Edward James London - Richmond

4.93
15 Hill Street, Richmond, Greater London, TW91SX

About us

We are Edward James, four award winning and beautiful boutique salons in South London.

Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.

Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 08:00 - 20:00
Saturday 09:00 - 18:30
Sunday 09:00 - 18:00

Services

Hair

Reviews

4.93
84 verified reviews
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Experience

Cary-Ann Seery
20th Dec 2024
Team Member: Marcella
5.0
Appointment verified by Shortcuts Software

Marcella is excellent and a credit to EJ. Corrected my colour and made me feel completely comfortable and at ease. She used her judgement and showed her experience in correcting my colour and provided a first rate service. An absolute star.

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Response from Edward James London - Richmond

Hi Cary-Ann,

Thank you so much for taking the time to leave us such a lovely review! We are glad to hear that Marcella provided you with an excellent and comfortable experience.

We will make sure to pass along your kind words to Marcella and we hope to see you again soon for your next appointment.

Best,
The team at EJ London - Richmond

Amazing, as always!

Petra Mueller
19th Dec 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

It was once again a great experience with an amazing result. Dejan gives great advice and is very talented. Really good service. Will be returning soon.

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Response from Edward James London - Richmond

Dear Petra,

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had another great experience with Dejan and that you were happy with the results. We can't wait to welcome you back soon.

Warmly,
The Team at Edward James London - Richmond

Xmas hair

Adrienne gordon-macleod
18th Dec 2024
Team Member: Bardhe
5.0
Appointment verified by Shortcuts Software

Barda worked her magic and transformed me from a Cinderella to a Princess

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Response from Edward James London - Richmond

Dear Adrienne,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Barda was able to work her magic and give you a transformation.

We appreciate your kind words and are grateful for your support. It means a lot to us that you had a positive experience at our salon. We hope to see you again soon for another pampering session.

Until then, take care and stay beautiful!

Warmly,
The Team at Edward James London - Richmond

I love my colour

Cristiana Posani
14th Dec 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Natalie was fantastic, she carefully listened my needs and created exactly the beautiful colour I wanted. My hair is nice and soft, despite the bleach, as she recommended a very good treatment for my hair. Natalie is very experienced, very professional and a very nice person to chat with. I also loved the massage at the beginning.

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Response from Edward James London - Richmond

Dear Cristiana,

Thank you for taking the time to leave such a lovely review! We're thrilled to hear that you had a fantastic experience at our salon and that Natalie listened carefully to your needs to create the perfect colour for you.

We can't wait to welcome you back again soon.

Warm wishes,
The team at Edward James London - Richmond

Terrific colourists

Sally
10th Dec 2024
Team Member: Vicky
5.0
Appointment verified by Shortcuts Software

Once again, fabulous cut and colour from Vicky at Richmond. I love the relaxed luxury of this salon.

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Response from Edward James London - Richmond

Hi Sally,

Thank you for taking the time to share your positive experience at our salon. We're delighted to hear that you had a fabulous cut and colour from Vicky at our Richmond location. We take great pride in providing our clients with a luxurious and relaxed atmosphere, and it's wonderful to hear that you appreciate it.

We're grateful for your continued support and we look forward to welcoming you back for your next appointment.

Best,
The team at Edward James London - Richmond

Great place to go

David
7th Dec 2024
Team Member: Beks
5.0
Appointment verified by Shortcuts Software

Great place to go and Becks rocks!

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Response from Edward James London - Richmond

Hi David,

Thanks for taking the time to leave us a review. We're so glad you enjoyed your recent visit to our salon and especially appreciated working with Becks. We're lucky to have her on our team! We hope to see you again soon for another fantastic hair appointment.

Best,
The team at Edward James London - Richmond

Fantastic!

Fiona
7th Dec 2024
Team Member: Vicky
5.0
Appointment verified by Shortcuts Software

I really dithered about whether to have my hair coloured to add some silver streaks. Vicky made some suggestions and I love it! Thank you

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Response from Edward James London - Richmond

Hi Fiona,

We're so happy to hear that you love your new hair colour! Vicky is a true expert at finding the perfect look for her clients and we'll be sure to pass along your kind words to her.

We're glad you chose to visit us at Edward James - Richmond and thank you for taking the time to share your experience. We can't wait to see you again for your next appointment.

