The best!

Viv K
4th Dec 2017
Team Member: Simone
5.0

Great cut with Simone. Great colour with Phoebe. I love this friendly salon full of talent!

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Response from TONI&GUY Kensington

Wow thanks you leaving such fantastic comment , Simone and Phoebe both love what they do and enjoy getting it right for their clients, they love to keep you happy and its nice to hear that they are !

Colour / highlights

Laurence
3rd Dec 2017
Team Member: Oliver
5.0

Amazing I love the colour
Got lots of compliments!

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Response from TONI&GUY Kensington

Hello, compliments are our favorite thing ! We are very happy you are pleased with your colour and hope to see you soon .

Great cut

Laurence
3rd Dec 2017
Team Member: Simone
5.0

Fab advice and nice cut !

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Great cut

Laurence
3rd Dec 2017
Team Member: Simone
5.0

Fab advice and nice cut !

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Good

Anonymous
2nd Dec 2017
4.5

Very happy with my hair. Phoebe and Starlightwhifo my hair both lovely ladies.

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Response from TONI&GUY Kensington

Hello , we are very pleased you are happy with your hair , we love to look after our clients and make them feel great . We look forward to your next visit.

Cut & Blowdry

Sam
30th Nov 2017
Team Member: Simone
5.0

Love my shorter glossier hair
Great service brilliant cut and lovely guy
Thank you

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Response from TONI&GUY Kensington

Hello Sam,
Thank you so much leaving a review and lovely comments on your experience with TONI&GUY Kensington. We hope you continue to enjoy your hair and look forward to your next visit .

Great hairstylist and salon

Lucy
27th Nov 2017
Team Member: Christopher
5.0

Excellent hair cut. Good atmosphere. V professional

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Response from TONI&GUY Kensington

Dear Lucy, Thank you for taking the time to leave a review.We are very pleased that you enjoyed your visit to the Toni&GUY Kensington Salon. We hope to see you again very soon.

T

Colleen Thomas
26th Nov 2017
5.0

Excellent was seen promptly stylist very friendly and informative

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Response from TONI&GUY Kensington

Hello Colleen, thank you for taking the time to leave such a nice review about your Visit to the TONI&GUY Kensington Salon. It is good to know we are keeping our clients Happy! We look forward to your next appointment .

Colour and cut

Amecie steadman
23rd Nov 2017
Team Member: Sallie-Ann
5.0

Sallie-Ann was lovely she explained all the treatments to me and explained how I can improve the condition of my hair. She was warm and friendly and really experienced and helpful. Highly recommended she’s fab!

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Response from TONI&GUY Kensington

Dear Amecie, we are so pleased you are happy with your appointment with Sallie-Ann, she is one of our most experienced Technicians and really prides herself in being professional and getting it right for her clients . Thank you for leaving such nice comments and we look forward to seeing you again .

Happy with my hair

Joanna
21st Nov 2017
Team Member: Phoebe
5.0

Phobe is very talented and professional .

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Response from TONI&GUY Kensington

Hello Joanna, we are glad you are happy with Phoebe, she really enjoys her work and giving you beautiful hair , we look forward to seeing you next time. The Kensington Team

My experiences at your salon

Nadia Berri
20th Nov 2017
Team Member: Christopher
5.0

I love coming to have my head cut with you! It’s always a most relaxing experience from the moment I walk in to the moment I walk out! Chris is always so sensitive to what I want and every hair cut I have with him is exactly what I want! Thank you Kensington Church Street team, all of you! Until next time. Best wishes, Nadia

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Response from TONI&GUY Kensington

Hi Nadia , Chris will be so pleased that you are Happy with his work! We are glad you enjoy coming to the salon , we always try our best to keep our clients happy and its so good know that we are achieving this . We hope to see you again very soon.

Review

William Rowe
17th Nov 2017
Team Member: Rachel
4.5

Rachel did an excellent job

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Response from TONI&GUY Kensington

Hello William , we are very Happy you are pleased with Rachel , thank you for leaving a review and we will see you on your next appointment.

Christopher

Anonymous
13th Nov 2017
5.0

Excellent

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Response from TONI&GUY Kensington

Hello , we are very pleased you are a Happy with Chris's Haircut thank you for taking the time to leave a review.

Refreshed my look

Sarah
11th Nov 2017
Team Member: Simone
4.5

Simone did a great job updating my look! I love the short piecy hair. He also gave me great styling tips for me to use at home.

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Response from TONI&GUY Kensington

Hello, we are pleased that Simone looked after you so well he is one of our most experienced Stylists in the salon, thank you for taking the time to review your experience with us .

