Frangipani first opened its doors in 1956, a true family run salon that was passed between two generations, before joining TOCA Salon Group in 2020.
Frangipani first opened its doors in 1956, a true family run salon that was passed between two generations, before joining TOCA Salon Group in 2020.
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Hair
Excellent experience. Glad to be back after Covid.
So glad having you back in the salon after Covid . Tina was so pleased having you back in her chair. looking forward to your return visit.
Went for my regular hair cut, after pleasantries I mentioned to Tracey an issue I have with my hair . She explained the cause and advised what to do. Couldn’t ask for more better service. Thank you Tracey .
Thank you, Mona, for keeping me on my toes, always a pleasure seeing you.
Tracey is always a kind and gives such good advice.
A pleasure to go and see her.
Thank you, Claudine, we always aim to give you the best service. Hopefully next time we will get 5 out of 5. See you soon Tracey
Lovely new hair style - thinned out and layered just in time for the next heat wave !
Sue, I'm always up for a new challenge. Even with such short notice. Just keep me guessing what will be the next idea.
#frangipani hairdressers Wella #GHD
Tracey always does a fantastic job with my hair. She makes great recommendations as well as colouring and styling my hair so beautifully. It is always a pleasure to visit.
Elizabeth it is always a pleasure doing one of your families hair. I get great pleasure knowing that my work gives you the results you want. Tracey #Wella colour #WELLA FREELIGHTS
Tina listens to you and discusses the details with you before she colours or cuts your hair.
Amazing, what a positive review to leave on this website. we a truly grateful for our amazing clients, who make our jobs worth it ! #Wella colour #Toca Orpington
Tracey always works her magic and I fee a million dollars when I leave the salon.
Marion, I am so pleased you feel like a new woman. Your hair condition has improved so much with the new Wella treatment you have been having. #Trebbly #Wella treatments#frangianai hairdressers
Excellent as always
Thank you Sandie, It's good too know that Sarah always keeps the quality of her work at such a high standard. #Sarah@Frangipani Hairdressers # Toca Orpington
Everybody there are so welcoming from the Receptionist to the Stylist.
Tracey is a superb stylist.
Christine, we have the best clients ever! Getting this kind of response is what makes our job ,so rewarding. Happy clients mean happy team . See you soon .Tracey
# Wella #Frangipani Hairdressers #Toca Salon Group #Trebbly rewards #GHD
Great personal service from Tracey as always at Frangipani in Green Street Green, ably assisted on this occasion by the lovely Michaela. I had a tint, then a section at the front was bleached and a vibrant pink colour added. Tracey took the time to make sure she understood what I wanted and advised on length of cut to best accentuate the style and colour. She's very experienced and knowledgeable and I always get a great cut and fantastic colour. I would highly recommend Tracey and all the team at Frangipani.
Thank you Debbie for these wonderful comments, you always keep me thinking of new ideas .
#Toca Orpington # pink hair #Wella Color Fresh Create # Colour ideas
Lovely cut and colour by Tina.
Thank you for this June . Having different members of the same family coming to the same salon is a good review also . Tina is glad you are repeatedly happy with her, so see you soon .
#Happy clients # Family hairdressers Toca Orpington
Tracy is an amazing hairdresser. She listened to exactly what I wanted and always delivers the best service of hairdressing.
Thank you Jessica for this review, It's great knowing the colour we did before was exactly what you wanted . I'm glad we could work out an individual result that was bespoke to you. See you at your next visit.
#TocaOrpington #Consultations #Bayalage #Babylights #Money piece
I had a haircut and treatment with Tracy. As usual we had a good conversation, Tracy answered my questions re looking after my hair at home.
Hi Mona, I'm pleased , as always you enjoyed your visit at the salon. Every time you come in the salon it's enjoyable for me too. Having client's that enjoy coming back year after year happy with my work is a great reward . See you soon . Tracey
#Toca Orpington #Frangipani #Wella #GHD
The Salon has a nice relaxed atmosphere but at the same time professional. I have had Sarah colour and trim my hair twice and both times I've been very pleased with the results. I shall be going back again. I've finally found a Salon I like.
Thank you for your visit , and making Sarah your stylist for now and the future . It is always a pleasure when we get clients revisit and decide to make this salon their continued choice . See you again soon.
#Sarah #Frangipani Hairdresser #Wella
It was a great haircut and the service was brilliant.
Thank you Christopher for this review. I appreciate the time you have taken . Glad you are pleased with the result of the cut.. See you in a few weeks for the next one.
#Frangipani Hairdressers # Toca Orpington
Great
Thank you Janet, for taking the time to review. We are always pleased to see you in the salon
#Frangipani Hairdressers # Toca Orpington
Excellent as always
Penny, always another great morning when seeing you in the salon . Tracey
#Wella colour # Frangipani Hairdressers # SRSH Hairdresser
Really enjoyed being back.
Very good cut and great to see Tracey again.
Thank you for taking the time writing this review. We are always glad to see clients back in the salon. We aim to be a great experience, while you are in the salon . Also thought ,we want you to love and be able to maintain your style between visits. Look forward to the next visit
Tracey
Brilliant as always
Thank you Sandie . We can’t believe next week is Sarah’s first year anniversary. It feels like she has always been part of the team. Let’s hope for many more
Excellent friendly and time spent discussing hair style
Tracy perfect
Another super colour, cut and dry. Many thanks, Tina
Lovely cut and blow dry! Very friendly and helpful! It was a pleasure! X
Sarah is glad that you enjoyed you time in the salon, and look forward to your return. # frangipani # Wella
Excellent as ever
Fantastic service!!! Tracey listened to what cut and style I wanted. Very impressed with my hair and I’m glad to show it off.