Best regards,
The team at Edward James London - Richmond

Lovely haircut and always relaxing to be in your salon

Isabelle
4th Dec 2024
Team Member: Beks
5.0
Appointment verified by Shortcuts Software

I love the welcome I always have. Usually seen by Macy, but this time I booked in with Beks who was was lovely and chatty. While I still felt I had a bit of ‘me time’ . The drinks are offer are always lovely- and my favourite is the Aveda tea.

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Response from Edward James London - Richmond

Hi Isabelle,

Thank you so much for your kind words about our salon. We're thrilled to hear that you always have a warm welcome. It's great to know that you enjoyed your recent visit with Beks, and that you were able to relax.

Thank you for taking the time to share your positive feedback with us. We can't wait to welcome you back to our salon for your next appointment.

Best wishes from the team at Edward James London - Richmond.

Amazing

Charlotte
30th Nov 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

My visits to Edward James in Richmond with Dejan are always enjoyable! The salon is beautiful and luxurious. Dejan is a true expert and always makes my hair look great, even if I’m not exactly sure what I want!

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Response from Edward James London - Richmond

Hi Charlotte,

Thank you so much for taking the time to share your experience at our salon with Dejan. We are delighted to hear that you had an enjoyable visit at our beautiful and luxurious location.

Our team at Edward James London - Richmond is committed to providing expert services and ensuring that every customer leaves feeling great about their hair. We are happy that Dejan was able to achieve this for you.

We look forward to welcoming you back for your next visit. See you soon!

Best,
The Team at Edward James London - Richmond

Excellent

Verity
29th Nov 2024
Team Member: Beks
5.0
Appointment verified by Shortcuts Software

Just the perfect winter pamper and I am so pleased with my new colour and style. Thank you

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Response from Edward James London - Richmond

Hi Verity,

Thank you for taking the time to share your experience with us. We look forward to seeing you again soon for your next pampering session. Thank you once again for choosing our salon.

Best regards,
The team at Edward James London - Richmond

Lovely experience

Fiona
29th Nov 2024
Team Member: Vicky
5.0
Appointment verified by Shortcuts Software

Vicky was really nice, thoughtful and skilled.

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Response from Edward James London - Richmond

Dear Fiona,

Thank you so much for taking the time to leave us a review. It means a lot to us that you had a positive experience at our salon! We're thrilled to hear that Vicky was able to provide you with a great service. We hope to see you back at our salon soon for another enjoyable experience.

Take care,

The team at Edward James London - Richmond

Very happy! It is my favourite hairdresser ever

Eleonora Rocca
20th Nov 2024
Team Member: Marcella
5.0
Appointment verified by Shortcuts Software

Very happy with My stylist and the quality of everything really : product, service and Marcella is lovely , kind and knowledgeable

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Response from Edward James London - Richmond

Hi Eleonora,
We are delighted to read your positive review and we truly appreciate you taking the time to share your experience with us. We are thrilled to hear that you were happy with your stylist and the overall quality of our salon, including our products and service. Marcella is a valued member of our team and we are so glad she was able to make your visit enjoyable and comfortable. Thank you for your kind words and we hope to see you again soon.
Best wishes,
The team at Edward James London - Richmond

Great salon

James C
17th Nov 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Such a great salon, great experience, and great staff

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Response from Edward James London - Richmond

Hi James, thank you for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and enjoyed the service provided by our talented staff. We appreciate your feedback and hope to see you again soon. All the best, The team at Edward James London - Richmond.

Excellent, as always

Simone Burns
26th Oct 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Dejan is a true master—his skill and attention to detail always deliver hairstyles that I absolutely love. He’s also one of the loveliest people you’ll meet.

The experience at Edward James is equally wonderful. Every visit is therapeutic and such a treat. Always a pleasure coming back here!

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Response from Edward James London - Richmond

Hi Simone,

Thank you for taking the time to write such a lovely review! We're glad to hear that you had a great experience at our salon and that Dejan's skills and attention to detail have left you with hairstyles that you absolutely love.

Thank you for choosing our salon for your hair needs!

We can't wait to welcome you back for your next visit.

Best,
The Team at Edward James London - Richmond

Great stylist

David Pedreno
19th Oct 2024
4.5
Appointment verified by Shortcuts Software

Becks is always very attentive!