Beautiful style

Kyka Schmidt
10th Nov 2017
Team Member: Christopher
4.5

Chris has shaped my hair to suit my face, making me look more feminine.

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Response from TONI&GUY Kensington

Hello Kyka, that,s just great that you are pleased with Chris's haircut , he really enjoys creating a look for his clients. thank you for taking the time to review your visit with him .

Fabulous blowdry

Annette Donnelly
9th Nov 2017
Team Member: Christopher
5.0

Chris always manages to give me the perfect blow dry, elegant and stylish, I can’t find anyone else who is as good as him !

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Response from TONI&GUY Kensington

Hello Annette, its great that you love Chris's blow drys , he enjoys getting it right for his clients and takes pride in his work . We will look forward to your next appointment .

Cut and blow dry

Janet
9th Nov 2017
Team Member: Christopher
5.0

An excellent cut by Chris Gatt

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Response from TONI&GUY Kensington

Hello Janet, thank you for taking the time to review your visit with Chris , We are pleased that you are Happy with Haircut . Chris really enjoys his work and loves getting it right for his clients . We look forward to seeing you on your next appointment .

Fantastic colour, disappointing shampoo/ dry

Anonymous
3rd Nov 2017
2.5

Flawless colour by the super-knowledgeable Sallie. Unfortunately, my experience with the assistant left much to be desired: very long nails that irritated my scalp (I felt too awkward to comment on those directly), burning me repeatedly with the hairdryer despite my warning her it was too hot, making me wince in pain by (accidentally) pulling my hair several times... I was unsure of whether to bring this up but I feel that a great salon like yours should not overlook the service provided by the trainees. I’ve been to this branch several times but am now unsure as to whether I could honestly recommend it, despite amazing service from more senior staff.

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Response from TONI&GUY Kensington

Dear Client,
Thank you for your review and we am sorry to hear of your disappointment regarding your recent visit with us.
We take all feedback very seriously and We will ensure all points raised are addressed with the team member concerned and with the salon team as a whole , We would like the opportunity to regain your goodwill and offer you a discount on your next visit with us . If you would like to discuss anything further please do not hesitate to contact our Salon Manager , Sarah.

Highlights

Kellie mckenna
2nd Nov 2017
Team Member: Sallie-Ann
5.0

My hair is a wonderful colour ,actually the best colour it has been in a long time ,
Sallie Ann has a wealth of knowledge & gave me very good advice /suggestions on my hair ,
Next time I’m in London I will definitely book In with her

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Response from TONI&GUY Kensington

Hello Kellie, We are so pleased you enjoyed your experience with Sallie-Ann and are happy with your colour . Sallie-Ann is one of our most experience colourists and takes great pride in her work . We hope you can make it back into the Salon the next time you are in London !

Men's haircut

Anton
2nd Nov 2017
Team Member: Tamsin
5.0

Really enjoyed my visit, Tamsin was great, will be definitely coming back!

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Response from TONI&GUY Kensington

Hello Anton, Thanks for leaving a review , Tamsin will be pleased you are happy with your Haircut, and we look forward seeing you in the salon again soon.

An exceptional experience!

Olga
29th Oct 2017
Team Member: Sallie-Ann
5.0

Sallie-Ann is a great master who saved me from previously damaged hair dye i got at another salon. She is very professional and since my first appointment with her I keep coming back and would highly recommend to anyone! Thank you!

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Response from TONI&GUY Kensington

Hello Olga, thank you for leaving a great review, Sallie-Ann , is a very experienced Technician in the Kensington Salon , and takes great pride in her work. We are so pleased that you continue to use the salon and appreciate your loyalty . We look forward to your next visit .

Very happy

Jennie
28th Oct 2017
Team Member: Simone
5.0

Great cut. Discused what I wanted well. Also had the lovely Pheobe to do my colour. Perfect result.

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Response from TONI&GUY Kensington

Hello Jennie, we are very pleased that you enjoyed your visit with the team at Kensington, Thankyou for leaving a review we love getting great feedback from our clients . We look forward to seeing you on your next appointment.

Very good

Joseph
28th Oct 2017
Team Member: Christopher
4.5

I have used Chris a few times now and he has produced a good result and is very nice to speak to.
He is always open to having a dialog about my hair and offers good advice.

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Response from TONI&GUY Kensington

Hello Joseph , thank you for taking the time to review your experience with us, Chris is one of our most experienced and dedicated stylists he really enjoys working with his clients to achieve the best results . We shall look forward to your next appointment with us .

Best cut in Kensington!

Ann Wimbledon
26th Oct 2017
Team Member: Marcus
5.0

Marcus has been cutting my hair for years. He totally understands what will and will not work with the texture of my hair. It's a collaborative process and I'm loving today's cut!!!

