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TONI&GUY Putney

Part of the TONI & GUY group
4.79
700 reviews
73 Putney High Street, Putney, Greater London, SW15 1SR
020 8785 3700
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About us

TONI&GUY Putney opened at the Thames end of the highstreet in 1998. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. As winners of Best Front of House 2011 at the Sapphires Business Awards our reception team are on hand to cater our services to suit your needs.

Our talented team of stylists and technicians are available for expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

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Opening hours

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 21:00
Friday 09:00 - 20:00
Saturday 09:00 - 18:00
Sunday 10:00 - 18:00

Reviews

4.79
700 verified reviews
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Regrettable

Titania
20th Jan 2019
3.0
Appointment verified by SALONGENIUS Software

I had a full head of highlights and decided on bleach and gold with some of my natural blonde. I wasn't too sure about what it turned out like when I walked out so decided not to make judgement until the next day. When I looked in the mirror in the morning, I had big solid lines of brown and blonde. I was so distraught that I had to dye it again myself to make it better. I didn't want to leave the house I was so upset. I loved ***** but was so unhappy with the result of my highlights and £143 out of pocket. :-(

A few days prior to this I'd had my hair cut by a lady I'd not used before as my hair dresser had left. I left feeling bland with little shape or style to my hair.. So all in all.. Two treatments and a total of £200 later I look and feel worse than I ever have.

This is the most I have ever spent on my hair and felt like I was really treating myself. Instead I feel like I don't want to be seen, I feel unattractive, bland and styless. I'm so sad about it all. I won't be returning I'm afraid

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Response from TONI&GUY Putney

Dear Titania,

Thank you for taking the time to provide us with your review and feedback on your experiences at TONI&GUY Putney.

We'd like to assure you that our main aim as a salon group is to please our clients. We want every client to leave our salons feeling 100% satisfied, having had a positive experience. Reviews such as yours are invaluable in helping us continue to maintain the high standards our clients expect from TONI&GUY.

You have raised some very important points in your review, which I can assure you we will look into and act upon.

As a valued customer, we're genuinely sorry that your positive feelings toward the brand have begun to decline, we like to address with each client their concerns and I have attempted to make contact with you directly.

We will endeavour to do whatever we can, not only to regain your confidence in us, but to ensure our salons know that we are a salon group that expects a quality service to be provided to each and every client.

Should you wish to speak with me directly, please do contact the salon with the most convenient times for me to return your call.

Kind Regards

Emma
Salon Owner/Managing Director

Lovely salon & great results

Saima
14th Dec 2018
5.0

It’s my 3rd visit to Toni&Guy Putney and so happy with my results. Everyone is so friendly and the salon just has a really nice vibe. I finally feel I have found a salon where I know I will get a good haircut and color! Thank you Lisa and Harvey. Love my new and refreshed hair!

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Response from TONI&GUY Putney

Hi Saima,

Myself and my team are very happy that you feel comfortable in our salon and proud that you have found a salon that meets your needs!

Many thanks for your kind review.

Best wishes,

Emma
Salon Owner/Managing Director

Brilliant

Sarah
15th Nov 2018
5.0

I went in to Toni and Guy Putney and had all my long hair cut into a beautiful short haircut. The staff are SO FRIENDLY and attentive. I got such a warm feeling when I went in there, a lot of hair salons can feel some what intimidating. I could tell the stylists have been educated because they seem to have expert cutting edge knowledge, which, in my opinion makes them supreme hairdressers. The coffee was really nice, I had to use the bath room and even that was nice. I had some very interesting conversation with my stylist and colourist. Worth every penny and more. I don't live in the area but I was so impressed by them and my my hair I won't go anywhere else now. Every one loves my hair. Thanks guys. x

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Response from TONI&GUY Putney

Hello Sarah, thank you so much for your in depth review.

We look forward to welcoming you again. If I can be, in any way, of further assistance to you, please do let me know?

Kind regards,

Emma
Salon Owner/Managing Director

Perfect haircut

Olga
22nd Jan 2018
5.0

Great and professional service.
Super haircut by Klaudia.

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Response from TONI&GUY Putney

Many thanks for your kind review Olga.

Best wishes,

The team at TONI&GUY Putney

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About us

TONI&GUY Putney opened at the Thames end of the highstreet in 1998. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. As winners of Best Front of House 2011 at the Sapphires Business Awards our reception team are on hand to cater our services to suit your needs.

Our talented team of stylists and technicians are available for expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.