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Response from Edward James London - Richmond

Dear David,

Thank you for leaving such a lovely review about your recent visit to our salon!

We hope to see you again soon at our salon for another wonderful visit. Thank you again for your kind words.

Best regards,
The team at Edward James London - Richmond

Great

Anna
30th Sep 2024
Team Member: Bardhe
5.0
Appointment verified by Shortcuts Software

Exactly what I asked for!

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Response from Edward James London - Richmond

Hi Anna,

Thank you for leaving a review about your recent visit to our salon. We are so glad to hear that we were able to give you exactly what you asked for.

Our team at Edward James London - Richmond strives to provide our clients with the best experience possible, and it means a lot to us to know that we met your expectations.

We hope to see you again soon for another enjoyable visit!

Best,
The Team at Edward James London - Richmond

Mrs

Hala Allawi
20th Sep 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

This is my fourth visit to this salon in Richmond . Amazing experience, best hair salon in London . Edward is brilliant, knowledgeable, professional and a true artist . So happy to have my hair with him and this great salon . Can’t recommend him enough . 5 star all the way

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Response from Edward James London - Richmond

Dear Hala,

Thank you so much for your lovely review! We are thrilled to hear that you had an amazing experience at our salon in Richmond.

We are happy to know that you found our salon to be the best in London! Edward is truly a skilled and knowledgeable hair artist.

Thank you again for recommending us, your kind words mean a lot to us. We look forward to welcoming you for your next visit.

Best regards,
The team at Edward James London - Richmond

Mrs

Hala Allawi
20th Sep 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

This is my fourth visit to this salon in Richmond . Amazing experience, best hair salon in London . Edward is brilliant, knowledgeable, professional and a true artist . So happy to have my hair with him and this great salon . Can’t recommend him enough . 5 star all the way

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Response from Edward James London - Richmond

Dear Hala,

Thank you so much for your lovely review! We are thrilled to hear that you had an amazing experience at our salon in Richmond.

We are happy to know that you found our salon to be the best in London! Edward is truly a skilled and knowledgeable hair artist.

Thank you again for recommending us, your kind words mean a lot to us. We look forward to welcoming you for your next visit.

Best regards,
The team at Edward James London - Richmond

Great Haircut

Alex Magnusson
9th Sep 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Been going to Dejan for several years now, always delivers! Great haircut and always a nice catch up.

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Response from Edward James London - Richmond

Hi Alex,

Thank you for your lovely review! We are so glad to hear that you have been a loyal customer of Dejan's for several years now.

Thank you for choosing our salon and we hope to see you for your next appointment soon!

Best,

The team at Edward James London - Richmond

Super!

Virginia Cook
31st Aug 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Lovely experience. From the neck massage to the cut and advice, I adore my experience at Edward James Richmond. Might be nice to have envelopes available for customers to tip discretely and easily!

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Response from Edward James London - Richmond

Hi Virginia,

Thank you for taking the time to leave us such a kind review! We are delighted to hear that you had a lovely experience at our salon in Richmond. Our team at Edward James strives to provide our customers with exceptional service and we are glad that we were able to exceed your expectations.

We hope to see you again soon at Edward James London - Richmond for another pampering experience!

Best wishes,
The team at Edward James London - Richmond

great experience

Elsie Faulkner
28th Aug 2024
Team Member: Macy
5.0

I love my new hair length and style and i had an amazing experience at Edward James.

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Response from Edward James London - Richmond

Hey Elsie!

Thanks for taking the time to leave a review. We are so glad to hear that you love your new hair length and style. It means a lot to us that you had an amazing experience at our salon.

Thank you for choosing our salon, and we hope to see you again soon.

Best,
The team at Edward James London - Richmond

Excellent

Angela
19th Aug 2024
5.0
Appointment verified by Shortcuts Software

Katrina from your Putney Branch was super
Lovely experience

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Response from Edward James London - Richmond

Dear Angela,

Thank you for taking the time to leave a review. We are delighted to hear that you had a lovely experience with Katrina and for the future you make an appointment with her in our Putney branch or see one of our brilliant stylists in Richmond.

Thank you for choosing us, and we hope to see you again soon.

Best regards,
The team at Edward James London - Richmond.