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Response from TONI&GUY Kensington

Hello Ann, Thank you for taking the time to review your visit with Marcus, he is very committed to achieving the best results for his clients and always enjoys getting it right!

men's cut visit

Valeriy Topinskiy
26th Oct 2017
Team Member: Rachel
5.0

Really nice experience and result

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Response from TONI&GUY Kensington

Hello, thank you so much for leaving a review , we are pleased you had a good experience with us and are happy with the result , we look forward to your next visit.

Haircut

Rui
24th Oct 2017
Team Member: Denise
4.0

Loved it.

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Response from TONI&GUY Kensington

Thank you very much for leaving a review, we look forward to your next appointment with us!

Great colour

Anonymous
20th Oct 2017
4.5

I'm so happy with my color. Sally Anne really listened to what I wanted and gave good advice.
Nice cut too.

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Response from TONI&GUY Kensington

Hello , thank you for leaving a review. We are pleased you had a good experience on your visit to Toni&Guy Kensington . Sallie -Ann is our most experienced Technician and really enjoys her work. We look forward to your nest visit .

Wash and blow dry

Maria Maccioni
19th Oct 2017
Team Member: Tamsin
5.0

Tamsin is simply delightful and makes a fantastic wavy blowdry. Highly recommended!

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Response from TONI&GUY Kensington

Hello, we are very pleased you were happy with your blow-dry appointment with Tamsin and thank you for taking the time to leave a review. We look forward to you next visit to the salon.

Excellent hair salon

Anonymous
16th Oct 2017
Team Member: Phoebe
4.5

Just had colour and blow dry and such a good experience. Up to date with technique and styling and all staff friendly and very helpful. Timing good no delays and a pleasure going.

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Response from TONI&GUY Kensington

Hello,
Thank you for leaving a review , we are pleased you enjoyed your experience with us, as a salon it is essential to stay up to date with the latest trends and techniques the team regularly attend our Academy to achieve this . We look forward to your next visit to the salon.

Salon

Anonymous
15th Oct 2017
5.0

Please take me off your list as I don't live in U.K. And don't know when I'll be back thankd

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Response from TONI&GUY Kensington

Hi , we are happy to remove you from our database , if you could forward your details to the salon , would need a full name to locate you on the system . Thank you

Great color experience

Sarah
13th Oct 2017
Team Member: Oliver
5.0

Everyone at the salon took great care of me. And Ollie did a great job on my color! Love how my hair turned out. Great first visit and experience, thanks!

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Response from TONI&GUY Kensington

Hi, thank you for leaving a review we are so pleased you enjoyed your first visit to the salon with Ollie, we are looking forward to your next visit with us at Toni&Guy Kensington.

Thanks

Anonymous
13th Oct 2017
Team Member: Marcus
4.0

Marcus is very pleasant and did a nice job. He was also punctual which is uncommon at the Toni and Guy, Kensington so I was quite appreciative.

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Response from TONI&GUY Kensington

Hello, we are Sorry to hear you feel that we are not keeping your appointments on time , we do endeavour to keep the day running as smoothly as possible, we shall address this as a team , I am glad you liked Marcus he is one of our longest standing team members and is very experienced. I hope you see an improvement on or punctuality in the future.

Giod colour Bad vibes. Felt uncomfortable.

Anonymous
9th Oct 2017
Team Member: Sallie-Ann
4.0

Colourist was rude to the apprentice and to me. Felt unfortable and upset by experience

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Response from TONI&GUY Kensington

Dear Client ,
Thank you for your review and I am sorry to hear of any disappointment regarding your recent visit with us. We take all feedback very seriously and the issue raised will be addressed. At Toni&Guy Kensington we aim to achieve the highest standard of customer satisfaction and on this occasion we have clearly let you down . If you are happy to, please contact Sarah our salon manager and she would be happy to discuss this further and would very much like to regain your confidence in the salon .

Today’s visit

Lana
7th Oct 2017
5.0

Thanks, Simone! It was good as usual

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Response from TONI&GUY Kensington

Hello Lana, thank you leaving a review , we are glad Simone is maintaining a high standard for you . We look forward to your next appointment with us .

Amazing haircut

Fabio
7th Oct 2017
Team Member: Simone
5.0

I really liked the salon! Simone has been great in fact he understood my style! Great job .... see you soon!

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Response from TONI&GUY Kensington

Hello Fabio, we are so pleased you like the salon and are happy with Simone we look forward to seeing you again in Toni&Guy Kensington .

Cut and blow dry

Janet
3rd Oct 2017
5.0

An excellent cut from Chris and a friendly atmosphere in the salon.