Tracey is an amazing hair dresser.
Fab service. Love my swishy hair. Always leave feeling great
Hi Sue, love doing your swishy hair for you
# Wella # GHD , # Eimi hair product’s
Excellent hairdresser
So glad your happy with Sarah. See you at your next visit
Always welcoming and friendly. I have been a client of Tracey’s for many years and she cuts and styles my hair just the way I like it
Thank you Shirley foe these kind words. .. It never seems like work when I have clients like yourself coming in .
Have been going to the salon for 20 years seeing the same lovely stylist Tracey. When I first arrived with a horrendous home colour disaster which she sorted out, and have never looked back, and as the years rolled by has advised me on the lovely cuts and tints that suite me. Lovely lady x
Thank you Isabel for this glowing review. Where does the time go. Can not believe that amount of time has passed.
#Wella # Great hair
Tina is very professional, and we discussed what colour would suit me best and the style. Absolutely first class; I'm over the moon!!
Glad you’re so happy with the service. We’re glad that things seem to be getting back to a more normal situation now. Always better when you can have a coffee and magazine, while waiting for a colours development.
Really happy with today’s visit: friendly, efficient and a great wash & cut. Feeling very smart.
Always a pleasure when you come for a salon visit. Thank you for the wine information as well .
As usual a very enjoyable afternoon
I am pleased you enjoyed your afternoon Mary. We aim to offer an experience , rather that just a hair do. Covid has made this harder the last year. We seem to be heading in the right direction now. See you soon.
Excellent good cut and chat
Glad you’re pleased with the cut and as usual always good having a chat with you.
Great haircut and care. A very relaxing experience as usual. Always very satisfied.
Great haircuts are what we aim for. So glad that we achieved this.
Excellent service as ever - prompt, friendly, thoughtful, considerate of my preferences
We are glad you found your visit with us a positive experience.
Fabulous ?
What s fantastic way to start 2022. Thank you for the five star review. I promise we aim to maintain our high standards. Always on the lookout for new ways too improve customer experience.
Tracey
# Toca Orpington # customer service
My experience is always excellent
Excellent as always
So pleased you are happy with the result. Enjoy your Christmas and NewYear and we will see you in2022
First time visit to the Salon, staff were welcoming and pleasant and there was a nice atmosphere in the Salon
Always a pleasure welcoming new clients into the salon. Now you have had your skin test we look forward to welcoming you back next week with Sarah for your colour.
#tocaorpington
#frangipanihairdressers
Great appointment with Tracey as always, she has superior knowledge and knows exactly what will suit me. Always lays the options out and I never feel pressured to have any cut or colour I don't want. Highly recommended.
Thank you Debbie for keeping me on the journey of hair discovery. The great thing with Wella is they have an almost unlimited choice of colours and it’s only our imagination that holds us back. See you soon for the next challenge #Wella colour #Frangipani Hairdressers
As usual Tracey was brilliant, first class service.
Thank you for those kind words . Tracey
I am very satisfied as always with my hair style and tint today
However the 20% discount on my 6th appointment was limited to the cost of the tint and not the ‘6th visit’ which is printed on the loyalty card
Hello Mary, I’m glad you like your hair but sorry you feel it was unfair with the 20% discount . You did in fact get 50% of the price of your tint service. If you have anymore questions please feel free to contact me. See you at Christmas
Tracey
Very friendly ambience. Excellent cut as usual from Tracey .
Thank you Maureen for this review. We appreciate the time it takes you.
#Frangipani Hairdressers
#Salonspy
Tracey is always brilliant and has been doing my hair for a very long tine
Thank you Penny. It was a pleasure seeing you today .
A personal service and a relaxing experience .
Excellent colour advice with explanation . of why the colour was selected .
Lovely cut and the colour looking good too by Sarah
Lovely atmosphere in the salon and spotlessly clean. All areas cleaned after use. Michaela gave a lovely wash . Great experience - thankyou
Thank you Caroline for the kind words Sarah and Michaela are always trying to maintain a great standard.
See you back in the salon again soon .
Always walk out the salon feeling good. Today had the treat of a Tracey hair wash as well as a great cut and blow dry. Excellent way to start the weekend! TXs Tracey!
Thank you Liz . You are always more than welcome. Glad you enjoyed the shampoo as well. It just shows once learned never forgotten. Tracey
As usual, l enjoyed my visit to the salon. Tracey made sure my hair colour blended well and l was very happy with the results.
Thank you for the five star review. It is most appreciated
Tracey
I love coming here so much! First time back since the plague started and we did everything. Colour, cut and blow dry. Tracey is always so lovely and just really gets me. Every time I've come out if the salon I've had a huge smile in my face and never once have I had that post-cut regret. 100%, 10/10, great place!
Alex , thank you for taking the time to write the supporting review. The last year has been very hard on everyone, knowing how much the salon is appreciated gives all the team members a tremendous boost. Looking forward th the next colour challenge.
Joan as always was brilliant. Everything was done in a friendly and professional way. This was my last appointment at Frangipani after 29 years as the atmosphere orchestrated by the new manager to staff and customers whenever she is there has made the salon an unpleasant place to be .I have only continued to use Frangipani out of loyalty and satisfaction with Joan. This was a sad day to see Joan leave.
Thank you for your review. I am sorry how you feel.We are as a team very sad at Joan’s retirement , but only wish her the best on her new adventure. I have been the manager for twenty years of this salon and try my best for it to be the best experience for all customers and staff. The conditions since Covid have made the job very difficult, with so many protocols to work with. We would love to see you in the salon again . Tracey
Frangipani first opened its doors in 1956, a true family run salon that was passed between two generations, before joining TOCA Salon Group in 2020.