Wash and cut

Angela
14th Aug 2024
Team Member: Vicky
4.5
Appointment verified by Shortcuts Software

Vicky was so patient with me and she gave me exactly what I wanted. People have commented on my new style. I will be visiting again for a complimentary fringe cut in a few weeks Thank you Vicky - great job done!

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Response from Edward James London - Richmond

Hi Angela,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with Vicky and that you love your new style. We will be sure to pass on your kind words to her.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warm wishes,
The team at Edward James London - Richmond

Great Service

Corrie
12th Aug 2024
Team Member: Ellie
5.0
Appointment verified by Shortcuts Software

Ellie knew exactly what I wanted
Very happy again.

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Response from Edward James London - Richmond

Hi Corrie,

We're so glad to hear that you were pleased with your visit to our salon! Thank you for taking the time to write such a positive review. We look forward to having you back at our salon in the future. Thank you again for choosing our salon for your hair needs.

Best regards,
The team at Edward James London - Richmond

Loved the whole experience

Anna Calvert
31st Jul 2024
Team Member: Bardhe
5.0
Appointment verified by Shortcuts Software

Bardhe understood exactly what I wanted and exceeded my expectations with her cut and colour - she is by far the best hairdresser I have ever been to. I enjoyed the massage and drinks and felt well looked after!

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Response from Edward James London - Richmond

Hi Anna,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had such a great experience at our salon and that Bardhe exceeded your expectations with her cut and colour. It's always our goal to provide our clients with exceptional service and it's wonderful to know that we have achieved that with you.

We're also happy to hear that you enjoyed the massage and drinks, and most importantly, feeling well looked after. Thank you for choosing our salon and we can't wait to see you again soon.

Best wishes,
The team at Edward James London - Richmond

Haircut

Jason
28th Jul 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Dejan’s the best

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Response from Edward James London - Richmond

Hi Jason,

Thank you so much for leaving a review about your experience at our salon. We are thrilled to hear that Dejan provided you with exceptional service!

We look forward to seeing you again soon at Edward James London - Richmond.

Best,
The team at Edward James London - Richmond

Fabulous service as always

stephanie caines
27th Jul 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

It's sometimes hard to find a stylist that gets colour and short hair. Dejan gets both superbly

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Response from Edward James London - Richmond

Hi Steph,

Thank you for leaving such a lovely review! We are thrilled to hear that you had a great experience at our salon.

We hope to see you again soon!

Warm regards,

The team at Edward James London - Richmond

Love my new cut and colour!

Hetal
23rd Jul 2024
Team Member: Vicky
4.5
Appointment verified by Shortcuts Software

Vicky has been cutting and colouring my hair for over 3 years now (first at the Clapham branch and now Richmond). I highly recommend her!

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Response from Edward James London - Richmond

Hi Hetal,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have been coming to our salon for over 3 years now and that you've had a great experience with Vicky. We will be sure to pass along your kind words to her.

We truly value your recommendation and we cannot wait to see you again at our salon. Your continued patronage means a lot to us.

Best,
The team at Edward James London - Richmond

The Perfect Salon

Beth Kneebone
21st Jul 2024
Team Member: Ashleigh
5.0
Appointment verified by Shortcuts Software

Amazing experience start to finish. Absolute luxury. My hair is extremely curly and difficult to work with , I needed complete colour correction from a previous bad experience at a different salon and my hair now looks better than it ever has. Thank you so much Ashleigh, will definitely be back.

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Response from Edward James London - Richmond

Hi Beth!

We're thrilled to hear that you had an amazing experience with us at Edward James London - Richmond! We always strive to provide our clients with absolute luxury and it's great to know that you felt that from start to finish. We understand that curly hair can be difficult to work with and we're glad that our talented stylist Ashleigh was able to give you a complete colour correction, leaving your hair looking better than ever. We can't wait to have you back at our salon and we look forward to pampering you again soon.

Take care,
The team at Edward James London - Richmond

Consultation

Frankie
26th Jun 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Such a cute guy. He seemed to totally understand my hair concerns. Gave great advice. I booked a cut so proof pudding eating!! Will update.

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Response from Edward James London - Richmond

Hi Frankie,

Thank you so much for taking the time to leave us a review! We are happy to hear that you had a positive experience with us and that Dejan was able to understand your hair concerns and give you great advice.