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Response from TONI&GUY Kensington

Hello Janet, we are so pleased you are happy with Chris's haircut he is one of our most experienced stylists and takes great care with his clients . We look forward to your next visit to the salon .

Great service

Anonymous
1st Oct 2017
4.0

As usual, professional and welcoming salon

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Response from TONI&GUY Kensington

We are delighted you are happy with your experience at ToniandGuy Kensington, thank you so much for leaving a review and we look forward to your next appointment .

Cut & blow dry

Louisa Guthrie
30th Sep 2017
5.0

Very good very happy with my hair

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Response from TONI&GUY Kensington

Hello Louisa, We are delighted that you are pleased with hair after visiting the salon . Thank you for leaving a review .

Great service and warm welcome!

Michael
29th Sep 2017
5.0

Top class salon with great staff

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Response from TONI&GUY Kensington

Thank you for such a nice review , we are pleased that you enjoy your appointments with us at Toni&Guy Kensington and we look forward to seeing you again soon.

My kids and wife H C

Mouin Houdaifa
25th Sep 2017
5.0

Professional friendly patient with kids.
And welcoming.

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Response from TONI&GUY Kensington

Hello, we are very pleased you are happy with your experience at Toni&Guy Kensington, the kids were no trouble at all it was a pleasure looking after your family . We hope to see you all again soon

Complementary fringe trim

Ran Xu
24th Sep 2017
4.5

I like the complementary fringe trim services!
Which means, fringe trim for free!
I had it on 30/08/2017
I think it attract more potential long - term customers!
I actually did research for full hair cut before choosing this salon, one of many reasons I choose this salon is because the Complementary fringe trim!
Although it's an complementary services, the hair dressers take seriously, very professional!
Again I think it attract more potential long - term customers!

Thank you so much!

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Response from TONI&GUY Kensington

Hello , We are so pleased you are happy with our Fringe trim service thank you for leaving such a nice review and look forward to seeing you again.

Cut and blow dry ladies

Anonymous
20th Sep 2017
3.5

I really like my hair and the result is very nice and the hairdresser was professional. However, only later I noticed that a nourishment booster was added to my bill, and 1) I didn't ask for it 2) I wasn't told about it. I found this to be cheeky. Next time I will make sure to check the bill before I pay. This is why I only gave 3 stars to the value. Thanks

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Response from TONI&GUY Kensington

Hello, thank you for taking the time to review your service with us, it is disappointing to hear that your experience with us left you unsatisfied, We aim to offer the highest level of customer service and clearly we have let you down. I will address this with all the staff and ensure this doesn't happen again all clients should be aware of whats going during their time in the salon and defiantly what they are going to be paying at the end. I hope that you feel you can return to the salon for another appointment with us. I will be more than happy take the cost of the treatment off of your next bill. I'd like to thank you for bringing this to my attention. Sarah Hemphill Salon Manager

Fibi

Anonymous
19th Sep 2017
5.0

Outstanding service

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Response from TONI&GUY Kensington

Hello , we are very pleased with the word outstanding and hope we can continue delivering this level of service to you on your next visit.

Always a pleasure

Anonymous
18th Sep 2017
5.0

It is always a pleasure to have Chris taking care of you.
His talent and knowledge are absolutely outstanding and guide you through the perfect style for yourself.

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Response from TONI&GUY Kensington

Hello, Chris will be pleased to see that his hard work is keeping his clients happy , he is one of our most dedicated stylists in the salon and always aims to achieve the highest level of client satisfaction .

Kensington

Anonymous
18th Sep 2017
5.0

Brilliant cutter

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Response from TONI&GUY Kensington

Hello, thank you for leaving a review , we are happy that you are pleased with your cut . We look forward to your next appointment with us .

Tony and guy kensington

Anonymous
18th Sep 2017
5.0

Denise is an amazing hairdresser. She really understands hair. Patient. Lovely

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Response from TONI&GUY Kensington

Hello, thank you so much for leaving a review , we are glad that Denise is looking after you well, she is one of our most experienced stylists in the Kensington salon. We look forward to you next appointment with us .

14 September

Paola Riboldi-Gomm
15th Sep 2017
5.0

Excellent

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Response from TONI&GUY Kensington

Wow excellent we like that thank you so much.

Recent cut

Anonymous
14th Sep 2017
5.0

Wanted to express my thanks to Yuriko for a great cut. She was a lovely lady and very professional and I felt really at ease. .I have reallly fine hair and I had previously been to a salon where the cut was terrible and I was so upset afterwards.

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Response from TONI&GUY Kensington

Hello. thank you for leaving a review , we are pleased Yuriko looked after you well and you are Happy with her work . We hope you will want Yuriko to look after your hair in the future .