Hope to see you back in the salon soon!

Best,
The team at Edward James London - Richmond

My new go-to salon

Caitriona
25th Jun 2024
Team Member: Misty
5.0

Had a perfect experience with Edward James recently. Misty did a great cut & blow dry with my difficult hair. She listened to exactly what I wanted and made great personal suggestions that would work with my hair. The staff were all super friendly and attentive, topping up my glass and staying extra late (9:30pm!) to make sure that I got great results. Thanks again!

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Response from Edward James London - Richmond

Dear Caitriona,

Thank you for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had a good experience with us, and that our stylist Misty did a great job on your cut and blow dry.

We are also happy to hear that you enjoyed the friendly and attentive service from our team. It is our priority to make sure every client feels comfortable and well taken care of. Thank you for choosing our salon, and we look forward to seeing you again for your next appointment.

Best wishes from the team at Edward James London - Richmond.

Great first experience

Fiona
24th Jun 2024
Team Member: Misty
5.0
Appointment verified by Shortcuts Software

It was my first visit to the salon. I found it very restful and the service was great throughout. It was also surprisingly quiet for a hair salon which I really liked. Misty was great, listened and didn’t try to persuade me into something I couldn’t do myself.

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Response from Edward James London - Richmond

Dear Fiona,

Thank you very much for your lovely review! We are delighted to hear that you had a restful experience during your first visit to our salon.

We understand the importance of a peaceful atmosphere during hair appointment. Thank you for highlighting Misty's great listening skills and respect for your hair wishes. We strive to ensure that our clients feel comfortable and confident with their hair choices.

We can't wait to welcome you back to our salon for another fantastic experience!

Best wishes,
The team at Edward James London - Richmond

Always the best haircuts!

Tilly
22nd Jun 2024
Team Member: Bardhe
5.0
Appointment verified by Shortcuts Software

Bardhe is always so great at cutting my hair and I find the whole salon experience super relaxing! Its a great bit of self care and you always walk out feeling super confident!

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Response from Edward James London - Richmond

Hi Tilly,

Thank you so much for leaving such a lovely review. We are so glad to hear that you always have a great experience with Bardhe and find our salon to be relaxing. It's fantastic to know that you feel confident walking out of our salon. Your satisfaction is our top priority.

Thank you for choosing our salon for your hair needs. We look forward to seeing you again soon!

Best regards,

The team at Edward James London - Richmond

Fabulous

Sue Pawsey
19th Jun 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Wonderful as always, I've been seeing Ed for the best part of 20 years & he really understands curly hair. Colour just what I want & gets so many compliments.

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Response from Edward James London - Richmond

Hi Sue,

Thank you so much for your kind words! Your compliments on your colour mean a lot to us, and we are happy to have met your expectations.

We appreciate your continued support and look forward to seeing you again soon.

Warm regards,
The team at Edward James London - Richmond.

Haircut

Jason
16th Jun 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Dejan is fantastic and the salon experience overall is very good.

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Response from Edward James London - Richmond

Hi Jason,

Thank you so much for your kind words about our salon and Dejan's fantastic work! We are thrilled to hear that you had a positive experience with us. Thank you for choosing us and for taking the time to share your feedback. It means a lot to us!

Best,
The Team at Edward James London - Richmond

Incredible hair transformation

Mairead Murray
12th Jun 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

I had the most amazing hair transformation at Edward James Salon in Richmond yesterday. From start to finish the experience was exquisite the attention to detail, the beautiful massage as soon as I sat down and the absolute expert advice.
I’m so impressed with my brand-new hairstyle which started with a colour and then THE most beautiful hair extensions!!!
I now have my absolute dream here, which is also easy to maintain thanks to Edward’s advice.

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Response from Edward James London - Richmond

Dear Mairead,

Thank you so much for taking the time to leave such a glowing review for our salon. We're thrilled to hear that you had an amazing hair transformation experience with us at Edward James London - Richmond.

Thank you again for choosing us, and we look forward to welcoming you back to our salon in the future.

Best Regards,

The team at Edward James London - Richmond

Great

SAMIRA
9th Jun 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

She is great.. I love her job.. my hair looks amazing

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Response from Edward James London - Richmond

Hi Samira,

Thank you for sharing your lovely review with us!

Best,
The Team at Edward James London - Richmond

Miss

Liv
5th Jun 2024
Team Member: Misty
5.0
Appointment verified by Shortcuts Software

Gorgeous cut! Absolutely love it and Misty was great

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Response from Edward James London - Richmond

Dear Liv,

Thank you for taking the time to leave a review! We are thrilled to hear that you love your new cut and that Misty was able to provide you with a great experience.

Best wishes,
The team at Edward James London - Richmond

Dejan is an artist

Sarah
2nd Jun 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Always creative and professional, I leave his chair feeling like a million bucks every time and with loads of advice on how to maintain the life of my gorgeous cut at home. Also he is an absolute pleasure to spend an hour with.

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Response from Edward James London - Richmond

Hi Sarah,

Thank you so much for rating your recent visit in our salon. Our team at Edward James London - Richmond takes great pride in providing exceptional services and leaving our clients feeling amazing! Our stylists are always happy to offer advice on how to maintain your gorgeous cut at home.

We're glad you enjoyed your time in our Richmond branch and we look forward to seeing you again soon!

Best regards,

The team at Edward James London - Richmond

Amazing haircut

Hina Sattar
31st May 2024
Team Member: Ashleigh
5.0
Appointment verified by Shortcuts Software

I had an amazing haircut with Ashleigh. She did a consultation prior to the cut and listened to what I wanted. The cut is fabulous and the salon is amazing. They gave a lovely back massage upon arrival.

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Response from Edward James London - Richmond

Dear Hina,

Thank you so much for taking the time to rate your experience with us!

We are glad to hear that you enjoyed the overall salon experience and you are happy with the haircut from Ashleigh.

Thank you again for choosing our salon and for your kind words. We look forward to welcoming you back for your next hair appointment.

Best regards,
The team at Edward James London - Richmond

Always fabulous

Landy Slattery
29th May 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Ed’s salons always give a top class experience, from stress massage on arrival to the final touches I have been a fan for years and would never go anywhere else!

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Response from Edward James London - Richmond

Hi Landy,

Thank you so much for your kind words and being a loyal customer to our salon. We are thrilled to hear that you continue to have the best experience with us, from the relaxing stress massage to the final touches. It means a lot to us that you have been a fan of our salon for years.

We appreciate your trust in us and we will always strive to exceed your expectations. We look forward to welcoming you back for your next visit.

Best regards,

The team at Edward James London - Richmond

Haircut

Susanne Afra
29th May 2024
Team Member: Dejan
5.0
Appointment verified by Shortcuts Software

Dejan has been cutting my hair for a few years now. Always a good service and considerate to my needs. Love the results.

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Response from Edward James London - Richmond

Dear Susanne

Thank you for taking your time to leave a review about our Richmond salon. We will make sure Dejan gets the message! Hope to see you back in the salon soon.

Best,
The team at Edward James London - Richmond

Ask for Ellie!

Tiffany Crawford
25th May 2024
Team Member: Ellie
5.0

Ellie is the only person I trust to colour my hair. She has taken the time to understand how I want it to look and to know the things I want to avoid. She has great connections with her clients and makes you feel like a friend. There is always a massage at the start of the treatment to help you relax and switch off so you can fully enjoy your experience. The salon is beautiful and all the staff are friendly and remember you from previous visits.

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Response from Edward James London - Richmond

Hi Tiffany,

Thanks for taking the time to leave such a lovely review. It's great to hear that you had such a positive experience with Ellie!

We understand how important it is to have a stylist who truly understands your desired look and knows your preferences. We're so glad that Ellie has been able to do that for you. Thank you again for choosing us and for your lovely words. We can't wait to see you again soon.

Best,
The team at Edward James London - Richmond

Ask for Ellie

Tiffany Crawford
24th May 2024
Team Member: Ellie
5.0

Ellie is the only person I trust to colour my hair. She has taken the time to understand how I want it to look and to know the things I want to avoid. She has great connections with her clients and makes you feel like a friend. There is always a massage at the start of the treatment to help you relax and switch off so you can fully enjoy your experience. The salon is beautiful and all the staff are friendly and remember you from previous visits.

Service
Value
Result
Cleanliness
Atmosphere
Response from Edward James London - Richmond

Hi Tiffany,

Thanks for taking the time to leave such a lovely review. It's great to hear that you had such a positive experience with Ellie!

We understand how important it is to have a stylist who truly understands your desired look and knows your preferences. We're so glad that Ellie has been able to do that for you. Thank you again for choosing us and for your lovely words. We can't wait to see you again soon.

Best,
The team at Edward James London - Richmond

Amazing experience!

Lucy yeeles
20th May 2024
Team Member: Ellie
5.0
Appointment verified by Shortcuts Software

I had a wonderful experience with Ellie doing my hair on Sunday. It was my first time at the salon and first time doing balayage. Ellie kindly advised me on colour choice and was attentive. She captured the colour I wanted to achieve perfectly - couldn’t be happier and will definitely be back. Thank you!

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Response from Edward James London - Richmond

Hi Lucy,

We are thrilled to hear that you had a wonderful experience at our salon with Ellie! We are glad that she was able to guide you in choosing the perfect balayage colour and that you left feeling happy with the results.

Thank you for choosing our salon and we can't wait to welcome you back for your next hair appointment. Our team at Edward James London - Richmond is always here to make sure you leave feeling fabulous.

Warm regards,
The team at Edward James London - Richmond

Another great experience

Jane
20th May 2024
Team Member: Ellie
5.0

This is the first time Ellie has cut my hair, she discussed what I wanted and spent time explaining how this would work with my hair and adapted accordingly. She was warm and friendly but professional. I love the style Ellie, thank you!
There’s a great atmosphere in the salon, it feels like a special treat every time.

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Response from Edward James London - Richmond

Hi Jane,

We are delighted to hear that you had a fantastic experience with Ellie during your first visit to our salon. Thank you for taking the time to share your thoughts. We hope to see you back at our salon soon for another special treat.

Take care,
The team at Edward James London - Richmond

Great haircut and love the colour

Corrina
15th May 2024
Team Member: Ellie
5.0
Appointment verified by Shortcuts Software

Friendly and professional service. Totally understood where I was coming from and very happy with results.

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Response from Edward James London - Richmond

Hi Corrina,

We are so happy to hear that you had a great experience at our salon! Thank you for taking the time to leave us a review and we hope to see you back in the salon soon.

Best,
The team at Edward James London - Richmond

Five Star

Meg McCaughey
13th May 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Another fantastic haircut and chat with Natalie I strongly recommend this Salon as everything is 5 star

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Response from Edward James London - Richmond

Dear Meg,

Thank you so much for taking the time to leave us such a lovely review.

We truly appreciate your recommendation and look forward to welcoming you back for your next haircut. Thank you for choosing our salon for your hair care needs.

Best regards,
The team at Edward James London - Richmond

Great experience

Erica Trenholm
6th May 2024
Team Member: Macy
5.0
Appointment verified by Shortcuts Software

This was my second visit. Both have been a great experience. Ambiance of the salon is warm, complimentary head and neck massage before the service a great addition. Macy is a great stylist, both cut and color have been exactly what I wanted.

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Response from Edward James London - Richmond

Hi Erica,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you have had a great experience at our salon not once, but twice!

It's fantastic to know that Macy was able to give you the cut and colour that you wanted. We will be sure to pass on your kind words to her.

Thank you again for choosing to visit our salon, and we look forward to welcoming you back for your next appointment.

Best regards,
The team at Edward James London - Richmond

Hairstyling

Andrea
29th Apr 2024
Team Member: Bardhe
5.0
Appointment verified by Shortcuts Software

Bardhe and the team at Richmond are without doubt the best hair stylist and hair salon I have ever been to. From start to finish, the experience was exceptional, being a client for almost 2 years. My hair is highlighted blonde and looks so incredibly natural.
Thank you!

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Response from Edward James London - Richmond

Dear Andrea,

Thank you for taking the time to leave such a glowing review for our salon! We are thrilled to hear that you have had an exceptional experience with us and have been a loyal client for almost 2 years.

Our team at Edward James London - Richmond strives to provide the best hair styling services and create a relaxing atmosphere for our clients. We are especially happy to hear that you are pleased with your natural-looking blonde highlights.

Thank you again for your kind words and for choosing our salon for your hair needs. We look forward to seeing you again soon.

Best regards,
The team at Edward James London - Richmond